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Local Reviews
for Salem, VA

ApplianceCare Rated 4.9 out of 5 stars based on 18 customer reviews

Map of Salem, VA

Excellent service




Review of ApplianceCare

Chris did an outstanding job troubleshooting the problem with our refrigerator which was not cooling. He was thorough, courteous and kept us informed throughout the process. I would highly recommend him.


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Salem, VA

Outstanding service




Review of ApplianceCare

Chris was prompt courteous and helpful. He did an outstanding job troubleshooting a difficult cooling problem with our Kitchen Aid refrigerator.


Response from ApplianceCare:

Thank you for writing a review!


Map of Salem, VA

Awesome Service




Review of ApplianceCare

This guy was knowledgeable and professional


Map of Salem, VA

Great service




Review of ApplianceCare

Super nice


Map of Salem, VA

He did fine




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Salem, VA

Pleasant Technician




Review of ApplianceCare

Great service! The technician was very pleasant and explained everything. He listened to exactly what was wrong without assuming he knew it all!


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Salem, VA

Excellent Service. Showed up on time.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Salem, VA

Excellent Service. Showed up on time.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Salem, VA

Service call




Review of ApplianceCare

Chris was very professional.


Response from ApplianceCare:

Thank you for writing a review and giving us your feedback!


Map of Salem, VA

Very helpful.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Top shelf technician




Review of ApplianceCare

Chris Swartz quickly diagnosed two appliances while handling a "less than cheerful" resident. I was there for backup with this resident but it was not needed. Chris done an excellent job. Please send him or a tech just like him to Richfield on every call. Thank you, Ivan Sexton 540-580-3223


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear that your experience with us was a positive one!


Highly professional Service




Review of ApplianceCare

Chris Schwarz was able to diagnose the problems of our Maytag washer and return with parts to get the washer back in service. He was prompt and efficient to complete his work in a highly professional manner.


Response from ApplianceCare:

Thank you for leaving a review for us! Chris is a very valuable part of our team.


Warranty work on dishwasher




Review of ApplianceCare

Uriah was very knowledgeable and professional


Response from ApplianceCare:

Thank you for taking the time to write a quick review.


Very professional!




Review of ApplianceCare

Uriah was very efficient and a clear communicator. He wasted no time or motion. Very professional and an asset for your company.


Response from ApplianceCare:

Thank you for writing a review for us. Uriah is a very important part of our team and we are glad to hear your experience met your expectations.


Good customer service




Review of ApplianceCare

We were unable to duplicate the problem. Hopefully it won’t happen again.


Response from ApplianceCare:

Thank you very much for the review. We appreciate it.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Excellent




Review of ApplianceCare

Scheduling was easy, I love that you get an email with a link - you can see how many appointments, and where the tech is, and, where you are in their list for the day - really excellent


Response from ApplianceCare:

Thank you for taking time to review us. We are happy to hear your experience fulfilled your expectations.


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you very much for this review.


Chris S.

Chris S.

WASHER WHIRLPOOL RTW4516FW2 The hot and cold water hookup was reversed. I switched it and checked operation. All operations check ok.

Near Miner Ln, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 I installed the UI and checked operation. All operations check ok. If the issue persists we will replace the hv board WPW10675033

Near Red Ln, Salem, VA 24153
Chris S.

Chris S.

WASHER MAYTAG MVWX655DW1 The drive pulley is striped on the motor shaft. ; rqstng P&A on 1 W11283592 (motor-drve)

Near Bear Creek Dr, Salem, VA 24153
Chris S.

Chris S.

WASHER WHIRLPOOL RTW4516FW2 The hot and cold water hookup was reversed. I switched it and checked operation. All operations check ok.

Near Miner Ln, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 I installed the UI and checked operation. All operations check ok. If the issue persists we will replace the hv board WPW10675033

Near Red Ln, Salem, VA 24153
Chris S.

Chris S.

WASHER MAYTAG MVWX655DW1 The drive pulley is striped on the motor shaft. ; rqstng P&A on 1 W11283592 (motor-drve)

Near Bear Creek Dr, Salem, VA 24153
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED8000DW4 After test cycle. Outlet thermistor 4.2Inlet thermistor. 11.6 Cx describing long dry times and wrinkles at end of cycle. Thermistors reading fine. Moisture sensor checked good. Auto test showed good power 120 on each, 240 good. Airflow in test also came out good. Cx to change out/clean venting well.If callback, order thermistors

Near Bradshaw Rd, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDFE104HPS0 Replaced pump and motor. Ran auto test cycle. All checks ok.

Near Fairway Forest Cir, Salem, VA 24153
Chris S.

Chris S.

M/W OTR WHIRLPOOL WMH31017FS0 I installed the control and UI. All operations check ok.

Near Piedmont Ave, Salem, VA 24153
Uriah B.

Uriah B.

A-DOTT WHIRLPOOL GEW9250PW1 Checked element and found no continuity. Needs element. Cx phone should be 540-915-5702; ordrng 1 WP3387747 (Element)

Near Melbourne Dr, Salem, VA 24153
Uriah B.

Uriah B.

BELLA KITCHENAID KRFC704FBS02 Replaced IM. Cx to observe.

Near Scott Cir, Salem, VA 24153
Uriah B.

Uriah B.

TRIO CD KITCHENAID KRFC300ESS03 Checked all components in back of unit to make sure they are all secure. Everything checks out fine at the moment. Unable to reproduce concerning sound.

Near Parkdale Dr, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE234GPS0 "Pump not pumping strong enough. Replaced pump. Check valve was also partially stuck, loosened check valve. All checks ok. ; used 1 W10876537 (DRAIN PUMP) from stock"

Near Creekwood Dr, Salem, VA 24153
Uriah B.

Uriah B.

WASHER MAYTAG MHW5630HC0 Replaced control board. Ran test cycle. All checks ok. ; pckd up 1 W11322901 (cntrl-elec)

Near Glenvar Heights Blvd, Salem, VA 24153
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE714HLAS0 Replaced bake element. All checks ok.

Near Queensmill Dr, Salem, VA 24153
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE714HLAS0 W10779716. Element bake. ; ordrng 1 W10779716 (elmnt-bake)

Near Queensmill Dr, Salem, VA 24153
Uriah B.

Uriah B.

BELLA JENN-AIR JFFCC72EFS02 "Ran testing and no cool in either compartment. Needs RC evap, compressor, and drier. Both evap and compressor are psp items. ; ordrng 1 W11109499 (drier-tube) and 1 W11291123 (evaporator) and 1 W11393142 (COMPRESSOR)"

Near Saddle Dr, Salem, VA 24153
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Found improper electrical. Cx to call electrician.

Near W Riverside Dr, Salem, VA 24153
Uriah B.

Uriah B.

DRYER ROPER RED4516FW0 Checked wire harness connections. Found unit heating. Replaced tie on vent.; used 1 WP8567668 (TIE) from stock

Near Ridge Dr, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT710PAHB1 Found that the water from the house is not coming through. Cx needs to have plumbing looked at. May have a clog in water line or stop is bad.

Near Valleydale Rd, Salem, VA 24153
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE770H0FZ2 Replaced right rear element. All checks ok.

Near Mowles Rd, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHW01 Crack in the ice bin. Needs ice bin. ; ordrng 1 W11185686 (ice-contnr)

Near Aarons Run Cir, Salem, VA 24153
Chris S.

Chris S.

WASHER WHIRLPOOL MVWC415EW1 Found error codes F7E6 F9E1 F5E1. I checked voltage to the drain pump. The voltage checked ok the drain pump motor windings were open. I replaced the drain pump and checked operation. All operations check ok. ; pckd up 1 WPW10661045 (drain pump)

Near Tarpley Ln, Salem, VA 24153
Chris S.

Chris S.

WASHER WHIRLPOOL WTW5000DW3 "Ther is an F7E5 error code indicating the shift actuator is failing. We will order and replace the actuator. I replaced the actuator and checked operation. There was still no operation. I found a break in the j2 pin 2 connector wire. We will replace the wire harness. ; ordrng 1 W11255099 (WIRE HARNESS ), used 1 W10913953 (ACTUATOR) from stock"

Near Connors Ct, Salem, VA 24153
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE770H0FZ2 Found that the right rear burner lost continuity. Needs burner. ; ordrng 1 8273994 (surface element)

Near Mowles Rd, Salem, VA 24153
Uriah B.

Uriah B.

DRYER ROPER RED4516FW0 Found unit operating as intended. Cx to observe.

Near Fletcher St, Salem, VA 24153
Chris S.

Chris S.

WASHER MAYTAG MVWC565FW1 The water lines were hooked up in reverse. I installed them correctly and recalibrated the washer. All operations check ok. ; used 1 WP8567668 (WIRE TIE) from stock

Near Wildwood Rd, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Replaced condenser fan. All checks ok.

Near Green Acres Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Found condenser fan blade broken so it was spinning out of balance. Needs fan glad and motor for condenser fan. ; ordrng 1 W11193484 (blade-fan) and 1 WPW10508362 (motor-cond)

Near Green Acres Dr, Salem, VA 24153
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 Adjusted feet to level properly. Spun fine without anything in it. Went over loading procedure with cx about balancing.

Near Haydon St, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDPE334GPS0 Hinges are binding. Needs hinges. ; ordrng 1 WP8534853 (door hinge RIGHT) and 1 WP8534854 (door hinge. LEFT)

Near Bentwood Ct, Salem, VA 24153
Uriah B.

Uriah B.

DRYER MAYTAG MED465HW0 Feet never installed. Cx had feet. Installed feet leveled unit. Checked operation. All checks ok. Emailed tag to Leslie.

Near Haydon St, Salem, VA 24153
Chris S.

Chris S.

WASHER MAYTAG MVWC565FW1 The agitator is allowing clothes to get between the agitator and basket. Which is damaging the clothing. ; ordrng 1 W11161960 (agitator)

Near W Main St, Salem, VA 24153
Chris S.

Chris S.

ICEMAKER WHIRLPOOL WRS586FLDM01 The hinge point at the top of the door is broken. ; rqstng P&A on 1 LW10637748 (dor-fip)

Near Doyle St, Salem, VA 24153
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 Valve not letting water in. Needs valve. ; ordrng 1 W11210459 (valve)

Near Richland Hills Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced paddle, spring and shield."

Near Indian Hill Rd, Salem, VA 24153
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE334GPS0 "Checked wiring, all operations, all checked ok. Adjusted upper rack and adjusted door handle. Reset unit and cleared codes."

Near Simms Cir, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Parts not in at Tribles. Truck never showed up. Please call cx when parts are in to reschedule. ; saved tckt

Near Indian Hill Rd, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Could not reproduce the problem while in home. Cx to observe. If callback order 5/16 check valve fitting and food grade silicone to redo fitting below door. Will need part numbers from Chris

Near Stone Mill Dr, Salem, VA 24153
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW1 F7e7F8e1F0e2F7e5Checked all wiring and power to components. Found drain intermittently pumping and not draining well. Cleared drain hoses of debris. All shifting and spinning and water functions are fine. Cx to observe. ; used 1 WP8567668 (TIE) from stock

Near Texas Hollow Rd, Salem, VA 24153
Chris S.

Chris S.

DRYER WHIRLPOOL MEDB855DC4 I installed the exhaust thermistor and checked operation. I jumped the sensor and ran a normal cycle for about 20 minutes. All operations checked ok. Customer will observe.

Near Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced switch and UI. Switch is still sticking sometimes. Needs switch shield, spring and pad. ; rqstng P&A on 1 W11109505 (spring) and 1 W11109510 (pad) and 1 W11109614 (shield)"

Near Indian Hill Rd, Salem, VA 24153
Uriah B.

Uriah B.

WASHER MAYTAG MVWB766FW1 No error codes found in diagnostic. Tested water level by running normal cycle in sensing cycle. All seemed to be ok. Reset unit and recalibrated it. Cx to observe.

Near Bradford Cir, Salem, VA 24153
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 There was ice buildup on the fill tube causing the water divert into the ice bin. I removed the ice and instructed customer to observe If the issue persists we will replace the fill tube and heater. W11238340

Near Bruce Ave, Salem, VA 24153
Chris S.

Chris S.

WASHER MAYTAG MVWC565FW1 The unit was stopped in a spin cycle and needed to be reset. I reset the unit and calibrated the unit as well. I instructed customer on various wash settings and general usage. All operations check ok.

Near Sawgrass Ct, Salem, VA 24153