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Local Reviews
for Spring Branch, TX

ApplianceCare Rated 4.4 out of 5 stars based on 18 customer reviews

Map of Spring Branch, TX

Danny




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Spring Branch, TX

Replace part




Review of ApplianceCare


Map of Spring Branch, TX

Great service




Review of ApplianceCare


Map of Spring Branch, TX

Parts not all put back together




Review of ApplianceCare

Service was excellent but tech took apart shelving to repair refrigerator and did not put all of it back together. So I have parts that I have to figure out where they go


Map of Spring Branch, TX

Service Excellence




Review of ApplianceCare

Prompt and courteous professional service.


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Spring Branch, TX

Friendly and Honest Service




Review of ApplianceCare

I would rehire this company just because Jim services my area. He’s always honest and nice. He always polite and gets the job done. I’ve had 3 jobs with him has the repairman and it’s always a consistent and great service.


Response from ApplianceCare:

Thank you for writing a review!


Map of Spring Branch, TX

DIshwasher and refrigerator issues




Review of ApplianceCare

We've had three technicians to our house and are having the same problem- leaking dishwasher- which is not even the issue they were sent to fix. Please reply or call ASAP- your technicians are nice guys but we still have the same issue!


Map of Spring Branch, TX

Maytag Washer




Review of ApplianceCare

Awful. Tech flooded the laundry room. Water seeped into garage. He was told the unit had done this before. He was also told that it had a broken barrel. Very disappointed.


Map of Spring Branch, TX

Whirlpool washer




Review of ApplianceCare

He’s tried so hard to get to the bottom of my washers issues


Response from ApplianceCare:

Thank you for writing a review!


Map of Spring Branch, TX

Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service




Review of ApplianceCare

Ivan was very helpful in not only installing the faulty part, but in answering all my questions.


Response from ApplianceCare:

Thank you for writing a review for us!


Dish Washer




Review of ApplianceCare

Vendor was very nice and professional. His work was done well.


Response from ApplianceCare:

Thank you for writing a review!


Great work!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

He was actually early for appointment which is very rare when waiting for repairmen & seemed to know what he was talking about. He was very friendly and was easy to talk to.


Response from ApplianceCare:

Thank you for giving us your feedback! We are glad to hear your service met your expectations.


Great service




Review of ApplianceCare

Best experience ever


Response from ApplianceCare:

Thank you for writing a review!


Dryer Repair




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Excellence




Review of ApplianceCare

Jim Garcia is a great representative of your company. He was professional, knowledgeable and very kind.


Response from ApplianceCare:

thank you for writing a review! Jim is a very valuable part of our team who strives to complete each job efficiently and accurately.


PROFESSIONAL




Review of ApplianceCare

Jim was very professional & polite. He came in replaced the part and headed on his way. Seemed very knowledgeable. The only draw back was waiting 2 weeks to get a warranty repaired.


Response from ApplianceCare:

Thank you for writing a review! Although the part delivery was a drawback in your experience, we are pleased to know that our technician was able to deliver efficient and professional service to you.


Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF28JBEDBSR Eric reference #7003777872 verified voltage to auger motor and cooling fan (15c and 40c). Issue resolved.

Near Crystal Falls, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR MAYTAG MFF2558VEB8 Replaced endcap. Issue resolved.

Near Farhills Dr, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF28JBEDBSR Eric reference #7003777872 verified voltage to auger motor and cooling fan (15c and 40c). Issue resolved.

Near Crystal Falls, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR MAYTAG MFF2558VEB8 Replaced endcap. Issue resolved.

Near Farhills Dr, Spring Branch, TX 78070
Jim G.

Jim G.

WINE COOLER KITCHEN AID KUWS24RSBS01 Upon arrival could hear a very audible clicking. The source was the defrost timer. It appears to be intermittently malfunction. I verified with techline and spoke to Robert SR# 7727866431. Customer declined repair as they are considering purchasing new unit.

Near Windstone, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR MAYTAG MFF2558VEB8 Replaced lid however mistakenly ordered a drawer in stead of the end cap which is responsible for suspending the drawer lid. ; ordrng 1 W10874836 (endcap)

Near Farhills Dr, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR MAYTAG MFF2558VEB8 Replaced lid however mistakenly ordered a drawer in stead of the end cap which is responsible for suspending the drawer lid. ; ordrng 1 W10874836 (endcap)

Near Farhills Dr, Spring Branch, TX 78070
Jim G.

Jim G.

COOKTOP GAS KITCHENAID KCGS550ESS01 The unit I worked on did not match this ticket however I verified with customer that this is the correct unit to be repaired. After checking voltage verified a faulty spark module. ; ordrng 1 WPW10475149 (module-spk)

Near Singing View, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF28JBEDBSR I contacted Samsung support and spoke to Eric reference#: 7003765055 who informed me that a service kit is needed to remedy this. It includes a new ice maker and heated drain line and one of two control boards. Service kit part #: DA82-02675A; ordrng 1 DA82-02675A (SERVICE KIT (ICE-MAKER))

Near Crystal Falls, Spring Branch, TX 78070
Jim G.

Jim G.

COOKTOP ELECTRIC JENNAIR JIC4536XS00 Swapped with proper cooktop. Issue resolved.

Near Eagles View, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced front panel. Issue resolved.

Near Hill Rd, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Dampener (air diffuser) is faulty. Customer only available next Thursday. ; ordrng 1 W11236851 (diffuser)

Near Canterbury Rd, Spring Branch, TX 78070
Jim G.

Jim G.

OVEN ELECTRIC (S WHIRLPOOL WOS31ES0JS00 Thermal fuse is out. Verified voltage. Ordering TOD as a precaution as I could not verify function. ; ordrng 1 WP4449751 (thrmst-fix) and 1 WPW10545255 (fuse-thrml)

Near Canterbury Rd, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF330PAHB2 Heater is inefficient. ; ordrng 1 W10518394 (heater)

Near Country Haven, Spring Branch, TX 78070
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIC18NNZS0 Compressor is making a loud sounds and does not cool. The RECIRCULATION pump seems as thought it is also having issues ; ordrng 1 WPW10489122 (pump) and 1 WPW10605286 (compressor (KIT))

Near Ahern Creek Rd, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Ice bin auger arm was seized due to ice build up. Freed up unit. Issue resolved. Advised customer as to how to maintain.

Near Windway Dr, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER MAYTAG MVWB855DC3 Replaced suspension. Issue resolved.

Near Pattys Way, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER KITCHENAID KUDS40FVSS3 Reset unit. Issue resolved. Collected service fee.

Near River Hawk, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER MAYTAG MVWB855DC3 Suspension is out. Ordering new part. ; ordrng 1 W11130356 (suspension)

Near Pattys Way, Spring Branch, TX 78070
Jim G.

Jim G.

DISHWASHER KITCHEN AID KDTE234GPS Repair complete. Unit is level and secure to cabinetry.

Near Falling Leaves Ct, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Reset unit and inspected switches. Light isle was corrected. Replaced mullion heater. Issue resolved.

Near Cornwall Dr, Spring Branch, TX 78070
Jim G.

Jim G.

DRYER SAMSUNG DV48J7770EP Idler pulley is failing. Will return to repair with parts. ; ordrng 1 DC61-01215B (SPRING) and 1 DC93-00634A (BELT IDLER PULLEY ASSEMBLY)

Near Frontier, Spring Branch, TX 78070
Steven G.

Steven G.

DISHWASHER KITCHENAID KUDP01FLSS3 "Checked dishwasher found touchpad cracked and not starting, replaced console and control checked operation unit working normal now"

Near Charon Point, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Verified ice maker was functional. Found E5 error. Reset unit. Manually called for water. Issue resolved.

Near Lazy Meadows, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS311SDHB03 Replaced hinge and added nameplate.

Near Country Haven, Spring Branch, TX 78070
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 Issue was a frozen evaporator. Replaced defrost thermistor to resolve issue.

Near Cornwall Dr, Spring Branch, TX 78070
Steven G.

Steven G.

DISHWASHER KITCHENAID KUDP01FLSS3 "Checked dishwasher found door cable broken replaced link kit and ordered console ; ordrng 1 8531262 (cntrl-elec) and 1 8531536 (panel-cntl), used 1 8194001 (LINK) from stock"

Near Charon Point, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS311SDHB03 Bracket is also bent also no nameplate sent. ; ordrng 1 W10922216 and 1 W11223753 (nameplate)

Near Country Haven, Spring Branch, TX 78070
Jim G.

Jim G.

DRYER MAYTAG MEDX655DW1 Dave SR# 7727542805 determined no safety issue. Advised to lessen loads and/or decrease high and duration.

Near Burning Tree, Spring Branch, TX 78070
Jim G.

Jim G.

DRYER MAYTAG MEDC465HW0 Replaced heating element. Issue resolved. ; used 1 279838 (ELEMENT) from stock

Near Horseshoe Track, Spring Branch, TX 78070
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Issue is that the unit is not defrosting. Verified that heater works in diagnostics, issue is a shorted defrost thermistor. Ordering a new one and returning. Defrosted evaporator.; ordrng 1 WPW10383615 (DEFROST THERMISTOR )"

Near Cornwall Dr, Spring Branch, TX 78070
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue was condensation on freezer door gasket, door closing issues and dispenser issues. Remolded deli drawer gasket to fix condensation issue. Adjusted door to fix issue with vertical mullion not aligning with channel. Pressure on dispenser paddle seemed normal, informed customer that pushing the top of the dispenser panel is the way to use dispenser effectively. Unit testing good."

Near Cornwall Dr, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR JENNAIR JFC2290VTB0 Apparatus compressor is mot responding at all. Start device is at fault. ; ordrng 1 WPW10194431 (start-dev) and 1 WPW10662129 (capacitor)

Near TX-46, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Steamed unit. Clear drain pan. No need to replaced covers or pan. Replaced fan assembly which includes the rc thermistor and bimetal sensor. Verified properly sealed system valve function. Test 4 in service tests.

Near Scenic Lullaby, Spring Branch, TX 78070
Jim G.

Jim G.

ICEMAKER (STANDA WHIRLPOOL WUI95X15HZ00 Replaced grid cutter. Issue replaced.

Near Old Spring Branch Rd, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER WHIRLPOOL WTW5000DW2 Determined motor is out. Customer declined due to cost.

Near Quail Hill Dr, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL ED5FHEXNB01 Sr#Gray and violet

Near Frontier, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER MAYTAG MVW7232HW0 Customer described issue wherein the unit will roll items in a ball. I contacted techline and spoke to Rick SR# 7727494218 who informed me that the positioning of items is at fault. Advised me to inform customer that items must be lightly balled up and placed along edges of tub to avoid excessive bunching but that some bunching is unavoidable.

Near Creek Ct, Spring Branch, TX 78070
Jim G.

Jim G.

ICEMAKER (STANDA WHIRLPOOL WUI95X15HZ00 Grid cutter was shorted and visibly popped. ; ordrng 1 W10919199 (grid-cuttr)

Near Old Spring Branch Rd, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER WHIRLPOOL WFW92HEFC0 Replaced door lock. Issue resolved.

Near Red Rose St, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 Last trip found faulty ice maker. Replaced ice maker to resolve the issue. Customer water filter also clogged advised to replace filter. CRP the part.

Near Hidden Springs, Spring Branch, TX 78070
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 Unit not making ice. Found e2 error motor lost position. Ordering new ice maker to resolve. CRP the part; ordrng 1 W11294907 (icemaker)

Near Hidden Springs, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR JENN-AIR JS42SSDUDE01 Replaced 2 of 4. Issue resolved . All lights in refrigerator are functional.

Near Fossil Hills Loop, Spring Branch, TX 78070
Jim G.

Jim G.

WASHER MAYTAG MVW7232HW Verified water inlet valves are functional. There were no error codes stored in diagnostics menu. I completed a factory reset of the control. Issue resolved.

Near Creek Ct, Spring Branch, TX 78070
Shawn W.

Shawn W.

COOKTOP GAS KITCHENAID KCGS556ESS02 "Customer was complaining of the middle burner bursting with flame after long pulsating. I verified. There is a technical service pointer W10829776. This calls for a burner service kit for this model: Part #W10837359. However, I discovered that they have the corrected part. Found that the burner cap was displaced. I corrected. I instructed client on proper operation and some extra care tips. Fully operational. Job complete."

Near Steeplebrook, Spring Branch, TX 78070