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Local Reviews
for Roland, AR

ApplianceCare Rated 5.0 out of 5 stars based on 1 customer reviews

Map of Roland, AR

Quality Service




Review of ApplianceCare

Doig was very thorough in his inspection of my Whirlpool refrigerator. Although, the previous service repair company's Tech. concluded the compressor had gone out. Started estimating cost and timing to replace the compressor, estimate was ~$1200 or buy a new one. When Doug arrived, I noticed him looking at things the previous service man (from a competitor) didn’t look at and as a result, the root cause of refrigerator not heating and cooling was a switch that had burned out and was even black. Scarey!! Doug was knowledgeable, courteous and knew exactly what it was. I truly appreciate resources who go Above and Beyond to delivery high quality, on-time!!! You go Doug!!!


Response from ApplianceCare:

Thank you for taking time to write a review. At A to Z we strive to exude excellence in everything we do. Doug is a valuable part of the team, and we are glad you had a positive experience with him as your technician.


Doug M.

Doug M.

WASHER WHIRLPOOL MVWX700XL1 "Inspected unit for not draining, found drain pump impeller broke, replaced drain pump calibrated unit operation checks okay; used 1 WPW10661045 (DRAIN PUMP) from stock"

Near Cribbs St, Roland, AR 72135
Ezequiel V.

Ezequiel V.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived at customer home for service, customer stated they no longer need service refrigerator working as designed. Job complete."

Near Waterview Meadow Ct, Roland, AR 72135
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRMF706ESS01 Customer called saying she needed to reschedule. Will call office for return date. ; schdld next appmnt for 1/29 WED !

Near Waterview Meadow Ct, Roland, AR 72135
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Inspected unit for crisper drawer freezing product,tested temps in refrigerator average 39 degrees,tested temp in crisper drawer 33 degrees,called tech line (TJ) tech said to remove bottom crisper drawer and right rail to find hole in center of liner and plug hole due to too much cold air entering and set refrigerator temp to 39 degrees and freezer temp to +3 degrees,tech said unit should stop freezing product,unit checks ok. SR#7726680713"

Near AR-113, Roland, AR 72135
Doug M.

Doug M.

WASHER MAYTAG MVWB765FW3 "Replaced gearcase due to oil leaking causing noisy operation from gearcase,tested unit operation checks ok"

Near Presley Dr, Roland, AR 72135
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Inspected unit for not cooling found start device clicking compressor not starting just humming then kick out on over load,tested resistance found start windings shorted to ground,replaced compressor,tested unit operation checks ok ; pckd up 1 W10507884 (compressor)"

Near Priddy Ln, Roland, AR 72135
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Inspected unit for not cooling found start device clicking compressor not starting just humming then kick out on over load,tested resistance found start windings shorted to ground,replaced compressor,tested unit operation checks ok ; pckd up 1 W10507884 (compressor)"

Near Priddy Ln, Roland, AR 72135
Doug M.

Doug M.

WASHER MAYTAG MVWB765FW3 "Inspected for knocking noise,tested agitate found knocking noise coming from gearcase ,inspected gearcase found oil coming out of slider area,diagnosed to need gearcase ; ordrng 1 W11134159 (gearcase)"

Near Presley Dr, Roland, AR 72135
Doug M.

Doug M.

MICROWAVE KITCHENAID KBMS1454SSS "Inspected unit for arcing,found inline 20amp fuse shorted,replaced fuse,started unit unit arced then went blank shorting fuse again inspected wave guide area found hole in cover allowing food soil to reach wave guide causing arcing inside of wave guide,called tech line,tech said that the unit is non-repairable"

Near AR-10, Roland, AR 72135
Doug M.

Doug M.

COMPACTOR MAYTAG MTUC7500ADM0 "Installed on/off switch per tech line,still did not fix unit,called tech line per performed tests to top directional switch,tech said top directional switch is bad,I replaced that switch on prior visit,at this point customer does not want me to dod anything further he said he will buy a new compactor"

Near Somersett Dr, Roland, AR 72135
Doug M.

Doug M.

COMPACTOR MAYTAG MTUC7500ADM0 "Replaced motor and directional switch due to ram not going up/down per tech line and tech support,unit is still doing the same thing ram makes thumping noise will not go down called tech line ; ordrng 1 675382 (switch,on/off)"

Near Somersett Dr, Roland, AR 72135
Doug M.

Doug M.

COMPACTOR MAYTAG MTUC7500ADM0 "Replaced drive motor due to ram not going down per tech line saying first new motor is bad with everything testing good,after replacing second motor unit still doing same thing,second new motor started smoking after 3rd test,manual turn ram towards down position started unit ram did not go down until I pulled back on directional switch arm,ram went down and stopped motor smoking again,diagnosed to need switch and drive motor ; ordrng 1 W10439651 (motor-drv) and 1 WP777811 (switch-dir)"

Near Somersett Dr, Roland, AR 72135
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 "Inspected unit for not cooling found compressor not starting,inspected start device found burn marks on start device indicating short in device,per resistance test on compressor checked ok,installed start device compressor started unit running at 1.07 amps indicating compressor is good,informed customer unit will take 24-48 hours to get to box temperature,operation checks ok ; used 1 8201786 (START DEVICE) from stock"

Near Johns Ln, Roland, AR 72135