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Local Reviews
for Spring Branch, TX

ApplianceCare Rated 4.6 out of 5 stars based on 28 customer reviews

Map of Spring Branch, TX

Professional, patient and thorough




Review of ApplianceCare

Jim came twice to troubleshoot error codes on my Maytag washer. He was helpful and patient in answering questions and troubleshooting unknown Maytag codes. He needs to order parts so he has to come back to resolve the issue.


Response from ApplianceCare:

Thank you for the review!


Map of Spring Branch, TX

Service was very professional and time was taken to confirm everything was working well




Review of ApplianceCare


Response from ApplianceCare:

Thank you for the review!


Map of Spring Branch, TX

Great service always!




Review of ApplianceCare

This is the best company for all your appliance repairs. Great service and have never had any issues!


Response from ApplianceCare:

Thank you for the review, we enjoy hearing back from customers!


Map of Spring Branch, TX

Quick service and fixed the problem




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Spring Branch, TX

good service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Spring Branch, TX

Awesome service




Review of ApplianceCare

He was very knowledgeable and kind and friendly


Response from ApplianceCare:

Thank you!


Map of Spring Branch, TX

Great job




Review of ApplianceCare

Tech was great. Talked me through all the work and expected results.


Response from ApplianceCare:

Thank you for the review.


Map of Spring Branch, TX

Great experience




Review of ApplianceCare

Very happy with the service from Jim. He was on time, quick with the repair and seems to have our double wall oven working correctly now.


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers!


Map of Spring Branch, TX

Awesome Young Employee




Review of ApplianceCare

Mr. Garcia, was such a help. He showed us that our problem was in the programming of the oven and he showed us how to correct the programming. He even forwarded a homeowner's manual to us that we never had. You could clone this young man and your business would skyrocket. I commend him and your business for such wonderful customer service. Carol Young


Response from ApplianceCare:

Thank you so much for the review, we love hearing back from our customer!


Map of Spring Branch, TX

Great service




Review of ApplianceCare

Great service. Very friendly and knowledgeable!


Danny




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Replace part




Review of ApplianceCare


Great service




Review of ApplianceCare


Parts not all put back together




Review of ApplianceCare

Service was excellent but tech took apart shelving to repair refrigerator and did not put all of it back together. So I have parts that I have to figure out where they go


Service Excellence




Review of ApplianceCare

Prompt and courteous professional service.


Response from ApplianceCare:

Thank you for giving us your feedback!


Friendly and Honest Service




Review of ApplianceCare

I would rehire this company just because Jim services my area. He’s always honest and nice. He always polite and gets the job done. I’ve had 3 jobs with him has the repairman and it’s always a consistent and great service.


Response from ApplianceCare:

Thank you for writing a review!


DIshwasher and refrigerator issues




Review of ApplianceCare

We've had three technicians to our house and are having the same problem- leaking dishwasher- which is not even the issue they were sent to fix. Please reply or call ASAP- your technicians are nice guys but we still have the same issue!


Maytag Washer




Review of ApplianceCare

Awful. Tech flooded the laundry room. Water seeped into garage. He was told the unit had done this before. He was also told that it had a broken barrel. Very disappointed.


Whirlpool washer




Review of ApplianceCare

He’s tried so hard to get to the bottom of my washers issues


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service




Review of ApplianceCare

Ivan was very helpful in not only installing the faulty part, but in answering all my questions.


Response from ApplianceCare:

Thank you for writing a review for us!


Dish Washer




Review of ApplianceCare

Vendor was very nice and professional. His work was done well.


Response from ApplianceCare:

Thank you for writing a review!


Great work!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

He was actually early for appointment which is very rare when waiting for repairmen & seemed to know what he was talking about. He was very friendly and was easy to talk to.


Response from ApplianceCare:

Thank you for giving us your feedback! We are glad to hear your service met your expectations.


Great service




Review of ApplianceCare

Best experience ever


Response from ApplianceCare:

Thank you for writing a review!


Dryer Repair




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Excellence




Review of ApplianceCare

Jim Garcia is a great representative of your company. He was professional, knowledgeable and very kind.


Response from ApplianceCare:

thank you for writing a review! Jim is a very valuable part of our team who strives to complete each job efficiently and accurately.


PROFESSIONAL




Review of ApplianceCare

Jim was very professional & polite. He came in replaced the part and headed on his way. Seemed very knowledgeable. The only draw back was waiting 2 weeks to get a warranty repaired.


Response from ApplianceCare:

Thank you for writing a review! Although the part delivery was a drawback in your experience, we are pleased to know that our technician was able to deliver efficient and professional service to you.


Jim G.

Jim G.

WALLOVEN KITCHEN AID KEBS107SSS04 Invoice submitted via email to email provided as per Shawns instructions.

Near Buck Meadow Trail, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER MAYTAG MHW5630HW Verified issue was an installer task.

Near Rolling Creek Rd, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL ED5RHEXNL00 Replaced icemaker.

Near Rebecca Creek Rd, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR MAYTAG MFI2570FEZ07 Tightened door handle. Issues resolved.

Near Quest Ave, Spring Branch, TX 78070
Jim G.

Jim G.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS Verified that the top oven door is being pinched by the cabinetry. Advised customer to reach out to builder to rectify. It just needs to be let out about 1/8 inch. Cavity was too tight.

Near Mexican Hat Dr, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER MAYTAG MVW7230HW0 Verified error codes. Issue at water valve. Issue resolved.

Near Rolling Creek Rd, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KSSC42QTS03 Verified a faulty ice bin. I was able to correct broken auger shaft. It has become dislodged Issue resolved. Collected service fee. ; ordrng 1 W10204465A (Ice bin assembly)

Near Mystic Pkwy, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced icemaker. Issue resolved

Near Mockingbird Cove, Spring Branch, TX 78070
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC75EC0HV01 Verified a lack of voltage at the receptacle. Used wire tie to secure harness during evaluation. ; used 1 WP8567668 (Wire Tie) from stock

Near Secret Way, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER MAYTAG MVW7230HW0 JK SR# 7729643097 upon arrival I did not find this error code in the diagnostics. After speaking to techline I was advised to replace user interface. ; ordrng 1 W11404470 (Console)

Near Rolling Creek Rd, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTM404KPS0 No issues at this time. Verified all components working properly. No further issues at this time. ; O-emld tckt

Near Melody Meadows, Spring Branch, TX 78070
Jim G.

Jim G.

DRYER LG DLEX8000V Cleared duct and edifies proper voltage and heater function. Collected serv fee.

Near Fossil Hills Loop, Spring Branch, TX 78070
Jim G.

Jim G.

VENTHOODS UNKNOWN WVU37UC0FS1 Secured harness which was bumping the vent motor fan blade assembly. Issue resolved.

Near Singing Creek, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER MAYTAG MVWB835DW4 "Replaced gearcase (which was leaking transmission oil), rotor( which was worn badly), and clutch. Calibrated device. Issue resolved."

Near Whispering Water, Spring Branch, TX 78070
Jim G.

Jim G.

RANGE JENN-AIR JGRP548HL00 Research is needed for parts. Please bear with me as I reach out to the appropriate channels. ; saved tckt

Near Puzzle Pass, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRSC703HBS00 Thermistor kit is needed. Refrigerator evaporator is frozen over. ; ordrng 1 W10316760 (Thermistor Kit)

Near Elm Cir, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER MAYTAG MVWB950YW1 Verified that the motor and rotor are fu crooning poorly. I was able to tighten bolt despite it being slightly stripped. The customers main complaint is a leak from the dispenser tubing. Will order those parts are well as the ring which has significant wear. ; ordrng 1 W10172154 (Dispenser bezel and hose assembly) and 1 WPW10362224 (Tub ring) and 1 W10119266 (Bolt)

Near Creekwood Pass, Spring Branch, TX 78070
Jim G.

Jim G.

VENTHOODS WHIRLPOOL WVW53UC0FS2 Replaced all parts. Issue resolved.

Near Singing Creek, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT970SAHV0 Customer education. Explained how to compete routine cleaning and what to expect when drying.

Near Palomino Dr, Spring Branch, TX 78070
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL AMV2307PFS3 Control voltage presented with irregularities when attempting to use turntable. Also magnetron work only intermittently. ; ordrng 1 W10754299 (magnetron) and 1 W10849846 (cntrl-elec)

Near Sweet Clover Dr, Spring Branch, TX 78070
Jim G.

Jim G.

RANGE WHIRLPOOL WFE320M0EW2 Replaced terminal block. Issue resolved.

Near Juniper Cir, Spring Branch, TX 78070
Jim G.

Jim G.

RANGE WHIRLPOOL AER6303MFS2 Replaced main wiring harness. Issue resolved.

Near Sweet Clover Dr, Spring Branch, TX 78070
Jim G.

Jim G.

DRYER SAMSUNG DVA42H5000EW/A3 Replaced thermistor. Issue resolved.

Near Mystic Breeze, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced reservoir. Issue resolved. Used wire tie to correct loose harness as well. ; used 1 WP8567668 (WIRE TIE ) from stock

Near Alpine Ct, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced reservoir and dripping issue was resolved..

Near Alpine Ct, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER KITCHENAID KDPM804KB Door warped from the transfer and is now loose. ; ordrng 1 W11416786 (DOOR BLACK STAINLESS. )

Near Canyon Heights, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF22M9581SGAA Eric reference# 7004042805 I contacted Samsung technical support who had me take picture via visual support app of part replaced. He said he will submit unit for replacement.

Near Springfield Dr, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER KITCHENAID KDPM804KB Replace tube. Issue resolved.

Near Canyon Heights, Spring Branch, TX 78070
Jim G.

Jim G.

COMPACTOR JENNAIR TC50S0 Determined drive gear is broken in two. In need of replacement. Collected service fee. ; ordrng 1 882699 (gear-drive)

Near Whispering Water, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR AMANA ART308FFDB06 Last trip found faulty compressor. Replaced compressor to resolve the issue unit began cooling immediately upon testing. No further issues at this point.

Near Caribou Dr, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSC24C8EYB02 "Normal operation pressures low -20 high 80, indicating a leak. Checked for leaks again and finally found dye coming from the RC suction tube at the base of the cabinet. Calling techline due to location of leak. Spoke with Austin. Explained the situation, he stated based on info it’s an internal leak and is not repairable, filled out paperwork for an exchange. Read disclaimer to me. No further issues at this point. Sr 7728326614"

Near Crooked Oak Dr, Spring Branch, TX 78070
Jim G.

Jim G.

WALLOVEN KITCHEN AID KEBS107SSS04 Verified hidden bake element. Collected service fee. ; ordrng 1 WPW10207398 (elmnt-bake)

Near Buck Meadow Trail, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRFC704FSS02 Replaced gasket.

Near Steeplebrook, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KSC24C8EYB02 "Checked pressures high side around 100 and low side in slight vacuum, put in diagnostics test 4 pressures equalized immediately. Pressures went up to 145 on high side and vacuum on low side, while running for refrigerator side. Wattage spikes to 125 and dropped to 68 and kept dropping. Checked unit for visible leaks. Couldn’t locate any leaks. Calling techline due to reoccurring issue. Spoke with Cathy. She stated based on the info given, stated sounds like a restriction and to flush unit, vacuum and recharge. Flushed SS per techline, vacuumed and recharged. Unit now cooling. No further issues at this point. Sr 7728326614All work done today per techline recommendations. Scheduling a return visit to check on unit. ; schdld next appmnt for 11/12 THU !"

Near Crooked Oak Dr, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced all parts. Issue resolved.

Near Canon Hill Dr, Spring Branch, TX 78070
Jim G.

Jim G.

WALLOVEN KITCHEN AID KEBS107SSS04 Verified hidden bake element. Collected service fee. ; ordrng 1 WPW10207398 (elmnt-bake)

Near Buck Meadow Trail, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER CROSLEY CAW38125HW0 "Asked at fault. Hub is also loose. ; ordrng 1 W10528947 (drive hub kit) and 1 W11172199 (basket) and 1 WP8533953 (screw), states that autho needed"

Near Sun Valley Dr, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRFC704FSS02 Replaced door and UI. Issue resolved.

Near Steeplebrook, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER KITCHENAID KUDC10FXSS5 Harness was visibly burned. Control seems to have been at fault it will also require replacement. ; ordrng 1 W10871222 (harns-wire) and 1 W11035586 (cntrl-elec)

Near Gold Oaks Dr, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRT318FZDB06 Double checked diagnosis. Issue not a SS issue. Got almost a full frost pattern in the short time unit plugged in and blowing cold. Issue lies in control and thermistor. Ordering control and thermistor. Parts on b/o; ordrng 1 W11353813 (CONTROL) and 1 WPW10384183 (THERMISTOR )

Near Rainbow Dr, Spring Branch, TX 78070
Jim G.

Jim G.

DRYER MAYTAG MEDB955FC1 Replaced valve. Issue resolved.

Near Lantana Cerro, Spring Branch, TX 78070
Jim G.

Jim G.

RANGE WHIRLPOOL AER6303MFS2 Verified main harness is significantly damaged. Customer specifically requested a return tip week of thanksgiving. ; ordrng 1 W11458879 (MAIN HARNESS)

Near Sweet Clover Dr, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER WHIRLPOOL MVWB835DW4 Gearcase was needed however slider and rotor are also damaged. ; ordrng 1 W10734521 (slider) and 1 W10915701 (rotor)

Near Overbrook Ln, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Verified faulty icemaker. ; ordrng 1 W10873791 (icemaker)

Near Mockingbird Cove, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER CROSLEY CAW38125HW0 Austen SR#7728712283 advised to replace splutch kit. ; ordrng 1 W10721967 (drive pulley)

Near Sun Valley Dr, Spring Branch, TX 78070