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Local Reviews
for Spring Branch, TX
Powered by Fluid LOCALDanny
Danny - Spring Branch, TX
Response from ApplianceCare:
Thank you!
Replace part
Janice - Spring Branch, TX
Great service
Shelby - Spring Branch, TX
Parts not all put back together
Janice - Spring Branch, TX
Service was excellent but tech took apart shelving to repair refrigerator and did not put all of it back together. So I have parts that I have to figure out where they go
Service Excellence
Richard - Spring Branch, TX
Prompt and courteous professional service.
Response from ApplianceCare:
Thank you for giving us your feedback!
Friendly and Honest Service
Fiona - Spring Branch, TX
I would rehire this company just because Jim services my area. He’s always honest and nice. He always polite and gets the job done. I’ve had 3 jobs with him has the repairman and it’s always a consistent and great service.
Response from ApplianceCare:
Thank you for writing a review!
DIshwasher and refrigerator issues
Daniel - Spring Branch, TX
We've had three technicians to our house and are having the same problem- leaking dishwasher- which is not even the issue they were sent to fix. Please reply or call ASAP- your technicians are nice guys but we still have the same issue!
Maytag Washer
Mr William Hughes - Spring Branch, TX
Awful. Tech flooded the laundry room. Water seeped into garage. He was told the unit had done this before. He was also told that it had a broken barrel. Very disappointed.
Whirlpool washer
Lucille - Spring Branch, TX
He’s tried so hard to get to the bottom of my washers issues
Response from ApplianceCare:
Thank you for writing a review!
Great Service
Cliff - Spring Branch, TX
Response from ApplianceCare:
Thank you for giving us your feedback!
Great service
Michael - Spring Branch, TX
Ivan was very helpful in not only installing the faulty part, but in answering all my questions.
Response from ApplianceCare:
Thank you for writing a review for us!
Dish Washer
Trish - Spring Branch, TX
Vendor was very nice and professional. His work was done well.
Response from ApplianceCare:
Thank you for writing a review!
Great work!!
Kimberly - Spring Branch, TX
Response from ApplianceCare:
Thank you for writing a review!
Great service
Kenneth - Spring Branch, TX
He was actually early for appointment which is very rare when waiting for repairmen & seemed to know what he was talking about. He was very friendly and was easy to talk to.
Response from ApplianceCare:
Thank you for giving us your feedback! We are glad to hear your service met your expectations.
Great service
Lucille - Spring Branch, TX
Best experience ever
Response from ApplianceCare:
Thank you for writing a review!
Dryer Repair
Debra - Spring Branch, TX
Response from ApplianceCare:
Thank you for writing a review!
Excellence
Linda Grayson - Spring Branch, TX
Jim Garcia is a great representative of your company. He was professional, knowledgeable and very kind.
Response from ApplianceCare:
thank you for writing a review! Jim is a very valuable part of our team who strives to complete each job efficiently and accurately.
PROFESSIONAL
Marguerite - Spring Branch, TX
Jim was very professional & polite. He came in replaced the part and headed on his way. Seemed very knowledgeable. The only draw back was waiting 2 weeks to get a warranty repaired.
Response from ApplianceCare:
Thank you for writing a review! Although the part delivery was a drawback in your experience, we are pleased to know that our technician was able to deliver efficient and professional service to you.
Jim G.
REFRIGERATOR SAMSUNG RF28JBEDBSR Eric reference #7003777872 verified voltage to auger motor and cooling fan (15c and 40c). Issue resolved.
Jim G.
REFRIGERATOR MAYTAG MFF2558VEB8 Replaced endcap. Issue resolved.
Jim G.
REFRIGERATOR SAMSUNG RF28JBEDBSR Eric reference #7003777872 verified voltage to auger motor and cooling fan (15c and 40c). Issue resolved.
Jim G.
REFRIGERATOR MAYTAG MFF2558VEB8 Replaced endcap. Issue resolved.
Jim G.
WINE COOLER KITCHEN AID KUWS24RSBS01 Upon arrival could hear a very audible clicking. The source was the defrost timer. It appears to be intermittently malfunction. I verified with techline and spoke to Robert SR# 7727866431. Customer declined repair as they are considering purchasing new unit.
Jim G.
REFRIGERATOR MAYTAG MFF2558VEB8 Replaced lid however mistakenly ordered a drawer in stead of the end cap which is responsible for suspending the drawer lid. ; ordrng 1 W10874836 (endcap)
Jim G.
REFRIGERATOR MAYTAG MFF2558VEB8 Replaced lid however mistakenly ordered a drawer in stead of the end cap which is responsible for suspending the drawer lid. ; ordrng 1 W10874836 (endcap)
Jim G.
COOKTOP GAS KITCHENAID KCGS550ESS01 The unit I worked on did not match this ticket however I verified with customer that this is the correct unit to be repaired. After checking voltage verified a faulty spark module. ; ordrng 1 WPW10475149 (module-spk)
Jim G.
REFRIGERATOR SAMSUNG RF28JBEDBSR I contacted Samsung support and spoke to Eric reference#: 7003765055 who informed me that a service kit is needed to remedy this. It includes a new ice maker and heated drain line and one of two control boards. Service kit part #: DA82-02675A; ordrng 1 DA82-02675A (SERVICE KIT (ICE-MAKER))
Jim G.
COOKTOP ELECTRIC JENNAIR JIC4536XS00 Swapped with proper cooktop. Issue resolved.
Jim G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced front panel. Issue resolved.
Jim G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Dampener (air diffuser) is faulty. Customer only available next Thursday. ; ordrng 1 W11236851 (diffuser)
Jim G.
OVEN ELECTRIC (S WHIRLPOOL WOS31ES0JS00 Thermal fuse is out. Verified voltage. Ordering TOD as a precaution as I could not verify function. ; ordrng 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml)
Jim G.
DISHWASHER WHIRLPOOL WDF330PAHB2 Heater is inefficient. ; ordrng 1 W10518394 (heater)
Jim G.
ICEMAKER (STANDA KITCHENAID KUIC18NNZS0 Compressor is making a loud sounds and does not cool. The RECIRCULATION pump seems as thought it is also having issues ; ordrng 1 WPW10489122 (pump) and 1 WPW10605286 (compressor (KIT))
Jim G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Ice bin auger arm was seized due to ice build up. Freed up unit. Issue resolved. Advised customer as to how to maintain.
Jim G.
WASHER MAYTAG MVWB855DC3 Replaced suspension. Issue resolved.
Jim G.
DISHWASHER KITCHENAID KUDS40FVSS3 Reset unit. Issue resolved. Collected service fee.
Jim G.
WASHER MAYTAG MVWB855DC3 Suspension is out. Ordering new part. ; ordrng 1 W11130356 (suspension)
Jim G.
DISHWASHER KITCHEN AID KDTE234GPS Repair complete. Unit is level and secure to cabinetry.
Jim G.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Reset unit and inspected switches. Light isle was corrected. Replaced mullion heater. Issue resolved.
Jim G.
DRYER SAMSUNG DV48J7770EP Idler pulley is failing. Will return to repair with parts. ; ordrng 1 DC61-01215B (SPRING) and 1 DC93-00634A (BELT IDLER PULLEY ASSEMBLY)
Steven G.
DISHWASHER KITCHENAID KUDP01FLSS3 "Checked dishwasher found touchpad cracked and not starting, replaced console and control checked operation unit working normal now"
Jim G.
REFRIGERATOR KITCHENAID KRMF706ESS01 Verified ice maker was functional. Found E5 error. Reset unit. Manually called for water. Issue resolved.
Jim G.
REFRIGERATOR WHIRLPOOL WRS311SDHB03 Replaced hinge and added nameplate.
Colton B.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Issue was a frozen evaporator. Replaced defrost thermistor to resolve issue.
Steven G.
DISHWASHER KITCHENAID KUDP01FLSS3 "Checked dishwasher found door cable broken replaced link kit and ordered console ; ordrng 1 8531262 (cntrl-elec) and 1 8531536 (panel-cntl), used 1 8194001 (LINK) from stock"
Jim G.
REFRIGERATOR WHIRLPOOL WRS311SDHB03 Bracket is also bent also no nameplate sent. ; ordrng 1 W10922216 and 1 W11223753 (nameplate)
Jim G.
DRYER MAYTAG MEDX655DW1 Dave SR# 7727542805 determined no safety issue. Advised to lessen loads and/or decrease high and duration.
Jim G.
DRYER MAYTAG MEDC465HW0 Replaced heating element. Issue resolved. ; used 1 279838 (ELEMENT) from stock
Colton B.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Issue is that the unit is not defrosting. Verified that heater works in diagnostics, issue is a shorted defrost thermistor. Ordering a new one and returning. Defrosted evaporator.; ordrng 1 WPW10383615 (DEFROST THERMISTOR )"
Colton B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue was condensation on freezer door gasket, door closing issues and dispenser issues. Remolded deli drawer gasket to fix condensation issue. Adjusted door to fix issue with vertical mullion not aligning with channel. Pressure on dispenser paddle seemed normal, informed customer that pushing the top of the dispenser panel is the way to use dispenser effectively. Unit testing good."
Jim G.
REFRIGERATOR JENNAIR JFC2290VTB0 Apparatus compressor is mot responding at all. Start device is at fault. ; ordrng 1 WPW10194431 (start-dev) and 1 WPW10662129 (capacitor)
Jim G.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Steamed unit. Clear drain pan. No need to replaced covers or pan. Replaced fan assembly which includes the rc thermistor and bimetal sensor. Verified properly sealed system valve function. Test 4 in service tests.
Jim G.
ICEMAKER (STANDA WHIRLPOOL WUI95X15HZ00 Replaced grid cutter. Issue replaced.
Jim G.
WASHER WHIRLPOOL WTW5000DW2 Determined motor is out. Customer declined due to cost.
Jim G.
REFRIGERATOR WHIRLPOOL ED5FHEXNB01 Sr#Gray and violet
Jim G.
WASHER MAYTAG MVW7232HW0 Customer described issue wherein the unit will roll items in a ball. I contacted techline and spoke to Rick SR# 7727494218 who informed me that the positioning of items is at fault. Advised me to inform customer that items must be lightly balled up and placed along edges of tub to avoid excessive bunching but that some bunching is unavoidable.
Jim G.
ICEMAKER (STANDA WHIRLPOOL WUI95X15HZ00 Grid cutter was shorted and visibly popped. ; ordrng 1 W10919199 (grid-cuttr)
Jim G.
WASHER WHIRLPOOL WFW92HEFC0 Replaced door lock. Issue resolved.
Douglas H.
REFRIGERATOR WHIRLPOOL WRV976FDEM01 Last trip found faulty ice maker. Replaced ice maker to resolve the issue. Customer water filter also clogged advised to replace filter. CRP the part.
Douglas H.
REFRIGERATOR WHIRLPOOL WRV976FDEM01 Unit not making ice. Found e2 error motor lost position. Ordering new ice maker to resolve. CRP the part; ordrng 1 W11294907 (icemaker)
Jim G.
REFRIGERATOR JENN-AIR JS42SSDUDE01 Replaced 2 of 4. Issue resolved . All lights in refrigerator are functional.
Jim G.
WASHER MAYTAG MVW7232HW Verified water inlet valves are functional. There were no error codes stored in diagnostics menu. I completed a factory reset of the control. Issue resolved.
Shawn W.
COOKTOP GAS KITCHENAID KCGS556ESS02 "Customer was complaining of the middle burner bursting with flame after long pulsating. I verified. There is a technical service pointer W10829776. This calls for a burner service kit for this model: Part #W10837359. However, I discovered that they have the corrected part. Found that the burner cap was displaced. I corrected. I instructed client on proper operation and some extra care tips. Fully operational. Job complete."