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Local Reviews
for Rio Medina, TX
Powered by Fluid LOCALGreat Service
Cynthia - Rio Medina, TX
Our technician, Justin, has gone above and beyond to assist us with getting a correctly, as advertised working oven.
Response from ApplianceCare:
Thank you for writing a review!
Dishwasher is finally repaired after a terrible experience with a different company contracted by Lowe’s .
Sherry - Rio Medina, TX
Response from ApplianceCare:
Thank you for giving us your feedback!
Great Service
Cynthia - Rio Medina, TX
Justin was extremely professional, thorough and very efficient. Even waited for him to return from Christmas time off in order to have him back to replace the parts he ordered to fix our oven.
Response from ApplianceCare:
Thank you for writing a review! Justin is a vital part of our team.
Josy
Joseph - Rio Medina, TX
Prompt/efficient
Response from ApplianceCare:
Thank you!
Richard G.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Thawed evaporator and replaced harness and thermistor. Evaporator started frost pattern. Collected parts and labor.
Richard G.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Customer complaint is that the unit is no longer cooling. Found issue to be with harness and thermistor. Ordering parts. Collected service call fee.; ordrng 1 W11501934 (HARNESS) and 1 WPW10383615 (thermistor)
Richard G.
WASHER MAYTAG MVWC416FW0 Spoke with customer. They will look into a new washer. Did not collect.
Richard G.
OVEN ELECTRIC (D KITCHEN AID KOSE500ESS01 "Replaced sensor, control, and control panel. Preheated oven to 350 degrees. Unit is within acceptable temperature range. Dropped oven to 320 degrees. Unit lowered temperature and did not spike up like it did previously. Tested to complete. Unit is good to go."
Richard G.
DRYER MAYTAG MEDB855DC4 "Replaced terminal block, terminal wires, and owner bought power cord. Unit is not heating, was not rescheduled with those parts, will still need heating element and thermal cutoff.; ordrng 1 279973 (cutoff-tml) and 1 W11025156 (element)"
Justin R.
WASHER MAYTAG MVWB835DC4 "Spoke With customer about issues going on with her unit, let her know that we had parts on order. Gave her a quote for the repair she denied service will purchase a new unit. Close job"
Justin R.
DRYER MAYTAG MEDB855DC4 "F4E4, F4E3, found terminal block and power cord coming into unit damaged. Will need power cord, and terminal block. ; ordrng 1 279318 (terminal) and 1 PT220L (cord-power) and 1 WP3397659 (block-term)"
Justin R.
OVEN ELECTRIC (D KITCHEN AID KOSE500ESS01 Replaced console UI, testing 350 set point for calibration temps. Calibration passed at plus 10 degrees
Justin R.
OVEN ELECTRIC (D KITCHEN AID KOSE500ESS01 "Replaced console UI, testing 350 set point for calibration temps. Calibration passed at plus 10 degrees"
Richard G.
WASHER MAYTAG MVWB835DW1 Customer states there was a lightening strike and now the unit will not power on. Verified main control is bad and not pushing power to the console. Main control would have to be replaced. Unable to test the console without power coming from the main control. There is a possibility that the console has been shorted as well. Informed customer of the findings and they will look into a new washing machine. Collected service call fee.
Justin R.
DISHWASHER MAYTAG MDB8959SBS "Found pump and motor bad on unit, replaced and tested to complete."
Justin R.
OVEN ELECTRIC (D KITCHEN AID KOSE500ESS01 "Replaced control and bake element, testing unit to complete. Sensor that came in was wrong one, might need to order temp sensor WP74008369 if issue still remains the same. Unit tested complete top temperature was 375 at a 350 set point."
Justin R.
OVEN ELECTRIC (D KITCHEN AID KOSE500ESS01 "Based off of what customer is saying I’m going to calibrate unit up 10 degrees to see if it will hold correct temps. Calibrated unit up 30 degrees and temps topped off at 355. Will need to order temp sensor, control and heating element, temps we’re different on both sides of the oven. ; rqstng P&A on 1 W11179310 (cntrl-elec) and 1 WP9755542 (probe-meat) and 1 WPW10546517 (elmnt-bake)"
Justin R.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found ice blocking door from closing correctly, slide rails all working correctly. Unit is good to go with a good seal, went over survey with customer and leave behind."