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Local Reviews
for San Antonio, TX

ApplianceCare Rated 4.7 out of 5 stars based on 350 customer reviews

Map of San Antonio, TX

He knew exactly what to do, was friendly and worked so efficiently!




Review of ApplianceCare


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Map of San Antonio, TX

Jim's the Best!




Review of ApplianceCare

My technician, Jim, was just outstanding. I have a 22 year old, big, expensive, built in refrigerator. Jim worked hard to diagnose the problem and helped me to order correct part for repair since parts from factory are no longer available. He also repaired my dishwasher and has it running like new. Service is a little pricey but you get the best from these guys. Highly recommend and will definitely use again.


Response from ApplianceCare:

Thank you for giving us your feedback! Jim is a vital part of our team.


Map of San Antonio, TX

awesome service and price.




Review of ApplianceCare

Steve Golla is one of the most professional repairmen I have ever had!


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Map of San Antonio, TX

Fast, efficient, knowledgeable, pleasant




Review of ApplianceCare

Recommended


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Map of San Antonio, TX

Great service




Review of ApplianceCare


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Map of San Antonio, TX

Great services




Review of ApplianceCare

He arrived early and was done in about 20min


Map of San Antonio, TX

Outstanding work and customer service




Review of ApplianceCare

He delivered what he said, that I would have my dryer running by Wednesday.


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Map of San Antonio, TX

Jim is Great Service man




Review of ApplianceCare

He is on time he does awesome


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Map of San Antonio, TX

Good service




Review of ApplianceCare

Doug was very kind and courteous. Service completed to our satisfaction. Would definitely recommend and use again.


Map of San Antonio, TX

Great and awesome




Review of ApplianceCare

I think he is an excellent person, very respectful and very efficient in his work.


Excellent Repair Service




Review of ApplianceCare

Doug Hebert is such a friendly and knowledgeable technician. He came out promptly, quickly diagnosed the problem and, once the replacement parts arrived, he returned right on time and fixed our washer with no problems whatsoever.


Very knowledgeable and professional




Review of ApplianceCare

Christian was totally awesome. Quick diagnosis and once parts were ordered he got the job done with no issues


Expedited the request, rep and service person gracious and courteous.




Review of ApplianceCare

Excellent, very pleased with service.


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problem not fixed




Review of ApplianceCare

we had two service call and still not fixed the problem. Last service ..man suggested we might ty Home Depot for a new water hose...a possible solution....and fix it ourselves .


Great service




Review of ApplianceCare

Very polite and professional!


Response from ApplianceCare:

Thank you for writing a review!


Tech was awesome




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know!


Great service!




Review of ApplianceCare

Was quick at identifying the problem


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Knowledgeable serviceman




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Very knowlegable and explained about washer would highly recommend him




Review of ApplianceCare


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Patri




Review of ApplianceCare

There was no cost since the machine was under warranty.


Response from ApplianceCare:

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Peggy




Review of ApplianceCare

Christian again , was extremely Professional and expressed a genuine interest in helping me to understand what service was being conducted. I am in Service Oriented job as well , and it’s so refreshing to have such a pleasant experience . Peggy


Response from ApplianceCare:

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Excellent




Review of ApplianceCare

Service was professional


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A Great Experience




Review of ApplianceCare

Ezequiel was creative in trouble shooting our problem and made it a one man rather than a two man job. Solved our problem and saved us money.


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Great service call!! I will be using you Guys from now on.




Review of ApplianceCare

Awesome service. Thank you!


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Excellent service




Review of ApplianceCare


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Excellent Service




Review of ApplianceCare

JR knew what the problem was after just 2 questions from me. It's great to have access to a professional.


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Very good




Review of ApplianceCare


Good service




Review of ApplianceCare

Good service and advice


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Rita




Review of ApplianceCare

Great service —timely and professional!


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Thank you for writing a review!


Great service




Review of ApplianceCare

I was impressed with the quick response during setting up the appointment. The technician was on time, he called before coming to my house. He was very throughly in his job, he explained really well the problem and fortunately it was a quick fix.


Sheeja




Review of ApplianceCare

Richard fixed the problem with my frodge. Good experience


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Excellent customer service




Review of ApplianceCare

Excellent customer service


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Thank you!


Fixed right




Review of ApplianceCare

Was an installation issue that was cleared quickly.


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.




Review of ApplianceCare


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Prompt service




Review of ApplianceCare

Great and prompt service by the technician


Response from ApplianceCare:

Thank you!


Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WTW5000DW3 Checked washer found no issues. No error codes found during testing or operation. Recalibrated machine ran diagnostics test no issues.Job complete.

Near W César E Chávez Blvd, San Antonio, TX 78237
Ezequiel V.

Ezequiel V.

WASHER MAYTAG MVWB765FW3 Replaced gearcase due to stripped screw . Ran diagnostics no issues no error codes found during testing or operation. Job complete.

Near SW Loop 410, San Antonio, TX 78245
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found ice build up at back of freezer. Replaced evap motor on refrigerator no issues. Checked for cold air flow good flow. Job complete.

Near Glencrest Dr, San Antonio, TX 78229
Ezequiel V.

Ezequiel V.

DISHWASHER KITCHENAID KDTM354DSS5 Checked dishwasher found unit on control lock held control lock button for 3 seconds as directed. No issues unlocking ran diagnostics test no issues with dishwasher. Job complete.

Near Whisper Dawn St, San Antonio, TX 78230
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF330PAHB Complaint is that dishes are not drying. Tested unit. Element is heating. Found customer not using rinse aid. Advised customer that unit needs rinse aid to dry properly. Performed customer instruct. No further issues. Job complete.

Near N Run, San Antonio, TX 78249
Jesus C.

Jesus C.

DRYER WHIRLPOOL WED7500GW0 Complaint is dryer will shut off during cycle. Door will crack open and stop dryer. Found door switch was loose causing door to open. Replaced door switch. No further issues. Unit is working properly. Collected payment for repairs. Job complete. ; used 1 WP3406107 (SWITCH DOOR) from stock

Near Westshire Dr, San Antonio, TX 78227
Jesus C.

Jesus C.

WASHER MAYTAG MVW7230HW0 Tested washer. Found leak coming from drain hose. Hose not clamped on properly. Secured hose to pump. No further issues. Tested to complete.

Near W Cheryl Dr, San Antonio, TX 78228
Jesus C.

Jesus C.

WASHER MAYTAG MHW6630HW0 Water leaking from drain hose. Hose not secured properly. Tightened down hose with clamp. No leaks during testing. No further issues. Tested to complete.

Near Oakdale, San Antonio, TX 78229
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW3 Tested washer. Found pressure hose is kinked to control. Fixed pressure hose. No issues during testing. Unit is working properly. Job complete.

Near West Ave, San Antonio, TX 78201
Jim G.

Jim G.

OVEN ELECTRIC (D KITCHENAID KODC304ESS00 Replaced control heating element and temperature sensor probe. Discovered the unit was also incorrectly wired. Corrected wiring issue as well. Issue resolved. Scott SR# 7727509710

Near N Hunters Cir, San Antonio, TX 78230
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL WRS325FDAB06 Replaced wire harness due to evapfan intermittent. After installation fan working as designed. No issues. No errors found during operation or testing. Job complete.

Near Thrush View Ln, San Antonio, TX 78209
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced faulty inlet valve, tested unit for completion."

Near Tiptop Ln, San Antonio, TX 78253
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW2 Replaced gearcase and drive motor. Calibrated unit. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Arbor Pl, San Antonio, TX 78228
Jesus C.

Jesus C.

RANGE UNKNOWN WVW51UC0FS1 Complaint is vent hood making noises. We were here to service unit months ago. Advised customer that unit will need to be uninstalled by the builder. Unit is still not removed. Cannot service unit. Customer needs to have unit removed in order to service. ; ordrng 1 W10894803 (blower fan)

Near Carmona Pass, San Antonio, TX 78252
Jim G.

Jim G.

DRYER WHIRLPOOL LER4634JQ0 Replaced door switch. Issue resolved.

Near Fawn Gate St, San Antonio, TX 78248
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Replaced thermistor and control board. Tested to complete. Unit is good to go.

Near Pine Warbler, San Antonio, TX 78253
Ezequiel V.

Ezequiel V.

REFRIGERATOR JENN-AIR JFFCC72EFS00 Checked refrigerator found ice build up on door and dispenser arm unable to rotate properly. Defrosted ice build up unit is working/dispensing as designed. No error codes found during testing or operation. Job complete.

Near E Melrose Dr, San Antonio, TX 78212
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW92HEFW0 "Replaced pump drain for washer, went through diagnostics. Did not see any leaks will have customer use and test again."

Near Willow Dust, San Antonio, TX 78254
Ezequiel V.

Ezequiel V.

WASHER WHIRLPOOL WFW5620HW0 Customer stated drain pump is in continuous loop. Checked for error codes found F8E1. Found water left in basket after diagnostics testing. ; ordrng 1 W10918608 (pump-water)

Near Shook Ave, San Antonio, TX 78212
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SDHW02 "Running unit through diagnostics, ice production has shown way down. Customer was concerned the unit was not working, been takes about 3 days to fill up. Went over survey with customer."

Near Hanging Branch, San Antonio, TX 78253
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF540PADM2 Complaint is dishwasher not cleaning dishes. Tested unit. No water to tub during testing. Found water supply line turned off. Turned on water. Good water to tub. Good water circulation through motor. Good drain. Good heat. Unit is working properly. Issue caused by water supply. Collected service fee. Job complete.

Near W Grayson St, San Antonio, TX 78212
Justin  R.

Justin R.

MW-HOOD COMBO WHIRLPOOL WMH31017HB4 "Calling techline to assist, changed out control and interlocks no change, David is assisting. 7727509501 need to order another cam housing for interlocks ; ordrng 1 W11244494 (interlock)"

Near San Antonio, TX 78252
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL MTB2156GEW "Checked refrigerator deiced freezer coil found evaporator fan not working, and Evaporator icing up not sealed system problem ; ordrng 1 61005935 (motor,evap fan)"

Near Bangor Dr, San Antonio, TX 78228
Jim G.

Jim G.

WASHER MAYTAG MVWB955FW1 This issue was not present on the previous visit. The gearcase is faulty and the basket is warped. This is causing the unit not to spin properly and jerk around causing OB errors. Ordering both parts to repair. ; ordrng 1 W10743267 (basket) and 1 W11393684 (GEARCASE)

Near Vinca Reef, San Antonio, TX 78260
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL GD25BFCHT00 "Checked refrigerator found found broken wires at door hinge, fixed wires now ice and water are working"

Near Fenwick Dr, San Antonio, TX 78239
Christian G.

Christian G.

WASHER MAYTAG MVWC465HW2 Issue stated: physical damage. Replaced cabinet. Unit clear for resale.

Near Bandera Rd, San Antonio, TX 78254
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Issue stated by customer: freezer section developing frost. Found gasket not compressed all the way on upper left side. Pressed gasket back down into place and compressed gasket all around to work into place. Advised customer to allow the gasket to settle for a week or two and to call back if still having further issues.

Near Cedar Park, San Antonio, TX 78249
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Determined issue was due to a faulty slide adapter harness. ; ordrng 1 W11170612 (harns-wire)

Near Turquoise Sky, San Antonio, TX 78261
Richard G.

Richard G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Replaced control and console. Preheated oven to 350 degrees and let it sit for 5 minutes. Unit is operating normally. Tested to complete. Unit is good to go.

Near Tulip Dam, San Antonio, TX 78253
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE510S0HS1 Active door hinge is broken. Will need to replace hinge. ; ordrng 1 W10299224 (hinge-door)

Near Avenue A, San Antonio, TX 78215
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT541SZHV00 Complaint is no cool In Fresh food. Freezer semi freezing and moisture buildup. Found door gasket on freezer door is torn and leaking air into unit. Airflow into fresh food section is blocked. Gasket is sealed onto door and liner. Removing gasket will cause liner to warp. Will need to replace door that comes with new gasket. ; ordrng 1 LW11041497 (dor-fip)

Near Gulf, San Antonio, TX 78202
Christian G.

Christian G.

WASHER WHIRLPOOL WET4024HW0 "Issue stated: washer doesn’t start. Found dryer runs fine. Washer control power button was out of place, repositioned board. Unit good."

Near Cogburn Ave, San Antonio, TX 78249
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5000DW2 "Issue stated by customer: washer making high pitched noise when stopping. Unable to recreate issue in diagnostic cycle. Put towels in and set unit to drain and spin. No noise. Ran unit with wet clothes and at end of cycle unit made the high pitched noise. Previously replaced splutch and gearcase. Ordering motor, suspension and gearcase once more to resolve issue.; ordrng 1 W11035751 (gearcase) and 1 W11130362 (suspension) and 1 W11283592 (motor-drve)"

Near Wiseman Blvd, San Antonio, TX 78251
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Issue stated by customer: refrigerator wouldn’t cool. Unit had been increasing in temperature intermittently. Unit was blowing at 27 degrees when I had arrived. Tested multiple unit components. Evap fan and motor were running good, thermistor checked good. Voltage tested good from wall. Was putting unit back together and noticed freezer coils started dripping with condensation. Defrost coil got hot up to 380 degrees and was burning water that dripped onto it. Informed customer it was eva. Customer said he’d call if they were to move forward with purchase."

Near Sprightly Ln, San Antonio, TX 78254
Richard G.

Richard G.

RANGE WHIRLPOOL WFG550S0HZ Customer complaint is that the front left burner will not light without lighting the other burners. Found orifice was clogged. Cleaned out orifice and unit is working as designed. Tested to complete. Unit is good to go.

Near Elounda, San Antonio, TX 78245
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KBSD602ESS00 "ESTIMATE ONLY! Unit leaking underneath left side. Found leak to be coming from inside the waterline/ wire harness bundle that is connected to the door. In order to repair issue unit will need freezer door assembly. Quoted 1313.18 for P&L plus tax, customer wants to think about it. Collected Sc. ; rqstng P&A on 1 W10800792 (dor-fip us)"

Near Westminster Ct, San Antonio, TX 78257
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFE515S0ES2 Unit oven not working. Verified unit has proper voltage going to it. Ohmed out the elements both testing good. Finding issue to be control not sending voltage to elements. Ordering control to resolve the issue. ; ordrng 1 W11122543 (cntrl-elec)

Near Talavera Ridge, San Antonio, TX 78257
Douglas H.

Douglas H.

RANGE WHIRLPOOL WFE320M0ES2 Unit oven not heating. Finding issue to be faulty control not sending voltage to the elements. Ordering control to resolve the issue ; ordrng 1 W11122560 (cntrl-elec)

Near Worth Pkwy, San Antonio, TX 78257
Christian G.

Christian G.

WASHER WHIRLPOOL WET4024HW "Issue stated: washer doesn’t power on. Dryer works, washer non responsive. Found bad control, ordering control+capacitor.; ordrng 1 W11176560 (capacitor) and 1 W11189137 (cntrl-elec)"

Near Cogburn Ave, San Antonio, TX 78249
Christian G.

Christian G.

WASHER WHIRLPOOL WET4024HW "Issue stated: error code, unknown error. Found unit displaying 6.6. Error. Not responding to any diagnostic tests. Voltage tests good from wall. Ordering control and capacitor.; ordrng 1 W11176560 (capacitor) and 1 W11189137 (cntrl-elec)"

Near Cogburn Ave, San Antonio, TX 78249
Richard G.

Richard G.

DISHWASHER KITCHENAID KDTE334GPS0 Customer complaint is that the dishwasher stopped during the cycle and would have to be resumed. This has happened multiple times. Entered diagnostics and found no error codes. Ran automatic test and passed all steps. Started unit on normal cycle. Verified issue described by customer. Ordering control and latch.; ordrng 1 W11120155 (control-elect) and 1 WPW10653840 (door latch)

Near Sandy White, San Antonio, TX 78253
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF330PAHB2 Installed new wash rack and stoppers. No further issues n tested to complete.

Near Lavender Meadow, San Antonio, TX 78222
Jesus C.

Jesus C.

DRYER MAYTAG MGDB955FW0 Installed new blower wheel. No noise during testing. Good heat at exhaust. Unit is working properly. Job complete.

Near Cervantes, San Antonio, TX 78228
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT148FZDW00 "Checked refrigerator found leak at Evaporator, replaced evaporator vacuumed and charged unit everything is working normal now"

Near Azul Blvd, San Antonio, TX 78211
Richard G.

Richard G.

DISHWASHER MAYTAG MDBH979SAM0 Replaced door seal. Tested to complete. Unit is good to go.

Near Windstone Creek, San Antonio, TX 78254