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Local Reviews
for Robstown, TX
Powered by Fluid LOCALStove repair
Soccer mom 2133 - Robstown, TX
The technician John did an excellent job with my stove repair. He analyzed the problem, ordered the correct parts and came back to install the parts. All was done in a prompt, courteous and professional manner.
Response from ApplianceCare:
Thank you for leaving us a review.
Great service
Rosie - Robstown, TX
Response from ApplianceCare:
Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out to us and let us know!
Great
Estella - Robstown, TX
Very nice very professional
Response from ApplianceCare:
Thank you for giving us your feedback!
Amazing service!
Clarissa - Robstown, TX
He was polite, and fixed the problem quickly!
Response from ApplianceCare:
Thank you for writing a review!
Lillian
Lillian Renteria - Robstown, TX
Very rude" lazy will never deal with this place again" and will not recomend to any one.
Response from ApplianceCare:
Thank you for giving us your feedback. I will bring this to my manager's attention as our customer's feedback is very important to us.
Great service
Amanda - Robstown, TX
Response from ApplianceCare:
Thank you for writing a review!
Whirlpool Washer Repair
ER Mendiola - Robstown, TX
Our Technician who came to repair our washer was very prompt and was able to determine the exact issue with our washer. The part was ordered and received very quickly, a second appt was scheduled and he came and installed a new level sensor. He completed this job very quickly. Our washer is running good now. Would highly recommend this technician, he was very nice and knowledgeable. Thanks
Response from ApplianceCare:
Thank you for writing a review for us. We appreciate our customers feedback, and we are glad to hear that your service met your expectations.
John L.
DRYER MAYTAG MEDC465HW0 "Inspected unit, found issue with thermostats on unit. Not allowing heat element to power on. Replace thermostat to resolve issue.; ordrng 1 W10900067 (cutoff-tml) and 1 8318268 (thermostat,internal) and 1 3977767 (thermostat 221 deg) and 1 W10724237 (element)"
John L.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Inspected unit, freezer compartment door frozen shut. After free door open found issue to be with slides and gasket as well as few gaps in lining. Will need to replace gasket and slides to resolve door issues. Also freezer heater not turning on, element has continuity. Issue with harness replaced this as well.; rqstng P&A on 1 W10728094 (motor-evap) and 1 12986101 (evap fan blade) and 1 W10248749 (gasket-fip) and 1 W10795770 (bracket) and 1 W10795768 (bracket) and 1 212643 (sealer-gum), ordrng 1 542639 (adhesive)"
Adam H.
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Install components tested unit issue resolved. Did advise customer of a 24 hour wait. Before unit comes to temperature
John L.
REFRIGERATOR WHIRLPOOL WRT138FZDB03 "Inspected unit, checked lines for issues and for water. No issues with lines, tested icemaker. Icemaker is functioning but when calling for water valve hums but does not open to allow for fill. Replace valve to resolve issue.; ordrng 1 W10498995 (valve-inlt)"
Adam H.
WASHER MAYTAG MVWC465HW2 Call customer before arrival because information I have shows unit as out of warranty. Customer states the product is only six months old from Wilcox. I informed customer so long as he has a receipt showing the date he purchased the unit as being under one year there would be no problem and I can address the issue. Customer states he does not have that receipt and started to get frustrated raising his voice and swearing. Will not be going to the customers location without correct information
Adam H.
WASHER MAYTAG MVWC465HW2 Call customer before arrival because information I have shows unit as out of warranty. Customer states the product is only six months old from Wilcox. I informed customer so long as he has a receipt showing the date he purchased the unit as being under one year there would be no problem and I can address the issue. Customer states he does not have that receipt and started to get frustrated raising his voice and swearing. Will not be going to the customers location without correct information
Adam H.
WASHER WHIRLPOOL WFW72HEDW0 Install component ran test cycle issue resolved
Adam H.
WASHER AMANA NTW4755EW0 Inspection of unit shows agitator free spinning from gear case also looks like basket has moved from hub. Will need to replace in her basket agitator gear case capacitor actuator cam and belts resolve issue; rqstng P&A on 6 8533953 (screw)s and 1 W10003790 (screw) and 1 W10006384 (belt) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10521298 (spin basket) and 1 W10625046 (capacitor) and 1 W10680215 (washplate) and 1 W10680216 (agitator) and 1 W10795113 (gearcase)
Adam H.
RANGE AMANA ACR4303MFB3 Inspection of unit shows error code F1E0. Comes back as internal board failure. Replace control board to resolve issue. Parts pre-ID was correct but component is unavailable.; schdld next appmnt for 11/27 FRI !
Michael R.
WASHER WHIRLPOOL WTW4616FW2 "Wont power on per customer. Plugged the appliance in and the drain pump came on, held start button to cancel it. F9E1 error code, cleared error code, filled the tub with water manually and tried to drain, the drain pump sounds like its stuck and wont drain. Removed the drain pump and found a nail stuck inside, put drain pump back in place calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is draining and working normal"
Michael R.
WASHER MAYTAG MVWC465HW2 "The tub was full of water, emptied tub, Installed gearcase, the drain pump had a nail stuck in it, removed nail, calibrated and performed a diagnostics test, completed with no or error codes, the appliance is draining and working normal"
John L.
WASHER MAYTAG MVW6230HW0 "Inspected unit, User interface has a crack that goes right through the start button. Attempted to run diagnostics, unit will not allow selection due to the cracks interfering with start button. Will need to replace user interface to resolve this issue.; ordrng 1 W11130428 (FASCIA)"
John L.
WASHER MAYTAG MVWC465HW2 "Install components, recalibrated unit. Issue has been resolved."
Adam H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived at location but retailer has not pick up units. Will have to reschedule for a later date. Is important job and labor are considered a 2 count.; schdld next appmnt for 10/13 TUE !
John L.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Installed components, vacuumed lines. Unit did not hold vacuum, injected nitrogen into lines and pressurized. Found leak in evaporator, Will need to replace to resolve issue.; ordrng 1 W11186306 (EVAPORATOR )"
John L.
WASHER MAYTAG MVWC465HW2 "F5E3 lid lock fault, F5E2 lid lock fault, F7E6 motor fault. Ran test on lid luck, lid lock locked and unlocked without any issues during test. Tested motor for any issues, fan motor to run extremely loud and motor does not seem to hit high speed. Will need to replace motor to resolve this issue.; ordrng 1 W10677719 (motor-drve)"
Adam H.
WASHER WHIRLPOOL WTW4855HW1 Install components calibrated unit ran verification cycle issue resolved.
Adam H.
WASHER MAYTAG MVWX655DW1 Installed components calibrated unit ran verification cycle issue resolved
Adam H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Install components issue has been resolved.
John L.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Inspected unit, Compressor turns on but unit does not cool. Cant hear slight gurgling from unit. Unit most likely has leak in system. Will possibly need a compressor installed or at very least you will need to be recharged and have a new dryer installed. This is an R 600 unit and will need kit for repairs.; ordrng 1 W11107829 (DRIER) and 1 W11225065 (COMPRESSOR)"
John L.
RANGE KITCHENAID KFED500ESS02 "Installed components, issue has been resolved."
John L.
WASHER WHIRLPOOL WTW5000DW2 "Installed all components, re-calibrated unit after installation. No noise heard coming from machine. Issue has been resolved."
Adam H.
WASHER MAYTAG MVWX655DW1 "Inspection of unit shows error code for unbalanced load, Long fill no fill, as well as motor fault. Running unit through manual testing for water valves shows good volume water entering tub. Running unit through agitate and spin cycle shows wash plate is free spinning. Unable to separate wash plate from gear case. Replace wash plate gear case actuator capacitor clutch and belt to resolve issue. Customer shows interest in calling insurance company for a buyout instead of repair. Job will require a two count.; rqstng P&A on 6 8533953 (screw)s and 1 W10006353 (CAM) and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609480 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw)"
Adam H.
DISHWASHER WHIRLPOOL WDT970SAHW0 While installing the new door panel I noticed it was missing both the screw and the stud that hold the door handle in place. So I proceeded to take the old screw instead off of the old door to use to put on the new door in the process of removing screw screw head snapped off into stud. Continue to install new door but left customer without handle. Looking at schematic shows door panel should be equipped and pre-installed with screws and stud. Ordering new panel and screws and studs to be on the safe side.; ordrng 2 W10195726 (stud)s and 2 W10316572 (screw)s and 1 W10871243 (panel)
Michael R.
WASHER MAYTAG MVWC465HW2 "Installed lid strike and actuator,calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is draining and working normal ; used 1 W10913953 (ACTUATOR) from stock"
John L.
WASHER AMANA NTW4516FW3 "Inspected unit, good luck on unit clicking on and off at all times. Unit remains locked. Was able to replace lid luck with one I have in truck stock. Recalibrated unit after installation, issue has been resolved.; used 1 W11307244 (LATCH) from stock"
John L.
RANGE KITCHENAID KFED500ESS02 "Inspected unit, found knob and customer is unable to use burner. Replace knob to resolve this problem.; ordrng 1 W10645811 (bezel-knob) and 1 W10712809 (knob)"
Adam H.
WASHER MAYTAG MVWC565FW1 Unit is out of warranty and customer does not wish to pay diagnostic fees. Issue resolved
Adam H.
WASHER AMANA NTW4516FW3 Customer complaint of control non-responsive. Inspection of unit shows control responded right away. Calibrated unit and ran verification cycle all functions work the way They were intended to. Issue resolved
Adam H.
WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows several error codes one for long hell know fill another four her fault and again onefor basket fault. Manually testing components for shifting and spin shown not an issue. Unit does have pour water volume entering tub also control board not always excepting commands. Replace water valve and control to resolve issue; ordrng 1 W11025984 (valve) and 1 W11211478 (cntrl-elec)
Adam H.
DISHWASHER WHIRLPOOL WDT970SAHW0 Call customer while in route to location customer They wont be home in time for appointments would like to reschedule for the 17th.; schdld next appmnt for 9/17 THU !
Adam H.
REFRIGERATOR WHIRLPOOL WRS325SDHB05 Customer complaints of ice continuously falling from dispenser. Replace ice bin and separator to resolve issue. Further inspection of unit shows large gap on refrigerator door. Tried to heat treat seal but would not cover the distance. Door has slight work or bend. Replaced Refrigerator door to resolve issue. Have set return date for two months out so customer will have contact with company and possible sooner delivery.; ordrng 1 W10884773 (nameplate) and 1 W10912126 (dor-fip) and 1 W11355295 (Separator) and 1 W11420391 (ICE BEN)
Adam H.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Product still under warranty through Rent-A-Center. Inspection of unit shows huge amount of frost and ice buildup in freezer compartment very large noticeable half inch gap on bottom left side of the freezer door. Replace thermistors door slides fan motor door and door seal for freezer to resolve issue. Worth noting address for return visit will more than likely change. Have not Scheduled return date. Job would likely require to count; ordrng 1 W10383615 (thermistor,fc) and 1 W10397635 (slide) and 1 W10397636 (slide) and 1 W10438761 (thermistor,freezer) and 1 W10464673 (fan motor) and 1 W10487766 (harns-wire) and 1 W10745484 (damper) and 1 W10858419 (dor-fip)"
Michael R.
WASHER MAYTAG MVWC465HW2 "Not draining per customer, F0E4, F7E6, F2E1 error codes, cleared codes and tested drain on manual test, its locked up and the lid strike is broken. Ordered parts to resolve issue ; ordrng 1 W10837741 (lid strike) and 1 W10919003 (pump-water) and 1 W11307244 (latch)"
John L.
DRYER MAYTAG MEDX655DW1 Inspected unit, found issue within vent lint chute. Chute has scaling and rust and a sticky residue which is catching lint and after some time blocks all air flow. Also motor not turning properly and clamps are not securing motor causing vibration. Replace all these components to resolve issues.; ordrng 1 339956 (seal) and 1 3404162 (motor clamp) and 1 347139 (seal) and 1 348368 (lint chute assy) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 694089 (sub 279711) and 1 8318268 (thermostat,internal) and 1 W10121316 (motor clamp) and 1 W10396032 (motor-drve) and 1 W10681051 (sensor) and 1 W10782659 (pad)
John L.
DRYER MAYTAG MEDX655DW1 "Inspected unit, found issue within vent lint chute. Chute has scaling and rust and a sticky residue which is catching lint and after some time blocks all air flow. Also motor not turning properly and clamps are not securing motor causing vibration. Replace all these components to resolve issues.; ordrng 1 339956 (seal) and 1 3404162 (motor clamp) and 1 347139 (seal) and 1 348368 (lint chute assy) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 694089 (sub 279711) and 1 8318268 (thermostat,internal) and 1 W10121316 (motor clamp) and 1 W10396032 (motor-drve) and 1 W10681051 (sensor) and 1 W10782659 (pad)"
Adam H.
COOKTOP KITCHENAID KCGD506GSS00 Install component tested unit issue resolved
John L.
RANGE WHIRLPOOL WFE510S0HB1 "Inspected unit, cooktop has busted. Possibly issues within the glass. Replace to resolve issue.; ordrng 1 W11034830 (cooktop)"
Adam H.
DRYER MAYTAG MEDC200XW1 Inspection of unit shows bad air circulation. Customer has large chunks of debris/lint stuck in exhaust. Advise customer to clean out exhaust and reattach hose in a straight as possible
Adam H.
WASHER WHIRLPOOL MVWX655DW2 Install components calibrated unit ran verification cycle issue resolved
Adam H.
WASHER WHIRLPOOL MVWB765FW3 Install components calibrated unit ran verification cycle issue resolved
Adam H.
WASHER WHIRLPOOL MVWX655DW2 Inspection of unit comes back with air code for control fault. Also error codes for lid lock and long fill no fill. Testing of water valves shows good pressure and proper water volume entering unit. Lid lock however is intermittent sometimes taking command sometimes not. Replace control and lid lock to resolve issue. Customer states unit is less than three weeks old and will be seeking an exchange from retailer; ordrng 1 W10682535 (latch) and 1 W11320239 (CONTROL )
John L.
REFRIGERATOR MAYTAG MBF2258FEZ03 "Installed components, unit is running normally. Explained to customer to keep an eye on unit, and if unit starts to do what it was doing. To give a call back."
John L.
REFRIGERATOR MAYTAG MBF2258FEZ03 "Called Techline spoke with Sterling, explained issues. Techline suggests to replace start device. To resolve issue.; ordrng 1 W10350564 (capacitor) and 1 W10796752 (start-dev)"
Adam H.
DRYER AMANA NED4655EW1 Install components tested unit issue resolved