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Local Reviews
for Robstown, TX

ApplianceCare Rated 4.2 out of 5 stars based on 6 customer reviews

Map of Robstown, TX

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out to us and let us know!


Map of Robstown, TX

Great




Review of ApplianceCare

Very nice very professional


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Robstown, TX

Amazing service!




Review of ApplianceCare

He was polite, and fixed the problem quickly!


Response from ApplianceCare:

Thank you for writing a review!


Map of Robstown, TX

Lillian




Review of ApplianceCare

Very rude" lazy will never deal with this place again" and will not recomend to any one.


Response from ApplianceCare:

Thank you for giving us your feedback. I will bring this to my manager's attention as our customer's feedback is very important to us.


Map of Robstown, TX

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Robstown, TX

Whirlpool Washer Repair




Review of ApplianceCare

Our Technician who came to repair our washer was very prompt and was able to determine the exact issue with our washer. The part was ordered and received very quickly, a second appt was scheduled and he came and installed a new level sensor. He completed this job very quickly. Our washer is running good now. Would highly recommend this technician, he was very nice and knowledgeable. Thanks


Response from ApplianceCare:

Thank you for writing a review for us. We appreciate our customers feedback, and we are glad to hear that your service met your expectations.


Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 "Inspection of unit shows error code for unbalanced load, Long fill no fill, as well as motor fault. Running unit through manual testing for water valves shows good volume water entering tub. Running unit through agitate and spin cycle shows wash plate is free spinning. Unable to separate wash plate from gear case. Replace wash plate gear case actuator capacitor clutch and belt to resolve issue. Customer shows interest in calling insurance company for a buyout instead of repair. Job will require a two count.; rqstng P&A on 6 8533953 (screw)s and 1 W10006353 (CAM) and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609480 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw)"

Near Co Rd 56, Robstown, TX 78380
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT970SAHW0 While installing the new door panel I noticed it was missing both the screw and the stud that hold the door handle in place. So I proceeded to take the old screw instead off of the old door to use to put on the new door in the process of removing screw screw head snapped off into stud. Continue to install new door but left customer without handle. Looking at schematic shows door panel should be equipped and pre-installed with screws and stud. Ordering new panel and screws and studs to be on the safe side.; ordrng 2 W10195726 (stud)s and 2 W10316572 (screw)s and 1 W10871243 (panel)

Near Co Rd 38, Robstown, TX 78380
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "Installed lid strike and actuator,calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is draining and working normal ; used 1 W10913953 (ACTUATOR) from stock"

Near E Main Ave, Robstown, TX 78380
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, good luck on unit clicking on and off at all times. Unit remains locked. Was able to replace lid luck with one I have in truck stock. Recalibrated unit after installation, issue has been resolved.; used 1 W11307244 (LATCH) from stock"

Near Co Rd 38, Robstown, TX 78380
John L.

John L.

RANGE KITCHENAID KFED500ESS02 "Inspected unit, found knob and customer is unable to use burner. Replace knob to resolve this problem.; ordrng 1 W10645811 (bezel-knob) and 1 W10712809 (knob)"

Near Colony Dr, Robstown, TX 78380
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Unit is out of warranty and customer does not wish to pay diagnostic fees. Issue resolved

Near Co Rd 69, Robstown, TX 78380
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Customer complaint of control non-responsive. Inspection of unit shows control responded right away. Calibrated unit and ran verification cycle all functions work the way They were intended to. Issue resolved

Near W Main Ave, Robstown, TX 78380
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows several error codes one for long he’ll know fill another four her fault and again onefor basket fault. Manually testing components for shifting and spin shown not an issue. Unit does have pour water volume entering tub also control board not always excepting commands. Replace water valve and control to resolve issue; ordrng 1 W11025984 (valve) and 1 W11211478 (cntrl-elec)

Near Nebraska St, Robstown, TX 78380
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT970SAHW0 Call customer while in route to location customer They won’t be home in time for appointments would like to reschedule for the 17th.; schdld next appmnt for 9/17 THU !

Near Co Rd 38, Robstown, TX 78380
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS325SDHB05 Customer complaints of ice continuously falling from dispenser. Replace ice bin and separator to resolve issue. Further inspection of unit shows large gap on refrigerator door. Tried to heat treat seal but would not cover the distance. Door has slight work or bend. Replaced Refrigerator door to resolve issue. Have set return date for two months out so customer will have contact with company and possible sooner delivery.; ordrng 1 W10884773 (nameplate) and 1 W10912126 (dor-fip) and 1 W11355295 (Separator) and 1 W11420391 (ICE BEN)

Near Gonzales St, Robstown, TX 78380
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "Product still under warranty through Rent-A-Center. Inspection of unit shows huge amount of frost and ice buildup in freezer compartment very large noticeable half inch gap on bottom left side of the freezer door. Replace thermistors door slides fan motor door and door seal for freezer to resolve issue. Worth noting address for return visit will more than likely change. Have not Scheduled return date. Job would likely require to count; ordrng 1 W10383615 (thermistor,fc) and 1 W10397635 (slide) and 1 W10397636 (slide) and 1 W10438761 (thermistor,freezer) and 1 W10464673 (fan motor) and 1 W10487766 (harns-wire) and 1 W10745484 (damper) and 1 W10858419 (dor-fip)"

Near W Ligustrum Blvd, Robstown, TX 78380
Michael R.

Michael R.

WASHER MAYTAG MVWC465HW2 "Not draining per customer, F0E4, F7E6, F2E1 error codes, cleared codes and tested drain on manual test, it’s locked up and the lid strike is broken. Ordered parts to resolve issue ; ordrng 1 W10837741 (lid strike) and 1 W10919003 (pump-water) and 1 W11307244 (latch)"

Near E Main Ave, Robstown, TX 78380
John L.

John L.

DRYER MAYTAG MEDX655DW1 Inspected unit, found issue within vent lint chute. Chute has scaling and rust and a sticky residue which is catching lint and after some time blocks all air flow. Also motor not turning properly and clamps are not securing motor causing vibration. Replace all these components to resolve issues.; ordrng 1 339956 (seal) and 1 3404162 (motor clamp) and 1 347139 (seal) and 1 348368 (lint chute assy) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 694089 (sub 279711) and 1 8318268 (thermostat,internal) and 1 W10121316 (motor clamp) and 1 W10396032 (motor-drve) and 1 W10681051 (sensor) and 1 W10782659 (pad)

Near Wagon Trail, Robstown, TX 78380
John L.

John L.

DRYER MAYTAG MEDX655DW1 "Inspected unit, found issue within vent lint chute. Chute has scaling and rust and a sticky residue which is catching lint and after some time blocks all air flow. Also motor not turning properly and clamps are not securing motor causing vibration. Replace all these components to resolve issues.; ordrng 1 339956 (seal) and 1 3404162 (motor clamp) and 1 347139 (seal) and 1 348368 (lint chute assy) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg) and 1 694089 (sub 279711) and 1 8318268 (thermostat,internal) and 1 W10121316 (motor clamp) and 1 W10396032 (motor-drve) and 1 W10681051 (sensor) and 1 W10782659 (pad)"

Near Wagon Trail, Robstown, TX 78380
Adam H.

Adam H.

COOKTOP KITCHENAID KCGD506GSS00 Install component tested unit issue resolved

Near Sunset Trail, Robstown, TX 78380
John L.

John L.

RANGE WHIRLPOOL WFE510S0HB1 "Inspected unit, cooktop has busted. Possibly issues within the glass. Replace to resolve issue.; ordrng 1 W11034830 (cooktop)"

Near FM1833, Robstown, TX 78380
Adam H.

Adam H.

DRYER MAYTAG MEDC200XW1 Inspection of unit shows bad air circulation. Customer has large chunks of debris/lint stuck in exhaust. Advise customer to clean out exhaust and reattach hose in a straight as possible

Near W Avenue F, Robstown, TX 78380
Adam H.

Adam H.

WASHER WHIRLPOOL MVWX655DW2 Install components calibrated unit ran verification cycle issue resolved

Near E Ave F, Robstown, TX 78380
Adam H.

Adam H.

WASHER WHIRLPOOL MVWB765FW3 Install components calibrated unit ran verification cycle issue resolved

Near Ramirez St, Robstown, TX 78380
Adam H.

Adam H.

WASHER WHIRLPOOL MVWX655DW2 Inspection of unit comes back with air code for control fault. Also error codes for lid lock and long fill no fill. Testing of water valves shows good pressure and proper water volume entering unit. Lid lock however is intermittent sometimes taking command sometimes not. Replace control and lid lock to resolve issue. Customer states unit is less than three weeks old and will be seeking an exchange from retailer; ordrng 1 W10682535 (latch) and 1 W11320239 (CONTROL )

Near E Ave F, Robstown, TX 78380
John L.

John L.

REFRIGERATOR MAYTAG MBF2258FEZ03 "Installed components, unit is running normally. Explained to customer to keep an eye on unit, and if unit starts to do what it was doing. To give a call back."

Near Belk Ln, Robstown, TX 78380
John L.

John L.

REFRIGERATOR MAYTAG MBF2258FEZ03 "Called Techline spoke with Sterling, explained issues. Techline suggests to replace start device. To resolve issue.; ordrng 1 W10350564 (capacitor) and 1 W10796752 (start-dev)"

Near Belk Ln, Robstown, TX 78380
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Install components tested unit issue resolved

Near Co Rd 57, Robstown, TX 78380
Adam H.

Adam H.

REFRIGERATOR MAYTAG MBF2258FEZ03 Inspection of unit shows everything in good working order. All service tests performed from control respond as should all normal. Customers complaint of clicking noise. Customer states clicking was constant in first days of purchase and slowly started to decline. Customer also stated clicking was happening this morning on date of appointments but during my 30+ minutes of diagnosing units no abnormal noises or clicking was heard. I did explain to customer sometimes the start device for the compressor would make a click. I asked customer if The unit ever stop cooling at any point customer states refrigerator has always kept temperature as it should. Voltage reading from compressor and start device are in good range no issue. I informed customer that unit is in good working condition and no issues were found. Customer states that just because I said that doesn’t mean she knows that her fridge is working correctly. Customer is obviously dissatisfied with m

Near Belk Ln, Robstown, TX 78380
John L.

John L.

MICROWAVE WHIRLPOOL WML75011HW "Install components, tested after installation. Issue resolved"

Near Co Rd 38, Robstown, TX 78380
John L.

John L.

MICROWAVE WHIRLPOOL WML75011HW "Inspected unit, found issue with magnetron and exhaust fan . Will need to replace to resolve these issues.; ordrng 1 W10343300 (capacitor) and 1 W10605896 (capactr-dm) and 1 W11083236 (motor-fan) and 1 W11115131 (magnetron) and 1 W11125676 (thrmst-fix)"

Near Co Rd 38, Robstown, TX 78380
Adam H.

Adam H.

MICROWAVE KITCHENAID KOCE500ESS07 Sr#7726803996. After arriving at customers location with incorrect control board again customer had me have a conversation with whirlpool SR number above. Representative on whirlpool states unit will be exchanged. Issue resolved

Near FM 665, Robstown, TX 78380
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Customer complaint of unit not turning on. Inspection of unit shows no voltage coming in to dryer. Checked watch breakers I could still same result. Advise customer to have professional electrician resolve the issue

Near Baker St, Robstown, TX 78380
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Install components tested unit issue resolved

Near E Main Ave, Robstown, TX 78380
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW2 Install components calibrated unit ran verification cycle. All functions work as designed. Worth noting customer has not resolved any of the previous issues I stated with the waterline or the drain line. Also customer is using non-high-efficiency powdered detergent.

Near Co Rd 79, Robstown, TX 78380
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Install components calibrated unit ran verification cycle issue resolved

Near Dakota St, Robstown, TX 78380
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW2 Inspection of unit shows error code for long fill no fill. Manual testing of water valve shows good water pressure and good volume of water but customer has hot water valve open hose leading to nowhere. Customers also states they are on well water. Inspection of water valve the show debris inside valve. Replaced water valve to resolve issue and address open ended hot water valve with customer. Also the way the customer has drain line set up for hose makes it so water will constantly be a pressure issue for drain pump advise customer to redirect or have professional plumber come and address drain line.; ordrng 1 W11025984 (valve)

Near Co Rd 79, Robstown, TX 78380
Adam H.

Adam H.

FREEZER WHIRLPOOL WZF34X20DW01 Install components tested unit issue resolved.

Near Co Rd 77A, Robstown, TX 78380
Adam H.

Adam H.

RANGE WHIRLPOOL WFE505W0JS0 Install components tested unit issue resolved

Near E Main Ave, Robstown, TX 78380
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Unit will let me calibrate but we’re trying to run verification cycle lid lock will stop at 15 and not allow unit to agitate manual testing of lid lock shows good working condition. But again trying to run verification cycle lid lock will not let function advance. Replace lid lock to resolve issue; ordrng 1 W10787878 (latch)

Near Dakota St, Robstown, TX 78380
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "Installed all components, issue resolved."

Near Co Rd 79, Robstown, TX 78380
Adam H.

Adam H.

RANGE WHIRLPOOL WFE505W0JS0 Inspection of unit shows terminal block blown out wires fried. Replace terminal block to resolve issue; ordrng 3 3400016 (screw)s and 6 3400029 (nut)s and 1 W10245259 (block-term) and 1 W11134842 (harns-wire)

Near E Main Ave, Robstown, TX 78380
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Inspection of unit shows control board nonresponsive unable to enter diagnostic. Further inspection shows water valve plug with some kind of debris. Replace consul and control as well as water valve to resolve issue; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire) and 1 W11114420 (cntrl-elec) and 1 W11114670 (console)

Near Dakota St, Robstown, TX 78380
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Install components tested unit issue resolved

Near E Main Ave, Robstown, TX 78380
John L.

John L.

DRYER MAYTAG MEDX655DW1 Installed all components m tested after installation. Issue resolved.

Near Wagon Trail, Robstown, TX 78380
Adam H.

Adam H.

MICROWAVE KITCHENAID KOCE500ESS07 F2E0 F9E0. Product miss wire and ui disconnect. Sr#7726858405. Upon arrival customer tells me there’s a new error code showing up on the units inspection comes back as user interface disconnect. Call tech line to troubleshoot the issue because control board that was ordered for unit does not match existing board. Tech line states to contact whirlpool research to track down correct part number. Also air could be existing because of a bad bake or broil element but due to the two separate error codes tech line states that either bake broil element need to be replaced or the harness wire and the control board regardless. Contacted parts distributor to see if I can get a fast track answer for the right control board. Needless to say customer is very frustrated with this ongoing issue and will be calling KitchenAid for a full refund or exchange. This will be the third time I’ve come out for this specific issue and have left with it unresolved. Have not ord

Near FM 665, Robstown, TX 78380
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived at location after six store operation hours are 8 to 6. Reschedule appointment as seen fit; saved tckt

Near E Main Ave, Robstown, TX 78380
John L.

John L.

WASHER WHIRLPOOL WTW5000DW2 "F5E2 lid lock fault, F1E2 motor fault. Ran test on lock, unit locked and unlocked then remained locked. Ran test on motor, unit cannot get motor to spin at max speed. Replace board, motor, and lock to resolve issues.; ordrng 1 W10006487 (motor-drve) and 1 W10682535 (latch) and 1 W10721967 (drive pulley) and 1 W10866250 (capacitor) and 1 W10916478 (cntrl-elec)"

Near Co Rd 79, Robstown, TX 78380
Adam H.

Adam H.

FREEZER WHIRLPOOL WZF34X20DW01 "Customer has had unit unplugged for several days so I was unable to assess a frost pattern on the units. But based on customers complaints and issue sounds like unit is not going into defrost. Replace thermostat or‘s and harness wire to resolve issue; ordrng 1 W10359880 (motor-evap) and 1 W10383615 (thermistor,fc) and 1 W10384183 (thermistor) and 1 W11181209 (harns-wire) and 1 W11221362 (CONTROL )"

Near Co Rd 77A, Robstown, TX 78380
John L.

John L.

REFRIGERATOR AMANA ART104TFDW00 "Installed compressor, charged unit. Pressures on unit holding. Unit is cooling, issue resolved"

Near E Main Ave, Robstown, TX 78380