Near San Antonio, TX 78223
Jesus C.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFE505W0HB2 "Replaced door, handle and and Glass. No further issues. Tested to complete."
Near Rio Medina, TX 78066
Justin
Job Details: 11/04/2020
DRYER MAYTAG MEDB855DC4 "F4E4, F4E3, found terminal block and power cord coming into unit damaged. Will need power cord, and terminal block. ; ordrng 1 279318 (terminal) and 1 PT220L (cord-power) and 1 WP3397659 (block-term)"
Near Olmos Park, TX 78212
Jesus C.
Job Details: 11/04/2020
WASHER MAYTAG MHW8630HC1 Tested unit. Oversuds error code. Found detergent concentration not set correctly. Adjust concentration. No further issues. Tested to complete.
Near San Antonio, TX 78254
Tommy B.
Job Details: 11/04/2020
WASHER WHIRLPOOL WFW92HEFW0 "Customer stated that the issue is the unit is leaking. Ran test cycle and found issue to be a leaky tub. Will need to get authorization for tub. Ordering parts to resolve issue.; rqstng P&A on 1 W10901175 (tub-outer), states that autho needed"
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 Replaced ice box fan. Leveled refrigerator. Unit is now fully operational.
Near San Antonio, TX 78254
Richard G.
Job Details: 11/04/2020
DRYER WHIRLPOOL MEDC465HW0 "Customer complaint is that the dryer makes a loud rumbling noise. Used dryer repair kit, but did not fix the problem. Further inspection found motor to be faulty. Need motor and blower wheel.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel), used 1 4392065 (REPAIR-DRYER) from stock"
Near Bandera, TX 78003
Justin
Job Details: 11/04/2020
WASHER MAYTAG MVWB765FW1 "F3E2, F8E1, F0E4 all stored in unit. Need to replace valve for unit. Ran calibration and diagnostics after replacement. No new faults popped up. Unit good to go."
Near San Antonio, TX 78251
Richard G.
Job Details: 11/04/2020
DRYER MAYTAG MEDB835DC4 Customer states a squirrel got into the vent duct and the dryer has been rumbling and shaking since. Found the blower wheel had been chewed up by the squirrel. Will need blower wheel. Collected service call fee.; ordrng 1 WP697772 (blower wheel)
Near San Antonio, TX 78250
Richard G.
Job Details: 11/04/2020
RANGE WHIRLPOOL WEE750H0HV1 Customer complaint is that the console is frozen and the hourglass will not go away. Unit was unplug for 36 hours and still is frozen. Will need to replace console and control.; ordrng 1 W11113848 (cntrl-elec) and 1 W11335275 (CONSOLE)
Near Comfort, TX 78013
Tommy B.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRF57R18DM00 Swapped out control and there were no results. Swapped out start device in unit powered on. Compressor and all fans are functioning currently. Collected parts and labor cost.
Near San Antonio, TX 78253
Justin
Job Details: 11/04/2020
VENTHOODS UNKNOWN UXT5230BDS1 Spoke with customer issue with Vent hood is cosmetics. Customer said issue was documented with closing documents. She’s going to get with the builder about replacement of the unit because we don’t replace vent hoods.
Near San Antonio, TX 78259
Jim G.
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Both parts are needed. ; schdld next appmnt for 11/4 WED !
Near San Antonio, TX 78256
Tommy B.
Job Details: 11/04/2020
DISHWASHER KITCHENAID KDTM604KPS0 Swapped out water inlet valve to resolve washing issues. Unit functioning normally at this time with no further issues.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Swapped out pump and motor assembly to resolve functioning issues and unit is testing good at this time
Near La Vernia, TX 78121
S. L.
Job Details: 11/04/2020
ICEMAKER (STANDA WHIRLPOOL WUI75X15HZ00 Found no water flowing into reservoir. Removed filter retested water now flowing checked pump fan thermistors these were good evaporator icing over advised customer filter is defective customer on house filtration let customer know that filter is optional if he is confident with home filtration job complete install instruct today.
Near San Antonio, TX 78260
Jim G.
Job Details: 11/04/2020
COOKTOP GAS KITCHENAID KCGD506GSS00 Verified bezels are all damaged. ; ordrng 6 W11240529 (bezel-knob)s
Near Olmos Park, TX 78212
Jesus C.
Job Details: 11/04/2020
DRYER MAYTAG MED8630HC Tested dryer. Found sensors not reading clothing still wet. Fixed sensors. Now reading. No further issues. Tested to complete.
Near Boerne, TX 78006
Douglas H.
Job Details: 11/04/2020
REFRIGERATOR KITCHEN AID KSSC48QKS01 Unit freezer side not cooling properly. Found issue to be a faulty thermistor. Quoted 203.90 for P&L. Customer wants to proceed with repair. Ordering thermistor to resolve the issue. Collected Sc. ; ordrng 1 WP2188820 (THERMISTOR)
Near San Antonio, TX 78256
Douglas H.
Job Details: 11/04/2020
DISHWASHER JENN-AIR JDTSS246GL0 Last trip found console to be faulty due to f2e1 stuck key error. Replaced console to resolve the issue. Unit is testing good now. No further issues at this point.
Near San Antonio, TX 78250
Richard G.
Job Details: 11/04/2020
RANGE WHIRLPOOL WGE745C0FS01 "Replaced infinite switches. Tested to complete. Burners are good to go. Checked oven temperatures. Lower oven is heating properly, but upper oven is heating almost 100 degrees too hot. Will need to replace control and upper bake element.; ordrng 1 W10877730 (cntrl-elec) and 1 WPW10249981 (elmnt-bake)"
Near San Antonio, TX 78250
Douglas H.
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KFIS29PBMS02 Unit not cooling properly. Replaced 3 way valve and compressor to resolve the issue. Unit testing good now. No further issues at this point. SS parts under warranty. Labor still under 90 day warranty.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/04/2020
MW-HOOD COMBO WHIRLPOOL WMH53521HZ2 Swapped out control to resolve microwave heating issues and unit is testing good with no further issues at this time.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW7120HW0 Duplicate ticket
Near San Antonio, TX 78260
Jim G.
Job Details: 11/04/2020
REFRIGERATOR KITCHEN AID KRMF706ESS01 Corrected seal and tightened handle however UI is failed. ; ordrng 1 WPW10769076 (cntrl-elec)
Near San Antonio, TX 78224
Jesus C.
Job Details: 11/04/2020
WASHER ROPER RTW4516FW2 Installed new tub. No further issues. Tested to complete.
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/04/2020
DISHWASHER KITCHEN AID KDTE334GPS "Issue is moisture build up on the door and not cleaning well. Found rinse aid on lowest setting, turned that up to 3. Found filter on bottom to be sitting loosely and food stuck in spray arms. Removed food and seated filter properly. Customer will let us know if issue continues. No error codes at this time."
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/04/2020
DISHWASHER KITCHENAID KDTM604KPS0 "I found that the unit user interface has a broken display (picture included). Tested unit and it filled, washed and drained. Our parts department has already ordered a pump and control. These parts will not be needed. We will need a new console. There is a cosmetic defect.; ordrng 1 W11416458 (CONSOLE )"
Near San Antonio, TX 78260
Jim G.
Job Details: 11/04/2020
OVEN ELECTRIC (D WHIRLPOOL WOS51EC0HS Control at fault. ; ordrng 1 W11261167 (cntrl-elec)
Near San Antonio, TX 78260
Jim G.
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Verified console and control are failing. ; ordrng 1 W11192369 (console)
Near San Antonio, TX 78245
Richard G.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced control board Tested to complete. Unit is good to go.
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW7120HW0 Duplicate ticket
Near San Antonio, TX 78249
Tommy B.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Previous visit found a faulty light module. Swapped out with new part to resolve issue and unit tested good with no further issues at this time.
Near San Antonio, TX 78240
Tommy B.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Last visit down faulty icemaker. This visit swapped out with new icemaker to resolve issues. Unit tested good with no further issues at this time.
Near Helotes, TX 78023
Douglas H.
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Last trip found faulty motor. Replaced motor to resolve the issue. Unit testing good now. No further issues at this point.
Near Boerne, TX 78006
Douglas H.
Job Details: 11/04/2020
DISHWASHER KITCHEN AID KUDE70FXPA3 "Customer stated unit not draining and asked to check seal. Found drain issue to be a piece of glass blocking impeller. Removed glass to resolve that issue. Seal looked good, no creases, pinches or bubbles. Collected Sc and labor."
Near San Antonio, TX 78257
Douglas H.
Job Details: 11/04/2020
BEVERAGE CENTER KITCHEN AID KUBR304EBS02 "Door panel separates from door assembly when door is opened. Per parts breakdown door assembly is a whole piece that isn’t field serviceable individually ordering door assembly to resolve the issue. Customer stated unit pinched her last night when opening the door. Also noticed the gasket has a small tear in it likely from the door issue. Ordering gasket as well. B/o part. Called CXC to report per their request. Spoke with Diane, advised of the situation. She documented and stated repair the unit under warranty as functional issue. ; ordrng 1 W10797384 (GASKET) and 1 W10913036 (DOOR RIGHT HINGE)"
Near Boerne, TX 78006
Douglas H.
Job Details: 11/04/2020
REFRIGERATOR JENN-AIR JFFCC72EFS00 Last trip found broken hinge cover. Replaced hinge cover to resolve the issue. Also found ice maker was turned off. Ran diagnostics testing to check ice maker after turning back on. Passed ice maker test and fill test. No further issues at this point.
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW8040DW4 "Ran diagnostics and received error code F3E2 inlet water temperature fault F0E4 spin ,I tied by water temperature F8E1 long fill. Replaced water valve. Ran calibration. Test cold and hot water valve. Unit is now functioning as designed."
Near Boerne, TX 78006
Douglas H.
Job Details: 11/04/2020
REFRIGERATOR KENMORE 106.6706279 Customer stated unit leaking. Found issue to be clogged drain line. Unclogged drain to resolve the issue. Advised of second appliance rate and labor to do the job. Unit testing good now. No further issues at this point. Collected Sc and labor.
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Replaced refrigerator door due to dents, after replacement no issues unit is working as designed. Job complete"
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Replaced refrigerator door due to dents, after replacement no issues unit is working as designed. Job complete"
Near Castle Hills, TX 78213
Ezequiel V.
Job Details: 11/04/2020
OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HV00 "Replaced console due to unable to set timer and getting stuck frozen after replacement tested unit no issues, oven is working as designed. Job complete."
Near Castroville, TX 78009
Justin
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDF330PAHS "Ran unit through diagnostics, looked for damage or breaks within the unit that would cause a leak. Was not able to recreate issue, unit working as designed. Put unit in a 1 hour wash and will have customer take video if issue occurs again"
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFE710H0AS Customers oven will not get above 250 degrees F. Ran diagnostics and received error code F6E1 over temp cook. I tried to clear the error code and perform a reboot. I was unable to clear the error code which is indicative of a failed control board. I rebooted the unit at the breaker box. The error code persisted. According to the service manual this unit will need a new control board. Our customer paid our service fee. Our customer needs time to decide if she wants to move forward with the repair because it is cost prohibitive and might be better to buy a new range. ; ordrng 1 WPW10340304 (cntrl-elec)
Near Boerne, TX 78006
Douglas H.
Job Details: 11/04/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS02 "Upper oven door glass was shattered. Replaced glass to resolve the issue. Appears to have been caused by door hinge not installed properly. Hinge was trying to slam door even when all the way open. Reinstalled Hong properly to resolve that issue, door opening and closing properly now. No further issues at this point."
Near San Antonio, TX 78227
Richard G.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Replaced control. Power returned to control, but still no water or ice. Found wiring harness is cut in the back of unit, water tubing is also damaged, will need to replace harness and tubing.; ordrng 2 W10823511 (tube-water)s and 1 W11396386 (HARNESS)"
Near San Antonio, TX 78242
Jesus C.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFE505W0JZ0 Tested unit. Not heating. Found wiring to element damaged. Fixed wiring. No further issues. Tested to complete.
Near San Antonio, TX 78259
Shawn W.
Job Details: 11/04/2020
COOKTOP GAS WHIRLPOOL W5CG3625XS00 "I found that the burner electrode sparks continuously when power is applied and the right front burner will not ignite consistently. This unit needs a new spark module and some if not all new electrodes. I’m ordering a wiring harness as a contingency. Our customer was also having a problem with the the left grate wobbling. She would like this replaced. I have ordered the part but understand this will probably need approval from the warranty company.; rqstng P&A on 5 W10256046 (clip)s and 5 W10833887 (surface igniter)s and 1 WPW10110486 (spark module) and 1 WPW10256072 (harns-wire) and 1 WPW10256072 (harns-wire) and 1 WPW10286632 (grate-kit) and 1 WPW10373929 (screw) and 1 WPW10373929 (screw), states that autho needed"
Near Fredericksburg, TX 78624
Colton B.
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Issue is broken dish rack adjusters. Unit needs the kit. Not reordering per sticky note. Told customer we’d call when they come in. Not rescheduling a date. Unit is under warranty. ; saved tckt
Near San Antonio, TX 78233
Jesus C.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFE320M0JS Tested unit. Found wiring to terminal block damaged. Repaired wiring. No further issues. Tested to complete.
Near San Antonio, TX 78253
Justin
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL MDB4949SHZ1 "Found wire nuts for power cord not installed correctly, running unit through diagnostics now. All test passing, if customer calls in again we will need W11225084 and W11395600."
Near San Antonio, TX 78251
Richard G.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Customer complaint is that the refrigerator is not cooling properly. Found evaporator frozen. Will need to replace thermistor. ; ordrng 1 WPW10383615 (thermistor)
Near Alamo Heights, TX 78209
Ezequiel V.
Job Details: 11/04/2020
DRYER WHIRLPOOL WED560LHW1 Checked dryer found bad console ordering ui to resolve issue. ; schdld next appmnt for 11/6 FRI !
Near Boerne, TX 78006
Douglas H.
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KBBR306ESS01 Freezer door slightly ajar causing an air leak leading to frosting. Found cause to be door not installed properly and was tweaked due to screw tightened with door in the wrong spot. Loosened upper left screw for door and door went to proper location. Also remolded seal the fully resolve the issue. Unit checking good now. No further issues at this point.
Near San Antonio, TX 78209
Ezequiel V.
Job Details: 11/04/2020
REFRIGERATOR SAMSUNG RF30KMEDBSRA/AA "Called customer, customer stated they won’t be available today, rescheduling for tomorrow prefers morning appointment.; schdld next appmnt for 11/4 WED 8-10"
Near San Antonio, TX 78228
Ezequiel V.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator found bad bi metal defrost ordering wire harness includes bi metal, also ordering door stop due to door rubbing when closing.; ordrng 1 2258681W (shim) and 1 W10646206 (harns-wire)"
Near Universal City, TX 78148
S. L.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFC310S0ES4 Customer states that she cannot boil water and is unable to fry tested all 4 elements and they are working correctly. Advised customer due to new updated coil elements that they should never use pot or pan to small for burner and to cover items that are being boiled or fried since new burners operate at lower heat than previous design called techline advise them of complaint spoke to Kathy was advised unit operating as designed sr number 7729198356. Install instruct today.
Near Boerne, TX 78015
Douglas H.
Job Details: 11/04/2020
DISHWASHER KITCHEN AID KDFE104DBL4 "Left side rack adjuster broke. Quoted 259.38 for all costs to repair that adjuster. Customer wanted to proceed with repair. Upon repairing unit noticed that the left side positioned clip was missing as well. Customer asked to order that part as well. Replaced adjuster to resolve the issue of the the rack hanging down. Ordering position clip to fully resolve the issue. Collected Sc, P&L plus tax for adjuster issue. Will collect part cost of of position clip upon return. ; ordrng 1 WPW10195840 (RACK POSITION CLIP)"
Near San Antonio, TX 78223
Jesus C.
Job Details: 11/04/2020
WASHER ROPER RTW4516FW Installed new valve. No further issues. Tested to complete.
Near San Antonio, TX 78248
Ezequiel V.
Job Details: 11/04/2020
DRYER WHIRLPOOL WED4815EW1 Checked dryer found push to start switch not engaging ordering switch to resolve issue.; ordrng 1 W10117655 (switch push to start)
Near San Antonio, TX 78264
Jesus C.
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW4816FW1 No water from valves. Found bad valve. Replaced valve. No further issues. Tested to complete.
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/04/2020
RANGE WHIRLPOOL AER6303MFS2 Verified main harness is significantly damaged. Customer specifically requested a return tip week of thanksgiving. ; ordrng 1 W11458879 (MAIN HARNESS)
Near Canyon Lake, TX 78133
Jim G.
Job Details: 11/04/2020
REFRIGERATOR SAMSUNG RF263TEAESG Replaced all parts. Issue resolved.
Near San Antonio, TX 78261
Jim G.
Job Details: 11/04/2020
REFRIGERATOR KITCHEN AID KRFC704FPS03 7728518775 door was missing parts. Parts research is needed for this resolution. ; saved tckt
Near San Antonio, TX 78245
Richard G.
Job Details: 11/04/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint is that the unit made a buzzing noise, then stopped cooling. Found leds to be working and ui to be functioning, but fans and compressor not coming on. Unplugged unit and let it sit for a few minutes. Plugged back in and unit started working. Will need to replace control boards.; rqstng P&A on 1 W11330971 (CONTROL ) and 1 WPW10675033 (cntrl-elec)"
Near Boerne, TX 78015
Colton B.
Job Details: 11/04/2020
MICROWAVE OVEN WHIRLPOOL WMH53521HZ4 "Issue was that light would stay on continuously. Finding issue to be a bad light bulb. Replaced bulb, unit tested good. ; used 1 8206232A (LIGHT BULB) from stock"
Near San Antonio, TX 78258
Shawn W.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL KRFC604FSS00 Found that our customer has excessive water pressure which is causing the water to dispense intermittently. Technical Service Pointer W11394954A High Water Pressure / No Water Dispensed. Parts ordered. Our customer paid our service fee in full. Remaining balance upon completion ; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve)
Near San Antonio, TX 78253
Justin
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Unit not turning on, power coming in is good. Will need display console as well as control. ; ordrng 1 W11402115 (CONSOLE ui)"
Near Boerne, TX 78015
Douglas H.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFG525S0HS0 Customer stated unit intermittently works properly in the oven and tripping breaker. Tested unit. Worked properly for me but also noticed the main control not functioning properly. Ordering main control and dsi board for intermittent lighting and tripping breaker. Quoted 140 for labor to install parts (parts covered per Auth code). Collected Sc. Parts on b/o; ordrng 1 W11162730 (DSI BOARD) and 1 W11317846 (ELECTRONIC CONTROL )
Near San Antonio, TX 78245
Justin
Job Details: 11/04/2020
RANGE WHIRLPOOL WFG320M0BB2 Back left burner head needs to be replaced. Will reschedule other parts for after that replacement. ; ordrng 1 WPW10515454 (burnr-head)
Near San Antonio, TX 78249
Richard G.
Job Details: 11/04/2020
WASHER MAYTAG MVW7230HW0 "Customer complaint is that the unit showed a error code of F0E9 off balance pause. They unplugged unit and plugged it back in and it has worked fine since. Entered diagnostics and found error codes F0E9, F0E5 off balance load. Ran unit through service diagnostics cycle. All steps passed. Recalibrated unit and ensured it was level. Tested to complete. Unit is good to go."
Near San Antonio, TX 78247
S. L.
Job Details: 11/04/2020
DRYER MAYTAG MEDC215EW1 Customer did not want service on this appliance.
Near Boerne, TX 78006
Douglas H.
Job Details: 11/04/2020
RANGE WHIRLPOOL KICU569XBL00 "Unit right front burner not functioning properly. Found issue to be burner itself. Ordering burner to resolve the issue. Part on b/o. Did also advise customer of using proper cookware for induction. Unit is under warranty, receipt in quick pics. ; ordrng 1 WPW10396548 (HOT PLATE BURNER)"
Near San Antonio, TX 78266
Shawn W.
Job Details: 11/04/2020
FREEZER WHIRLPOOL WZF34X20DW01 "Replaced gasket, heat treated seal and asked our customer to leave it closed at least 5 hours to cure. Unit is fully functional."
Near San Antonio, TX 78210
Jesus C.
Job Details: 11/04/2020
DRYER WHIRLPOOL MED5630HW1 Tested unit. Sensing cycles not working. Timed dry is working. Will run 5 minutes then shut off. Moisture sensors are good. Will need to replace control. ; ordrng 1 W11388032
Near Cibolo, TX 78108
S. L.
Job Details: 11/04/2020
WASHER MAYTAG MVWB765FW3 Removed water line found failed inlet valve 2 in SSB rescheduling tomorrow.; ordrng 1 W11165546 (VALVE)
Near Kerrville, TX 78028
Colton B.
Job Details: 11/04/2020
WASHER WHIRLPOOL WET4024HW0 "Issue is no operation on washer. Finding issue to be faulty wiring from wall. Only getting 120v from L1-L2 and 240v from L2-Neutral. Customer will have electrician out to fix wiring issue and will call us if the washer still does not work. Informed customer that it’s possible that the control board got fried, but we won’t know until the electrical issue is corrected."
Near San Antonio, TX 78247
S. L.
Job Details: 11/04/2020
WASHER MAYTAG MVWC415EW2 Found lid lock error code and latch not actuating. Removed top replaced latch assembly ran calibration and ran test cycle all operations normal. balance paid in full.; used 1 W11307244 (LATCH) from stock
Near San Antonio, TX 78254
Justin
Job Details: 11/04/2020
OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS02 "Found unit not plugged in all the way, reset plug and tested to complete."
Near San Antonio, TX 78251
Richard G.
Job Details: 11/04/2020
WASHER AMANA NTW4516FW3 "Customer complaint is that the unit will fill a little bit then stop. The sensing fill and lid locked lights were blinking. Entered diagnostics and found error codes F5E1 lid switch fault, F5E2 lid lock fault, F2E1 stuck key, F5E3 lid unlock fault. Will need latch.; ordrng 1 W11307244 (latch)"
Near Fair Oaks Ranch, TX 78015
Colton B.
Job Details: 11/04/2020
MICROWAVE OVEN KITCHEN AID KEMS308SSS05 Issue is little heat and no turn table operation. Control is not sending voltage to the blower or turn table. Ordering a new control to resolve issue. Als ordering lamp and socket in case the control does not fix light issue. Send without light stuff if they are on BO. ; ordrng 1 W10536501 (socket-lmp) and 1 W10886919 (lmp-basles) and 1 WPW10350780 (cntrl-elec)
Near San Antonio, TX 78255
Douglas H.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL GS5SHAXNT00 Customer stated unit leaking from dispenser. Found issue to be pin holding ice door in place slipped out of place causing issue. Reset pin and secured to the best of my ability to resolve issues. No further issues at this point. Under 90 day warranty.
Near San Antonio, TX 78228
Richard G.
Job Details: 11/04/2020
WASHER MAYTAG MHW5630HW0 Customer complaint is that the holes in the tub are snagging the clothes. Verified issue. Will need to replace tub. Need helper on return visit.; ordrng 1 W11287253 (TUB)
Near , TX 78028
Colton B.
Job Details: 11/04/2020
RANGE WHIRLPOOL WGE745C0FS01 Issue was RF burner not regulating temperature. Replaced burner and infinite switch. Unit tested good.
Near Boerne, TX 78006
Douglas H.
Job Details: 11/04/2020
DISHWASHER KITCHENAID KDTM354ESS3 "Unit fills back up over time, CUST stated seems to happen more when sink is being used a lot. Found cause to be check valve in drain hose not closing back to proper position. Ordering drain hose to resolve the issue. Part is b/o; ordrng 1 W11084165 (DRAIN HOSE)"
Near San Antonio, TX 78247
Shawn W.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRX986SIHV00 I replaced the upper right light tree module as well as the freezer light. This one needed to be spliced with the Whirlpool wire connector. The other light module can be returned to vendor. The remaining balance for labor collected today. Our customer is paid in full. Whirlpool is covering the parts. WSX94SWFP1 10/15/20 14:54 KF: Whirlpool called in to inform us that they will cover the cost of the Parts NOT Labor. Cust is aware of this. Policy Adjustment WSX94SWFP1. Unit and lights are now fully operational.
Near San Antonio, TX 78217
S. L.
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW5105HW0 "Found F0E9 and F0E5 error,codes checked level of unit checked suspension checked valves pump shifter and agitator and spin functions found no issues here educated customer on loading techniques and soap usage and also to use Affresh install instruct today unit operating as designed."
Near San Antonio, TX 78261
Shawn W.
Job Details: 11/04/2020
OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Our customers oven is working and not working intermittently will shut down and display an error code. I ran diagnostics and received F6E4 UI to Control state status and F8E0 Upper Cool Fan Speed. I reset the unit by unplugging and the error codes did not return. Ran component activation on all loads and they all were functioning as designed. Preheated each oven to 250 and 275 degrees F respectively. This unit will need a new control and possibly a new console and or blower. Parts ordered. ; ordrng 1 W11233570 (harns-wire) and 1 W11248652 (blower) and 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec) and 1 W11297709 (console)
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/04/2020
WASHER WHIRLPOOL WTW4855HW1 Complaint is unit did not finish cycle. Tested washer. Off balance error codes. Good suspension. No issues during testing. Unit is working properly. Performed customer instruct on proper use and care procedures. Job complete.
Near San Antonio, TX 78264
Jesus C.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Tested unit. Not cooling. Compressor not running. 120 to start relay. Tried new relays. Compressor will not turn on. Will need new compressor. ; ordrng 1 W11209866 (compressor)
Near San Antonio, TX 78255
Douglas H.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Last tech found restriction in unit. Confirmed diagnosis. Installed the dryer last tech left for me. Pulled vacuum, held vacuum. Recharged unit. No further issues at this point. Advised customer of 24 hour wait period."
Near San Antonio, TX 78245
Justin
Job Details: 11/04/2020
DISHWASHER AMANA ADB1400AGB1 Found wire nut underneath dishwasher not connected correctly. Fixed issue and tested to complete.
Near San Antonio, TX 78252
Jesus C.
Job Details: 11/04/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Unit not cooling. No frost on evap. Compressor is running. Will need sealed system tech to complete repairs. ; schdld next appmnt for 11/6 FRI !
Near San Antonio, TX 78230
Ezequiel V.
Job Details: 11/04/2020
DISHWASHER WHIRLPOOL WDT710PAHW1 "Checked dishwasher found no error codes, no issues starting up ran diagnostics no error codes found during testing or operation unit is working as designed. Job complete. Collected service call fee."
Near Spring Branch, TX 78070
Jim G.
Job Details: 11/04/2020
WASHER WHIRLPOOL MVWB835DW4 Gearcase was needed however slider and rotor are also damaged. ; ordrng 1 W10734521 (slider) and 1 W10915701 (rotor)
Near San Antonio, TX 78217
Jim G.
Job Details: 11/04/2020
RANGE WHIRLPOOL WFC150M0EW3 Replaced wire harness. Issue resolved.
Near San Antonio, TX 78250
Richard G.
Job Details: 11/04/2020
RANGE WHIRLPOOL WEC310S0FB3 Replaced control. Tested to complete. Unit is good to go.
Near Kerrville, TX 78028
Colton B.
Job Details: 11/04/2020
RANGE WHIRLPOOL WEE510SAGW Issue is that oven temps are not good. Heated oven and compared temperature sensor readings to didgital thermometer. Readings were off. Replacing oven sensor to resolve issue. Returning tomorrow. ; ordrng 1 W10833885 (sensor)
Near Center Point, TX 78010
Colton B.
Job Details: 11/04/2020
DRYER SAMSUNG DV40J3OOOEW/A2 "Issue is intermittent drying issues. Unit heats, spins and vents well. Finding issue to be a faulty control. Ordering and returning. ; ordrng 1 DC92-01025D (CONTROL )"
Near San Antonio, TX 78250
Colton B.
Job Details: 11/04/2020
RANGE SAMSUNG NE59J7630SS Installed new LED lens.