Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for Little Rock, AR

ApplianceCare Rated 4.5 out of 5 stars based on 27 customer reviews

Map of Little Rock, AR

Survey




Review of ApplianceCare

Great service. Very accommodating.


Map of Little Rock, AR

Great




Review of ApplianceCare

Great! Fast and prompt


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Little Rock, AR

Great thanks




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Little Rock, AR

Wonderful service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Little Rock, AR

Real nice guy




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Little Rock, AR

Service Experience




Review of ApplianceCare

Courteous and professional, prompt arrival


Response from ApplianceCare:

Thank you for writing a review!


Map of Little Rock, AR

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback


Map of Little Rock, AR

Great




Review of ApplianceCare

He did great. Thanks


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Little Rock, AR

Great service




Review of ApplianceCare

The technician called and came when he said. He was courteous and did a good j9b.


Response from ApplianceCare:

Thank you for writing a review!


Map of Little Rock, AR

Magnificent service




Review of ApplianceCare

Punctual, professional troubleshooting


Response from ApplianceCare:

Thank you for giving us your feedback!


GREAT SERVICE AND SPEEDY




Review of ApplianceCare

TECH SAID JUSTIN WAS VERY POLITE AND KNOWLEDGABLE. AND WAS ABLE TO GIVE POINTERS AND INFORMATION NEEDED IN FUTURE


Response from ApplianceCare:

Thank you for writing a review for us!


Hugh




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us a 5-star rating!


Unsuccessful repairs




Review of ApplianceCare

Justin was very personable and professional. I liked him. Good man. He replaced the heating element and its circuit breaker. He tested the dryer and left thinking that my dryer was fixed. It wasn’t. Within a couple of hours of Justin’s departure I washed a medium load of laundry and put it into the dryer and left home to run a couple of errands. When I returned I found that the laundry was still very damp and stone cold. The dryer wasn’t heating up. The repair effort was a failure. It still wasn’t working. I called Maytag and they’re sending another tech from your company in a couple days to try again.


Response from ApplianceCare:

Thank you for giving us your feedback. I will express these concerns with management. We are sorry to hear the first fix was not the answer to the dryer issues, but we are determined with this next visit to figure out the problem and solve it for you.


Great service- Very polite and thorough.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Dishwasher




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service!!




Review of ApplianceCare

He was professional and friendly. Very helpful!!


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare

Great Service


Response from ApplianceCare:

Thank you for writing a review!


James




Review of ApplianceCare

The people that have come out seem like nice people. However I don’t think they’ve been trained enough to truly know what they’re doing. A simple situation with an icemaker that doesn’t work resulted in replacing the entire freezer door Which fixed nothing which resulted in another visit in replacing something which fixed nothing so I’m not happy with the level of expertise. I only continue to use them because it’s a warranty situation with whirlpool.


Response from ApplianceCare:

Thank you for expressing your concerns and giving your feedback. This is valuable to us as a company and in the training of techs. From what we know, the tech was able to resolve the issue. But, if there are any recurring issues that needs to be addressed, please reach out to us and let us know. We would like to send a tech out as many times as it takes to get this issue resolved.


Whirlpool




Review of ApplianceCare

Great Service!!


Response from ApplianceCare:

Thank you for reviewing us!


Very professional and efficient service




Review of ApplianceCare

The repair was covered by warranty, so the cost really isn't a factor, but the problem was diagnosed quickly and the return visit to order the parts was as scheduled.


Response from ApplianceCare:

Thank you for writing a review!


Mary




Review of ApplianceCare


Response from ApplianceCare:

Thank you for leaving a rating. Our management uses customers feedback in training and the betterment of our company. Please feel free to reach out and let us know what we could have done to bring you 5-star service.


Joyce




Review of ApplianceCare

The tech could not work on Kenmore appliance therefore had to reschedule and make plans to be home again.


Response from ApplianceCare:

Thank you for your feedback. We use our customers concerns in training of techs and for the betterment of our company. We do apologize that another service call had to be scheduled, but we are working to grow our company in this area.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great job




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review. If there was anything we could have done to better deliver 5-star service to you, please feel free to reach out and let us know!


Great




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Fair service




Review of ApplianceCare

Communication between me, scheduling service, and receiving communication about time to expect service technician was very poor. Had to have technician out three times (initial diagnosis, delivered part of repair and had to return 3rd time to complete repair.


Response from ApplianceCare:

Thank you for your feedback. I will run this by my tech manager as all customer concerns are used to better equip our techs when serving our customers.


Noise still there




Review of ApplianceCare

Technician was great, but the noise came back last night


Doug M.

Doug M.

WASHER WHIRLPOOL MVWB835DW4 "Replaced listed parts due to defect,tested unit operation checks ok"

Near Montrose Dr, Little Rock, AR 72212
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4855HW1 "Inspected unit for loud noise when changing cycles,performed service diagnostics found no error codes, performed manual test all steps checked ok,found the noise to be shifter moving into position,informed customer this is normal for this unit,verified normal operation unit checks ok"

Near Hanna Ln, Little Rock, AR 72223
Doug M.

Doug M.

FREEZER GLADIATOR GAFZ30FDGB01 "Inspected unit for not cooling properly, found ice build up on evaporator not allowing for good air flow,removed ice build up,replaced thermistor,tested unit operation checks ok ; used 1 WPW10383615 (THERMISTOR) from stock"

Near Kanis Rd, Little Rock, AR 72211
Doug M.

Doug M.

WASHER MAYTAG MVWB765FW3 "Inspected unit found lid latch not locking,performed service diagnostics found f5e1 error code lid latch fault,diagnosed to need lid latch assembly ; ordrng 1 W10810403 (lid lock assy)"

Near Colonel Glenn Rd, Little Rock, AR 72210
Colton B.

Colton B.

WASHER WHIRLPOOL WTW5000DW1 "Issue was that washer was not spinning. Found F7E1 error in diagnostics. Found a piece of debris stuck between tubs. Removed debris, everything seems to be working well now. Collected SC and Labor."

Near Romine Rd, Little Rock, AR 72204
Colton B.

Colton B.

REFRIGERATOR MAYTAG MF12269DRM "Issue is no ice production. Observed ice maker motor working correctly, ice maker will not fill. Ordering new valve to resolve issue. ; ordrng 1 WPW10312696 (VALVE)"

Near Johnnycake Ln, Little Rock, AR 72211
Doug M.

Doug M.

WASHER WHIRLPOOL MVWB835DW4 "The unit to be inspected is the washing machine,inspected unit for not spinning properly and loud noise,performed service diagnostics found f7e5 error main control determined shifter failure,also found when basket is turning making a very loud grinding noise,diagnosed to need gearcase,slider,clutch and main control; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W11170706 (cntrl-elec)"

Near Shawbridge Ln, Little Rock, AR 72212
Colton B.

Colton B.

DRYER WHIRLPOOL WED4815EW1 Issue is that timer is not moving while in use. Got OL reading on timer motor. Ordering new timer and rescheduling.; ordrng 1 WPW10185982 (TIMER)

Near Redleaf Cir, Little Rock, AR 72210
Colton B.

Colton B.

TRASH COMPACT KITCHEN AID n/a Issue was that the trash compactor door would not stay closed. Removed trash from rails to resolve issue. Door now closes well. Customer’s son was home and did not have a form of payment. Left office number and told customers son that he would have to call them to pay. Leaving job open until payment is collected. ; O-emld tckt

Near Oakwood Rd, Little Rock, AR 72205
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS325FDAW02 Issue is a bad light bulb in freezer. Ordering new one to resolve issue. Part is PSP. Collected cost of part. ; ordrng 1 WPW10515057 (LIGHT )

Near Vinson Ct, Little Rock, AR 72205
Colton B.

Colton B.

ICEMAKER KITCHENAID KUIX305ESS1 "Issue is no ice production. Went through diagnostics, all components seem to be working proper. Issue believed to be that unit is low on refrigerant. No frost pattern on evaporator after 5 minutes. Evaporator thermistor checked good in diagnostics. Quoted customer for recharge and labor."

Near Mellon St, Little Rock, AR 72207
Colton B.

Colton B.

RANGE JENN-AIR JES1750ES0 "Issue is that oven will not preheat. Replaced controller board, did not resolve issue. Checked continuity on oven sensor, readings were in line with what they should’ve been. Finding issue to be a bad bake element. Ordering and returning. ; ordrng 1 W10779716 (BAKE ELEMENT )"

Near Abinger Ct, Little Rock, AR 72212
Colton B.

Colton B.

ICEMAKER KITCHENAID KUIX505ESS2 Issue was that unit would drop power. Replaced drain pump to resolve issue. Unit tested good.

Near Johnson Ranch Rd, Little Rock, AR 72223
Colton B.

Colton B.

WASHER MAYTAG MVWB835DC2 "Issue was F6E2 error code. Replaced console to resolve issue, unit tested good. According to tech notes, all funds were collected on last visit."

Near N Lookout Dr, Little Rock, AR 72205
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint was low ice production. Found condensation in freezer compartment. Evaporator frost pattern was good. Found that box of food had fallen behind freezer drawer, preventing it from closing all the way. After removal of the box the freezer door closed well and had a good seal. Also heard icemaker harvest and fill. Core issue believed to be that the freezer door was not depressing switch all the way, preventing fan and ice maker from working and causing condensation. Confirmed functionality of fan in diagnostics, it checked good. Told customer to monitor ice production for the next 24 hours to be sure."

Near S Arch St, Little Rock, AR 72206
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Replaced compressor due shorted start windings,tested unit operation checks ok"

Near Riverfront Dr, Little Rock, AR 72202
Colton B.

Colton B.

KITCHEN WHIRLPOOL KUDU03FTSS0 "Issue is a leaking dishwasher. Door seal is worn and is not covering the bottom right hand corner which is where the customer said the leak was. Ordering mew door seal to resolve issue, however I did adjust the old seal so that customer might be able to use it while part is being ordered. Gate code is 109.; ordrng 1 W11196317 (GASKET)"

Near Deauville Dr, Little Rock, AR 72223
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Inspected unit for not cooling, performed service diagnostics found no cool error in test 56,test 5 compressor would not ramp up to max speed at 2.83 amps diagnosed to need main control and compressor ; ordrng 1 W10832994 (compressor) and 1 W10843055 (cntrl-elec)"

Near Bugle Ct, Little Rock, AR 72227
Colton B.

Colton B.

RANGE AMANA AER6603SFS2 "Issue was a bad terminal block. Maintenance replaced terminal block. Two burners now work, however there is no display. Ordering new control and wiring harness to resolve issues.; ordrng 1 W10908164 (CONTROL) and 1 W11171889 (WIRE HARNESS)"

Near Riverfront Dr, Little Rock, AR 72202
Colton B.

Colton B.

WASHER WHIRLPOOL WTW4855HW1 "Issue is no spin. Replaced control, did not resolve issue. Customer had to leave so I could not rediagnose. Ordering all parts that might be at fault.; ordrng 1 W10815026 (ACTUATOR) and 1 W10832724 (MOTOR) and 1 W11395618 (CAPACITOR )"

Near S Pine St, Little Rock, AR 72205
Doug M.

Doug M.

DRYER MAYTAG MEDB835DW4 "Replaced listed parts due to squealing noise,broken belt and damaged lodger pulley,tested unit operation checks ok"

Near St Michael Dr, Little Rock, AR 72211
Colton B.

Colton B.

RANGE JENN-AIR JES1750ES0 "Issue is that oven is not coming up to heat. Unit will get to 315 and stay on preheat. Called tech who suggested replacing the sensor and if that doesn’t work, then replace the control. Talked to customer about replacing the sensor first and if that doesn’t work replacing the control second since the sensor is much cheaper. Ordering parts and returning Monday ; ordrng 1 W10803488 (CONTROL) and 1 W10833885 (SENSOR)"

Near Abinger Ct, Little Rock, AR 72212
Colton B.

Colton B.

ALPHA WHIRLPOOL WFW7590FW0 Issue is a grinding noise and sometimes the unit stops spinning. Found motor and control board error codes in diagnostics. Also when spinning I can hear grinding noises. Ordering a new tub and control to resolve issue. Tub is completely out of stock. Told customer we’d call when it comes in.; ordrng 1 W11201273 (CONTROL ) and 1 WPW10737541 (TUB)

Near St Thomas Ct, Little Rock, AR 72211
Colton B.

Colton B.

WASHER MAYTAG MVWB835DW3 "Issue is a noisy washer during fill. Finding issue to be a noisy cold valve. Ordering valve and returning, used my truck stock valve earlier this week. Quoted customer on return visit for SC+P+L. Customer is getting reimbursed by Best Buy and wants one charge and one receipt. Gate code is 1121. ; ordrng 1 W11165546 (VALVE)"

Near Dixie Rd, Little Rock, AR 72223
Colton B.

Colton B.

LAUNDRY MAYTAG MVWB765FW3 "Issue was a cracked lid. Replaced lid to resolve issue. While there customer showed me a video of a new noise that washer was making while in spin. Unit is making loud grinding noise. Unit needs new gearcase to resolve, Ordering and returning.; ordrng 1 W11393685 (GEARCASE )"

Near Timberland Dr, Little Rock, AR 72204
Colton B.

Colton B.

N/A N/A TT18TKXSB01 Issue is freezer not defrosting. Order defrost control and bi-metal to resolve issue. No power at customers house at time of visit so I could not defrost. Ordering parts and returning.; ordrng 1 4388931 (CONTROL) and 1 WPW10225581 (DEFROST BI-METAL)

Near W 25th St, Little Rock, AR 72204
Colton B.

Colton B.

RANGE WHIRLPOOL KODC304ESS01 Issue is a noisy oven. Convection motor is making loud humming noise even when fan is not spinning. Ordering new convection motor assembly to resolve issue. Please see sticky for updated contact info.; schdld next appmnt for 5/7 THU !

Near Cedar Hill Rd, Little Rock, AR 72202
Colton B.

Colton B.

ICEMAKER KITCHENAID KUIX505ESS2 "Issue is no power to unit. Began to move unit out of cabinet and power came back on. This indicates a faulty drain pump. Ordering new drain pump and returning. Talked to WM, job will be covered under warranty. Returning Monday.; ordrng 1 1901A (DRAIN PUMP KIT)"

Near Johnson Ranch Rd, Little Rock, AR 72223
Colton B.

Colton B.

WASHER WHIRLPOOL MVWC350AW1 "Issue is that the washer will only work on the cold water setting. Unit operates perfectly on that setting, however it won’t come on in any other temperature setting. Finding issue to be a bad temperature selection switch. Ordering new switch to resolve issue. Quoted for P&L on return visit. Collected service call. Gate code to apartment is 655. ; ordrng 1 WPW10285518 (TEMPERATURE SELECTOR)"

Near S Bowman Rd, Little Rock, AR 72211
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Issue is no ice production. Found issue to be ice maker was turned off. Customer suspected that might be the issue but didn’t know how to turn back on. Turned IM back on, unit tested good."

Near Wedgewood Rd, Little Rock, AR 72205
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KSSO48FTX02 "Issue was a no cool refrigerator. Replaced on/off switch, unit is now cooling. Compressor, evaporator and condenser fan are all running. Numbers are still flashing, informed customer that this is due to the over temperature alarm. It should go away once refrigerator hits the recommended temperature. Also told customer to give unit 24 hours to cool. If there are any issues to let us know. Collected check for for new switch."

Near Sologne Pl, Little Rock, AR 72223
Colton B.

Colton B.

WASHER WHIRLPOOL WTW4855HW1 Issue is no spin or agitation on washer. Finding issue to be a bad control board. Ordering new one and returning.; ordrng 1 W11211478 (CONTROL )

Near S Pine St, Little Rock, AR 72205
Colton B.

Colton B.

M/W OTR KITCHENAID KMHC319ESS2 "Went to install vent fan. Could not get unit out of wall. Mounting bracket did not let go of unit, felt like it wanted to go with the unit. Unit is also missing 1 mounting bolt. Put unit back together. Called Wayne to see if I could get a helper. Called Doug who said that customer will have to get someone to take it down for us and reinstall it after. We don’t want to da,age stove or wall. Customer was understanding and said they’d call office when they have it down for us. ; saved tckt"

Near Peach Tree Dr, Little Rock, AR 72211
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SNHW01 "Replaced evaporator fan motor and fan blade due to fan blade breaking causing unbalanced issue with fan motor,tested unit operation checks ok"

Near Cambridge Pl Dr, Little Rock, AR 72227
Doug M.

Doug M.

LAUNDRY WHIRLPOOL MHW3505FW1 "Inspected for noisy operation found when basket turn grinding noise at bearing,also sheared bolt to stator cover,parts are warranted but customer does not want to pay labor"

Near Panther Creek Rd, Little Rock, AR 72210
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX535HPS00 "Inspected unit for water leak,ran all water functions found no leaks coming from unit,check all water line connections checked ok,there is a drip coming from supply line under cabinet,maintenance to fix supply line,verified normal operation unit checks ok"

Near Cantrell Rd, Little Rock, AR 72227
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SNHW01 "Inspected unit for vibrating noise,found evaporator fan blade has broken causing unbalance issue,diagnosed to need fan blade and fan motor ; ordrng 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)"

Near Cambridge Pl Dr, Little Rock, AR 72227
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX535HPS00 "Water line was disconnected and supply line capped off,rescheduling so supply line can be reconnected by maintenance ; schdld next appmnt for 4/22 WED !"

Near Cantrell Rd, Little Rock, AR 72227
Doug M.

Doug M.

REFRIGERATOR MAYTAG MRT118FFFH04 "Inspected unit found refrigerant leak at aluminum line to filter dryer,diagnosed to need filter dryer; ordrng 1 WPW10143759 (dryer)"

Near Chimney Sweep Ln, Little Rock, AR 72212
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Replaced listed parts due to short causing parts to burn,tested unit found compressor would not start,tested windings found shorted start windings diagnosed to need compressor ; ordrng 1 WPW10507886 (compressor)"

Near Riverfront Dr, Little Rock, AR 72202
Doug M.

Doug M.

DRYER MAYTAG MEDC465HW0 "Inspected unit for not starting,tested incoming voltage checked ok,found door switch actuator broke not allowing unit to start,diagnosed to need door switch; ordrng 1 WPW10569603 (switch-dor)"

Near N Polk St, Little Rock, AR 72205
Doug M.

Doug M.

N/A N/A WTW5300S00 "Replaced agitator dogs due to unit not agitating,tested unit operation checks ok"

Near Garnet Ct, Little Rock, AR 72212
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspected unit found water under deli drawer,found drip tray under fresh food evaporator is bowed allowing water to over flower over the ends of the tray,search for service pointer no pointers for this,diagnosed to need drip tray; ordrng 1 W10836964 (pan-drip)"

Near Rosetta St, Little Rock, AR 72205
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit for not cooling,performed service diagnostics found in step 4 not frost pattern on evaporators,found in step 5 compressor would not ramp up to high speed at 0.43 amps,diagnosed to need compressor and main control ; ordrng 1 W10832994 (compressor) and 1 WPW10675033 (cntrl-elec)"

Near Gregory Ln, Little Rock, AR 72205
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HC0 "Inspected unit for basket not turning,performed service diagnostics found f1e1 main control fault,f7e9 motor fault,diagnosed unit to need main control and motor; ordrng 1 W11322905 (cntrl-elec) and 1 W11354541 (MOTOR)"

Near Valley Ranch Way, Little Rock, AR 72223