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Local Reviews
for Roanoke, VA
Powered by Fluid LOCALGreat service
Karen - Roanoke, VA
Owner
Kristin - Roanoke, VA
Good service, excellent explanations
Fridge warranty repair
Kevin - Roanoke, VA
Fast service.
great service
Patrick - Roanoke, VA
n/a
Sandy
Sandy - Roanoke, VA
We called Whirlpool about the error code on our microwave/oven combo. It wouldn’t work. We had a power outage that night. When the power came back on it was working. Appliance care called the next day to come out, told them they didn’t need to yet. Will definitely keep their number on file. Very nice, understanding people.
Shawana
Shawana - Roanoke, VA
Bad experience. Scratches were left on my washer.
Good service.
Dick - Roanoke, VA
Repair was done quickly and as promised. Technician was polite and answered any questions.
Quick, efficient, friendly, overall great service
Stu - Roanoke, VA
Above and beyond service
Great service
Michael - Roanoke, VA
Quick response time Very professional and knowledgeable!
Great service
Laurel - Roanoke, VA
Response from ApplianceCare:
Thank you for giving us your feedback!
The technician was very courteous and fixed my ice maker on the first trip
Janet - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
Great service, nice people
Charles - Roanoke, VA
Response from ApplianceCare:
Thank you for giving us your feedback!
Great
Uclid - Roanoke, VA
Response from ApplianceCare:
Thank you!
Great
Julie - Roanoke, VA
The guy who fix my washer was very nice and fix my washer in no time .thank you very much
Response from ApplianceCare:
Thank you for writing a review!
Great Service. Personable. Solved the issue quickly.
Lee - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
Kris
James - Roanoke, VA
Response from ApplianceCare:
Thank you for giving us your feedback!
Happy with the service
Ruth - Roanoke, VA
It’s always a bit scary to use a repair service for first time. But Uriah was prompt, courteous and quickly diagnosed the problem. Repair went smoothly...and I could use my washer as soon as he left!
Response from ApplianceCare:
Thank you for giving us your feedback! Uriah is a vital part of our team.
great service
Barbara - Roanoke, VA
Uriah was prompt,courteous and took care of our issue.
Response from ApplianceCare:
Thank you for giving us your feedback!
See opinion.
Charles - Roanoke, VA
Uriah was on time, professional, and friendly. Your company has a superior employee.
Response from ApplianceCare:
Thank you for giving us your feedback! Uriah is a vital part of our team.
Great Service
Kathleen - Roanoke, VA
Chris is very knowledgeable and did a great job!
Response from ApplianceCare:
Thank you for writing a review!
Nice person
Linda - Roanoke, VA
Chris called to let me know he was on his way & was a very nice person.
Response from ApplianceCare:
Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Great service experience
Jennifer - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
Whirlpool fridge repair
Sonya - Roanoke, VA
Great service
Response from ApplianceCare:
Thank you for giving us your feedback!
gifford
Gifford - Roanoke, VA
It superior
Response from ApplianceCare:
Thank you for writing a review!
Microwave repair
Kathy - Roanoke, VA
Service was fast and efficient.
Response from ApplianceCare:
Thank you for writing a review!
Great service on time
Gary - Roanoke, VA
Great service
Response from ApplianceCare:
Thank you for reviewing our service!
Fabulous service!
Susan - Roanoke, VA
Uriah was really great and answered all of our questions. Very helpful! Plus our cat (who doesn't like strangers) liked him too!
Response from ApplianceCare:
Thank you for giving us your feedback! Uriah is a vital part of our team!
Great service
Walter - Roanoke, VA
On time In and out Fixed!
Response from ApplianceCare:
Thank you for giving us your feedback!
Friendly service
Charles - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
John
John - Roanoke, VA
Service was good, functioning well but the replacement door doesn’t match in color
Response from ApplianceCare:
Thank you for giving us your feedback! We will be reaching out to you soon to get the issue resolved.
GREAT SERVICE RIGHT ON TIME
Jane - Roanoke, VA
Uriah was prompt, focused and knew exactly how to correct the problem we had with our microwave. He was in and out in no time, showed up earlier than we expected him, and was courteous and helpful. We loved having the tracking app so we could see about what time he would arrive.
Response from ApplianceCare:
Thank you for writing a review! Uriah is a vital part of our team.
Awesome
David - Roanoke, VA
Very fast and professional service!
Response from ApplianceCare:
Thank you for writing a review!
As promised
Clark - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
Great services
Melany - Roanoke, VA
Good
Response from ApplianceCare:
Thank you for writing a review. If there was anything we could have done to give you a 5-star experience, please feel free to reach out to us and let us know.
Couldn’t ask for more!
Kimberly - Roanoke, VA
Reliable, convenient, fast, and friendly service. Very communicative.
Response from ApplianceCare:
Thank you for taking the time to write a review. We are pleased to hear that you service met your expectations.
Uriah B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 IM not harvesting. Needs IM. Earlier if part comes in please. ; ordrng 1 W10886939 (IM)
Uriah B.
RANGE WHIRLPOOL WFG535S0JZ0 Error code matched F1E0. Needs control board. ; ordrng 1 W11258611 (Control)
Uriah B.
WASHER MAYTAG MVWB835DW4 replaced broken harness. unit giving f6 e2 code. enters diagnostics but will do nothing else. needs ui and control. ; ordrng 1 W11112656 (ui console) and 1 W11199207 (ui harness) and 1 W11170706 (control)
Chris S.
RANGE WHIRLPOOL WFE505W0HW2 The rf burner element is broken ; ordrng 1 WP8273992 (elmnt-surf)
Chris S.
DRYER MAYTAG MED7230HW0 I installed the wire harness and terminal block. All operations check ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRB329DMBW00 Replaced icemaker. All checks ok at this time.
Uriah B.
WASHER WHIRLPOOL WTW8540BW1 "Bearing not good anymore. Unable to get basket up to check for obstruction underneath. Basket not spinning properly. Also wire to motor are worn from rotor rubbing against them. Needs bearing job and new lower wire harness. Will need Chris. ; rqstng P&A on 1 W10585735 (Lower harness), ordrd 1 W10435302 (Bearing kit)"
Chris S.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 I installed the control and evaporator fan with wire harness. I checked operation of the damper control and found that the motor has failed in it. We will replace the he damper control ; ordrng 1 WPW10248595 (control)
Chris S.
REFRIGERATOR KITCHENAID WRF767SDHZ00 The issue is still the same with ice buildup under the ice bin in the left fridge door. I called tech line and they recommended changing the left door and ice bin door along with the ice chute. ; rqstng P&A on 1 W10757550 (dor-fip ss) and 1 W11171728 (door-ice) and 1 WPW10577864 (door-ice)
Chris S.
WASHER WHIRLPOOL WTW5000DW3 The house drain is backing up and overflowing whenever the drain pump runs. The house drain needs to be checked/repaired.
Uriah B.
REFRIGERATOR WHIRLPOOL ART318FFDW03 "Could not reproduce noises while into the home. Cx described a buzzing sound every once in awhile, no regularity to it. Cx to observe. Issue has been happening or months. No complaints about cooling."
Uriah B.
WASHER WHIRLPOOL WTW4816FW2 F7e1Found belt off the pulley because of overload. Put belt back on and all checks ok. Leveled unit to ensure good spin. Cx to observe. ; used 1 Wp8567668 (Tie) from stock
Uriah B.
TRIO CD KITCHENAID KRFC300ESS03 Replaced icemaker. Filled. All checks ok.
Chris S.
WASHER WHIRLPOOL MHW6630HC0 There were error codes F8E1 and F0E2. The drain stand pipe is two low causing water siphoning out. I instructed the customer on detergent usage.
Chris S.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 I installed the wheel and also checked for an unusual smell. I found a pan Oder in the bottom of the drain pan. I cleaned the drain and customer sprayed a cleaner into the pan to eliminate the Oder. All operations check ok.
Chris S.
19'' WHIRLPOOL WRT519SZDW05 There was an ice blockage in the fill tube causing the water to divert and flow into the fc an RC I removed the blockage and checked water flow. Water flow is slow. Customer may need to shorten the small wate line going to the unit.
Uriah B.
REF KITCHENAID KBL036FTX03 Replaced evaporator fan motor and main control board. Checked operation. All checks good at this time. CX to observe.
Uriah B.
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Main control board WPW10235503. Labor: ; ordrng 1 WPW10235503 (Control board), states that autho needed"
Uriah B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found start device bad and compressor not running. Replaced start device. Compressor came back on and unit seems to be fine. Cx to observe. ; used 1 8201786 (Start device kit) from stock
Uriah B.
MICROWAVE MAYTAG MMV6190FZ0 Interlock mechanism stuck in the back position. Corrected mechanism. Tested unit. All checks ok.
Chris S.
DISHWASHER WHIRLPOOL WDT710PAYH3 The door springs seem to be a little weak but when I inspected them they werent stretched. The hinges are functioning correctly. Customer will not do the repair.
Chris S.
LAUNDRY MAYTAG MVWX655DW1 I installed the lid and checked operation. All operations check ok.
Chris S.
DISHWASHER WHIRLPOOL WDT710PAYH3 The door springs seem to be a little weak but when I inspected them they weren’t stretched. The hinges are functioning correctly. Customer will not do the repair.
Uriah B.
REFRIGERATOR KITCHENAID KRFF507HPS00 Able to access the harness without cutting wires. Replaced the freezer led module. All checks ok. ; used 1 W10695459 (Led module.) from stock
Chris S.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 The icemaker had ice in the mold. It it did a harvest while I was working on it. The freezer temperature is at 4 degrees. If the issue persists we will replace the icemaker. W10882923
Chris S.
KITCHEN WHIRLPOOL WRS571CIHZ00 The icemaker was broken I installed a new icemaker and checked operation. All operations check ok. ; used 1 W10873791 (ICEMAKER ) from stock
Uriah B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Replaced evap fan motor. All checks ok.
Chris S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "I installed The compressor, evaporator and charge the unit with 6 ounces of 134A. All operations check ok. I also installed the spacer on the pantry door switch"
Chris S.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 The evaporator fan motor wasn’t running. It was bound up. We will replace it. ; ordrng 1 WP2315549 (evap fan motor)
Chris S.
WASHER MAYTAG MVWB865GW0 I installed a lid lock assembly and checked operation all operations check OK. I recalibrated unit and did a service diagnostic cycle all operations check OK
Uriah B.
DRYER MAYTAG MEDB765FW0 Replaced door gasket. All checks ok.
Chris S.
RANGE KITCHENAID KFED500ESS03 The right front burner switch is turning on the light without turning the burner on. We will replace the switch. The oven took about 22 minutes to preheat in a convection cycle. ; ordrng 1 WP7403P23860 (SWITCH )
Chris S.
WASHER WHIRLPOOL WTW8500DW FOR There are 2 error codes. F6E2 F6E3. The UI will need to be replaced; ordrng 1 W11095623 (console)
Chris S.
RANGE KITCHENAID KFED500ESS03 The right front burner switch is turning on the light without turning the burner on. We will replace the switch. The oven took about 22 minutes to preheat in a convection cycle. ; ordrng 1 WP7403P23860 (SWITCH )
Chris S.
WASHER WHIRLPOOL WTW8500DW FOR There are 2 error codes. F6E2 F6E3. The UI will need to be replaced; ordrng 1 W11095623 (console)
Uriah B.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Cleared drain line as it was frozen over. Drains well now. Cleared the p trap as well. Found ice maker error E5. Need new icemaker. WPW10764668; ordrng 1 WPW10764668 (IM)
Uriah B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked operation of the auger motor and bin arm. Solenoid checks fine. Noticed bridging between ice cubes. Requested customer reduce water flow to the refrigerator to attempt to reduce bridging between cubes. Two or three cubes connected together are getting jammed in the dispenser, even when dispensing cubed. Cx to observe.
Uriah B.
OVEN WHIRLPOOL WOC75EC7HS00 Power outage fixed issue. If callback, pre-ID the following parts:W11033422. HarnessW11261165. Appliance manager W11110951 Microwave electric control. Will need Chris with me as well. May want to confirm cx willingness to pay diagnose, parts and labor before going out. Or she agrees to diagnose and another visit for install, per normal operation
Uriah B.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Needs right refrigerator door gasket. ; ordrd 1 W10830274 (Gasket)
Chris S.
BELLA JENN-AIR JFFCC72EFP02 I installed the icebox fan and checked operation. All operations check ok
Chris S.
WASHER WHIRLPOOL WTW5000DW3 There was an F8E1 error code. The cold water valve screen was clogged. I cleared the sediment from the screen and checked operation. All operations check ok. I advised the customer to. Have a sediment filter installed.
Uriah B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Adjusted feet and adjusted right door down slightly. All checks ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Door switch is busted. Needs new switch. ; ordrng 1 W11396033 (Switch)
Uriah B.
WASHER WHIRLPOOL WTW5000DW3 Described to cx how the hot and cold settings work and showed use and care guide as to the disclaimer about how hot “hot” might be and how cold “cold” might be.
Chris S.
COOKTOP JENN-AIR JGD3430WS00 "I installed the wire harness,burner,orfice holder and igniter. While disassembling the unit 3 of the burner screws broke. We will need 3 screws and the rr orfice holder. ; ordrng 1 WP7527P00260 (ORFICE HOLDER )"