Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for Roanoke, VA

ApplianceCare Rated 4.8 out of 5 stars based on 40 customer reviews

Map of Roanoke, VA

Great service




Review of ApplianceCare


Map of Roanoke, VA

Owner




Review of ApplianceCare

Good service, excellent explanations


Map of Roanoke, VA

Fridge warranty repair




Review of ApplianceCare

Fast service.


Map of Roanoke, VA

great service




Review of ApplianceCare

n/a


Map of Roanoke, VA

Sandy




Review of ApplianceCare

We called Whirlpool about the error code on our microwave/oven combo. It wouldn’t work. We had a power outage that night. When the power came back on it was working. Appliance care called the next day to come out, told them they didn’t need to yet. Will definitely keep their number on file. Very nice, understanding people.


Map of Roanoke, VA

Shawana




Review of ApplianceCare

Bad experience. Scratches were left on my washer.


Map of Roanoke, VA

Good service.




Review of ApplianceCare

Repair was done quickly and as promised. Technician was polite and answered any questions.


Map of Roanoke, VA

Quick, efficient, friendly, overall great service




Review of ApplianceCare

Above and beyond service


Map of Roanoke, VA

Great service




Review of ApplianceCare

Quick response time Very professional and knowledgeable!


Map of Roanoke, VA

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


The technician was very courteous and fixed my ice maker on the first trip




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great service, nice people




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great




Review of ApplianceCare

The guy who fix my washer was very nice and fix my washer in no time .thank you very much


Response from ApplianceCare:

Thank you for writing a review!


Great Service. Personable. Solved the issue quickly.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Kris




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Happy with the service




Review of ApplianceCare

It’s always a bit scary to use a repair service for first time. But Uriah was prompt, courteous and quickly diagnosed the problem. Repair went smoothly...and I could use my washer as soon as he left!


Response from ApplianceCare:

Thank you for giving us your feedback! Uriah is a vital part of our team.


great service




Review of ApplianceCare

Uriah was prompt,courteous and took care of our issue.


Response from ApplianceCare:

Thank you for giving us your feedback!


See opinion.




Review of ApplianceCare

Uriah was on time, professional, and friendly. Your company has a superior employee.


Response from ApplianceCare:

Thank you for giving us your feedback! Uriah is a vital part of our team.


Great Service




Review of ApplianceCare

Chris is very knowledgeable and did a great job!


Response from ApplianceCare:

Thank you for writing a review!


Nice person




Review of ApplianceCare

Chris called to let me know he was on his way & was a very nice person.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great service experience




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Whirlpool fridge repair




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for giving us your feedback!


gifford




Review of ApplianceCare

It superior


Response from ApplianceCare:

Thank you for writing a review!


Microwave repair




Review of ApplianceCare

Service was fast and efficient.


Response from ApplianceCare:

Thank you for writing a review!


Great service on time




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for reviewing our service!


Fabulous service!




Review of ApplianceCare

Uriah was really great and answered all of our questions. Very helpful! Plus our cat (who doesn't like strangers) liked him too!


Response from ApplianceCare:

Thank you for giving us your feedback! Uriah is a vital part of our team!


Great service




Review of ApplianceCare

On time In and out Fixed!


Response from ApplianceCare:

Thank you for giving us your feedback!


Friendly service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


John




Review of ApplianceCare

Service was good, functioning well but the replacement door doesn’t match in color


Response from ApplianceCare:

Thank you for giving us your feedback! We will be reaching out to you soon to get the issue resolved.


GREAT SERVICE RIGHT ON TIME




Review of ApplianceCare

Uriah was prompt, focused and knew exactly how to correct the problem we had with our microwave. He was in and out in no time, showed up earlier than we expected him, and was courteous and helpful. We loved having the tracking app so we could see about what time he would arrive.


Response from ApplianceCare:

Thank you for writing a review! Uriah is a vital part of our team.


Awesome




Review of ApplianceCare

Very fast and professional service!


Response from ApplianceCare:

Thank you for writing a review!


As promised




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great services




Review of ApplianceCare

Good


Response from ApplianceCare:

Thank you for writing a review. If there was anything we could have done to give you a 5-star experience, please feel free to reach out to us and let us know.


Couldn’t ask for more!




Review of ApplianceCare

Reliable, convenient, fast, and friendly service. Very communicative.


Response from ApplianceCare:

Thank you for taking the time to write a review. We are pleased to hear that you service met your expectations.


Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 IM not harvesting. Needs IM. Earlier if part comes in please. ; ordrng 1 W10886939 (IM)

Near Mt Chestnut Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFG535S0JZ0 Error code matched F1E0. Needs control board. ; ordrng 1 W11258611 (Control)

Near Massachusetts Ave NW, Roanoke, VA 24017
Uriah B.

Uriah B.

WASHER MAYTAG MVWB835DW4 replaced broken harness. unit giving f6 e2 code. enters diagnostics but will do nothing else. needs ui and control. ; ordrng 1 W11112656 (ui console) and 1 W11199207 (ui harness) and 1 W11170706 (control)

Near Forest Hill Ave NE, Roanoke, VA 24012
Chris S.

Chris S.

RANGE WHIRLPOOL WFE505W0HW2 The rf burner element is broken ; ordrng 1 WP8273992 (elmnt-surf)

Near Creekside Cir, Roanoke, VA 24019
Chris S.

Chris S.

DRYER MAYTAG MED7230HW0 I installed the wire harness and terminal block. All operations check ok.

Near Laburnum Ave SW, Roanoke, VA 24015
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRB329DMBW00 Replaced icemaker. All checks ok at this time.

Near Yellow Mountain Rd, Roanoke, VA 24014
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW8540BW1 "Bearing not good anymore. Unable to get basket up to check for obstruction underneath. Basket not spinning properly. Also wire to motor are worn from rotor rubbing against them. Needs bearing job and new lower wire harness. Will need Chris. ; rqstng P&A on 1 W10585735 (Lower harness), ordrd 1 W10435302 (Bearing kit)"

Near Indian Rock Rd, Roanoke, VA 24014
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 I installed the control and evaporator fan with wire harness. I checked operation of the damper control and found that the motor has failed in it. We will replace the he damper control ; ordrng 1 WPW10248595 (control)

Near Strawberry Mountain Drive, Roanoke, VA 24018
Chris S.

Chris S.

REFRIGERATOR KITCHENAID WRF767SDHZ00 The issue is still the same with ice buildup under the ice bin in the left fridge door. I called tech line and they recommended changing the left door and ice bin door along with the ice chute. ; rqstng P&A on 1 W10757550 (dor-fip ss) and 1 W11171728 (door-ice) and 1 WPW10577864 (door-ice)

Near Olde Tavern Rd, Roanoke, VA 24019
Chris S.

Chris S.

WASHER WHIRLPOOL WTW5000DW3 The house drain is backing up and overflowing whenever the drain pump runs. The house drain needs to be checked/repaired.

Near Leon St NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL ART318FFDW03 "Could not reproduce noises while into the home. Cx described a buzzing sound every once in awhile, no regularity to it. Cx to observe. Issue has been happening or months. No complaints about cooling."

Near Forest Park Blvd NW, Roanoke, VA 24017
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 F7e1Found belt off the pulley because of overload. Put belt back on and all checks ok. Leveled unit to ensure good spin. Cx to observe. ; used 1 Wp8567668 (Tie) from stock

Near Brandon Ave SW, Roanoke, VA 24015
Uriah B.

Uriah B.

TRIO CD KITCHENAID KRFC300ESS03 Replaced icemaker. Filled. All checks ok.

Near Mt Chestnut Rd, Roanoke, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL MHW6630HC0 There were error codes F8E1 and F0E2. The drain stand pipe is two low causing water siphoning out. I instructed the customer on detergent usage.

Near Plantation Rd NE, Roanoke, VA 24012
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 I installed the wheel and also checked for an unusual smell. I found a pan Oder in the bottom of the drain pan. I cleaned the drain and customer sprayed a cleaner into the pan to eliminate the Oder. All operations check ok.

Near Praline Pl, Roanoke, VA 24012
Chris S.

Chris S.

19'' WHIRLPOOL WRT519SZDW05 There was an ice blockage in the fill tube causing the water to divert and flow into the fc an RC I removed the blockage and checked water flow. Water flow is slow. Customer may need to shorten the small wate line going to the unit.

Near Willow Valley Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

REF KITCHENAID KBL036FTX03 Replaced evaporator fan motor and main control board. Checked operation. All checks good at this time. CX to observe.

Near Forest Creek Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KSC23C8EYY02 "Main control board WPW10235503. Labor: ; ordrng 1 WPW10235503 (Control board), states that autho needed"

Near Gum Spring St SE, Roanoke, VA 24014
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found start device bad and compressor not running. Replaced start device. Compressor came back on and unit seems to be fine. Cx to observe. ; used 1 8201786 (Start device kit) from stock

Near Linn Cove Court, Roanoke, VA 24018
Uriah B.

Uriah B.

MICROWAVE MAYTAG MMV6190FZ0 Interlock mechanism stuck in the back position. Corrected mechanism. Tested unit. All checks ok.

Near Laryn Lane, Roanoke, VA 24018
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT710PAYH3 The door springs seem to be a little weak but when I inspected them they weren’t stretched. The hinges are functioning correctly. Customer will not do the repair.

Near Belleville Rd SW, Roanoke, VA 24015
Chris S.

Chris S.

LAUNDRY MAYTAG MVWX655DW1 I installed the lid and checked operation. All operations check ok.

Near Peters Creek Rd, Roanoke, VA 24018
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT710PAYH3 The door springs seem to be a little weak but when I inspected them they weren’t stretched. The hinges are functioning correctly. Customer will not do the repair.

Near Belleville Rd SW, Roanoke, VA 24015
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Able to access the harness without cutting wires. Replaced the freezer led module. All checks ok. ; used 1 W10695459 (Led module.) from stock

Near Hollyberry Rd, Roanoke, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 The icemaker had ice in the mold. It it did a harvest while I was working on it. The freezer temperature is at 4 degrees. If the issue persists we will replace the icemaker. W10882923

Near Thomason Rd SE, Roanoke, VA 24014
Chris S.

Chris S.

KITCHEN WHIRLPOOL WRS571CIHZ00 The icemaker was broken I installed a new icemaker and checked operation. All operations check ok. ; used 1 W10873791 (ICEMAKER ) from stock

Near Plantation Rd NE, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Replaced evap fan motor. All checks ok.

Near Bridge St SW, Roanoke, VA 24015
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "I installed The compressor, evaporator and charge the unit with 6 ounces of 134A. All operations check ok. I also installed the spacer on the pantry door switch"

Near Meadowview Ct, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 The evaporator fan motor wasn’t running. It was bound up. We will replace it. ; ordrng 1 WP2315549 (evap fan motor)

Near Bridge St SW, Roanoke, VA 24015
Chris S.

Chris S.

WASHER MAYTAG MVWB865GW0 I installed a lid lock assembly and checked operation all operations check OK. I recalibrated unit and did a service diagnostic cycle all operations check OK

Near Clearfield Rd SW, Roanoke, VA 24015
Uriah B.

Uriah B.

DRYER MAYTAG MEDB765FW0 Replaced door gasket. All checks ok.

Near Hanover Ave NW, Roanoke, VA 24017
Chris S.

Chris S.

RANGE KITCHENAID KFED500ESS03 The right front burner switch is turning on the light without turning the burner on. We will replace the switch. The oven took about 22 minutes to preheat in a convection cycle. ; ordrng 1 WP7403P23860 (SWITCH )

Near Corntassel Ln, Roanoke, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WTW8500DW FOR There are 2 error codes. F6E2 F6E3. The UI will need to be replaced; ordrng 1 W11095623 (console)

Near Cassell Ln SW, Roanoke, VA 24014
Chris S.

Chris S.

RANGE KITCHENAID KFED500ESS03 The right front burner switch is turning on the light without turning the burner on. We will replace the switch. The oven took about 22 minutes to preheat in a convection cycle. ; ordrng 1 WP7403P23860 (SWITCH )

Near Corntassel Ln, Roanoke, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WTW8500DW FOR There are 2 error codes. F6E2 F6E3. The UI will need to be replaced; ordrng 1 W11095623 (console)

Near Cassell Ln SW, Roanoke, VA 24014
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 Cleared drain line as it was frozen over. Drains well now. Cleared the p trap as well. Found ice maker error E5. Need new icemaker. WPW10764668; ordrng 1 WPW10764668 (IM)

Near Elmcrest St NE, Roanoke, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked operation of the auger motor and bin arm. Solenoid checks fine. Noticed bridging between ice cubes. Requested customer reduce water flow to the refrigerator to attempt to reduce bridging between cubes. Two or three cubes connected together are getting jammed in the dispenser, even when dispensing cubed. Cx to observe.

Near Dogwood Ln SW, Roanoke, VA 24015
Uriah B.

Uriah B.

OVEN WHIRLPOOL WOC75EC7HS00 Power outage fixed issue. If callback, pre-ID the following parts:W11033422. HarnessW11261165. Appliance manager W11110951 Microwave electric control. Will need Chris with me as well. May want to confirm cx willingness to pay diagnose, parts and labor before going out. Or she agrees to diagnose and another visit for install, per normal operation

Near Parkway Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDBM04 Needs right refrigerator door gasket. ; ordrd 1 W10830274 (Gasket)

Near Westhampton Ave SW, Roanoke, VA 24015
Chris S.

Chris S.

BELLA JENN-AIR JFFCC72EFP02 I installed the icebox fan and checked operation. All operations check ok

Near Hollyberry Rd, Roanoke, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WTW5000DW3 There was an F8E1 error code. The cold water valve screen was clogged. I cleared the sediment from the screen and checked operation. All operations check ok. I advised the customer to. Have a sediment filter installed.

Near Mt Chestnut Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Adjusted feet and adjusted right door down slightly. All checks ok.

Near Red Fox Dr NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Door switch is busted. Needs new switch. ; ordrng 1 W11396033 (Switch)

Near Quail Dr NW, Roanoke, VA 24017
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW3 Described to cx how the hot and cold settings work and showed use and care guide as to the disclaimer about how hot “hot” might be and how cold “cold” might be.

Near Leon St NW, Roanoke, VA 24017
Chris S.

Chris S.

COOKTOP JENN-AIR JGD3430WS00 "I installed the wire harness,burner,orfice holder and igniter. While disassembling the unit 3 of the burner screws broke. We will need 3 screws and the rr orfice holder. ; ordrng 1 WP7527P00260 (ORFICE HOLDER )"

Near Laryn Lane, Roanoke, VA 24018