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Local Reviews
for Schertz, TX

ApplianceCare Rated 5.0 out of 5 stars based on 6 customer reviews

Map of Schertz, TX

Awesome service




Review of ApplianceCare

The service technician was very professional and knowledgeable with my refrigerator. He also provide additional information about my refrigerator that was very helpful.


Response from ApplianceCare:

Thank you for writing a review! We are pleased to hear that the service provided met your expectations.


Map of Schertz, TX

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Schertz, TX

Great service and fruendly!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your feedback!


Map of Schertz, TX

Great Service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Schertz, TX

Great Service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Schertz, TX

Great service; friendly and professional




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Found where brackets meet FC door screw holes are stripped causing door to have play and door has already fallen off and door has functional damage previously. Ordering new door. Advised of 6-8 week period.; ordrng 1 W11024129 (DOOR)

Near Wooded Trail, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH32519HZ4 Door not reaching interlock switches found 4 dents in microwave cavity where door meets unit causing interlocks not to complete circuit. Called techline spoke to Austin SR number 7727070456 he deemed unit unrepairable snapped photos of damage advised customer that Whirlpool will reach out to him with next steps.

Near Tarrant Hill, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH78019HV0 "F2E1 FCE1 error codes present and found low heating in unit, checked connections no issues here, per tech sheet for error codes ordering door with touchpad control and wifi module. Ordering new thermostat and magnetron for heating PSP items call when part comes in. OTR will need to be pulled down to repair.; ordrng 1 W10754514 (magnetron) and 1 W11051821 (thrmst-fix) and 1 W11084740 (antenna) and 1 W11128342 (cntrl-elec) and 1 W11188096 (DOOR)"

Near Jane Addams Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB850YG0 "Unit has bad idler pulley causing squeaking and cabinet needs changing out. Removed drum vacuumed out cabinet element blower, tested thermostats element. Replaced idler pulley and rollers from dryer repair kit from van, belt will not fit this model but belt is in good condition does not need to be changed at this time. Tested unit all operations normal normal advised customer to have vent cleaned cost for service fee labor and part with tax paid in full.; used 1 4392067 (REPAIR) from stock"

Near Taylor Made Cir, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Found auger motor locked up from when unit originally failed ice had melted and after being repaired auger had rusted internally next day caused it to fail. Service fee already paid. for repair.

Near Woodbridge Way, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL MH6130XEQ1 Found stuck light relay on micro computer found service pointer K4322752 for light not working this is opposite issue. Pointer calls for part 8172054. Part discontinued unable to order part. Called Trade Partners spoke Brenda she confirmed that diagnosis paid by Whirlpool she transferred me to Safety spoke to Adam SR number 7726931410 he also found that micro computer is no longer available an will not be able to repair unit. Customer will reach out to Manufacturer for next step the process Job complete. Advised of survey.

Near Rosewell Pl, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found corner gasket still has slight gap allowing warm air in. Checked cabinet found no issues do see door is at angle ordering new FC door and hinges customer to sign waiver since unit is in RV and has to be partially uninstalled before repair can be made.; ordrng 1 W10901054 (hinge-door) and 1 W11126848 (HINGE BOTTOM) and 1 W11202405 (STAINLESS DOOR)

Near Interstate 35 N, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Checked refrigerator found water pressure low due to RO system needs filter bypass ; ordrng 2 12664501SP (plug- bypa)s and 1 W10913947 (WATER VALVE )

Near Berry Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WGE555S0BS00 "Intermittent power issue when oven in use checked power and wiring no issues here needs OTL on control.; rqstng P&A on 1 WPW10539963 (cntrl-elec), states that autho needed"

Near Willow Top Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW4 Removed gearcase removed basket found bushing in basket sheered of from removal of gear case. Ordering new basket did install clutch did not install gearcase. Rescheduling 1/30.; ordrng 1 W10811960 (spin basket)

Near Kentucky Ridge, Schertz, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706EBS01 Top lights are dimmer than normal and freezer lights are not working. The Service Diagnostics mode would not display service test 12 accent light turns on or service test 62 pantry lighting. Under service test 66 manufacturing codes E0 was displayed indicating nor errors reported by the microprocessor. Called Tech-Line and talked to Rich to seek missing Schematic LED specifications. He explained to me that it is simply that the freezer LED needs to be swapped out. I ordered part.; ordrng 1 W10843353 (module)

Near Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Removed freezer door removed evaporator cover replaced fan and sensors. Replaced ice bucket ran diagnostics no error codes cycled ice maker all operations normal balance paid in full.

Near Woodbridge Way, Schertz, TX 78154
Devon F.

Devon F.

WASHER MAYTAG MVWC565FW2 Customer complaint was unit would not drain check drain pump seen pump disconnected reconnected pump unit is operating as designed.

Near Sandy Ridge Cir, Schertz, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Found temperatures fine. Looked at compressor fan and it is solid and working fine, not causing any issues. Called Tech-Line, spoke with Mitch. We tried some different techniques to replicate the sound. We determined that the next course of action would be to emplaced the foam strip kit around the evaporator fan and the evaporator cover. I have also ordered all parts related to cushioning support and protection of the evaporator fan motor. Whirlpool SR# 7726349491; ordrng 1 2203595 (support) and 1 2203596 (support) and 1 2304241 (gasket) and 1 W10252477 (gasket,air duct) and 1 WP8286642 (tape) and 1 WP8286642 (tape)"

Near Meadow Creek Dr, Schertz, TX 78154
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 Unit has vibration noise issue. Found issue to be leveling issue. Leveled unit to resolve the issue. Unit testing good now with normal noise. No further issues at this point. Yes to survey and leave behind.

Near Meadow Creek Dr, Schertz, TX 78154
Shawn W.

Shawn W.

WASHER WHIRLPOOL WTW8040DW2 Ran service diagnosis and received error code F0 E3 overload. F0 E 5 OFB off balance load.F9 E1 drain pump system problem long drain. F2 E1 UI stuck button. According to Test 7 for drain pump the drain pump should have a resistance between 12 to 15 ohms. The resistance on this drain pump at J4-1 wrt J4-3 was 22 ohms. Needs new drain pump. I ordered part.; ordrng 1 W10727777 (pump-water)

Near Lori Lynn Dr, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 "Parts break down gave me part number for RC fan motor and harness, found on parts list part number was not what unit called for, located part number on fan motor installed from factory ordered correct part number rescheduling 1/14 am call.; ordrng 1 W11249952 (EVAPORATOR FAN MOTOR.)"

Near Woodbridge Way, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED6620HW0 Removed front and drum replaced motor blower rollers idler pulley and belt. Reassembled all operations normal.

Near Sumter Glade, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW4 Found shifter error code and unbalanced error codes ran diagnostics found unit unable to spin basket at same speed as agipeller removed agipeller found damaged gearcase removed rotor found damaged shifter ordered both rescheduling 1/14. ; ordrng 1 W10754448 (clutch) and 1 W10868473 (gearcase)

Near Kentucky Ridge, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Removed doors defrost evaporator in RC replaced fan and harness reassembled tested all operations normal.

Near FM 2252, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Removed old gasket with heat gun installed new gasket used clear sealant to adhere gasket to liner, tested all operations normal advised customer not to disturb door for atleast 4 hours to ensure proper setting of seal and sealant. Advised of survey and paper. No email provided."

Near Interstate 35 N, Schertz, TX 78154
Devon F.

Devon F.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS00 "Customer complaint was unit would not make tones when operating unit, reset unit and instructed cus to reset unit every couple days, unit is operating as designed."

Near McCulloch Glenn, Schertz, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced damper control and control board. Conducted diagnostics, no errors. Fully functional. Job complete."

Near Schertz, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Temperatures in refrigerator were 3 degrees F in Freezer and 40 degrees F in fresh food section. Replaced control board. Ran diagnostics, no errors. Fully operational. Job complete."

Near Berry Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED6620HW0 Found whining noise from motor found stuck blower wheel will need both found noise from rollers . Blower and motor to repair unit as well as rollers. Wednesday 1/8 pm call.; ordrng 1 4392067 (dryer repair kit) and 1 W11086656 (motor-drve) and 1 WP697772

Near Sumter Glade, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Unit was off on arrival turned on put unit in defrost mode no defrost but temp high checked thermistors found evap thermistor in ice at 7.2k since unit was off in making determination to replace wire harness and fan in FC since customer complain is noise from FC unable to determine for sure but this is most likely issue. Quoted for repair service fee rescheduling ; ordrng 1 W11087438 (motor-evap) and 1 W11129522 (ice-contnr)

Near Woodbridge Way, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Found RC section evaporator frozen over ran service test all thermistors passed checked continuity on evap thermistor found it out of range will need to return with fan and harness for RC. Rescheduling 1/7.; ordrng 1 W11087438 (motor-evap)

Near FM 2252, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found FC gasket deformed used heat gun to correct issue but still not sealing 100 percent ordering new gasket for FC. Rescheduling 1/7; ordrng 1 WPW10355585 (gasket-fip)

Near Interstate 35 N, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Cleared frozen drain line by evaporator and found drain tube grommet in cabinet collapsed called tech line spoke to TJ SR number 7726779325 he said that this would deem unit non repairable. Advised customer that manufacturer will contact with resolution. Advised of survey and paper.

Near Red Tip Dr, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED5000DW2 "Found unit not powering on at all found L1 and neutral on same leg when unit under load called tech ,one spoke to David Sr number 7726780621 he said house wiring issue and have electrician inspect wiring."

Near Panola Pass, Schertz, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Checked temperatures in fresh food section and found the temperature at 41 degrees F and the freezer at 3 degrees F. Customer claims that the Icemaker and water dispenser is working fine. Customer was concerned about a thin sheet of ice on the bottom of the freezer. When taking the freezer door off I noticed that the bottom left screw was inserted at a odd angle and that it was not fully seated. The client had explained that recently they found the door slightly ajar which probably got some air in there which once closed started freezing the melted ice. I ran a complete diagnosis with help from Whirlpool Tech-line (Andy). I found no deficiencies and all loads were operating as designed. I explained to the customer that they should be sure that the freezer door is always fully closed. The seal and sealing mechanism on the door is sound. I provided them with our number and told them to give us a call if they have any further issues. Fully operational.

Near Holland Park, Schertz, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 I found the temperatures to be off and my assessment was that it needed a new control board. In regards to the water pressure. I explained to the client that they were only getting 3 ounces when they should have been getting 9 on my time test. They did have an RO system recently and I explained the specifications they would need for the water pressure going into the RO system as well as from the RO system into the refrigerator for optimal ice production. I ordered the new control board.; ordrng 1 W10867574 (cntrl-elec)

Near Berry Park, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED8000DW4 Customer has foil vent installed and duct is restricted advised to get vent cleaned and purchase rigid vent hose for safety and performance. Found open element replaced element with van stock vacuumed out cabinet tested all operations normal advised of survey and paper. No email provided. DOP attached to work order. ; used 1 WP3387747 (ELEMENT) from stock

Near Union Creek Dr, Schertz, TX 78154
Devon F.

Devon F.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Customer complaint was unit UI panel was unresponsive replaced control panel to resolve issue unit operating as designed.

Near Harper Run, Schertz, TX 78154
Devon F.

Devon F.

OVEN ELECTRIC (S WHIRLPOOL WOS72EC0HS00 Customer complaint was unit display was unresponsive. Tech verified unresponsive display. Ordering new display to resolve issue.; ordrng 1 W11351998 (CONTROL PANEL)

Near Harper Run, Schertz, TX 78154
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint was unit would have bad odor and water and bottom of unit, tech noticed installation was installed improperly the drain hose is coming in from the top of the sink cabinet with allows water to come back into unit instructed cus to get someone to reinstall it correctly from the bottom of cabinet."

Near Harper Run, Schertz, TX 78154
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 "Checked refrigerator after adding dye drier found leak at evaporator vacuumed unit and replaced evaporator, charged unit and everything checks ok"

Near Forsyth Park, Schertz, TX 78154
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The damper is not operating correctly and the diagnostics test is not completing the sub tasks in step 3. The unit will need a new damper control and/or possibly a new control board. I have ordered both parts and will return to vendor if either is not needed.; ordrng 1 W10479155 (control) and 1 W11161172 (cntrl-elec)

Near Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDX655DW1 "Removed vent found duct makes 90 degree turn to roof found wood chips and lint in duct, measured temps and operation thermostat functions at exhaust on all 3 settings found normal range of temps customer need dryer vent duct cleaned all operations normal advised of potential fire hazard and to get this done asap. Advised of survey and paper"

Near Brook Hollow Dr, Schertz, TX 78108
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Scott SR# 7726612096Adjusted manually issue resolved. Parts were not needed after all.

Near Oak Run, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 Removed basket replaced drive assembly and clutch reassembled tested no leaks calibrated unit and leveled. All operations normal advised of survey and paper.

Near Columbia Dr, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced door switch defrosted evaporator tested door switch working traced short in fan circuit replaced fan motor in FC tested for 25 minutes no errors ran test 4 and frost patterns good all operations normal. Fan motor was installed 3 months ago returning old one since defective.

Near FM 2252, Schertz, TX 78154
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WGE745C0FS01 Removed cracked cooktop replaced tested all operations normal advised of survey and paper.

Near Foxbriar Ln, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 Found shifter error code removed rotor found oil on gear case and damage to clutch ordering both rescheduling 12/10; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE)

Near Columbia Dr, Schertz, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX988SIBM01 SEALED SYSTEM TECH IF APPROVED Found ball of ice in FC evaporator over cap tube and suction line unit OOW spoke to SG he advised that needs UV dryer to find leak labor would be and after leak is found cost to repair unit if leak is found in evaporator service good 90 days. ; rqstng P&A on 1 WPW10143759 (dryer)

Near Turncreek Ln, Schertz, TX 78154