Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for San Antonio, TX

ApplianceCare Rated 4.7 out of 5 stars based on 271 customer reviews

Map of San Antonio, TX

Warranty Issues




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback. Though we have no affiliation with the warranty companies, we do apologize for any inconvenience you experienced. If there was anything we as the service company could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of San Antonio, TX

Excellent Service




Review of ApplianceCare

The technician’s customer service as exceptional.


Response from ApplianceCare:

Thank you for writing a review!


Map of San Antonio, TX

great service




Review of ApplianceCare

Service was great, but results were the same. Whirlpool technician (Dave) the problem can not be fixed, and I would have to speak with customer service about replacement. Being this is the 5th time of dealing with this issue since my initial call in October,I would like to see about having this refrigerator replaced.


Map of San Antonio, TX

Excellent Work




Review of ApplianceCare

Jim did a great job. Kept after the problem and got it taken care of.


Response from ApplianceCare:

Thank you for writing a review!


Map of San Antonio, TX

Great Service




Review of ApplianceCare

Really knowledgeable and flexible. Came to our house to look at fridge but we had dishwasher problems. Instead of “passing the buck” to someone else he looked at it at ordered the part we needed.


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear that the service provided to you met your expectations!


Map of San Antonio, TX

Excellent Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of San Antonio, TX

Diana




Review of ApplianceCare

He did a great job!


Response from ApplianceCare:

Thank you for giving us your feedback! If there was any way we could have brought you 5-star service, please feel free to reach out and let us know.


Map of San Antonio, TX

Very good




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of San Antonio, TX

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of San Antonio, TX

owner




Review of ApplianceCare

Excellent job


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Very professional and thorough.




Review of ApplianceCare

Shawn was pleasant to work with and a total professional.


Response from ApplianceCare:

Thank you for writing a review! Shawn is a vital part of our team


Fast Efficient Service!




Review of ApplianceCare

Steve is knowledgeable, professional and efficient.


Response from ApplianceCare:

Thank you for writing a review! Steve is a vital part of our team.


Barry




Review of ApplianceCare

Jim is awesome, he is always very professional and very courteous.


Response from ApplianceCare:

Thank you for writing a review!


Very Professional!




Review of ApplianceCare

Devon was always on time and courteous for the 2 visits.


Response from ApplianceCare:

Thank you for writing a review!


No comment




Review of ApplianceCare


Great service.




Review of ApplianceCare

Fast and friendly service. Very happy with service!


Rogena




Review of ApplianceCare

How can I rate with no service provided...? Chose average as a default.


Beth




Review of ApplianceCare

Service rep was prompt and thorough! Answered questions well and was courteous.


Patricia




Review of ApplianceCare

Great service


Leaders




Review of ApplianceCare


Great service




Review of ApplianceCare

Christian was very professional and helpful.


Response from ApplianceCare:

Thank you for giving us your feedback! Christian is a vital part of our team.


Awesome




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Not happy




Review of ApplianceCare

After the man worked on our oven now the drawer under oven no longer goes in and out smoothly


Response from ApplianceCare:

Thank you for giving us your feedback! Our office will be reaching out to you soon to discuss a return appointment.


Doug




Review of ApplianceCare

He is a true professional


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare

The service team was outstanding and most helpful in answering our questions!!!


Response from ApplianceCare:

Thank you for writing a review for us!


Jackilene




Review of ApplianceCare

Devon was great. The part that had to be ordered took entire too long but that’s not his fault.


Response from ApplianceCare:

Thank you for giving us your feedback!


Worthless




Review of ApplianceCare

The tech did absolutely nothing. Made an assumption of what was wrong without even looking at the part he assumed was causing the noise, then lied on the service form that he cleared it and the noise was gone. Machine is still making noise and I’m requesting Maytag never use this company again


Response from ApplianceCare:

Thank you for giving us your feedback. We do apologize for any inconvenience that was caused through this process. Someone from our office will be reaching out soon to discuss these concerns with you


Great Service and Followup Assistance!




Review of ApplianceCare

Mr. Felton was the third Tech that came to service our Dryer which was making a loud noise. He ordered the necessary part and returned two days later to repair dryer. He was professional, patient and very pleasant. Unfortunately, we had to call him back because we couldn't get our washing machine to run; the water valve was turned off during repair service, and we couldn't figure out how to turn it back on. Of course, Mr. Felton came right in and turned the valve with no problem. We really appreciated Appliance Care and Mr. Felton's prompt attention and assistance.


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear that the service provided to you met your expectations.


Come back, Ivan




Review of ApplianceCare

Ivan was great, however the fridge is now making a knocking sound.


Response from ApplianceCare:

Thank you for writing a review! Someone will be reaching out to you soon to schedule a return visit


the door to the dryer was not closing




Review of ApplianceCare

the gentleman that came to my house was very polite and went straight to the problem. He was courteous and professional. I am very pleased.


Response from ApplianceCare:

Thank you for writing a review!


Refrigerator rattling




Review of ApplianceCare

Jim was very nice and patient. Unfortunately the refrigerator would not make the sound while he was here.


Response from ApplianceCare:

Thank you for writing a review! We hope to be able to solve the issue when it arises again.


Diligent service




Review of ApplianceCare

While it took three visits and my husband assisting, we were happy with the emails and phone calls and true time windows that let us know where we were in the process as our parts were being ordered and work actually scheduled and completed.


Response from ApplianceCare:

Thank you for writing a review! We do apologize for any inconvenience you experienced but are glad to hear the issue was resolved.


Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Homeowner




Review of ApplianceCare

Outstanding service and prompt response


Response from ApplianceCare:

Thank you for writing a review!


Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue stated by customer: refridgerator was cooling intermittently. Customer states after install of parts unit started cooling, got up to 50deg. and went back to normal temps. Customer stated unit has been at temp since. Advised customer to continue keeping an eye on unit in the mean time. Unit test good."

Near Koenig, San Antonio, TX 78251
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC54EC7HS01 Replaced interlock. Issue resolved.

Near Encino Briar, San Antonio, TX 78259
Devon F.

Devon F.

OVEN ELECTRIC (S WHIRLPOOL WOS513COHS01 Customer complaint was unit would over heat by 30 degrees recalibrated unit to -25 degrees unit is operating as designed.

Near Monteverde Way, San Antonio, TX 78259
Jim G.

Jim G.

DRYER AMANA NED4655EW1 Thermal cut off was not wired properly. Corrected wiring connectivity. Issue resolved.

Near Estate Hill Dr, San Antonio, TX 78258
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW6620HW0 Last trip found rough tub. Replaced tub to solve issue. Unit tested good. No further issues at this time. Yes to survey and leave behind.

Near Windbrooke St, San Antonio, TX 78249
Christian G.

Christian G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Issue stated by customer: Error Code, Fault Code or Message What is the Error Code? Starts with F8 E1. Lower cooling fan speed. Replaced wiring harnesses to unit. Tested unit, got up temps for broil and bake. No error codes displayed. Unit test good. Informed customer of survey."

Near Co Rd 375, San Antonio, TX 78253
Steven G.

Steven G.

FREEZER WHIRLPOOL GAFZ30FDGB01 Checked freezer found bad Evaporator fan motor ordered; ordrng 1 W10359880 (motor-evap)

Near Garraty Ct, San Antonio, TX 78209
Douglas H.

Douglas H.

OVEN ELECTRIC (S JENN-AIR JJW3830IL00 "Calling Techline due to reoccurring issues. Spoke with Robert, he stated to send pictures to techline for research. Whirlpool_techline@whirlpool.com7726427947No further issues at this point for me."

Near Echoing Oaks, San Antonio, TX 78255
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRFC704FSS01 "Found icebox fan motor faulty, causing a very loud noise. Will need to replace motor and control. ; ordrng 1 W10858452 (harns-wire) and 1 W11114721 (cntrl-elec) and 1 W11407678 (ICEBOX FAN )"

Near Flora Springs, San Antonio, TX 78253
Devon F.

Devon F.

WASHER MAYTAG MHW5630HC0 Customer complaint was unit would leak from under unit replaced tub to pump tube unit is operating as designed.

Near 7 Winds, San Antonio, TX 78258
Devon F.

Devon F.

REFRIGERATOR MAYTAG MFX2876DRM00 Customer complaint was unit would not cool in freezer compartment called tech line we tested evap tech noticed evap frost pattern was only happening on the top of evap tech line recommended replacing three way valve. 7727047594 Steve ordering new three way valve to resolve issue ; ordrng 1 W11094466 (valve) and 1 WPW10143759 (dryer)

Near Redland Mesa, San Antonio, TX 78259
Tommy B.

Tommy B.

COOKTOP GAS WHIRLPOOL WCG51US0DS00 Replaced gas tubing and the gas valve to resolve burner issues. Unit tested good now with no further issues. Customer declined the survey.

Near Cove Way, San Antonio, TX 78250
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Freezer is still not cooling. Called techline (SR7727042055) who said to have someone in sealed systems come and check. It is probably a restriction in the sealed system judging by the frost pattern on Evap. Ordering a drier and scheduling for tomorrow.; ordrng 1 W11179385 (drier-tube)

Near Victory Row, San Antonio, TX 78254
Steven G.

Steven G.

OVEN ELECTRIC (D WHIRLPOOL WOS51EC0AS04 "Checked oven found unit dead, checked power getting 220 volts to oven checked fuse found bad replaced fuse checked operation unit working normal again ; used 1 WPW10638608 (FUSE) from stock"

Near Haverhill Way, San Antonio, TX 78209
Devon F.

Devon F.

WASHER MAYTAG MVWX655DW1 Customer complaint was unit would not stop draining replaced control board unit is operating as designed.

Near Shallow Grove, San Antonio, TX 78247
Douglas H.

Douglas H.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Checked microwave. Hood lamp stays lit after being turned off. Issue with control board sending constant voltage to light. Ordered replacement. ; ordrng 1 W11342846 (ACU)

Near Noble Night, San Antonio, TX 78255
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4816FW2 Customer complaint is of a burning smell during cycle. Entered diagnostics and found no error codes. Ran unit through automatic test and all steps passed. Ran unit through manual spin and agitation. Did not smell anything out of the ordinary. checked wiring of unit and motor and gearcase. Called Techline and spoke with Liam. Documented findings. SR#7727043549. Unit is good to go.

Near San Antonio, TX 78253
Jim G.

Jim G.

MICROWAVE OVEN KITCHENAID KMBP100ESS03 Discovered a switch was faulty. Replaced switch. Issue resolved.

Near Winding View, San Antonio, TX 78260
Richard G.

Richard G.

DRYER WHIRLPOOL WED99HEDW0 "Replaced wiring harness, heating element, and thermal cutoff. Tested unit, all good. Tested to complete. Unit is good to go. Spoke with customer about survey."

Near Retreat Run, San Antonio, TX 78253
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced heater and thermostat. Ran unit through diagnostics. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Aikman Wy, San Antonio, TX 78254
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFF507HPS00 Costumer forgot she has an appointment. She will call office to reschedule ; saved tckt

Near Wildstone Cir, San Antonio, TX 78232
Devon F.

Devon F.

COOKTOP ELECTRIC KITCHENAID KCED600GSS01 Customer complaint was unit she wanted the burner elements to be bigger and thought hers was defective instructed customer how burners look and they set in a bowl-like housing. Unit is operating as designed

Near Golden Grove, San Antonio, TX 78247
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519HZ3 Replaced control and light bulb. Tested to complete. Unit is good to go.

Near Red Falls Rd, San Antonio, TX 78253
Tommy B.

Tommy B.

DRYER MAYTAG MED6630HW Issue is a no hear dryer. Found issue to be bad element. Ordering parts to resolve issue.; ordrng 1 WP3387747 (element)

Near Rim Dr, San Antonio, TX 78257
Jim G.

Jim G.

DISHWASHER MAYTAG MDB8989SHZ0 Used all sent parts save for controls and wire harness. The brackets were at fault. Replaced brackets and the rest for parts for good measure. Issue resolved.

Near Summit Cove, San Antonio, TX 78258
Devon F.

Devon F.

DRYER MAYTAG MEDB765FC0 Customer complaint was unit door would not stay closed during operation ordering new strike and catch to resolve issue.; ordrng 1 W11366436 (STRIKE) and 1 WP3389441 (catch)

Near Preston Hall Dr, San Antonio, TX 78247
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 "Found control dead not powering on,reset board led power indicator not working but was able to run diagnostics found grinding from gearcase need OTL for gearcase control and splutch kit.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11170317 (CONTROL ) and 1 W11255272 (GEAR CASE)"

Near Triple Wood, San Antonio, TX 78263
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRFF707ESS00 Steve SR# 7727053305 cleared

Near Spring Scent, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

DRYER WHIRLPOOL LER7646JQ0 Replace thermal cut off. part stop working after it was replace the first time. Dryer heating up again. Job complete

Near Cross Timber, San Antonio, TX 78258
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRS571CIHV01 Issue is with the icemaker. Found it to be regarding the motor not engaging. Ordering new icemaker to resolve issue. ; ordrng 1 W10873791 (icemaker)

Near Rim Dr, San Antonio, TX 78257
Jim G.

Jim G.

RANGE KITCHENAID KSEG700ESS3 Upon inspection confirmed the convention fan assembly will need to be replaced. ; ordrng 1 W11414552 (CONVECTION FAN ASSEMBLY)

Near S Glenrose Rd, San Antonio, TX 78260
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer complaint is that the refrigerator section is too cold. They have it set on the lowest cooling setting and food it freezing. Ordering air diffuser and thermistor.; ordrng 1 W11317276 (diffuser) and 1 WPW10384183 (thermistor)

Near Silver Grove, San Antonio, TX 78254
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

ICEMAKER (STANDA KITCHENAID KUIC15POZP0 Issue ice maker not making ice. Ran diagnostics found drain pump stuck dou lots of calcium and dirt. Clean pump. Ran diagnostics. Unit now making ice job complete. Service fee collected.

Near De Enclave, San Antonio, TX 78258
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

RANGE KITCHENAID KSDB900ESS3 I arrive at costumers house and he came out ask me what was I doing. Told him I was there to work on his stove. He said he didn’t know about the appointment. I ask him if he wanted me to look at the unit since I was already there he said no. He wants the office to call him and talk to him to set an appointment.

Near Laurie Michelle Rd, San Antonio, TX 78261
Jesus C.

Jesus C.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS00 Tested oven. F6E4 error codes. Bake and broil elements test good. Will need to order new acu. ; ordrng 1 W11040197 (cntrl-elec)

Near Big Thunder, San Antonio, TX 78245
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW8500DC5 "Found F3E2, F0E4, stored in unit. Cleared out faults and ran diagnostics, all test passed. Found drain hose way too far inside drain port. Made adjustments on drain hose. Dispenser is not clogged and does not show any cracks. Went over loaded procedures and cleaning and dumping out left over water from dispenser. Ran a calibration on unit as well. Unit is working as designed."

Near Lasalle Way, San Antonio, TX 78253
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Issue is freezer stop cooling. Ran diagnostics and check for error. lol fan are working so is ice maker. Pantry is cooling at the right temperature. Freezer evap not cooling. No frost pattern. Need new Evaporator. Ordering part ; ordrng 1 W10248589 (evaporator) and 1 W10286069 (drier-uv)

Near Susie Ct, San Antonio, TX 78216
Christian G.

Christian G.

WASHER MAYTAG MVWX655DW1 "Issue stated by customer: Washer less than 1 year old, makes noise like something is loose when spinning. Ran unit through diagnostics. No error codes. Unit shakes during spin cycle. Ordering parts.; ordrng 1 W11130362 (suspension) and 1 WPW10006384 (drive belt)"

Near Wood Cir, San Antonio, TX 78251
Jesus C.

Jesus C.

WASHER MAYTAG MVWB880BW0 Installed new basket and tub. Ran diagnostics test. All test pass. Good water. Good agitate. Good spin. Good drain. Unit is working properly. Tested to complete.

Near Paul St, San Antonio, TX 78203
Jesus C.

Jesus C.

WASHER WHIRLPOOL WTW7500GC0 Tested washer.f3E2 error code. No water from cold valve. Good water from hot. Good water supply. Valve is bad. Changed with valve from truck stock. Tested washer. Good water from cold. Ran diagnostics test. No further issues with washer. Tested to complete. ; used 1 W11165546 (VALVE) from stock

Near Reforma Dr, San Antonio, TX 78211
Richard G.

Richard G.

WASHER WHIRLPOOL WFW94HEAC0 "Customer complaint is that the washer would not run, and also that it would not unlock. Entered diagnostics and found error codes F05E02. Manually unlocked the unit and ran through automatic test. All good. Quoted customer cost to replace door lock. Does not want to do repair at this time. Collected service fee. Customer is military."

Near Travis Pth, San Antonio, TX 78253
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL KBLO36FTX08 "Checked refrigerator found wrong parts were ordered, picked up control replaced checked operation unit working normal now ; pckd up 1 W10757851 (cntrl-elec)"

Near E Sunset Rd, San Antonio, TX 78209
Jesus C.

Jesus C.

WASHER MAYTAG MVWB835DW2 Found bad water valve during testing. Gave customer estimate for repairs. 120 labor. 40 parts. Collected service fee. Customer will call to schedule repairs. ; ordrng 1 W11165546 (valve)

Near Luckey Ledge, San Antonio, TX 78252
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Issue ice maker not making ice replace maker and water valve. Defrost lines. Tested ice maker. Ice maker called for water. Tray is rotating. No other issues job complete.

Near River Falls, San Antonio, TX 78259
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KSSC48QMS01 Customer doesn’t have email and can’t print out Reciept asking can we send to house. Customer complaint was unit fridge compartment was not cooling properly replaced air baffle and diffuser to resolve issue upon arrival tech noticed evap was frozen as well thawed evap unit is operating as designed customer did not want to order bi metal. Collected PL 382.20.

Near Emerald Oaks, San Antonio, TX 78259