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Local Reviews
for Natalia, TX
Powered by Fluid LOCALHe did a great job
Emilio - Natalia, TX
Eperienced and great service
Carlos G Ozuna - Natalia, TX
Jesus Costilla is a great service provider and seemed very experienced
Response from ApplianceCare:
Thank you for giving us your feedback!
Ice maker not working
Poppy - Natalia, TX
The repairmen have been professional and I think it is fixed. It took several visits to get it completed or I would have given a higher rating
Response from ApplianceCare:
Thank you for giving us your feedback! We do apologize for any inconvenience that was caused, but we are glad to hear the unit is working well.
Thanksgiving Oven
Arnold - Natalia, TX
Both techs, Jay and Jesse, were professional, informative, and courteous during there time diagnosing (Jay) and repairing (Jesse) my oven the day before Thanksgiving. Thanks to both.
Response from ApplianceCare:
Thank you for writing a review! We are glad to hear that your experience with our service met your expectations.
Very helpful and professional
Kirk - Natalia, TX
Response from ApplianceCare:
Thanks for leaving a review!
Jesus C.
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Installed new compressor. Used lock rings. Installed dryer. Vacuum and recharged unit. Holding pressure. No further issues. Job complete. ; used 1 W10890128, 1 W10890131, and 1 WPW10143759 (DRIER-HV) from stock"
Richard G.
DRYER MAYTAG MEDC465HW0 "Replaced motor. Still receiving the same issue. Checked power to unit. All is good. Once the pts switch is pressed, one leg drops voltage to 40 ac at the wall. Suggested customer check out power at the outlet."
Jesus C.
REFRIGERATOR WHIRLPOOL WRT318FZDB05 Tested unit. Compressor running. No frost pattern. Unit had Freon in system. Unit has a bad compressor. Ordering new compressor. ; ordrng 1 W11209866 (compressor)
Richard G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA "40C iceroom fan error, 39C icemaker function error, 81C comp starting failure. Called Samsung techline and spoke with Eric. Says to check wiring harness for inverter board to compressor, if that is ok, then the unit has a bad compressor. Checked out harness. Continuity is all good through the harness. Bad compressor. Spoke to customer about compressor costs. Her husband will get back with us regarding the repair. Setting as ESTIMATE ONLY at this time. Reference # 7004061153; ordrng 1 MKV190CL2B/ASH (COMPRESSOR)"
Richard G.
DRYER MAYTAG MEDC465HW0 "Customer complaint is that the unit will not run. Light is on inside, and unit hums when the push to start is pressed but will not run. Customer says they can start the dryer if they hold the start button and manually turn the dryer. Found issue to be with the drive motor. Notes state already ordered.; O-emld tckt"
Richard G.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Replaced inverter board. Powered on unit and reset codes. Unit started cooling. Tested to complete. Unit is good to go. Collected parts and labor.
Jesus C.
REFRIGERATOR SAMSUNG RF28HMEDBSR/AA Unit not cooling. Plugged unit in. Error 40C. Called tech line. Inverter board led flashing 5 times. Will need to replace inverter. ; ordrng 1 DA92-00483B
Richard G.
WASHER MAYTAG MVWB765FW Customer states he canceled this appointment. He will contact us to reschedule.; O-emld tckt
Jesus C.
WASHER MAYTAG MVWB765FW Customer wants to reschedule. ; saved tckt
Jesus C.
DISHWASHER MAYTAG MDB8959SFZ Tested unit. Found water leaking from drain pump. Found o ring on pump was not secured to pump causing poor seal. Reset o ring. Good seal. No leaking. No further issues. Job complete.
Justin R.
DRYER MAYTAG MEDX500XW0 "Replaced housing p, idler pulley, belt, blower wheel and motor drive for unit, tested to complete. Unit is good to go."
Justin R.
DRYER MAYTAG MEDX500XW0 "Noise is coming from motor and vent wheel, will need to replace both. ; rqstng P&A on 1 WP697772 (blower wheel) and 1 WPW10508324 (motor-drve)"
Jesus C.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Installed gasket and both doors. No issues during testing. Tested to complete.
Ezequiel V.
WASHER WHIRLPOOL WTW7500GC0 "Checked washer found F0E5 off balance, checked suspension no issues. Ran automatic cycle no issues. Washer is working as designed. Job complete."
Ezequiel V.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Checked refrigerator found gasket on right door broken. Customer stated left and freezer door both have scratches on them. Ordering new gasket and both doors to resolve issue.; ordrng 1 W10830162 (gasket-fip) and 1 W11254609 (dor-fip) and 1 W11254613 (dor-fip)
Justin R.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Replaced fill tube, icemaker had ice cubes inside ice tray and ice bin. Unit is good to go."
Justin R.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "New fill tube is defective, has some bends and cracks that would end up leaking in door. Need new fill tube for unit. ; ordrng 1 W11366500 (FILL TUBE )"
Jesus C.
RANGE MAYTAG MER8775AS0 Original element is damaged. Installed new bake element. Set oven at 300. Bake element is heating. Oven reached temperature. No issues during testing. Collected payment for labor. Job complete.
Justin R.
RANGE MAYTAG MER8775AS0 "Had customer preheat oven to 350 about 27 minutes ago. Temperature on meter shows 256, raised the calibration up 20 degrees but the temp only raised to 275 on the temp probe. Will need to order temp sensor and bake element. Element is covered under extended warranty. Testing broil to see if temp sensor is working correctly. Broil temp on meter showed correctly on meter. Collect service call, 162.38 remaining balance ; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10181986 (sensor)"
Justin R.
OVEN ELECTRIC (D KITCHENAID KODE500EBS04 "Customer observed oven taking extra time to reach preheat temperature. Ovens have covered bottom bake element which takes additional 15 minutes to preheat. Tested temperature using meter thermometer, calibrated up 10 degrees as preheat of 350 topped out about 340. Instructed customer in calibration. Left leave behind and verified email address."
Justin R.
RANGE JENNAIR JES9750AAW "Unit has a bad display and control, part is no longer made for unit. No parts to order."