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Local Reviews
for Salem, VA

ApplianceCare Rated 4.9 out of 5 stars based on 13 customer reviews

Map of Salem, VA

Pleasant Technician




Review of ApplianceCare

Great service! The technician was very pleasant and explained everything. He listened to exactly what was wrong without assuming he knew it all!


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Salem, VA

Excellent Service. Showed up on time.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Salem, VA

Excellent Service. Showed up on time.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Salem, VA

Service call




Review of ApplianceCare

Chris was very professional.


Response from ApplianceCare:

Thank you for writing a review and giving us your feedback!


Map of Salem, VA

Very helpful.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Salem, VA

Top shelf technician




Review of ApplianceCare

Chris Swartz quickly diagnosed two appliances while handling a "less than cheerful" resident. I was there for backup with this resident but it was not needed. Chris done an excellent job. Please send him or a tech just like him to Richfield on every call. Thank you, Ivan Sexton 540-580-3223


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear that your experience with us was a positive one!


Map of Salem, VA

Highly professional Service




Review of ApplianceCare

Chris Schwarz was able to diagnose the problems of our Maytag washer and return with parts to get the washer back in service. He was prompt and efficient to complete his work in a highly professional manner.


Response from ApplianceCare:

Thank you for leaving a review for us! Chris is a very valuable part of our team.


Map of Salem, VA

Warranty work on dishwasher




Review of ApplianceCare

Uriah was very knowledgeable and professional


Response from ApplianceCare:

Thank you for taking the time to write a quick review.


Map of Salem, VA

Very professional!




Review of ApplianceCare

Uriah was very efficient and a clear communicator. He wasted no time or motion. Very professional and an asset for your company.


Response from ApplianceCare:

Thank you for writing a review for us. Uriah is a very important part of our team and we are glad to hear your experience met your expectations.


Map of Salem, VA

Good customer service




Review of ApplianceCare

We were unable to duplicate the problem. Hopefully it won’t happen again.


Response from ApplianceCare:

Thank you very much for the review. We appreciate it.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Excellent




Review of ApplianceCare

Scheduling was easy, I love that you get an email with a link - you can see how many appointments, and where the tech is, and, where you are in their list for the day - really excellent


Response from ApplianceCare:

Thank you for taking time to review us. We are happy to hear your experience fulfilled your expectations.


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you very much for this review.


Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 Valve not letting water in. Needs valve. ; ordrng 1 W11210459 (valve)

Near Richland Hills Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced paddle, spring and shield."

Near Indian Hill Rd, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE334GPS0 "Checked wiring, all operations, all checked ok. Adjusted upper rack and adjusted door handle. Reset unit and cleared codes."

Near Simms Cir, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Parts not in at Tribles. Truck never showed up. Please call cx when parts are in to reschedule. ; saved tckt

Near Indian Hill Rd, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Could not reproduce the problem while in home. Cx to observe. If callback order 5/16 check valve fitting and food grade silicone to redo fitting below door. Will need part numbers from Chris

Near Stone Mill Dr, Salem, VA 24153
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW1 F7e7F8e1F0e2F7e5Checked all wiring and power to components. Found drain intermittently pumping and not draining well. Cleared drain hoses of debris. All shifting and spinning and water functions are fine. Cx to observe. ; used 1 WP8567668 (TIE) from stock

Near Texas Hollow Rd, Salem, VA 24153
Chris S.

Chris S.

DRYER WHIRLPOOL MEDB855DC4 I installed the exhaust thermistor and checked operation. I jumped the sensor and ran a normal cycle for about 20 minutes. All operations checked ok. Customer will observe.

Near Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced switch and UI. Switch is still sticking sometimes. Needs switch shield, spring and pad. ; rqstng P&A on 1 W11109505 (spring) and 1 W11109510 (pad) and 1 W11109614 (shield)"

Near Indian Hill Rd, Salem, VA 24153
Uriah B.

Uriah B.

WASHER MAYTAG MVWB766FW1 No error codes found in diagnostic. Tested water level by running normal cycle in sensing cycle. All seemed to be ok. Reset unit and recalibrated it. Cx to observe.

Near Bradford Cir, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 There was ice buildup on the fill tube causing the water divert into the ice bin. I removed the ice and instructed customer to observe If the issue persists we will replace the fill tube and heater. W11238340

Near Bruce Ave, Salem, VA 24153
Chris S.

Chris S.

WASHER MAYTAG MVWC565FW1 The unit was stopped in a spin cycle and needed to be reset. I reset the unit and calibrated the unit as well. I instructed customer on various wash settings and general usage. All operations check ok.

Near Sawgrass Ct, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID WRV986FDEM00 Replaced freezer icemaker. Replaced auger motor and shaft. All checks ok. Cx to observe.

Near Givens Tyler Rd, Salem, VA 24153
Chris S.

Chris S.

DRYER WHIRLPOOL MEDB855DC4 There is an F3E1 error code indicating that the exhaust thermistor is shorted. Customer will call for a fresh dispatch. ; ordrng 1 WP8577274 (thermistor)

Near Salem, VA 24153
Uriah B.

Uriah B.

WASHER WHIRLPOOL MHW5630HW0 F0e5F5e3F0e2Control not sending power to the motor. Needs control. Need Chris to help with stacked unit. ; ordrng 1 W11322901 (cntrl-elec)

Near Ellison Ave, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced control and evap motor. All checks ok.

Near Highfield Rd, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 I installed the switch and UI. All operations.

Near Meadowrun Ct, Salem, VA 24153
Chris S.

Chris S.

ICEMAKER WHIRLPOOL WRS586FLDM01 I installed the dispenser motor and icemaker. All operations check ok. Customer will observe.

Near Doyle St, Salem, VA 24153
Uriah B.

Uriah B.

RANGE WHIRLPOOL WEG515S0FS2 Replaced main valve. Checked all operation. All checks ok.

Near W Point Rd, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID WRV986FDEM00 Auger motor bad on door ice dispenser. FC icemaker intermittent operation. Needs icemaker. ; ordrng 1 W10822606 (motor) and 1 W10886939 (icemaker) and 1 WPW10347114 (shaft)

Near Givens Tyler Rd, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Replaced dispenser UI. All checks ok.; pckd up 1 W11092503 (panel-ui)

Near Deep Dell Rd, Salem, VA 24153
Uriah B.

Uriah B.

WASHER AMANA NTW4516FW3 Found no cold water to machine. Valve operating fine. Cold water not coming in at supply.

Near Bowman Ave, Salem, VA 24153
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDB855DC4 Replaced the control board. All checks ok at this time.

Near Salem, VA 24153
Uriah B.

Uriah B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Replaced door latch and console. Ran test cycle. All checks ok.

Near Piedmont Ave, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRMF706ESS01 The dispenser is randomly dispensing after and ice. ; rqstng P&A on 1 W11087492 (switch) and 1 W11330971 (UI)

Near Indian Hill Rd, Salem, VA 24153
Uriah B.

Uriah B.

RANGE WHIRLPOOL WEG515S0FS2 Gas leaking from main valve. Needs main valve. Will need tape and dope. ; ordrng 1 W10898290 (valve-gas)

Near W Point Rd, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 The water dispenser is very slow or not working at all and also continued dispensing water when it wasn’t supposed to. ; ordrng 1 W10353847 (pad) and 1 W11265135 (panel-ui)

Near Meadowrun Ct, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 I installed the control and module. All operations check ok.

Near Kingsmill Dr, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 The cooling had just turned off with all the lightning still on. Will order and replace the UI. ; rqstng P&A on 1 W11092503 (panel-ui)

Near Deep Dell Rd, Salem, VA 24153
Chris S.

Chris S.

DRYER MAYTAG MEDB855DC4 The control relay isn’t closing when it should thus no sending power to the element. ; rqstng P&A on 1 W11158453 (cntrl-elec)

Near Salem, VA 24153
Chris S.

Chris S.

ICEMAKER WHIRLPOOL WRS586FLDM01 The icemaker wasn’t producing ice and overflowed a few times. The ice dispenser motor is getting voltage but isn’t running. ; rqstng P&A on 1 W11202789 (motor) and 1 WPW10251076 (icemaker)

Near Doyle St, Salem, VA 24153
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Replaced start relay. All checks ok.

Near Longview Ave, Salem, VA 24153
Chris S.

Chris S.

HORIZON 27' LARG WHIRLPOOL WFW8300SW05 I found a short piece of wire in the tub which I removed. I checked operation. All operations check ok.

Near Bradshaw Rd, Salem, VA 24153
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW2 Replaced belt and pulley. Ran calibration. Ran auto test cycle. All checks ok at this time.

Near Kimball Ave, Salem, VA 24153
Uriah B.

Uriah B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Blinking lights upon arrival. ; ordrng 1 W11395600 (CONSOLE) and 1 WPW10653840 (door latch)

Near Piedmont Ave, Salem, VA 24153
Uriah B.

Uriah B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Blinking lights upon arrival. ; ordrng 1 W11395600 (CONSOLE) and 1 WPW10653840 (door latch)

Near Piedmont Ave, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 The led driver board isn’t putting out 14 volts to the fridge lights. ; ordrng 1 W10830288 (cntrl-elec) and 1 W11205083 (module)

Near Kingsmill Dr, Salem, VA 24153
Chris S.

Chris S.

HORIZON 27' LARG WHIRLPOOL WFW8300SW05 It sounds like there is something trapped between the cob and basket. Will need another technician to remove the tub assembly to remove the unknown object.; schdld next appmnt for 1/20 MON 2-6

Near Bradshaw Rd, Salem, VA 24153
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Starts but start switch is not keeping the connection. Needs start switch. WPW10117655; ordrng 1 WPW10117655 (relay-pts)

Near Longview Ave, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Unit not going into defrost at all. Needs defrost thermistor and control board. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11334745 (EVAP MOTOR)

Near Highfield Rd, Salem, VA 24153
Chris S.

Chris S.

WASHER WHIRLPOOL WTW5000DW0 I installed the wash plate and checked operation. All operations check ok.

Near Bromley Ln, Salem, VA 24153
Uriah B.

Uriah B.

DRYER MAYTAG MEDB835DW3 "Replaced cutoff and thermostats. Ran auto test cycle and all checked ok at time of service. Airflow from diagnostics was 000, meaning “airflow not bad”. Cx to observe."

Near Foxfield Ln, Salem, VA 24153
Uriah B.

Uriah B.

DRYER MAYTAG MEDB835DW3 "F4e3F4e4F2e1Voltage L1 127, L2 121, 248.Testing finished and claiming poor AF despite the exhaust out the house looks good. The damper on the exhaust hood is fully open when unit is running. WP8577274. Thermistor. 280148. Cutoff; ordrng 1 280148 (cutoff-tml) and 1 WP8577274 (thermistor)"

Near Foxfield Ln, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Doors are oppositely uneven. Unable to adjust one without making the other worse. Tried adjusting hinges to see if anything could be taken out. Unit not level against the wall. Shim on back left unable to adjust it. Advised cx to reach out to Lowe’s.

Near High Gate Ln, Salem, VA 24153
Chris S.

Chris S.

RANGE WHIRLPOOL WFE505W0HZ1 The terminal block got very hot and melted the wire harness. ; ordrng 1 W11416047 (WIRE HARNESS )

Near Warrior Dr, Salem, VA 24153
Uriah B.

Uriah B.

LAUNDRY MAYTAG MVWB835DW4 Replaced lid. All checks ok.

Near Thomas Dr, Salem, VA 24153