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Local Reviews
for Victoria, TX

ApplianceCare Rated 4.8 out of 5 stars based on 58 customer reviews

Map of Victoria, TX

Great service! Helped out a lot!




Review of ApplianceCare

Michael was very helpful in looking into our dryer issue. After he realized it was not the dryer, advised me to check the electrical side of of things. 10/10 would recommend


Response from ApplianceCare:

Thank you for the review!


Map of Victoria, TX

Excellent service




Review of ApplianceCare

Michael was very courteous and professional.


Response from ApplianceCare:

Thank you!


Map of Victoria, TX

Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you


Map of Victoria, TX

Brian




Review of ApplianceCare

Good job


Response from ApplianceCare:

Thanks


Map of Victoria, TX

excellent service




Review of ApplianceCare

Tech was very professional n knowledgeable answered all of my concerns


Response from ApplianceCare:

Thank you for the review!


Map of Victoria, TX

Quick Fix




Review of ApplianceCare

Professional


Response from ApplianceCare:

Thank you!


Map of Victoria, TX

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Victoria, TX

Efficient




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Victoria, TX

Great professional service




Review of ApplianceCare

Was on time!! Friendly, and solved the problem. Excellent!


Response from ApplianceCare:

Thank you for your review.


Map of Victoria, TX

Great Service




Review of ApplianceCare

The technician called ahead and arrived on time. He came prepared with what us would need to make the repairs to our oven. My overall experience was a great one fast, prompt, and very courteous customer service!! Keep up the good work.


Response from ApplianceCare:

Thank you for the review, we love hearing from happy customers!


Great




Review of ApplianceCare

John was excellent, He did a great job fixing the fridge. He was social and didn’t mind me asking questions on how the system worked. Even though he was behind in his schedule due to having to drive from corpus to Victoria he still took the time to complete the job thoroughly. He also didn’t mind taking the time to explain things to me. I noticed on the tracker he had 8-9 stops that day, which doesn’t account for drive time in his schedule. Having worked in delivery for years I have had to work many late nights due to sales over booking and not accounting for drive time on routes. Dependable and courteous workers are hard to come by, take care of them by not spreading them too thin and overbooking by not accounting for drive time. Take care of your employees and they will always take care of the company.


Response from ApplianceCare:

Thank you for the review, always happy to hear satisfied customers.


Great service




Review of ApplianceCare

Technician was great and knowledgeable. Technician deserves a raise


Response from ApplianceCare:

Thank you


Oven Up and Running in Minutes!




Review of ApplianceCare

Michael diagnosed the issue on our oven and had the part needed on hand to make the repair! Less than an hour later, it was back up and running.! Can't beat that! Thanks!


Really good service and a great serviceman




Review of ApplianceCare

Our repair was done quickly and we really appreciate that.


Great Service!!




Review of ApplianceCare

After three other service calls Michael was the only person to actually check the refrigerator figure out the issue and get it fixed. He was a great


Fridge repair




Review of ApplianceCare

Fast amd speedy service


Great




Review of ApplianceCare

He was very good at what he does and know his job with good outlook


Great Service!




Review of ApplianceCare

Was very well informed, electronically and by phone, throughout the entire process. Michael R. arrived within the time frame given and called before. He knew the issue and fixed it right away.


great job




Review of ApplianceCare

Great job!


Quick fix




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Lisa




Review of ApplianceCare

Great service and fast Very friendly


Great Service




Review of ApplianceCare

Michael seems to know his stuff. I promise everything that is in the troubleshooting book we tried ..... Michael just has that magical touch Thanks Michael much appriciated


Response from ApplianceCare:

Thank you for writing a review!


Washer service review




Review of ApplianceCare

Fast, friendly; excellent customer service.


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

Tech new exactly what was wrong with my fridge, fixed it and then made other adjustments the installer failed to do. Highly recommend this company. Very enjoyable experience.


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your feedback!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Excellent Service!




Review of ApplianceCare

Michael was at my house when he said he would be....he actually arrived before I did. He quickly resolved the issue I was having with my stove and confirmed the repair was complete before he left. I will use Appliance Care in the future if needed.


Response from ApplianceCare:

Thank you for giving us your feedback!


owner




Review of ApplianceCare

Great Job


Response from ApplianceCare:

Thank you for giving us your feedback!


Awesome service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


EXCELLENT SERVICE




Review of ApplianceCare

GREAT ATTENTION TO DETAIL, AND CHECKING EQUIPMENT FOR PROPER FUNCTION AFTER INSTALLATION. ARRIVAL ON TIME,WORK COMPLETED IN A TIMELY MANNER.


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

Polite and explains what is wrong & how he is repairing.


Response from ApplianceCare:

Thank you for giving us your feedback!


Lajuana




Review of ApplianceCare

Great service.


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Good service.




Review of ApplianceCare

Good prompt service.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out to us and let us know.


Quick and timely




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW1 "The appliance won’t turn on per customer. The fuse and switch are good. Not getting correct voltage at the outlet, reset the breaker, still not getting correct voltage, tested at the appliance, not getting 110VAC on L1. Advised the customer he would need to get a qualified person to fix the issue."

Near Providence Ct, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Called and spoke with the customer, he said the ice maker had made a full bin of ice and was going to see if it continues to make ice, no need to come by"

Near Auburn Hill, Victoria, TX 77904
Michael R.

Michael R.

RANGE AMANA AER6603SFB2 "Installed the new harness, tested the appliance, the appliance is working normal"

Near Chris Thompson Rd, Victoria, TX 77905
Michael R.

Michael R.

RANGE AMANA AER6603SFB2 "This job is one I completed on Friday 11/13/2020. I called and spoke with the customer to make sure everything was okay, they said everything was good, the appliance is working normal, duplicate order."

Near Chris Thompson Rd, Victoria, TX 77905
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7040DW0 "Not completing the cycle, just keeps filling and the time fluctuates, says it happens on the bulky cycle. F5E0, F7E0, error codes, calibrated and performed a diagnostics test, completed with no issues or error codes, tested the display, there is no stuck keys. I started a bulky wash cycle, the appliance is filling and the time is counting down normal, couldn’t duplicate the issue. The appliance is working normal at this time"

Near Nursery Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "After talking with the customer she said she thought she had Lowe’s extended warranty until 2022, it was dispatched under their name, advised her she would need to call them back and have it dispatched through the warranty or they would be responsible for the fees, she will call her warranty"

Near Zephyr Dr, Victoria, TX 77904
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "Installed part ordered, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is draining and working normal."

Near Kolodzey Rd, Victoria, TX 77905
Michael R.

Michael R.

RANGE WHIRLPOOL WGE755C0BS01 "The hot surface light is staying on per customer on the left side. Gave the the customer the price for all the fees including parts and labor, the customer didn’t want to go through with it"

Near E Virginia Ave, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "No power to the appliance per customer, unplugged the appliance and removed the console, plugged appliance back in and the control isn’t powering on, checked voltage at outlet 125 VAC but has an open ground, advised customer to get that corrected and ordered the control, rescheduled the console just in case; rqstng P&A on 1 W11162440 (cntrl-elec)"

Near Dahlia Ln, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Not making ice per customer. Activated the ice maker, it’s rotating and calling for, no water coming in, water is dispensing, ordered the inlet valve and rescheduled the customer.; ordrng 1 W11043013 (valve)"

Near E Mimosa Ave, Victoria, TX 77901
Michael R.

Michael R.

WASHER ROPER RTW4516FW2 "Vibrating on spin cycle per customer. There were no error codes, tested spin cycle on manual test, spinning normal, calibrated and performed a diagnostics test, completed with no issues or error codes. Possible unbalanced load caused the issue, appliance is working normal"

Near Stone Gate Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Ice turning into big chunks per customer, The ice bin was stuck, unable to pull out, had to break ice loose from underneath to pull it out, cleaned up ice, installed new ice maker, it’s harvesting and calling for water, ice maker is working normal"

Near Ridge Dr, Victoria, TX 77904
Michael R.

Michael R.

DISHWASHER KITCHENAID KDFE104HPS0 "The wash won’t start per customer, F4E3, F7E1, ran diagnostics, the appliance is heating, washing and working normal."

Near Ridge View, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Called and spoke with customer, he said that today wasn’t a good time, they will call back and reschedule.; O-emld tckt"

Near Bexar Ave, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "The appliance is starting and working normal, said the appliance is shaking really bad. Tested the spin cycle, when it got up to high speed the appliance started shaking real bad, ordered the suspension ; ordrng 1 W11033491 (suspension)"

Near Ivanhoe Dr, Victoria, TX 77901
John L.

John L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Inspected unit, unit has depleted its refrigerant. Vacuumed lines, left vacuum to sit for 20 mins. No change in vacuum. Filled unit with nitrogen at 150 psi. Checked around unit for any signs of leak also used UV light to search. Nothing found, about 30 mins passed. Slight drop in pressure, unable to locate leak. Called Techline and spoke with Robert Explained what steps were taken and what was found. Techline recommending to replace 3 way valve as pressures reading to high, my be blockage.#7728976127; rqstng P&A on 1 978025 (valve) and 1 W10286069 (drier-uv) and 1 W10634642 (valve)"

Near Cavalry Rd, Victoria, TX 77905
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Getting frost on the right side per customer. Found the right top corner of the freezer door gasket wasn’t making a proper seal, defrosted the ice/frost with steamer. Used heat gun to to expand the gasket, making proper seal, no air leaks, appliance is working normal."

Near Colony Creek Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Not sealing per customer, door not getting suction, door not staying closed. There is no air leaks, possible it didn’t close right at some point, gasket is in good condition, door is opening and closing properly, has good suction at this time, used heat gun to expand and soften the gasket, advised customer not to open it for a couple of hours to allow it to mold to the cabinet, appliance is working normal"

Near Clydesdale Ln, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR KITCHENAID KRMF606ESS01 "Installed both brackets, the drawer and brackets are working normal"

Near La Luz Dr, Victoria, TX 77905
Michael R.

Michael R.

DRYER WHIRLPOOL MEDB755DW2 "Appliance powers on but won’t start. Removed back panel and checked the thermal fuse, bad fuse, replaced with a new one that was in my bin for job 21195, which I don’t have on my schedule part WP3392519. Plugged appliance back in and powered it on, the appliance is starting and working properly; used 1 WP3392519 (FUSE) from stock"

Near Calle Ricardo, Victoria, TX 77904
Michael R.

Michael R.

WASHER ROPER RTW4516FW2 "Making loud noise per customer. Tested the spin cycle , the gearcase is bad, ordered parts to resolve issue ; ordrng 1 W10721967 (drive pulley) and 1 W11255272 (gearcase)"

Near Morgan Dr, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "Installed new suspension, didn’t solve the issue. Took the fabric softener cap off and found the agitator was clogged up with fabric softener and full of water not allowing the water to drain properly causing the appliance to spin violently. Removed the agitator and cleaned out the cap and agitator and put back in place, calibrated and performed a diagnostics test, completed with no issues or error codes, tested spin cycle on manual test, still spinning violently when it gets up to speed. Ordered parts to resolve issue ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W11035751 (gearcase)"

Near Ivanhoe Dr, Victoria, TX 77901
John L.

John L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Inspected unit, could not locate any signs of leak on evaporators or rear of unit. Install compressor in new die dryer vacuumed unit, unit held vacuum. Charged unit to proper levels, unit is holding charge. Issue resolved."

Near Cavalry Rd, Victoria, TX 77905
Michael R.

Michael R.

WASHER MAYTAG MVWB855DC3 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues, no stuck keys, the appliance is working normal"

Near FM 236, Victoria, TX 77905
Michael R.

Michael R.

DRYER MAYTAG MEDX655DW1 "Installed the door seal, the customer got an electrician like I had advised the 1st trip, the electrician said it was at the outlet, motor is good, the appliance is working normal"

Near Waida Rd, Victoria, TX 77905
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW "I ran the appliance again. The appliance was making a squeaking noise that didn’t seem to come from the rollers/idler. I remove the back panel and moved the appliance around, found the cover to the heat element was making the noise, tightened the screws, the appliance is no longer making the squeaking noise, appliance is heating and working normal"

Near Linwood Dr, Victoria, TX 77901
Michael R.

Michael R.

RANGE AMANA ACR4303MFB3 "Installed parts ordered, the oven and appliance are working normal"

Near E Rosebud Ave, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Not cooling per customer. Temperature in the RC is 53 degrees and 37 degrees, the evaporator was starting g to freeze up. Took the back panel off and found the thermistor was in the wrong location, fan is worth normal, defrosted and and put thermistor in correct location. The appliance is cooling and working properly"

Near Monterrey Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed new freezer bin, the bin is opening and closing properly"

Near Plantation Rd, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed parts ordered, the appliance and ice maker in the freezer are working normal."

Near FM447, Victoria, TX 77905
Michael R.

Michael R.

OVEN WHIRLPOOL WOSA2EC0HZ01 "Installed new console, the display and appliance is working normal"

Near Springwood Rd, Victoria, TX 77905
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW4 "Not powering on per customer. F6E2, F2E1 error codes, cleared error codes, key encoder test failed, I was unable to calibrate or run diagnostics, ordered console to resolve issue ; rqstng P&A on 1 W11112656 (console)"

Near Longview Dr, Victoria, TX 77904
Michael R.

Michael R.

DISHWASHER KITCHEN AID KDPM604KBS0 "The appliance shuts down sometimes when the door is closed. Could not duplicate the issue, attempted a diagnostics test, no error codes, but it wouldn’t start, tried it several times, wouldn’t start, I had the customer start a wash cycle since it had dishes in it. The appliance started the wash cycle, being that I wasn’t able to get a diagnostics started I ordered the control and console; ordrng 1 W11410062 (CONTROL) and 1 W11416459 (CONSOLE)"

Near Pecos Dr, Victoria, TX 77904
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Leaking on the right side of the door. No signs of leaks underneath, removed the door panel, no signs of leaks from the dispenser, insulation is dry on both kick plate and door panel. Ran a diagnostics cycle, at the end of the cycle the appliance started leaking on the right side, found it leaking at the float, it was sitting at an angle, popped the float off removed the nut, the gasket isn’t damaged, put it back in place and made sure it was tight, ran another diagnostics cycle, stated leaking again at the end of the cycle. Called and spoke with LEON SR 7728880052 at whirlpool tech line, I told what I have up to this point, he asked if there was a lot of suds, yes, he said that would be the issue. Said to fill the tub with cold water and let it drain so it cleans out the tub/lines, may have to do it more than once"

Near Plantation Rd, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ "Led lights aren’t working in the appliance. The module in the FC was out, Installed new module in the FC, the lights and appliance are working normal"

Near Zephyr Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "The customer isn’t happy with appliance, temperatures are normal at this time, the control was not ordered per tech line request if still having issues, ordered control and rescheduled for next Friday per customer ; rqstng P&A on 1 W11353813 (CONTROL BOX)"

Near Bexar Ave, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW1 "Doesn’t agitate per customer. F7E2,F0E3, error codes, cleared error codes. Tested the motor on manual test, works on all 3 speeds, motor is good. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is agitating and working normal."

Near Dewberry Ln, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MHW5630HC0 "Installed part ordered, filled the tub with water, no leaks, the appliance is draining and working normal"

Near Andrew Dr, Victoria, TX 77904
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW1 "The dryer is making a loud banking noise per customer. Ran the appliance, making loud noise, removed the front panel and found an eye ball from a stuffed animal, removed it, cleaned out lint from appliance and vent hose. put panel back in place, tested appliance, no longer making the noise and working normal. This is a 2 story 4 plex , the vent pipe going into the wall had a thick lining of lint, advised the customer to have maintenance clean out the vent pipe due to fire hazard and drying issues, needs to confirm good airflow to outside vent."

Near Deerwood Dr, Victoria, TX 77904
Michael R.

Michael R.

DRYER MAYTAG MEDX655DW1 "Installed new timer, ran the appliance, the timer is rotating, shutting off and working normal."

Near Odem St, Victoria, TX 77901
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Not making ice per customer. Water dispenser is working, tested harvesting, working normal, tested water fill test several times , it wouldn’t call for water, turned the switch on and off several times and retried water fill test, the ice maker called for water, order new switch assembly.; ordrng 1 W11212344 (cover-frnt)"

Near Londonderry Dr, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW1 "Not completing wash cycle per cust. F7E2, F0E3, F7E0 error codes, motor is good, voltage is good at outlet and coming into control. Calibrated and performed a diagnostics test, completed with no issues or error codes, ordered control; ordrng 1 W11401710 (CONTROL)"

Near Dewberry Ln, Victoria, TX 77904
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "Won’t start washing per customer, F5E1, F2E1, F5E3, cleared error codes, tested the lid lock, won’t lock, latch not engaging, installed new one from truck stock, tested lid lock, working normal, calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal ; used 1 W11307244 (LATCH) from stock"

Near Ivanhoe Dr, Victoria, TX 77901
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8040DW4 "Lid is broken on the back left corner, ordered lid to resolve issue ; ordrng 1 W11101059 (lid)"

Near Broadmoor St, Victoria, TX 77904
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "The basket is wobbly per customer. The basket is broken at the shaft, will need to order basket and reschedule customer ; ordrng 1 W10554251 (spin basket)"

Near Sertuche St, Victoria, TX 77901