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Local Reviews
for Roanoke, VA

ApplianceCare Rated 4.8 out of 5 stars based on 45 customer reviews

Map of Roanoke, VA

Warranty repair




Review of ApplianceCare

Courteous repairman, let us know when he was coming.


Response from ApplianceCare:

Thank you for the review!


Map of Roanoke, VA

Darryl




Review of ApplianceCare

The service was good, the price for the repair was reasonable. Only one issue, when the technician first came to the house he was sans a mask. However he did wear a mask on his return visit.


Response from ApplianceCare:

Thank you for taking the time to leave us a review.


Map of Roanoke, VA

Excellent service




Review of ApplianceCare

Uriah was very efficient and professional.


Response from ApplianceCare:

Thank you!


Map of Roanoke, VA

Great Service, quick response




Review of ApplianceCare

Service tech was very courteous and knowledgable. Arrived on time.


Response from ApplianceCare:

Thank you for the review.


Map of Roanoke, VA

Great but slow service




Review of ApplianceCare

Did not call in advance on 12/21/20 after finding prioblem on 12/3/20. too many e-mails and or calls for 1st visit


Response from ApplianceCare:

Thank you for the review, we will have management look into this.


Map of Roanoke, VA

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Roanoke, VA

Owner




Review of ApplianceCare

Good service, excellent explanations


Map of Roanoke, VA

Fridge warranty repair




Review of ApplianceCare

Fast service.


Map of Roanoke, VA

great service




Review of ApplianceCare

n/a


Map of Roanoke, VA

Sandy




Review of ApplianceCare

We called Whirlpool about the error code on our microwave/oven combo. It wouldn’t work. We had a power outage that night. When the power came back on it was working. Appliance care called the next day to come out, told them they didn’t need to yet. Will definitely keep their number on file. Very nice, understanding people.


Shawana




Review of ApplianceCare

Bad experience. Scratches were left on my washer.


Good service.




Review of ApplianceCare

Repair was done quickly and as promised. Technician was polite and answered any questions.


Quick, efficient, friendly, overall great service




Review of ApplianceCare

Above and beyond service


Great service




Review of ApplianceCare

Quick response time Very professional and knowledgeable!


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


The technician was very courteous and fixed my ice maker on the first trip




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great service, nice people




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great




Review of ApplianceCare

The guy who fix my washer was very nice and fix my washer in no time .thank you very much


Response from ApplianceCare:

Thank you for writing a review!


Great Service. Personable. Solved the issue quickly.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Kris




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Happy with the service




Review of ApplianceCare

It’s always a bit scary to use a repair service for first time. But Uriah was prompt, courteous and quickly diagnosed the problem. Repair went smoothly...and I could use my washer as soon as he left!


Response from ApplianceCare:

Thank you for giving us your feedback! Uriah is a vital part of our team.


great service




Review of ApplianceCare

Uriah was prompt,courteous and took care of our issue.


Response from ApplianceCare:

Thank you for giving us your feedback!


See opinion.




Review of ApplianceCare

Uriah was on time, professional, and friendly. Your company has a superior employee.


Response from ApplianceCare:

Thank you for giving us your feedback! Uriah is a vital part of our team.


Great Service




Review of ApplianceCare

Chris is very knowledgeable and did a great job!


Response from ApplianceCare:

Thank you for writing a review!


Nice person




Review of ApplianceCare

Chris called to let me know he was on his way & was a very nice person.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great service experience




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Whirlpool fridge repair




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for giving us your feedback!


gifford




Review of ApplianceCare

It superior


Response from ApplianceCare:

Thank you for writing a review!


Microwave repair




Review of ApplianceCare

Service was fast and efficient.


Response from ApplianceCare:

Thank you for writing a review!


Great service on time




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for reviewing our service!


Fabulous service!




Review of ApplianceCare

Uriah was really great and answered all of our questions. Very helpful! Plus our cat (who doesn't like strangers) liked him too!


Response from ApplianceCare:

Thank you for giving us your feedback! Uriah is a vital part of our team!


Great service




Review of ApplianceCare

On time In and out Fixed!


Response from ApplianceCare:

Thank you for giving us your feedback!


Friendly service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


John




Review of ApplianceCare

Service was good, functioning well but the replacement door doesn’t match in color


Response from ApplianceCare:

Thank you for giving us your feedback! We will be reaching out to you soon to get the issue resolved.


Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 "Motor switch was stuck. Adjusted switch. Motor back running. If callback, please make sure we have motor and blower wheel. Blower wheel: 694089, motor 279827"

Near Pheasant Ridge Rd, Roanoke, VA 24014
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 The filter was air locked. I reinstalled the filter and checked operation. All operations check ok

Near Malvern Rd, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER ROPER RTW4516FW2 replaced control and lid lock. all checks ok. ; used 1 w11307244 (lid latch) from stock

Near Archbold Ave NE, Roanoke, VA 24012
Chris S.

Chris S.

RANGE WHIRLPOOL WFE505W0HW2 There were a lot of roaches in the cooktop burner elements causing the elements to short out and fail. The control is also damaged. ; rqstng P&A on 1 W10823729 (elmnt-surf) and 2 W11171119 (elmnt-surf)s and 1 W11314393 (cntrl-elec) and 1 WP8273992 (elmnt-surf)

Near Creekside Cir, Roanoke, VA 24019
Chris S.

Chris S.

WASHER MAYTAG MVW7232HW0 I installed the control board and calibrated the unit. All operations check ok.

Near Jordan Cir, Roanoke, VA 24012
Chris S.

Chris S.

LAUNDRY WHIRLPOOL WTW8240YW0 I installed the lid switch and checked operation. All operations check ok.

Near Rutrough Rd SE, Roanoke, VA 24014
Chris S.

Chris S.

OVEN WHIRLPOOL WFG505M0BS3 I installed the igniter and checked operation. All operations check ok.

Near Patton Ave NW, Roanoke, VA 24016
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Replaced freezer door, both valves. All checks ok. Cx to observe."

Near Reservoir Rd, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR MAYTAG MRT118FFFH05 12001448The noise is coming from the cap tube in the evaporator compartment. Tech line recommended a noise kit. ; ordrng 1 12001448 (noise kit)

Near Wellsley St NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 replaced diffuser. all checks ok.

Near Marr St NW, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced freezer led module. All checks ok.

Near Ellsworth St NE, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ03 Appointment Cancelled by cx.

Near Belford St SW, Roanoke, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WTW4816FW2 I installed the control board and checked operation. All operations check ok. I calibrated the unit.

Near 11th St SE, Roanoke, VA 24013
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW3 "Washer has a distinct wobble, even with nothing in it and as level as possible for its location. Firm tile flooring with floor drain underneath. Will order basket and suspension. ; ordrng 1 W10752719 (Basket) and 1 W11130362 (Suspension)"

Near Davis Rd, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 Replaced fabric softener cup and barrier cap. All checks ok.

Near Westwood Blvd NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL n/a Waited at least ten minutes for cx to show. Unit is an in warranty Frigidaire.

Near Campbell Ave SW, Roanoke, VA 24016
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Replaced freezer led module. All check ok. Also tightened handles.

Near Summit Ridge Rd NE, Roanoke, VA 24012
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED7500GC0 Replaced door latch. Unit owned by Rent-a-Center. ; used 1 279570 (Door latch kit) from stock

Near Rutherford Ave NW, Roanoke, VA 24016
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Icemaker broken at motor connection. Needs icemaker. ; ordrng 1 W10873791 (IM)

Near Staunton Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

DISHWASHER MAYTAG MDB9959SKZ0 Replaced the UI board. Ran test cycle. All checks ok.

Near Glenn Ridge Rd NW, Roanoke, VA 24017
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MVWX655DW1 Cold valve solenoid is bad. Needs inlet valve for cold. ; ordrng 1 W11168740 (Cold inlet valve)

Near Grandin Rd SW, Roanoke, VA 24015
Chris S.

Chris S.

LAUNDRY WHIRLPOOL WET4027HW0 The control needed to be reset. I reset the control and checked operation in diagnostic mode. All functions check ok.

Near N Spring Dr NW, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 The freezer temperature was 12 degrees. I recovered 3.75 oz of refrigerant and looked for any leaks I was unable to detect a leak. I installed an access valve on the compressor as to be able to read the low side pressure per tech line. I charged the unit with 6 oz of 134A. I checked for leaks again and couldn’t detect any. Customer will observe and let us know if it starts to warm up again.

Near Meadowview Ct, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 The icemaker is producing ice again. It completed a harvest with no problem. If the issue persists we will replace the icemaker. WPW10300022

Near Memorial Ave SW, Roanoke, VA 24015
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW6620HC0 Replaced ACU and UI control. Ran test cycle. All checks ok.

Near Afton Ln, Roanoke, VA 24012
Chris S.

Chris S.

WASHER WHIRLPOOL WFW5620HW0 I installed the control board and checked operation. All operations check ok.

Near Fox Croft Cir, Roanoke, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 I checked the defrost in diagnostics and it worked as expected. I checked the defrost thermistor and it checked open in diagnostics. I then checked the defrost thermistor at the connector and found the correct resistance reading. I ohms out the wire harness and found it to be good as well. I checked thermistor resistance at the board on the p8 connector. The resistance measurement was correct. I reinstalled everything and checked the thermistor in diagnostics again. It checked good. Customer will observe. All operations check ok at this time

Near Dillard Rd SW, Roanoke, VA 24014
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Refrigerator door was not sealing correctly. Adjusted door and gasket. Reset unit. All checks ok. Cx to observe. ; used 1 Wp8567668 (Tie) from stock

Near Locust Grove Cir NE, Roanoke, VA 24012
Chris S.

Chris S.

DRYER WHIRLPOOL MDG9806AWW The door switch failed. I installed a new door switch and checked operation. All operations check ok. ; pckd up 1 W10169313 (door switch)

Near Greenwood Rd SW, Roanoke, VA 24015
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW3 "Checked full operation. Checked wiring and connections. Checked agitate, spin, drain, fill. Found inlet valve filter blocked up. Cleaned and checked. Secured drain. Reset unit. All checks ok. ; used 1 Wp8567668 (Tie) from stock"

Near Meadow Ln, Roanoke, VA 24014
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW2 "Found unit in emergency drain. Reset and checked wire connections, agitate, spin, drain, fill, etc. all checks ok. ; used 1 Wp8567668 (Tie) from stock"

Near Pittsfield Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

WASHER MAYTAG MVWB865GW0 Lid broken. Replaced with new.

Near Winchester Ave SW, Roanoke, VA 24015
Chris S.

Chris S.

M/W OTR MAYTAG MMV4206FW2 The magnatron and capacitor are both shorted. The magnatron is under a 10 year manufacture warranty. Labor to install parts is 98.75; ordrng 1 W10561770 (capactr-mg) and 1 W10818686 (magnetron)

Near Atwater St NW, Roanoke, VA 24017
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL KDTM404KPS0 F10e2F9e1F7e1F8e4Ran diagnostic. Pump is getting power but is not running. Needs pump and motor. New style pump and motor. Will need extra time. Vent fan checks fine. Wiring ok. Will order control.; ordrng 1 W11416362 (Pump and motor) and 1 W11410066 (Control)

Near Cloverdale Rd, Roanoke, VA 24019
Uriah B.

Uriah B.

RANGE KITCHENAID KFEG500ESS2 Broil element bad. Needs broil element. ; ordrng 1 WPW10544951 (Broil element)

Near Davis Rd, Roanoke, VA 24012
Uriah B.

Uriah B.

LAUNDRY MAYTAG MEDC465HW0 "Unit not starting at arrival. Checked fuse, wiring and harness connections. Improper voltage at the receptacle. Cx to call electrician. ; used 1 Wp8567668 (Tie) from stock"

Near Bruceton Rd SW, Roanoke, VA 24018
Uriah B.

Uriah B.

RANGE KITCHENAID KFEG500ESS2 replaced broil element. all checks ok. see policy adjust in notes.

Near Davis Rd, Roanoke, VA 24012
Chris S.

Chris S.

DISHWASHER WHIRLPOOL MDB9959SKZ0 The drain pump impeller blade is broken. ; ordrng 1 W11497943 (DRAIN PUMP )

Near Thirlane Rd NW, Roanoke, VA 24019
Chris S.

Chris S.

WASHER MAYTAG MVW7232HW0 The unit will randomly fail to complete a cycle showing an f0e9. ; ordrng 1 W11419171 (CONTROL BOARD )

Near Jordan Cir, Roanoke, VA 24012
Chris S.

Chris S.

OVEN WHIRLPOOL WFG505M0BS3 The igniter is getting voltage but isn’t getting hot enough. ; ordrng 1 W11176454 (igntr-oven)

Near Patton Ave NW, Roanoke, VA 24016
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 Replaced agitator. All checks ok. I ordered parts from Tribles. One coming direct t9 Leslie from NY. The other held at Roanoke.; ordrd 1 8575076A (Fabric softener dispenser) and 1 WPW10074580 (Barrier cap)

Near Westwood Blvd NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 Air diffuser motor loud and intermittent. Needs new air diffuser. ; ordrng 1 W11236851 (Air diffueser)

Near Marr St NW, Roanoke, VA 24012
Chris S.

Chris S.

DRYER MAYTAG MED7230HW1 The unit is drying as expected but showing an airflow code on the unit as well as the app almost every cycle. I verified that there is no issue with the venting. And the unit is heating at 150 degrees set on high heat. ; ordrng 1 W11441687 (CONTROL)

Near Jordan Cir, Roanoke, VA 24012
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL MMV5219DS1 Door switch not operating correctly. Replaced all three switches. ; used 3 W10727360 (Switch) from stock

Near Laryn Lane, Roanoke, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 "F7e5Lid switch not responding properly. Shifter also not reading properly. Needs switch, control, actuator. ; ordrng 1 W11307244 (Lid switch) and 1 W11170319 (Control) and 1 W10913953 (Actuator)"

Near Old Mountain Rd NE, Roanoke, VA 24019