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Local Reviews
for Port Lavaca, TX

ApplianceCare Rated 4.4 out of 5 stars based on 7 customer reviews

Map of Port Lavaca, TX

good job




Review of ApplianceCare

The only drawback was that we were without a refrigerator for three weeks. The repair service is only in the area one day a week. So, after spending a week trying to find someone to look at the fridge ( the local whirlpool dealer would not service the unit because he didn't sell it - we are travelling in an RV with a residential fridge in our trailer). We found you after calling whirlpool HQ. After we contacted you it took a week to get the serviceman here to diagnose the problem. Then another week to get the part in and get him back to us.


Response from ApplianceCare:

Thank you for giving us your feedback! We apologize for any inconvenience that you experienced. As we as a company expand, we do hope to get more techs and more availability for your area. Thank you for your patience with us, and we are glad to hear your service was otherwise satisfactory.


Map of Port Lavaca, TX

Anna




Review of ApplianceCare

Great job - very efficient


Response from ApplianceCare:

Thank you for writing a review!


Map of Port Lavaca, TX

We fixed it




Review of ApplianceCare

After 3 years of having an ice maker that didn't work and no help from Whirlpool, Michael and I fixed the problem by putting 2 pieces of stick-on foam (that I provided) on the freezer door. This lifted the door just enough that the light switch would turn off when the door closed. Before that, I had a piece of tape over the switch. If the light doesn't go off, the ice maker doesn't make ice. Whirlpool knows they have a faulty product in this particular freezer door and refuse to accept any responsibility. Thank you Appliance Care for your persistence.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to deliver 5-star service, please feel free to reach out to us and let us know. We are glad to hear your experience with us was positive.


Map of Port Lavaca, TX

Virgil




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Port Lavaca, TX

Quick & clean




Review of ApplianceCare

Great communication and on time. Had the issue diagnosed in minutes and installed a new pump in record time.


Map of Port Lavaca, TX

Awesome service




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Map of Port Lavaca, TX

Problem not fixed




Review of ApplianceCare

The repairman who came was friendly. We have had trouble with our Whirlpool refrigerator icemaker since we got it 3 yrs. ago. I finally had to call Whirlpool to have someone else to come look at it. He replaced the icemaker. Whirlpool told me to have him call their tech dept., but he would not do it. He called his manager who told him to see if the inside light was going off. It was not, so he raised the door and thought it was fixed. By morning we still didn't have any ice, so I taped the light switch so it would stay off, and within 15 minutes we had ice. It seems that Whirlpool should do something to fix the default in the door.


John L.

John L.

DRYER WHIRLPOOL WED5000DW "Inspected unit, found air flow issue. Was able to locate restriction from ventilation line. Was able to clear obstruction. Airflow no longer restricted. Issue resolved."

Near Village Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER KITCHEN AID KDPE234GPS0 "Installed part ordered, the adjuster is working normal"

Near Willowbend Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED5000DW "Called and spoke with the customer and she said the power was out at the complex, said she called the to reschedule but was left on hold and no one ever answered. I told I would go to my next customer and call back when I’m done. Called the customer back and she said the power was still out, rescheduled the customer ; schdld next appmnt for 2/10 MON !"

Near Village Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed harness, has good frost pattern, appliance is working normal normal."

Near Co Rd 302, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER KITCHEN AID KDPE234GPS0 "Installed parts ordered, the appliance is working normal, one of the tabs was broken on one of the adjusters. Reordered 1 adjuster.; ordrng 1 WPW10546503 (adjuster)"

Near Willowbend Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "The customer said the lights started blinking on the UI and sounded like it kept resetting, led lights also went out, said he unplugged the appliance for 30-45 minutes and plugged it back in, seems to have reset it self and is normal at this time. Ran cooling tests, all checked out, checked all wire connections on UI, the appliance is working normal at this time."

Near Pecanwood Pl, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "The appliance was unplugged on arrival. I asked the customer if it had iced up at the bottom where the evaporator is, they said yes, otherwise the fan is working normal and cooling properly. Ordered part to resolve issue ; ordrng 1 W10861655 (harns-wire)"

Near Co Rd 302, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER KITCHEN AID KDPE234GPS0 "The adjuster assembly was broken on both sides, ordered parts to resolve issue; ordrng 2 WPW10546503 (adjuster)s"

Near Willowbend Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL n/a "Unable to find a tech sheet, I defrosted the the back the best I could. I looked up the error code Er rf it has to do with the fan not running. The customer said they would just wait for Sears to come out. Collected SCF"

Near S Marshall Johnson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "Installed part ordered, the appliance powered on, calibrated and heard the the wash plate slipping. Removed the wash plate and hub, hub was stripped, replaced with one I had in truck stock, W10528947. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Willowick Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "Installed parts ordered,calibrated and performed a diagnostics test, completed with no error codes, appliance is working normal"

Near Hospital St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "Installed part ordered, the control was good, ran a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Jackson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW1 "The dryer powers on and then shuts off, it’s getting hot but doesn’t stay on, sounds like the motor is dragging and making a humming noise. Ordered parts to resolve issue.; ordrng 1 279816 (thermal cut off hi) and 1 279827 (motor!dryer) and 1 WP3977767 (thrmst-fix)"

Near S Quailrun Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED6620HW0 "On arrival the customer said she was having no issues with the dryer, I went ahead and put it into diagnostics and was able to activate,, appliance is working normal, also performed the key/encoder, all is working normal."

Near Jackson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "The appliance would power on, voltage is good at wall outlet, removed the UI, plugged the appliance in and the control is not powering on, ordered control to resolve issue ; ordrng 1 W11162438 (cntrl-elec)"

Near Willowick Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "Customer said that the appliance isn’t spinning out the water from clothes. No error codes, I put appliance into quick wash diagnostics, completed with no issues or error codes. I tried to test the spin cycle on the manual test, UI wouldn’t allow me scroll up on selections with temp button but would let me scroll up with soil button and it also wouldn’t allow me to pause the test no matter what test I put it in. Tried to run another quick wash test and it would just shut down. Ordered UI and control just in case. ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322905 (cntrl-elec)"

Near Jackson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "F5E1, cleared error code, calibrated and performed a diagnostics test test, completed with no issues or error codes. Tested the UI , Sowed no stuck keys, powered on the washer and tried to make selections with the knob, won’t do anything, ordered parts to resolve issues ; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"

Near Hospital St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4800BQ1 "The tub was hitting the front panel when in spin cycle, suspension was weak on the front. Installed suspension kit, calibrated and performed a diagnostics test, completed with no issues, no longer hitting from panel,appliance is working normal"

Near Arthur St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "F5E4error code, cleared error code and performed a diagnostics test, completed with no issues or error codes, appliance is working normal."

Near Jackson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DR2 "After speaking with Erica at Aaron’s advising her the appliance was out of warranty and someone would be responsible for the SC + P&L, she declined, did not service the appliance"

Near Larry Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED6620HW0 "Ran the dryer, it is heating, attempted a diagnostics test but it would not allow me to, went into test 1 key/encoder test, shows stuck keys, ordered UI and the control just in case, rescheduled the customer; ordrng 1 W11350214 (CONTROL) and 1 W11370450 (CONSOLE )"

Near Jackson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "The customers complaint is condensation on the inside part of the the freezer door, none on arrival. The plastic was not peeled off on the door and it was not level. Peeled off the plastic and leveled the appliance, appliance is working normal"

Near E Leona St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Called the number in the notes, number isn’t working due to a local outage. Tried customers number, no answer, arrived at location, knocked on the door no answer, tried the 1st number again, still an outage. I went across the street to an apartment complex, unsure where the office is, no other place of business around. Called customers number and left a vm advising she would need to reschedule, also left magnet on front door, stuck around for 20 minutes ; saved tckt"

Near E Leona St, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER MAYTAG MEDC215EW1 "The dryer was making an abnormal noise when I turned it on. Unplugged the appliance and removed the front panel to check the idler arm, belt and roller supports, all looked good except the drum looked too close to the idler. Replaced the belt with another one I had in my van, powered up the appliance and ran it for a little while, no longer making the noise, replaced the panel and turned it on again, the appliance is working normal"

Near Royal Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "No error codes on arrival, calibrated and performed a diagnostics test, completed with no issues. Found the drain tied into a long 1 inch hose and tightened with a metal hose clamp not allowing it to create a vacuum to allow the water to drain out fast enough, showed the maintenance guy how to use the washer, customer will make corrections. The appliance is working normal"

Near W Main St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW1 "Installed part ordered, calibrated and tested the appliance, all is working normal"

Near Willowbend Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER MAYTAG MEDC215EW1 "Unable to duplicate the noise. Took front panel off and found some change that had fallen in, went ahead and installed a dryer kit from truck stock, the appliance is working normal ; used 1 4392065 (DRYER KIT) from stock"

Near Royal Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW1 "A sheet was stuck underneath the agitator, error code F2E1. Removed the agitator and took bed sheet out, the agitator was waved all the way around, not sitting flush. Cleared code,calibrated and performed a diagnostics test, completed with no error codes. ordered agitator ; ordrng 1 W11161960 (agitator)"

Near Willowbend Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "There is nothing wrong with the switch, the door is bowed not making contact with switch, tried to adjust door, installed 2 foam spacers to allow the light switch to make contact with the door, it’s working normal at this time."

Near Royale Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

MICROWAVE KITCHENAID KMHS120ESS8 "No power to the appliance, voltage was good at wall outlet The line fuse was not making good contact, replaced with a new one and plugged in the appliance, the appliance is powering on, heating and working normal part number W10138793"

Near Washington St, Port Lavaca, TX 77979
John L.

John L.

WASHER MAYTAG MVWB765FW0 "Installed console, recalibrated unit. Tested, issue has been resolved."

Near Polk Ave, Port Lavaca, TX 77979
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Inspected unit, unit has a switch issue. Switch working without issue, switch does power on light as should, and does power on icemaker when depressed fully. From examination of unit found issue to be with inner freezer door. Inner door droops not allowing it to make full contact with switch. Either door would need to be replaced or a shim/spacer would need to be installed to allow for proper contact. Freezer door 12977864S, cannot find a part number for spacer.; ordrng 1 12466105 (switch,rocker arm)"

Near Royale Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "Error code F6E2, cleared error code and UI wouldn’t allow me to do anything. Unplugged and removed the console plugged back in after 60 seconds, the control is good, unplugged the console and plug back in, put console back in place and went into diagnostics gave the same error, still not allowing me to do anything on the UI, ordered console and rescheduled customer ; ordrng 1 W10919546 (console)"

Near Polk Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

RANGE WHIRLPOOL WFE505W0HS1 "Installed part ordered, put into diagnostics and the appliance is heating and working normal"

Near Hengst Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

RANGE WHIRLPOOL WFE505W0HS1 "The customer said the food was burning up when she would bake. Put appliance into diagnostics and the top bake element would come on by itself without activating it. Found error code F6E1, ordered new control.; ordrng 1 W11314391 (cntrl-elec)"

Near Hengst Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER AMANA NED4655EW1 "The dryer was making a loud noise when tumbling. The customer had already received the dryer kit, installed parts ordered, the appliance is working normal"

Near Ave C, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER WHIRLPOOL KDFE104DSS5 "The motor was bad, installed part ordered, the appliance is working normal"

Near Harbor Dr E, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Installed parts ordered, the appliance is dispensing cubed ice and crushing the ice properly."

Near Willowbend Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER KITCHENAID KDTE104ESS2 "Error code F8E2, the appliance wouldn’t go through the wash cycle, installed part ordered. Ran a diagnostics test, completed with no error codes, appliance"

Near Hollen Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "The ice container is slipping and not dispensing ice, ordered parts to resolve issue.; ordrng 1 W11347840 (ICE CONTAINER ) and 1 WP2220458 (coupling)"

Near Willowbend Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MHW5500FW1 "The appliance wasn’t plugged in on arrival, plugged appliance in and the drain pump and on and stayed on for about 7 minutes, shut down and unlocked the appliance. Found Error code F3E1, cleared error code and ran a diagnostics test, completed with no error codes, lid lock and appliance are working normal"

Near Howe Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

RANGE JENN-AIR JGRP548WP02 "The ignitor is not sparking to ignite the burner, ordered part to resolve issue ; ordrng 1 W11113650 (igntr-oven) and 1 WPW10131825 (sensor)"

Near FM2143, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4855HW0 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no error codes, appliance is working normal"

Near Vail Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW5000DW2 "The lid lock wouldn’t unlock no matter what I did, installed lid lock from truck stock. Calibrated and performed a diagnostics test, completed with no error codes, lid lock and appliance are working normal"

Near N Ann St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Tested the ice maker and it was not rotating properly, would get stuck. Replaced ice maker and tested, it’s rotating properly and calling for water. Called and spoke with Nick to ask a question about the charges, he asked me to check if the door was making contact with the light switch, it wasn’t, made adjustment on the door, it’s now making contact,the appliance is working normal"

Near Royale Dr, Port Lavaca, TX 77979