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Local Reviews
for Roanoke, VA
Powered by Fluid LOCALGreat service
Michael - Roanoke, VA
Quick response time Very professional and knowledgeable!
Great service
Laurel - Roanoke, VA
Response from ApplianceCare:
Thank you for giving us your feedback!
The technician was very courteous and fixed my ice maker on the first trip
Janet - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
Great service, nice people
Charles - Roanoke, VA
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Great
Uclid - Roanoke, VA
Response from ApplianceCare:
Thank you!
Great
Julie - Roanoke, VA
The guy who fix my washer was very nice and fix my washer in no time .thank you very much
Response from ApplianceCare:
Thank you for writing a review!
Great Service. Personable. Solved the issue quickly.
Lee - Roanoke, VA
Response from ApplianceCare:
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Kris
James - Roanoke, VA
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Happy with the service
Ruth - Roanoke, VA
It’s always a bit scary to use a repair service for first time. But Uriah was prompt, courteous and quickly diagnosed the problem. Repair went smoothly...and I could use my washer as soon as he left!
Response from ApplianceCare:
Thank you for giving us your feedback! Uriah is a vital part of our team.
great service
Barbara - Roanoke, VA
Uriah was prompt,courteous and took care of our issue.
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See opinion.
Charles - Roanoke, VA
Uriah was on time, professional, and friendly. Your company has a superior employee.
Response from ApplianceCare:
Thank you for giving us your feedback! Uriah is a vital part of our team.
Great Service
Kathleen - Roanoke, VA
Chris is very knowledgeable and did a great job!
Response from ApplianceCare:
Thank you for writing a review!
Nice person
Linda - Roanoke, VA
Chris called to let me know he was on his way & was a very nice person.
Response from ApplianceCare:
Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Great service experience
Jennifer - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
Whirlpool fridge repair
Sonya - Roanoke, VA
Great service
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gifford
Gifford - Roanoke, VA
It superior
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Microwave repair
Kathy - Roanoke, VA
Service was fast and efficient.
Response from ApplianceCare:
Thank you for writing a review!
Great service on time
Gary - Roanoke, VA
Great service
Response from ApplianceCare:
Thank you for reviewing our service!
Fabulous service!
Susan - Roanoke, VA
Uriah was really great and answered all of our questions. Very helpful! Plus our cat (who doesn't like strangers) liked him too!
Response from ApplianceCare:
Thank you for giving us your feedback! Uriah is a vital part of our team!
Great service
Walter - Roanoke, VA
On time In and out Fixed!
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Friendly service
Charles - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
John
John - Roanoke, VA
Service was good, functioning well but the replacement door doesn’t match in color
Response from ApplianceCare:
Thank you for giving us your feedback! We will be reaching out to you soon to get the issue resolved.
GREAT SERVICE RIGHT ON TIME
Jane - Roanoke, VA
Uriah was prompt, focused and knew exactly how to correct the problem we had with our microwave. He was in and out in no time, showed up earlier than we expected him, and was courteous and helpful. We loved having the tracking app so we could see about what time he would arrive.
Response from ApplianceCare:
Thank you for writing a review! Uriah is a vital part of our team.
Awesome
David - Roanoke, VA
Very fast and professional service!
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As promised
Clark - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
Great services
Melany - Roanoke, VA
Good
Response from ApplianceCare:
Thank you for writing a review. If there was anything we could have done to give you a 5-star experience, please feel free to reach out to us and let us know.
Couldn’t ask for more!
Kimberly - Roanoke, VA
Reliable, convenient, fast, and friendly service. Very communicative.
Response from ApplianceCare:
Thank you for taking the time to write a review. We are pleased to hear that you service met your expectations.
Good experience
Emma - Roanoke, VA
Your people are great and all were easy to work with. They were good about keeping me updated on when to expect them. I appreciated that.
Response from ApplianceCare:
Thank you for writing a review. If there is anything we could have done better to give you five-star service, please do not hesitate to reach out to us.
Friendly and Knowledgeable Service Technicians
Brett - Roanoke, VA
Response from ApplianceCare:
Thank you for taking time to review A to Z.
VERY professional, very polite
John - Roanoke, VA
Solved our new fridge water leak issue.
Rhonda - Roanoke, VA
Refrigerator Repair
Tana - Roanoke, VA
Did a super job, communicated well and service was exemplary.
Response from ApplianceCare:
Thank you very much for the review. We appreciate it.
Chris S.
DRYER MAYTAG MEDC215EW0 I installed the drum and shafts along with the dryer repair kit. I noticed when I had disassembled the dyer that thr bulkhead is beginning to rub through at one place causing the bulkhead to weaken. ; rqstng P&A on 1 WP3403413 (bulkhead)
Uriah B.
DRYER MAYTAG MEDC215EW1 Found hair clip stuck in the felt liner. Removed clip. All checks ok. Did not replace roller support or repair kit.
Uriah B.
DRYER MAYTAG MED215EW1 Miswired at terminal block. Corrected.
Uriah B.
LAUNDRY AMANA NED4655EW1 Per techline issue only happening in timed dry so either lost L2 or harness issue. Harness continuity checks ok.
Chris S.
WASHER MAYTAG MVWB835DW3 There was an F5E1 error code indicating the lid latch is failing. The lid latch didn’t work properly in diagnostic cycle. I purchased lid latch and installed it. I checked operation and recalibrated washer. All operations check ok. ; pckd up 1 W10810403 (lid lock assy)
Chris S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Sr # 7727432856 Customer had cleared the ice jam in the dispenser and had it working again. I called tech line and tech line instructed customer to remove and clean ice bin every 2 weeks. I instructed customer.
Uriah B.
DRYER WHIRLPOOL MEDB835DW4 Motor working hard and causing vibration minutes int the cycle. ; ordrng 1 W11126010 (motor-drve)
Uriah B.
DRYER MAYTAG MEDC215EW1 "Roller shaft. WPW10359270. Needs roller shaft. ; ordrng 1 WPW10359270 (roller shaft,support)"
Uriah B.
RANGE KITCHENAID KSEB900ESS2 "Right front burner is not lighting properly, needs right front burner element. Stuck button serif continues to remain after reset and check of harness. ; ordrng 1 W10920246 (panl-cntrl) and 1 W11128223 (display) and 1 WPW10251108 (elmnt-surf)"
Uriah B.
DRYER WHIRLPOOL WED49STBW1 "Timer not progressing. Needs timer. Door gasket torn, needs gasket.; ordrng 1 W10634750 (timer) and 1 W10906683 (seal-door)"
Uriah B.
STOVE WHIRLPOOL RF361PXKQ W10856603. 88.36. Broil element; ordrng 1 W10856603 (elmnt-brol)
Uriah B.
OVEN WHIRLPOOL KGRS505XSS02 "LR, RR, and fish burner valves are not turning at all. We’ve already replaced the LR and fish burner valves in the last year, so those are under parts warranty. Cx responsible for labor to replace all three and the cost of the RR valve. Manifold WPW10204705. WPW10206287. (x1) Cx would like the LR and the fish burner, but does not want to pay for the RR. ; ordrng 1 WPW10206287 (valve-brnr) and 1 WPW10298678 (valve-brnr. FISH BURNER)"
Uriah B.
RANGE WHIRLPOOL WFE320M0ES2 Right front burner is always on. Needs new switch as element because of sensor. Tie to secure wiring.; used 1 WP8567668 (TIE) from stock
Uriah B.
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Temp reading in the fridge is 43 Temp reading in the freezer is 33Temps are high and there is no ice production. Needs dye drier, RC evap per service pointer W10666205C. Special project S71233 for repair. RC Evap W10917531Compressor if needed: includes inverter. W10276644Dye drier: WPW10143759; ordrng 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
Chris S.
RANGE WHIRLPOOL WGE745C0FS00 Initial preheat 358 at 1:25 pm. 330 at 1:32 pm. 357 at 1:35 pm. 334 at 1:41 pm. 358 at 1:44 pm. 335 at 1:49 pm. An average temperature of 345 degrees. I calibrated the temperature to + 30 degrees and the average temperature was 357 degrees. I than calibrated the unit to + 25 degrees. Customer will observe.
Uriah B.
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Compressor is constantly running. Needs new control board. WPW10589838. Control board. 309.04Labor: 72.45; ordrng 1 WPW10589838 (cntrl-elec)
Uriah B.
MICROWAVE WHIRLPOOL WMH32519HZ2 "Same problem as before. Needs new control, holder, and bulb. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11342846 (CONTROL BOARD)"
Uriah B.
WASHER AMANA NTW4516FW3 "Found control board being knocked out by the actuator. Replaced both the actuator and the control board. W10913953 actuator.W11170317 control ; used 1 W10913953 (ACTUATOR) from stock, pckd up 1 W11170317 (cntrl-elec)"
Uriah B.
COOKTOP WHIRLPOOL WCE55US0HB01 Replaced right front burner switch and right front burner element. All checks ok.
Chris S.
DRYER WHIRLPOOL WED9470WW1 There is an f70 error code indicating the control is failing. ; ordrng 1 WPW10256719 (cntrl-elec)
Chris S.
WASHER WHIRLPOOL MVWB835DW4 I found a coin in the basket below the agitator. I removed the coin and checked operation. There were 2 error codes for a temperature sensor fault. We will replace the water valve and clutch ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11165546 (valve)
Uriah B.
WASHER WHIRLPOOL WFW92HEFW0 "F8e3F8e1Water level sensor not reading the level properly. Need control and water level sensor. Drain pump is fine. Sounded good. Unit is stacked, will need Chris.; ordrng 1 W11201293 (cntrl-elec) and 1 WPW10448876 (switch-wl)"
Uriah B.
COOKTOP WHIRLPOOL WCE55US0HB01 Front right burner not turning on. Needs element and switch. ; ordrng 1 W10857622 (switch-inf) and 1 WPW10275049 (elmnt-surf)
Chris S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The icemaker wasn’t producing ice. I replaced the icemaker and checked operation. The icemaker filled Customer will observe. ; used 1 W10882923 (ICEMAKER ) from stock
Uriah B.
RANGE WHIRLPOOL WGE745C0FS00 345 when pre heat beep happened. @1:10 347. Average temp over test 326.5@1:17. 312@1:20. 337@1:27. 314@1:30. 334@1:36. 315@1:41. 371@1:50. 334Found lower oven modulations were in the 25 degree over and under. Calibrated oven by +20. Cx to observe and maybe call Whirlpool about it.
Chris S.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 The new door has several big dings in it ( see picture ); ordrng 1 LW11026425 (dor-fip)
Chris S.
FREEZER WHIRLPOOL MFD2560HEQ The ice maker wasn’t completing a harvest. I installed a new icemaker and checked operation. All operations check ok. If the icemaker is still slow to produce ice we will replace the icemaker wire harness WPD7813010; used 1 W10190965 (ICEMAKER) from stock
Uriah B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced control and UI. Also added bail arm and extension. W10351019; pckd up 1 W10351019 (extension)
Uriah B.
WASHER WHIRLPOOL WFW5620HW0 F5e4F5e2F0e5Cx experiences lock errors and found codes above. Needs main ACU and will order lock as well to have. W11316250. LatchW11322903. Control. ; ordrng 1 W11322903 (cntrl-elec)
Uriah B.
DRYER WHIRLPOOL MED5630HC0 "64.2k13.8kPer techline. Checked moisture sensor circuit. Checked good. Grounded the chassis to the water valve of the washing machine supply on house side. Cx to run and observe. Per techline, if grounding doesn’t not fix it, they have no more recommendations. SR7727236398; used 1 14GAW (WIRE) from stock"
Chris S.
RANGE WHIRLPOOL WEG750H0HV0 The outer glass is shattered. Will order and replace the outer door glass. ; ordrng 1 W11107401 (glass-door)
Chris S.
OVEN WHIRLPOOL WFE550S0HZ1 The fan was not running true. Customer had head it ticking. Installed fan blade from tribles and checked operation. All operations check ok. ; pckd up 1 W10758272 (fan-convct)
Chris S.
WASHER MAYTAG MVWB865GW0 F7E0 F9E1 drain pump was humming but wasn’t pumping. I cleared drain pump and checked operations. All operations check ok. I secured drain hose with wire tie. ; used 1 WP8567668 (WIRE TIE) from stock
Chris S.
RANGE WHIRLPOOL wfe525s0jz0 I installed the console cover and checked operation. All operations check ok.
Uriah B.
ELEC SLIDE-IN WHIRLPOOL GY397LXUS03 Bake element is broken. Needs new element. Policy adjust to cover labor. ; ordrng 1 WPW10310274 (elmnt-bake)
Uriah B.
WASHER WHIRLPOOL WTW4816FW2 Valve leaking by. Replaced valve. ; used 1 W11210459 (VALVE) from stock
Uriah B.
WASHER MAYTAG MVWB835DC3 F6e2Needs ACU and UI. ; ordrng 1 W11120178 (console) and 1 W11170706 (cntrl-elec)
Uriah B.
COOKTOP MAYTAG MER8800FZ0 Replaced cooktop. All checks ok.
Uriah B.
LAUNDRY WHIRLPOOL WFW5090JW0 "SR7727187538Verified power to filter and from filter. Proper power to board. Checked ohm reading on motor, drain pump, valves. Everything checks good. Needs another board; ordrng 1 W11334605 (TIMER/CONTROL)"
Chris S.
REFRIGERATOR WHIRLPOOL WRS321SDHB01 The water valve to the unit was very slow. Customer will have the valve changed. The fill tube was frozen over. I thawed it. I did a harvest cycle and the ice maker filled properly. All operations check ok. ; used 1 482338 (SEALANT ) from stock
Uriah B.
MICROWAVE WHIRLPOOL WMH32519HZ2 Replaced control board.
Uriah B.
REFRIGERATOR WHIRLPOOL WRX988SIBW00 Confirmed previous assessment. Drain line was clogged and froze in drain pan. Ice build up froze drawer bin into place.
Chris S.
DRYER WHIRLPOOL WED4815EW1 The dryer wasn’t heating at all but would run. The disconnect box has a fuse that is gone bad. Customer will have the fuse replaced. I secured the wire harness with wire tie. ; used 1 WP8567668 (WIRE TIE ) from stock
Uriah B.
WASHER MAYTAG MVWX655DW1 "No error codes present. Cx experiencing incorrect water level in deep water wash cycle. Reset unit and did a load size calibration. Cx to observe. Suspension looks good, water flow looks good. If still an issue, pre order control. ; used 1 WP8567668 (TIE) from stock"
Uriah B.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Replaced icemaker, arm, extension, and ice bin. All checks ok. Cx to observe."