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Local Reviews
for Rockport, TX

ApplianceCare Rated 4.2 out of 5 stars based on 6 customer reviews

Map of Rockport, TX

Unsadstified with outcome




Review of ApplianceCare

The reasons given for my dishwasher not performing to expectations was not to my satisfaction.


Map of Rockport, TX

Jp




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to let us know.


Map of Rockport, TX

John




Review of ApplianceCare

Appointment was on time, John fixed what was needed to be done. Also was professional about his job. Thanks


Response from ApplianceCare:

Thank you for writing a review!


Map of Rockport, TX

great service, not so great billing




Review of ApplianceCare

John was on time and professional. No complaints about the service call. We did receive a bill for a part that was completely covered by warranty, though. But a call to their home office quickly took care of it.


Response from ApplianceCare:

Thank you for giving us your feedback! We are glad to hear the issue with billing was resolved quickly for you.


Map of Rockport, TX

app repair




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Rockport, TX

Excellent service




Review of ApplianceCare

Problem repaired


Response from ApplianceCare:

Thank you for writing us a quick review.


John L.

John L.

DISHWASHER KITCHENAID KDTE304GPS0 "Inspected unit, front panel is extremely dented I will need to be replaced.; saved tckt"

Near Northpointe Dr, Rockport, TX 78382
John L.

John L.

REFRIGERATOR JENN-AIR JFX2897DRP02 "Installed components, lights are coming on as it should. Issue has been resolved."

Near 12th St, Rockport, TX 78382
John L.

John L.

ICEMAKER KITCHENAID KUIA18NNJS11 "Inspected unit, ran diagnostics tests. Unit functions through tests cycles until recirculating pump is called. Unit shuts down completely when pump is called. Checked pump for any issues, reconnected pumps. Recirculation pump. Replace components to resolve. Claim #634707. Do not order parts until home warranty approves.2310139 transformer2321730 pc board 2313702 water pump"

Near Sea Shell Shores, Rockport, TX 78382
John L.

John L.

REFRIGERATOR JENN-AIR JFX2897DRP02 "Installed all components to the door, issue has been resolved."

Near 12th St, Rockport, TX 78382
John L.

John L.

DISHWASHER AMANA ADB1400AGB1 "Ran diagnostics, no codes recorded. As unit went through test cycle, found suds formed during wash. Contacted Techline and spoke with Adrien explained issues customer is having with unit and finding. Techline suggests sudsing cause is from detergent and rinse aid, and drying could be from hot water taking to long to enter tub and temp to low to dry. SR#7727405869"

Near Eighteenth St, Rockport, TX 78382
John L.

John L.

RANGE JENN-AIR JDRP436WP03 "Called Techline and spoke with JK. Explained issues customer is having with unit. Was advised by Techline that cooling fan can run from a hour to a hour and a half, and unit is working as designed.SR#7727398121"

Near S 12th St, Rockport, TX 78382
John L.

John L.

RANGE JENN-AIR JDRP436WP03 "Installed components, issue resolved."

Near S 12th St, Rockport, TX 78382
John L.

John L.

RANGE JENN-AIR JDRP436WP03 "Inspected unit, issue with sensor and thermostats. Replace sensors to resolve these issues.; ordrng 2 4449751 (thermostat,hi limit)s and 2 W10131825 (sensor)s"

Near S 12th St, Rockport, TX 78382
John L.

John L.

RANGE WHIRLPOOL ACR4303MFW3 "Installed component, issue resolved."

Near S Fuqua St, Rockport, TX 78382
John L.

John L.

RANGE JENN-AIR JDRP436WP03 "Installed board and tested, unit got to temperature without issue. Issue is resolved."

Near S 12th St, Rockport, TX 78382
John L.

John L.

RANGE WHIRLPOOL ACR4303MFW3 "Ran diagnostics and received F1E0 control error. Powered down unit and powered back on, issue remains. Also display has issues. Replace control to resolve issue.; ordrng 1 W10837800 (cntrl-elec)"

Near S Fuqua St, Rockport, TX 78382
John L.

John L.

DISHWASHER AMANA ADB1400AGW1 "Installed components, issue has been resolved"

Near Mesquite St, Rockport, TX 78382
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Inspected unit, did not power on. Unit is getting proper voltage. Replace board, issue resolved."

Near Port Ave, Rockport, TX 78382
John L.

John L.

RANGE JENN-AIR JDRP436WP03 "Inspected unit, ran diagnostics. Did not find any errors on unit. Customer states that cooling fans will run constantly without shutting down. It’s possible that board is not functioning properly and shutting of cooling fans within a proper amount of time replace controls to resolve.; ordrng 1 W10145531 (cntrl-elec) and 1 W10859105 (cntrl-elec)"

Near S 12th St, Rockport, TX 78382
John L.

John L.

DISHWASHER AMANA ADB1400AGW1 "Inspected unit, ran diagnostics. Received a F4E3 motor failure. Motor not powering on and not getting voltage to run. Replace motor and control to resolve issue.; ordrng 1 W10428217 (dispenser assy) and 1 W10834731 (cntrl-elec) and 1 W10837402 (pump&motor)"

Near Mesquite St, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WFC7500VW2 "Called Techline and spoke with Tj . Explained issues that customer is having with unit, and what has been replaced in unit. According to Techline everything has been done and unit goes through test mode without issue. Techline determined that nothing is wrong with unit. File #7727071270"

Near Hwy 35 N, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WFW5090JW1 "Inspected unit, unit wobbles when on spin. Balancing was not the issue after further inspection found issue causing unit to shake. Was able to find cause of wobble. Shipping bolt were still attached to unit, removed bolts. Issue resolved."

Near Enterprise Blvd, Rockport, TX 78382
John L.

John L.

REFRIGERATOR JENN-AIR JFX2897DRP02 "Inspected unit, found issue to be with motor and wiring in door that is causing failure to ice dispenser. Will need to replace door and motor components to resolve this issue.; ordrng 1 2198628 (seal) and 1 W10215646 (motor,dispenser) and 1 W10347051 (plate) and 1 W10347114 (shaft) and 1 W10347120 (clip) and 1 W10503829 (dor-fip ss)"

Near 12th St, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Replaced valves, icemaker getting water. Issue resolved."

Near S Santa Clara Dr, Rockport, TX 78382
John L.

John L.

RANGE JENN-AIR PRG4810NP "Installed component, issue has been resolved."

Near Lakeview Dr, Rockport, TX 78382
John L.

John L.

DISHWASHER AMANA ADB1400AGB1 "Installed board, tested after installation. Issue resolved."

Near N Hood St, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WFC7500VW2 "Installed components, ran diagnostic test cycle. Unit ran through cycle without issue. Resolved."

Near Hwy 35 N, Rockport, TX 78382
John L.

John L.

RANGE AMANA ACR4303MFB3 "Installed board, set unit. Issue resolved."

Near N Hood St, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Inspected unit, ran diagnostics. Tested icemaker for function. Icemaker functioning fine. Motor turns and calls for water. Found valve to icemaker cause of no ice production. Will need to replace valves to resolve this. ; ordrng 1 W10341329 (valve) and 1 W10394076 (valve-inlt)"

Near S Santa Clara Dr, Rockport, TX 78382
John L.

John L.

DRYER AMANA NED4655EW1 "Inspected unit, ran tests. Not an air flow issue, tested temperatures. Unit is unable to maintain proper temperatures for drying. Replace thermostats to resolve this issue.; ordrng 1 3387134 (thermostat) and 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg)"

Near W Lake Dr, Rockport, TX 78382
John L.

John L.

RANGE AMANA ACR4303MFB3 "Inspected unit, unit has a F1E0 COMM error. Issue persists after power down. Replace board to resolve this issue.; ordrng 1 W11204487 (cntrl-elec)"

Near N Hood St, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WFC7500VW2 "Installed control board, unit will not do anything after installation. Can not access diagnostics mode, unit only locks and 3 LEDs remain on prewash, wash and rinse. Unit will not allow for any function. Called Techline spoke with Ed, explained issues havingwith unit. After reinstalling original board and running some tests, Techline suggests to replace motor control and possibly main control will need to be reordered and replaced. 7727071270 Requesting helper for this job.; ordrng 1 W10192965 (cntrl-elec) and 1 W10192972 (console) and 1 WPW10192966 (cntrl-elec)"

Near Hwy 35 N, Rockport, TX 78382
John L.

John L.

ICEMAKER KITCHENAID KUIX505ESS1 "Installed components, issue has been resolved."

Near Captain's Cove, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WFC7500VW2 "Installed board, board installed was defective. Removed new board and placed old board as it partially works. Order replacement board to resolve; ordrng 1 WPW10192966 (cntrl-elec)"

Near Hwy 35 N, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS588FIHV "Installed components, tested after installation. Door still binding and will not close. Called Techline spoke with Rick of issues with unit. Determined that it is possible that paddles are keeping door from shutting or interior of door is affecting door to shut properly. Did not find issue with switch, only option to resolve issue would be to replace door.; rqstng P&A on 1 W11038917 (dor-fip)"

Near Sun Harbor St, Rockport, TX 78382
John L.

John L.

ICEMAKER KITCHENAID KUIX505ESS1 "Ran diagnostics, ran rest on components. All components seem to be working fine except for grid cutter which is broken. Ran unit to make ice, unit pours water into reservoir but will not dump out as should possible issue with sensor. Waited to see if unit does make ice.; ordrng 1 W10485968 (grid-cuttr) and 1 W10747426 (pump)"

Near Captain's Cove, Rockport, TX 78382
John L.

John L.

DRYER WHIRLPOOL LDR3822PQ2 "RV unit was in was sold, no longer at location."

Near W Market St, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS588FIHV "Installed components, new ice door motor was defective on new part. Door will not open or shut. Will need to reorder part and return for installation.; ordrng 1 W10781994 (door-ice) and 1 W11038873 (cntrl-elec)"

Near Sun Harbor St, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WFC7500VW2 "Inspected unit found issue to be with motor, will need to replace. Told customer cost. Customer is going to look to see if they can get unit under an extended warranty plan. And reschedule when plan is acquired. Parts needed to complete repair W10192987 motor, W10192966 Control, and W10192993 harness"

Near Enterprise Blvd, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WFC7500VW2 "Inspected unit, ran diagnostics. Unit runs through diagnostics without issue. Customer explained issues occurring with unit. From customer description issue may be with control board as no errors are displayed.; ordrng 1 W10192966 (cntrl-elec)"

Near Hwy 35 N, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WFC7500VW2 "Inspected unit, ran diagnostics. Unit runs through diagnostics without issue. Customer explained issues occurring with unit. From customer description issue may be with control board as no errors are displayed.; ordrng 1 W10192966 (cntrl-elec)"

Near Hwy 35 N, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WTW4816FW2 "Installed new board. Recalibrated unit, issue has been resolved."

Near Nassau Dr, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WFW6620HW0 "Installed components,ran test . Found that new tub has a leak at seam which cannot be seen, could only find once water was in unit. Also unit still has wobble and moves quite a bit. Unit is level, unknown as to why unit still has wobble. Called Techline, spoke with Dustin. Explained issues. Nothing can be found to resolve wobble, only replacement of tub can be determined due to defect. 7726898578 order new tub, expedite if possible.; ordrng 1 W11287251 (TUB )"

Near Augusta Dr, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS588FIHV "Inspected unit, found issue with ice door not sealing. Will need to replace to resolve this.; ordrng 1 W10435760 (guide-ice) and 1 W10781994 (door-ice)"

Near Sun Harbor St, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Installed components, tested after installation. No leak, issue resolved"

Near S Kossuth St, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRV986FDEM "Installed compressor, charged unit. Unit holding pressures. Ran test 4 to recalibrate. Issue resolved."

Near Inverrary Dr, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Installed components, could not test after installation due to unit being outdoors no power accessible to unit to test and started raining. Issue resolved."

Near N Burton St, Rockport, TX 78382
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, found issue with valve and line. Replace to resolve this issue.; ordrng 1 2181939 (insert) and 1 2181944 (tube-water) and 1 W10329003 (clamp) and 1 W10498995 (valve-inlt)"

Near S Kossuth St, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WFW6620HW0

Near Augusta Dr, Rockport, TX 78382
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Installed control, after installation tested unit. Found that drain pump is not functioning. Checked pump for obstructions, none found. Pump receiving power but will not turn. Replace pump to resolve this issue.; ordrng 1 W10727777 (pump-water) and 1 W11025984 (valve)"

Near N Burton St, Rockport, TX 78382