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Local Reviews
for North Little Rock, AR
Powered by Fluid LOCALExcellent staff
Nathan - North Little Rock, AR
Colton was great. Got here early. Knew his stuff. Job well done! - only issue with service was scheduling, took a couple weeks to get an appointment set.
Response from ApplianceCare:
Thank you for giving us your feedback!
Great
Judy - North Little Rock, AR
Prompt, very professional, and got the job done. I appreciate him
Response from ApplianceCare:
Thank you for writing a review!
Maytag Warrant Repair
Pat - North Little Rock, AR
Even though this was a Maytag Warranty repair, service was quick. The technician was extremely. courteous and very knowledgeable about the Maytag Washing Machine. He repaired it quickly. The room was clean when he left.
Response from ApplianceCare:
Thank you for giving us your feedback!
Whirlpool gas range
Theresa - North Little Rock, AR
Prompt, worked quickly and seems to have the oven working fine
Response from ApplianceCare:
Thank you for writing a review for us!
Great Service Ice Maker
Jimmy - North Little Rock, AR
Response from ApplianceCare:
Thank you.
Great service
Cynthia - North Little Rock, AR
Response from ApplianceCare:
Thanks
great service
Sheila - North Little Rock, AR
He got the stove fixed very quick. Had us call an electrician, who fixed the final problem which was minor. had to do with grounding.
Response from ApplianceCare:
Thank you for reviewing us today. We are glad your service was satisfactory.
Colton B.
DRYER AMANA NED5800HW0 "Issue is an F3E3 error code and dryer not starting. Found J14 connector loose at control board. Plugged it in all the way and unit worked great. Checked both the inlet thermistor and wiring harness just in case, both passed checks. Issue believed to be that loose connection."
Colton B.
DRYER WHIRLPOOL WED4815EW1 "Issue is a squeaking dryer.found frayed belt and worn pulley. Replaced both, unit still squeaks. New rollers are needed. Dryer is in a small closet that I could not remove it from. Could not get unit out and barely put it back together after replacing belt. Ordering new dryer repair kit so that customer has time for someone to move it out of the closet so that I can work on it more effectively. ; ordrng 1 4392067 (DRYER KIT), used 1 4392067 (DRYER KIT) from stock"
Colton B.
N/A N/A ED5KVEXVL00 Issue was no cool unit. Replaced temperature control thermostat. Told customer to give it 24 hours to cool off.
Doug M.
RANGE WHIRLPOOL WFG320M0BW2 "Replaced listed parts due to bake cycle shorted,tested unit operation checks ok"
Colton B.
LAUNDRY WHIRLPOOL MHW6630HC0 "Issue was a clogged drain filter. Removed debris from filter to resolve issue. Unit drains well now. Ran a quick cycles, still did not observe any leaks. Last time out techline suggested not using sent boosters, as leaking is probably due to the over suds error code. Unit testing good."
Colton B.
ICEMAKER KITCHENAID KUIX335HBL00 Issue is no power to unit. Finding issue to be a faulty drain pump that is causing the unit to drop power. Techline agreed with diagnostics. Ordering new pump to resolve issue.; ordrng 1 1901A (EXTERNAL DRAIN PUMP)
Colton B.
WASHER WHIRLPOOL MHW6630HC0 Issue was that the dispenser was leaking while being filled and an over suds error. Finding oversuds error to be due to the use of fragrance boosters with detergent. Techline confirmed this suspicion. Other issue is a poor drain. Found draining to be weak. Tried to remove drain pump filter to check for clog but could not get it off. Ordering a new drain pump to resolve issue. Will try to take filter out again on return visit. ; ordrng 1 W11316600 (DISPENSER.) and 1 W11316609 (DRAIN PUMP)
Colton B.
WASHER WHIRLPOOL WTW4850HW1 "Issue was a faulty control board. Replaced board and calibrated unit. Unit tested good, no leaks observed."
Colton B.
WASHER MAYTAG MHW6630HC0 "Issue was a buggy control panel. Replaced control panel, unit tested good."
Colton B.
WASHER MAYTAG MVWC465HW2 "Customer issue was that the basket was banging the side of washer while spinning. Found basket tilted forward due to a board under the back feet. Removed board and balanced legs. Ran spin in diagnostics, unit tested good."
Doug M.
RANGE FRIGIDAIRE FFGF3054TS "Customer has 2 year warranty for rent a center,informed customer she will have to call rent a center to get Frigidaire certified company to repair unit"
Doug M.
WASHER WHIRLPOOL WTW4955HW1 "Replaced agitator due to broken tabs,tested unit operation checks ok"
Ezequiel V.
OVEN WHIRLPOOL WFE505W0HB1 "Checked range found terminal block broken, replaced part from truck stock ran bake cycle no issues. No error codes found during testing or operation. Job complete.; used 1 W10245259 (TERM-BLOCK) from stock"
Ezequiel V.
REFRIG WHIRLPOOL GD5NHAXMB "Checked refrigerator found dead insects inside control board not allowing to properly operate. Looked up part number for control board, part is discontinued. Advised customer of situation. Job complete collected 105"
Ezequiel V.
WASHER WHIRLPOOL WET4027HW0 "Checked washer found lid lock fault F5E2, checked for voltage good voltage. Ordering control board to resolve issue. Ordering lid lock assembly in case needed.; ordrng 1 W11028055 (latch) and 1 W11104057 (cntrl-elec)"
Ezequiel V.
WASHER AMANA NTW4516FW2 "Checked washer found washer continuously trying to drain, checked drain hose found no air pocket for hose not allowing it to drain properly. Adjusted drain pipe ran diagnostics automatic test checks good no error codes found during testing or operation. Job complete."
Doug M.
FREEZER KITCHENAID KBBL306ESS01 "Arrived to find unit is cooling,tested fresh food section temps,found average 39 degrees on each shelf,freezer temps 5 degrees,customer explained a lot of people in and out of house due to home care and putting to much product in unit not allowing doors to close all the way,customer since has had the over flow of product removed,unit is now cooling as designed,verified normal operation unit checks ok"
Justin R.
REFRIGERATOR SAMSUNG RF263TEAESR "Ice maker keeps freezing up, customer is thawing out ice maker multiple times a month to keep it working. Calling Samsung tech support to document findings. Ordering ice and control. Reference number 7003571118. Part number DA82-02714A; rqstng P&A on 1 DA82-02714A (ICE MAKER AND CONTROL )"
Justin R.
LAUNDRY WHIRLPOOL MHW6630HC0 "F8E1 stored in unit, found some water residue on the hose coming from dispenser housing to tub. Will order housing and hose. ; ordrng 1 W11316600 (drawer) and 1 W11316604 (hose)"
Justin R.
DRYER MAYTAG MEDX655DW1 "Called customer and he said he found issue, found a burnt terminal block. No longer needs service."
Justin R.
N/A N/A RBD245PDQ4 "Unit has no display, cannot find plug more than likely hardwired in. Ordering fuse to see if that fixes issue if not the unit will not be repairable due to whirlpool no longer making control board or UI console. ; ordrng 1 WP4451354 (fuse-thrml)"
Justin R.
WASHER MAYTAG MVWB765FW3 "Replaced bearing, lid and lid hinge. Looks like hinges were on the wrong side. Put in correct spot. Unit is good to go."
Justin R.
FREEZER KITCHENAID KBBL306ESS01 Ordering a dryer for sealed system to check for blockage in either compressor or evaporator. ; ordrng 1 WPW10143759 (dryer)
Justin R.
WASHER MAYTAG MVWC416FW0 Found the cold water valve not open all the way which effected the flow of water coming into the unit. Opened water valve all the way and tested in diagnostics. Flow was much better then first diagnostics test. Ran calibration on unit as well. Ran diagnostics again and no new faults showed up in fault codes.
Justin R.
DRYER ROPER RED4516FW0 "Checked wall outlet only getting 60 volts on each leg, not getting 240 across L1 and L2. Will need to contact an electrician."
Justin R.
DRYER WHIRLPOOL WED4815EW1 "Found heating element reaching right temps on high setting, noticed with lent screen out there was not much pull from fan going into duct. Duct has lent stuck inside and the duct vent outside had some mud inside from water and dirt getting inside when it would rain. Instructed customer to have them blow through the vent line going outside."
Justin R.
WASHER MAYTAG MVWB765FW3 "Left side door by hinge is broken and will need to be replaced, will order hinge, lid and bearing for left side. Ran diagnostics found F7E9, ran calibration and diagnostics again fault did not come back. ; ordrng 1 W11168238 (bearing) and 1 W11259006 (lid) and 1 WP8563965 (lid hinge)"
Doug M.
WASHER MAYTAG MVWB835DC4 "Another company has already been dispatched and they are returning Friday with parts,bill for svc due to double dispatch"
Doug M.
WASHER ROPER RTW4516FW2 "Inspected unit for water sound in tub found customer is hearing the water in tub ring,informed customer this is normal,found basket off center causing tub to hit cabinet,adjusted legs to center basket,performed service diagnostics found no error codes, performed manual test all steps checked ok,verified normal operation unit checks ok"
Doug M.
MICROWAVE WHIRLPOOL KMCS1016GSS "Inspected unit for door not opening properly due to slide mechanism sticking,could not find parts list,called partner team this unit is 1year warranty exchange only,file #7726704923"
Doug M.
OVEN WHIRLPOOL WFG525S0HS0 "Replaced oven control due to oven not igniting,tested unit operation checks ok"
Doug M.
M/W OTR WHIRLPOOL WMH53520CS0 "Inspected unit for open/close door error,found primary door switch shorted,replaced all 3 door switches,tested unit operation checks ok ; used 3 W10727360 (SWITCH) from stock"
Doug M.
REFRIGERATOR KITCHENAID WRV986FDEM "Replaced compressor and main control due to high amp draw and compressor not ramping up to high speed not allowing unit to cool properly,tested unit operation checks ok"
Doug M.
DRYER MAYTAG MEDB835DW4 "Inspected unit for noisy operation,found unbalanced sound coming from motor blower wheel area,checked for lint build up checked ok,diagnosed to need drive motor and blower wheel ; ordrng 1 W11126010 (motor-drve) and 1 WP697772 (blower wheel)"
Doug M.
REFRIGERATOR WHIRLPOOL GSS30C6EYY03 "Inspected unit for not making ice,test performed test at icemaker,jumped t-h icemaker did not cycle,tested 120v at l-n did not have 120v,tested for 120v at optics did not have 120v,performed service diagnostics found control would blank out after 10 seconds not allowing diagnostics to be performed,diagnosed unit to need main control,ui control and possibly optics to icemaker,customer does not want to repair due to cost"
Doug M.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Inspected unit for not cooling properly,tested temps found in freezer-13 degrees,fresh food section 35 degrees,found that customer was letting batteries to inverter die down when parking rev per dealer,verified normal operation unit checks ok"
Doug M.
RANGE MAYTAG MER8674AS0 "Inspected unit for fire in oven,found bake element burnt in two,customer stated they were not using oven at the time of fire,called tech line tested incoming voltage checked ok,found shorted relay on oven control constantly sending voltage to element when power is added to unit,diagnosed to need oven control and bake element,called safety team with diagnostics they are covering full repair per auth#MMRNW00WWPL1, file number for tech line #7726204759; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10655837 (cntrl-elec)"
Doug M.
KITCHEN WHIRLPOOL KDPE234GPS0 "Inspected unit for not washing,ran normal cycle found unit would fill wash motor not running,tested 120v to motor checked ok,diagnosed to need pump/motor assembly ; ordrng 1 W11085683 (pump&motor)"
Doug M.
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Refrigerator had not been running for at least 24 hours and not removed from cabinet for diagnosing,rescheduling for Monday ; schdld next appmnt for 10/28 MON !"
Doug M.
DRYER MAYTAG MED6630HW0 "Took unit apart to adjust motor bracket,floor of unit,screws to bulk head,and exhaust piping to quiet vibration noise,tested unit,customer said it sounds good,unit checks ok"
Doug M.
WASHER WHIRLPOOL MVWX655DW1 "Inspected unit for not spinning, performed service diagnostics found f7e1 error asked speed fault,performed manual test test found capacitor humming when calling for spin,found top of capacitor popped up causing loss of contact,diagnosed to need capacitor,customer does not want to move forward with repair will fix himself"
Doug M.
OVEN WHIRLPOOL WOS51EC0AS01 "Inspected unit for not turning on after self clean,tested incoming power checked ok,tested thermal fuse at control found fuse shorted,diagnosed to need thermal fuse; ordrng 1 WPW10545255 (fuse-thrml)"
Doug M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced refrigerator doors due to holes being misaligned making door handles uneven per tech line,tested unit,operation checks ok"
Doug M.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit for interior lights being on a delay when opening doors after both doors were replaced,called tech line,tech said to cut power to unit to reset,tested unit,operation checks ok,#7726180682"
Doug M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced icemaker and main control due to low ice production per tech line,tested unit, operation checks ok"