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Local Reviews
for Portland, TX
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Ray - Portland, TX
Response from ApplianceCare:
Thank you for giving us your feedback!
Great
Ray - Portland, TX
Response from ApplianceCare:
Thank you for writing a review!
Great servce,
Henry - Portland, TX
They were on time and very professional.
Response from ApplianceCare:
Thank you for writing a review!
Friendly Service
Nick - Portland, TX
Adam was friendly and knowledgeable. He worked quickly and efficiently as well.
Response from ApplianceCare:
Thanks for taking time to write a review for us.
Great service.
Leonel - Portland, TX
Service was performed on schedule, on time as promised. Good job by serviceman. Very satisfied.
Response from ApplianceCare:
Thank you for taking the time to write a review for us.
John L.
RANGE WHIRLPOOL WFC310S0ES3 "Replaced board, issue has been resolved."
Adam H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Customer complaint of refrigerator making strange crackling or popping noise. Customer does have video and I did hear a slight noise for just a second. Inspection of unit shows everything in proper working order no obstructions for air circulation. Everything in unit runs as designed. Calling tech line for documentation. Sr#7727053493. Tech line states that unit will be making some strange noises and all of them would be documented in owners manual. Issue resolved
Adam H.
DISHWASHER AMANA ADB1400AGW1 Inspection of unit shows no error codes. Advise customer of correct loading and the amount of soap required. Referred customer back to owners manual. Issue resolved
Adam H.
WASHER MAYTAG MVWB835DW2 Inspection of unit shows were left-hand hinge mounts into glass lid visibly failed/broken. Replace lid hinge and screws to resolve issue.; ordrng 1 8563965 (hinge) and 1 8572974 (hinge) and 4 W10339706 (screw)s and 1 W10594153 (lid hinge) and 1 W10594154 (hinge lid) and 2 W10631074 (lid bumper)s and 2 W10708964 (bearing)s and 1 W10843976 (lid)
John L.
WASHER AMANA NTW4516FW3 "Installed suspension, recalibrated unit and tested after installation. Wobble has been reduced. Issue resolved."
John L.
DRYER WHIRLPOOL WED4616FW0 "Installed wire harness, issue has been resolved."
John L.
OVEN KITCHEN AID KOSE507ESS03 "Installed components, tested unit after installation. Unit is heating as should. Issue resolved."
John L.
WASHER AMANA NTW4516FW3 "Inspected unit, found no issues with control. Ran a few tests, unit runner no normal. Only issue found with suspension, front rods have to much give. Bounces around when in spin. Replace to resolve.; ordrng 1 W10821951 (suspension)"
John L.
DRYER WHIRLPOOL WED4616FW0 "Inspected unit, harness has burned up. Will need to replace harness to resolve issue; ordrng 1 W10450289 (harns-wire)"
John L.
WASHER WHIRLPOOL WTW8040DW "Installed components, recalibrated after installation. Issue resolved."
John L.
WASHER WHIRLPOOL WTW8040DW4 "F8E1 long fill, F3E2 inlet temperature. Ran manual test on valves, hot and cold valves do not function. Replaced valve with truck stock. Issue resolved.; used 1 W11220230 (VALVE) from stock"
John L.
WASHER MAYTAG MVWB835DW4 "Installed components, issue resolved."
John L.
WASHER WHIRLPOOL WTW8040DW
John L.
WASHER MAYTAG MVWB835DW4 "Inspected unit, found issue to be with dispenser. Dispenser loose/broken. Replace to resolve issue.; ordrng 1 W10578863 (tub ring - 2) and 1 W11171193 (dispenser)"
John L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Installed components to vent, issue resolved."
John L.
DRYER WHIRLPOOL WED75HEFW1 "Installed components, tested after installation. No more noise. Issue resolved."
John L.
WASHER MAYTAG MVWB865GW0 "Installed component, tested installation. Issue resolved."
John L.
DRYER WHIRLPOOL WED75HEFW1 "Inspected unit, found issue with motor and base. Base warped causing motor to bounce around. Will need to replace to resolve ; ordrng 1 W10211915 (blower wheel) and 1 W10242878 (base) and 1 W10806758 (motor-drve)"
John L.
WASHER MAYTAG MVWB865GW0 "Inspected unit, found issue to be with hot and cold valves not functioning. Replace valves to resolve issue. If part happens to be available at warehouse expedite if possible. ; ordrng 1 W10758828 (valve)"
John L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspected unit, found issue with vent assembly on unit. Leaks when unit is in use, small defects on ventilation components which does not seal properly. Replace these items to resolve. Customer will be out the following week but will be back by the 16th of Dec.; ordrng 1 8269259 (gasket,vent) and 1 W10319027 (spray arm) and 1 W10329609 (vent) and 1 W10671924 (deflector)"
John L.
DRYER WHIRLPOOL WED5000DW2 "Installed drum, issue resolved."
John L.
REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Inspected unit, found water tube to icemaker not set in icemaker correctly causing water to leak out and creating sheets of ice in freezer. Readjusted line, tested issue resolved"
John L.
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, found leak to be from water line to icemaker from valve. Cut bad section and replaced line. Issue resolved."
John L.
OVEN KITCHEN AID KOSE507ESS03 "Inspected unit, found board on unit has gone out. Will need to replace to resolve.; ordrng 1 4449751 (thermostat,hi limit) and 1 W10782117 (fuse-thrml) and 1 W10890586 (panl-cntrl) and 1 W11040195 (cntrl-elec)"
John L.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Defrosted unit, installed components. Issue resolved."
John L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Installed components, issue resolved."
John L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Inspected unit, could not get icemaker to turn. Icemaker not getting power. Tested for power at connector from icemaker harness. Power is going to icemaker but not reaching icemaker. Replace harness and icemaker to resolve.; ordrng 1 W10300024 (icemaker) and 1 W10826037 (harns-wire) and 1 W10913947 (valve)"
John L.
OVEN KITCHEN AID KOSE507ESS03 "Installed component, tested unit. Unit is now heating. Issue has been resolved."
John L.
RANGE WHIRLPOOL WFE320M0ES1 "Installed element, issue resolved."
Adam H.
RANGE WHIRLPOOL WFE525S0HS1 Repositioned display/control board issue resolved
Adam H.
MICROWAVE WHIRLPOOL WMH31017FS0 After speaking with customer informing her only travel and diagnostic was covered customer has declined any repairs to the units.
John L.
OVEN KITCHEN AID KOSE507ESS03 "Inspected unit, ran diagnostics no errors received. Determined that main control is issue. Will need to replace to resolve this. Customer will put repairs on hold in order to get an extended warranty plan. Part needed if going to repair W11040195"
John L.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Installed icemaker, issue has been resolved."
John L.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Inspected unit, found issue to be with icemaker. Replace icemaker to resolve this issue; ordrng 1 W10746960 (icemaker)"
John L.
RANGE WHIRLPOOL WFE320M0ES1 "Installed elements, while installing found that fourth element went out on unit during time in between visits . Will need to order and install to resolve.; ordrng 1 8273994 (surface element)"
John L.
WASHER WHIRLPOOL WTW8500DC2 "Installed housing, tested after installation. Not detecting any more leak. Issue resolved."
John L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Customer explained that unit was making ice again, checked out unit. Unit working as should."
John L.
WASHER WHIRLPOOL WTW8040DW "Installed housing and control. Recalibrated unit, tested after install. Issue resolved."
John L.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Installed compressor, issue resolved."
John L.
DRYER WHIRLPOOL WED5000DW2 "Inspected unit, unit does make noise when running. Popped open the top and noticed that the drum had a deformity at rear which is causing clunky noise from unit. Replace drum to resolve.; ordrng 1 W10757750 (drum assy)"
John L.
RANGE WHIRLPOOL WGG745S0FS02 "Ran top oven bake and broil, no noticeable smell of gas. Tested lower oven on bake, no sent of gas. Tested all burners, no sent of gas. Cannot detect any gas. Advised customer to have gas company to check if there are any possible leaks, unable to detect at this times."
John L.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Inspected unit, found issue with compressor. Tried to run compressor, would not stay on. Would make loud sound then shuts down, issue with compressor. Replace to resolve this issue.; ordrng 1 W10756020 (compressor)"
John L.
WASHER WHIRLPOOL WTW8040DW "Ran diagnostics on unit, pulled multiple codes. F8E1 long fill, F3E2 inlet temp fault, F6E2 communication error UI to ACU. Attempted to manually test valves, all valves do not will not open. U it does have proper water pressure to it. Replace valves and board to resolve all issues.; ordrng 1 W10625549 (cntrl-elec) and 1 W10632533 (housing)"
John L.
RANGE WHIRLPOOL WFE320M0ES1 "Inspected unit, open hold found elements have popped. Front left and right have popped as well as rear right. Will have to replace elements to resolve this issue.; ordrng 1 8273994 (surface element) and 1 W10248262 (elmnt-surf) and 1 W10275048 (elmnt-surf)"
John L.
RANGE WHIRLPOOL WGG745S0FS02 "Installed components, tested after install. No signs off gas. Issue resolved."