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Local Reviews
for Port Lavaca, TX

ApplianceCare Rated 4.4 out of 5 stars based on 7 customer reviews

Map of Port Lavaca, TX

good job




Review of ApplianceCare

The only drawback was that we were without a refrigerator for three weeks. The repair service is only in the area one day a week. So, after spending a week trying to find someone to look at the fridge ( the local whirlpool dealer would not service the unit because he didn't sell it - we are travelling in an RV with a residential fridge in our trailer). We found you after calling whirlpool HQ. After we contacted you it took a week to get the serviceman here to diagnose the problem. Then another week to get the part in and get him back to us.


Response from ApplianceCare:

Thank you for giving us your feedback! We apologize for any inconvenience that you experienced. As we as a company expand, we do hope to get more techs and more availability for your area. Thank you for your patience with us, and we are glad to hear your service was otherwise satisfactory.


Map of Port Lavaca, TX

Anna




Review of ApplianceCare

Great job - very efficient


Response from ApplianceCare:

Thank you for writing a review!


Map of Port Lavaca, TX

We fixed it




Review of ApplianceCare

After 3 years of having an ice maker that didn't work and no help from Whirlpool, Michael and I fixed the problem by putting 2 pieces of stick-on foam (that I provided) on the freezer door. This lifted the door just enough that the light switch would turn off when the door closed. Before that, I had a piece of tape over the switch. If the light doesn't go off, the ice maker doesn't make ice. Whirlpool knows they have a faulty product in this particular freezer door and refuse to accept any responsibility. Thank you Appliance Care for your persistence.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to deliver 5-star service, please feel free to reach out to us and let us know. We are glad to hear your experience with us was positive.


Map of Port Lavaca, TX

Virgil




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Port Lavaca, TX

Quick & clean




Review of ApplianceCare

Great communication and on time. Had the issue diagnosed in minutes and installed a new pump in record time.


Map of Port Lavaca, TX

Awesome service




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Map of Port Lavaca, TX

Problem not fixed




Review of ApplianceCare

The repairman who came was friendly. We have had trouble with our Whirlpool refrigerator icemaker since we got it 3 yrs. ago. I finally had to call Whirlpool to have someone else to come look at it. He replaced the icemaker. Whirlpool told me to have him call their tech dept., but he would not do it. He called his manager who told him to see if the inside light was going off. It was not, so he raised the door and thought it was fixed. By morning we still didn't have any ice, so I taped the light switch so it would stay off, and within 15 minutes we had ice. It seems that Whirlpool should do something to fix the default in the door.


Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Exposed the reservoir and found it was frozen, no need to use the connectors, defrosted the reservoir and used the sealer and adhesive, the water is flowing through the water dispenser and ice maker is calling for water, the appliance is working normal"

Near Houston St, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED5000DW2 "The complaint water inside the dum, there was no water inside the drum on arrival. Turned the appliance on and it’s heating normal, vent hose is clear, checked the vent outside, has good airflow, appliance working normal, the seal is torn, ordered seal to resolve issue ; ordrng 1 W10906683 (seal-door) and 1 WP279368 (adhesive)"

Near Village Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed both valves, still no water to dispenser or ice maker. Read up on a service pointer, there is a problem with the water tank freezing up, ordered recommended parts and rescheduled customer ; ordrng 1 212643 (sealer-gum) and 1 W10841140 (adhesive) and 1 WP2198677 (connector) and 1 WP2300868 (fitting)"

Near Houston St, Port Lavaca, TX 77979
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH31017HW3 "Installed diode, the appliance is no longer making loud noise, heating and working normal"

Near N Ocean Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR MAYTAG MFI2269FRW00 "Concern is not hearing ice drop every couple of hours, sometimes. The ice maker is making ice and water is dispensing properly, has a steady stream of water, temperatures are normal. Called and spoke with Chris at whirlpool tech line, SR7728915113 and told him customers concern, he said that it’s not always going to drop every couple of hours, all depends if the bin is full, therefore won’t make ice until ice is used or emptied, customer isn’t happy with the answer, he states it doesn’t make more than 24-30 ounces a day, I lowered the temperatures like the user care advised to produce more ice, at this time I have to show appliance is working normal"

Near FM 1679, Port Lavaca, TX 77979
Michael R.

Michael R.

ICEMAKER KITCHEN AID KUIX535HPS00 "Installed new grid, , the water is circulating and appliance is working normal"

Near TX-35, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "The continues not to advance in the wash cycle, possible water level sensor issue, installed new control, calibrated and performed a diagnostics test, completed with no issues or error codes. Started a wash for the customer to make sure it advances, it shut down and the drain pump stayed running, replaced the drain pump from truck stock, part W10919003, and started a wash again, shut down again. Called tech line and spoke with Rick, I told him what I’d done and what was happening with the appliance, also drain line laying on ground to the outside. He said that was the issue the drain line cannot be laying on the ground it’ll cause the pressure switch to shut off at the control board and end the wash, needs to be at least 39 inches above the ground. This will be a customer issue, the appliance is working normal"

Near Parker St, Port Lavaca, TX 77979
Michael R.

Michael R.

RANGE AMANA ACR4303MFB3 "Oven not working per customer. F1E0 error, replaced control, tested the appliance, it’s preheating and working normal"

Near Larry Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "Not completing the wash per customer. Found error code F8E1, cleared error code and tested the inlet valve, it’s working normal, calibrated and performed a diagnostics test completed with no issues or error codes"

Near Parker St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Not dispensing water or making ice per customer. You can hear the inlet valve engage but not getting water to the ice maker or water dispenser, has good water pressure at the house. Ordered parts to resolve issue ; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"

Near Houston St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW0 "Installed new lid lock assembly, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is is locking and working normal"

Near Polk Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB835DW1 "Installed new lid lock assembly, calibrated and performed a diagnostics test, completed with no issues or error codes, the lid lock and appliance are working normal"

Near McPherson Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW1 "The dryer was not spinning when you turn it on. Removed the front panel and found the belt had busted, the back left roller ceased up. Installed dryer kit from truck stock. Put the appliance back together and plugged back in, the appliance is working normal ; used 1 4392065 (DRYER KIT) from stock"

Near Co Rd 318, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "The side lights in the RC and the FC light were out. Installed new module in freezer, all lights are working normal."

Near Haley Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER WHIRLPOOL KDFE104DSS5 "F4E3, F6E4 error codes, ran a diagnostics test, the motor isn’t coming on, replaced motor assembly. Ran a diagnostics test, the motor and appliance are working normal"

Near Harbor Dr E, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Customer has proof of extended warranty from Lowe’s . Advised the customer she would have to call her warranty and they’ll have it dispatched through us otherwise she would be responsible for all the fees, called and confirmed with Becky. Customer will call Lowe’s and have it scheduled"

Near Haley Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "F8E1 error code, cleared error code and tested the inlet, valve, it has good pressure on both sides. Found the drain hose is tied in to a long 1 1/4 long rubber line with duct tape, going into the yard, it’s not allowed the water to drain out fast enough causing the drain pump to run as long as it does and not completing the wash cycle. The appliance is working normal"

Near McPherson Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Customer said it’s not making enough ice. Removed back cover and jumped the ice maker, confirmed the water tube wasn’t leaking when it called for water at the inlet valve, no leaks,. Removed ice maker and dumped out the water, put back in place and jumped the ice maker again, the ice maker is rotating properly including the lever, ice maker is working normal. New home, customer moved in 03/09/2020"

Near Ave D, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT348FMEW00 "Called the number on work order at 8:34 AM and it was a wrong number. Went to the location and no one was there, new home door locked. Called Ferguson’s in Victoria to see if I could get a number for the lock box, spoke with Mike and he looked up the location. He saw the order had been canceled, Whirlpool is replacing the appliance"

Near S Juanita St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB855DC2 "F0E5, F0E3, F7E6, F2E1, cleared error codes and tested the drive system per tech sheet, all checks out. Tested the UI , no stuck keys, suspension is good. Calibrated and performed a diagnostics test, completed with no issues or error codes"

Near Travis St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "When I plugged the appliance in the drain pump kicked on, I let it cycle through and it shut off. F8E1 error code, cleared error, tested the inlet valve, hot water side was off, turned water valve on, hot and cold side are working normal. customer said they only use cold water. Calibrated and performed a diagnostics test, completed with no issues or error codes"

Near W Mahan St, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED8620HW0 "The customers complaint was the appliance making a rattling noise. Pulled the appliance out and found the exhaust vent was rattling when the appliance was in use, adjusted the vent, the appliance is no longer rattling and is working normal"

Near N Ann St, Port Lavaca, TX 77979
John L.

John L.

DRYER WHIRLPOOL WED5000DW "Inspected unit, found air flow issue. Was able to locate restriction from ventilation line. Was able to clear obstruction. Airflow no longer restricted. Issue resolved."

Near Village Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER KITCHEN AID KDPE234GPS0 "Installed part ordered, the adjuster is working normal"

Near Willowbend Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED5000DW "Called and spoke with the customer and she said the power was out at the complex, said she called the to reschedule but was left on hold and no one ever answered. I told I would go to my next customer and call back when I’m done. Called the customer back and she said the power was still out, rescheduled the customer ; schdld next appmnt for 2/10 MON !"

Near Village Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Installed harness, has good frost pattern, appliance is working normal normal."

Near Co Rd 302, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER KITCHEN AID KDPE234GPS0 "Installed parts ordered, the appliance is working normal, one of the tabs was broken on one of the adjusters. Reordered 1 adjuster.; ordrng 1 WPW10546503 (adjuster)"

Near Willowbend Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "The customer said the lights started blinking on the UI and sounded like it kept resetting, led lights also went out, said he unplugged the appliance for 30-45 minutes and plugged it back in, seems to have reset it self and is normal at this time. Ran cooling tests, all checked out, checked all wire connections on UI, the appliance is working normal at this time."

Near Pecanwood Pl, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 "The appliance was unplugged on arrival. I asked the customer if it had iced up at the bottom where the evaporator is, they said yes, otherwise the fan is working normal and cooling properly. Ordered part to resolve issue ; ordrng 1 W10861655 (harns-wire)"

Near Co Rd 302, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER KITCHEN AID KDPE234GPS0 "The adjuster assembly was broken on both sides, ordered parts to resolve issue; ordrng 2 WPW10546503 (adjuster)s"

Near Willowbend Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL n/a "Unable to find a tech sheet, I defrosted the the back the best I could. I looked up the error code Er rf it has to do with the fan not running. The customer said they would just wait for Sears to come out. Collected SCF"

Near S Marshall Johnson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "Installed part ordered, the appliance powered on, calibrated and heard the the wash plate slipping. Removed the wash plate and hub, hub was stripped, replaced with one I had in truck stock, W10528947. Calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Willowick Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "Installed parts ordered,calibrated and performed a diagnostics test, completed with no error codes, appliance is working normal"

Near Hospital St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "Installed part ordered, the control was good, ran a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Jackson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW1 "The dryer powers on and then shuts off, it’s getting hot but doesn’t stay on, sounds like the motor is dragging and making a humming noise. Ordered parts to resolve issue.; ordrng 1 279816 (thermal cut off hi) and 1 279827 (motor!dryer) and 1 WP3977767 (thrmst-fix)"

Near S Quailrun Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED6620HW0 "On arrival the customer said she was having no issues with the dryer, I went ahead and put it into diagnostics and was able to activate,, appliance is working normal, also performed the key/encoder, all is working normal."

Near Jackson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "The appliance would power on, voltage is good at wall outlet, removed the UI, plugged the appliance in and the control is not powering on, ordered control to resolve issue ; ordrng 1 W11162438 (cntrl-elec)"

Near Willowick Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "Customer said that the appliance isn’t spinning out the water from clothes. No error codes, I put appliance into quick wash diagnostics, completed with no issues or error codes. I tried to test the spin cycle on the manual test, UI wouldn’t allow me scroll up on selections with temp button but would let me scroll up with soil button and it also wouldn’t allow me to pause the test no matter what test I put it in. Tried to run another quick wash test and it would just shut down. Ordered UI and control just in case. ; ordrng 1 W11319991 (cntrl-elec) and 1 W11322905 (cntrl-elec)"

Near Jackson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVWB865GW0 "F5E1, cleared error code, calibrated and performed a diagnostics test test, completed with no issues or error codes. Tested the UI , Sowed no stuck keys, powered on the washer and tried to make selections with the knob, won’t do anything, ordered parts to resolve issues ; ordrng 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"

Near Hospital St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4800BQ1 "The tub was hitting the front panel when in spin cycle, suspension was weak on the front. Installed suspension kit, calibrated and performed a diagnostics test, completed with no issues, no longer hitting from panel,appliance is working normal"

Near Arthur St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WFW6620HW0 "F5E4error code, cleared error code and performed a diagnostics test, completed with no issues or error codes, appliance is working normal."

Near Jackson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DR2 "After speaking with Erica at Aaron’s advising her the appliance was out of warranty and someone would be responsible for the SC + P&L, she declined, did not service the appliance"

Near Larry Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED6620HW0 "Ran the dryer, it is heating, attempted a diagnostics test but it would not allow me to, went into test 1 key/encoder test, shows stuck keys, ordered UI and the control just in case, rescheduled the customer; ordrng 1 W11350214 (CONTROL) and 1 W11370450 (CONSOLE )"

Near Jackson Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "The customers complaint is condensation on the inside part of the the freezer door, none on arrival. The plastic was not peeled off on the door and it was not level. Peeled off the plastic and leveled the appliance, appliance is working normal"

Near E Leona St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Called the number in the notes, number isn’t working due to a local outage. Tried customers number, no answer, arrived at location, knocked on the door no answer, tried the 1st number again, still an outage. I went across the street to an apartment complex, unsure where the office is, no other place of business around. Called customers number and left a vm advising she would need to reschedule, also left magnet on front door, stuck around for 20 minutes ; saved tckt"

Near E Leona St, Port Lavaca, TX 77979