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Local Reviews
for Schertz, TX

ApplianceCare Rated 5.0 out of 5 stars based on 8 customer reviews

Map of Schertz, TX

Mrs. Garmon




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Schertz, TX

Awesome, young man




Review of ApplianceCare

He was very professional, knows his job, well groomed an outstanding mannerism.


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Schertz, TX

Awesome service




Review of ApplianceCare

The service technician was very professional and knowledgeable with my refrigerator. He also provide additional information about my refrigerator that was very helpful.


Response from ApplianceCare:

Thank you for writing a review! We are pleased to hear that the service provided met your expectations.


Map of Schertz, TX

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Schertz, TX

Great service and fruendly!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your feedback!


Map of Schertz, TX

Great Service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Schertz, TX

Great Service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Schertz, TX

Great service; friendly and professional




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found broken wire on FC door that is on ice maker circuit unable to repair wires or replace needs new FC door NEEDS OTL.; rqstng P&A on 1 LW11038917 (DOOR)

Near Sumter Glade, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8500DC3 Found F6E3 error codes and restricted airflow cleared codes tested unit found all unit functions working moisture in exhaust caused by restricted airflow tested over and over no error codes. Did find timed dry selection not working needs console new terminal block screws and feet. Rescheduling 4/2; ordrng 1 279393 (screw) and 4 49621 (foot)s and 1 W10847565 (console)

Near IH 35 N, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WGE555S0BS00 Checked temperature sensor found it at 1.8k at room temperature Found unit running hot in oven cavity calibrated unit -20 found bad surface element and switch for left front advised customer how to adjust temp settings and if issue in oven cavity still present to run unit 30 minutes prior to next visit to check temps again.; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10441696 (switch-inf)

Near Willow Top Dr, Schertz, TX 78154
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT970SAHV0 Found unit not installed. Client bought it from Lowe’s but installed it themselves. Customer thinks that the spray areas are not working. Found that the dishwasher is not balanced front to back. Found drain hose not looped up. Client does have a top of the line garbage disposal but there was water backing up into the sink when the dishwasher was draining. The pump and motor problem definitely needs to be replaced. We will also need to replace the tub because the spray arm retainer clip is not intact. I explained to the client that they will need to loop the drain hose up and balance the unit or the pump and motor could go out again.; ordrng 1 W10681491 (tub-dishwr)

Near Olde Moss St, Schertz, TX 78154
Shawn W.

Shawn W.

FREEZER WHIRLPOOL WZF79R20DW03 "Unit was unplugged when I arrived. Customer bought a replacement for their food. Unable to check initial temperatures. Plugged it into an outlet that was good and the unit turned on and the compressor started up. While trying to get it to go into diagnostics it went blank before I could get in. I unplugged a few times waited and replugged. I can hear the control board chiming but it does not light up and the compressor and condenser fan both would not start up. This unit needs a new control board assembly and a new light switch, the light switch is sticking. I ordered parts.; ordrng 1 W10755325 (switch) and 1 W11221340 (contrl-box)"

Near Brooks Ave, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator found ice maker short cycling and filling the ice bucket with water, replaced ice maker checked operation unit working normal now ; used 1 WPW10190965 (ICE MAKER) from stock"

Near Trainer Hale Rd, Schertz, TX 78154
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Checked dishwasher found F2 E2 code ran diagnostics found bad control board, replaced control board checked operation unit working normal now"

Near Fawn Pass, Schertz, TX 78154
Steven G.

Steven G.

RANGE WHIRLPOOL WFC150M0EW3 "Checked range found upper burners working but oven is not, checked and found bake element not getting 220 volts replaced bad control board checked operation unit is working normal now"

Near Dusty Crossing, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Installed new door and hinges found gap still present in FC door called tech kine spoke to Chris SR 7727408888 he advised me that only other issue could be rear right needs to be shimmed and that this is binding cabinet customer needs to get with RV dealer to have this corrected.

Near Interstate 35 N, Schertz, TX 78154
Steven G.

Steven G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 "Checked oven found clock not keeping time, replaced control checked operation unit working normal now"

Near Tarrant Hill, Schertz, TX 78108
Devon F.

Devon F.

WASHER MAYTAG MHW5630HW0 Customer complaint was unit would get LF error code replaced inlet valves to resolve issue unit operating as designed.

Near Covered Bridge, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHZ0 Called Trade Partners spoke to Carly Sr 7727378741 she verified DOP and unit under 30 days old and is under cosmetic warranty. After installing nameplate found discoloration on nameplate received.Also found scratch on door panel that was pre existing spoke to builder rescheduling Monday to replace door panel and nameplate again.; ordrng 1 W11174872 (PANEL) and 1 W11178521 (NAMEPLATE)

Near Breton Pass, Schertz, TX 78154
Steven G.

Steven G.

RANGE WHIRLPOOL WFG320M0BS3 "Checked range found burners would light and after a few seconds would run out of gas checked gas line found valve at wall when on very little gas coming out, customer to get plumber to check, range is ok"

Near Aero Ave, Schertz, TX 78154
Steven G.

Steven G.

RANGE WHIRLPOOL WFC150M0EW3 Checked range found oven not working F9 fault code cannot get into diagnostics ordered control ; ordrng 1 W10887899 (CLOCK )

Near Dusty Crossing, Schertz, TX 78154
Steven G.

Steven G.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0AS03 "Checked oven found inner glass was broken, replaced glass checked operation unit is working normal now"

Near Cypress Barn, Schertz, TX 78154
Devon F.

Devon F.

WASHER WHIRLPOOL WTW7040DW1 Customer complaint was unit would get LF error code customer declined service because she thought I would have the part on the truck told her I had to order then come back she declined service.

Near Fred Couples, Schertz, TX 78108
Steven G.

Steven G.

DRYER AMANA NED4655EW1 "Checked dryer found tub was clean all felt was in place, checked clothes found it was softener stains from washer, dryer is working properly"

Near Chestnut Ct, Schertz, TX 78108
Steven G.

Steven G.

WASHER WHIRLPOOL WTW8500DC5 "Checked washer found lid was coming apart hinges, replaced lid checked operation everything checks ok."

Near Dartmouth Cove, Schertz, TX 78154
Steven G.

Steven G.

DRYER WHIRLPOOL MEDB765FW0 "Checked dryer found broken door switch and door catch, replaced both parts checked operation unit working normal now"

Near Chelsea Cir, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW4 Removed top tub ring broke washplate replaced gearcase reassembled with new washplate calibrated tested no errors all operations normal. No leaks unit working as designed.

Near Bethany Dr, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS01 "Dispatch was wrong this is for wall oven. Found unit not heating. Removed unit found thermostat on back open, replaced with truck stock thermostat tested unit all operations normal.Advised of survey and paper.; used 1 WP4449751 (THRMST-FIX) from stock"

Near Market Trail, Schertz, TX 78154
Steven G.

Steven G.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0AS03 Checked oven found inner glass shattered ordered 120.00 for glass; ordrng 1 W10347596 (door glass)

Near Cypress Barn, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FPS01 Replaced valve ran test no leaks all operations normal. Advised of survey.

Near Mesa Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB765FW0 Called Trade Partners spoke to Nancy she advised me unit not under manufacturer warranty but under extended warranty since i don’t have authorization cannot service unit SR number 7726342487. Advised customer to call warranty provider to get service dispatched correctly.

Near Aurora Sky, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC704FPS01 "Found valve intermittently working, will need to replace valve rescheduling for Monday part in SSB customer needs last appointment please.; ordrng 1 W11194380 (VALVE)"

Near Mesa Park, Schertz, TX 78154
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDF520PADW7 Customer complaint was unit would not drain found plug still in disposal removed plug unit is operating as designed. Customer also talks a lot

Near Chestnut Ct, Schertz, TX 78108
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Checked refrigerator found air damper leaking cold air into refrigerator section causing food to freeze, replaced air damper checked operation unit working normal now"

Near Pfeil Rd, Schertz, TX 78154
Steven G.

Steven G.

WASHER WHIRLPOOL WTW8040DW4 "Checked washer ran diagnostics found bad water valve long fill, replaced water valve checked operation unit is working normal now ; used 1 W11220230 (VALVE) from stock"

Near IH 35 N, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Checked refrigerator after adding dye drier went over unit did not find leak, customer to watch and call when unit starts to loose cooling; used 1 WPW10143759 (DRIER-HV) from stock"

Near Greenshire Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 Found inlet thermistor and long fill errors. Ran diagnostics valves working checked thermistor on board found unit needs new board setting appointment for tomorrow.; ordrng 1 W11162440 (CONTROL)

Near Meade St, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW4 Dispatch says water left in tub complaint is noise during agitation found gear case knocking loudly and leaking oil needs new gear case found washplate stuck to gearcase ordering both rescheduling Tuesday per customer request.; ordrng 1 W10811956 (GEAR CASE) and 1 W10902814 (washplate)

Near Bethany Dr, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Found where brackets meet FC door screw holes are stripped causing door to have play and door has already fallen off and door has functional damage previously. Ordering new door. Advised of 6-8 week period.; ordrng 1 W11024129 (DOOR)

Near Wooded Trail, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 Door not reaching interlock switches found 4 dents in microwave cavity where door meets unit causing interlocks not to complete circuit. Called techline spoke to Austin SR number 7727070456 he deemed unit unrepairable snapped photos of damage advised customer that Whirlpool will reach out to him with next steps.

Near Tarrant Hill, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH78019HV0 "F2E1 FCE1 error codes present and found low heating in unit, checked connections no issues here, per tech sheet for error codes ordering door with touchpad control and wifi module. Ordering new thermostat and magnetron for heating PSP items call when part comes in. OTR will need to be pulled down to repair.; ordrng 1 W10754514 (magnetron) and 1 W11051821 (thrmst-fix) and 1 W11084740 (antenna) and 1 W11128342 (cntrl-elec) and 1 W11188096 (DOOR)"

Near Jane Addams Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB850YG0 "Unit has bad idler pulley causing squeaking and cabinet needs changing out. Removed drum vacuumed out cabinet element blower, tested thermostats element. Replaced idler pulley and rollers from dryer repair kit from van, belt will not fit this model but belt is in good condition does not need to be changed at this time. Tested unit all operations normal normal advised customer to have vent cleaned cost for service fee labor and part with tax paid in full.; used 1 4392067 (REPAIR) from stock"

Near Taylor Made Cir, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Found auger motor locked up from when unit originally failed ice had melted and after being repaired auger had rusted internally next day caused it to fail. Service fee already paid. for repair.

Near Woodbridge Way, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL MH6130XEQ1 Found stuck light relay on micro computer found service pointer K4322752 for light not working this is opposite issue. Pointer calls for part 8172054. Part discontinued unable to order part. Called Trade Partners spoke Brenda she confirmed that diagnosis paid by Whirlpool she transferred me to Safety spoke to Adam SR number 7726931410 he also found that micro computer is no longer available an will not be able to repair unit. Customer will reach out to Manufacturer for next step the process Job complete. Advised of survey.

Near Rosewell Pl, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found corner gasket still has slight gap allowing warm air in. Checked cabinet found no issues do see door is at angle ordering new FC door and hinges customer to sign waiver since unit is in RV and has to be partially uninstalled before repair can be made.; ordrng 1 W10901054 (hinge-door) and 1 W11126848 (HINGE BOTTOM) and 1 W11202405 (STAINLESS DOOR)

Near Interstate 35 N, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Checked refrigerator found water pressure low due to RO system needs filter bypass ; ordrng 2 12664501SP (plug- bypa)s and 1 W10913947 (WATER VALVE )

Near Berry Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WGE555S0BS00 "Intermittent power issue when oven in use checked power and wiring no issues here needs OTL on control.; rqstng P&A on 1 WPW10539963 (cntrl-elec), states that autho needed"

Near Willow Top Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW4 Removed gearcase removed basket found bushing in basket sheered of from removal of gear case. Ordering new basket did install clutch did not install gearcase. Rescheduling 1/30.; ordrng 1 W10811960 (spin basket)

Near Kentucky Ridge, Schertz, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706EBS01 Top lights are dimmer than normal and freezer lights are not working. The Service Diagnostics mode would not display service test 12 accent light turns on or service test 62 pantry lighting. Under service test 66 manufacturing codes E0 was displayed indicating nor errors reported by the microprocessor. Called Tech-Line and talked to Rich to seek missing Schematic LED specifications. He explained to me that it is simply that the freezer LED needs to be swapped out. I ordered part.; ordrng 1 W10843353 (module)

Near Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Removed freezer door removed evaporator cover replaced fan and sensors. Replaced ice bucket ran diagnostics no error codes cycled ice maker all operations normal balance paid in full.

Near Woodbridge Way, Schertz, TX 78154
Devon F.

Devon F.

WASHER MAYTAG MVWC565FW2 Customer complaint was unit would not drain check drain pump seen pump disconnected reconnected pump unit is operating as designed.

Near Sandy Ridge Cir, Schertz, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Found temperatures fine. Looked at compressor fan and it is solid and working fine, not causing any issues. Called Tech-Line, spoke with Mitch. We tried some different techniques to replicate the sound. We determined that the next course of action would be to emplaced the foam strip kit around the evaporator fan and the evaporator cover. I have also ordered all parts related to cushioning support and protection of the evaporator fan motor. Whirlpool SR# 7726349491; ordrng 1 2203595 (support) and 1 2203596 (support) and 1 2304241 (gasket) and 1 W10252477 (gasket,air duct) and 1 WP8286642 (tape) and 1 WP8286642 (tape)"

Near Meadow Creek Dr, Schertz, TX 78154