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Local Reviews
for Spring Branch, TX
Powered by Fluid LOCALWhirlpool washer
Lucille - Spring Branch, TX
He’s tried so hard to get to the bottom of my washers issues
Response from ApplianceCare:
Thank you for writing a review!
Great Service
Cliff - Spring Branch, TX
Response from ApplianceCare:
Thank you for giving us your feedback!
Great service
Michael - Spring Branch, TX
Ivan was very helpful in not only installing the faulty part, but in answering all my questions.
Response from ApplianceCare:
Thank you for writing a review for us!
Dish Washer
Trish - Spring Branch, TX
Vendor was very nice and professional. His work was done well.
Response from ApplianceCare:
Thank you for writing a review!
Great work!!
Kimberly - Spring Branch, TX
Response from ApplianceCare:
Thank you for writing a review!
Great service
Kenneth - Spring Branch, TX
He was actually early for appointment which is very rare when waiting for repairmen & seemed to know what he was talking about. He was very friendly and was easy to talk to.
Response from ApplianceCare:
Thank you for giving us your feedback! We are glad to hear your service met your expectations.
Great service
Lucille - Spring Branch, TX
Best experience ever
Response from ApplianceCare:
Thank you for writing a review!
Dryer Repair
Debra - Spring Branch, TX
Response from ApplianceCare:
Thank you for writing a review!
Excellence
Linda Grayson - Spring Branch, TX
Jim Garcia is a great representative of your company. He was professional, knowledgeable and very kind.
Response from ApplianceCare:
thank you for writing a review! Jim is a very valuable part of our team who strives to complete each job efficiently and accurately.
PROFESSIONAL
Marguerite - Spring Branch, TX
Jim was very professional & polite. He came in replaced the part and headed on his way. Seemed very knowledgeable. The only draw back was waiting 2 weeks to get a warranty repaired.
Response from ApplianceCare:
Thank you for writing a review! Although the part delivery was a drawback in your experience, we are pleased to know that our technician was able to deliver efficient and professional service to you.
Jim G.
WASHER WHIRLPOOL WFW3090JW0 Replaced all parts. Issue resolved.
Jim G.
ICEMAKER (STANDA WHIRLPOOL GI15PDXZS1 Replaced diverter pump. Issue resolved. Collected labor.
Jim G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced both door and control. Issue resolved.
lreyes@appliancecareoftexas.com
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Issue is refrigerator light not working replace module and led lite assembly. Light now working in refrigerator. Job complete.
lreyes@appliancecareoftexas.com
COOKTOP ELECTRIC KITCHENAID KECC567RBL01 Issue is front burners not working. Diagnose the unit and found bad infinite switch. Replace infinite switch and infinite triple switch. Unit burners now turning on. No other issues. Service fee collected. Labor 92.50 +plus parts 98.21 collected.
Jim G.
REFRIGERATOR KITCHENAID KSSC42QTS02 Sealed system tech is needed. ; schdld next appmnt for 2/11 TUE !
lreyes@appliancecareoftexas.com
WASHER MAYTAG MHW6000XW2 "Issue is Unit not operating. Found f6e1 code acu not reponding. Also door keeps getting stock since the lock door work ; ordrng 1 8183197 (latch), rqstng P&A on 1 W10387857 and 1 W10427972, ordrng 1 W10488048 (strike)"
Jim G.
ICEMAKER (STANDA WHIRLPOOL GI15PDXZS Determined issue stems from faulty reservoir recirculation pump. Ordered part and sched appt. collected serv fee. ; ordrng 1 W11325175 (RESERVOIR RECIR PUMP)
Jim G.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Verified fan was functional but the compressor is not kicking on for more than maybe 1.5 seconds . I contacted techline and spoke to TJ# 7726972081. We were able to verify on the phone a bad compressor is at fault. ; ordrng 1 876765 (mtg kit) and 1 W10309988 (compressor)
Jim G.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced inlet tubing and valves. Issue resolved. No leaks.
Ivan B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced control and evap motor. All components passing service diagnostic. Unit operating as designed.
Douglas H.
RANGE KITCHENAID KSDB900ESS3 Last trip found stripped and sharp screws. Replaced screws and wiped glass. Unit testing good now. No further issues at this point. Yes to survey and leave behind.
Jim G.
OVEN ELECTRIC (D JENN-AIR JJW2830DP01 Replaced panel issue resolved. Unit tested properly.
Jim G.
WASHER WHIRLPOOL WFW3090JW0 There was a short will working on the unit. Will replace ACU and what appears to be a faulty pressure sensor. ; ordrng 1 W11044866 (switch-wl) and 1 W11334214 (ACU. ) and 1 WPW10367632 (noise filter)
Ivan B.
COOKTOP GAS JENN-AIR JGCP548HL00 Customer had somewhere to be didn’t have time for me to finish needed reschedule.; schdld next appmnt for 1/21 TUE !
Jim G.
REFRIGERATOR KITCHENAID KRFF707ESS01 After several tempts to repair and install drain pan realized that the cabinet is bowed/warped. This is causing the drain pain to bend upward at he center and not drain ultimately causing the the evaporator to never fully dry out and causing a perpetually freeze over. I then to contacted techline Kevin SR# 7726919340 who deemed the unit irreparable.
Ivan B.
DISHWASHER KITCHEN AID KDTE204GPS0 Checked dishwasher. Water valve had loose connection not allowing for water to enter machine. Operating as designed at this time no further issues. Yes to survey and leave behind.
Jim G.
DISHWASHER KITCHENAID KDTM404ESS2 Checked back. Evaluated how the arm was installed. Tested unit in quick cycle to determine if the sound was still present. I may have damaged arm. Will replace at my expense. SR# 7726775130
Jim G.
RANGE WHIRLPOOL WFE515S0JB Top of cooktop is dented. Ordered part. ; ordrng 1 W11178791 (cooktop BLACK)
Ivan B.
COOKTOP GAS JENN-AIR JGCP548HL00 Went to change regulator. Pipe fitting adapter stuck due to putty. Went to hardware store to get fitting for customer was given the wrong size. Hardware store is 25 min away a could not make second trip there. Pipe fitting is 1/2” to 3/4. It is not listed in the repair parts manual.; saved tckt
Jim G.
WASHER WHIRLPOOL WTW7300DW0 JK SR# 7726922114 techline advises check line to pressure sensor. As customer described water overflowing the tub. Verified there were no leaks. The washer was still holding water when I arrived. The air hose to the main control was loose. Reinserted the hose. Ran full load in regular mode to ensure proper function. Issue resolved.
Jim G.
WASHER MAYTAG MVWB835DW4 Mark SR# 77267897853Determined function of unit was proper. Customer education.
Douglas H.
RANGE KITCHENAID KSDB900ESS3 Screws holding the glass door in place we’re not installed properly and stripped leaving sharp edges. Ordering new screws to resolve the issue. ; ordrng 10 W10777162 (screw)s
Jim G.
WASHER WHIRLPOOL WTW7300DW0 Replaced all parts. Recalibrated machine. Issue replaced
Jim G.
RANGE KITCHENAID KFDD500ESS02 Replaced wire harness. Issue resolved. Unit tested properly thereafter.
Ivan B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked refrigerator. RC cooling properly no issues. FC not staying cold. Intermittent freezing. Ordered evap motor assembly and elec control. Customer will be in contact with whirlpool and Home Depot about getting a replacement unit and will call to cancel appointment if need be.; ordrng 1 W10867574 (ELEC CONTROL) and 1 W11050039 (EVAP MOTOR)
Jim G.
REFRIGERATOR KITCHENAID KRFF707ESS01 Reschedule appt. ; schdld next appmnt for 1/16 THU 8-12
Jim G.
WASHER MAYTAG MVWB835DW4 Educated customer on proper use and how to clean unit. Issue resolved. Used wire tie to secure harness. ; used 1 WP8567668 (TIE-WIRE) from stock
Jim G.
RANGE KITCHENAID KSDB900ESS3 Replaced convection fan and glass. Found scraping evidence on old part. Issue resolved.
Jim G.
WASHER MAYTAG MVWB865GW0 Unit had LF error. Replaced valve. Cleared fault codes. Issues resolved. Unit tested properly. Survey prepped. ; used 1 W11165546 (VALVE) from stock
Jim G.
DISHWASHER WHIRLPOOL WDT975SAHZ0 Customer struggling to connect device using smart connect app. Used tie to secure harness during inspection. ; used 1 WP8567668 (TIE-WIRE) from stock
Jim G.
DISHWASHER KITCHENAID 0 As per service pointer W11296667 the rails are separating. Use S code S22916. Ordering new rails; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Jim G.
DISHWASHER KITCHENAID KDTM404ESS2 Determined issue might be spray arm. Ordering part. ; ordrng 1 W10860176 (arm-spray)
Jim G.
COOKTOP GAS WHIRLPOOL KCGS356ESS01 Replaced burner head. Issue resolved.
Jim G.
DISHWASHER KITCHENAID KDTE334GPS0 Water inlet valve and tube are damaged. Will replace and repair. ; ordrng 1 W10878507 (inlet tubing) and 1 W11175771 (valve-inlt)
Devon F.
DRYER MAYTAG MED6630HC0 "Customer complaint was unit would make loud noise last visit tech line suggested a noise reduction kit installed kit problem still exist, called tech line again spoke with Scott they suggested replacing vent tube. Discussed with customer he is very upset about taking off work again and said he would call whirlpool to discuss ongoing problem."
Ivan B.
DISHWASHER KITCHENAID KDTE254ESS2 Parts not on van again. Its just 2 dishwasher racks. ; schdld next appmnt for 1/9 THU !
Ivan B.
OVEN ELECTRIC (D JENN-AIR JJW3830DS02 Replaced control panel. Unit operating properly at this time. No further issues. Yes to survey and leave behind.
Jim G.
VENTHOODS KITCHENAID KVUB406GSS00 Replaced both capacitor and transformer. Issue resolved.
Jim G.
DISHWASHER KITCHENAID KDTE204EBL4 Replaced control. Unit tested properly. Issue resolved.
Jim G.
RANGE KITCHENAID KFDD500ESS02 Determined the issue was due to a pinched/wire leading to right rear ignitor. Ordering wiring harness. Will return to repair. ; ordrng 1 W10408058 (harns-wire)
Jim G.
REFRIGERATOR KITCHENAID KRFF707ESS01 I confirmed that the issue persists. According to techline Kathy SR# 7726793508 determined that the issue is due to either a bowed drip pan or possibly a unsecured thermistor. Will return with extra screws to secure evaporator cover as well as to test coolant valve. ; ordrng 2 67006425 (screw)s and 1 W10836964 (pan-drip) and 1 W11211387 (cover-evap) and 1 WPW10469927 (housing)
Ivan B.
COOKTOP GAS JENN-AIR JGCP548HL00 "Replaced pressure regulator. However, the LP adapter is stripped. Ordered replacment. Rescheduled.; ordrng 1 W11238041 (ADAPTER)"
Ivan B.
OVEN ELECTRIC (D JENN-AIR JJW3830DS02 Part not on truck. Rescheduled 1/2; saved tckt
Jim G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Corrected the misaligned wire. The fill tube heater is still not activating properly. Ordering freezer door (which will include new ice maker and dispenser UI) as well as control to address any voltage irregularities WRT heater fill tube. Given that this is a door order please contact when door is available. Either me or the customer. Note: Door is stainless steel. ; ordrng 1 LW11037733 (dor-fip) and 1 W11089236 (cntrl-elec)