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Local Reviews
for Roanoke, VA

ApplianceCare Rated 4.9 out of 5 stars based on 32 customer reviews

Map of Roanoke, VA

Great service




Review of ApplianceCare

Quick response time Very professional and knowledgeable!


Map of Roanoke, VA

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Roanoke, VA

The technician was very courteous and fixed my ice maker on the first trip




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Roanoke, VA

Great service, nice people




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Roanoke, VA

Great




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Roanoke, VA

Great




Review of ApplianceCare

The guy who fix my washer was very nice and fix my washer in no time .thank you very much


Response from ApplianceCare:

Thank you for writing a review!


Map of Roanoke, VA

Great Service. Personable. Solved the issue quickly.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Roanoke, VA

Kris




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Roanoke, VA

Happy with the service




Review of ApplianceCare

It’s always a bit scary to use a repair service for first time. But Uriah was prompt, courteous and quickly diagnosed the problem. Repair went smoothly...and I could use my washer as soon as he left!


Response from ApplianceCare:

Thank you for giving us your feedback! Uriah is a vital part of our team.


Map of Roanoke, VA

great service




Review of ApplianceCare

Uriah was prompt,courteous and took care of our issue.


Response from ApplianceCare:

Thank you for giving us your feedback!


See opinion.




Review of ApplianceCare

Uriah was on time, professional, and friendly. Your company has a superior employee.


Response from ApplianceCare:

Thank you for giving us your feedback! Uriah is a vital part of our team.


Great Service




Review of ApplianceCare

Chris is very knowledgeable and did a great job!


Response from ApplianceCare:

Thank you for writing a review!


Nice person




Review of ApplianceCare

Chris called to let me know he was on his way & was a very nice person.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great service experience




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Whirlpool fridge repair




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for giving us your feedback!


gifford




Review of ApplianceCare

It superior


Response from ApplianceCare:

Thank you for writing a review!


Microwave repair




Review of ApplianceCare

Service was fast and efficient.


Response from ApplianceCare:

Thank you for writing a review!


Great service on time




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for reviewing our service!


Fabulous service!




Review of ApplianceCare

Uriah was really great and answered all of our questions. Very helpful! Plus our cat (who doesn't like strangers) liked him too!


Response from ApplianceCare:

Thank you for giving us your feedback! Uriah is a vital part of our team!


Great service




Review of ApplianceCare

On time In and out Fixed!


Response from ApplianceCare:

Thank you for giving us your feedback!


Friendly service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


John




Review of ApplianceCare

Service was good, functioning well but the replacement door doesn’t match in color


Response from ApplianceCare:

Thank you for giving us your feedback! We will be reaching out to you soon to get the issue resolved.


GREAT SERVICE RIGHT ON TIME




Review of ApplianceCare

Uriah was prompt, focused and knew exactly how to correct the problem we had with our microwave. He was in and out in no time, showed up earlier than we expected him, and was courteous and helpful. We loved having the tracking app so we could see about what time he would arrive.


Response from ApplianceCare:

Thank you for writing a review! Uriah is a vital part of our team.


Awesome




Review of ApplianceCare

Very fast and professional service!


Response from ApplianceCare:

Thank you for writing a review!


As promised




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great services




Review of ApplianceCare

Good


Response from ApplianceCare:

Thank you for writing a review. If there was anything we could have done to give you a 5-star experience, please feel free to reach out to us and let us know.


Couldn’t ask for more!




Review of ApplianceCare

Reliable, convenient, fast, and friendly service. Very communicative.


Response from ApplianceCare:

Thank you for taking the time to write a review. We are pleased to hear that you service met your expectations.


Good experience




Review of ApplianceCare

Your people are great and all were easy to work with. They were good about keeping me updated on when to expect them. I appreciated that.


Response from ApplianceCare:

Thank you for writing a review. If there is anything we could have done better to give you five-star service, please do not hesitate to reach out to us.


Friendly and Knowledgeable Service Technicians




Review of ApplianceCare


Response from ApplianceCare:

Thank you for taking time to review A to Z.


VERY professional, very polite




Review of ApplianceCare


Solved our new fridge water leak issue.




Review of ApplianceCare


Refrigerator Repair




Review of ApplianceCare

Did a super job, communicated well and service was exemplary.


Response from ApplianceCare:

Thank you very much for the review. We appreciate it.


Chris S.

Chris S.

DRYER MAYTAG MEDC215EW0 I installed the drum and shafts along with the dryer repair kit. I noticed when I had disassembled the dyer that thr bulkhead is beginning to rub through at one place causing the bulkhead to weaken. ; rqstng P&A on 1 WP3403413 (bulkhead)

Near 16th St SE, Roanoke, VA 24014
Uriah B.

Uriah B.

DRYER MAYTAG MEDC215EW1 Found hair clip stuck in the felt liner. Removed clip. All checks ok. Did not replace roller support or repair kit.

Near Windsor Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

DRYER MAYTAG MED215EW1 Miswired at terminal block. Corrected.

Near Rutgers St NW, Roanoke, VA 24012
Uriah B.

Uriah B.

LAUNDRY AMANA NED4655EW1 Per techline issue only happening in timed dry so either lost L2 or harness issue. Harness continuity checks ok.

Near Wayne St NE, Roanoke, VA 24012
Chris S.

Chris S.

WASHER MAYTAG MVWB835DW3 There was an F5E1 error code indicating the lid latch is failing. The lid latch didn’t work properly in diagnostic cycle. I purchased lid latch and installed it. I checked operation and recalibrated washer. All operations check ok. ; pckd up 1 W10810403 (lid lock assy)

Near Wayburn Dr, Roanoke, VA 24019
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Sr # 7727432856 Customer had cleared the ice jam in the dispenser and had it working again. I called tech line and tech line instructed customer to remove and clean ice bin every 2 weeks. I instructed customer.

Near Dogwood Ln SW, Roanoke, VA 24015
Uriah B.

Uriah B.

DRYER WHIRLPOOL MEDB835DW4 Motor working hard and causing vibration minutes int the cycle. ; ordrng 1 W11126010 (motor-drve)

Near Jordan Cir, Roanoke, VA 24012
Uriah B.

Uriah B.

DRYER MAYTAG MEDC215EW1 "Roller shaft. WPW10359270. Needs roller shaft. ; ordrng 1 WPW10359270 (roller shaft,support)"

Near Windsor Rd, Roanoke, VA 24018
Uriah B.

Uriah B.

RANGE KITCHENAID KSEB900ESS2 "Right front burner is not lighting properly, needs right front burner element. Stuck button serif continues to remain after reset and check of harness. ; ordrng 1 W10920246 (panl-cntrl) and 1 W11128223 (display) and 1 WPW10251108 (elmnt-surf)"

Near Montclair Dr, Roanoke, VA 24019
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED49STBW1 "Timer not progressing. Needs timer. Door gasket torn, needs gasket.; ordrng 1 W10634750 (timer) and 1 W10906683 (seal-door)"

Near Glade Creek Rd, Roanoke, VA 24012
Uriah B.

Uriah B.

STOVE WHIRLPOOL RF361PXKQ W10856603. 88.36. Broil element; ordrng 1 W10856603 (elmnt-brol)

Near Missouri Ave NE, Roanoke, VA 24012
Uriah B.

Uriah B.

OVEN WHIRLPOOL KGRS505XSS02 "LR, RR, and fish burner valves are not turning at all. We’ve already replaced the LR and fish burner valves in the last year, so those are under parts warranty. Cx responsible for labor to replace all three and the cost of the RR valve. Manifold WPW10204705. WPW10206287. (x1) Cx would like the LR and the fish burner, but does not want to pay for the RR. ; ordrng 1 WPW10206287 (valve-brnr) and 1 WPW10298678 (valve-brnr. FISH BURNER)"

Near Maiden Ln SW, Roanoke, VA 24015
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE320M0ES2 Right front burner is always on. Needs new switch as element because of sensor. Tie to secure wiring.; used 1 WP8567668 (TIE) from stock

Near Aspen St NW, Roanoke, VA 24017
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KFIS29BBWH00 "Temp reading in the fridge is 43 Temp reading in the freezer is 33Temps are high and there is no ice production. Needs dye drier, RC evap per service pointer W10666205C. Special project S71233 for repair. RC Evap W10917531Compressor if needed: includes inverter. W10276644Dye drier: WPW10143759; ordrng 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"

Near Stayman Rd, Roanoke, VA 24019
Chris S.

Chris S.

RANGE WHIRLPOOL WGE745C0FS00 Initial preheat 358 at 1:25 pm. 330 at 1:32 pm. 357 at 1:35 pm. 334 at 1:41 pm. 358 at 1:44 pm. 335 at 1:49 pm. An average temperature of 345 degrees. I calibrated the temperature to + 30 degrees and the average temperature was 357 degrees. I than calibrated the unit to + 25 degrees. Customer will observe.

Near Carter Grove Ln, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 Compressor is constantly running. Needs new control board. WPW10589838. Control board. 309.04Labor: 72.45; ordrng 1 WPW10589838 (cntrl-elec)

Near Belle Ave NE, Roanoke, VA 24012
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WMH32519HZ2 "Same problem as before. Needs new control, holder, and bulb. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11342846 (CONTROL BOARD)"

Near Eveningwood Ln, Roanoke, VA 24019
Uriah B.

Uriah B.

WASHER AMANA NTW4516FW3 "Found control board being knocked out by the actuator. Replaced both the actuator and the control board. W10913953 actuator.W11170317 control ; used 1 W10913953 (ACTUATOR) from stock, pckd up 1 W11170317 (cntrl-elec)"

Near Windward Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

COOKTOP WHIRLPOOL WCE55US0HB01 Replaced right front burner switch and right front burner element. All checks ok.

Near Yellow Mountain Rd, Roanoke, VA 24014
Chris S.

Chris S.

DRYER WHIRLPOOL WED9470WW1 There is an f70 error code indicating the control is failing. ; ordrng 1 WPW10256719 (cntrl-elec)

Near Apple Tree Rd, Roanoke, VA 24019
Chris S.

Chris S.

WASHER WHIRLPOOL MVWB835DW4 I found a coin in the basket below the agitator. I removed the coin and checked operation. There were 2 error codes for a temperature sensor fault. We will replace the water valve and clutch ; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W11165546 (valve)

Near Jordan Cir, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW92HEFW0 "F8e3F8e1Water level sensor not reading the level properly. Need control and water level sensor. Drain pump is fine. Sounded good. Unit is stacked, will need Chris.; ordrng 1 W11201293 (cntrl-elec) and 1 WPW10448876 (switch-wl)"

Near Will Carter Ln, Roanoke, VA 24014
Uriah B.

Uriah B.

COOKTOP WHIRLPOOL WCE55US0HB01 Front right burner not turning on. Needs element and switch. ; ordrng 1 W10857622 (switch-inf) and 1 WPW10275049 (elmnt-surf)

Near Yellow Mountain Rd, Roanoke, VA 24014
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 The icemaker wasn’t producing ice. I replaced the icemaker and checked operation. The icemaker filled Customer will observe. ; used 1 W10882923 (ICEMAKER ) from stock

Near Read Mountain Rd, Roanoke, VA 24019
Uriah B.

Uriah B.

RANGE WHIRLPOOL WGE745C0FS00 345 when pre heat beep happened. @1:10 347. Average temp over test 326.5@1:17. 312@1:20. 337@1:27. 314@1:30. 334@1:36. 315@1:41. 371@1:50. 334Found lower oven modulations were in the 25 degree over and under. Calibrated oven by +20. Cx to observe and maybe call Whirlpool about it.

Near Carter Grove Ln, Roanoke, VA 24012
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 The new door has several big dings in it ( see picture ); ordrng 1 LW11026425 (dor-fip)

Near Brookfield Ln, Roanoke, VA 24012
Chris S.

Chris S.

FREEZER WHIRLPOOL MFD2560HEQ The ice maker wasn’t completing a harvest. I installed a new icemaker and checked operation. All operations check ok. If the icemaker is still slow to produce ice we will replace the icemaker wire harness WPD7813010; used 1 W10190965 (ICEMAKER) from stock

Near Pinnacle Ridge Rd NE, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced control and UI. Also added bail arm and extension. W10351019; pckd up 1 W10351019 (extension)

Near Read Mountain Rd, Roanoke, VA 24019
Uriah B.

Uriah B.

WASHER WHIRLPOOL WFW5620HW0 F5e4F5e2F0e5Cx experiences lock errors and found codes above. Needs main ACU and will order lock as well to have. W11316250. LatchW11322903. Control. ; ordrng 1 W11322903 (cntrl-elec)

Near Vista Forest Dr, Roanoke, VA 24018
Uriah B.

Uriah B.

DRYER WHIRLPOOL MED5630HC0 "64.2k13.8kPer techline. Checked moisture sensor circuit. Checked good. Grounded the chassis to the water valve of the washing machine supply on house side. Cx to run and observe. Per techline, if grounding doesn’t not fix it, they have no more recommendations. SR7727236398; used 1 14GAW (WIRE) from stock"

Near Apple Harvest Dr, Roanoke, VA 24012
Chris S.

Chris S.

RANGE WHIRLPOOL WEG750H0HV0 The outer glass is shattered. Will order and replace the outer door glass. ; ordrng 1 W11107401 (glass-door)

Near Tremont Dr NW, Roanoke, VA 24017
Chris S.

Chris S.

OVEN WHIRLPOOL WFE550S0HZ1 The fan was not running true. Customer had head it ticking. Installed fan blade from tribles and checked operation. All operations check ok. ; pckd up 1 W10758272 (fan-convct)

Near Silverwood Rd NW, Roanoke, VA 24017
Chris S.

Chris S.

WASHER MAYTAG MVWB865GW0 F7E0 F9E1 drain pump was humming but wasn’t pumping. I cleared drain pump and checked operations. All operations check ok. I secured drain hose with wire tie. ; used 1 WP8567668 (WIRE TIE) from stock

Near Clearfield Rd SW, Roanoke, VA 24015
Chris S.

Chris S.

RANGE WHIRLPOOL wfe525s0jz0 I installed the console cover and checked operation. All operations check ok.

Near W Ruritan Rd, Roanoke, VA 24012
Uriah B.

Uriah B.

ELEC SLIDE-IN WHIRLPOOL GY397LXUS03 Bake element is broken. Needs new element. Policy adjust to cover labor. ; ordrng 1 WPW10310274 (elmnt-bake)

Near Hazelridge Rd NW, Roanoke, VA 24012
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW4816FW2 Valve leaking by. Replaced valve. ; used 1 W11210459 (VALVE) from stock

Near Elm Ave, Roanoke, VA 24016
Uriah B.

Uriah B.

WASHER MAYTAG MVWB835DC3 F6e2Needs ACU and UI. ; ordrng 1 W11120178 (console) and 1 W11170706 (cntrl-elec)

Near Fieldcrest Ln, Roanoke, VA 24012
Uriah B.

Uriah B.

COOKTOP MAYTAG MER8800FZ0 Replaced cooktop. All checks ok.

Near Monterey Rd NE, Roanoke, VA 24019
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WFW5090JW0 "SR7727187538Verified power to filter and from filter. Proper power to board. Checked ohm reading on motor, drain pump, valves. Everything checks good. Needs another board; ordrng 1 W11334605 (TIMER/CONTROL)"

Near S Jefferson St, Roanoke, VA 24011
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 The water valve to the unit was very slow. Customer will have the valve changed. The fill tube was frozen over. I thawed it. I did a harvest cycle and the ice maker filled properly. All operations check ok. ; used 1 482338 (SEALANT ) from stock

Near Wasena Ave SW, Roanoke, VA 24015
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WMH32519HZ2 Replaced control board.

Near Eveningwood Ln, Roanoke, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX988SIBW00 Confirmed previous assessment. Drain line was clogged and froze in drain pan. Ice build up froze drawer bin into place.

Near Stayman Rd, Roanoke, VA 24019
Chris S.

Chris S.

DRYER WHIRLPOOL WED4815EW1 The dryer wasn’t heating at all but would run. The disconnect box has a fuse that is gone bad. Customer will have the fuse replaced. I secured the wire harness with wire tie. ; used 1 WP8567668 (WIRE TIE ) from stock

Near Fairway Dr SW, Roanoke, VA 24015
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW1 "No error codes present. Cx experiencing incorrect water level in deep water wash cycle. Reset unit and did a load size calibration. Cx to observe. Suspension looks good, water flow looks good. If still an issue, pre order control. ; used 1 WP8567668 (TIE) from stock"

Near Meadows St NW, Roanoke, VA 24012
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Replaced icemaker, arm, extension, and ice bin. All checks ok. Cx to observe."

Near Blanton Ave SE, Roanoke, VA 24014