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Local Reviews
for Port Lavaca, TX

ApplianceCare Rated 4.6 out of 5 stars based on 9 customer reviews

Map of Port Lavaca, TX

Microwave Repair




Review of ApplianceCare

Prompt, fixed the problem quickly, very professional and courteous.


Response from ApplianceCare:

Thank you for the review!


Map of Port Lavaca, TX

Very professional great service




Review of ApplianceCare

Would highly recommend


Response from ApplianceCare:

Thanks!


Map of Port Lavaca, TX

good job




Review of ApplianceCare

The only drawback was that we were without a refrigerator for three weeks. The repair service is only in the area one day a week. So, after spending a week trying to find someone to look at the fridge ( the local whirlpool dealer would not service the unit because he didn't sell it - we are travelling in an RV with a residential fridge in our trailer). We found you after calling whirlpool HQ. After we contacted you it took a week to get the serviceman here to diagnose the problem. Then another week to get the part in and get him back to us.


Response from ApplianceCare:

Thank you for giving us your feedback! We apologize for any inconvenience that you experienced. As we as a company expand, we do hope to get more techs and more availability for your area. Thank you for your patience with us, and we are glad to hear your service was otherwise satisfactory.


Map of Port Lavaca, TX

Anna




Review of ApplianceCare

Great job - very efficient


Response from ApplianceCare:

Thank you for writing a review!


Map of Port Lavaca, TX

We fixed it




Review of ApplianceCare

After 3 years of having an ice maker that didn't work and no help from Whirlpool, Michael and I fixed the problem by putting 2 pieces of stick-on foam (that I provided) on the freezer door. This lifted the door just enough that the light switch would turn off when the door closed. Before that, I had a piece of tape over the switch. If the light doesn't go off, the ice maker doesn't make ice. Whirlpool knows they have a faulty product in this particular freezer door and refuse to accept any responsibility. Thank you Appliance Care for your persistence.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to deliver 5-star service, please feel free to reach out to us and let us know. We are glad to hear your experience with us was positive.


Map of Port Lavaca, TX

Virgil




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Port Lavaca, TX

Quick & clean




Review of ApplianceCare

Great communication and on time. Had the issue diagnosed in minutes and installed a new pump in record time.


Map of Port Lavaca, TX

Awesome service




Review of ApplianceCare


Response from ApplianceCare:

Thanks


Map of Port Lavaca, TX

Problem not fixed




Review of ApplianceCare

The repairman who came was friendly. We have had trouble with our Whirlpool refrigerator icemaker since we got it 3 yrs. ago. I finally had to call Whirlpool to have someone else to come look at it. He replaced the icemaker. Whirlpool told me to have him call their tech dept., but he would not do it. He called his manager who told him to see if the inside light was going off. It was not, so he raised the door and thought it was fixed. By morning we still didn't have any ice, so I taped the light switch so it would stay off, and within 15 minutes we had ice. It seems that Whirlpool should do something to fix the default in the door.


Michael R.

Michael R.

WASHER MAYTAG MVW7230HW0 "There was no power to the appliance, unable to get into diagnostics. Removed the console, getting 120VAC to the control, the control isn’t powering on, no green light. Ordered the control, please reschedule the customer when the part comes in ; ordrng 1 W11419171 (CONTROL )"

Near Red Snapper Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

MICROWAVE KITCHENAID KOCE500ESS11 "Before installing the switches found the connection at the control wasn’t pushed all the way, corrected the problem and turned the breaker on, the MW light came on, the appliance and light are working normal"

Near Honeysuckle Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER MAYTAG MEDX655DW1 "Taking too long to dry, no longer making a thumping noise per customer. The appliance is heating properly, remove the air vent, it was completely clogged up with lint, cleaned out the hose and air vent, unable to check for outside airflow because it’s on top of the roof, the appliance is working normal"

Near W Mahan St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed the thermistor, good frost pattern, the fan and appliance are working normal"

Near El Camino Real St, Port Lavaca, TX 77979
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH32519HZ5 "The appliance isn’t heating, removed the vent grille and control panel, found the diode was bad, installed part and put covers back in place, plugged the appliance in and heated a glass of water, the appliance is heating and working normal"

Near Elmhurst Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED4815EW1 "The appliance was not heating, voltage was good at the wall outlet, checked at the appliance, the power cord was not wired properly, corrected the problem and plugged it in, the appliance is heating and working normal"

Near Bredan Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER ROPER RTW4516FW2 "Loud screeching noise per customer. F7E5 error code, tested motor, motor not get up to speed and it made the loud screeching noise, actuator, capacitor and connections are good. Ordered the motor and gearcase just in case, please reschedule the customer when the motor comes in. ; ordrng 1 W11454741 (GEARCASE ) and 1 W11497303 (MOTOR DRIVE)"

Near Vail Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "Loud noise on spin cycle per cycle. F8E1, F7E6, cleared error code, tested the inlet valve, good pressure on both sides, ran the spin cycle on manual test, the bearings are bad on the gearcase. The gearcase will need to be replaced, please schedule the customer when the part comes in.; O-emld tckt"

Near Farm to Market Rd 1090, Port Lavaca, TX 77979
Michael R.

Michael R.

MICROWAVE KITCHENAID KOCE500ESS11 "Installed parts ordered, light still didn’t come on when the door is opened, ordered the switches.; ordrng 3 W10211972 (switch)s"

Near Honeysuckle Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "Installed the thermostat, turned the appliance on, it’s heating and working normal."

Near Washington Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed FC light module, the lights are working normal, tested the ice maker, it did leak water, removed the ice maker and emptied the water, put back in place and pushed up on it when I screwed the ice maker back in place, tested again, no leaks, appliance is working normal"

Near Pecanwood Pl, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVW6230HW0 "Installed gearcase, making the screeching when shifting speeds. Called tech line and spoke with Steve SR7729836496, and asked if he thought it was the gearcase, he said he didn’t think so, to order the motor and belt.; rqstng P&A on 1 W11026785 (motor-drve) and 1 W11239857 (belt)"

Near S Ann St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Installed UI, the sound is working and navigating properly. It’s still shows to have a bad motor when I test harvest or fill test. I thought I had ordered another ice maker just in case, ordered ice maker, didn’t have one in TS. Please schedule the customer when the part comes in. Called and spoke to Austin and told him what I’ve done, he said to look for any broken wires underneath the door, everything looks good and connected, said to order the ic maker SR7729839360; ordrng 1 W10873791 (icemaker)"

Near Houston St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVW7230HW0 "Installed UI, reset appliance, calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is responsive and working normal."

Near Villa Del Mar, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVW7230HW0 "Doesn’t fill with water and continues the wash cycle and spins violently, also has torn clothes per customer. F0E9, F0E5, F0E7, cleared error codes, the display shut off on its own, tried to get into diagnostics twice and it would shut off, unplugged the appliance and plugged it back in to reset it after 60 seconds. I was able to get back into diagnostics, display is working normal, calibrated and tested the inlet valve on manual, the inlet valve is activating and working normal ran diagnostics, completed with no issues or error codes, tested the high speed spin cycle on manual test, it’s spinning normal, apparently is working normal at this time"

Near Bobby Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Not making ice per customer. Fill tube was frozen, used steamer to defrost, installed part,, purged at the dispenser, tested ice maker, the ice maker and appliance are working normal"

Near N San Antonio St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DC5 "Error code F6E3 per customers, found error code F6E2 UI not communicating with ACU, UI won’t allow any selections and gives same error code, need the console to resolve issue, ordered part and reset customer ; rqstng P&A on 1 W11095624 (console)"

Near Co Rd 305, Port Lavaca, TX 77979
Michael R.

Michael R.

MICROWAVE KITCHENAID KOCE500ESS11 "I didn’t have both parts, called and spoke with the Roland and advised what was going on, rescheduled the customer ; schdld next appmnt for 2/8 MON !"

Near Honeysuckle Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Looked at the part, this harness doesn’t have the defrost thermistor, couldn’t find it on the parts list, called and talked to Bruce at whirlpool tech line, he didn’t find it on the parts list either, gave me a part number, order part.; ordrng 1 WRS325SDHZ01"

Near El Camino Real St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "The customer said it wasn’t cooling. The temperatures were normal on arrival, appliance is also making ice. After talking with the customer and seeing items in the freezer, it sounds like the vents were were being suffocated from items stacked up against the vents causing it to freeze up and no airflow to the refrigerator. At this time the appliance is working normal"

Near W Main St, Port Lavaca, TX 77979
Michael R.

Michael R.

ICEMAKER KITCHENAID KUIX535HPS00 "Not making ice per customer. Turned the appliance on, it called for water, no water, looked underneath the cabinet, the water was off, removed the cover to the pump,p inside the unit, it was popped out and not sitting properly, to allow water to circulate, popped it back in place and turned the appliance back on. The appliance and the circulating pump are working normal."

Near Powderhorn Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVW6230HW0 "Screeching noise per customer. Tested the agitation and spin cycles, screeching during the spin cycle, bearings are bad, confirmed that the gearcase needs to be replaced, part is not in my bin. Please reschedule customer when the part comes in ; O-emld tckt"

Near S Ann St, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Not cooling per customer. The customer said it was cooling now after unplugging it for a few days, he said it was freezing up at the evaporator, ordered part to resolve issue.; ordrng 1 W11405276 (HARNESS)"

Near El Camino Real St, Port Lavaca, TX 77979
Michael R.

Michael R.

MICROWAVE KITCHENAID KOCE500ESS11 "I called and spoke with Roland, he said he was not able to meet with me today. Rescheduled the customer ; schdld next appmnt for 1/18 MON !"

Near Honeysuckle Ln, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER MAYTAG MED6230HW0 "Went into diagnostics and found F3E2 error code, cleared error code, ran a diagnostics test, completed with issues or error codes, ran the appliance for 5 minutes, it’s heating and working normal, no error codes. I went ahead and unplugged the appliance for 60 seconds and plugged it back in to reset the control, ran the appliance again, the appliance is heating and working normal, no error codes."

Near Elizabeth St, Port Lavaca, TX 77979
Michael R.

Michael R.

RANGE KITCHENAID KFED500ESS02 "Removed the glass top which came out in pieces, and saw the customer continued to use the stove top, cleaned all the grease I was able to get to, inlet the parts ordered, the appliance and elements are working normal including the warmer."

Near TX-35, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "Install motor, the appliance is still not heating, thermostats and voltage show to be good. I went ahead and changed out the high limit thermostat and heat element although they show to be good, it didn’t make a difference, possible still a bad motor, call tech line and spoke with Scott, he advised not to reorder the motor, to order the timer and heat switch/temperature control SR7729660002; ordrng 1 W10185992 (timer) and 1 WP3405156 (switch)"

Near Washington Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "The ice maker has never worked per customer. Put into diagnostics and activated the harvesting test, shows it has a bad motor, Installed new ice maker, plugged appliance back in, still shows a bad motor, tried to activate the fill test, will not respond and it does read the bucket is in place and empty, getting water from the water dispenser, Ordered UI to resolve issue and the control just in case. rescheduled the customer ; ordrng 1 W11089236 (cntrl-elec) and 1 W11130216 (cntrl-elec)"

Near Houston St, Port Lavaca, TX 77979
John L.

John L.

MICROWAVE WHIRLPOOL WMH78019HZ1 Tech was assigned as a helper;

Near Crockett St, Port Lavaca, TX 77979
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH78019HZ1 "Removed the MW and installed the parts ordered, tested the appliance, it’s heating and working normal, no error codes, put the appliance back in place."

Near Crockett St, Port Lavaca, TX 77979
Michael R.

Michael R.

DISHWASHER AMANA ADB1400AGW1 "Not draining, removed the water with a shop vac, F6E4 error code, Installed drain pump, didn’t solve the issue. Removed the hose from the disposal, clogged up with grease, cleaned it out, filled the appliance with some water and tried to drain it, still wouldn’t drain, pulled the appliance out and removed the drain hose, found it had about 12 inches of grease in the line, blew it out with a water hose, put hose and appliance back in place and tied everything in, filled the appliance with some water and canceled to drain, the appliance is draining and working normal"

Near W Mahan St, Port Lavaca, TX 77979
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH78019HZ1 "Installed the new door, it allows me to navigate, all functions are working normal. Put a cup of water in the microwave to heat it, still not heating. I will need a helper to remove this microwave, to get to the diode, rescheduled the customer ; schdld next appmnt for 12/21 MON !"

Near Crockett St, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MVW7230HW0 "F2E2 error code, checked all the connections and ribbons, all plugged in properly, followed service pointer, same error code keeps popping up, unable to navigate or power off the appliance, bad UI, left the appliance unplugged, per office note, part is on order, please reschedule.; O-emld tckt"

Near Villa Del Mar, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER MAYTAG MHW5500FW0 "F3E1 error code per customer F9E1, F5E2, F3E1, F8E3, cleared the error codes. The appliance was allowing me selections. Unplugged the appliance and plugged it back in, the control looks good, all connections are good, ran a diagnostics test completed with no issues or error codes, I went ahead and changed out the water level switch. Called and spoke with tech line SR 7729458882 and told them all I’d done and the error codes on arrival, said if the automatic test completed with no issues or error codes the appliance is working normal. He said it was probably over suds that caused the issue, otherwise the appliance is working normal, explained that to the customer"

Near N Ocean Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER MAYTAG MEDC465HW0 "Not heating per customer. Ran the appliance, not heating, Voltage is good at the wall outlet and appliance, removed the back cover, checked the thermostats and heat element, all checks out, ordered the motor and rescheduled customer ; ordrng 1 279827 (motor!dryer)"

Near Washington Ave, Port Lavaca, TX 77979
Michael R.

Michael R.

RANGE KITCHENAID KFED500ESS02 "Wrong cooktop, also the rear middle element and the front right element are not working, reordered the cooktop and the elements and rescheduled the customer.; rqstng P&A on 1 W10780927 (cooktop) and 1 WP9762851 (elmnt-surf) and 1 WPW10251108 (elmnt-surf)"

Near TX-35, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Exposed the reservoir and found it was frozen, no need to use the connectors, defrosted the reservoir and used the sealer and adhesive, the water is flowing through the water dispenser and ice maker is calling for water, the appliance is working normal"

Near Houston St, Port Lavaca, TX 77979
Michael R.

Michael R.

DRYER WHIRLPOOL WED5000DW2 "The complaint water inside the dum, there was no water inside the drum on arrival. Turned the appliance on and it’s heating normal, vent hose is clear, checked the vent outside, has good airflow, appliance working normal, the seal is torn, ordered seal to resolve issue ; ordrng 1 W10906683 (seal-door) and 1 WP279368 (adhesive)"

Near Village Rd, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed both valves, still no water to dispenser or ice maker. Read up on a service pointer, there is a problem with the water tank freezing up, ordered recommended parts and rescheduled customer ; ordrng 1 212643 (sealer-gum) and 1 W10841140 (adhesive) and 1 WP2198677 (connector) and 1 WP2300868 (fitting)"

Near Houston St, Port Lavaca, TX 77979
Michael R.

Michael R.

MICROWAVE WHIRLPOOL WMH31017HW3 "Installed diode, the appliance is no longer making loud noise, heating and working normal"

Near N Ocean Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

REFRIGERATOR MAYTAG MFI2269FRW00 "Concern is not hearing ice drop every couple of hours, sometimes. The ice maker is making ice and water is dispensing properly, has a steady stream of water, temperatures are normal. Called and spoke with Chris at whirlpool tech line, SR7728915113 and told him customers concern, he said that it’s not always going to drop every couple of hours, all depends if the bin is full, therefore won’t make ice until ice is used or emptied, customer isn’t happy with the answer, he states it doesn’t make more than 24-30 ounces a day, I lowered the temperatures like the user care advised to produce more ice, at this time I have to show appliance is working normal"

Near FM 1679, Port Lavaca, TX 77979
Michael R.

Michael R.

ICEMAKER KITCHEN AID KUIX535HPS00 "Installed new grid, , the water is circulating and appliance is working normal"

Near TX-35, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "The continues not to advance in the wash cycle, possible water level sensor issue, installed new control, calibrated and performed a diagnostics test, completed with no issues or error codes. Started a wash for the customer to make sure it advances, it shut down and the drain pump stayed running, replaced the drain pump from truck stock, part W10919003, and started a wash again, shut down again. Called tech line and spoke with Rick, I told him what I’d done and what was happening with the appliance, also drain line laying on ground to the outside. He said that was the issue the drain line cannot be laying on the ground it’ll cause the pressure switch to shut off at the control board and end the wash, needs to be at least 39 inches above the ground. This will be a customer issue, the appliance is working normal"

Near Parker St, Port Lavaca, TX 77979
Michael R.

Michael R.

RANGE AMANA ACR4303MFB3 "Oven not working per customer. F1E0 error, replaced control, tested the appliance, it’s preheating and working normal"

Near Larry Dr, Port Lavaca, TX 77979
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4816FW2 "Not completing the wash per customer. Found error code F8E1, cleared error code and tested the inlet valve, it’s working normal, calibrated and performed a diagnostics test completed with no issues or error codes"

Near Parker St, Port Lavaca, TX 77979