We serviced a
KITCHENAID COOKTOP GAS
Model KCGC506JSS00
Near San Antonio, TX 78260
Douglas H.
Job Details: 01/12/2022
Customer stated unit giving yellow/orange flames on all burners. Unit is on NG an as such was factory set for natural. Finding issue to be faulty regulator, ordering regulator or this issue. This issue caused a functional issue with a wok ring on the right front burner to become brittle and break, ordering grate with wok ring as well. Scheduled for part availability.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1:
Near San Antonio, TX 78254
Sebastian
Job Details: 01/12/2022
Found that the dispenser assembly must be malfunctioning as it is almost completely empty and the customer found that my heater is pulling good amperage throughout the wash and at the end and its definitely turning on water sizzles when I pour over it to confirm this as well found that the upper dish rack is bowed out or off which doesnt allow the door to shut correctly ordering top basket section as well.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Universal City, TX 78148
Chris S.
Job Details: 01/12/2022
Customer stated the oven was not working and getting error code. Found issue to be control board and oven sensor ordering parts.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/12/2022
Tested unit. UI not responding. Will need new UI.
We serviced a
WHIRLPOOL THIN-TWIN 24' LE
Model WET4024HW0
Near San Antonio, TX 78229
Douglas H.
Job Details: 01/12/2022
Tenant stated unit not spinning out clothing. Found no stored errors. Found unit in proper working order. No further issues at this point. If this issue persists would need control W11189137
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78254
Sebastian
Job Details: 01/12/2022
Confirmed power going down to the motor motor is making clicking sound but not going into wash found that the heater was working did pull up three Codes one for motor malfunctioning one for heater malfunction, and one latch malfunction I was able to confirm the heater is functioning as it should control does not show available also going forth with sump in latch repair as the heater is working.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near San Antonio, TX 78247
Zachary
Job Details: 01/12/2022
Checked washer, issue is making noise intermittently during wash cycle. Clacking. Found error code F2E1- UI button stuck. Checked under washer found oil on the sides and on stator motor. Bad gearcase. Double checked part since we did not have engineering code from dispatch. Gearcase part# did not match what I was prescreened. Ordering correct gearcase and slider to resolve issue.
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near San Antonio, TX 78217
Jim G.
Job Details: 01/12/2022
I determined a damaged pump. Robert SR# 7732713270 replaced pump.
We serviced a
WHIRLPOOL RANGE
Model RF369LXPB1
Near San Antonio, TX 78247
Chris S.
Job Details: 01/12/2022
Customer stated that left front burner wasnt working right and all the other ones kind of work family should be drip trays or wrong size and not letting elements it in correctly ordering left front element and drip trays for all the burners.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US0HS00
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Found the switch on the right hand knob at the very end is not working the spark igniter electrode works because when you use the other knobs it does make a spark cannot locate this part number on the breakdown informed parts team of the situation. Ordering manifold as this is the only part that may contain the switches.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0HS01
Near San Antonio, TX 78256
Drew
Job Details: 01/12/2022
Customer did not need service today but wishes to reschedule, they wanted to discuss with the home insurance company about reimbursement if they decide to proceed. Asked if parts can remain on order and theyll call back for confirmation if the insurance company wishes to proceed or if they get a new unit. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near San Antonio, TX 78237
Daniel
Job Details: 01/12/2022
Customer reported dryer not drying. Noticed the parts I needed were not received yet. Upon arrival tested unit again to see if there was any change from last visit. Dryer stopped functioning 3 minutes in and F3E2 popped up witch is moisture sensor failure. Rescheduling parts and ordering thermistor and electrode sensors as well. Will return when parts are available to repair.
We serviced a
UNKNOWN MICROWAVE OVEN
Model AMV2307PFS4
Near San Antonio, TX 78249
Garry
Job Details: 01/12/2022
Customer complaint that Microwave hood light bulb stopped working and would not come back on once bulb had been replaced. I found that the leads to this socket and the socket itself were constantly hot, regardless of whether switch was turned off or not, indicating an issue with the microcomputer/electronic control on the control panel. Ordering microcomputer/electronic control to resolve issue. Also, due to the fact that the socket is literally always hot with 120 V AC, ordering new socket because although we had power light would not work (tried multiple bulbs).
We serviced a
KITCHEN AID REFRIGERATOR
Model n/a
Near San Antonio, TX 78232
Jim G.
Job Details: 01/12/2022
I verified an issue with a clogged drain line. The drain was already updated just clogged. I cleared obstruction and removed debris. Issue is resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV04
Near San Antonio, TX 78231
Jim G.
Job Details: 01/12/2022
I verified a damaged gasket seal on the right refrigerator door.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near San Antonio, TX 78250
Garry
Job Details: 01/12/2022
Customer complained that unit not cooling. Arrived to find bad start device on compressor. Awaiting the arrival of start device please reschedule for soonest availability. ; O-emld tckt
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KODE507ESS02
Near San Antonio, TX 78250
Sebastian
Job Details: 01/12/2022
Customer was given quote for panel and control did not receive the panel.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cibolo, TX 78108
Zachary
Job Details: 01/12/2022
Issues is RF burner not lighting. Replaced igniter and burner head and tested. Range is now working as designed. No other issues or error codes found.
We serviced a
MAYTAG DRYER
Model MEDB765FC0
Near Schertz, TX 78154
Zachary
Job Details: 01/12/2022
Checked dryer, issue is screeching really loud at all times when running. Found dryer repair kit in TS. Replaced all rollers, pulley wheel and belt. Pulley wheel seemed like it was the culprit. Reassembled and tested. Dryer is now working as designed. Upright went was clogged. Recommended getting vent cleaned.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/12/2022
Our customer is having a problem in which when the water is dispensed the filter pops out. I was able to replicate this a few times. I tested the water pressure and found that with the filter out the unit is dispensing 12 ounces in 8 seconds. It should be 8 ounces. We have a rare problem of to much water pressure. We will need to install a water pressure regulator on the unit and Im bringing a water filter housing as a contingency.
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model G7CE3034XB00
Near Universal City, TX 78148
Zachary
Job Details: 01/12/2022
Checked cooktop, now FL switch not working either. Ordering that switch and returning to install both at the same time.
We serviced a
KITCHEN AID RANGE
Model KSDG950ESS1
Near San Antonio, TX 78212
Chris S.
Job Details: 01/12/2022
Customer wants us to come out when we have the part .
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS31ES0JS01
Near Boerne, TX 78015
Richard G.
Job Details: 01/12/2022
Customer complaint is that the unit is overheating and food is getting burned. Will need to replace oven sensor, control, and console.; O-emld tckt
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78217
Zachary
Job Details: 01/12/2022
Dropped off part for customer to install himself to save on labor. Customer paid upfront.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Boerne, TX 78006
Richard G.
Job Details: 01/12/2022
Customer complaint is that the lights in the init are out again. Found top left led in freezer to be out as well as the bottom left led I the refrigerator. Replaced both modules. Unit working as designed.
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near San Antonio, TX 78247
Zachary
Job Details: 01/12/2022
Checked washer, issue is making noise intermittently during wash cycle. Clacking. Found error code F2E1- UI button stuck. Checked under washer found oil on the sides and on stator motor. Bad gearcase. Double checked part since we did not have engineering code from dispatch. Gearcase part# did not match what I was prescreened. Ordering correct gearcase and slider to resolve issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near San Antonio, TX 78244
Chris S.
Job Details: 01/12/2022
Power supply board and UI tested unit everything working properly properly.
We serviced a
WHIRLPOOL RANGE
Model RF369LXPB1
Near San Antonio, TX 78247
Chris S.
Job Details: 01/12/2022
Customer stated that left front burner wasnt working right and all the other ones kind of work family should be drip trays or wrong size and not letting elements it in correctly ordering left front element and drip trays for all the burners.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US0HS00
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Found the switch on the right hand knob at the very end is not working the spark igniter electrode works because when you use the other knobs it does make a spark cannot locate this part number on the breakdown informed parts team of the situation. Ordering manifold as this is the only part that may contain the switches.
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0HS01
Near San Antonio, TX 78256
Drew
Job Details: 01/12/2022
Customer did not need service today but wishes to reschedule, they wanted to discuss with the home insurance company about reimbursement if they decide to proceed. Asked if parts can remain on order and theyll call back for confirmation if the insurance company wishes to proceed or if they get a new unit. ; O-emld tckt
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW0
Near San Antonio, TX 78237
Daniel
Job Details: 01/12/2022
Customer reported dryer not drying. Noticed the parts I needed were not received yet. Upon arrival tested unit again to see if there was any change from last visit. Dryer stopped functioning 3 minutes in and F3E2 popped up witch is moisture sensor failure. Rescheduling parts and ordering thermistor and electrode sensors as well. Will return when parts are available to repair.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIC15PRTS3
Near Shavano Park, TX 78230
Jim G.
Job Details: 01/12/2022
I replaced. Its the heater grid and diverter pump on previous visit. This time around Ive replaced the wiring harness and water level sensor. Issue is resolved unit is testing properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near San Antonio, TX 78250
Garry
Job Details: 01/12/2022
Customer complained that unit not cooling. Arrived to find bad start device on compressor. Awaiting the arrival of start device please reschedule for soonest availability. ; O-emld tckt
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HPS01
Near San Antonio, TX 78248
Douglas H.
Job Details: 01/12/2022
Last trip found a clogged filter housing and damaged power cord. Replaced filter housing to resolve the water issue. Issue didnt resolve. Dug in further to find reservoir was frozen over due to small air leak from styrofoam around evap. Fixed air leak and defrosted reservoir to fully resolve the issue. Unit now dispensing water. Replaced main harness to avoid any safety issues from damaged power cord.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/12/2022
Our customer is having a problem in which when the water is dispensed the filter pops out. I was able to replicate this a few times. I tested the water pressure and found that with the filter out the unit is dispensing 12 ounces in 8 seconds. It should be 8 ounces. We have a rare problem of to much water pressure. We will need to install a water pressure regulator on the unit and Im bringing a water filter housing as a contingency.
We serviced a
KITCHEN AID RANGE
Model KSDG950ESS1
Near San Antonio, TX 78212
Chris S.
Job Details: 01/12/2022
Customer wants us to come out when we have the part .
We serviced a
KITCHEN AID REFRIGERATOR
Model n/a
Near San Antonio, TX 78209
Chris S.
Job Details: 01/12/2022
Customer stated icemaker was dripping found issue to be clogged filled to hose. Fix issue tester unit everything working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near San Antonio, TX 78218
Chris S.
Job Details: 01/12/2022
Before looking at washer customer wanted an estimate on service call parts and labor showed me that the drum was very bouncy. Gave her a quote for 374.34. Customer does not wanna service at all.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/12/2022
Our customer has the clean dryer vent coming on often. They have only been in the home 6 months but the government does recommend every 6 months. It looks like this one is long. No errors in diagnostics. I found that the semi-rigid vent going from the unit to the wall has 5 turns. I informed them how to handle this. Customer Instruct. I recommended professional dryer vent cleaning. Perfect time to see how often they should do it at 6 months.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near San Antonio, TX 78254
Jesus C.
Job Details: 01/12/2022
Rack adjusters for top rack are broken. Need adjusters.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near San Antonio, TX 78252
Jay
Job Details: 01/12/2022
Water is intermittent. Even with water the soap does not desolve. Water supply is on, water in supply tubes. Entered diagnostic and found no error codes. Pulled off inlet nut and inlet is dry. Ordering new inlet, inlet gasket, dispenser,. Outside panel is very scratched. Ordering new one.
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE500ESS05
Near San Antonio, TX 78258
Douglas H.
Job Details: 01/12/2022
Last trip found faulty lower door latch. Replaced door latch to resolve the issue. Unit is functioning as designed now. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near San Antonio, TX 78244
Chris S.
Job Details: 01/12/2022
Customer stated the washer spraying on half of it was not working found issue to be faulty UI board. Also ordering control board just in case.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGC506JSS00
Near San Antonio, TX 78260
Douglas H.
Job Details: 01/12/2022
Customer stated unit giving yellow/orange flames on all burners. Unit is on NG an as such was factory set for natural. Finding issue to be faulty regulator, ordering regulator or this issue. This issue caused a functional issue with a wok ring on the right front burner to become brittle and break, ordering grate with wok ring as well. Scheduled for part availability.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near San Antonio, TX 78252
Jay
Job Details: 01/12/2022
Water is intermittent. Even with water the soap does not desolve. Water supply is on, water in supply tubes. Entered diagnostic and found no error codes. Pulled off inlet nut and inlet is dry. Ordering new inlet, inlet gasket, dispenser,. Outside panel is very scratched. Ordering new one.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Schertz, TX 78154
Zachary
Job Details: 01/12/2022
Checked washer, issue is new noise. Found no error codes. There was a trace of clear oil under washer on shield. Attempted to take washplate off to check for oil. Was ceased. Put CLR in it and when putting screw back in oil overflowed out from it. Early signs of bad gearcase present. Ran test cycle and not too bad yet.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGC506JSS00
Near San Antonio, TX 78260
Douglas H.
Job Details: 01/12/2022
Customer stated unit giving yellow/orange flames on all burners. Unit is on NG an as such was factory set for natural. Finding issue to be faulty regulator, ordering regulator or this issue. This issue caused a functional issue with a wok ring on the right front burner to become brittle and break, ordering grate with wok ring as well. Scheduled for part availability.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Found that the unit will not go on the diagnostics or respond due to the unit being full of water and not being able to drain again power making it down to the pump and pump is actually turning but it is not pushing out water indicating that the impeller has broken again other parts for this unit seem to be on back order anyway coming back we just drain pump to see if we can get the unit up and running.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near San Antonio, TX 78260
Shawn W.
Job Details: 01/12/2022
I removed the top, front and back panel. I replaced the dispenser, stator and below, reassembled and test. This unit is fully functional now has meet the three mandatory service pointer requirements for leaks. I did not detect any leaks during test.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78251
Garry
Job Details: 01/12/2022
Customer complaint of rear panel coming off of rear cabinet of freezer section. Arrived to discover several issues. One, is the air duct from the rear of the freezer compartment is malformed & not sealing well to the cabinet liner. This is allowing air intended for the refrigerator compartment to escape before it reaches the diffuser. Ordering rear freezer air duct to resolve this issue. Also, diffuser does not look like it is sitting properly on RC cabinet liner. Removed and reinstalled to no avail. Ordering diffuser and diffuser cover to resolve this issue also discovered that cover forIcemaker assembly is also malformed and not sealing the icemaker assembly to include the motor the ice bucket in the icemaker itself ordering this cover to resolve issue because this cover is malformed we do have a frost pattern inside of this cover. Ordering Front Cover to resolve this issue. Scheduling follow up based on parts availability.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near San Antonio, TX 78210
Daniel
Job Details: 01/12/2022
Customer reported dryer not heating nor timer working on console. Checked outlet and outlet is giving the correct 240 voltage. After inspection found all good fuses except the thermal fuse. Would read continuity then randomly change to open line at any given time. Replaced thermal fuse and timer. Tested unit and unit now is giving off heat and timer is doing its job. Unit now functioning as designed. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Converse, TX 78109
Chris S.
Job Details: 01/12/2022
Customer stated ice maker and water dispenser is not working found issue to be pinched water hose line fix line tester unit everything working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Garden Ridge, TX 78266
Zachary
Job Details: 01/12/2022
Issue is rattling sound from back. Took a moment to replicate but found compressor making high pitch rattle. Tightened screws and fixed issue. Refrigerator is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF530PAYM3
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Found a broken heater. changed out heater and tested unit
We serviced a
KITCHEN AID COOKTOP GAS
Model KCGC506JSS
Near Boerne, TX 78006
Richard G.
Job Details: 01/12/2022
Customer complaint is that the back right burner is not lighting. Replaced burner head, unit still not lighting. Will need orifice. Part labeled orifice is actually the igniter. Igniter is working properly.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS31ES0JS01
Near Boerne, TX 78015
Drew
Job Details: 01/12/2022
Upon arrival found the temperature was extremely off. Parts on order are needed. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near San Antonio, TX 78244
Chris S.
Job Details: 01/12/2022
Power supply board and UI tested unit everything working properly properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near San Antonio, TX 78216
Jim G.
Job Details: 01/12/2022
I verified a loose connection. Used a wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near San Antonio, TX 78222
Daniel
Job Details: 01/12/2022
Customer reported door rail mullin system not working correctly as well as broken crisper track. Ordered rail mullin assembly, pivot block, and crisper track.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78254
Jesus C.
Job Details: 01/12/2022
Installed new cooktop. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near San Antonio, TX 78254
Jesus C.
Job Details: 01/12/2022
Rack adjusters for top rack are broken. Need adjusters.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near San Antonio, TX 78244
Chris S.
Job Details: 01/12/2022
Customer stated the washer spraying on half of it was not working found issue to be faulty UI board. Also ordering control board just in case.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near San Antonio, TX 78244
Chris S.
Job Details: 01/12/2022
Power supply board and UI tested unit everything working properly properly.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Schertz, TX 78154
Zachary
Job Details: 01/12/2022
Checked washer, issue is new noise. Found no error codes. There was a trace of clear oil under washer on shield. Attempted to take washplate off to check for oil. Was ceased. Put CLR in it and when putting screw back in oil overflowed out from it. Early signs of bad gearcase present. Ran test cycle and not too bad yet.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Found that the unit will not go on the diagnostics or respond due to the unit being full of water and not being able to drain again power making it down to the pump and pump is actually turning but it is not pushing out water indicating that the impeller has broken again other parts for this unit seem to be on back order anyway coming back we just drain pump to see if we can get the unit up and running.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78251
Garry
Job Details: 01/12/2022
Customer complaint of rear panel coming off of rear cabinet of freezer section. Arrived to discover several issues. One, is the air duct from the rear of the freezer compartment is malformed & not sealing well to the cabinet liner. This is allowing air intended for the refrigerator compartment to escape before it reaches the diffuser. Ordering rear freezer air duct to resolve this issue. Also, diffuser does not look like it is sitting properly on RC cabinet liner. Removed and reinstalled to no avail. Ordering diffuser and diffuser cover to resolve this issue also discovered that cover forIcemaker assembly is also malformed and not sealing the icemaker assembly to include the motor the ice bucket in the icemaker itself ordering this cover to resolve issue because this cover is malformed we do have a frost pattern inside of this cover. Ordering Front Cover to resolve this issue. Scheduling follow up based on parts availability.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near San Antonio, TX 78247
Shawn W.
Job Details: 01/12/2022
I replaced the main control and ran service diagnostics cycle. This unit is now fully functioning as designed.
We serviced a
KITCHEN AID COOKTOP GAS
Model KCGC506JSS
Near Boerne, TX 78006
Richard G.
Job Details: 01/12/2022
Customer complaint is that the back right burner is not lighting. Replaced burner head, unit still not lighting. Will need orifice. Part labeled orifice is actually the igniter. Igniter is working properly.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS31ES0JS01
Near Boerne, TX 78015
Drew
Job Details: 01/12/2022
Upon arrival found the temperature was extremely off. Parts on order are needed. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near San Antonio, TX 78254
Jesus C.
Job Details: 01/12/2022
Rack adjusters for top rack are broken. Need adjusters.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near San Antonio, TX 78244
Chris S.
Job Details: 01/12/2022
Customer stated the washer spraying on half of it was not working found issue to be faulty UI board. Also ordering control board just in case.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near San Antonio, TX 78222
Daniel
Job Details: 01/12/2022
Customer reported door rail mullin system not working correctly as well as broken crisper track. Ordered rail mullin assembly, pivot block, and crisper track.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Schertz, TX 78154
Zachary
Job Details: 01/12/2022
Checked washer, issue is new noise. Found no error codes. There was a trace of clear oil under washer on shield. Attempted to take washplate off to check for oil. Was ceased. Put CLR in it and when putting screw back in oil overflowed out from it. Early signs of bad gearcase present. Ran test cycle and not too bad yet.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Antonio, TX 78222
Daniel
Job Details: 01/12/2022
Returned to replace thermistor. Defrosted unit as the evaporator was solid ice. Installed thermistor and reinstalled in new spot. Tested fan to make sure it kicked on when door switch is closed. Unit functioning as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78240
Sebastian
Job Details: 01/12/2022
Found that the unit will not go on the diagnostics or respond due to the unit being full of water and not being able to drain again power making it down to the pump and pump is actually turning but it is not pushing out water indicating that the impeller has broken again other parts for this unit seem to be on back order anyway coming back we just drain pump to see if we can get the unit up and running.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near San Antonio, TX 78251
Garry
Job Details: 01/12/2022
Customer complaint of rear panel coming off of rear cabinet of freezer section. Arrived to discover several issues. One, is the air duct from the rear of the freezer compartment is malformed & not sealing well to the cabinet liner. This is allowing air intended for the refrigerator compartment to escape before it reaches the diffuser. Ordering rear freezer air duct to resolve this issue. Also, diffuser does not look like it is sitting properly on RC cabinet liner. Removed and reinstalled to no avail. Ordering diffuser and diffuser cover to resolve this issue also discovered that cover forIcemaker assembly is also malformed and not sealing the icemaker assembly to include the motor the ice bucket in the icemaker itself ordering this cover to resolve issue because this cover is malformed we do have a frost pattern inside of this cover. Ordering Front Cover to resolve this issue. Scheduling follow up based on parts availability.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near San Antonio, TX 78222
Daniel
Job Details: 01/12/2022
Returned to replace parts. Upon removing old lower wire harness found torn wire on drain pump terminal so figured that had to have been the issue all along. Installed new lower wire harness and tested unit in diagnostic mode. Unit functioned as designed without any issues or irregular noises. Unit back in service.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304GPS
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Issue was gasket keeps getting pulled out. Tried new gasket, issue still persisted. The tub is not holding the gasket well and there might be a slight bow in the tub thats causing the top rack to hit it. Rescheduling new gasket and ordering a tub. Will call customer when part comes in.
We serviced a
SAMSUNG WASHER
Model WF45K6200AZ/A2
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/12/2022
Complaint is smoke came from washer during use. Called tech line. Went through all diagnostics testing. Could not find any issues. No issues during testing. Unit is working properly. Job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Oil is coming from a bad seal in the gear case. Will have to wait for gearcase and slider to get in. Tentatively scheduled for the 26th. ; schdld next appmnt for 1/26 WED !
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Adkins, TX 78101
Daniel
Job Details: 01/12/2022
Customer reported broken rack. After inspection found broken wheel on right side of rack. Installed new rack adjuster assembly. Tested usage of rack. Rack and unit functioning as designed. Job complete.
We serviced a
MAYTAG FREEZER
Model MZF34X20DW00
Near La Vernia, TX 78121
Daniel
Job Details: 01/12/2022
Customer reported loud grinding noise coming from freezer. After inspection found loose starter cover that would rattle on the compressor when compressor kicked on which was causing the excessive noise. Re installed starter cover correctly and unit is functioning as designed without anymore excessive or irregular noises. Job complete
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304GPS
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Issue was gasket keeps getting pulled out. Tried new gasket, issue still persisted. The tub is not holding the gasket well and there might be a slight bow in the tub thats causing the top rack to hit it. Rescheduling new gasket and ordering a tub. Will call customer when part comes in.
We serviced a
KITCHEN AID COOKTOP GAS
Model KCGC506JSS
Near Boerne, TX 78006
Richard G.
Job Details: 01/12/2022
Customer complaint is that the back right burner is not lighting. Replaced burner head, unit still not lighting. Will need orifice. Part labeled orifice is actually the igniter. Igniter is working properly.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Oil is coming from a bad seal in the gear case. Will have to wait for gearcase and slider to get in. Tentatively scheduled for the 26th. ; schdld next appmnt for 1/26 WED !
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS31ES0JS01
Near Boerne, TX 78015
Drew
Job Details: 01/12/2022
Upon arrival found the temperature was extremely off. Parts on order are needed. ; O-emld tckt
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ07
Near Cibolo, TX 78108
Douglas H.
Job Details: 01/12/2022
Last tech found restriction in SS. Confirmed diagnosis. Replaced dye drier and added service port to compressor. Vacuumed unit to remove the restriction. Recharged unit, held charge. Unit began cooling efficiently upon testing. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/12/2022
Trim on door separating. Need new door.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near San Antonio, TX 78254
Jay
Job Details: 01/12/2022
Error code E4F8 is drip pan code. Removed the drip pan, was a good amount of water. Checked for loose lines or water leaks and found none. Cleared code dumped tray reinstalled. Informed customer of using too much soap as suds could impact this.
We serviced a
SAMSUNG COOKTOP GAS
Model n/a
Near San Antonio, TX 78214
Jesus C.
Job Details: 01/12/2022
Tested unit. Back left burner stays on. Found bad gas valve for left rear burner. Need new valve.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near San Antonio, TX 78222
Daniel
Job Details: 01/12/2022
Customer reported door rail mullin system not working correctly as well as broken crisper track. Ordered rail mullin assembly, pivot block, and crisper track.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/12/2022
Trim on door separating. Need new door.
We serviced a
SAMSUNG COOKTOP GAS
Model n/a
Near San Antonio, TX 78214
Jesus C.
Job Details: 01/12/2022
Tested unit. Back left burner stays on. Found bad gas valve for left rear burner. Need new valve.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI0FSAXVY012
Near Boerne, TX 78006
Richard G.
Job Details: 01/12/2022
Customer complaint is that the filter housing is leaking water. Verified issue. Replaced reservoir and filter housing. Tested to complete. Unit s good to go.
We serviced a
WHIRLPOOL DISHWASHER
Model GU1500XTLQ2
Near San Antonio, TX 78231
Drew
Job Details: 01/12/2022
Replaced thermal fuse, didnt not resolve issue. Customer was okay with me installing the part for piece of mind.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304GPS
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Issue was gasket keeps getting pulled out. Tried new gasket, issue still persisted. The tub is not holding the gasket well and there might be a slight bow in the tub thats causing the top rack to hit it. Rescheduling new gasket and ordering a tub. Will call customer when part comes in.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Fredericksburg, TX 78624
Colton B.
Job Details: 01/12/2022
Oil is coming from a bad seal in the gear case. Will have to wait for gearcase and slider to get in. Tentatively scheduled for the 26th. ; schdld next appmnt for 1/26 WED !
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/12/2022
Trim on door separating. Need new door.
We serviced a
SAMSUNG COOKTOP GAS
Model n/a
Near San Antonio, TX 78214
Jesus C.
Job Details: 01/12/2022
Tested unit. Back left burner stays on. Found bad gas valve for left rear burner. Need new valve.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/12/2022
Our customer was having a problem in which the Quick Wash took 2 hours. In diagnostics I retrieved error code F0E3 Overload and F0E7 Load detected when running clean washer cycle. I ran service diagnostics and all loads functioned as designed. We will need to replace the main control. Part ordered. I spoke with our customer about trying to get their unit hooked up to WiFi. They have worked with connect team but it has been determined they need better in home WiFI. I recommended she seek guidance from her service provider so she can receive updates. Technical Service Pointer #: W11564098 Rev A Action Required: MandatoryRelease Date: September, 2021 Top Load Washers Clean Washer Error F0E7. I called Whirlpool Tech Line and spoke with Sterling. Run DLMS calibration. Go over loading procedures and proper detergent amounts. Quick Wash typically is 35-40 minutes. Replace HMI for logic update. SR#7732715726. Part ordered.