Near Little Rock, AR 72206
R. H.
Job Details: 12/22/2020
WASHER MAYTAG MVWX655DW2 "Tested found water valve solenoid isn't opening up all the way causing it not flush out all the detergent , ordering the water valve , ; ordrng 1 W11168740 (Cold water valve)"
Near Greenbrier, AR 72058
Jeff N.
Job Details: 12/22/2020
RANGE WHIRLPOOL WFE320M0ES2 "Installed ordered parts, control board. Then tested to ensure functionality. Unit now operation."
Near Benton, AR 72019
R. H.
Job Details: 12/22/2020
RANGE WHIRLPOOL WFE505W0HB2 "Tested found relay sticking on control and burning food , ordering control ; ordrng 1 W11314391 (Control)"
Near Benton, AR 72015
R. H.
Job Details: 12/22/2020
REFRIGERATOR AMANA ASD2575BRB01 "Spoke with Bryan at tech line he said to doa the icemakerand harness , found that the bale arm is broke , and no power going to the icemaker. File number is 7729393499 . Ordering parts .; ordrng 1 W10838084 (Harness) and 1 Wpw10300022 (Icemaker)"
Near Benton, AR 72015
R. H.
Job Details: 12/22/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed water valve , and filter head , tested functions tested good .; dspstn on spec-tagged invntry: 1 W11043013 VALVE"
Near Alexander, AR 72002
R. H.
Job Details: 12/22/2020
WASHER WHIRLPOOL MVWC565FW2 "Tested found broken windings in the motor , heard a video also souns just like the motor , ordering motor .; ordrng 1 W10885487 (Motor)"
Near Little Rock, AR 72212
Blake D.
Job Details: 12/22/2020
WASHER WHIRLPOOL MVWX655DW2 "Inspected unit for not draining, found that unit does not turn on, tested voltage on plug and going to control board, found 120 v, diagnosed to need control board; ordrng 1 W11419215 (ELECT CONTROL)"
Near Little Rock, AR 72209
Blake D.
Job Details: 12/22/2020
N/A N/A ED2VHEXVQ01 Went to replace parts found that the parts ordered didn’t match the parts on unit; schdld next appmnt for 12/28 MON !
Near Heber Springs, AR 72543
Jeff N.
Job Details: 12/22/2020
OVEN WHIRLPOOL WOC54EC7HS03 "Arrived to customer stating touch panel is not working, found that control board and touch panel is faulty and only works intermittently. Ordering new control panel and console ; ordrng 1 W11253187 (cntrl-elec) and 1 W11290642 (console)"
Near Mount Vernon, AR 72111
Jeff N.
Job Details: 12/22/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed ordered parts, sump and motor and control board. After installing checked operation and is no completely functional"
Near Hensley, AR 72065
R. H.
Job Details: 12/22/2020
DRYER MAYTAG MEDC215EW1 "Tested found thermal fuse is bad , have on van , installed fuse tested good .; used 1 WP3392519 (FUSE) from stock"
Near Little Rock, AR 72209
R. H.
Job Details: 12/22/2020
N/A N/A WTW5000GDW0 "Found 2 codes in the system an over sud and out of balance , explained to the customer that the loads have to be spaced out and not to use so much detergent . Cleared codes , tested washer tested good ."
Near Little Rock, AR 72211
Blake D.
Job Details: 12/22/2020
DRYER WHIRLPOOL WED6120HC0 "Inspected unit for error codes, ran diagnostic found error code F3E2 (open or short moisture) F2E1 (HMI stuck) diagnostic to need panel control; ordrng 1 W11419058 (PANEL CONTROL)"
Near Maumelle, AR 72113
Blake D.
Job Details: 12/22/2020
M/W OTR WHIRLPOOL WMH78019HZ1 "Inspected unit for light bulb going out, couldn’t enter diagnostic, diagnosed to need light bulb and control; ordrng 1 W10709921 (LIGHT BULB ) and 1 W11284468 (CONTROL)"
Near Maumelle, AR 72113
Blake D.
Job Details: 12/22/2020
REFRIGERATOR KITCHENAID KBFS20EVMS0 "Inspected unit for not cooling, tested amp with amp reader found .12 amps, compressor try’s to start up then shuts off, diagnosed to need compressor ; ordrng 1 W10160407 (COMPRESSOR )"
Near Conway, AR 72034
Jeff N.
Job Details: 12/22/2020
WASHER MAYTAG MVWC565FW2 "Arrived to find error code on motor fault, under machine I tested capacitor and found it was faulty and would cause motor fault. Ordered capacitor ; ordrng 1 W11428524 (CAPACITOR )"
Near Conway, AR 72032
Jeff N.
Job Details: 12/22/2020
DRYER WHIRLPOOL WED5100HC1 "Per service pointer checked ribbons and connection was good, will need new hmi and control board; ordrng 1 W11413569 (CONTROL BOARD) and 1 W11419056 (HMI)"
Near Conway, AR 72034
Jeff N.
Job Details: 12/22/2020
KITCHEN WHIRLPOOL WDF540PADM3 Arrived to find machine working intermittently diagnosed as faulty board causing sump and drain pump to fail. Will need to order those parts to restore operation. ; ordrng 1 W10876537 (drain pump) and 1 W10906428 (cntrl-elec) and 1 WPW10482462 (sump and seal assy)
Near Corpus Christi, TX 78410
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRF989SDAH02 "Install drip pan, make sure drip pan drain properly. Drip pan and drainage is good issue has been resolved."
Near Corpus Christi, TX 78418
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Install door, issue has been resolved."
Near Corpus Christi, TX 78413
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed components, issue has been resolved."
Near Port Aransas, TX 78373
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Inspected unit, could not make it reproduce noise that was heard. Only know hes found was from Water line moving and hitting fridge body, when calling for water. Secured line and noise was resolved. Icemaker had no function. Replaced icemaker, icemaker is now working. ; used 1 WPW1030024 (ICE MAKER) from stock"
Near Bishop, TX 78343
Adam
Job Details: 12/18/2020
RANGE AMANA ACR4303MFS4 Install component tested unit issue resolved
Near Port Aransas, TX 78373
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRT318FZDM06 Replace doors issue has been resolved.
Near Corpus Christi, TX 78411
Adam
Job Details: 12/18/2020
WASHER MAYTAG MHW6630HC2 Install components issue resolved. During last visit customer stated that when unit was damaged that display was damaged as well but they cannot prove a 30 day cosmetic I’m a scratch on display. Advise customer on my return visit if they could make that paperwork available to me I will try to submit for a cosmetic repair. Customer is not available today builders were in the home and granted me access to the unit to do repairs. I did call customer and left a Voicemail explaining the issue. Issue resolved
Near Rockport, TX 78382
John L.
Job Details: 12/18/2020
WASHER MAYTAG MVWB835DW5 "Installed components, re-calibrated unit after installation. Ran test cycle, unit passed and issue has been resolved."
Near Rockport, TX 78382
Michael
Job Details: 12/18/2020
RANGE AMANA ACR4303MFB3 "Installed new control, plugged the appliance in and tested it, the oven and appliance are working normal"
Near Corpus Christi, TX 78412
Adam
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBE01 Customer states fridge no longer makes ice and has a loud humming/vibration while dispensing water and coming from ice Maker compartment. Customer states he doesn’t understand why they would send a second tech company out customer wishes to have original tech company who did the work come and address the issue. Issue resolved
Near Port Aransas, TX 78373
Michael
Job Details: 12/18/2020
RANGE AMANA ACR4303MFB "The and cooktop elements are working intermittently per customer. Pulled the appliance out and voltage is good at the wall outlet, removed the cover to the terminal block, found the musts to all the post were loose, tightened all the nuts with a socket wrench. Tested the appliance, all the top elements and oven are working normal"
Near Corpus Christi, TX 78414
Michael
Job Details: 12/18/2020
DRYER WHIRLPOOL WED4950HW0 "Making a thumping noise per customer. Turned the appliance on and heard the noise, removed the front panel and a picture hanger caught in the part that goes inside the drum, removed it and put appliance back together, plugged the appliance in and ran it, no longer making the noise, the appliance is heating and working normal"
Near Kingsville, TX 78363
Adam
Job Details: 12/18/2020
WASHER WHIRLPOOL WTW5000DW1 Install component calibrated unit tried running verification cycle everything works as it should entail pump. Replaced drain pump to resolve issue.; rqstng P&A on 1 W10727777 (pump-water) and 1 W10727777 (pump-water)
Near Corpus Christi, TX 78415
Michael
Job Details: 12/18/2020
WASHER AMANA NTW4516FW3 "Won’t power on per customer. Plugged the appliance in and it was stuck on the drain cycle, held the start button to shut it off, no error codes, tested the components on manual test, all working normal, calibrated and performed an automatic diagnostics test, completed with no issues or error codes, the appliance is draining and working normal."
Near Port Aransas, TX 78373
John L.
Job Details: 12/18/2020
COOKTOP KITCHENAID KSEG950ESS1 "Inspected unit, cooktop cracked. Will need to be replaced to resolve. According to notes cooktop is already on order.; schdld next appmnt for 12/30 WED !"
Near Corpus Christi, TX 78413
Adam
Job Details: 12/18/2020
DISHWASHER WHIRLPOOL WDT970SAHZ "Inspection of unit shows no air codes unit cycled completely through a diagnostic with no issues. All functions work as designed. I did advise customer to owners manual for correct loading of dishwasher also hot water is long in coming from the sink. Also advise customer on flushing hot water through his pipes before starting dishwasher cycle. Issue resolved. Purchase date I get from serial number shows December 19 of 2020. Obviously not the correct purchase date customer was not at home to provide receipt for a more specific time. Left purchase date as today’s date December 15, 2020"
Near Aransas Pass, TX 78336
Michael
Job Details: 12/18/2020
WASHER MAYTAG MVWC465HW2 "Called and spoke with customer enroute to the location. She said she couldn’t be until 4-5PM, advised her she would need to reschedule, rescheduled customer ; schdld next appmnt for 12/22 TUE !"
Near Victoria, TX 77904
Michael
Job Details: 12/18/2020
ICEMAKER WHIRLPOOL WUI75X15HB00 "Installed the pump and a new door the customer had received from whirlpool, the appliance is working normal"
Near Aransas Pass, TX 78336
Michael
Job Details: 12/18/2020
DRYER WHIRLPOOL WED5100HC0 "I called the customer enroute to the location, no answer on both numbers, arrived at location, called the 2nd number again, unsure which mobile home, the daughter answered, she said no one is home and couldn’t meet with me today, rescheduled the customer. ; schdld next appmnt for 12/22 TUE !"
Near Victoria, TX 77904
Michael
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed new damper, the appliance is no longer making the noise and working normal"
Near Victoria, TX 77901
Michael
Job Details: 12/18/2020
OVEN WHIRLPOOL WOD51EC7HS01 "Installed new control and console, preheated the top oven to 350degrees, per customer not getting hot enough, the temperature is accurate with my meter within 2 degrees difference"
Near Corpus Christi, TX 78412
Adam
Job Details: 12/18/2020
WASHER MAYTAG MVWB765FW0 Inspection of unit shows housing slowly drips while filling tub bath and wash and rinse cycle. Replace housing and basil to resolve issue. Job will require authorization; rqstng P&A on 1 W10601845 (bezel) and 1 W10854688 (housing)
Near Ingleside, TX 78362
John L.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Ran test on icemaker for harvest and dispense of water. Icemaker working as designed. Found issue with switch. Will need to replace to resolve.; ordrng 1 W10669473 (cover-frnt)
Near Odem, TX 78370
John L.
Job Details: 12/18/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Inspected unit, found issue with shoot. Also ice dispenser motor is rusted out and no longer functions. Replace motor and shoot to resolve issue.; rqstng P&A on 1 W11244792 (Chute) and 1 W11185741 (Motor)"
Near Kenedy, TX 78119
Michael
Job Details: 12/18/2020
RANGE WHIRLPOOL WFE505W0HS1 "Installed part ordered, preheated the oven, the oven and top elements are heating and working normal."
Near Corpus Christi, TX 78414
Adam
Job Details: 12/18/2020
WASHER MAYTAG MVWB865GW0 Inspection of unit shows error code for Longfield no fill as well as spin limited by water temperature. Replace water valve and harness to resolve issue; ordrng 1 W10849297 (harns-wire) and 1 W10849297 (harns-wire)
Near Robstown, TX 78380
Adam
Job Details: 12/18/2020
WASHER MAYTAG MVWC465HW2 Call customer before arrival because information I have shows unit as out of warranty. Customer states the product is only six months old from Wilcox. I informed customer so long as he has a receipt showing the date he purchased the unit as being under one year there would be no problem and I can address the issue. Customer states he does not have that receipt and started to get frustrated raising his voice and swearing. Will not be going to the customers location without correct information
Near Corpus Christi, TX 78415
Michael
Job Details: 12/18/2020
RANGE AMANA AER630MFS2 "The oven and display not working per customer. Pulled the appliance out and unplug it, removed the back cover and the black wires shorted out at the terminal post, unable to make repairs, ordered parts to resolve issue ; ordrng 1 W10904901 (cntrl-elec) and 1 W11458879 ( MAIN HARNESS) and 1 WPW10245259 (block-term)"
Near Corpus Christi, TX 78404
Michael
Job Details: 12/18/2020
DRYER MAYTAG MEDC215EW1 "Not heating per customers. Turned the appliance on, not heating, removed back panel checked the thermostats, bad thermal cutoff and heat element, ordered parts and rescheduled customer ; ordrng 1 279838 (element,heater) and 1 3977393 (thermal cut-off)"
Near Aransas Pass, TX 78336
Michael
Job Details: 12/18/2020
DRYER MAYTAG MED7230HW1 "Keeps shutting off and giving F1E1 error code. F1E1 error code in fault history, cleared error code and ran appliance, the error code popped up, voltage is good at the wall outlet, connections are good at the control, checked the terminal block, the power cord was not installed correctly, corrected the problem, ran the appliance, the error code didn’t come back, nothing in fault history, the appliance is heating and working normal"
Near Victoria, TX 77901
Michael
Job Details: 12/18/2020
RANGE KITCHENAID KFDD500ESS02 "Top oven was smoking really bad per customer and a triangle chip on the porcelain. Turned the tip oven on and preheated to 330degrees, saw smoke coming off the element, advised the customer the smoke is due to oil’s on the heat element which needs to burn off, took a picture of the chip, called and spoke with Andrew at whirlpool tech line, SR7729526613, he said the smoke is normal due to oils collected from the bottom oven and top oven not being used often, he said for that size chip to order touch up, he have me part number W10791627. ; ordrng 1 W10791627 (touch-up)"
Near Alice, TX 78332
Adam
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Sr# 7729539721. While installing new adapter was unable to line up returns correctly. Contacted whirlpool tech line to troubleshoot the issue after taking video chat with Sterling he determined that unit would be considered non-repairable because of returns built into cavity of the unit. No adjustments are able to be made because they are solid in place. Instructed to give customer SR number and contact extended warranty company. Two of the three parts of already installed before this was advised to leave those parts in and keep or return adapter. Issue resolved
Near Corpus Christi, TX 78412
Michael
Job Details: 12/18/2020
RANGE AMANA ACR4303MFB3 "Customer complaint is the cooktop elements. I asked the customer if they are working the same since we replaced them, she said yes, turned the elements on, they are working normal, advised the customer the appliance is working as designed"
Near Victoria, TX 77904
Michael
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Making a loud noise per customer. Went into diagnostics and tested the fan, compressor and damper, all is normal m no abnormal noises. Customer also said it stopped making ice a week ago, activated harvesting to the ice maker, not activating, I’m getting power to the ice maker, ordered ice maker to resolve the issue ; ordrng 1 W11284458 (icemaker)"
Near Corpus Christi, TX 78412
Michael
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW05 "The door handle keeps coming off per customer. The installers didn’t put set screw in properly, corrected the problem, no longer coming off, also tightened the hinge on top, no furniture issues."
Near Corpus Christi, TX 78412
Michael
Job Details: 12/18/2020
OVEN KITCHENAID KOSE500ESS04 "The drawer underneath the oven gets hot. Turned the oven on, the exhaust is coming out the bottom like it’s supposed to. The appliance is working as designed."
Near Portland, TX 78374
Michael
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "The lights were not coming on in both compartments. Unplugged the appliance for 5minutes, the lights came back on in the RC but were dim, the one in the FC was out, installed new light, all the lights are working normal"
Near Victoria, TX 77901
Michael
Job Details: 12/18/2020
RANGE WHIRLPOOL WFE540H0ES "The oven is getting too hot per customer. Found error code F3E1, bad sensor, ordered part to resolve issue ; ordrng 1 W10833885 (sensor)"
Near Victoria, TX 77901
Michael
Job Details: 12/18/2020
RANGE AMANA ACR4303MFB3 "The door handle broke off per customer. The door handle came off, ordered parts to resolve issue ; ordrng 2 W10817436 (screw)s and 2 WPW10200660 (screw)s and 1 WPW10310922 (trim-vent) and 1 WPW10323589 (hndle-door)"
Near Robstown, TX 78380
Adam
Job Details: 12/18/2020
WASHER MAYTAG MVWC465HW2 Call customer before arrival because information I have shows unit as out of warranty. Customer states the product is only six months old from Wilcox. I informed customer so long as he has a receipt showing the date he purchased the unit as being under one year there would be no problem and I can address the issue. Customer states he does not have that receipt and started to get frustrated raising his voice and swearing. Will not be going to the customers location without correct information
Near Corpus Christi, TX 78414
Adam
Job Details: 12/18/2020
REFRIGERATOR AMANA ART308FFDM06 Sr# 7729526487. Customer complaint of unit not cooling. Given history with this unit call tech line to troubleshoot the issue. Tech line states they will need to have a sealed system technician come and evaluate the units SR number above.; schdld next appmnt for 12/29 TUE !
Near Falfurrias, TX 78355
Adam
Job Details: 12/18/2020
DRYER AMANA NED4655EW1 Arrived at location to diagnose unit call customer customer states retailer picked up unit and worked at it at their location and said there was a loose wire and returned product to customer and apparently issue has been resolved.
Near Premont, TX 78375
Adam
Job Details: 12/18/2020
WASHER MAYTAG MVWC400XW1 "Inspection shows error code for shifter fault. Customer complaint of unit shaking violently. Manual testing of certain components shows failure. Unit will not continue spin cycle. As soon as RPMs start to climb. Replace actuator motor cam capacitor suspension resolve issue. Job will require authorization.; rqstng P&A on 1 W10006355 (actuator) and 1 W10006384 (belt) and 1 W10249628 (drive motor) and 1 W10257085 (suspension) and 1 W10278117 (capacitor) and 1 W10326374 (cam), states that autho needed"
Near Corpus Christi, TX 78414
Michael
Job Details: 12/18/2020
REFRIGERATOR KITCHENAID KSSC48QVS10 "Not cooling per customer. Turned the unit on the compressor started up, ran it while I was there, compressor not heating up, removed the back panel in the freezer and checked the evaporator for leaks with a UV light, there is a leak on the right side of the evaporator. Ordered part to resolve the issue ; ordrng 1 W10427993 (evaporator)"
Near Corpus Christi, TX 78411
Michael
Job Details: 12/18/2020
RANGE WHIRLPOOL WFG320M0BS3 "The oven and display are not working, control would need to be replaced, part needs to be ordered, ; O-emld tckt"
Near , TX 78363
Adam
Job Details: 12/18/2020
WASHER WHIRLPOOL WTW5000DW3 Customer complaint of unit leaking water. Inspection of unit shows no error codes. Manual testing of components show small hole/tear in drain hose. Also drain pump sounds very stressed. Replace both drain hose and drain pump to resolve issue; ordrng 1 W11203364 (hose) and 1 W11259498 (Drain pump)
Near Taft, TX 78390
Michael
Job Details: 12/18/2020
RANGE AMANA AGR4230BAB3 "The power cord is damaged and needs to be replaced, also the burner grates are warped, ordered parts; ordrng 2 WPW10578251 (grate-brnr)s"
Near Shawsville, VA 24162
Uriah B.
Job Details: 12/18/2020
WASHER WHIRLPOOL MVWC465HW2 Found belt squealing very loudly in spin. Needs belt and pulley. Cx will need to be notified of scheduled date.; ordrng 1 W10721967 (Splutch) and 1 W11239857 (Belt)
Near Salem, VA 24153
Uriah B.
Job Details: 12/18/2020
RANGE WHIRLPOOL WFE770H0FZ2 "Checked wiring, element, and switch. ; ordrng 1 WPW10342780 (Elemnt) and 1 W10917724 (Switch)"
Near Roanoke, VA 24015
Uriah B.
Job Details: 12/18/2020
WASHER WHIRLPOOL WTW4816FW2 Wires pulled out of harness to motor. Needs wire harness. ; ordrng 1 W10903238 (Wire harness)
Near Salem, VA 24153
Uriah B.
Job Details: 12/18/2020
WASHER MAYTAG MVWB835DW3 Pre ID parts listed.; ordrng 1 W11165546 (Valve) and 1 W10810403 (Lid lock)
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/18/2020
MICROWAVE KITCHENAID KOCE500ESS11 Pre ID parts listed. Will need second tech; ordrng 1 W11356968 (Inverter harness) and 1 W11325786 (Micro control board) and 1 W11325604 (Inverter) and 1 W11346197 (Magnetron)
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/18/2020
DRYER MAYTAG MEDC465HW0 Pre ID element.; ordrng 1 279838 (Element)
Near Blue Ridge, VA 24064
Uriah B.
Job Details: 12/18/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Pre ID fill valve assembly; ordrng 1 W11434044 (Fill valve assembly)
Near Vinton, VA 24179
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV Pre ID LED module; ordrng 1 W10695459 (Led module)
Near Daleville, VA 24083
Chris S.
Job Details: 12/18/2020
WASHER MAYTAG MVWB835DW4 There is a communication error code F6E3 between the UI and control board. ; ordrd 1 W11115285 (panel-cntl) and 1 W11170706 (cntrl-elec)
Near Roanoke, VA 24017
Uriah B.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL MVWX655DW0 checked opeeations and found spin was not working. f7e1 code present. vdc at control is bad to the shifter assembly. will replace control and shifter assembly. ; ordrng 1 W10625696 (control board) and 1 w10913953 (actuator)
Near Salem, VA 24153
Uriah B.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL MVWB765FW0 Control getting power to the UI. UI not responding properly. Needs UI console.W10919546. UI console.
Near Max Meadows, VA 24360
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced slide adapters, door. Mounted to ensure good seal. Seemed to be closing ok. Cx to observe."
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 replaced control and rc evap motor. all checks ok.
Near Roanoke, VA 24015
Uriah B.
Job Details: 12/18/2020
RANGE WHIRLPOOL WFE505W0HZ1 Found terminal block charred and wires broken. Cx to call Whirlpool to see about help. Will move forward with ordering parts to repair. ; ordrng 1 WPW10245259 (Term block) and 2 WP7103P027-60 (Nut)s
Near Blacksburg, VA 24060
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 repoaced the freezer door. operation checked ok. cx to observe.
Near Salem, VA 24153
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR KITCHENAID WRV986FDEM "Part not in yet. Previous visit not linked, but should say that we needed the part. ; O-emld tckt"
Near Blue Ridge, VA 24064
Chris S.
Job Details: 12/18/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 The control isn’t responding properly. The diverted valve coil is checking open. ; ordrng 1 W11410063 (CONTROL ) and 1 W11416363 (PUMP AND MOTOR )
Near Roanoke, VA 24014
Chris S.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL WTW8240YW0 The lid latch is still working intermittently but not all the time. ; ordrng 1 WPW10619844 (latch)
Near Salem, VA 24153
Chris S.
Job Details: 12/18/2020
WASHER MAYTAG MVWB835DW3 There was an F8E1 error code indicating that the water flow is inefficient. He hot water valve was not turned open. I opened the valve and checked operation. All operations check ok. I recalibrated the unit.
Near Roanoke, VA 24019
Chris S.
Job Details: 12/18/2020
WASHER MAYTAG MVWX655DW0 The wash plate splines are stripped causing the unit to not agitate. Customer will repair the unit himself.
Near Salem, VA 24153
Uriah B.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL GI5FVAXVQ01 Found hole in vinyl tubing coming to the refrigerator. Repaired with 1/4 x 1/4 fitting. All checks ok. ; used 1 WP4373559 (Guess fitting) from stock
Near Roanoke, VA 24014
Uriah B.
Job Details: 12/18/2020
DRYER MAYTAG MEDC465HW0 "Checked units wiring connections. Found install at the terminal block slightly loose, but no charring or damage. Tightened all connections at terminal block. Checked all wiring for signs of wear or damage. None found. Checked element and all wiring to and from it. Element operation checks ok. Ran test cycle and unit. Will submit for warranty, but if rejected, cx is aware that he will be billed. ; used 1 Wp8567668 (Tie) from stock"
Near Roanoke, VA 24018
Uriah B.
Job Details: 12/18/2020
REF KITCHENAID KBL036FTX03 Lights went out. Cx tried resetting unit. Had trouble turning unit back on. Cooling came back but lights and icemaker are not operating. Cx explanation sounds very similar to service pointer about UI. Needs UI. W10468945. UI control. Cx did not want to proceed with the work. Did not collect service charge as I was unsure if we were charging them this trip. Informed cx that they may be billed.
Near Roanoke, VA 24017
Chris S.
Job Details: 12/18/2020
DRYER MAYTAG MEDC465HW0 The terminal block had gotten very hot and melt the wiring. I installed a new terminal block and checked operation. All operations check ok. ; used 1 279320 (TERM BLOCK) from stock
Near Vinton, VA 24179
Chris S.
Job Details: 12/18/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 I installed the UI and control. I then was made aware that there was an issue with the defrost drain. I checked and found the drain tube to be collapsed with no water able to pass through. I called tech line and they deemed the unit as non repairable.
Near Roanoke, VA 24017
Chris S.
Job Details: 12/18/2020
DRYER MAYTAG MEDC465HW0 The terminal block had gotten very hot and melt the wiring. I installed a new terminal block and checked operation. All operations check ok. ; used 1 279320 (TERM BLOCK) from stock
Near Bent Mountain, VA 24059
Uriah B.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL MVW7232HW0 Arrived and unit would not turn on. Reset unit by unplugging. Power came back to unit. All functions ok at this time.
Near Shawsville, VA 24162
Chris S.
Job Details: 12/18/2020
VENTHOODS UNKNOWN UXB1200DYS I installed the right front light socket and checked operation. All operations check ok.
Near Mayflower, AR 72106
Blake D.
Job Details: 12/18/2020
WASHER MAYTAG MVWB755DW0 "Inspected unit for not cycling properly, ran diagnostic test found error code f0e5 (off balance load) called tech line spoke with tj (7729525805) with no other codes following f0e5 to not replace parts, pushed down on basket suspension checks okay, unit runs as designed"
Near Greenbrier, AR 72058
Jeff N.
Job Details: 12/18/2020
WASHER MAYTAG MVWB766FW1 "5 year factory warranty purchased in 2018 customer stated that machine would squeal when valves opened, I tested each valve and found one that was faulty and causing the sound, I replaced valve block and tested, sound was eliminated. Unit is functional. ; used 1 W11165546 (VALVE) from stock"
Near Greenbrier, AR 72058
Blake D.
Job Details: 12/18/2020
M/W OTR WHIRLPOOL WMH54521JZ0 "Replaced listed parts, tested unit operation checks okay"
Near Little Rock, AR 72223
Blake D.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL MED7230HW "Replaced listed parts due to motor not functioning, found that unit doesn’t go past sensing, put in diagnostic no codes, diagnosed to need control board ; ordrng 1 W11441687 (CONTROL)"
Near Greenbrier, AR 72058
Jeff N.
Job Details: 12/18/2020
LAUNDRY WHIRLPOOL WTW5000DW3 "Ran machine to verify board, board was operational but unit makes loud noise. Took belt off to check motor, no noise. With belt on screeching noise, ordering splutch, and gearcase.; ordrng 1 W10721967 (drive pulley) and 1 W10837741 (lid strike) and 1 W11239857 (belt) and 1 W11454734 (GEARCASE)"
Near Conway, AR 72034
Jeff N.
Job Details: 12/18/2020
ICEMAKER KITCHENAID KUIA15NRHS9 "Customer stated they could hear water start but no ice production. I turned machine on and verified that water filled, compressor turned on, evap cooled down, circulating pump did not start, I ohmed it and it is faulty. I verified by checking voltage to pump, 120v. I then ohmed out bin thermistor and it did not ohm. Ordered bin thermistor, and circulating pump.; ordrng 1 WP2217220 (pump) and 1 WP2313633 (thermostat)"
Near Conway, AR 72034
Jeff N.
Job Details: 12/18/2020
FREEZER WHIRLPOOL WRF535SWHZ02 "Customer stated that machine is shutting off by itself daily. Sr# Bruce 7729532586 per Tech line went through diagnostics test without any irregularities also checked voltage from refrigerator to board and had 120 V, power to unit checks good, tech line recommends control board and hmi. Ordered both ; ordrng 1 W11478401 (HOUSING) and 1 WPW10503278 (refer elect cont brd)"