Zachary

Zachary

ApplianceCare Rated 4.6 out of 5 stars based on 47 customer reviews

We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH53521HZ4
Near Cibolo, TX 78108
Zachary
Job Details: 10/25/2021
Checked OTR MW, found it was indeed not heating and making abnormal sound. Checked outlet. Correct wiring and voltage. Tech 28 and I removed MW from cabinetry. Replaced magnetron and support part. Tested and MW now working. Reassembled and reinstalled back into cabinet. Tested again. OTR MW is now working as designed.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near San Antonio, TX 78263
Zachary
Job Details: 10/25/2021
Replaced timer with no change. Gained access to drive motor. Everything appeared normal. Replaced drive motor and tested. Dryer is now working. Reassembled and tested all other functions and they were working properly. No other issues or errors found. Dryer is now working as designed.
We serviced a
JENN-AIR COOKTOP ELECTRIC
Model JEC8536ADB
Near San Antonio, TX 78239
Zachary
Job Details: 10/25/2021
Customer reported cooktop not heating correctly. After inspection found L1 with 120v but L2 with OL. Attempted to trip breaker fuses with no change. Recommended to get license electrician to inspect further. Customer reported foundation work that potentially couldve been the cause of issue since electrical runs through near where foundation work was performed.
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS2
Near Universal City, TX 78148
Zachary
Job Details: 10/25/2021
Returned to customers house to replace glass cooktop. Tested all functions found no error codes, the range is working as designed.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Schertz, TX 78108
Zachary
Job Details: 10/25/2021
Customer reported not enough water filling the washing machine while in use. Checked for errors in diagnostics mode and ran it though the diagnostics cycle with everything functioning as designed. Informed customer that water level is normal. Customer also informed us that shes putting soap to the #4 line. Advised her that soap should be to the #1 level in order to produce a good wash. Informed her on proper loading procedure as well. Customer is use to the old design washers. Washer is working and functioning as designed
Christine
Cibolo, Texas
10/27/2021
Both employees worked quickly and professionally to repair a brand new hood vent in our new home. Appreciate his persistence and professionalism!
Overall Experience
San Antonio, Texas
10/26/2021
Overall Experience
stacey
Converse, Texas
10/26/2021
showed up on time, did great job. Thank you
Overall Experience
MQuiroz
Selma, Texas
10/20/2021
The technician was very professional and thorough when troubleshooting the service issue. Unfortunately the diagnosis didn't fix the problem. After researching we replaces the water filter which ultimately fixed the problem.
Overall Experience
joesmith10
San Antonio, Texas
10/15/2021
Zachary knew his work and preformed it well. he is friendly and explained the problem and the fix
Overall Experience