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Local Reviews
for Roanoke, VA
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James - Roanoke, VA
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Happy with the service
Ruth - Roanoke, VA
It’s always a bit scary to use a repair service for first time. But Uriah was prompt, courteous and quickly diagnosed the problem. Repair went smoothly...and I could use my washer as soon as he left!
Response from ApplianceCare:
Thank you for giving us your feedback! Uriah is a vital part of our team.
great service
Barbara - Roanoke, VA
Uriah was prompt,courteous and took care of our issue.
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See opinion.
Charles - Roanoke, VA
Uriah was on time, professional, and friendly. Your company has a superior employee.
Response from ApplianceCare:
Thank you for giving us your feedback! Uriah is a vital part of our team.
Great Service
Kathleen - Roanoke, VA
Chris is very knowledgeable and did a great job!
Response from ApplianceCare:
Thank you for writing a review!
Nice person
Linda - Roanoke, VA
Chris called to let me know he was on his way & was a very nice person.
Response from ApplianceCare:
Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Great service experience
Jennifer - Roanoke, VA
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Thank you for writing a review!
Whirlpool fridge repair
Sonya - Roanoke, VA
Great service
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gifford
Gifford - Roanoke, VA
It superior
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Microwave repair
Kathy - Roanoke, VA
Service was fast and efficient.
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Thank you for writing a review!
Great service on time
Gary - Roanoke, VA
Great service
Response from ApplianceCare:
Thank you for reviewing our service!
Fabulous service!
Susan - Roanoke, VA
Uriah was really great and answered all of our questions. Very helpful! Plus our cat (who doesn't like strangers) liked him too!
Response from ApplianceCare:
Thank you for giving us your feedback! Uriah is a vital part of our team!
Great service
Walter - Roanoke, VA
On time In and out Fixed!
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Friendly service
Charles - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
John
John - Roanoke, VA
Service was good, functioning well but the replacement door doesn’t match in color
Response from ApplianceCare:
Thank you for giving us your feedback! We will be reaching out to you soon to get the issue resolved.
GREAT SERVICE RIGHT ON TIME
Jane - Roanoke, VA
Uriah was prompt, focused and knew exactly how to correct the problem we had with our microwave. He was in and out in no time, showed up earlier than we expected him, and was courteous and helpful. We loved having the tracking app so we could see about what time he would arrive.
Response from ApplianceCare:
Thank you for writing a review! Uriah is a vital part of our team.
Awesome
David - Roanoke, VA
Very fast and professional service!
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As promised
Clark - Roanoke, VA
Response from ApplianceCare:
Thank you for writing a review!
Great services
Melany - Roanoke, VA
Good
Response from ApplianceCare:
Thank you for writing a review. If there was anything we could have done to give you a 5-star experience, please feel free to reach out to us and let us know.
Couldn’t ask for more!
Kimberly - Roanoke, VA
Reliable, convenient, fast, and friendly service. Very communicative.
Response from ApplianceCare:
Thank you for taking the time to write a review. We are pleased to hear that you service met your expectations.
Good experience
Emma - Roanoke, VA
Your people are great and all were easy to work with. They were good about keeping me updated on when to expect them. I appreciated that.
Response from ApplianceCare:
Thank you for writing a review. If there is anything we could have done better to give you five-star service, please do not hesitate to reach out to us.
Friendly and Knowledgeable Service Technicians
Brett - Roanoke, VA
Response from ApplianceCare:
Thank you for taking time to review A to Z.
VERY professional, very polite
John - Roanoke, VA
Solved our new fridge water leak issue.
Rhonda - Roanoke, VA
Refrigerator Repair
Tana - Roanoke, VA
Did a super job, communicated well and service was exemplary.
Response from ApplianceCare:
Thank you very much for the review. We appreciate it.
Uriah B.
WASHER WHIRLPOOL WTW8040DW "F9e1F8e6F9e2F0e5F2e1Checked all operations, all wire harness connections. Manual tests on everything from drain to spin to. Removed blockage in the drain line. Secured and adjusted the drain line. All checks ok. ; used 1 WP8567668 (TIE) from stock"
Uriah B.
27' VMAX TOP LOA MAYTAG MVWC565FW1 Recalibrated unit. Reset unit. Secured drain. Found that the unit was operating as intended. Cx experiencing dry clothes at cycle end. ; used 1 WP8567668 (TIE) from stock
Uriah B.
WASHER WHIRLPOOL WTW5000DW2 Oil all over the place under unit. Needs gearcase and components. ; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 W11239857 (belt) and 1 W11395618 (CAPACITOR)
Uriah B.
LAUNDRY WHIRLPOOL WFW5090JW0 Replaced timer. Plugged in and was getting no operation at the UI. Power to the UI was correct 15dcv and 5dcv.Needs UI. W11306664; ordrng 1 W11306664 (UI)
Uriah B.
REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Found that the icemaker is overfilling the bin. Needs icemaker, ice bin, arm and extension. ; ordrng 1 W11185686 (ice-contnr) and 1 W11226459 (ARM SHUT OFF) and 1 WPW10300024 (icemaker) and 1 WPW10351019 (extension)"
Uriah B.
SXS 25' WHIRLPOOL WRS555SIHZ00 Filled cracks with epoxy. Cx to let set.
Chris S.
REFRIGERATOR JENN-AIR JS48NXFXDE01 There is a high pitched whining sound when the freezer and or fridge doors are opened. We will replace the UI/control per tech line. ; ordrng 1 W10785723 (contrl-box)
Uriah B.
WASHER ROPER RTW4516FW2 Cold water valve not operating properly. Replaced inlet valve with truck stock. ; used 1 W11210463 (VALVE.) from stock
Chris S.
MICROWAVE JENN-AIR JMW3430DS02 The microwave and oven combo are are working correctly for the most part but will occasionally glitch for no apparent reason. The control and UI have been replaced multiple times and the issue persists. The customer called customer service while I was in the home. Customer service is considering to replace the unit. We won’t proceed with the repair unless we are further notified.
Chris S.
MICROWAVE WHIRLPOOL GMC305PDB6 I installed the spring and checked operation. All operations check ok.
Chris S.
FREEZER WHIRLPOOL WRS321SDHZ01 I installed the evaporator and drier. Charged refrigerator and checked operation. All operations check ok.
Uriah B.
REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced control board and FC evap motor with harness
Uriah B.
WASHER WHIRLPOOL WTW5500XW0 "F7e5Found shift actuator not operating. Replaced shift actuator with truck stock. Ran calibration and auto test cycle. Informed cx that bearings though not bad, may be on the verge of going bad as there is the beginnings of rumbling. ; used 1 WPW10006355 (SHIFT ACTUATOR) from stock"
Uriah B.
DRYER KENMORE 110.649623 Replaced element. And installed new light cx provided. All checks ok. Recommend cleaning exhaust pipe.
Uriah B.
WASHER MAYTAG MVWC416FW1 Replaced control. Ran calibration and test cycle. All checks ok at this time.
Uriah B.
REFRIGERATOR MAYTAG MTB2156DEW Icemaker calling for water and ice cube tray had filled with water to the point of a large block frozen in it.Heating element may be failing. Icemaker went through harvest at time of call. Cx to observe. 4
Uriah B.
KITCHEN KITCHENAID n/a Cx cancelled. Unit shut and is working again.
Uriah B.
DRYER WHIRLPOOL WED4815EW1 Replaced handle. All checks ok.
Uriah B.
COOKTOP MAYTAG MER8800FZ0 Glass top is melted. Needs new glass top. ; ordrng 1 W10691698 (cooktop)
Uriah B.
REFRIG KITCHENAID KRMF706ESS01 Previously replaced freezer drawer brackets and evap fan motor with thermistors. W11249952. Motor evap.WPW10675033. Control board. Labor 98.75Policy adjust number. KOM3Lomap1. Parts only. ; ordrng 1 W11249952 (motor-evap) and 1 WPW10675033 (cntrl-elec)
Uriah B.
DRYER MAYTAG MEDB765FW0 "12.98kohms. Reading on thermistor, reading within range. Partial blockage of the exhaust vent. Needs to be cleaned. Needs to be professionally clean. If callback, pre order thermistors and control. ; O-emld tckt"
Uriah B.
WASHER AMANA NTW4516FW3 Found drain not draining properly. Cleared debris. Adjusted drain hose. ; used 1 WP8567668 (TIE) from stock
Chris S.
FRIDGE WHIRLPOOL WRS321SDHZ01 The fridge is warming up. The freezer is at 42 degrees. There is a leak in the sealed system. We will install an evaporator and drier. ; ordrng 1 W11179385 (drier-tube) and 1 WP2188822 (evaporator)
Uriah B.
RANGE WHIRLPOOL wfe525s0jz0 Needs control panel. Dented. ; ordrng 1 W11175518 (panl-cntrl)
Chris S.
DRYER WHIRLPOOL WED4815EW1 The handle that was ordered isn’t the correct part. Will order the correct handle. ; ordrng 1 W10861225 (handle)
Uriah B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced auger motor and coupling. Tested. All checks ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 6.1 ohms. In fridge thermistor24.6 ohms. On freezer thermistor. Everything is operating as intended.
Uriah B.
LAUNDRY MAYTAG MVWX655DW1 "Replaced gearcase, drive pulley, capacitor, drive belt, actuator. Ran calibration. Ran auto test. All checks ok. Gearcase part number W11035751"
Uriah B.
WARMING DRAWER KITCHENAID KOWT100ESS00 Replaced left slide rail. All checks ok.
Uriah B.
WASHER WHIRLPOOL WTW8040DW4 F0e3F8e1Could not reproduce sound while in home. No abnormal sounds at time of service. Cx to observe and record sound if it returns.
Chris S.
KITCHEN WHIRLPOOL KDTM354DSS4 I installed the pump and motor. I checked operation. All operations check ok.
Uriah B.
WASHER MAYTAG MVWC416FW1 Cx needs to reschedule to Monday 9-12; schdld next appmnt for 2/3 MON 9-12
Uriah B.
LAUNDRY MAYTAG MVWX655DW1 "Oil all over the bottom. Needs gearcase, splutch, belt, belt cover, pulley, capacitor, actuator. ; ordrng 1 W10721967 (drive pulley) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11395618 (CAPACITOR) and 1 WPW10006384 (drive belt)"
Uriah B.
WASHER MAYTAG MVWC416FW1 "F8e1F0e2Found good flow to the machine. Customer using pods as detergent. Because this has happened in the past, suspect control is not reading the pressure hose correctly. Needs updated control. ; rqstng P&A on 1 W11162436 (cntrl-elec)"
Uriah B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Power coming to the auger motor but motor is not turning. Needs new auger motor. WOFK100APL1; ordrng 1 WPW10169511 (coupling) and 1 WPW10317991 (motor)
Uriah B.
REFRIGERATOR WHIRLPOOL MRT118FFFZ01 Checked all operations. Checked wire harness connections. Reseated the switch and everything is good. Found that the switch was not connecting properly; used 1 WP8567668 (TIE) from stock
Chris S.
WASHER WHIRLPOOL WTW4816FW2 The water valve is very slow. There is an error code for the lid latch. ; ordrng 1 W11210459 (valve) and 1 W11307244 (latch)
Chris S.
BELLA KITCHENAID KRFC704FBS02 I installed the utility bin and checked operation. All operations check ok.
Chris S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 I installed the ice bin and checked operation. The first attempt at crushing was unsuccessful. I try multiple times again and it worked every time. Customer will observe. If issue returns we should replace the auger motor.
Chris S.
RANGE WHIRLPOOL WFE770H0FZ2 I installed the burner and switch. All operations check ok.
Chris S.
WASHER WHIRLPOOL WTW8540BW1 I installed the bearing kit and checked operation. All operations check ok.
Chris S.
WARMING DRAWER KITCHENAID KOWT100ESS00 The left drawer slide is coming apart. ; ordrng 1 WPW10188461 (slide-drwr)
Chris S.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 I installed the control and evaporator wire harness. I checked operation. All operations check ok.
Chris S.
DISHWASHER WHIRLPOOL DP1040XTXQ5 They canceled service.
Chris S.
WASHER MAYTAG MHW5630HC0 The water was leaking from the dispenser. There was a screw holding the dispenser box that wasn’t installed correctly. I reinstalled the screw and checked operation. All operations check ok.