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Local Reviews
for Kendalia, TX
Powered by Fluid LOCALGood service
Larry - Kendalia, TX
Service man came on time and went to work quickly; he finished to job in a timely manner. We did a quick test to see if the new control panel worked properly which it did this time. I still have my doubts that the oven will continue to work over time. Past experience indicates that after time the broiler function will cease to work. I have had other brand ovens go out and the relay board would need to be replaced. I changed to Kitchen Aid and the broiler function quit working even though it had never been used. The fact that the broiler quit working was not the fault of the Appliance Care, we know that we just want to document that we think in the future the issue will reoccur. The manufacturer of the control board should fix the problem.
Response from ApplianceCare:
Thank you for writing a review! Although we are not Kitchenaid, we do understand your frustration with the product. If there was anything we as the appliance service company could have done to bring you 5-star service, please feel free to reach out and let us know.
Great service
Lloyd - Kendalia, TX
The men were courteous and diagnosed and fixed the problem quickly.
Response from ApplianceCare:
Thank you for leaving a review for us!
Jim G.
RANGE JENN-AIR JGRP436WP01 Wire harnesses needed. Several damaged wires severing voltage to main board. ; ordrng 1 W10116168 (harns-wire) and 1 W10344051 (harns-wire) and 1 W10399620 (harns-wire) and 1 W10624584 (cord-power)
Jim G.
RANGE JENN-AIR JGRP436WP01 Wire harnesses needed. Several damaged wires severing voltage to main board. ; ordrng 1 W10116168 (harns-wire) and 1 W10344051 (harns-wire) and 1 W10399620 (harns-wire) and 1 W10624584 (cord-power)
Tommy B.
OVEN ELECTRIC (D WHIRLPOOL KOSE500ESS00 Last visit revealed need for new UI and Control. Replaced with new parts and unit is testing good now.
Douglas H.
OVEN ELECTRIC (D WHIRLPOOL KOSE500ESS00 F1e1 relay board f6e4 mismatch error. Per Sb web parts still under KA 60 month limited part warranty. Quoted 150 for labor. Customer wanted to proceed with repair. Ordering UI and electronic control. Customer paid Sc and labor up front. ; ordrng 1 W10588714 (panl-cntrl) and 1 W11179310 (cntrl-elec)
Douglas H.
FREEZER WHIRLPOOL WZF56R16DW04 "60 psi high side -30 microns low side .5 amp drawCalling techline due to reoccurring issues. Spoke with David. He stated to run nitrogen pressure test. Then check for leaks if still can’t find leak call back. Ran nitrogen pressure test. Indicated a leak. Still couldn’t locate leak. Calling techline back. Spoke with Butch, he stated dreaming unrepairable. Sr 7726608814"
Douglas H.
FREEZER WHIRLPOOL WZF56R16DW04 Unit had bad compressor and bad fan. Replaced both to resolve the issues. Unit held vacuum and charge. Began cooling immediately upon testing. Unit now functioning properly. No further issues at this point.
Douglas H.
FREEZER WHIRLPOOL WZF56R16DW04 Suction line and process stub switched. Corrected issue. Recharged unit. No further issues at this point.
Douglas H.
FREEZER WHIRLPOOL WZF56R16DW04 Last tech found faulty compressor. Replaced compressor to resolve the issue. Unit testing good now. No further issues at this point. Yes to survey and leave behind unit is under warranty per serial number.
Jim G.
FREEZER WHIRLPOOL WZF56R16DW04 Determined issue lies with sealed system. Ordering compressor. ; ordrng 1 W10507884 (compressor)
Douglas H.
RANGE WHIRLPOOL WFG320M0BW2 Changed all orifice so out. Unit is functioning as designed. No further issues at this point.