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Local Reviews
for Piney, AR
Powered by Fluid LOCALGreat service
Kelly - Piney, AR
None
Response from ApplianceCare:
Thank you for writing a review!
Good Service
Amber - Piney, AR
I honestly don’t like the way Doug handled our repair. He saw a roach(bug) on my counter and had a fit about it. He also wouldn’t touch the stove at all when he came the second time he let the other gentleman do all the work. I just think in a appliance business you are going to see bugs but doesn’t mean you should act like that it’s not very professional. The other gentleman was very friendly and sweet.
Response from ApplianceCare:
We appreciate your feedback and do apologize for our tech's reaction. It is company policy that when a bug is spotted we normally are very careful or do not complete the service repair as we do not want to spread any bugs to other customers homes.
James
James - Piney, AR
Friendly
Response from ApplianceCare:
Thank you for giving us your feedback!
Doug M.
COOKTOP WHIRLPOOL WFE320M0ES2 "Replaced burner switch due to short, replaced element due to short causing burn marks not allowing burner to turn on, tested unit operation checks ok"
Doug M.
OVEN AMANA AGR6603SFW2 "Replaced oven control due to f1e0 error code per tech sheet, tested unit operation checks ok"
Doug M.
OVEN AMANA AGR6603SFW2 "Inspected unit for turning off before pre heat is complete,performed service diagnostics found f1e0 error code internal board failure,diagnosed to need oven control per tech sheet ; ordrng 1 W11395410 (ELEC CNTRL )"
Doug M.
FREEZER WHIRLPOOL WRT311FZDW01 "Inspected unit for not cooling correctly,called tech line to document we found ice build up on cap tube at evaporator,tech said to replace evaporator due to blockage; ordrng 1 W10836706 (evaporator)"
Doug M.
FREEZER WHIRLPOOL WRT311FZDW01 "Replaced control box due to unit no maintaining proper temps after compressor replacement,tested unit operation checks ok"
Doug M.
FREEZER WHIRLPOOL WRT311FZDW01 "Inspected unit for temperature issues,found average 19.4 degrees in freezer 31-35 degrees in fresh food section,soda is freezing in refrigerator and ice cream soft in freezer,diagnosed to need control box ; ordrng 1 W11357371 (CONTROL BOX )"
Doug M.
FREEZER WHIRLPOOL WRT311FZDW01 "Inspected unit for not cooling found compressor kick out on over load and humming when trying to start found start windings to be shorted,diagnosed to need compressor ; ordrng 1 WPW10507886 (compressor)"