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Local Reviews
for Spring Branch, TX
Powered by Fluid LOCALProfessional, patient and thorough
Rhodora - Spring Branch, TX
Jim came twice to troubleshoot error codes on my Maytag washer. He was helpful and patient in answering questions and troubleshooting unknown Maytag codes. He needs to order parts so he has to come back to resolve the issue.
Response from ApplianceCare:
Thank you for the review!
Service was very professional and time was taken to confirm everything was working well
Nancy - Spring Branch, TX
Response from ApplianceCare:
Thank you for the review!
Great service always!
Lisa - Spring Branch, TX
This is the best company for all your appliance repairs. Great service and have never had any issues!
Response from ApplianceCare:
Thank you for the review, we enjoy hearing back from customers!
Quick service and fixed the problem
Haley - Spring Branch, TX
Response from ApplianceCare:
Thank you!
good service
Shane - Spring Branch, TX
Response from ApplianceCare:
Thanks!
Awesome service
Olivia - Spring Branch, TX
He was very knowledgeable and kind and friendly
Response from ApplianceCare:
Thank you!
Great job
Tim - Spring Branch, TX
Tech was great. Talked me through all the work and expected results.
Response from ApplianceCare:
Thank you for the review.
Great experience
Tammy - Spring Branch, TX
Very happy with the service from Jim. He was on time, quick with the repair and seems to have our double wall oven working correctly now.
Response from ApplianceCare:
Thank you for the review, we love hearing back from customers!
Awesome Young Employee
Carol - Spring Branch, TX
Mr. Garcia, was such a help. He showed us that our problem was in the programming of the oven and he showed us how to correct the programming. He even forwarded a homeowner's manual to us that we never had. You could clone this young man and your business would skyrocket. I commend him and your business for such wonderful customer service. Carol Young
Response from ApplianceCare:
Thank you so much for the review, we love hearing back from our customer!
Great service
Leah - Spring Branch, TX
Great service. Very friendly and knowledgeable!
Danny
Danny - Spring Branch, TX
Response from ApplianceCare:
Thank you!
Replace part
Janice - Spring Branch, TX
Great service
Shelby - Spring Branch, TX
Parts not all put back together
Janice - Spring Branch, TX
Service was excellent but tech took apart shelving to repair refrigerator and did not put all of it back together. So I have parts that I have to figure out where they go
Service Excellence
Richard - Spring Branch, TX
Prompt and courteous professional service.
Response from ApplianceCare:
Thank you for giving us your feedback!
Friendly and Honest Service
Fiona - Spring Branch, TX
I would rehire this company just because Jim services my area. He’s always honest and nice. He always polite and gets the job done. I’ve had 3 jobs with him has the repairman and it’s always a consistent and great service.
Response from ApplianceCare:
Thank you for writing a review!
DIshwasher and refrigerator issues
Daniel - Spring Branch, TX
We've had three technicians to our house and are having the same problem- leaking dishwasher- which is not even the issue they were sent to fix. Please reply or call ASAP- your technicians are nice guys but we still have the same issue!
Maytag Washer
Mr William Hughes - Spring Branch, TX
Awful. Tech flooded the laundry room. Water seeped into garage. He was told the unit had done this before. He was also told that it had a broken barrel. Very disappointed.
Whirlpool washer
Lucille - Spring Branch, TX
He’s tried so hard to get to the bottom of my washers issues
Response from ApplianceCare:
Thank you for writing a review!
Great Service
Cliff - Spring Branch, TX
Response from ApplianceCare:
Thank you for giving us your feedback!
Great service
Michael - Spring Branch, TX
Ivan was very helpful in not only installing the faulty part, but in answering all my questions.
Response from ApplianceCare:
Thank you for writing a review for us!
Dish Washer
Trish - Spring Branch, TX
Vendor was very nice and professional. His work was done well.
Response from ApplianceCare:
Thank you for writing a review!
Great work!!
Kimberly - Spring Branch, TX
Response from ApplianceCare:
Thank you for writing a review!
Great service
Kenneth - Spring Branch, TX
He was actually early for appointment which is very rare when waiting for repairmen & seemed to know what he was talking about. He was very friendly and was easy to talk to.
Response from ApplianceCare:
Thank you for giving us your feedback! We are glad to hear your service met your expectations.
Great service
Lucille - Spring Branch, TX
Best experience ever
Response from ApplianceCare:
Thank you for writing a review!
Dryer Repair
Debra - Spring Branch, TX
Response from ApplianceCare:
Thank you for writing a review!
Excellence
Linda Grayson - Spring Branch, TX
Jim Garcia is a great representative of your company. He was professional, knowledgeable and very kind.
Response from ApplianceCare:
thank you for writing a review! Jim is a very valuable part of our team who strives to complete each job efficiently and accurately.
PROFESSIONAL
Marguerite - Spring Branch, TX
Jim was very professional & polite. He came in replaced the part and headed on his way. Seemed very knowledgeable. The only draw back was waiting 2 weeks to get a warranty repaired.
Response from ApplianceCare:
Thank you for writing a review! Although the part delivery was a drawback in your experience, we are pleased to know that our technician was able to deliver efficient and professional service to you.
Jim G.
WALLOVEN KITCHEN AID KEBS107SSS04 Invoice submitted via email to email provided as per Shawns instructions.
Jim G.
WASHER MAYTAG MHW5630HW Verified issue was an installer task.
Jim G.
REFRIGERATOR WHIRLPOOL ED5RHEXNL00 Replaced icemaker.
Jim G.
REFRIGERATOR MAYTAG MFI2570FEZ07 Tightened door handle. Issues resolved.
Jim G.
OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS Verified that the top oven door is being pinched by the cabinetry. Advised customer to reach out to builder to rectify. It just needs to be let out about 1/8 inch. Cavity was too tight.
Jim G.
WASHER MAYTAG MVW7230HW0 Verified error codes. Issue at water valve. Issue resolved.
Jim G.
REFRIGERATOR KITCHENAID KSSC42QTS03 Verified a faulty ice bin. I was able to correct broken auger shaft. It has become dislodged Issue resolved. Collected service fee. ; ordrng 1 W10204465A (Ice bin assembly)
Jim G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced icemaker. Issue resolved
Jim G.
MICROWAVE OVEN WHIRLPOOL WOC75EC0HV01 Verified a lack of voltage at the receptacle. Used wire tie to secure harness during evaluation. ; used 1 WP8567668 (Wire Tie) from stock
Jim G.
WASHER MAYTAG MVW7230HW0 JK SR# 7729643097 upon arrival I did not find this error code in the diagnostics. After speaking to techline I was advised to replace user interface. ; ordrng 1 W11404470 (Console)
Jim G.
DISHWASHER KITCHENAID KDTM404KPS0 No issues at this time. Verified all components working properly. No further issues at this time. ; O-emld tckt
Jim G.
DRYER LG DLEX8000V Cleared duct and edifies proper voltage and heater function. Collected serv fee.
Jim G.
VENTHOODS UNKNOWN WVU37UC0FS1 Secured harness which was bumping the vent motor fan blade assembly. Issue resolved.
Jim G.
WASHER MAYTAG MVWB835DW4 "Replaced gearcase (which was leaking transmission oil), rotor( which was worn badly), and clutch. Calibrated device. Issue resolved."
Jim G.
RANGE JENN-AIR JGRP548HL00 Research is needed for parts. Please bear with me as I reach out to the appropriate channels. ; saved tckt
Jim G.
REFRIGERATOR KITCHENAID KRSC703HBS00 Thermistor kit is needed. Refrigerator evaporator is frozen over. ; ordrng 1 W10316760 (Thermistor Kit)
Jim G.
WASHER MAYTAG MVWB950YW1 Verified that the motor and rotor are fu crooning poorly. I was able to tighten bolt despite it being slightly stripped. The customers main complaint is a leak from the dispenser tubing. Will order those parts are well as the ring which has significant wear. ; ordrng 1 W10172154 (Dispenser bezel and hose assembly) and 1 WPW10362224 (Tub ring) and 1 W10119266 (Bolt)
Jim G.
VENTHOODS WHIRLPOOL WVW53UC0FS2 Replaced all parts. Issue resolved.
Jim G.
DISHWASHER WHIRLPOOL WDT970SAHV0 Customer education. Explained how to compete routine cleaning and what to expect when drying.
Jim G.
MICROWAVE OVEN WHIRLPOOL AMV2307PFS3 Control voltage presented with irregularities when attempting to use turntable. Also magnetron work only intermittently. ; ordrng 1 W10754299 (magnetron) and 1 W10849846 (cntrl-elec)
Jim G.
RANGE WHIRLPOOL WFE320M0EW2 Replaced terminal block. Issue resolved.
Jim G.
RANGE WHIRLPOOL AER6303MFS2 Replaced main wiring harness. Issue resolved.
Jim G.
DRYER SAMSUNG DVA42H5000EW/A3 Replaced thermistor. Issue resolved.
Jim G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced reservoir. Issue resolved. Used wire tie to correct loose harness as well. ; used 1 WP8567668 (WIRE TIE ) from stock
Jim G.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced reservoir and dripping issue was resolved..
Jim G.
DISHWASHER KITCHENAID KDPM804KB Door warped from the transfer and is now loose. ; ordrng 1 W11416786 (DOOR BLACK STAINLESS. )
Jim G.
REFRIGERATOR SAMSUNG RF22M9581SGAA Eric reference# 7004042805 I contacted Samsung technical support who had me take picture via visual support app of part replaced. He said he will submit unit for replacement.
Jim G.
DISHWASHER KITCHENAID KDPM804KB Replace tube. Issue resolved.
Jim G.
COMPACTOR JENNAIR TC50S0 Determined drive gear is broken in two. In need of replacement. Collected service fee. ; ordrng 1 882699 (gear-drive)
Douglas H.
REFRIGERATOR AMANA ART308FFDB06 Last trip found faulty compressor. Replaced compressor to resolve the issue unit began cooling immediately upon testing. No further issues at this point.
Douglas H.
REFRIGERATOR KITCHENAID KSC24C8EYB02 "Normal operation pressures low -20 high 80, indicating a leak. Checked for leaks again and finally found dye coming from the RC suction tube at the base of the cabinet. Calling techline due to location of leak. Spoke with Austin. Explained the situation, he stated based on info its an internal leak and is not repairable, filled out paperwork for an exchange. Read disclaimer to me. No further issues at this point. Sr 7728326614"
Jim G.
WALLOVEN KITCHEN AID KEBS107SSS04 Verified hidden bake element. Collected service fee. ; ordrng 1 WPW10207398 (elmnt-bake)
Jim G.
REFRIGERATOR KITCHEN AID KRFC704FSS02 Replaced gasket.
Douglas H.
REFRIGERATOR KITCHENAID KSC24C8EYB02 "Checked pressures high side around 100 and low side in slight vacuum, put in diagnostics test 4 pressures equalized immediately. Pressures went up to 145 on high side and vacuum on low side, while running for refrigerator side. Wattage spikes to 125 and dropped to 68 and kept dropping. Checked unit for visible leaks. Couldnt locate any leaks. Calling techline due to reoccurring issue. Spoke with Cathy. She stated based on the info given, stated sounds like a restriction and to flush unit, vacuum and recharge. Flushed SS per techline, vacuumed and recharged. Unit now cooling. No further issues at this point. Sr 7728326614All work done today per techline recommendations. Scheduling a return visit to check on unit. ; schdld next appmnt for 11/12 THU !"
Jim G.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Replaced all parts. Issue resolved.
Jim G.
WALLOVEN KITCHEN AID KEBS107SSS04 Verified hidden bake element. Collected service fee. ; ordrng 1 WPW10207398 (elmnt-bake)
Jim G.
WASHER CROSLEY CAW38125HW0 "Asked at fault. Hub is also loose. ; ordrng 1 W10528947 (drive hub kit) and 1 W11172199 (basket) and 1 WP8533953 (screw), states that autho needed"
Jim G.
REFRIGERATOR KITCHEN AID KRFC704FSS02 Replaced door and UI. Issue resolved.
Jim G.
DISHWASHER KITCHENAID KUDC10FXSS5 Harness was visibly burned. Control seems to have been at fault it will also require replacement. ; ordrng 1 W10871222 (harns-wire) and 1 W11035586 (cntrl-elec)
Douglas H.
REFRIGERATOR WHIRLPOOL WRT318FZDB06 Double checked diagnosis. Issue not a SS issue. Got almost a full frost pattern in the short time unit plugged in and blowing cold. Issue lies in control and thermistor. Ordering control and thermistor. Parts on b/o; ordrng 1 W11353813 (CONTROL) and 1 WPW10384183 (THERMISTOR )
Jim G.
DRYER MAYTAG MEDB955FC1 Replaced valve. Issue resolved.
Jim G.
RANGE WHIRLPOOL AER6303MFS2 Verified main harness is significantly damaged. Customer specifically requested a return tip week of thanksgiving. ; ordrng 1 W11458879 (MAIN HARNESS)
Jim G.
WASHER WHIRLPOOL MVWB835DW4 Gearcase was needed however slider and rotor are also damaged. ; ordrng 1 W10734521 (slider) and 1 W10915701 (rotor)
Jim G.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Verified faulty icemaker. ; ordrng 1 W10873791 (icemaker)
Jim G.
WASHER CROSLEY CAW38125HW0 Austen SR#7728712283 advised to replace splutch kit. ; ordrng 1 W10721967 (drive pulley)