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Local Reviews
for Vinton, VA
Powered by Fluid LOCALSatisfied
Sean - Vinton, VA
Polite and professional
Response from ApplianceCare:
Thank you!
Great Customer Service
Mark - Vinton, VA
They looked at my under warranty refrigerator, determined the needed parts and repaired in a timely manner. I would reuse them again
Response from ApplianceCare:
Thank you for the review!
Friendly people, slow on parts
Jacob - Vinton, VA
Glad everything was fixed and covered under warranty. The service people were very friendly and helpful and the process was easy. Somewhat disappointed it took so long to get the part in and repair especially since this is a known issue for your products... I did not enjoy purchasing disposable products and having to wash my dishes for a month.
Response from ApplianceCare:
thank you for your review, I understand the frustration. As soon as our technicians diagnose the issue and we know what is needed we go through the proper channels to get parts.
Issue not handle
Sylvia - Vinton, VA
No one called back still have problem .
Good service
Linda - Vinton, VA
Service tech answered my questions and was very professional.
Response from ApplianceCare:
Thank you for writing a review!
Great
Deborah - Vinton, VA
Response from ApplianceCare:
Thank you!
Great Service!!!
Billy - Vinton, VA
Uriah did a great job!! He was very polite & left everything very clean.
Response from ApplianceCare:
Thank you for writing a review! Uriah is a vital part of our team.
Great Service
Eric - Vinton, VA
Response from ApplianceCare:
Thank you for writing a review!
Great Service
Will - Vinton, VA
Your Service Technician was very professional and was able to service the product and get it back in working condition quickly.
Response from ApplianceCare:
Thank you for this review. We appreciate it.
Uriah B.
DISHWASHER MAYTAG MDB8989SHZ0 replaced both hinges. ran diagnostic cycle. all checked ok. cx to observe. if problem persists. door springs should be replaced.
Uriah B.
RANGE WHIRLPOOL WFE770H0FZ2 Replaced front right switch. All checks ok.
Uriah B.
DRYER MAYTAG MED7230HW0 "F3e2 present. Cleared code. Ran testing of moisture sensor and sensor passed. Checked outlet thermistor per tech sheet and thermistor passed, read between 60-70 degrees after short cycle run. Read over 100 after it ran for awhile. Nothing indicating short in any wiring. Per tech sheet, if problem persists, change ACU. Reset of the unit did bring back the sound at the control. Cx pointed out before servicing that it did not chime. Cx to use and will call back if either issue comes back. Control: W11441687."
Uriah B.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Led in freezer bad. Replaced freezer module. All checks ok.
Uriah B.
ELEC SLIDE-IN WHIRLPOOL GY399LXUS03 Found right front burner stuck showing burner on.; ordrd 1 WPW10441696 (Right front switch)
Uriah B.
RANGE WHIRLPOOL WFE770H0FZ2 Front right burner is only always adjusted to high. Needs switch. ; ordrng 1 W10857622 (Front right switch)
Uriah B.
KITCHEN WHIRLPOOL WDT730PAHZ0 Pump and motor not running. Needs pump and motor assembly. ; ordrng 1 W11085683 (Pump assembly)
Uriah B.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Replaced icemaker. Went immediately into harvest and filled. Cx to observe.
Uriah B.
REFRIGERATOR WHIRLPOOL WRX986SIHV Pre ID LED module; ordrng 1 W10695459 (Led module)
Chris S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 I installed the UI and control. I then was made aware that there was an issue with the defrost drain. I checked and found the drain tube to be collapsed with no water able to pass through. I called tech line and they deemed the unit as non repairable.
Uriah B.
FREEZER WHIRLPOOL WRS588FIHZ00 Replaced diffuser. Ran check. All checks ok.
Uriah B.
MICROWAVE WHIRLPOOL WMH31017HS0 Microwave is running. Showing wattage when running at 580. Amperage 7.2 or so. W11256462. Diode. W10754299. Magnetron. Cx to look for new. Will call office if she wants to move forward with work.
Uriah B.
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Icemaker is overfilling intermittently. ; ordrng 1 W11294907 (IM) and 1 W10865869 (Ui) and 1 W10854027 (Control) and 1 WPW10347093 (Bin)
Uriah B.
RANGE WHIRLPOOL WFE320M0ES2 Replaced wire harness. All checks ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Defrosted and replaced both control and defrost thermistor. Cx to observe.
Uriah B.
DISHWASHER WHIRLPOOL MDB9979SKZ0 Replaced drain pump. Checked operation. All checks ok.
Chris S.
WASHER WHIRLPOOL WTW6120HW0 I installed the UI and checked operation. All operations check ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Replaced inlet valve. Checks ok.
Uriah B.
WASHER MAYTAG MVWX655DW1 Replaced cold valve. Checked operation in test cycle. All checks ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Replaced icemaker and ran harvest cycle. All checks ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Water valve leaking by slowly and froze up the fill tube. Needs valve. ; ordrng 1 WPW10179146 (Valve)
Uriah B.
WASHER WHIRLPOOL WTW4816FW1 replaced the control board. ran auto test. all checks ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Found wiring harnesses not connecting well. Intermittent power to the UI board. Needs freezer door. ; ordrng 1 LW11255360 (Left door)
Uriah B.
WASHER WHIRLPOOL WTW4816FW2 "Replaced basket and drive and scanner nut. If callback, order gearcase. ; used 1 Wp21366 (Nut), and 1 Wp389140 (Block) from stock"
Uriah B.
M/W OTR WHIRLPOOL WMH32519HZ4 Found light not turning off. Replaced control board. ; pckd up 1 W11342846 (Control board)
Uriah B.
WASHER MAYTAG MVWB835DW4 "Checked hoses, checked tub, checked bleach dispenser, checked everything I could think including water supply hoses. secured drain.; used 1 wp8567668 (tie) from stock"
Uriah B.
WASHER WHIRLPOOL WTW4816FW2 Basket and drive block are rubbing against each other. Needs both and the scanner nut. ; ordrng 1 W10554251 (spin basket) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block)
Chris S.
DRYER ROPER RED4516FW0 I installed the bulkhead and drum. All operations check ok.
Uriah B.
WASHER MAYTAG MVWB855DC3 F5e2F5e3F0e3Found dent in cabinet. The lid is not locking properly because of a deformity in the top. ; ordrng 1 W10677266 (cabinet) and 1 W10817363 (top)
Uriah B.
DRYER ROPER RED4516FW0 Rear drum gasket is bad and the drum has worn through the rear bulkhead because of it. ; ordrng 1 W10899578 (drum) and 1 W11178667 (bulkhead)
Uriah B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 0.56 amp while compressor running. Frost found on suction tube by filter drier. Temp in fridge reading around 44 degrees. Temp in freezer just about 32 degrees. Either blockage or leak in sealed system present. Compressor sounds and seems to be working ok. Ordering evaporator and dye drier. WPW10507886. Compressor. If needed Tribles Roanoke showing some in stock. ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer)
Uriah B.
LAUNDRY MAYTAG MVWB765FW3 Unable to reproduce noise wheel in home. Cx to try to record woh phone and call back if problem persists. Adjusted right front leg to try to level unit better. ; used 1 WP8567668 (TIE) from stock
Uriah B.
WASHER ROPER RTW4516FW1 Inlet valve not letting water in. Solenoid bad. Replaced inlet valve with stock. Ran calibration. Ran test cycle. All checks ok. Cx would like print receipt mailed.; used 1 W11210459 (VALVE.) from stock
Uriah B.
RANGE MAYTAG MER6600FZ2 Oven door right hinge broken. Needs both hinges.; ordrng 1 W10347464 (hinge-door)
Chris S.
REFRIGERATOR KITCHENAID WRV986FDEM The icemaker water line wasn’t fully inserted into the valve. I installed it again and checked operation. All operations check ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Could not reproduce noise in home. Fan running fine. All operations checks ok. Cx to observe.
Chris S.
WASHER WHIRLPOOL WTW4816FW1 There was some clothing underneath the belt shield causing the plastic to get hot. I removed the clothing and calibrated unit. I also secured the drain hose with wire tie. All operations check ok. ; used 1 WP8567668 (WIRE TIE ) from stock
Chris S.
DRYER ROPER RED4516FW0 I checked for a heat and found the dryer to be heating as expected. I checked wire harness connections and secured the wire harness with a wire tie. All operations check ok. ; used 1 WP8567668 (WIRE TIE) from stock
Chris S.
REFRIGERATOR KITCHENAID WRV986FDEM The icemaker fill tube is frozen. We will order and replace the icemaker fill tube heater.; ordrng 1 W10701614 (tube-water)
Uriah B.
WASHER WHIRLPOOL WTW4816FW2 Valve not letting cold through. Replaced valve. All checks ok. ; used 1 W11210459 (VALVE) from stock
Uriah B.
REFRIGERATOR KITCHENAID KSRA22CNSS01 Parts replaced. Parts under parts warranty.
Uriah B.
REFRIGERATOR KITCHENAID KSRA22CNSS01 Sr7727021119 W10757851. Optics. Parts warrantyDiagnostic; ordrng 1 W10757851 (optic bd set ref)
Uriah B.
FREEZER WHIRLPOOL GZ25FSRXYY2 "Replaced duckbill with p trap drain, w10619951. Use code S38253 for part warranty. ; used 1 W10619951 (TUBE-DRAIN) from stock"
Uriah B.
DRYER MAYTAG MEDX655DW1 "Replaced rollers, belt and pulley with repair kit as the rollers were not rolling properly. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
Uriah B.
LAUNDRY MAYTAG MVWB865GW0 F3e2F0e4F0e3F8e1Found that the valve would not fill properly on both hot and cold. Replaced inlet valve. Ran auto test cycle. Ran calibration cycle. All checks ok. ; used 1 W11165546 (VALVE.) from stock