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Local Reviews
for Kendalia, TX
Powered by Fluid LOCALGreat Job
Ed - Kendalia, TX
Jim was efficient and knowledgable. Got the job done.
Response from ApplianceCare:
Thank you for the review!
Good service
Larry - Kendalia, TX
Service man came on time and went to work quickly; he finished to job in a timely manner. We did a quick test to see if the new control panel worked properly which it did this time. I still have my doubts that the oven will continue to work over time. Past experience indicates that after time the broiler function will cease to work. I have had other brand ovens go out and the relay board would need to be replaced. I changed to Kitchen Aid and the broiler function quit working even though it had never been used. The fact that the broiler quit working was not the fault of the Appliance Care, we know that we just want to document that we think in the future the issue will reoccur. The manufacturer of the control board should fix the problem.
Response from ApplianceCare:
Thank you for writing a review! Although we are not Kitchenaid, we do understand your frustration with the product. If there was anything we as the appliance service company could have done to bring you 5-star service, please feel free to reach out and let us know.
Great service
Lloyd - Kendalia, TX
The men were courteous and diagnosed and fixed the problem quickly.
Response from ApplianceCare:
Thank you for leaving a review for us!
Jim G.
RANGE JENN-AIR JGRP436WP01 Bake ignitor is not lighting at all. ; ordrng 1 W11448312 (Bake ignitor)
Jim G.
REFRIGERATOR WHIRLPOOL WRB322DMBW Repalced all parts. Issues resolved.
Jim G.
REFRIGERATOR SAMSUNG RF28JBEDBSR Replaced lights. Issue persists. Jessica reference # 7004112978 advised replacing rail and control. ; ordrng 1 Da97-13780b (Right flex drawer rail assembly) and 1 DA94-02663f (Control)
Douglas H.
OVEN ELECTRIC (D KITCHEN AID KODE300ESS04 "Customer stated both ovens on unit not heating. Upon testing unit, both are functioning as designed. Advised issue was likely a power supply issue on home side. Advised to contact an electrician to check the power supply. Collected Sc."
Jim G.
REFRIGERATOR JENN-AIR JFFCC72EFS03 After installing the door and the bushing I find that the door is not sealing properly after replacing it and adding. It appears the refrigerator frame is out of square. The door juts out further out than the other doors. The customer is requesting a refrigerator replacement.
Jim G.
RANGE JENN-AIR JGRP436WP01 Adjusted burners to low setting. Issue resolved.
Jim G.
REFRIGERATOR JENN-AIR JFFCC72EFS03 Bushing missing from door. ; ordrng 1 W11223833 (hing-bushg)
Douglas H.
REFRIGERATOR KITCHENAID KRFC300ESS Food freezing in refrigerator compartment and ice build up in upper freezer by door. Found damper control was letting air out when it wasnt supposed to. Replaced damper to resolve that issue. For freezer found door seal needed to be remolded. Molded door seal to resolve that issue. No further issues at this point.
Jim G.
REFRIGERATOR JENN-AIR JFFCC72EFS03 Replaced all parts. Missile fully resolved.
Jim G.
RANGE JENN-AIR JGRP436WP01 Wire harnesses needed. Several damaged wires severing voltage to main board. ; ordrng 1 W10116168 (harns-wire) and 1 W10344051 (harns-wire) and 1 W10399620 (harns-wire) and 1 W10624584 (cord-power)
Jim G.
RANGE JENN-AIR JGRP436WP01 Wire harnesses needed. Several damaged wires severing voltage to main board. ; ordrng 1 W10116168 (harns-wire) and 1 W10344051 (harns-wire) and 1 W10399620 (harns-wire) and 1 W10624584 (cord-power)
Tommy B.
OVEN ELECTRIC (D WHIRLPOOL KOSE500ESS00 Last visit revealed need for new UI and Control. Replaced with new parts and unit is testing good now.
Douglas H.
OVEN ELECTRIC (D WHIRLPOOL KOSE500ESS00 F1e1 relay board f6e4 mismatch error. Per Sb web parts still under KA 60 month limited part warranty. Quoted 150 for labor. Customer wanted to proceed with repair. Ordering UI and electronic control. Customer paid Sc and labor up front. ; ordrng 1 W10588714 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Douglas H.
FREEZER WHIRLPOOL WZF56R16DW04 "60 psi high side -30 microns low side .5 amp drawCalling techline due to reoccurring issues. Spoke with David. He stated to run nitrogen pressure test. Then check for leaks if still can’t find leak call back. Ran nitrogen pressure test. Indicated a leak. Still couldn’t locate leak. Calling techline back. Spoke with Butch, he stated dreaming unrepairable. Sr 7726608814"
Douglas H.
FREEZER WHIRLPOOL WZF56R16DW04 Unit had bad compressor and bad fan. Replaced both to resolve the issues. Unit held vacuum and charge. Began cooling immediately upon testing. Unit now functioning properly. No further issues at this point.
Douglas H.
FREEZER WHIRLPOOL WZF56R16DW04 Suction line and process stub switched. Corrected issue. Recharged unit. No further issues at this point.
Douglas H.
FREEZER WHIRLPOOL WZF56R16DW04 Last tech found faulty compressor. Replaced compressor to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind unit is under warranty per serial number.
Jim G.
FREEZER WHIRLPOOL WZF56R16DW04 Determined issue lies with sealed system. Ordering compressor. ; ordrng 1 W10507884 (compressor)
Douglas H.
RANGE WHIRLPOOL WFG320M0BW2 Changed all orifice so out. Unit is functioning as designed. No further issues at this point.