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Local Reviews
for Hot Springs, AR
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Sandra - Hot Springs, AR
They did a great job. Was at our home when they said they would be.
Response from ApplianceCare:
Thank you.
Great service
Richard - Hot Springs, AR
Very knowledgeable and answered all my guestions
Response from ApplianceCare:
Thank you for the review.
Thomas
Frances - Hot Springs, AR
Good but couldn’t fix the whole problem.
Quick and easy
Jeff - Hot Springs, AR
Good job done by Doug. Very satisfied
Response from ApplianceCare:
Thank you for writing a review!
Good service
Robert - Hot Springs, AR
Arrived on time, clean and did not leave a mess. I wish we had more than 10 minutes notice.
Response from ApplianceCare:
Thank you for writing a review! We apologize for any inconvenience that the call-ahead caused.
Very conscientious
Gerold - Hot Springs, AR
Very conscientious. Did a great job.
Response from ApplianceCare:
Thank you for writing a review!
Service was great and they were very friendly
James - Hot Springs, AR
Response from ApplianceCare:
Thank you for giving us your feedback!
Refrigerator repair
Cathy - Hot Springs, AR
Prompt, courteous and professional service. Repaired and is in perfect working order. Will certainly call again.
Response from ApplianceCare:
Thank you for writing a review for us!
Joan F
Joan - Hot Springs, AR
Mr Doug was very considerate and pleasant. Focused on the problem and empathetic to my situation. Great service!!
Response from ApplianceCare:
Thank you for writing a review! Doug is a vital member of our team!
Chuck
Charles - Hot Springs, AR
Good service, knowledgeable tech.
Response from ApplianceCare:
Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
very professional
Marcelia - Hot Springs, AR
Response from ApplianceCare:
Thank you for leaving a rating for us!
Great service
Richard - Hot Springs, AR
Doug did an outstanding job fixing my oven! Thank you.
Response from ApplianceCare:
Thanks for leaving a review! Doug plays an instrumental role on our team.
Blake D.
WASHER MAYTAG MVWC465HW2 "Inspected unit for shutting off in middle of cycle, found that wire harness and control board is completely crowded, diagnosed to need control board and wire harness ; ordrng 1 W10694685 (UPPER HARNESS) and 1 W11498797 (CONTROL BOARD)"
Blake D.
WASHER WHIRLPOOL WTW5100HC0 "Inspected unit for lid broken part, found the strike in top of the lid to be broken off, diagnosed to need strike; ordrng 1 W11457841 (STRIKE)"
Blake D.
REFRIGERATOR WHIRLPOOL WRS325SDHB05 "Replaced listed parts, tested unit operation checks okay"
Blake D.
LAUNDRY WHIRLPOOL MVWC565FW "Due to out of warranty, rent a center as another company to look at it"
Blake D.
LAUNDRY WHIRLPOOL MVWC465HW "Inspected unit for noise during draining cycle, ran diagnostic test found no error codes, ran test cycle with out wAter Checked ok, ran drain spin cycle, no noise besides drain pump kicked on, unit runs as designed"
Blake D.
DRYER WHIRLPOOL WED7500GC0 "Inspected unit for door not closing, replace door latch, tested unit operation checks ok"
Blake D.
REFRIGERATOR WHIRLPOOL WRT541SZDB00 "Inspected unit for door gasket tears, found that insulation is coming on of bottom of the door not allowing the gasket to close right, diagnosed to need door; ordrng 1 LW10648577 (FREEZER DOOR)"
Blake D.
REFRIGERATOR WHIRLPOOL WRS325SDHB05 "Inspected unit for not dispensing cubed ice, took out ice bucket tested cube and crush ice, saw that the SOLENOID did not move at all, diagnosed to need SOLENOID; ordrng 1 WP2152713 (SOLENOID)"
Blake D.
WASHER MAYTAG MVW7232HW0 "Inspected unit for agitating before water full fills, ran diagnostic test found no error codes, ran auto test checked okay, unit runs as designed"
Blake D.
WASHER MAYTAG MVWB835DW3 "Inspected unit for noise, customers as recording of noise, came from under unit diagnosed to need clutch and slider; ordrng 1 W10734521 (SLIDER) and 1 W10754448 (CLUTCH)"
Blake D.
KITCHEN WHIRLPOOL KOSE500ESS "Inspected unit for not heating up in broil, tested broil checked okay, ran diagnostic found no errors, temp read 418f but meter read 228f diagnosed to need control and sensor ; ordrng 1 W10859573 (SENSOR ) and 1 W11179310 (CONTROL)"
Blake D.
M/W OTR MAYTAG MMV1174FZ2 "Inspected unit for same issue, diagnosed to need control board and control panel, called tech line to get authorization, they said to use the same number from last call since issue isnt fixed yet; ordrng 1 W10899481 (PANEL-CNTRL) and 1 W11110847 (CONTROL)"
Blake D.
KITCHEN WHIRLPOOL WCC31430AB "Inspected unit for turning off and on, read service pointer, diagnosed to need element surf; ordrng 1 W11371990 (ELMNT-SURF)"
Blake D.
KITCHEN WHIRLPOOL WDT730PAHW0 "Replaced listed parts, tested unit operation checks okay ; dspstn on spec-tagged invntry: 1 W10712395 ADJUSTER"
Blake D.
RANGE KITCHENAID KSEG950ESS2 "Inspected unit for down draft not working properly, found at high temp (500f) the down draft cuts off and on, you can move the door switch, called tech line (#7729920188) now the fan wont come on, found that the white wire on the harness for down draft was not inserted all the way, fixed issue, tested unit operation checks okay"
Blake D.
M/W OTR WHIRLPOOL WMH53521HZ4 "Replaced listed parts, tested unit operation checks okay"
Blake D.
WASHER WHIRLPOOL WTW5105HW0 "Inspected unit for not washing, tried to run diagnostic but once entered the screen went blank, diagnosed to need control and FIACA; ordrng 1 W11419054 (CONTROL BOARD ) and 1 W11478519 (FIACA)"
Blake D.
N/A N/A GI1500XHW6 "Replaced listed parts cut to short, reordered tube; ordrng 1 WP2185989 (TUBE)"
Blake D.
WASHER AMANA NTW4516FW3 "Replaced listed parts, tested unit operation checks okay"
Blake D.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Inspected unit for not making ice in refrigerator, called tech line spoke with TJ (7729699500) instructed me to test temperature in freezer if 0 degree replace interface, if replacing interface still doesnt make ice, it will then be redeem unrepairable, tested temperature got -4 c 24 degree f, turned down temperature, still no change, diagnosed to need ui interface; ordrng 1 W11387384 (UI INTERFACE CONTROL)"
Blake D.
RANGE WHIRLPOOL WFG510S0HS1 "Inspected unit for broken part, found TRIM-VENT on handle to be broken off, diagnosed to need TRIM-VENT; ordrng 1 WPW10310922 (TRIM-VENT)"
Blake D.
COOKTOP WHIRLPOOL WFE320M0ES2 "Replaced listed parts, right burners still not turning on, called tech line spoke with Chris (7729158634) tested voltage going to switch and coming out, tested okay, diagnosed to need wire harness right side; ordrng 1 W11134602 (RIGHT HARNESS )"
Blake D.
WASHER AMANA NTW4516FW3 "Replaced listed parts, tested unit operation checks okay"
Blake D.
LAUNDRY WHIRLPOOL MVW7230HW0 "Customer tried to cancel ahead of time, unit runs as designed"
Blake D.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced listed parts, tested unit found that compressor start up right away, tested amp on compressor got 2.10-2.30 readings, diagnosed to need compressor ; ordrng 1 W10779331 (COMPRESSOR )"
Blake D.
LAUNDRY MAYTAG MVWB865GW0 "Inspected unit for broken lid, found lid to be broken bottom left, diagnosed to need lid; ordrng 1 W11259006 (LID)"
Blake D.
OVEN WHIRLPOOL WFC150M0EW3 "Went to replace parts found red wire cut from the plug and control board, need main wire harness and plug; ordrng 1 PT600L (PLUG) and 1 W11134593 (MAIN WIRE HARNESS)"
Blake D.
WASHER MAYTAG MHWZ600TW01 "Inspected unit for leaking, found gasket not to be on correctly, reinstalled gasket tested unit operation checks okay"
Blake D.
DRYER WHIRLPOOL WED5000DW2 "Replaced listed parts, tested unit operation checks okay"
Micheal G.
KITCHEN WHIRLPOOL WDF590SAJM0 "Replaced failed soap dispenser assembly, tested for operation and leaks."
Micheal G.
LAUNDRY MAYTAG MVWB865GW0 "Inspected unit and found cracked lid, ordered W11259006; ordrng 1 W11259006 (Lid)"
Micheal G.
M/W OTR MAYTAG MMV1174FZ2 Policy Adjustment MU5JAU5APL1. Inspected unit and found failed relay an main control. Ordered main control. ; ordrng 1 W11110847 (Control)
Micheal G.
WASHER WHIRLPOOL WFW9050XW00 "Inspected unit and found rear bearing failure, also damaged belt and rear pulley, ordered belt,pulley,spin basket and rear tub. Request 2nd tech to move unit to garage and pull tub assembly ; ordrng 1 WPW10202459 (Basket) and 1 W11239040 (Rear tub) and 1 WP8540088C (Pulley) and 1 WP8540101 (Belt)"
Micheal G.
DISHWASHER WHIRLPOOL WDF520PADM7 Inspected unit and found door will not lay flat. Found cracked spring bushing. Ordered bushing x2; ordrng 2 WP8268990 (Bushings)s
Micheal G.
WASHER MAYTAG MHW8630HC1 Inspected unit and found loose connection at pin 8 on the ACU. Tested unit and found operation normal
Micheal G.
BELLA WHIRLPOOL WRF954CIHV01 Inspected unit and found intermittent evap fan motor. Found failed relay on main control. Ordered W11450890.; ordrng 1 W11450890 (Control)
Blake D.
DRYER WHIRLPOOL WED5000DW2 "Replaced motor and blower wheel, tested fuse thermostat and heating element, all tested okay, diagnosed to need timer; ordrng 1 WPW10185992 (TIMER), used 1 279827 (MOTOR), and 1 WP694089 (BLOWER WHEEL) from stock"
Blake D.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Inspected unit for on going issue of no cooling, diagnosed to need control and harness wire; ordrng 1 W10843055 (CONTROL) and 1 W11033168 (HARNESS WIRE)"
Blake D.
DRYER WHIRLPOOL WED49STBW1 "Inspected unit for not heating, tested voltage from plug checked okay, tested fused checked okay, tested cutoff found no readings, replaced cutoff tested unit operation checks okay ; used 1 279816 (CUTOFF) from stock"
rharris@appliancecareofarkansas.com
LAUNDRY WHIRLPOOL WTW4816FW Installed control tested washer tested good .
rharris@appliancecareofarkansas.com
DRYER AMANA NED4655EW Installed blower wheel tested dryer it tested good. ; dspstn on spec-tagged invntry: 1 WP694089 BLOWER WHEEL
rharris@appliancecareofarkansas.com
WASHER WHIRLPOOL MVWC6ESWW1 Installed dogs tested washer tested good.
Micheal G.
RANGE AMANA ACR4303MFS4 Replaced failed main control due to F1E0 error code. Tested unit and found operation normal
Micheal G.
RANGE WHIRLPOOL WFE550S0HZ1 Replaced failed main control and probe due to F6E0 error code. Tested through preheat. Operation normal
Micheal G.
M/W OTR WHIRLPOOL WMH53521HZ4 "Tested unit and found open magnetron, ordered magnetron ; ordrng 1 W10818686 (Magnetron)"