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Local Reviews
for Schertz, TX

ApplianceCare Rated 5.0 out of 5 stars based on 9 customer reviews

Map of Schertz, TX

Great Service




Review of ApplianceCare

Excellent and Professional Service! I called for service and he came out the next morning. He was completely equipped for the Coronavirus with mask and social distancing. He explained the problem, as was using far too much detergent. After practicing what he advised, using less detergent, the washing machine works perfectly. Totally Satisfied!


Map of Schertz, TX

Mrs. Garmon




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Schertz, TX

Awesome, young man




Review of ApplianceCare

He was very professional, knows his job, well groomed an outstanding mannerism.


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Schertz, TX

Awesome service




Review of ApplianceCare

The service technician was very professional and knowledgeable with my refrigerator. He also provide additional information about my refrigerator that was very helpful.


Response from ApplianceCare:

Thank you for writing a review! We are pleased to hear that the service provided met your expectations.


Map of Schertz, TX

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Schertz, TX

Great service and fruendly!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your feedback!


Map of Schertz, TX

Great Service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Schertz, TX

Great Service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Schertz, TX

Great service; friendly and professional




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW8620HC1 DOP provided shows 1 year exactly from dispatch date unit under warranty Found door lock error codes tested assembly it has failed wiring good per tech sheet ordering new door lock rescheduling Friday. If issue not resolved ACU needed.; ordrng 1 W11316250 (LOCK)

Near Dearborn Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW3 "Found F8E1 and inlet temp errors, ran diagnostics found hot water inlet not operating replaced inlet valve with truck stock ran diagnostics and checked for leaks no leaks all operations normal. Advised of survey and paper.; used 1 W11165546 (VALVE) from stock"

Near Whisper Point, Schertz, TX 78108
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Checked refrigerator customer complaint is load noise when getting water through dispenser, replaced both water valves, still same noise advised customer this is normal sound, refrigerator is working properly"

Near Water Oak, Schertz, TX 78154
Steven G.

Steven G.

WASHER MAYTAG MVWB865GC1 "Checked washer ran diagnostics found no fault codes, ran test cycles everything checked properly, found suds advised customer to cut back on soap, washer is working normal"

Near Canyon Oak, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHZ0 Removed front panel replaced UI and control tested all operations normal advised customer on loading washing and heating functions no email provided.

Near Bindseil Grove, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 "Checked refrigerator found water leaking at filter housing and water valve, filter housing has been replaced already.; ordrng 1 W10341329 (valve) and 1 W10678711 (tube-water)"

Near Fir Cir, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8000DW4 "Removed top found broken belt used truck stock repair kit to replace belt pulleys and rollers, belt would not fit onto idler pulley and motor at same time only motor compared sizes they are same routed belt to where unit will work checked for damage on panels or drum nothing visible everything seems square only thing that seems to be solution would be if drum is to big or bottom panel bent ordered bottom cabinet and drum. No eta on drum needs 2nd tech for help; ordrng 1 4392067 (dryer repair kit) and 1 W10613683 (base) and 1 W10626460 (drum) and 1 W11135007 (BULKHEAD) and 6 WPW10080190 (nut)s and 3 WPW10359272 (shaft)s, used 1 4392067 (REPAIR) from stock"

Near Ashley Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8000DW4 "Removed top found broken belt used truck stock repair kit to replace belt pulleys and rollers, belt would not fit onto idler pulley and motor at same time only motor compared sizes they are same routed belt to where unit will work checked for damage on panels or drum nothing visible everything seems square only thing that seems to be solution would be if drum is to big or bottom panel bent ordered bottom cabinet and drum. No eta on drum needs 2nd tech for help; ordrng 1 4392067 (dryer repair kit) and 1 W10613683 (base) and 1 W10626460 (drum) and 1 W11135007 (BULKHEAD) and 6 WPW10080190 (nut)s and 3 WPW10359272 (shaft)s, used 1 4392067 (REPAIR) from stock"

Near Ashley Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT730PAHZ0 Found F2 E2 error code reset unit same issue checked wires this was good ordered new control and UI rescheduling Thursday.; ordrng 1 W11028004 (wire) and 1 W11305308 (CONTROL ) and 1 W11368911 (UI)

Near Bindseil Grove, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "Checked refrigerator found food freezing in refrigerator section and sweating on freezer gasket, ordered damper and will add silicone to freezer ; ordrng 1 W10196393 (damper control assy)"

Near Stackstone, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Checked refrigerator found freezer door not sitting flush, adjusted door hinge checked operation unit is sealing properly now"

Near Linden Grove Dr, Schertz, TX 78154
Shawn W.

Shawn W.

WASHER WHIRLPOOL WTW5000DW3 "Customer was complaining of the wash not going through a whole cycle during hot wash. Found that the hot water was not turned on. I turned on the hot water. Ran diagnostics. In Fault Code Display Mode no errors were presented.Ran automatic test mode. All loads function as normal. Noticed tie cable cabinet W10339879 missing, replaced and secured to hose with truck stock. Fully operational."

Near Panola Pass, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS973CIHZ00 Found door switch in RC not being activated when door shut. Tested found door needed to be aligned did this which helped added truck stock spacer retested all operations normal.; used 1 WPW10221048 (SPACER) from stock

Near Canopy Bend, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW560CHW0 Found F0 E4 and F0 E5 error codes checked functions in service mode valves pumps spin functions good no leaks unit balanced advised customer of off balance error and suds error. She let me know she is filling measuring cup of detergent-to top mark and explained to this is to much. Concentration is 2x and customer needs to only fill to 1st mark. Educated customer on proper loading and usage and to maintain unit with Affresh. All operations normal job complete.

Near Robin Hood Way, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Removed FC door replaced door connected wires and tubing tested no leaks ice maker working dispenser working wires not pinching all operations normal.

Near Sumter Glade, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 Found lid not locking ran diagnostics found stuck rotor error and lid lock error tested lock manually working but not when used as customer would found grinding noise from gear case called CXC spoke to Melinda Authorization MPZD800NL2 number for labor only have customer quote for parts and se service fee paid today and good 90 days.; rqstng P&A on 1 W10810403 (lid lock assy) and 1 W10811956 (drum assy) and 1 W11162440 (CONTROL)

Near Limestone Mesa, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWC565FW2 "Ran diagnostics and found lid unlock error, replaced lid lock with new one tested found lid lock making humming noise then control looses power unit getting constant 120v reordering lid lock old is defective and control no ETA on control. Per DB.; ordrng 1 W11307244 (LOCK) and 1 W11399433 (CONTROL )"

Near Antler Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found lower module failed used truck module replaced found upper right on top flickering replaced with module sent by office all operations normal.; used 1 W11205083 (MODULE) from stock

Near Canyon Oak, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDX655DW1 Found failed drum roller. Used dryer repair kit replaced rollers and belt tested unit all operations normal customer paid service fee labor tax and part total.; used 1 4392067 (REPAIR) from stock

Near Hemingway Trail, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH78019HV0 "Removed unit replaced door control, thermostat ,antenna, and magnetron followed installation instructions tested all operations normal no email provided."

Near Jane Addams Dr, Schertz, TX 78154
Jim G.

Jim G.

OVEN ELECTRIC (D JENN-AIR JJW2830DP02 Customer has wrong address on file. They live in Fort Worth.

Near Overlook Dr, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 Removed unit removed connectors from element removed bale element replaced and reassembled. Reinstalled unit preheated all operations normal.

Near Emerson Pass, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Part sent was Orion control board part needed was GF2 board, called tech line spoke to Chris got correct part number bypassed DC voltage determined this is definitely part needed. Unable to obtain part locally ordered part return on Friday.; ordrng 1 W11389713 (CONTROL)"

Near Water Oak, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FPS01 "Checked refrigerator after replacing UI hit dispenser paddle for water, doesn’t work hear switch clicking but no water, than finally starts working, after talking to Austin at tech line advised to replace door ordered; ordrng 1 W11110291 (DOOR) and 1 W11227903 (ASSEMBLY USER INTERFACE )"

Near Mesa Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Found main control Orion board has shorted relay Ui functions not working correctly and unit resets intermittently will need new Orion board and possibly UI quoted customer. Since UI is factory order will order Control first and install first if UI needed then will have to wait. W11225853 is UI part number. Rescheduling 4/15; ordrng 1 W11164517 (CONTROL)

Near Water Oak, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 "4/13/20 9:49: SL there 4/13 MON, 9:07 to 9:39"

Near Emerson Pass, Schertz, TX 78154
Jim G.

Jim G.

RANGE WHIRLPOOL RF367LXKQ0 Replaced broiler and socket. Unit tested properly thereafter. Issue resolved.

Near Weeping Way, Schertz, TX 78154
Jim G.

Jim G.

RANGE WHIRLPOOL WGE555S0BS00 Replaced all switches. Issue resolved. Tested unit.

Near Willow Top Dr, Schertz, TX 78154
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Freezer fan is not functional. As it is dc it is causing short to board resulting in PO error. ; ordrng 1 W11249952 (motor-evap) and 1 WP67006337 (blade- fan)

Near Woodbridge Way, Schertz, TX 78154
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Checked dishwasher found blemish on front door, replaced door checked operation unit working normal now"

Near Breton Pass, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FPS01 Checked refrigerator found water working intermittent went to replace switch and paddle harness broke on UI ordered; ordrng 1 W11293313 (UI)

Near Mesa Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL RF367LXKQ0 Found shorted broil element and broken light socket assembly need also new screw for back since it is stripped out ordered both rescheduling Thursday. Customer needs to waiver since unit was put outside and have to reinstall unit. Customer declined to sign waiver spoke NR said to proceed with repair and not install unit without waiver signed.; ordrng 1 3196701 (light socket assy) and 1 W10856603 (elmnt-brol) and 1 W11233072 (SCREW)

Near Weeping Way, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "4/6/20 9:21: SL there 4/6 MON, 8:40 to 9:16"

Near Interstate 35 N, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8500DC3 "Removed console replaced with new, installed level feet and terminal screws and nuts tested all operations normal."

Near I-35 N, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Checked refrigerator found freezer light out not working, replaced light checked operation unit working normal again ; used 1 W10908166 (MODULE) from stock"

Near Winkler Trail, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WGE555S0BS00 Installed switch and burner while installing switch found burn marks on right front and left rear switches. Checked for shorts in wire and damage no damfe or shorts ordered other 3 switches to correct issue rescheduling Tuesday ; ordrng 1 WP7403P238-60 (switch-inf RIGHT REAR) and 1 WP7403P239-60 (switch RIGHT FRONT) and 1 WPW10295048 (switch-inf)

Near Willow Top Dr, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Checked refrigerator found unit not cooling found no freon in unit added dye drier and charged unit ordered parts, customer wants to return unit to Lowe’s, either way ; ordrng 1 W10313899 (evaporator) and 1 W10346415 (condenser), used 2 WPW10143759 (DRIER-HV) from stock"

Near Asiago, Schertz, TX 78108
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFC704FPS01 Checked refrigerator found door switch not working properly ordered; ordrng 1 W10403752 (switch) and 1 W10889223 (PADDLE )

Near Mesa Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found broken wire on FC door that is on ice maker circuit unable to repair wires or replace needs new FC door NEEDS OTL.; rqstng P&A on 1 LW11038917 (DOOR)

Near Sumter Glade, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8500DC3 Found F6E3 error codes and restricted airflow cleared codes tested unit found all unit functions working moisture in exhaust caused by restricted airflow tested over and over no error codes. Did find timed dry selection not working needs console new terminal block screws and feet. Rescheduling 4/2; ordrng 1 279393 (screw) and 4 49621 (foot)s and 1 W10847565 (console)

Near IH 35 N, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WGE555S0BS00 Checked temperature sensor found it at 1.8k at room temperature Found unit running hot in oven cavity calibrated unit -20 found bad surface element and switch for left front advised customer how to adjust temp settings and if issue in oven cavity still present to run unit 30 minutes prior to next visit to check temps again.; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10441696 (switch-inf)

Near Willow Top Dr, Schertz, TX 78154
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT970SAHV0 Found unit not installed. Client bought it from Lowe’s but installed it themselves. Customer thinks that the spray areas are not working. Found that the dishwasher is not balanced front to back. Found drain hose not looped up. Client does have a top of the line garbage disposal but there was water backing up into the sink when the dishwasher was draining. The pump and motor problem definitely needs to be replaced. We will also need to replace the tub because the spray arm retainer clip is not intact. I explained to the client that they will need to loop the drain hose up and balance the unit or the pump and motor could go out again.; ordrng 1 W10681491 (tub-dishwr)

Near Olde Moss St, Schertz, TX 78154
Shawn W.

Shawn W.

FREEZER WHIRLPOOL WZF79R20DW03 "Unit was unplugged when I arrived. Customer bought a replacement for their food. Unable to check initial temperatures. Plugged it into an outlet that was good and the unit turned on and the compressor started up. While trying to get it to go into diagnostics it went blank before I could get in. I unplugged a few times waited and replugged. I can hear the control board chiming but it does not light up and the compressor and condenser fan both would not start up. This unit needs a new control board assembly and a new light switch, the light switch is sticking. I ordered parts.; ordrng 1 W10755325 (switch) and 1 W11221340 (contrl-box)"

Near Brooks Ave, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked refrigerator found ice maker short cycling and filling the ice bucket with water, replaced ice maker checked operation unit working normal now ; used 1 WPW10190965 (ICE MAKER) from stock"

Near Trainer Hale Rd, Schertz, TX 78154
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT780SAEM1 "Checked dishwasher found F2 E2 code ran diagnostics found bad control board, replaced control board checked operation unit working normal now"

Near Fawn Pass, Schertz, TX 78154