We serviced a
WHIRLPOOL RANGE
Model KGCU463VSS01
Near San Antonio, TX 78257
Scott
Job Details: 01/03/2022
Changed out light housing and had no further issues.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US0HS00
Near Boerne, TX 78006
Scott
Job Details: 01/03/2022
Customer complaint was right front burner not igniting. Tested and found bad igniter. Ordering igniter to resolve issue.
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model n/a
Near Lakehills, TX 78063
Sebastian
Job Details: 01/03/2022
Found issue to be drain pump most likely the sensor as the pump is functioning but hes turning on and off , ordering sensor for drain pump.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC1
Near San Antonio, TX 78244
Chris S.
Job Details: 01/03/2022
Replace dryer wheels and drum. Tested unit everything working properly.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Lakehills, TX 78063
Sebastian
Job Details: 01/03/2022
Found a motor was the cause of the issue showing offer assistance on one of the coils showing about nine and should only be about 4.5 change the motor and tested unit unit is working appropriately minus a heavy screeching sound it looks like the pulley and the belt or worn ordering parts.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL02
Near Bandera, TX 78003
Sebastian
Job Details: 01/03/2022
Replaced Evaporator cover found that the noise was still present ordering the other fan.
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI75X15HB01
Near San Antonio, TX 78230
Jim G.
Job Details: 01/03/2022
I was able to determine that the sound was emanating from the recirculating.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIC15PRTS3
Near Shavano Park, TX 78230
Jim G.
Job Details: 01/03/2022
Replaced both external drain (diverter) pump and heater. After speaking with techline I was able to confirm a water level issue at well. Also ordering harness as corrosion is apparent.
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near San Antonio, TX 78222
Daniel
Job Details: 01/03/2022
Customer reported washer shaking when in use. After inspection found feet un-leveled. Adjusted feet and tested unit. Unit functioned as designed without any shaking, excessive noise or leaking. Unit functioning as designed. If problems persist in the future return with shock absorbers and bellow.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV01
Near San Antonio, TX 78244
Chris S.
Job Details: 01/03/2022
Shelves in track for bottom drawer everything working as designed
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near San Antonio, TX 78225
Daniel
Job Details: 01/03/2022
Upon arrival noticed no parts on truck in customers name. Will reschedule for tomorrow ; schdld next appmnt for 1/4 TUE !
We serviced a
KITCHEN AID OVEN ELECTRIC (S
Model KOSE500ESS
Near Boerne, TX 78006
Scott
Job Details: 01/03/2022
Changed out oven vent trim and had no further issues.
We serviced a
JENNAIR COOKTOP GAS
Model CVGX2423B
Near Helotes, TX 78023
Scott
Job Details: 01/03/2022
Customer complaint was burners not igniting. Tested and found bad spark module. Ordered spark module to fix issue.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near San Antonio, TX 78258
Shawn W.
Job Details: 01/03/2022
Our customer is having problems with long dry times. They had a problem with their previous dryer having the high limit thermostat going out. I found that the heating circuit is indeed not working. I found that the power cord was not installed correctly. I resolved this. I found that the thermal fuse is open line. The rest of the circuit is fine. Part ordered. I recommended having the dryer venting in the home cleaned professionally. Part ordered.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78261
Douglas H.
Job Details: 01/03/2022
Previous tech found issue to be restriction in SS. Confirmed diagnosis. Replaced dye Dre and added service port to compressor. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near San Antonio, TX 78261
Douglas H.
Job Details: 01/03/2022
Last trip techline stated to install pressure regulator on inlet water line. Installed regulator per techline. Unit testing good at this point.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48FMS01
Near Pipe Creek, TX 78063
Sebastian
Job Details: 01/03/2022
Replace control as per tech line tested unit unit kicked on and began to call customer to monitor can take up to 24 hours to come to 10
We serviced a
KITCHEN AID RANGE
Model KDRS407VSS05
Near Helotes, TX 78023
Scott
Job Details: 01/03/2022
Changed out igniter but it did not resolve issue. Reordering igniter and spark module to fix issue. Issue is with front left burner, not front right.
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near San Antonio, TX 78260
Shawn W.
Job Details: 01/03/2022
I called our customer to inform them that I was on the way. They have decided to purchase a new machine and will not move forward with the repair. Job complete.
We serviced a
MAYTAG WASHER
Model MVWX655DW0
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/03/2022
Complaint is unit will intermittently stop mid cycle. 51. 91. 02. Error codes. Found unit shit down during the drain portion of the rinse cycle. Unit needs new control.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near San Antonio, TX 78260
Shawn W.
Job Details: 01/03/2022
I removed the old door seal and replaced with a new one. Unit is now fully functional and safe.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78254
Scott
Job Details: 01/03/2022
Changed out suspension and tested with no further issues. Also went over how to load and balance washer. Put in manual testing and put in high spin for over 5 mins and had no issues and customer stated it was more quite than it ever had been.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78245
Jesus C.
Job Details: 01/03/2022
Customer had unit replaced. No longer needs service. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near San Antonio, TX 78221
Jay
Job Details: 01/03/2022
Customer wanted a siphon break kit installed. Explained that this is an installation issue and not a maintenance issue.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near San Antonio, TX 78261
Shawn W.
Job Details: 01/03/2022
Our customers spray arm came off and was melted by the heating element. I replaced with a new one, ran diagnostics with no errors. This unit, fills washes and drains as designed. Fully functional now
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near San Antonio, TX 78237
Garry
Job Details: 01/03/2022
Customer complaint of no heat from dryer during operation. Confirmed proper voltage at wall outlet and through power cord to terminal block. Removed leads from temperature switch and connected them with a jumper wire & dryer started heating. Replaced temperature switch and returned unit to operation. No further issues at this time. Leon - SR#7732493237
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78221
Jay
Job Details: 01/03/2022
Customer complained of squealing noise and it not filling. Explained that it is filling and how high efficiency machine operate. As far as squealing could not replicate but did find belt to be abnormally worn.
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WOD51EC0HS01
Near San Antonio, TX 78253
Scott
Job Details: 01/03/2022
Changed out console and tested with no further issues. Called and spoke to Shawn Markus who told me that we do not have to charge for part because we did not have to pay for the part.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW01
Near San Antonio, TX 78201
Garry
Job Details: 01/03/2022
Customer complaint that unit not cooling in freezer or refrigerator compartments and not making ice. Arrived to discover evaporator cover frosted over and evaporator thoroughly encased in ice. Checked resistances on freezer compartment thermistor and defrost heater - these components tested good. Did find defrost heater lead disconnected from harness. Reconnected defrost heater lead to wiring harness & defrosted evaporator. Returned unit to operation And insured that defrost heater is in fact working. Customer has been advised of 24 to 48 hour cool down. If this issue persists we will need to return with an electronic control for this unit. No further issues at this time.
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near San Antonio, TX 78261
Douglas H.
Job Details: 01/03/2022
Customer stated after previous repair the unit just wont turn on now. Found that the console shorted out. This is a new issue that didnt present itself at the time of the repair. Ordering console and control to resolve the issue.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFP00
Near Portland, TX 78374
John L.
Job Details: 01/03/2022
Attempted to install new door, found wiring and icemaker to fused into place by foam. Call tech line and spoke with Scott, explained issues customers having with unit and how doors received had issues with them. Tech line advised try and pull through Icemaker fill tube. Was unable to do so has two was completely glued in. Tagline also recommended just to replace the door again. Will order new door to be replaced.
We serviced a
MAYTAG WASHER
Model MVWC415EW2
Near Refugio, TX 78377
John L.
Job Details: 01/03/2022
Inspected unit, I found a shoe with splines on gear case shaft. Splines have completely worn and gear case will need to be replaced to resolve this issue. Gave pricing to customer for gear case an additional cost for labor. Customer has. Opted not to have unit repaired.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Center Point, TX 78010
Colton B.
Job Details: 12/30/2021
Issue was that dryer is not spinning. Finding issue to be faulty start windings on motor. Ordering new motor and returning.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Kerrville, TX 78028
Colton B.
Job Details: 12/30/2021
Issue is that the dispenser will dispense water without the paddle being pressed. Ordering new valve to resolve issue. Will call customer when parts come in.
We serviced a
KITCHEN AID DISHWASHER
Model KDFM404KPS0
Near San Antonio, TX 78260
Chris S.
Job Details: 12/30/2021
Customer stated dishwasher was leaking. Found leaking to be coming from a hole in the tub need to replace whole tub.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near San Antonio, TX 78252
Jay
Job Details: 12/30/2021
Complaint was fridge not cool and freezer not cold. Saw some ice build up around vent. Diagnosed as a evap fan motor. Customer elected to do work on their own.
We serviced a
WHIRLPOOL WASHER
Model WTW8500DW2
Near San Antonio, TX 78254
Jesus C.
Job Details: 12/30/2021
Tested unit. Found washplate cracked. Will need to replace washplate.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78258
Chris S.
Job Details: 12/30/2021
Customer stated that fridge was freezing and freezer was fine. Found it should be faulty evaporator fan and thermistor on fridge side replaced evaporator fan motor and thermistor. Customer had part tested unit everything was working properly
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Boerne, TX 78006
Scott
Job Details: 12/30/2021
Customer complaint was still having same issue with refrigerator not cooling. Put in diagnostics and found that everything is working. Called techline and spoke to Bruce. He had me go through a few tests and Bruce said its going to be a sealed system issue. Putting through for sealed system tech to come out and diagnose. Customer wants soonest service possible for sealed system tech to come out; saved tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHV
Near San Antonio, TX 78249
Drew
Job Details: 12/30/2021
Upon arrival found door latch was faulty, replaced door latch and unit tested fine. No further issues at this point
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGK00
Near San Antonio, TX 78240
Drew
Job Details: 12/30/2021
Installed new door, tested dispenser. Unit functioning as designed, no further issues at this point
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM02
Near San Antonio, TX 78245
Sebastian
Job Details: 12/30/2021
Found that the unit has a definite restriction picture attached compressor pulling .8 amps Compressor looks to be in good condition ordering dye dryer putting in for sealed system tech.
We serviced a
MAYTAG WASHER
Model MHW6630HC1
Near San Antonio, TX 78242
Jay
Job Details: 12/30/2021
Customer states that water smells like sewage. Removed water lines and they smelled like water. Replaced inlet valves and they did as well. Replaced dispenser and theres something brown and blue smeared between dispenser tray and housing. Recommend they run a cleaner through the machine two more times just to be safe.
We serviced a
WHIRLPOOL DRYER
Model WED8620HC0
Near Poth, TX 78147
Daniel
Job Details: 12/30/2021
Customer reported dryer not heating. Upon arrival tested unit. Unit functioning as designed except for heat. Checked vent and vent was completely clogged. Removed vent and tested unit but unit still did not heat. Opened up dryer and checked for continuity on heating element and it read open line. Ordered heating element, thermal cutoff, and thermistor. Customer will be buying a new vent hose due to vent hose being clogged beyond repair. Will return with parts to repair.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near San Antonio, TX 78238
Garry
Job Details: 12/30/2021
Customer complaint is that, after recent service, dishwasher was not draining properly. Inspected drain pump and found that appropriate power is going to drain pump. Replaced drain pump and found that dishwasher would not start cycle on any setting, but rather would only drain. Retrieved the following 4 fault codes: F8E3 (Drain Stuck On), F8E2 (Drain Motor Electrical Problem), F6E2 (Fill Valve Electrical Problem), and F6E4 (Float Switch Open). Called tech line (Rich SR - 7732615242) and was advised that electronic control was at fault. Ordering electronic control (W10906430) to resolve issue.
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Boerne, TX 78006
Scott
Job Details: 12/30/2021
Customer complaint was dryer not drying clothes. Tested and found bad heating element and thermal cut off. Changed out heating element along with thermal cut off and tested with no further issues.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW
Near San Antonio, TX 78254
Sebastian
Job Details: 12/30/2021
Found several era codes related to the water valve an overload error code in a UA stuck but an error code found that the hot side was not working on the water valve replaced water valve to resolve issue went over loading instructions with customer unit good to go
We serviced a
WHIRLPOOL DRYER
Model WED8500DW3
Near San Antonio, TX 78254
Jesus C.
Job Details: 12/30/2021
Complaint is unit has long dry times. Tested unit. Good heat. Good airflow for unit. Found issue caused by ventilation. Customer will need to clear ventilation
We serviced a
JENNAIR OVEN ELECTRIC (D
Model JJW9630DDB
Near Stockdale, TX 78160
Daniel
Job Details: 12/30/2021
Customer reported oven not getting to temperature. After inspection found faulty oven sensor and looks like the bake and broil elements might be burnt out. Will change out oven sensor on next visit and test before installing the bake and broil element.
We serviced a
KITCHEN AID RANGE
Model KOSE500ESS01
Near Kerrville, TX 78028
Colton B.
Job Details: 12/30/2021
Issue was oven was too cold. Finding issue to be that unit needed calibration. Calibrated unit, it is now testing good.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC2
Near San Antonio, TX 78212
Garry
Job Details: 12/30/2021
Customer stated water leaking from front of the dryer at lower center of circular door during a steam cycle. Inspected gasket, removed the door from dryer, took the door apart, refitted gasket to door, reassembled and remounted the door. Tested unit and observed no leaks. Unit is working as designed and is good to go! No further issues at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Floresville, TX 78114
Daniel
Job Details: 12/30/2021
Customer reported washer not filling up all the way with water. After inspection found unit functioning as designed. No error codes. Tested In diagnostic mode and all the components served their purpose correctly. Informed customer that unit was functioning as designed and that the newer washers arent suppose to fill up all the way as older ones use to and that they are made to be more environmentally friendly as in using less water. Customer was a little upset because she had requested an afternoon appointment. Unit functioning as designed.
We serviced a
WHIRLPOOL WALLOVEN
Model WEG515S0FS2
Near San Antonio, TX 78254
Jesus C.
Job Details: 12/30/2021
Tested unit. Found wiring harness damaged. Repaired harness. No further issues during testing. Job complete.
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE507ESS
Near Boerne, TX 78006
Scott
Job Details: 12/30/2021
Customer complaint was error code f1e5 coming up. Tested and found issue with inverter. Changed out inverter and tested with no further issues with that problem. Found the one of the interlock switches is going out. Ordering interlock switches to fix issue.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Spring Branch, TX 78070
Douglas H.
Job Details: 12/30/2021
Last trip found faulty ice maker, ice bin fan, deli gasket and freezer Evap motor. Replaced all parts to resolve the issues. Unittesying good now. No further issues at this point. Customer to monitor unit. If customer calls back please order W11106553 user interface and W10847855 light switch
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Schertz, TX 78154
Chris S.
Job Details: 12/30/2021
Customer stated dryer timer was not moving and it stayed on for a very long time. Then it should be faulty timer replace timer tested unit everything working properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near San Antonio, TX 78221
Daniel
Job Details: 12/30/2021
Customer reported humming noise coming from unit. After inspection heard no irregular or excessive noise. Humming was coming from compressor. Freezer was freezing as designed and fridge was cooling as it should. Customer then stated he is unhappy with unit because when installers came to deliver unit it was laying on its back. Advised customer that he would have to take that up with the installing party, but that on my end the unit is functioning as designed.
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Center Point, TX 78010
Colton B.
Job Details: 12/30/2021
Issue was that dryer is not spinning. Finding issue to be faulty start windings on motor. Ordering new motor and returning.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near Comfort, TX 78013
Colton B.
Job Details: 12/30/2021
Issue is poor cooling in the refrigerator section. Found low amp draw on multiple speeds and an uneven frost pattern in the refrigerator evaporator. Issue believed to be a leak in the refrigerator evaporator. Ordering new evaporator and UV dryer. Scheduling for ss tech.
We serviced a
KITCHENAID COOKTOP GAS
Model KCGC506JSS00
Near San Antonio, TX 78255
Sebastian
Job Details: 12/30/2021
Sr 7732611528 Replaced flame spreaders in caps this resolve the issues for most of the burners found that the left-hand side is struggling as it only turns on when I dont have screws and when I put the screws in a burner head it struggles to kick on call tech line on this issue theyre telling me that it must be a warping of the black plate ordering parts.
We serviced a
MAYTAG WASHER
Model MHW6630HC2
Near Boerne, TX 78006
Scott
Job Details: 12/30/2021
Customer complaint was washer not stopping at end of cycle. Tested and found issue is with control. Ordering new control. Also found console is not responding to all button pushes. Ordering new console to fix that issue. Washer is still under manufacture warranty.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS0
Near Boerne, TX 78006
Colton B.
Job Details: 12/30/2021
Tested all connections, no connections popped on the gas sniffer. There is a gas smell coming from oven when in use. Called techline Bruce who said that it would be the safest option to replace the regulator/gas valve. We replaced that part in April, so it is covered. Customer is requesting all notes from previous visits be sent to him. Talked to AE to get customer on the schedule for Monday with regulator.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS04
Near Boerne, TX 78006
Scott
Job Details: 12/30/2021
Customer complaint was icemaker not making ice. Tested and found bad icemaker. Changed out icemaker and tested with no further issues
We serviced a
MAYTAG DRYER
Model MEDC200XW1
Near San Antonio, TX 78006
Scott
Job Details: 12/30/2021
Customer complaint was dryer not heating all the time. Tested and found bad thrmst-fix and thermostat. Ordered parts to fix issue. Customer wishes to be placed on UL for sooner service as soon as parts come in.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Schertz, TX 78154
Chris S.
Job Details: 12/30/2021
Customer stated washer is making weird noise. Ran test everything tested good theres coins on the bottom retested unit everything working properly no error codes.
We serviced a
KITCHENAID DISHWASHER
Model WDT750SAKZ
Near Schertz, TX 78154
Chris S.
Job Details: 12/30/2021
Customer stated the dishwasher was not drying dishes finished with faulty heating elements changed out heating element. Tested unit everything working properly.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS02
Near San Antonio, TX 78255
Sebastian
Job Details: 12/30/2021
Unit appears to be satisfied at thermostat showing 37 when unit is hotter, frost pattern present and fans/shutters operational.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS
Near San Antonio, TX 78258
Sebastian
Job Details: 12/30/2021
Replaced heating element as per kitchenaid. Tested unit good to go. Unit has authorization
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78237
Jay
Job Details: 12/30/2021
Found no codes changed water valve. Went to install actuator and hook wasnt in eyelet. Installed new actuator. Calibrated and ran diagnostic. No codes. Unit testing good.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC75EC0HS01
Near San Antonio, TX 78245
Jesus C.
Job Details: 12/30/2021
Tested unit. Display not responding. Will need to replace UI.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near San Antonio, TX 78253
Jesus C.
Job Details: 12/30/2021
Tested unit. No water to tub. Found harness to valve damaged. Repaired harness. No further issues. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Bulverde, TX 78163
Douglas H.
Job Details: 12/30/2021
Customers unit fell within heater recall range. Replaced heater to resolve the issue. Checked for damages to home. None found. Unit testing good now.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FPS03
Near San Antonio, TX 78261
Douglas H.
Job Details: 12/30/2021
Last trip techline stated to install pressure regulator on the unit. Upon trying to install the regulator and water line found that customer has a 5/16 water line and connection on home side. Need to pick up a 5/16 to 1/4reducer. Pushed through for Monday due to this set back. ; schdld next appmnt for 1/3 MON !
We serviced a
WHIRLPOOL REFRIGERATOR
Model EL7ATRRMS08
Near San Antonio, TX 78232
Douglas H.
Job Details: 12/30/2021
Customer stated unit stopped cooling. Found compressor to be inefficient and small leak in evaporator that caused compressor to become inefficient.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Antonio, TX 78201
Drew
Job Details: 12/30/2021
Upon arrival found a faulty actuator. Replaced actuator. After testing the unit multiple times found a bad door latch. Used latch and actuator from truck stock to resolve the problems. No further issues at this point ; used 1 W11307244 (LATCH), and 1 W10913953 (ACTUATOR) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Corpus Christi, TX 78415
Adam
Job Details: 12/30/2021
Customer states unit will not dispense ice. Inspection of unit shows ice container auger not rotating. Will need to replace ice container auger motor to resolve issue.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS2
Near Premont, TX 78375
Adam
Job Details: 12/30/2021
Customer complaint oven not working. Inspection of unit shows no error codes. There is audible clicking when trying to ignite replace regulator and control board to resolve issues.
We serviced a
AMANA MICROWAVE
Model AMV2307PFS
Near Corpus Christi, TX 78410
John L.
Job Details: 12/30/2021
Inspected unit, find GFI outlet unit was plugged into tripped. Reset GFI and tested microwave. After 30 seconds GFI trip. Ran test on outlet, outlet shows about 30 V still traveling through line. Reset GFI and used outlet tester to trip outlet, first attempt showed GFI working properly has showed no voltage coming through. Second attempt showed issue, possible crossed wiring as outlet tester showing 30 V output. Ran unit want to different outlet altogether, unit ran and heated without any issues. Plug unit back into its own outlet and tested again, as unit was running crackling can be heard near or within outlet area. Customer will need to have wiring looked at has issues with wiring may be affecting microwave performance
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Corpus Christi, TX 78418
John L.
Job Details: 12/30/2021
F5E1 lid switch error, explained issue to customer. Gave customer total cost to have unit repaired. Customer will have to think over whether or not to go through with repairs. Customer will call back if the deciding to have unit repaired.
We serviced a
KITCHEN AID REFRIGERATOR
Model KBFS25EVMS0
Near Corpus Christi, TX 78412
John L.
Job Details: 12/30/2021
Inspected unit, found issue to be with bad filter. Filter not allowing water to flow properly, filter will need to be replaced to resolve this issue.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78254
Jesus C.
Job Details: 12/29/2021
Installed new harness. No issues during testing. Job complete.
We serviced a
LG REFRIGERATOR
Model LSXC22486S/00
Near San Antonio, TX 78257
Douglas H.
Job Details: 12/29/2021
Customer stated unit not cooling as it should. Confirmed that unit is cooling but not efficiently. Checked pressures, running pressure high around 85 psi and low side around -10 in a vacuum. This indicates a small leak in the system. Checked all visible connections for dye. None found. Leak is internal. Nothing can be done for this unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/29/2021
Issue was a damaged drain line. Replaced drain loop, still no operation. Found chewed motor assembly hoses chewed. Customer will have to get exterminator out before we go back with parts. Ordering needed parts.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/29/2021
Issue was a no wash dishwasher. Replaced motor, unit tested good.
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model GI15NDXZS1
Near San Antonio, TX 78261
Zachary
Job Details: 12/29/2021
Checked icemaker, unit is not getting water for it to make ice. Confirming that valve on order is necessary for repair. Found valve OL. Rescheduling pumps as contingency.
We serviced a
MAYTAG WASHER
Model MVW7230HW
Near San Antonio, TX 78245
Jay
Job Details: 12/29/2021
Machine is staying in sensing for 3-5 minutes then forcing a drain then saying cycle complete. Found two codes F7E4, basket rengagement failure, and F6E3, communication failure between ACU-MCU. Cleared and removed impeller. Found and removed nickel. Reinstalled and ran a diagnostic test. Both codes came back as well as F0E3, overload, and F0E5, off balance load despite nothing being in basket. Electrical connections are fine as is water lines. Cleared codes and ran diagnostic again. Codes F0E3 and F6E3 came back again. Ordering control board.
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500EBS07
Near Fredericksburg, TX 78624
Colton B.
Job Details: 12/29/2021
Issue was oven too cold. Found F6E6 error code. Replaced control, unit still about 40 degrees too cold. Will need the UI. Need authorization for part, will call customer when it gets in. ; O-emld tckt , states that autho needed
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near San Antonio, TX 78245
Jay
Job Details: 12/29/2021
Called customer and no answer. Left a voicemail. Arrived at customers house and was informed it was already fixed.
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near San Antonio, TX 78258
Douglas H.
Job Details: 12/29/2021
Customer stated unit not heating. Verified proper voltage to unit. Confirmed unit not heating. Found issue to be faulty heater assembly. Ordering heater assembly to resolve the issue.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near San Antonio, TX 78247
Chris S.
Job Details: 12/29/2021
Restated the dryer is heating up but taking forever to dry. Found it should be vent hose was pinched and not letting good air flow out fix that hose tester unit everything working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Antonio, TX 78258
Douglas H.
Job Details: 12/29/2021
Customer stated console top peeling off. Confirmed that console peeling off and is causing a functional issue of the delay button not being able to be depressed properly. Ordering console to resolve the issue.
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG55US6HS00
Near Schertz, TX 78154
Zachary
Job Details: 12/29/2021
Replaced left rear supply line and main harness. Tested, all igniters working except front left now. Ordering main harness again and some other parts as contingency. Screws since some are starting to strip. Returning as follows.
We serviced a
KITCHEN AID MICROWAVE OVEN
Model KOCE900HSS02
Near San Antonio, TX 78258
Douglas H.
Job Details: 12/29/2021
Customer stated unit not accepting selections on console and couldnt even start microwave portion. Found cause to be faulty console. Replaced console and reprogrammed console to resolve the issue. Upon further testing issue still persists checked errors. Found f6e9 communication errors. Ordering console, acu for oven and acu for microwave and expansion board.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ4
Near Cibolo, TX 78108
Zachary
Job Details: 12/29/2021
Removed OTR MW from cabinet with assistant and replaced magnetron, transformer, diode, capacitor, motor capacitor, and magnetron thermostat. Tested MW now heating properly. Reassembled and used assistant to put back in cabinetry. Tested all functions. OTR MW is now working as designed. No other issues or errors found.
We serviced a
WHIRLPOOL RANGE
Model WFE525S0JS0
Near Converse, TX 78109
Daniel
Job Details: 12/29/2021
Customer reported range not powering at all. Upon arrival checked the breaker box and the oven breaker was off and felt loose. Popped breaker back on and tested unit in bake to 350. Tested multiple times and every time oven hits desired temperature of bake the breaker will pop. Other than that the range is doing its job. Burners are working fine and oven heats up properly. Recommended that a licensed electrician comes out and replaces faulty breaker.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Boerne, TX 78006
Drew
Job Details: 12/29/2021
Found a bad suspension on the unit, used one from truck stock to resolve the issues. No further issues at this point ; used 1 W11130362 (SUSPENSION) from stock
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Universal City, TX 78148
Chris S.
Job Details: 12/29/2021
Customer said cooktop cracked and want it replaced.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near San Antonio, TX 78260
Douglas H.
Job Details: 12/29/2021
Customer stated unit not drying properly. Ran diagnostics testing to check unit, no errors found. Unit functioning properly. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near San Antonio, TX 78261
Douglas H.
Job Details: 12/29/2021
Last tech found faulty ice maker. Confirmed issue to be ice maker. Upon trying to replace ice maker found that new ice maker doesnt match the harness. Unit also needs new harness. Ordering harness to resolve the issue fully. Scheduled for soonest availability.
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near San Antonio, TX 78254
Jesus C.
Job Details: 12/29/2021
Tested unit. Not responding. Found bad UI. Replaced console. No further issues during testing. Job complete.