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Local Reviews
for La Vernia, TX

ApplianceCare Rated 4.8 out of 5 stars based on 4 customer reviews

Map of La Vernia, TX

Excellent service




Review of ApplianceCare

Technician provided great service and updates as to what he was doing. Not happy with being charged a service call fee and labor for the service


Response from ApplianceCare:

Thank you for the review.


Map of La Vernia, TX

Great appliance tech-- delay in parts




Review of ApplianceCare

Due to COVID the part needed from Whirlpool kept getting pushed and pushed out for about 2 months. Which was out of the appliance repair company however it was just lengthy.. the tech that fixed the dishwasher is great! Top notch guy and I hope if anything else goes wrong they send him back this way.


Response from ApplianceCare:

Thank you for the review, and we do apologize for the inconvenience of having to wait on those parts.


Map of La Vernia, TX

Awesome all around!!




Review of ApplianceCare

He was so nice and knew what he was doing. Just awesome all around!


Map of La Vernia, TX

Great service!!!




Review of ApplianceCare

The repairman went above and beyond to help and we were completely satisfied!


Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed new compressor. Vacuum and recharge. Good frost on both evaps. Will reschedule to verify repairs. ; schdld next appmnt for 2/17 WED !

Near Westfield Crossing, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER SAMSUNG WF42H5200AF/A2 11 Found 5E error found drain pump filter clogged and torn door boot. Cleaned pump and will return with door boot. Call when parts come in.; rqstng P&A on 1 DC97-18094B (Door boot)

Near Freeman Ln, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5105HW0 Found F0 E2 error and F7E7 error and customer uses afresh and HE detergent tested found bad control replaced control ran test all operations normal.

Near Bear Ridge Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found broken wire on FC door causing dispenser and intermittent icemaker issues tried to repair wire but damage to far up by door need otl for door.; rqstng P&A on 1 LW11202405 (FC door stainless), states that autho needed"

Near Big Oak Ln, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW0 Found bad hub on basket recommended changing gearcase as well to avoid future issues. Customer only wants to do hub. call when part comes in.; ordrng 1 W10528947 (Hub)

Near FM539, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE535S0JZ0 Customer complaint is food burns in oven and gave error code once. Ran diagnostics sensor read 53 degrees room temp 71. Removed rear checked connections and harness sensor read correct ohms. Needs control ordering new sensor as well since sensor may have intermittent short.; ordrng 1 W11295998 (Control) and 1 WPW10181986 (Sensor)

Near Westfield Landing, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADM7 Complaint is residue on dishes and not drying. Ran service cycle no errors pump motor and both sprayarms working. Dispenser workin water temperature above 120 air gap installed on drain hose but rinse aid set to max. Customer is using a rinse aid but not one that is normally recommended gave sample of rinse aid and pods that are recommended instructed on how clean filter filter was dirty advised how operation of thus unit works and to aid in drying use rinse aid left behind run him temperature and heat dry wash prime water before starting load clean filter often and to scrape dishes not rinse this will aid in drying and cleaning of dishes turned down rinse aid to reduce residue. Advised customer to leave door open when cycle completes. Unit operating as designed.

Near Hickory Run, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER SAMSUNG WF42H5200AW/A2 Removed drain pump from unit freed old filter replaced with new one tested all operations normal no leaks.

Near Champions Blvd, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5105HW0 Complaint was water not flushing from dispenser at softener partition. Found softener valve not getting water due to hot water not being hooked. Ran test all components working even hot water side is working when hoses are switched advised customer to get hot water plumbed

Near FM467, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR SAMSUNG RF263BEAESRAA "Unit needs ice maker service kit and RTV messaged AE for auth on part already ordered.; rqstng P&A on 1 DA81-05595A (RTV), states that autho needed"

Near Champions Blvd, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "FC and RC evaporators both not iced over not defrost issue temps we 28 FC and 54 RC Checked for leaks with uv light couldn’t find leaks ran test 5 3 way valve working and some frost patterns called techline again spoke to Robert SR 7729422218 he advised me to get SS tech with Nitrogen to blow though system to 140 psi to locate leak. After this did amp draw at compressor found 2.3 amps called DH to het his opinion he said needs compressor. Request otl.; rqstng P&A on 1 W10832994 (compressor), states that autho needed"

Near Westfield Crossing, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF540CWBB00 "Found icemaker mold cracked needs new icemaker gave customer senior citizen discount.; ordrng 1 W10884390 (icemaker)"

Near N Elise Pl, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER SAMSUNG WF42H5200AW/A2 Found part number parts house have me was for just filter no cap. Called back got correct part number rescheduling Wednesday next week ; ordrng 1 DC97-16991A (FILTER)

Near Champions Blvd, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP GAS WHIRLPOOL KFDC506JSS00 Found middle front burner not lighting checked unit found burner cap not on burner base causing gas to escape before ignition. Corrected issue tested and instructed customer on proper use and care pf unit all operations normal install instruct today.

Near Triple R Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFX2570AEM4 Found frozen drain tube frozen and failed icemaker defrosted drain installed service kit for drain tube customer had. Replaced icemaker tested all operations normal. Cost 346.44 parts labor service fee tax. Paid in full.

Near Lakeview Cir, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 DOP provided and attached to work order. Found door switch not actuating when left FC door shut used plastic square to correct issue tested all operations normal.; used 1 WP2177331 (PLASTIC SQUARE) from stock

Near Country Gardens, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER SAMSUNG WF42H5200AW/A2 2107236223 correct number found pump filter stuck in housing due to warped thread on filter. Needs new filter reschedule next Wednesday.; ordrng 1 DC63-00909A (FILTER)

Near Champions Blvd, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2570FEZ07 Removed icemaker replaced icemaker amd harness installed squares to both RC doors cycled icemaker all operations normal.

Near County Rd 352, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed evaporator cover defrosted evaporator replaced harness remove user interface replace UI replaced control in back then reassembled unit tested all operations normal.

Near Westfield Crossing, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER WHIRLPOOL WSZ57L18DM00 Called Leon SR 7729566263 advised him that i followed all steps in service pointer W10854827 he checked with any other issues advised me to replace control would not charge service fee or labor since issue still occurring. Customer will let us know before 90 days is up.; rqstng P&A on 1 W11382528 (CONTROL)

Near FM 775, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2570FEZ07 Tested temperature found temperature good. Tested ice maker ice maker not cycled thermistor on harness bad order new harness icemaker amd plastic squares.; ordrng 1 W10884720 (harns-wire) and 2 WP2177331 (plastic-sq)s

Near County Rd 352, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DV42H5200EF/A3 "Found idler pulley squeaking,rear left roller damaged amd needs new belt. Rescheduling Monday 11/30; ordrng 1 DC93-00634A (IDLER ASSY) and 1 DC97-16782A (ROLLER) and 1 6602-001655 (BELT)"

Near Country View Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFDC558JSS00 Replaced power max reset power replaced ACU reset power replaced wifi module reset power then replaced left interface reset power and reset right after replaced right both lights turned off and some functions working but convection fan not working in right oven and lights on right side not working but left lights not turning off called techline spoke to Ed sr 7728493996 went though diagnostics reset and lights functioning but still having intermittent issues with right oven convection and broil coming on intermittently when in bake. Ed will send report to engineering to see what resolution we can take. After reassembled unit tested again suddenly unit operating correctly reported this to Ed he will still have engineering look into it since there is definitely issue with unit.; O-emld tckt

Near Woodlands Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRSC703HPS00 Called tech line spoke to Chris sr number 7729265841 explained to him issue. He had really no direction to go on went to back of unit tightened compressor retaining bolts moved all refrigerant lines away from frame. Moved unit off of grout lines on floor releveled unit. So far no noise. Customer will report if it returns.

Near Alexandria, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRMF706ESS01 Found e2 error on ice maker temps were good fans running checked voltage on ice maker harvest has voltage but ice maker motor failed replaced ice maker tested filled and harvested no errors and filled with water all operations normal. paid in full.; used 1 W11294907 (ICEMAKER) from stock

Near Legacy Ranch Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRSC703HPS00 Removed door replaced right side leveler foot with one that has rubber on foot Leveled unit installed door tested noise gone all operations normal.

Near Alexandria, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found no leaks in sealed system found FC evaporator iced over no defrost tested bi metal bi metal opens at 20 degrees. Need new harness with fan found UI not responding in service mode needs UI possibly control as well requested otl.; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11387386 (Ui), states that autho needed"

Near Westfield Crossing, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found control not sending power to element in forced defrost and failed door switch. Needs new UI door switch and Hv control to ensure same revision with Ui required otl.; rqstng P&A on 1 W11291142 (SWITCH) and 1 W11330971 (USER INTERFACE) and 1 WPW10675033 (cntrl-elec), states that autho needed"

Near County Rd 319, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRSC703HPS00 Found slight noise coming from condenser compartment could not find any lines or fans vibrating. Did find right leg rocking adjusted leg noise gone all operations normal install instruct today.

Near Alexandria, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA WHIRLPOOL WUI75X15HZ00 Found no water flowing into reservoir. Removed filter retested water now flowing checked pump fan thermistors these were good evaporator icing over advised customer filter is defective customer on house filtration let customer know that filter is optional if he is confident with home filtration job complete install instruct today.

Near Copper Creek Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFDC558JSS00 "Replaced latch on Right oven issue still there called tech line spoke to Kathy same SR as before was told to replace powermax board ordered this UI for both units Wifi module and,appliance manager just in case will try powermax 1st light bulbs in oven so lights dont stay on.; ordrng 1 W11234290 (MODULE) and 1 W11317945 (MANAGER) and 1 W11398684 (CONTROL) and 2 W11400494 (INTERFACE)s"

Near Woodlands Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2570FEZ07 Found ice door sticking not opening and not closing all the way. Replaced separator assembly tested issue resolved. Checked RC and FC temps these were good customer complained of milk freezing advised customer that airvent in RC was blocked and this must be clear area so airflow is not interrupted moved items away from vent advised customer to monitor unit. All operations normal.

Near County Rd 352, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC KITCHENAID KICU509XSS Found F47 error on 2 right burners. Per service pointer W10556232 A went through tech sheet steps ordered new module for right and Ui just in case DOP provided and attached to work order. Call when parts come in.; ordrng 1 W10857232 (MODULE) and 1 WPW10396615 (display)

Near County Rd 317, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED6230HW0 Removed top replaced console and Ui tested door and tested functions all operations normal job complete.

Near Bluebonnet Ridge, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFDC558JSS00 Upon arrival customer complained that both ovens inoperable went foward with correcting orfice holder and orfices this issue has been resolved called tech line spoke to Andrew SR 7728493996 went through some tests he said replace 30 inch door latch. Advised customer part may not come in but set appointment for Friday tentatively.; ordrng 1 W11029221 (latch-door)

Near Woodlands Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRSC703HPS00 Unit is less than 1 year old since unit does not have Whirlpool dispatch and could not find any obvious functional issues advised customer to call Whirlpool directly so she will not be liable for payment if issue ends up being install or instruct.; O-emld tckt

Near Alexandria, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHW8200FW0 Found scrapping between inner basket in outer tub inspected found abrasion on outer tub cause of warped inner basket went through SB web found warranty is 5 years on inner basket and tub. Parts only. From the shaking cause by not round basket need to get suspension changed customer is responsible for this. Quoted 2 man labor suspension and service fee customer declined service fee good for 90 days.; rqstng P&A on 1 W10901175 (tub-outer) and 4 W11415987 (SHOCK)s

Near County Rd 342, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW0 Found bad ACU 120 to unit no dc to Ui replaced control calibrated all operations normal paid in full job complete.

Near Lakeview Cir, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADB7 Found seized wash motor replaced motor with new assembly tested calibrated all operations normal.

Near Oakview Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC WHIRLPOOL KICU569XBL00 Spokemto AE authorization WSSSM00WL1 covers service fee and labor are covered found F7E4 error code checked wires 3 right burners show error code inspected unit all wires good followed steps recommended replacement of UI and Control for right burners. Also needs counter gasket gasket was never installed.customer to speak with Kitchenaid for assistance. Advised customer to find DOP paperwork prior to speaking with them.; rqstng P&A on 1 W10857233 (module) and 1 WPW10237005 (gaskt-cktp) and 1 WPW10396615 (display)

Near Westfield Landing, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Found FC not defrosting checked thermistor found bad thermistor. Ordered fan motor with harness rescheduling Friday; ordrng 1 W11249952 (FAN MOTOR)

Near County Rd 347, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC KITCHENAID KFED500ESS03 Found large chip in front right burner that appears as impact from there crack goes across to rear left burner snapped photos advised customer that will probably be denied. Due to not being able to prove that this is not impact crack. Requesting OTL and autho on cracked glass top.; rqstng P&A on 1 W10780927 (cooktop)

Near Rosewood Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA JENN-AIR JUIFX15HX00 Found unit has bad filter not getting water. Checked evaporator and condenser these are good water valve working pumps working Advised customer to get new filter. Install instruct.

Near Woodlands Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Defrosted unit replaced harness and fan reassembled tested no noise defrost working.

Near County Rd 347, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER SAMSUNG WA52J8700AP/A2 Found mems sensor error code and unresponsive UI tested dc power to MEM sensor in spin 5vdc unable to access service mode due to UI advised customer that UI will have to be changed then can further diagnose to see if MEM sensor is faulty since error code points to that.

Near Wagon Train Rd, La Vernia, TX 78121