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for Ingram, TX
Excellent job and quick too.
Dudley - Ingram, TX
Gloria - Ingram, TX
On time, very profesional.
REFRIGERATOR WHIRLPOOL ED5PHAXMQ00 I found a broken icemaker. This visit swapped out the new icemaker to resolve issue. Unit tested good now with no further issues at this time. Collected parts and labor.
REFRIGERATOR WHIRLPOOL ED5PHAXMQ00 Need the icemaker as the current one is nonfunctional and broken. Collected service call.; ordrng 1 2198597 (icemaker assy)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer stated that the issue is the unit is not making ice. Observed that the water dispenser would not dispense water but I could hear the valve actuating. Removed the water filter and found issue to be the filter needs to be replaced. No further issues at this time.
WASHER WHIRLPOOL WTW4816FW2 Unit was unplugged upon arrival. Drain ran for aprons 8 minutes nice owner established. Diagnostics revealed error F8E1. Replaced new water inlet valve to resolve long fill issue. Unit passed automatic test cycle and testing good now. Yes to survey.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer not going to be available during the timeframe. Rescheduling for availability.; schdld next appmnt for 3/24 TUE !
OVEN ELECTRIC (D WHIRLPOOL WOD93EC0AS04 Called techline spoke to David. Error code is a result of door latch not finding correct position. Ran clean mode and it cleared the error. No further issues at this time. Yes to survey.
DRYER AMANA NED4655EW1 Upon arrival customer met me up the road from residence to ask me to lock up when I left. She had to go back to work. Changed door switch. Unit is functioning as designed. No further issues at this time.
WASHER AMANA NTW4516FW3 Upon arrival ran diagnostics on unit. No error codes. Calibrated unit. No further issues at this time.
WASHER MAYTAG MVWC565FW2 Upon arrival ran diagnostics on unit. Recalibrated unit. No codes given. Unit is functioning as designed. No further issues at this time.
RANGE KITCHEN AID KFGG500ESS0 Last trip found bake orifice wasn’t converted to LP. Installed correct orifice to resolve. No further issues at this point. Didn’t charge SC or Labor due to this issue was caused by us.
RANGE KITCHEN AID KFGG500ESS0 Soot issue when baking. Found cause to be bake orifice wasn’t switched over when new valve was installed. Ordering bake orifice to resolve the issue. Didn’t collect Sc due to this issue caused by us. ; ordrng 1 WPW10400494 (orifice)
RANGE KITCHEN AID KFGG500ESS0 Replaced control and dsi board. Control under part warranty. Gave dsi board at our cost due to so many trips. Collected part cost. Unit testing good now.
RANGE KITCHEN AID KFGG500ESS0 Dsi board is out. Ordered parts to resolve issue. ; ordrng 1 WPW10511278 (module-spk)
RANGE KITCHEN AID KFGG500ESS0 "Customer stated oven is the issue again. Customer stated an electrician has checked the power supply and stated all good. Tested voltage at wall with plug tester showing as open ground. Verified with multimeter ground to neutral is letting 40 volts through. Explained that was the issue. Advised to contact an electrician to resolve the wire issues. No further issues at this point for me. Customer pulled plug and checked circuit himself, he said the ground wire at junction box was cut. Asked me to stay while that was fixed to make sure unit was fixed"