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Local Reviews
for Victoria, TX
Powered by Fluid LOCALGreat service
Barbara - Victoria, TX
Response from ApplianceCare:
Thanks!
Efficient
Brian - Victoria, TX
Response from ApplianceCare:
Thanks!
Great professional service
Kelly - Victoria, TX
Was on time!! Friendly, and solved the problem. Excellent!
Response from ApplianceCare:
Thank you for your review.
Great Service
Melissa - Victoria, TX
The technician called ahead and arrived on time. He came prepared with what us would need to make the repairs to our oven. My overall experience was a great one fast, prompt, and very courteous customer service!! Keep up the good work.
Response from ApplianceCare:
Thank you for the review, we love hearing from happy customers!
Great
Marcus - Victoria, TX
John was excellent, He did a great job fixing the fridge. He was social and didn’t mind me asking questions on how the system worked. Even though he was behind in his schedule due to having to drive from corpus to Victoria he still took the time to complete the job thoroughly. He also didn’t mind taking the time to explain things to me. I noticed on the tracker he had 8-9 stops that day, which doesn’t account for drive time in his schedule. Having worked in delivery for years I have had to work many late nights due to sales over booking and not accounting for drive time on routes. Dependable and courteous workers are hard to come by, take care of them by not spreading them too thin and overbooking by not accounting for drive time. Take care of your employees and they will always take care of the company.
Response from ApplianceCare:
Thank you for the review, always happy to hear satisfied customers.
Great service
Mark - Victoria, TX
Technician was great and knowledgeable. Technician deserves a raise
Response from ApplianceCare:
Thank you
Oven Up and Running in Minutes!
Dale Cranna - Victoria, TX
Michael diagnosed the issue on our oven and had the part needed on hand to make the repair! Less than an hour later, it was back up and running.! Can't beat that! Thanks!
Really good service and a great serviceman
Fred - Victoria, TX
Our repair was done quickly and we really appreciate that.
Great Service!!
Jo - Victoria, TX
After three other service calls Michael was the only person to actually check the refrigerator figure out the issue and get it fixed. He was a great
Fridge repair
Leticia - Victoria, TX
Fast amd speedy service
Great
Ms - Victoria, TX
He was very good at what he does and know his job with good outlook
Great Service!
Carrie - Victoria, TX
Was very well informed, electronically and by phone, throughout the entire process. Michael R. arrived within the time frame given and called before. He knew the issue and fixed it right away.
great job
Daniel - Victoria, TX
Great job!
Quick fix
August - Victoria, TX
Response from ApplianceCare:
Thank you for giving us your feedback!
Lisa
Lisa - Victoria, TX
Great service and fast Very friendly
Great Service
Denise - Victoria, TX
Michael seems to know his stuff. I promise everything that is in the troubleshooting book we tried ..... Michael just has that magical touch Thanks Michael much appriciated
Response from ApplianceCare:
Thank you for writing a review!
Washer service review
Chris - Victoria, TX
Fast, friendly; excellent customer service.
Response from ApplianceCare:
Thank you for writing a review!
Great service
Stanley - Victoria, TX
Tech new exactly what was wrong with my fridge, fixed it and then made other adjustments the installer failed to do. Highly recommend this company. Very enjoyable experience.
Response from ApplianceCare:
Thank you for writing a review!
Great Service
Denise - Victoria, TX
Response from ApplianceCare:
Thank you for your feedback!
Great service
Kalpesh - Victoria, TX
Response from ApplianceCare:
Thank you for writing a review!
Excellent Service!
Tom - Victoria, TX
Michael was at my house when he said he would be....he actually arrived before I did. He quickly resolved the issue I was having with my stove and confirmed the repair was complete before he left. I will use Appliance Care in the future if needed.
Response from ApplianceCare:
Thank you for giving us your feedback!
owner
Steven - Victoria, TX
Great Job
Response from ApplianceCare:
Thank you for giving us your feedback!
Awesome service!
Chris - Victoria, TX
Response from ApplianceCare:
Thank you for writing a review!
EXCELLENT SERVICE
Steven - Victoria, TX
GREAT ATTENTION TO DETAIL, AND CHECKING EQUIPMENT FOR PROPER FUNCTION AFTER INSTALLATION. ARRIVAL ON TIME,WORK COMPLETED IN A TIMELY MANNER.
Response from ApplianceCare:
Thank you for writing a review!
Great service
Lewis - Victoria, TX
Polite and explains what is wrong & how he is repairing.
Response from ApplianceCare:
Thank you for giving us your feedback!
Lajuana
Lajuana - Victoria, TX
Great service.
Response from ApplianceCare:
Thank you for writing a review!
Great service
Consuelo - Victoria, TX
Response from ApplianceCare:
Thank you for writing a review!
Good service.
Robert - Victoria, TX
Good prompt service.
Response from ApplianceCare:
Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out to us and let us know.
Quick and timely
Emilio - Victoria, TX
Response from ApplianceCare:
Thank you for writing a review!
Ashley
Ashley - Victoria, TX
Michael was great at communicating and explaining what repairs were to be done.
Response from ApplianceCare:
Thank you for writing a review. Michael is a vital part of our team!
Great Service
Priscilla - Victoria, TX
Michael is always pleasant.
Response from ApplianceCare:
Thank you for writing a review!
Thomas
Joan - Victoria, TX
Richard did a great job. At first it didn’t look like the door replacement was going well but Richard kept working with it and it looks like it’s going to work, I am going to watch it and see if it is going to to work but so far so good.
Response from ApplianceCare:
Thank you for giving us your feedback! Richard is a vital part of our team and strives to complete each job with efficiency.
Great Customer Service
Ashley - Victoria, TX
Response from ApplianceCare:
Thank you for writing a review!
Exceptional service. Very punctual and very polite
Lisa - Victoria, TX
Very punctual. Very informative and very nice
Response from ApplianceCare:
Thank you for giving us your feedback! We are glad to hear the service we provided met your expectations.
Great service.
Abel - Victoria, TX
Response from ApplianceCare:
Thank you for writing a review!
Michael R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Ice at the bottom of FC per customer. Pulled freezer door out and there was a sheet of ice at the bottom, sign of it not draining properly. Pulled refrigerator out and unplugged it, removed back cover and pulled out the drain tube, no obstruction, used steamer from underneath and was able to clear the obstruction in drain line from evaporator. Put drain tube and cover back in place and plugged appliance in, appliance is draining and working normal"
Michael R.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Removed back panel in the RC, installed thermistor, the appliance is working normal"
Michael R.
WASHER MAYTAG MVWB835DW4 "Installed new console, calibrated and performed a diagnostics test and encoder test, no stuck keys and the appliance is working normal"
John L.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Called Techline and spoke with Leon, explained issues customer is having with unit and what had been previously done. Advised to check resistance on thermistor, checked out good. Explained that found high side pressure was above normal working pressure. Techline explained if nothing is found then issue may be with control. Vacuumed and recharged unit as it may have been overcharged. If issue remains and customer calls back order control for unit.Control part W10883377"
Michael R.
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Ice keeps getting stuck in the back causing water to spill over and stopped making ice per customer. Installed new ice maker and tested it, the ice maker is rotating properly and calling for water, ice maker and appliance are working normal"
John L.
REFRIGERATOR KITCHEN AID KRFC704FPS00 "Inspected unit, found thermistor not properly attached to evaporator in refrigerator section. This is most likely the cause of issues pertaining to this unit. Secured thermostat to evaporator and proper point, issue resolved."
Michael R.
FREEZER WHIRLPOOL WZC3115DW01 "Not cooling, the compressor is running, very hot to the touch, 62 watts, 1.07 amps, not cooling, and ordered compressor and rescheduled cu; ordrng 1 WPW10507886 (compressor)"
Michael R.
DRYER WHIRLPOOL WED4815EW "The dryer is making a squeaking noise. Found the vent hose clamp hitting on back panel. That sound went away but intermittently would hear it squeaking, ordered dryer kit to resolve issue; ordrng 1 4392065 (dryer repair kit)"
Michael R.
RANGE AMANA ACR4303MFB3 "Oven wouldnt stay on per customer. F1E0 error code, reset the appliance and started to preheat the oven and it shut off and the same error code came up. Removed back cover to the terminal block, the block was broken, harness is in good shape, ordered control and block terminal; ordrng 1 W11297545 (cntrl-elec) and 1 WPW10245259 (block-term)"
Michael R.
DISHWASHER AMANA ADB1400AGB1 "Not dispensing per customer. Previously I replaced the dispenser and spoke with tech line, I was told it could take up to 2 months to notice the jet dry being used depending on how much the appliance is used. The customer insists its not dispensing the jet dry, ordered the control; ordrng 1 W10906422 (elect,control board)"
Michael R.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Ice maker in FC not making ice per customer, also that the ice maker in the RC is not making as much, and items are spoiling. Tested the ice in FC, its rotating but it didnt call for water, installed new ice maker, its rotating properly and its calling for water but not receiving any. Looked inside the RC , the evaporator is completely frozen. Ordered parts to resolve issues.; ordrng 1 W11087438 (motor-evap) and 1 W11129435 (valve) and 1 WPW10389152 (support)"
Michael R.
WASHER AMANA NTW4516FW3 "Making loud screeching noise per customer, F7E1, F2E1,, cleared error codes, attempted to calibrate and it made the loud noise when it went to spin. Turned appliance off and looked underneath, took the cover off, the nut had come loose at the pulley, tightened the nut, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is no longer making noise and working normal"
Michael R.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Frosting up in freezer per customer. Took the freezer door off and the the bins, defrosted the frost/ice and dried with a towel, the track on the upper bin is whats causing the problem, ordered both brackets to resolve issue; ordrng 1 W10619219 (bracket) and 1 W10858092 (bracket)"
John L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Call tech line spoke with Jk, explained issues having with unit and work has been done on it. Tech line asked if unit with whole vacuum after seal system work was done, explained yes unit would hold vacuum. Take line asked for pressures from unit, gave tagline pressures with high side been higher than average. Cording to tech line possible issue may be due to a low side leak. Tagline asked if unit was checked with UV lights, explained yes and one leak was found in evaporator which was replaced. Tagline explains it may need to use nitrogen to locate a leak, unable to do so since I do not have an oxygen on hand and will have to acquire. Also compressor has issues ramping upWhich may also be problem.SR#7728826418; rqstng P&A on 1 W10832994 (compressor)"
Michael R.
DRYER MAYTAG MEDX655DW1 "The dryer continues to run and doesnt shut off per customer. Tested the dryer, its heating properly but the timer isnt rotating and shutting off, ordered timer to resolve issue.; ordrng 1 WPW10642928 (timer)"
Michael R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Drawer falls off in freezer when you pull drawer out. Found the front piece of the upper bin is falling off when its pulled open, the pan is warped, ordered drawer assembly to resolve the issue ; ordrng 1 WPW10493169 (bin-freezr)"
Michael R.
RANGE AMANA AER6303MFS2 "Installed new harness, plugged appliance in and preheated oven to 350 degrees. The appliance is heating and working normal"
Michael R.
DRYER MAYTAG MED5630HW1 "Not heating per customer.voltage was good at appliance and outlet. Took front panel and drum off, found the harness to the thermal cutoff was unplugged. Plugged harness into thermal cutoff, tested the appliance is heating, put front panel and drum back in place, appliance is heating and working normal"
Michael R.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "The stop on the right kept coming off, replaced both stops, the upper rack and appliance is working normal"
Michael R.
DISHWASHER KITCHENAID KDTE334GPS0 "Installed both tracks on upper rack, the tracks and appliance are working normal"
Michael R.
WASHER MAYTAG MVW7232HW0 "F0E7 error code per customer, and clean wash cycle wouldnt work. Went into diagnostics and found F0E7, cleared error code, encoder test past, calibrated and performed a diagnostics test, completed with no issues or error codes. Started a clean wash cycle and its sensing, filling and working normal which it wouldnt do before, the appliance is working normal."
Michael R.
DRYER MAYTAG MEDC465HW0 "Lint blowing in back of the dryer per customer. Pulled the dryer out and the dryer hose had broken loose from the outside vent which is damaged. The customer had a new one to install, advised we dont do that. I was able to insert the hose into the old one, turned appliance on, getting good airflow coming out the vent, the appliance is working normal"
Michael R.
WASHER MAYTAG MHW5630HC0 "Leaking from dispenser area per customer. Installed new dispenser, ran inlet valve no leaks on all the hoses or dispenser, the appliance is working normal"
Michael R.
REFRIGERATOR WHIRLPOOL WRT318FZDM "The fan is blowing normal, the RC is cool but not getting airflow from air vents due to the vents in the freezer, they are frozen because they were being blocked. Advised the customer the best way to solve the issue is to unplug the appliance allow it to completely defrost due to ice build up. Also advised to rearrange the items in the freezer to prevent vents from being blocked allowing airflow , the appliance is working normal"
Michael R.
WASHER ROPER RTW4516FW2 "Not filling with water per customer. The final spin light was blinking on arrival, held for 3 seconds and it shut off, no error codes. Tested the inlet valve, the hot water was off due to a leak on the house water valve. Turned the valve on, the inlet valve is working properly, calibrated and performed a diagnostics test, completed with no issues or error codes. Advised the customer the appliance is preset to a certain temperature, if its too cold it will call for hot water, which can cause an issue, appliance is working normal"
Michael R.
WASHER AMANA NTW4516FW3 "Vibrating, shaking per customer. Tested the appliance manually on on different settings, all is working normal, no vibration or shaking. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
Michael R.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "The appliance isnt cooling, its about 68 degrees, found the evaporator was froze up and fan not blowing, ordered evaporator fan and thermistor.; ordrng 1 WPW10359880 (motor-evap) and 1 WPW10383615 (thermistor)"
Michael R.
REFRIGERATOR KITCHENAID KRSC703HPS00 "The RC not cooling per customer. The evaporator fan is working, defrosted the best I could , didnt want to damage the foam. The customer will defrost the appliance, ordered thermistor and rescheduled customer ; ordrng 1 W10316760 (thermistor)"
Michael R.
DRYER MAYTAG MEDX655DW1 "No power to the appliance, switch is good and, changed out the thermal fuse, didnt solve the issues, ordered motor and rescheduled customer ; ordrng 1 279827 (motor!dryer), used 1 WP3392519 (FUSE) from stock"
Michael R.
DISHWASHER AMANA ADB1400AGB1 "Customer says the rinse aid isnt being used up. Previously changed out dispenser. Called and spoke with Chris at whirlpool tech line SR 7728718308 and told him I was there for the same reason and asked if I needed to change out the control. He said it was working as designed, it would take a couple of months before the rinse aide is used up or maybe a month if used everyday, it only puts out a couple of drops each wash, the appliance is working normal, no error codes."
Michael R.
MICROWAVE WHIRLPOOL WMH31017HS2 "Installed diode, the appliance is heating and working normal"
Michael R.
RANGE MAYTAG MER6600FZ2 "Installed both hinges, the door and appliance are working normal"
John L.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Install components, recalibrated unit after installation. Issue has been resolved."
John L.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Inspected unit found issues in rear of unit, solder wheels on unit I visibly failed, install dryer and resoldered welds That showed signs of leakage. Vacuumed unit, unit holding vacuum. Charged unit, unit is now cooling and is holding charge. Issue has been resolved."
Michael R.
WASHER MAYTAG MVWC565FW0 "Wet clothes, not spinning per customer. F5E1,F8E1, cleared error codes, tested the drain pump, the drain pump can barely be heard and not draining the water. Removed water from tub with a shop vac, replaced drain pump from truck stock. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is draining and working normal ; used 1 W10876600 (PUMP) from stock"
Michael R.
WASHER MAYTAG MVWB835DC2 "Not filling with water per customer. F5E2, F2E1, cleared error codes. Tested the inlet valve and lid lock on manual test, working normal, performed key encoder test, no locked keys. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal"
Michael R.
WASHER WHIRLPOOL MVWC415EW2 "F0E4 error code, cleared error code, hoses are hooked up correctly. Saw the wet spot, looked underneath and saw it was oil from the gearcase. Unable to remove the wash plate, the basket is wobbly, Ordered parts to resolve issue ; rqstng P&A on 1 W10521298 (spin basket) and 1 W10721967 (drive pulley) and 1 W10846191 (washplate) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt) and 1 WPW10550173 (cover pulley)"
Michael R.
WASHER MAYTAG MVWB835DW4 "The selections on the knob not working normal. F0E3, F2E1, cleared error codes, performed keypad test and one of the settings on the knob isnt working properly. Calibrated and performed a diagnostics test, completed with no issues or error codes, retested the key encoder test, the soak key isnt responding, still not working properly, ordered console to resolve the issue ; ordrng 1 W11112656 (console)"
Michael R.
WASHER MAYTAG MVWC565FW1 "F7E5, F0E5, F0E2, error codes, cleared error codes, tested drain pump manually, working normal, calibrated appliance , made a loud noise, tachometer test failed, installed new actuator from truck stock, tachometer test past, bad gearcase, and hub, unable to remove the wash plate. Ordered parts to resolve issues.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11161960 (agitator), used 1 W10913953 (ACTUATOR) from stock"
Michael R.
DRYER MAYTAG MEDB855DC4 "F4E3, F3E2, F4E4, error codes, cleared error odes, installed new sensor leaned out lint causing airflow issues, tested appliance, its heating and working normal, has good airflow"
Michael R.
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Installed new inlet valve, tested ice maker, the ice maker is calling for water and working normal"
Michael R.
DISHWASHER KITCHENAID KDTE334GPS0 "The duster was not the problem, the track on the left side is broken, ordered part to resolve issue ; ordrng 1 W11259785 (track) and 1 W11259786 (track)"
John L.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Inspected unit, unit is freezing items in freezer. Made a few adjustments, issue resolved."
Michael R.
RANGE WHIRLPOOL WFE505W0HW1 "Error code F1E0, , installed new control, no error codes, preheated to350 degrees, the appliance is working normal"
Michael R.
RANGE WHIRLPOOL WFE550S0HZ1 "Installed right hing, the door is opening and closing properly."