Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


How can we help?

Local Reviews
for Little Rock, AR

ApplianceCare Rated 4.4 out of 5 stars based on 22 customer reviews

Map of Little Rock, AR

Service Experience




Review of ApplianceCare

Courteous and professional, prompt arrival


Response from ApplianceCare:

Thank you for writing a review!


Map of Little Rock, AR

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback


Map of Little Rock, AR

Great




Review of ApplianceCare

He did great. Thanks


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Little Rock, AR

Great service




Review of ApplianceCare

The technician called and came when he said. He was courteous and did a good j9b.


Response from ApplianceCare:

Thank you for writing a review!


Map of Little Rock, AR

Magnificent service




Review of ApplianceCare

Punctual, professional troubleshooting


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Little Rock, AR

GREAT SERVICE AND SPEEDY




Review of ApplianceCare

TECH SAID JUSTIN WAS VERY POLITE AND KNOWLEDGABLE. AND WAS ABLE TO GIVE POINTERS AND INFORMATION NEEDED IN FUTURE


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Little Rock, AR

Hugh




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us a 5-star rating!


Map of Little Rock, AR

Unsuccessful repairs




Review of ApplianceCare

Justin was very personable and professional. I liked him. Good man. He replaced the heating element and its circuit breaker. He tested the dryer and left thinking that my dryer was fixed. It wasn’t. Within a couple of hours of Justin’s departure I washed a medium load of laundry and put it into the dryer and left home to run a couple of errands. When I returned I found that the laundry was still very damp and stone cold. The dryer wasn’t heating up. The repair effort was a failure. It still wasn’t working. I called Maytag and they’re sending another tech from your company in a couple days to try again.


Response from ApplianceCare:

Thank you for giving us your feedback. I will express these concerns with management. We are sorry to hear the first fix was not the answer to the dryer issues, but we are determined with this next visit to figure out the problem and solve it for you.


Map of Little Rock, AR

Great service- Very polite and thorough.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Little Rock, AR

Dishwasher




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Great service!!




Review of ApplianceCare

He was professional and friendly. Very helpful!!


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare

Great Service


Response from ApplianceCare:

Thank you for writing a review!


James




Review of ApplianceCare

The people that have come out seem like nice people. However I don’t think they’ve been trained enough to truly know what they’re doing. A simple situation with an icemaker that doesn’t work resulted in replacing the entire freezer door Which fixed nothing which resulted in another visit in replacing something which fixed nothing so I’m not happy with the level of expertise. I only continue to use them because it’s a warranty situation with whirlpool.


Response from ApplianceCare:

Thank you for expressing your concerns and giving your feedback. This is valuable to us as a company and in the training of techs. From what we know, the tech was able to resolve the issue. But, if there are any recurring issues that needs to be addressed, please reach out to us and let us know. We would like to send a tech out as many times as it takes to get this issue resolved.


Whirlpool




Review of ApplianceCare

Great Service!!


Response from ApplianceCare:

Thank you for reviewing us!


Very professional and efficient service




Review of ApplianceCare

The repair was covered by warranty, so the cost really isn't a factor, but the problem was diagnosed quickly and the return visit to order the parts was as scheduled.


Response from ApplianceCare:

Thank you for writing a review!


Mary




Review of ApplianceCare


Response from ApplianceCare:

Thank you for leaving a rating. Our management uses customers feedback in training and the betterment of our company. Please feel free to reach out and let us know what we could have done to bring you 5-star service.


Joyce




Review of ApplianceCare

The tech could not work on Kenmore appliance therefore had to reschedule and make plans to be home again.


Response from ApplianceCare:

Thank you for your feedback. We use our customers concerns in training of techs and for the betterment of our company. We do apologize that another service call had to be scheduled, but we are working to grow our company in this area.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Great job




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review. If there was anything we could have done to better deliver 5-star service to you, please feel free to reach out and let us know!


Great




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Fair service




Review of ApplianceCare

Communication between me, scheduling service, and receiving communication about time to expect service technician was very poor. Had to have technician out three times (initial diagnosis, delivered part of repair and had to return 3rd time to complete repair.


Response from ApplianceCare:

Thank you for your feedback. I will run this by my tech manager as all customer concerns are used to better equip our techs when serving our customers.


Noise still there




Review of ApplianceCare

Technician was great, but the noise came back last night


Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS321SDHW01 "Inspected unit for not dispensing ice,tested dispenser motor not turning on,inspected connections under freezer door found connector had come loose,reset connector,tested unit operation checks ok"

Near Wedgeside Dr, Little Rock, AR 72210
Doug M.

Doug M.

ICE MACHINE WHIRLPOOL KUIX305ESS1 "Called customer,decided to move forward with repair from diagnostics in October,diagnosed a floating blockage in sealed system,ordering compressor,evaporator,condenser and gas valve,explained to customer parts only are covered customer responsible for labor ; ordrng 1 W10843121 (filter dryer) and 1 WP2313624 (condenser) and 1 WPW10218037 (evaporator) and 1 WPW10534030 (valve-gas) and 1 WPW10605286 (compressor)"

Near Abinger Ct, Little Rock, AR 72212
Doug M.

Doug M.

RANGE WHIRLPOOL WFG550S0HZ1 "Called tech line due to door alignment issue, tech sed to rerack door and adjust control knob panel , ran heat cycle no heat escaping from door unit working as designed operation checks ok"

Near Point S Ct, Little Rock, AR 72211
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDT720PADM2 "Inspected unit for performance issues, performed service diagnostics found f7e1 , f2e1, found heater was not coming on and stuck Sani rinse key, performed auto test found unit would not advance through test to allow heater relay to reset , found stuck key do to console hitting installation screw, diagnosed to need console w10815487-and main control w11413274 , customer does not want to move forward with repair at this time"

Near N Coolidge St, Little Rock, AR 72205
Doug M.

Doug M.

OVEN JENN-AIR JJW3830DP00 "Inspected unit found f2e1 error code communication loss , checked all connections checked ok, replaced console and upper appliance manager due to error code on upper oven only, tasted unit operation checks ok , parts covered by manufacturer per sb web"

Near Frecourt Ln, Little Rock, AR 72223
Doug M.

Doug M.

COOKTOP KITCHENAID KCED600GSS01 "Replaced blower motor due bad bearing causing motor to lock up,tested unit operation checks ok"

Near Windsor Ct, Little Rock, AR 72212
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replaced control, damper and cover for unit. Thawed out reservoir. Unit is dispensing water again."

Near N Cleveland St, Little Rock, AR 72207
Justin  R.

Justin R.

DRYER MAYTAG MEDX655DW1 "Spoke with customer, he is not available during time slot. Will schedule for next week. ; schdld next appmnt for 1/23 THU !"

Near Pine Valley Rd, Little Rock, AR 72207
Justin  R.

Justin R.

RANGE AMANA ACR4303MFB3 "Replaced trim vent and handle door, but notice door is missing retainer and inner glass door. ; ordrng 1 9761505 (retainer) and 1 W10620754 (glass-door)"

Near Wolfe St, Little Rock, AR 72202
Justin  R.

Justin R.

RANGE AMANA ACR4303MFB3 "Replaced block and harness wire, tested unit to complete."

Near Broadway St, Little Rock, AR 72206
Justin  R.

Justin R.

DRYER WHIRLPOOL WED6620HC1 "Calling techline to assist, JK is assisting. Jk had me checked multiple test points and recommended we change control, UI, and communication harness going to UI. ; ordrng 1 W11160620 (HARNESS UI) and 1 W11350214 (CONTROL BOARD ) and 1 W11351728 (Ui CONSOLE)"

Near Fontenay Cir, Little Rock, AR 72223
Justin  R.

Justin R.

WASHER WHIRLPOOL MVWB725BW0 "Replaced suspension, ran unit with towels on high spin did notice the unit being fairly loud, would recommend replacing hub, stator and rotor as well but suspension definitely helped with the off balance issue."

Near Beckenham Dr, Little Rock, AR 72212
Justin  R.

Justin R.

N/A N/A WED5300SQ0 "Replaced thermal fuse due to being Blown, while changing I found the wiring on the thermal cutoff damaged causing it to come off of connector with ease, believe this to be the issue with cutting the dryer off. Replaced cutoff and wiring and tested to complete. ; used 1 279816 (CUTOFF), and 1 WP3392519 (FUSE) from stock"

Near Waters Edge Dr, Little Rock, AR 72204
Justin  R.

Justin R.

REFRIGERATOR MAYTAG MSD2542VEB01 "Found compressor way too hot, unit is in a constant defrost. Looking at service pointer W10403998 says to replace control. Would also need a new compressor. Customer is going to deny service and get a new fridge. Collected service call."

Near Shamrock Dr, Little Rock, AR 72205
Justin  R.

Justin R.

DISHWASHER MAYTAG MDB4949SHW1 Called customer and he said he canceled request for service. Job closed.

Near Pilot Point Pl, Little Rock, AR 72205
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX305ESS2 Replaced tube and pump due to crack in tube and not reading water levels test unit operation checks ok

Near Verona Ct, Little Rock, AR 72212
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRT134TFDB00 "Replaced compressor due to no cool , operation checks ok"

Near Broadway St, Little Rock, AR 72206
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Found water filter not engaged all the way. Reattached filter and tested water dispenser. Customer to call if no ice seen within 24hrs

Near Rocky Valley Cove, Little Rock, AR 72212
Justin  R.

Justin R.

DRYER MAYTAG MEDC465HW0 Found a bad pulley for dryer replaced with truck stock. Unit good to go.; used 1 4392065 (DRYER KIT) from stock

Near Fairway Village Ct, Little Rock, AR 72212
Justin  R.

Justin R.

KITCHEN KITCHENAID KDPE234GBS0 "Found multiple wires cut going to sump, will need wire harness to see if that gets unit working. Quoted for needing both parts at 452.09; ordrng 1 W10889942 (harns-wire)"

Near H St, Little Rock, AR 72205
Justin  R.

Justin R.

WASHER WHIRLPOOL MVWC565FW1 Replaced control board and calibrated unit. Ran diagnostics all conditions working.

Near Washington St, Little Rock, AR 72204
Justin  R.

Justin R.

DRYER MAYTAG MEDC465HW0 Door strike and catch is a little hard to shut. Made adjustments on the strike which helped some. If problem gets worse or customer has more trouble would recommend changing out catch.

Near Shenandoah Valley Dr, Little Rock, AR 72212
Doug M.

Doug M.

KITCHEN KITCHENAID KDTM354ESS0 "Inspected unit for not fully cleaning all dishes, ran service diagnostics found no error codes, found customer has never ran cleaning cycle on unit and has been using generic dish soap, informed customer to use affresh dish washer cleaner and suggested to use finish quantum , verified normal operation unit checks ok, no charge at this time due to prior 90 day svc"

Near Iviers Ct, Little Rock, AR 72223
Justin  R.

Justin R.

WASHER MAYTAG LAT9206BAE "This call does not need service, nothing wrong with washer."

Near Shenandoah Valley Dr, Little Rock, AR 72212
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG550S0HZ1 "Left side of door is sitting out more than the right side, can’t tell if door is warped. Will order active door hinge for oven to see if that helps. ; ordrng 1 W10299224 (hinge-door)"

Near Point S Ct, Little Rock, AR 72211
Justin  R.

Justin R.

ICEMAKER KITCHENAID KUIX535HPA00 "Found unit not plugged into the auxiliary pump, plugged unit up and tested to complete. Unit is good to go, customer will order a filter."

Near Myrtle Ln, Little Rock, AR 72207
Justin  R.

Justin R.

ICEMAKER KITCHENAID KUIX305ESS2 Had to flip door to other side due to screws stripped on left side. Unit is failing during drain showing 1901A pump faulty. Unit has a 3 year standard warranty. ; ordrng 1 1901a (pump)

Near Nation St, Little Rock, AR 72223
Doug M.

Doug M.

DRYER MAYTAG MEDC465HW0 "Inspected unit for not heating, tested incoming voltage checked ok, tested all fuses and heating element checked ok , found unit would not heat on high heat found when selecting medium heat heater would turn on , diagnosed to need temperature switch ; ordrng 1 WP8578354 (swtch-temp)"

Near Redleaf Cir, Little Rock, AR 72210
Justin  R.

Justin R.

DRYER MAYTAG MEDX655DW1 "Checked my temp settings and noticed the high setting was not heating, soon as I switched it over to medium the heating element would heat up correctly. Need to replace temp switch. ; ordrng 1 W10562712 (swtch-temp)"

Near Pine Valley Rd, Little Rock, AR 72207
Justin  R.

Justin R.

RANGE AMANA ACR4303MFB3 Found wire harness coming off of terminal block damaged. Will need to order replacement harness and terminal block. 2x labor for wire harness. ; ordrng 1 W11134841 (harns-wire) and 1 WPW10245259 (block-term)

Near Broadway St, Little Rock, AR 72206
Justin  R.

Justin R.

N/A N/A WED5300SQ0 "Found wall outlet putting out 255 volts, 128 on each leg. Issue I’m seeing from last load is their were too many clothes inside unit. Instructed customer to put a lot less clothes in to see if that helps from over working the unit. Customer had about well over 10 towels inside dryer with small hand towels and wash clothes."

Near Waters Edge Dr, Little Rock, AR 72204
Justin  R.

Justin R.

WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostics, checked for fault codes. Saw F0E2 stored in unit, ran diagnostics again and checked for fault codes. Customer says unit will lock and not unlock before a load. Wasn’t able to recreate fault, instructed customer to unplug and leave unplugged for about 2 minutes."

Near W 22nd St, Little Rock, AR 72206
Justin  R.

Justin R.

WASHER WHIRLPOOL MVWB725BW0 "Found no codes stored in unit but did test suspension checked and the suspension is going bad. Customer said unit stays off balanced no matter the load size. Recommended replacing suspension. Collected 98.55 from customer via card. Balance due is 229.16; ordrng 1 W10247710 (washer,suspension)"

Near Beckenham Dr, Little Rock, AR 72212
Justin  R.

Justin R.

RANGE AMANA ACR4303MFB3 "Found trim and door handle damaged, will need to order two parts. ; ordrng 1 WPW10310922 (trim-vent) and 1 WPW10323589 (hndle-door)"

Near Wolfe St, Little Rock, AR 72202
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIX305ESS2 "Inspected unit for not making ice,performed service diagnostics found water short cycling and recirculating pump not running with 120v to pump,also found crack in water tube,diagnosed to need pump and water tube ; ordrng 1 W10863947 (tube) and 1 W11325175 (PUMP )"

Near Verona Ct, Little Rock, AR 72212
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW4815EW1 "Upon arrival customer stated she no longer needed service, she has a plumber coming to look at drain port."

Near Valley Club Cir, Little Rock, AR 72212
Justin  R.

Justin R.

LAUNDRY WHIRLPOOL WTW5000DW3 "Ran unit through diagnostics, all test passed. Went over loading procedures and show customer which setting to use for larger loads."

Near Poinsetta Dr, Little Rock, AR 72205
Justin  R.

Justin R.

DISHWASHER KITCHENAID KDPE234GPS0 Found a plastic piece rubbing against door spring every time they would open and close door. Removed and unit is good to go.

Near Greenwood Rd, Little Rock, AR 72207
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS325SDHW02 "Inspected unit for refrigerator door not staying in place door will continue to open,found no broken parts causing issue,called tech line (Dave) explained situation tech said this is normal operation per this model,explained to customer this is normal operation on this unit #7726841441"

Near Dill Rd, Little Rock, AR 72210
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Replaced icemaker and damper, as well as the dual valve. Unit is still not dispensing water. Found reservoir frozen, steamed out and tested dispenser again. Unit is dispenser water, customer to call if no ice is made within 24 hours."

Near N Cleveland St, Little Rock, AR 72207
Justin  R.

Justin R.

DISHWASHER KITCHENAID KDPE234GBS0 "Water valve is engaging allowing water to come in, pump and motor are not pushing water through. I can hear the pump getting voltage to turn on just not turning on pump and motor to wash dishes. Unit is in a really tight spot so might have difficulties getting out. Collected 96.75 for service call via Wayne. ; ordrng 1 W11085683 (pump&motor)"

Near H St, Little Rock, AR 72205
Justin  R.

Justin R.

RANGE WHIRLPOOL WFG320M0BS3 "Disconnected fittings going into and out of regulator, used poly-temp tape on all fittings. Turned gas back on, waiting to see if the gas smell comes back. If it does we will need to order regulator WP98014893. Not smelling gas anymore, customer will keep and eye on unit and call back if issue comes back."

Near Branham Rd, Little Rock, AR 72210
Justin  R.

Justin R.

OVEN MAYTAG MGR4452BDB "Oven is not igniting for broil or bake, will need to order ignitor to fix issue. Customer doesn’t want to go forward with repair. Charging 96.75 via Wayne at office."

Near Kennesaw Mountain Dr, Little Rock, AR 72103
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Customer put new filter in last week and hadn’t flushed system or ran the water long enough to make ice. Unit has ice in bin already upon arrival. Unit is good to go.

Near I-30, Little Rock, AR 72209
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL ET1FHMXMQ00 Found freezer drain covered in ice causing the ice to melt down into the refrigerator side. Removed ice and ran steam down drain tube. Unit is good to go.

Near N McKinley St, Little Rock, AR 72207