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Local Reviews
for La Vernia, TX

ApplianceCare Rated 4.8 out of 5 stars based on 4 customer reviews

Map of La Vernia, TX

Excellent service




Review of ApplianceCare

Technician provided great service and updates as to what he was doing. Not happy with being charged a service call fee and labor for the service


Response from ApplianceCare:

Thank you for the review.


Map of La Vernia, TX

Great appliance tech-- delay in parts




Review of ApplianceCare

Due to COVID the part needed from Whirlpool kept getting pushed and pushed out for about 2 months. Which was out of the appliance repair company however it was just lengthy.. the tech that fixed the dishwasher is great! Top notch guy and I hope if anything else goes wrong they send him back this way.


Response from ApplianceCare:

Thank you for the review, and we do apologize for the inconvenience of having to wait on those parts.


Map of La Vernia, TX

Awesome all around!!




Review of ApplianceCare

He was so nice and knew what he was doing. Just awesome all around!


Map of La Vernia, TX

Great service!!!




Review of ApplianceCare

The repairman went above and beyond to help and we were completely satisfied!


slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2570FEZ07 Tested temperature found temperature good. Tested ice maker ice maker not cycled thermistor on harness bad order new harness icemaker amd plastic squares.; ordrng 1 W10884720 (harns-wire) and 2 WP2177331 (plastic-sq)s

Near County Rd 352, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DV42H5200EF/A3 "Found idler pulley squeaking,rear left roller damaged amd needs new belt. Rescheduling Monday 11/30; ordrng 1 DC93-00634A (IDLER ASSY) and 1 DC97-16782A (ROLLER) and 1 6602-001655 (BELT)"

Near Country View Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFDC558JSS00 Replaced power max reset power replaced ACU reset power replaced wifi module reset power then replaced left interface reset power and reset right after replaced right both lights turned off and some functions working but convection fan not working in right oven and lights on right side not working but left lights not turning off called techline spoke to Ed sr 7728493996 went though diagnostics reset and lights functioning but still having intermittent issues with right oven convection and broil coming on intermittently when in bake. Ed will send report to engineering to see what resolution we can take. After reassembled unit tested again suddenly unit operating correctly reported this to Ed he will still have engineering look into it since there is definitely issue with unit.; O-emld tckt

Near Woodlands Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRSC703HPS00 Called tech line spoke to Chris sr number 7729265841 explained to him issue. He had really no direction to go on went to back of unit tightened compressor retaining bolts moved all refrigerant lines away from frame. Moved unit off of grout lines on floor releveled unit. So far no noise. Customer will report if it returns.

Near Alexandria, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRMF706ESS01 Found e2 error on ice maker temps were good fans running checked voltage on ice maker harvest has voltage but ice maker motor failed replaced ice maker tested filled and harvested no errors and filled with water all operations normal. paid in full.; used 1 W11294907 (ICEMAKER) from stock

Near Legacy Ranch Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRSC703HPS00 Removed door replaced right side leveler foot with one that has rubber on foot Leveled unit installed door tested noise gone all operations normal.

Near Alexandria, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found no leaks in sealed system found FC evaporator iced over no defrost tested bi metal bi metal opens at 20 degrees. Need new harness with fan found UI not responding in service mode needs UI possibly control as well requested otl.; rqstng P&A on 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11387386 (Ui), states that autho needed"

Near Westfield Crossing, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found control not sending power to element in forced defrost and failed door switch. Needs new UI door switch and Hv control to ensure same revision with Ui required otl.; rqstng P&A on 1 W11291142 (SWITCH) and 1 W11330971 (USER INTERFACE) and 1 WPW10675033 (cntrl-elec), states that autho needed"

Near County Rd 319, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRSC703HPS00 Found slight noise coming from condenser compartment could not find any lines or fans vibrating. Did find right leg rocking adjusted leg noise gone all operations normal install instruct today.

Near Alexandria, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA WHIRLPOOL WUI75X15HZ00 Found no water flowing into reservoir. Removed filter retested water now flowing checked pump fan thermistors these were good evaporator icing over advised customer filter is defective customer on house filtration let customer know that filter is optional if he is confident with home filtration job complete install instruct today.

Near Copper Creek Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFDC558JSS00 "Replaced latch on Right oven issue still there called tech line spoke to Kathy same SR as before was told to replace powermax board ordered this UI for both units Wifi module and,appliance manager just in case will try powermax 1st light bulbs in oven so lights dont stay on.; ordrng 1 W11234290 (MODULE) and 1 W11317945 (MANAGER) and 1 W11398684 (CONTROL) and 2 W11400494 (INTERFACE)s"

Near Woodlands Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR MAYTAG MFI2570FEZ07 Found ice door sticking not opening and not closing all the way. Replaced separator assembly tested issue resolved. Checked RC and FC temps these were good customer complained of milk freezing advised customer that airvent in RC was blocked and this must be clear area so airflow is not interrupted moved items away from vent advised customer to monitor unit. All operations normal.

Near County Rd 352, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC KITCHENAID KICU509XSS Found F47 error on 2 right burners. Per service pointer W10556232 A went through tech sheet steps ordered new module for right and Ui just in case DOP provided and attached to work order. Call when parts come in.; ordrng 1 W10857232 (MODULE) and 1 WPW10396615 (display)

Near County Rd 317, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED6230HW0 Removed top replaced console and Ui tested door and tested functions all operations normal job complete.

Near Bluebonnet Ridge, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFDC558JSS00 Upon arrival customer complained that both ovens inoperable went foward with correcting orfice holder and orfices this issue has been resolved called tech line spoke to Andrew SR 7728493996 went through some tests he said replace 30 inch door latch. Advised customer part may not come in but set appointment for Friday tentatively.; ordrng 1 W11029221 (latch-door)

Near Woodlands Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRSC703HPS00 Unit is less than 1 year old since unit does not have Whirlpool dispatch and could not find any obvious functional issues advised customer to call Whirlpool directly so she will not be liable for payment if issue ends up being install or instruct.; O-emld tckt

Near Alexandria, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHW8200FW0 Found scrapping between inner basket in outer tub inspected found abrasion on outer tub cause of warped inner basket went through SB web found warranty is 5 years on inner basket and tub. Parts only. From the shaking cause by not round basket need to get suspension changed customer is responsible for this. Quoted 2 man labor suspension and service fee customer declined service fee good for 90 days.; rqstng P&A on 1 W10901175 (tub-outer) and 4 W11415987 (SHOCK)s

Near County Rd 342, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW0 Found bad ACU 120 to unit no dc to Ui replaced control calibrated all operations normal paid in full job complete.

Near Lakeview Cir, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADB7 Found seized wash motor replaced motor with new assembly tested calibrated all operations normal.

Near Oakview Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC WHIRLPOOL KICU569XBL00 Spokemto AE authorization WSSSM00WL1 covers service fee and labor are covered found F7E4 error code checked wires 3 right burners show error code inspected unit all wires good followed steps recommended replacement of UI and Control for right burners. Also needs counter gasket gasket was never installed.customer to speak with Kitchenaid for assistance. Advised customer to find DOP paperwork prior to speaking with them.; rqstng P&A on 1 W10857233 (module) and 1 WPW10237005 (gaskt-cktp) and 1 WPW10396615 (display)

Near Westfield Landing, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Found FC not defrosting checked thermistor found bad thermistor. Ordered fan motor with harness rescheduling Friday; ordrng 1 W11249952 (FAN MOTOR)

Near County Rd 347, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC KITCHENAID KFED500ESS03 Found large chip in front right burner that appears as impact from there crack goes across to rear left burner snapped photos advised customer that will probably be denied. Due to not being able to prove that this is not impact crack. Requesting OTL and autho on cracked glass top.; rqstng P&A on 1 W10780927 (cooktop)

Near Rosewood Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA JENN-AIR JUIFX15HX00 Found unit has bad filter not getting water. Checked evaporator and condenser these are good water valve working pumps working Advised customer to get new filter. Install instruct.

Near Woodlands Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Defrosted unit replaced harness and fan reassembled tested no noise defrost working.

Near County Rd 347, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER SAMSUNG WA52J8700AP/A2 Found mems sensor error code and unresponsive UI tested dc power to MEM sensor in spin 5vdc unable to access service mode due to UI advised customer that UI will have to be changed then can further diagnose to see if MEM sensor is faulty since error code points to that.

Near Wagon Train Rd, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER SAMSUNG DW80N3030US Found right side track screw was loose and leaking water. Tightened all screws no more leaks all operations normal.

Near Bear Ridge Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MED6230HW0 Found that part sent is only console need UI as well. Rescheduling console ordered UI. ; ordrng 1 W11413566 (Ui)

Near Bluebonnet Ridge, La Vernia, TX 78121
Steven G.

Steven G.

FREEZER WHIRLPOOL MZF34X18FW03 "Checked freezer found door bowed not sealing and icing up, replaced door checked seal everything is sealing properly"

Near County Rd 360, La Vernia, TX 78121
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Checked refrigerator found one of the refrigerator crispers was cracked, replaced crisper checked refrigerator everything is working normal now"

Near County Rd 342, La Vernia, TX 78121
Steven G.

Steven G.

REFRIGERATOR SAMSUNG RF263TEAESG "Checked refrigerator found freezer door handle was broken, replaced handle checked operation unit is working normal now"

Near Sendera Crossing, La Vernia, TX 78121
Steven G.

Steven G.

WASHER MAYTAG MVWX655DW0 "Checked washer found tub hub worn out ordered, Hub is 36.57 plus labor 80.00 plus tax.; ordrng 1 W10528947 (hub)"

Near Robbie McBee Ln, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KENMORE 10652534101 Removed filter housing replaced checked for leak no leaks flushed out water changed filter all operations normal.

Near Diamond View Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KBFN502ESS01 Customer states they have extended warranty advised customer to call extended warranty provder to have call dispatch correctly.

Near Bridgewater Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW0 Removed agipeller replaced hub calibrated tested all operations normal.

Near Robbie McBee Ln, La Vernia, TX 78121
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Checked refrigerator found unit not cooling and low on freon, looked at connections could not find any signs of a leak added dye drier and charged unit will be back next week to look for leak. ; schdld next appmnt for 9/2 WED !"

Near U.S. Hwy 87 W, La Vernia, TX 78121
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDT975SAHZ0 "Checked dishwasher found touchpad not responding, replaced touch pad checked operation unit is working normal now"

Near FM539, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KENMORE 10652534101 Found clogged condensation line in FC cleared it with steamer found filter housing failed needs new filter housing.; ordrng 1 WP2186443 (housing)

Near Diamond View Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFDC558JSS00 Installed new .90 orfice to right front burner used other kit to install .90 orfice on left front found orfice holder has no threads and will need new left front orfice holder as well as another kit; ordrng 1 W11238042 (CONVERSION KIT) and 1 W11333305 (ORFICE HOLDER )

Near Woodlands Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 Tested unit found for water flow from Labelle check water supply wise blood pressure is good however shut off valve is leaking under counter advise customer that they need to get that replaced after testing found in Labelle valve is bad on unit needs to be replaced customer already paid service fee will not charging a service fee since this is under 90 days . Part shows 1 SSB scheduled tentatively for Friday. Turned unit off emptied water reservoir and shut water off till return visit.; ordrng 1 W10897719 (valve)

Near County Rd 356, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Removed grill replaced filter head turned water on cycled dispenser and icemaker all operations normal no leaks advised of survey.

Near Ranch Country Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

ICEMAKER (STANDA KITCHENAID KUIX505ESS1 "Found condenser fan motor out compressor working voltage present quoted remaining balance rescheduling Wednesday ; ordrng 1 W10124096 (fan,motor)"

Near County Rd 356, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Removed grill replaced filter head turned water on cycled dispenser and icemaker all operations normal no leaks advised of survey.

Near Ranch Country Dr, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE KITCHENAID KFDC558JSS00 Found both front simmer burners missing main orfice buds lp kit was sent to customer but missing these 2 orfice buds called techline spoke to Robert sr 7728493996 he gave me some alternative part numbers rescheduling for Wednesday left voicemail about appointment ; ordrng 1 WPW10170516 (spud-orfce) and 1 WPW10170531 (spud-orfce)

Near Woodlands Dr, La Vernia, TX 78121
Steven G.

Steven G.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 "Checked ice maker found unit out of freon and water in system replaced compressor, evaporator, condenser and heat exchanger vacuumed and charged unit everything is working normal now"

Near Hartfield Rd, La Vernia, TX 78121
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Removed gasket installed new gasket and used heat gun to seal replaced damper turned on humidity control tested all operations normal

Near Rosewood Dr, La Vernia, TX 78121