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Local Reviews
for Hollins, VA
Powered by Fluid LOCALMargaret
Margaret - Hollins, VA
I never got a call to set up an appointment but I got a text or email that they were coming the next day. It worked out but I should have gotten a call. The repairman fixed the problem I was having.
Repair on Whirlpool refrigerator
Kathy - Hollins, VA
Uriah was very pleasant and professional. He quickly repaired our ice maker, explaining what he was doing. We would not hesitate to use ApplianceCare again if needed
Response from ApplianceCare:
Thank you, we are glad to hear good service.
Service on Whirlpool refrigerator
Kathy - Hollins, VA
The ice maker was working intermittently. Chris knew just what the problem was, ordered the part, and returned 2 days later and repaired our refrigerator
Great service
Selena - Hollins, VA
He was great and very efficient and took time to explain what was wrong with my microwave as he was fixing it
Response from ApplianceCare:
Thank you for giving us your feedback! We are glad to hear the issue was resolved in an efficient and thorough manner.
Superb Customer Service
Janet - Hollins, VA
Prompt Courteous Appeared knowledgeable
Response from ApplianceCare:
Thank you for writing a review!
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Gary - Hollins, VA
Response from ApplianceCare:
Thank you for taking the time to rate our service. If there are any questions you have, please feel free to contact us so we can be a help to you.
Excellent
Carrie - Hollins, VA
ApplianceCare was great! Fast appointment and quickly determined the problem.
Excellent service
John - Hollins, VA
My washer was still under warranty through Lowe’s. I was called before technician arrived which I appreciated. The problem was quickly diagnosed and needed part was in service vehicle. Part was promptly I stay and washer works perfect. Technician answered all my questions and was very friendly
Response from ApplianceCare:
Thank you very much for taking the time to leave this review.
Great Service
John - Hollins, VA
I was called prior to arrival. Arrival was prompt. Problem with my washer was diagnosed quickly. The needed part was in the vehicle. The red pair was doing quickly. Technician was very friendly and answered all my questions. An excellent good which left me very satisfied 😁
Chris S.
FREEZER WHIRLPOOL WRF767SDHZ00 The freezer led module was not coming on. I replaced it with a new module. All operations check ok.
Uriah B.
OVEN WHIRLPOOL WFE515S0JS0 Door lock mechanism was prohibiting the door from closing properly. Had to adjust the mechanism. All checks ok. ; used 1 Wp8567668 (Tie) from stock
Uriah B.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Cx needs to call Whirlpool for warranty, but please order parts so we can get out there when dispatch comes in. ; ordrng 1 WP2261963 (Hinge) and 2 WP489467 (Washer)s and 1 WP2254618 (Center hinge)"
Uriah B.
COOKTOP KITCHENAID KFED500ESS03 Found enamel had chipped off in the upper oven toward the front. See pictures. Will submit to warranty. Cx concerned with heat transfer and fire. ; saved tckt
Chris S.
LAUNDRY WHIRLPOOL MVW7230HW0 I installed the control board and checked operation. All operations check ok.
Chris S.
LAUNDRY MAYTAG MEDX655DW1 The start button was pushed through. I reinstalled the start button switch and checked operation. All operations check ok.
Chris S.
DISHWASHER KITCHENAID KDTE234GPS0 "I in the roller ,gasket and rail. I checked operation. All operations check ok."
Uriah B.
RANGE WHIRLPOOL WFE505W0HZ1 Needs front right switch. ; ordrng 1 WP3149400 (Switch)
Uriah B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 installed icemaker. installed valve. same issue. cx never received bypass cap. ordering cap; ordrng 1 W11395888 (cap)
Uriah B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found fill tube frozen over. Thawed out. Found little flow at the water dispenser as well. Cx to change water filter and observe. If callback for same issue, please order icemaker and dual valve. Valve. W11043013IM. W10300024"
Chris S.
WASHER MAYTAG MVWC415EW2 There is an error code for the lid latch. I confirmed a lid latch failure in diagnostic I replaced the lid latch and calibrated the unit. All operations check ok. ; used 1 W11307244 (LID LATCH ) from stock
Uriah B.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Replaced UI and icemaker. All checks ok.
Uriah B.
KITCHEN WHIRLPOOL WDF331PAHS0 Found the lower spray arm melted and broke off its mount. ; schdld next appmnt for 9/8 TUE AM
Uriah B.
KITCHEN WHIRLPOOL WDF760SADM0 F8e1Drain sounds fine. Pump not running every time it is getting power. Needs control and sump and motor. ; ordrng 1 W10751502 (Control) and 1 WPW10671942 (Sump and motor)
Uriah B.
DRYER WHIRLPOOL MEDP575GW0 "Temp readings at 210, 110, 202, 108, 201, 109, 200, 107. Avg temp 155On high. 190, 123, 189, 123, 189, 122, 188, 122, 188, 123, SR7728711385. Per techline, readings on the exhaust side are actually reading above normal on low temp setting, At around 156instead of 130. Venting was just cleaned by professional. Picture of cleaning results in pictures. Washing machine is spinning out clothes well. Flexible vent is not perfectly cylindrical, but does not seem to be restricting airflow to he point of cx complaint. Techline suggested flexible venting as issue or venting itself."
Uriah B.
DRYER WHIRLPOOL MEDP575GW0 Checked unit operation and wire harness connections. Checked airflow and seemed ok. Recommended cleaning exhaust duct. ; used 1 8567668 (Tie) from stock
Uriah B.
WASHER MAYTAG MVWX655DW2 "Basket is bouncing back and forth in spin. Needs basket, suspension, and gearcase. ; ordrng 1 W10752719 (Basket) and 1 W11130362 (Suspension) and 1 W11035751 (Gearcase)"
Chris S.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 I installed the icebox fan and checked operation all operations check OK
Uriah B.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "replaced wire harness to evap fan, defrost element, bimetal (included on harness). all checks ok. cx to observe."
Uriah B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 replaced led module in ceiling of fridge
Uriah B.
RANGE WHIRLPOOL WFE550S0HZ1 Replaced both hinge mounting screws. All checks ok.
Uriah B.
RANGE WHIRLPOOL WFE550S0HZ1 "Active hinge pin busted. Replaced both hinges. WPW10299224WPW10299227Screw stripped out as well. ; ordrng 2 WPW10031790 (screw)s, pckd up 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"
Uriah B.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found some frost on the light in the middle. Sealed freezer cabinet with silicone around whole cavity.; used 1 W10841140 (ADHESIVE.) from stock
Uriah B.
REFRIGERATOR MAYTAG MSC21C6MFZ00 Icemaker went through harvest and filled. Icemaker section. Needs door and ice bin cover. Ice bin cover. W11126296Door. LW10839911; ordrng 1 LW10839911 (dor-fip) and 1 W11126296 (cover-frnt)
Uriah B.
WASHER MAYTAG MVWB835DW1 F2e1F7e9Leaking from gearcase. Rotor stator also not operating properly as they are agitating very loudly. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)
Chris S.
WASHER WHIRLPOOL MVWB765FW3 The is a F5E2 error code indicating that the lid latch is failing. I went into diagnostic and the lid wouldn’t remain locked. ; ordrng 1 W10810403 (lid lock assy)
Uriah B.
WASHER MAYTAG MHW5630HC0 F5e2F8e1F0e5Checked wiring and all operation. Errors do not seem to be an issue at this time. Cx to observe the timer for proper countdown since they have noticed that it gets stuck sometimes on a particular number for an extended period. Found seal clogged with hair and debris.; used 1 WP8567668 (TIE) from stock
Uriah B.
M/W OTR MAYTAG MMV1174FZ2 Light always on. Replaced control board. All checks ok.
Uriah B.
FREEZER WHIRLPOOL WZF79R20DW03 Needs door. Bent badly at the top. ; ordrng 1 W10733695 (gasket-dor) and 1 W10747004 (dor-fmd)
Uriah B.
WASHER WHIRLPOOL WTW7040DW1 Replaced control and console. Ran calibration and auto test. All checks ok.
Uriah B.
OVEN WHIRLPOOL WFE505W0JZ0 Terminal block wiring was broken due to poor connection on unit side. Repaired wiring and replaced terminal block. All checks ok.
Chris S.
KITCHEN WHIRLPOOL WRF757SDHZ00 I Installed the led module and checked operation. All operations check ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Checked operation of the defrost. Checked all water connections. All checks ok.
Uriah B.
KITCHEN WHIRLPOOL WRF757SDHZ00 Needs FC led module. ; ordrng 1 W11205083 (module)
Uriah B.
WASHER WHIRLPOOL WTW7040DW1 Cx needs Friday afternoon as late as possible. Scheduled for 2-5pm. ; schdld next appmnt for 1/24 FRI 2-5
Chris S.
WASHER WHIRLPOOL WTW7040DW1 I installed the slider and checked operation. All operations check ok except I wasn’t able to get it to do a calibration or a diagnostic cycle. Will replace UI and control. ; rqstng P&A on 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.)
Chris S.
WASHER WHIRLPOOL WTW4816FW2 The washer basket seems to have a wobble to it that isn’t normal. If we repair the unit we will replace the gearcase and basket. Lowe’s may replace the washer. ; ordrng 1 W10554251 (spin basket) and 1 W11255272 (gearcase)
Chris S.
RANGE MAYTAG MER6600FZ2 I replaced the hinges and checked operation. All operations check ok.
Chris S.
WASHER WHIRLPOOL WTW7040DW1 The clutch isn’t shifting as well as it should. ; ordrng 1 W10734521 (slider)
Chris S.
RANGE MAYTAG MER6600FZ2 The door hinge on the right is bent. ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Chris S.
WASHER MAYTAG MVWB865GW0 I installed the agitator and cap. Checked operation. All operations check ok.
Chris S.
WASHER MAYTAG MVWB865GW0 The agitator cap is coming off when in a wash cycle. ; ordrng 1 W11111466 (cap) and 1 W11161960 (agitator)
Uriah B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Uriah B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "F4E3F7E1Found power to pump, but pump not running. Needs pump and motor. Control in case needed.; ordrng 1 W11087376 (pump&motor)"
Chris S.
DISHWASHER WHIRLPOOL MDB4709PAW1 The wiring harness shorted out at the control board causing the plastic to melt from the heat. Customer will not repair the unit. I’m unsure of the initial cause of the wiring short.