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Local Reviews
for Schertz, TX

ApplianceCare Rated 5.0 out of 5 stars based on 10 customer reviews

Map of Schertz, TX

Great service




Review of ApplianceCare


Map of Schertz, TX

Great Service




Review of ApplianceCare

Excellent and Professional Service! I called for service and he came out the next morning. He was completely equipped for the Coronavirus with mask and social distancing. He explained the problem, as was using far too much detergent. After practicing what he advised, using less detergent, the washing machine works perfectly. Totally Satisfied!


Map of Schertz, TX

Mrs. Garmon




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Schertz, TX

Awesome, young man




Review of ApplianceCare

He was very professional, knows his job, well groomed an outstanding mannerism.


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Schertz, TX

Awesome service




Review of ApplianceCare

The service technician was very professional and knowledgeable with my refrigerator. He also provide additional information about my refrigerator that was very helpful.


Response from ApplianceCare:

Thank you for writing a review! We are pleased to hear that the service provided met your expectations.


Map of Schertz, TX

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Schertz, TX

Great service and fruendly!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your feedback!


Map of Schertz, TX

Great Service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Schertz, TX

Great Service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Schertz, TX

Great service; friendly and professional




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced all parts and heat treated seal. Leveled refrigerator to enable proper door closure. Unit fully operational now.

Near Guy Guisborne, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHW6630HC0 "F8E1 F0E5 F0E2 ran diagnostics valves pump spin and wash working correct. Went over detergent usage with customer, customer using affresh advised customer to run affresh through unit again cut back on detergent and to not pack,clothes in unit. All operations normal."

Near Frank Baum Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Arrived spoke to Manager unit has been off they said possibly cooking issue advised customer to get unit accessible and leave on somit can correctly diagnosed. Rescheduling Monday. Did not collect since they could not find RV.; schdld next appmnt for 9/21 MON !

Near I-35 N, Schertz, TX 78154
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT730PAHB0 Appears that the customer never hooked up the drain hose. This will cause it to leak on the left side. This unit has a tight seal and is plastic which prevents leaking from rivets. Unit is fully operational and ready for resale as is.

Near I-35 N, Schertz, TX 78154
Shawn W.

Shawn W.

RANGE WHIRLPOOL WFE535S0JZ0 Hooked up power cord plugged in unit and display works fine (picture included). Ran diagnostics and found no error codes. Preheated bake element and found that the broil element came on and vice versa. Main wiring harness was swapped at control board. I place wiring harness on correct connections at control board. Tested unit and it is now fully operational. Ready for resale as is.

Near I-35 N, Schertz, TX 78154
Shawn W.

Shawn W.

WASHER MAYTAG MVWC465HW2 Ran diagnostics and found no errors. Unit is fully operational and ready for resale as is.

Near I-35 N, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR SAMSUNG RF22N9781SR/AA Removed ice with steamer removed icemaker then auger used RTV sealed iceroom installed new drain inspected drain for obstruction installed ice maker and auger tested all operations normal

Near Round Tree Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW6120HC0 Found unit has no hot water incoming from supply line ran diagnostics found F8E1 and F7E7 errors ran diagnostics found all components working as designed advised customer to get leaks to find source of how water supply issue install instruct not fulfilled yet job complete

Near Berry Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Found FC door warped causing inefficient cooling and frost RH RC door seal torn as well needs otl for both gaskets adhesive and FC door will clean condenser on return unit needs it once approved ; rqstng P&A on 1 13107111SQ (dor-fip ss) and 1 8201711 (adhesive) and 1 W10830274 (gasket-fip) and 1 WPW10714545 (gasket-fip), states that autho needed"

Near Cotton Spindle, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Checked refrigerator found food freezing in refrigerator section and sweating at dispenser seal, replaced damper and seal checked operation unit working normal now"

Near Rolling Brook Ln, Schertz, TX 78154
Shawn W.

Shawn W.

DRYER AMANA NED5800HW0 Found that the unit was missing a screw from the terminal block and that the customer that bought it had the neutral wire connected to the ground which would indicate improper installation by the consumer from Lowe’s. Replaced screw with a terminal block kit from truck stock. Ran normal load and the unit was heating and functioning as designed. Ran diagnostics and received no error codes. Ran Service Test mode and all loads functioned as designed. Unit fully operational.; used 1 330031 (TERM.BLK.REPLACE/PKY) from stock

Near I-35 N, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS02 Pulled unit found cabinet has lip about 1 inch higher in front advised customer that she will need builder to come in and shim unit up or shave down front lip snapped photo of this and existing damage removed unit replaced control inverter ACU magnetron then console retested unit found no errors customer has no internet yet she will connect to app and wifi later. Customer to get with builder on install.

Near Bowie Cove, Schertz, TX 78108
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED4815EW1 Found that the heating circuit was working as designed. Ran unit and checked temperatures with thermocouple. Read 144 degrees F. Found evidence of customers dryer vent needing cleaning. There was lint on the back of the lint screen. Unit was likely wired wrong at the terminal block or had a faulty outlet at the Lowe’s customers home if they were having a problem with heat. Repaired cosmetic displacement of the console (pictures included.Unit is fully operational and ready for resale as is.

Near I-35 N, Schertz, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced solenoid. The spring now snaps into place when the ice dispenser changes between crushed and cubed ice. Functioning as designed.

Near Foxbriar Ln, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Found RC door gasket had gap on top and left side causing condensation in RC. Tested fan this is working temperature is good. Used heat gun reset gasket tested all operations normal. Advised of survey.

Near Vicki Lynn Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT920SADM2 "F7E1 and F4E2 error codes on diagnostics found pump not coming on just humming and element good needs new control and pump. Need OTL; rqstng P&A on 1 W10854221 (cntrl-elec) and 1 WPW10671942 (PUMP MOTOR), states that autho needed"

Near Trail Stem, Schertz, TX 78154
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Slide adapter is damaged. Right side. ; ordrng 1 W10585150 (stop-pan) and 1 W10625070 (bracket)

Near Woodbridge Way, Schertz, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced the fan blade according to the service pointer. The missing parts of the gasket on the older production that the service pointer called for was already on this production. This should fix the problem. If not Tech Line said that we need to order a new freezer door white W10599407 and a gasket white W10692653. This would be our last option.

Near Newning, Schertz, TX 78154
Steven G.

Steven G.

DRYER MAYTAG MEDX655DW1 "Checked dryer found unit not starting, checked power everything checked ok, Replaced bad motor checked operation unit working normal now ; used 1 279827 (MOTOR) from stock"

Near Cloverleaf Dr, Schertz, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Discovered that the installers from Costco damaged the door as well as striping the screw that inserts into the handle. As well the mounting screws were screwed in to far causing a gap between the handle and the door. Unit will need new deli drawer, handle, gasket and hardware. Parts ordered. Explained to the customer that it could take up to 12 weeks to get the door. Pictures included.; ordrng 1 W11045125 (handle) and 1 W11104495 (dor-fip) and 1 WPW10443326 (gasket-fip) and 1 WPW10661886 (screw) and 1 WPW10661886 (screw)"

Near Guy Guisborne, Schertz, TX 78154
Steven G.

Steven G.

RANGE WHIRLPOOL WFE550S0HZ1 "After getting ready to replace hinge found crack on door handle trim, replaced trim and door hinge checked operation everything is working normal now"

Near Hull St, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found diffuser stuck open in RC. Removed shelf replaced diffuser reassembled tested All operations normal. SB shows goods date 12/16/19. Advised of survey.

Near Covered Bridge, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Checked water pressure low unit making ice temperature is good. Tested ice auger motor found clumping in ice bin. Spoke to TJ at tech line sr 7728324136 he advised me that pressure is to low but unit is operating as designed and 30 psi will complicate ice making process. Customer needs to remove ice bin dump ice weekly and rinse with warm water. He advised to refer customer to customer service for further assistance,unit working as designed. Called CXC spoke to Andrea reported what tech line found."

Near Berry Park, Schertz, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 Unit is doing the same thing. I called Tech Line and spoke with Robert. He suggested that we install the service kit W10916494 according to Technical Service Pointer W10916291A SR# 7728330660. Part ordered; ordrng 1 W10916494 (blade-fan)

Near Newning, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW8620HC1 DOP provided shows 1 year exactly from dispatch date unit under warranty Found door lock error codes tested assembly it has failed wiring good per tech sheet ordering new door lock rescheduling Friday. If issue not resolved ACU needed.; ordrng 1 W11316250 (LOCK)

Near Dearborn Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW3 "Found F8E1 and inlet temp errors, ran diagnostics found hot water inlet not operating replaced inlet valve with truck stock ran diagnostics and checked for leaks no leaks all operations normal. Advised of survey and paper.; used 1 W11165546 (VALVE) from stock"

Near Whisper Point, Schertz, TX 78108
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Checked refrigerator customer complaint is load noise when getting water through dispenser, replaced both water valves, still same noise advised customer this is normal sound, refrigerator is working properly"

Near Water Oak, Schertz, TX 78154
Steven G.

Steven G.

WASHER MAYTAG MVWB865GC1 "Checked washer ran diagnostics found no fault codes, ran test cycles everything checked properly, found suds advised customer to cut back on soap, washer is working normal"

Near Canyon Oak, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed front panel replaced UI and control tested all operations normal advised customer on loading washing and heating functions no email provided.

Near Bindseil Grove, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 "Checked refrigerator found water leaking at filter housing and water valve, filter housing has been replaced already.; ordrng 1 W10341329 (valve) and 1 W10678711 (tube-water)"

Near Fir Cir, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8000DW4 "Removed top found broken belt used truck stock repair kit to replace belt pulleys and rollers, belt would not fit onto idler pulley and motor at same time only motor compared sizes they are same routed belt to where unit will work checked for damage on panels or drum nothing visible everything seems square only thing that seems to be solution would be if drum is to big or bottom panel bent ordered bottom cabinet and drum. No eta on drum needs 2nd tech for help; ordrng 1 4392067 (dryer repair kit) and 1 W10613683 (base) and 1 W10626460 (drum) and 1 W11135007 (BULKHEAD) and 6 WPW10080190 (nut)s and 3 WPW10359272 (shaft)s, used 1 4392067 (REPAIR) from stock"

Near Ashley Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8000DW4 "Removed top found broken belt used truck stock repair kit to replace belt pulleys and rollers, belt would not fit onto idler pulley and motor at same time only motor compared sizes they are same routed belt to where unit will work checked for damage on panels or drum nothing visible everything seems square only thing that seems to be solution would be if drum is to big or bottom panel bent ordered bottom cabinet and drum. No eta on drum needs 2nd tech for help; ordrng 1 4392067 (dryer repair kit) and 1 W10613683 (base) and 1 W10626460 (drum) and 1 W11135007 (BULKHEAD) and 6 WPW10080190 (nut)s and 3 WPW10359272 (shaft)s, used 1 4392067 (REPAIR) from stock"

Near Ashley Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHZ0 Found F2 E2 error code reset unit same issue checked wires this was good ordered new control and UI rescheduling Thursday.; ordrng 1 W11028004 (wire) and 1 W11305308 (CONTROL ) and 1 W11368911 (UI)

Near Bindseil Grove, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked refrigerator found freezer door not sitting flush, adjusted door hinge checked operation unit is sealing properly now"

Near Linden Grove Dr, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Checked refrigerator found food freezing in refrigerator section and sweating on freezer gasket, ordered damper and will add silicone to freezer ; ordrng 1 W10196393 (damper control assy)"

Near Stackstone, Schertz, TX 78154
Shawn W.

Shawn W.

WASHER WHIRLPOOL WTW5000DW3 "Customer was complaining of the wash not going through a whole cycle during hot wash. Found that the hot water was not turned on. I turned on the hot water. Ran diagnostics. In Fault Code Display Mode no errors were presented.Ran automatic test mode. All loads function as normal. Noticed tie cable cabinet W10339879 missing, replaced and secured to hose with truck stock. Fully operational."

Near Panola Pass, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS973CIHZ00 Found door switch in RC not being activated when door shut. Tested found door needed to be aligned did this which helped added truck stock spacer retested all operations normal.; used 1 WPW10221048 (SPACER) from stock

Near Canopy Bend, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW560CHW0 Found F0 E4 and F0 E5 error codes checked functions in service mode valves pumps spin functions good no leaks unit balanced advised customer of off balance error and suds error. She let me know she is filling measuring cup of detergent-to top mark and explained to this is to much. Concentration is 2x and customer needs to only fill to 1st mark. Educated customer on proper loading and usage and to maintain unit with Affresh. All operations normal job complete.

Near Robin Hood Way, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Removed FC door replaced door connected wires and tubing tested no leaks ice maker working dispenser working wires not pinching all operations normal.

Near Sumter Glade, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 Found lid not locking ran diagnostics found stuck rotor error and lid lock error tested lock manually working but not when used as customer would found grinding noise from gear case called CXC spoke to Melinda Authorization MPZD800NL2 number for labor only have customer quote for parts and se service fee paid today and good 90 days.; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W10811956 (drum assy) and 1 W11162440 (CONTROL)

Near Limestone Mesa, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWC565FW2 "Ran diagnostics and found lid unlock error, replaced lid lock with new one tested found lid lock making humming noise then control looses power unit getting constant 120v reordering lid lock old is defective and control no ETA on control. Per DB.; ordrng 1 W11307244 (LOCK) and 1 W11399433 (CONTROL )"

Near Antler Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found lower module failed used truck module replaced found upper right on top flickering replaced with module sent by office all operations normal.; used 1 W11205083 (MODULE) from stock

Near Canyon Oak, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDX655DW1 Found failed drum roller. Used dryer repair kit replaced rollers and belt tested unit all operations normal customer paid service fee labor tax and part total.; used 1 4392067 (REPAIR) from stock

Near Hemingway Trail, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH78019HV0 "Removed unit replaced door control, thermostat ,antenna, and magnetron followed installation instructions tested all operations normal no email provided."

Near Jane Addams Dr, Schertz, TX 78154
Jim G.

Jim G.

OVEN ELECTRIC (D JENN-AIR JJW2830DP02 Customer has wrong address on file. They live in Fort Worth.

Near Overlook Dr, Schertz, TX 78108