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Local Reviews
for Shavano Park, TX

ApplianceCare Rated 4.8 out of 5 stars based on 5 customer reviews

Map of Shavano Park, TX

No complaints




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know!


Map of Shavano Park, TX

Great service!




Review of ApplianceCare


Map of Shavano Park, TX

Great job




Review of ApplianceCare

The work was done efficiently and effectively. We were informed of arrival of tech and he was here within the prescribed time window


Response from ApplianceCare:

Thank you for writing a review!


Map of Shavano Park, TX

Steven Golla




Review of ApplianceCare

Steve is outstanding!!!!


Response from ApplianceCare:

Thank you for writing a review!


Map of Shavano Park, TX

Exceptional service




Review of ApplianceCare

Prompt and very professional


Response from ApplianceCare:

Thank you for giving us your feedback!


Steven G.

Steven G.

ICEMAKER (STANDA SCOTSMAN UN1215A-1A "Checked ice maker found very hot, found condenser motor not running, got fan to run but running rough, put a box fan in front of unit and unit started to make ice ordered motor; ordrng 1 12-3024-01 (motor-ge 2.3w fan)"

Near Limestone Oak, Shavano Park, TX 78230
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer stated that the issue is the unit is not making ice. Found issue to be ice stuck in the icemaker arm leaving it raised so that it would not engage. Unit functioning normally after removing the ice obstruction. Unit testing good with no further issues at this time

Near Long Bow Rd, Shavano Park, TX 78231
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KBSN608ESS00 "Checked refrigerator found frost build up at evaporator, spoke to jk at techline trouble shot down to bad control board.preformed voltage checks at no metal and heater Ed good. Ordering control board to resolve issue. Main control board/High Voltage board.; ordrng 1 W10200659 (cntrl-elec)"

Near Switch Oak, Shavano Park, TX 78230
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JUD24FCERS00 Replaced thermistor on refrigerator checked for voltage good checked no issues. No error codes found. Job complete.

Near Wellesley Landing, Shavano Park, TX 78231
Christian G.

Christian G.

DRYER MAYTAG MGD8200FC0 Customer denied service once informed of service fee. Stated she wanted to postpone and would call back if they were willing to go forward with service.

Near Bentley Manor, Shavano Park, TX 78249
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KBSN608ESS00 Replaced bi metal defrost on refrigerator upon techline request. No issues after replacement. No errors found during testing or operation. Job complete. Collected parts and labor.

Near Switch Oak, Shavano Park, TX 78230
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KBSN608ESS00 Checked refrigerator found frost build up at freezer section evap.called tech line preformed troubleshooting steps with techline narrowed down to bad bimetal defrost ordering bi metal to resolve issue.SR7727494055; ordrng 1 W10482187 (harns-wire)

Near Switch Oak, Shavano Park, TX 78230
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JUD24FCERS00 Checked refrigerator found bad thermistor. Ordering thermistor to resolve issue.; ordrng 2 W11238391 (thermistor)s

Near Wellesley Landing, Shavano Park, TX 78231
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KBSN608ESS00 "Checked refrigerator unit is working properly at this time, temps are normal, customer to watch and call if any problems"

Near Switch Oak, Shavano Park, TX 78230
Christian G.

Christian G.

DISHWASHER KITCHENAID KDTE234GBL0 Issue stated by customer: door hinge had made loud bang. Door would not close afterwards. Found hinge spring had slipped and dis located RT side door. Ordering hinge parts to resolve issue.; rqstng P&A on 2 8194001 (BALANCE)s and 2 WP8270020 (door spring)s and 1 WP8534854 (door hinge) and 1 WP8534854 (door hinge R) and 1 WPW10292152 (parts-misc) and 1 WPW10503548 (retainer)

Near Shavano Dr, Shavano Park, TX 78231
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KBSN608ESS00 Checked refrigerator customer had unit turned off advised tech line they said to let unit run and we will go back if any problems. ; O-emld tckt

Near Switch Oak, Shavano Park, TX 78230
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT311FZDB Replaced refrigerator door and molded gasket. Told customer to not open for 12 hours. Unit looking good.

Near Eton Pl, Shavano Park, TX 78231
Douglas H.

Douglas H.

WASHER MAYTAG MVWB765FW3 Unit door slamming after lid install yesterday. Found that I installed the hinges backwards. Fixed hinges to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near Honey Bee Ln, Shavano Park, TX 78231
Douglas H.

Douglas H.

WASHER MAYTAG MVWB765FW3 Unit not locking. Found cause due to be to broken lid. Replaced lid to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Honey Bee Ln, Shavano Park, TX 78231
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT311FZDB Issue is that gasket isn’t sealing in top left corner. Heated gasket to remold it. Taped door shut to help gasket retain its new shape. Instructed customer to take tape off tonight. If issue persists we need to order a new door (LW10599396) for the unit. Door is currently out of stock. Gate code is #4403.

Near Eton Pl, Shavano Park, TX 78231
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

ICEMAKER (STANDA KITCHEN AID KUIC15PLTS1 Issue ice maker stop making ice. Found ice maker to have a piece of trash stuck not letting water through. Told costumer it need a to be clean since it have lots of calcium build up. Service collected. Coming back to clean ice maker

Near Post Oak Way, Shavano Park, TX 78230
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

ICEMAKER (STANDA SCOTSMAN CU50PA-1B Issue is unit not making enough ice. Found thermostat bracket to be out place. Lower than usual. Not letting more ice be produce do yo been low. Fix thermostat. No other issues job complete. Attach pics of purchase date

Near Pepper Bush St, Shavano Park, TX 78231
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHEN AID KUDS50FVPA4 "Issue is unit not turning on we order parts Console assembly W10250002 user interface W10243170 in the last 2 visit we got a different part due to part been discontinued. Call marcone and spoke to them asked them about the parts and they said that those parts are discontinued and are not made anymore. Told costumer what was going on that her warranty will get. Hold of her after everything is summited since the parts to fix the issue are discontinued. ; rqstng P&A on 1 W10243170 and 1 W10250002, states that autho needed"

Near Cinnamon Oak, Shavano Park, TX 78230
Ivan B.

Ivan B.

REFRIGERATOR JENN-AIR JUD24FCERS00 Replaced thermistor and defrost sensor. Advised customer to wait 24 hours for optimal results.

Near Wellesley Landing, Shavano Park, TX 78231
Steven G.

Steven G.

ICEMAKER (STANDA KITCHEN AID KUIS18NNTB1 "Checked ice maker found crack in water pan causing water to run out before unit could make ice, replaced water pan checked operation unit is working normal now"

Near Box Oak, Shavano Park, TX 78230
Colton B.

Colton B.

DISHWASHER KITCHENAID KDFE104HBL0 Customer complaint was a leak. Couldn’t replicate leak durning q 20 minute cycle. SG recommended lowering rollers to tilt unit back more. Looked like rollers were already lowered. Ran another 20 minute cycle and still no leaks. Raised front legs to help with leveling. Unit testing good.

Near Box Oak, Shavano Park, TX 78230
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DISHWASHER KITCHEN AID KUDS50FVBL3 Issue is unit not turning on. Replace control board. But the wrong console was order. Ordering the right part. W10249999; ordrng 1 W10249999 (panel-cntl)

Near Cinnamon Oak, Shavano Park, TX 78230
Steven G.

Steven G.

ICEMAKER (STANDA KITCHEN AID KUIS18NNTB1 Checked ice maker found crack in water pan ordered ; ordrng 1 WP2324334 (pan-water)

Near Box Oak, Shavano Park, TX 78230
Ivan B.

Ivan B.

REFRIGERATOR JENN-AIR JUD24FCERS00 Refrigerator section freezing water bottles. Temperature displayed on control panel is not correct temp of section. Ordered thermistor and defrost sensor; ordrng 1 W10287848 (THERMISTOR ) and 1 W10772858 (DEFROST SENSOR)

Near Wellesley Landing, Shavano Park, TX 78231
Ivan B.

Ivan B.

DISHWASHER KITCHEN AID KUDS50FVBL3 Checked dishwasher. Dishwasher getting no power. Outlet is pushing correct volts. Ordered control and console. Customer prefers appointment from 2-5; rqstng P&A on 1 W10208674 (ELEC CONTROL) and 1 W10249999 (CONSOLE ASSEMBLY )

Near Cinnamon Oak, Shavano Park, TX 78230
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL RB270PXYB Last visit found damaged glass panel. Replaced with new part to resolve issue. No further issues at this time.

Near Switch Oak, Shavano Park, TX 78230
Tommy B.

Tommy B.

VENT HOOD WHIRLPOOL UXT5236BDS Customer stated that the issue was a scraping noise. Found issue to be the fan behind the filter scraping against a metal rod. Ordering a new fan to correct installation issues. Fan appears to be warped.; ordrng 1 W10416840 (fan blade)

Near Geddington, Shavano Park, TX 78249
Tommy B.

Tommy B.

OVEN ELECTRIC (S WHIRLPOOL KEBS207SSS04 Previous visits had heating issues. Swapped out the baking element in order to resolve this issue today. Unit is now assessing good with no further issues.

Near Geddington, Shavano Park, TX 78249
Ezequiel V.

Ezequiel V.

DISHWASHER JENNAIR JDB9800CWS1 Replaced dish were control board and control panel. Parts covered under limited warranty. Ran diagnostics quick cycle no issues found during testing dishwasher working as designed. Job complete.

Near Happy Trail, Shavano Park, TX 78231
Tommy B.

Tommy B.

OVEN ELECTRIC (S WHIRLPOOL KEBS207SSS04 Will need a helper tech to install part. Have created helper ticket.; schdld next appmnt for 12/12 THU !

Near Geddington, Shavano Park, TX 78249
Tommy B.

Tommy B.

WASHER WHIRLPOOL MAVT346AWW Last visit found broken drain pump. Swapped with new pump to resolve issue. Unit testing good now.

Near Branch Oak Way, Shavano Park, TX 78230
Ezequiel V.

Ezequiel V.

DISHWASHER JENNAIR JDB9800CWS1 Checked dishwasher found control board and control panel not responding. Good voltage to unit ordering new control board and control panel. Both parts covered under limited warranty. Contacted marcone control panel is on back order no eta. Collected service call fee ; ordrng 1 W10866121 (cntrl-elec) and 1 W11179176 (panel-cntl)

Near Happy Trail, Shavano Park, TX 78231
Tommy B.

Tommy B.

OVEN ELECTRIC (S WHIRLPOOL KEBS207SSS04 Temperature tests shownunit still not getting to temp. Ordering bake element. ; ordrng 1 WPW10207398 (elmnt-bake)

Near Geddington, Shavano Park, TX 78249
Tommy B.

Tommy B.

OVEN ELECTRIC (S WHIRLPOOL KEBS207SSS04 Swapped control to resolve temperature issues and unit is still not getting all the way up to temperature before cycling. Ordering a sensor to resolve cycling issue.; ordrng 1 WPW10131825 (sensor)

Near Geddington, Shavano Park, TX 78249
Tommy B.

Tommy B.

OVEN ELECTRIC (D WHIRLPOOL RB270PXYB Customer stated that the unit has a cracked inner glass panel. Ordering new part to resolve issue. Collected service call.; ordrng 1 WP3169203 (glass-door)

Near Switch Oak, Shavano Park, TX 78230
Tommy B.

Tommy B.

WASHER WHIRLPOOL MAVT346AWW Customer stated that the unit is operating louder than usual and also leaking water. Found issue to be broken drain pump. Preserving parts to resolve issue. Collected service call.; ordrng 1 WP35-6780 (pump-water)

Near Branch Oak Way, Shavano Park, TX 78230
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHEN AID KEBS207SSS04 Customer stated that the issue is the unit is not getting to proper temp. Tested his by preheating oven and recording temperatures during preheating cycle. First high temp is 188.5. Bottom oven high temp was 372.4. Determined issue to be faulty control. Quoted P&L. Collected service call. ; ordrng 1 WPW10312205 (cntrl-elec)

Near Geddington, Shavano Park, TX 78249
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KBMC140HSS0 "Replaced bulb, unit working properly. Collected labor."

Near Broken Bough Ln, Shavano Park, TX 78231
Tommy B.

Tommy B.

MICROWAVE OVEN KITCHENAID KBMC140HSS0 Could not replace light as it is in a difficult place to grab due to food buildup on assembly. Cleaned crisper as good as possible to reduce smoke issue.

Near Broken Bough Ln, Shavano Park, TX 78231
Ivan B.

Ivan B.

WASHER MAYTAG LAT9700AAW Replaced belts and ran test cycle. Unit ran well with no grinding or noises. Customer wanted to buy second set of belts to keep for later use if needed. No further issues at this time. Yes to survey and leave behind.

Near Happy Trail, Shavano Park, TX 78231
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Replaced external diverted pump. Tested unit. Issue resolved. Survey!

Near Geddington, Shavano Park, TX 78249
Ivan B.

Ivan B.

WASHER MAYTAG LAT9700AAW Checked washer. Found belts have lost tension and are rubbing against each other. Ordered replacement belts. Collected 113.66 check #9083. Quoted 123.88 for P+L. Rescheduled 11/8.; ordrng 2 12112425 (BELT)s

Near Happy Trail, Shavano Park, TX 78231
Jim G.

Jim G.

ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Unit requires New pump. Ordering part scheduling for next visit. ; ordrng 1 1901A (pump)

Near Geddington, Shavano Park, TX 78249