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Local Reviews
for Pipe Creek, TX
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Bruce - Pipe Creek, TX
Response from ApplianceCare:
Thanks!
Great service awesome technician
Bruce - Pipe Creek, TX
Knowledgeable and experienced technician. Tommy was fast and friendly.
Response from ApplianceCare:
Thank you!
In am very happy with his work it was great
Sam - Pipe Creek, TX
None
Response from ApplianceCare:
Thank you!
great service, knowledgeable serviceman.
Hugh - Pipe Creek, TX
Great
Ofelia - Pipe Creek, TX
Very good he was very friendly and helpful with the information I needed to have about this refrigerator that I bought in Home Depo about almost 5 years ago (in June this year) we are looking online for a new refrigerator we don't be ready to bought a new one until next Monday (you know "money is an issue 60% off it helps thank you for asking ) I
Response from ApplianceCare:
Thank you for writing a review!
excellent on time service
Lloyd - Pipe Creek, TX
Response from ApplianceCare:
Thank you for giving us your feedback!
Great service
Bruce - Pipe Creek, TX
Very knowledgeable and helpful.
Response from ApplianceCare:
Thank you for writing a review for us!
Great Service
Theresa - Pipe Creek, TX
I was impressed that after my appointment was accidently cancelled, Richard put me on the schedule for the same day.
Perfect
Karen - Pipe Creek, TX
Response from ApplianceCare:
Thank you for writing a review!
Good service
Melinda - Pipe Creek, TX
On time and polite
Response from ApplianceCare:
Thank you for writing a review!
Barbara
Barbara - Pipe Creek, TX
Response from ApplianceCare:
Thank you for leaving a rating!
Richard G.
WASHER MAYTAG MVWB865GW0 Replaced gasket and gearcase. Ran unit through calibration and automatic test. Tested to complete. Unit is good to go.
Richard G.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Called customer. Not home. Per customers request, left shelf at front door. Took quick pic"
Richard G.
RANGE JENNAIR JGS8860BDP Replaced control panel. Preheated oven to 350 degrees. Tested to complete. Unit is good to go. Collected parts and labor.
Richard G.
RANGE JENNAIR JGS8860BDP "Customer complaint is that the control panel has stopped functioning. Checked out control board and control panel, control board is good. Will need to replace control panel. Collected service call fee.; ordrng 1 WP5760M339 (CONTROL PANEL)"
Richard G.
RANGE AMANA AEP222VAW4 Customer complaint is that the unit is not maintaining temperature. Verified issue. Ordering thermostat.; ordrng 1 WP74009277 (thrmst-ovn)
Tommy B.
WASHER MAYTAG MVWB865GW0 Swapped out tub assembly along with full gear case assembly to resolve functioning issues. Ran automatic test cycle and calibration cycle. Unit is testing good now.
Justin R.
WASHER WHIRLPOOL WTW5000DW1 "Will need to order and replace motor for unit, will also need new inlet water valve. F5E1, F0E5, F8E1, will need hub as well. ; ordrng 1 W10528947 (drive hub kit) and 1 W10865826 (valve) and 1 W11283592 (motor-drve)"
Justin R.
DISHWASHER WHIRLPOOL WDT750SAKB0 "No error codes stored, rinse aid is in dispenser. Found FAE2 stored after running unit. ; ordrng 1 W11412298 (HEATER) and 1 W11462458 (CONTROL )"
Tommy B.
WASHER MAYTAG MVWB865GW0 F2E1 Called techline spoke to Steve. SR7729166548 could not get the agitator out of the unit. Steve says we will have to split the wash plate in order to proceed. Customer to seek autho from partner team.; ordrng 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11161960 (agitator) and 1 W11219115 (TUB)
Justin R.
DRYER WHIRLPOOL WED9400SZ2 "F31, high temp cycling from 205 to 185. Running too hot, would need cycling thermostat for unit. Customer does not want to go forward with repair."
Justin R.
REFRIGERATOR WHIRLPOOL WRF736SDAM11 "Found E2 on test 56, replaced bad ice maker. Tested unit after replacement, passed harvest and fill test."
Richard G.
RANGE MAYTAG MER6600FZ2 "Customer complaint is that the cooktop is no longer working. Found wire burned off at terminal block and terminal block damaged. Repaired wire and replaced terminal block with truck stock. Tested to complete. Unit is good to go. Collected service call, labor, and parts costs.; used 1 WPW10245259 (BLOCK-TERM) from stock"
Justin R.
MW-HOOD COMBO WHIRLPOOL WMH31017HB0 "Found unit to have a bad diode, replaced and tested for completion."
Justin R.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Found inside of door frame Collapsed where cam and bracket sit. Calling trade team to see about covering door. Trade wouldn’t help so I’m contacting safety to discuss this issue. Customer cut her hand from the sharp edges that broke. 7727461611 reference number.
Justin R.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Not getting 120 to ice maker, need to order control board and UI. Will order a ice maker to have on hand. ; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec) and 1 WPW10300022 (icemaker)"
Richard G.
DISHWASHER MAYTAG MDBH979SAB0 "Eplaced control board, control panel, and sensor. Tested to complete. Unit is good to go. Service call/diagnosis were covered previous trip. Parts are covered. Collected labor."
Justin R.
DISHWASHER WHIRLPOOL WDF520PADM7 Spoke to customer and she said builder is going to replace unit. Does not need service.
Justin R.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Need bracket and cam door for right side door. ; ordrng 1 WPW10397055 (bracket) and 1 WPW10470155 (cam-door)
Richard G.
DISHWASHER MAYTAG MDBH979SAB0 "Customer complaint is that the unit will not come out of the wash cycle and just continuously runs. Would need to order control and control panel for repair. Customer is going to contact wpl and try to get the repair authorized. If it’s authorized will need to order control panel W10811164, and control W10486463."
Richard G.
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Replaced evaporator motor. Tested to complete. Unit is good to go.
Justin R.
DISHWASHER WHIRLPOOL WDF520PADM7 "Unit has 120 going into terminal block, but no display or power coming out of control. Will need to order control and display board. ; ordrng 1 W10906426 (cntrl-elec) and 1 WPW10733627 (console)"
Justin R.
RANGE WHIRLPOOL WFE320M0EW2 Replaced main harness on unit and tested to complete.
Justin R.
RANGE WHIRLPOOL WFE320M0EW2 Found wire harness burnt and damaged at terminal block. Will need main harness.; ordrng 1 W11416847 (MAIN HARNESS )
Justin R.
WASHER MAYTAG MVWB865GW0 "F0E3 stored in unit, customer says the clothes are still wet at end of cycle. Checked hoses, contacted mike from techline to document findings. Went over loading procedures and settings with customer. Went over survey with customer and leave behind."
Richard G.
DISHWASHER KITCHENAID KDTM354EBS3 "Replaced control and control panel. Unit powered on. Ran through this diagnostics test, all good. Tested to complete. Unit is good to go. Already collected service call and labor. Parts are covered under extended warranty."
Richard G.
DISHWASHER KITCHENAID KDTM354EBS3 "Customer complaint is that the unit is not powering on at all. Checked power at outlet and going into dw. All good. Opened unit and found that both the control and the UI have had roaches eating at them. The majority of them were dead, but a few still living. Customer is going to have exterminator out again this week. Need to order both controls. Both parts are covered in extended warranty. Collected service call and labor for replacing both parts.; ordrng 1 W10913521 (panel-cntl) and 1 W11228314 (cntrl-elec)"
Justin R.
RANGE MAYTAG MER8800FZ0 "Customer stated unit takes almost an hour to get to set point temp for bake, says it doesn’t feel like unit is reaching temps when they set it higher than 350. Set calibration up 10 degrees to help out some until we can get back out with parts. ; rqstng P&A on 1 W10779716 (elmnt-bake) and 1 W10833885 (sensor) and 1 WPW10340323 (cntrl-elec)"
Justin R.
WASHER MAYTAG MVWX655DW1 Replaced water valve and tested to complete. Unit is showing to be good. Customer was able to wash on hot water during the time machine was waiting on repair.
Douglas H.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Complaint of unit tripping breaker. Verified plug to be polarized properly. Checked amp draw. During max load only reaching 16 amps. Advised customer that issue is likely coming from GCFI plug being too sensitive. Advised to have electrician out to check plug. No further issues at this point for me. Yes to survey and leave behind.
Douglas H.
DISHWASHER KITCHENAID KDFE104DSS4 "Last trip found defective dispenser, broken wheels and bent screen. Replaced all parts to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind."
Douglas H.
WASHER MAYTAG MHW5500FW0 Last trip found broken dispenser. Replaced dispenser assembly to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.
Justin R.
WASHER MAYTAG MVWX655DW1 F8E1 stored in unit. Do not have valve in truck stock. Will order and replace next week. ; ordrng 1 W10678676 (housing)
Justin R.
WASHER MAYTAG MVWB865GW0 "Replaced console UI and control board, ran calibration and diagnostics on unit. Unit passed all test and did not pop up any fault codes. Unit is good to go."
Douglas H.
WASHER MAYTAG MHW5500FW0 Dispenser drawer broken. Ordering dispenser drawer assembly to resolve the issues. ; ordrng 1 W10575334 (disp.drawer assy)
Douglas H.
DISHWASHER KITCHENAID KDFE104DSS4 "Lower rack wheels broken , filter screen warped, and detergent dispenser broken. Ordering all parts to resolve issues. ; ordrng 4 W10195417 (wheel)s and 1 W10463906 (screen) and 1 W10861000 (detergent dispenser)"
Douglas H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Last tech found faulty compressor and ICEMAKER. Replaced both to resolve the issues. Unit functioning as designed now with normal noise. No further issues at this point. Yes to survey and leave behind.
Colton B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Issue was a noisy refrigerator. Found compressor to be a little louder than normal on start up. Ordering a new compressor to resolve. Customer also complained of loud ice maker. Could not replicate noise, but order a new ice maker in case next tech is able to identify noise.; ordrng 1 W10507884 (compressor) and 1 WPW10300022 (icemaker)"