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Local Reviews
for Hollins, VA
Powered by Fluid LOCALGreat service
Selena - Hollins, VA
He was great and very efficient and took time to explain what was wrong with my microwave as he was fixing it
Response from ApplianceCare:
Thank you for giving us your feedback! We are glad to hear the issue was resolved in an efficient and thorough manner.
Superb Customer Service
Janet - Hollins, VA
Prompt Courteous Appeared knowledgeable
Response from ApplianceCare:
Thank you for writing a review!
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Gary - Hollins, VA
Response from ApplianceCare:
Thank you for taking the time to rate our service. If there are any questions you have, please feel free to contact us so we can be a help to you.
Excellent
Carrie - Hollins, VA
ApplianceCare was great! Fast appointment and quickly determined the problem.
Excellent service
John - Hollins, VA
My washer was still under warranty through Lowe’s. I was called before technician arrived which I appreciated. The problem was quickly diagnosed and needed part was in service vehicle. Part was promptly I stay and washer works perfect. Technician answered all my questions and was very friendly
Response from ApplianceCare:
Thank you very much for taking the time to leave this review.
Great Service
John - Hollins, VA
I was called prior to arrival. Arrival was prompt. Problem with my washer was diagnosed quickly. The needed part was in the vehicle. The red pair was doing quickly. Technician was very friendly and answered all my questions. An excellent good which left me very satisfied 😁
Uriah B.
REFRIGERATOR MAYTAG MSC21C6MFZ00 Icemaker went through harvest and filled. Icemaker section. Needs door and ice bin cover. Ice bin cover. W11126296Door. LW10839911; ordrng 1 LW10839911 (dor-fip) and 1 W11126296 (cover-frnt)
Uriah B.
WASHER MAYTAG MVWB835DW1 F2e1F7e9Leaking from gearcase. Rotor stator also not operating properly as they are agitating very loudly. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)
Chris S.
WASHER WHIRLPOOL MVWB765FW3 The is a F5E2 error code indicating that the lid latch is failing. I went into diagnostic and the lid wouldn’t remain locked. ; ordrng 1 W10810403 (lid lock assy)
Uriah B.
WASHER MAYTAG MHW5630HC0 F5e2F8e1F0e5Checked wiring and all operation. Errors do not seem to be an issue at this time. Cx to observe the timer for proper countdown since they have noticed that it gets stuck sometimes on a particular number for an extended period. Found seal clogged with hair and debris.; used 1 WP8567668 (TIE) from stock
Uriah B.
M/W OTR MAYTAG MMV1174FZ2 Light always on. Replaced control board. All checks ok.
Uriah B.
FREEZER WHIRLPOOL WZF79R20DW03 Needs door. Bent badly at the top. ; ordrng 1 W10733695 (gasket-dor) and 1 W10747004 (dor-fmd)
Uriah B.
WASHER WHIRLPOOL WTW7040DW1 Replaced control and console. Ran calibration and auto test. All checks ok.
Uriah B.
OVEN WHIRLPOOL WFE505W0JZ0 Terminal block wiring was broken due to poor connection on unit side. Repaired wiring and replaced terminal block. All checks ok.
Chris S.
KITCHEN WHIRLPOOL WRF757SDHZ00 I Installed the led module and checked operation. All operations check ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Checked operation of the defrost. Checked all water connections. All checks ok.
Uriah B.
KITCHEN WHIRLPOOL WRF757SDHZ00 Needs FC led module. ; ordrng 1 W11205083 (module)
Uriah B.
WASHER WHIRLPOOL WTW7040DW1 Cx needs Friday afternoon as late as possible. Scheduled for 2-5pm. ; schdld next appmnt for 1/24 FRI 2-5
Chris S.
WASHER WHIRLPOOL WTW7040DW1 I installed the slider and checked operation. All operations check ok except I wasn’t able to get it to do a calibration or a diagnostic cycle. Will replace UI and control. ; rqstng P&A on 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.)
Chris S.
WASHER WHIRLPOOL WTW4816FW2 The washer basket seems to have a wobble to it that isn’t normal. If we repair the unit we will replace the gearcase and basket. Lowe’s may replace the washer. ; ordrng 1 W10554251 (spin basket) and 1 W11255272 (gearcase)
Chris S.
RANGE MAYTAG MER6600FZ2 I replaced the hinges and checked operation. All operations check ok.
Chris S.
WASHER WHIRLPOOL WTW7040DW1 The clutch isn’t shifting as well as it should. ; ordrng 1 W10734521 (slider)
Chris S.
RANGE MAYTAG MER6600FZ2 The door hinge on the right is bent. ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Chris S.
WASHER MAYTAG MVWB865GW0 I installed the agitator and cap. Checked operation. All operations check ok.
Chris S.
WASHER MAYTAG MVWB865GW0 The agitator cap is coming off when in a wash cycle. ; ordrng 1 W11111466 (cap) and 1 W11161960 (agitator)
Uriah B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Uriah B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "F4E3F7E1Found power to pump, but pump not running. Needs pump and motor. Control in case needed.; ordrng 1 W11087376 (pump&motor)"
Chris S.
DISHWASHER WHIRLPOOL MDB4709PAW1 The wiring harness shorted out at the control board causing the plastic to melt from the heat. Customer will not repair the unit. I’m unsure of the initial cause of the wiring short.
Uriah B.
RANGE WHIRLPOOL JES9750AAS "12001656. Sensor.Temps reading below what they should be. Nothing showing wrong, but sensor most likely causing issue. Control is discontinued. Cx to observe after temp adjust."
Uriah B.
WASHER MAYTAG MVWC465HW2 Unit in emergency drain when arrived. Found no error codes in diagnostic. Ran through auto test perfectly. Reset and recalibrated unit. Cx to observe.
Chris S.
DRYER MAYTAG MEDB765FW0 I removed hardened glue with sandpaper and adjusted the front rollers up a bit. All operations check ok. Customer will observe. If we are called back on this issue we need to order and replace the front bulkhead.
Uriah B.
WASHER WHIRLPOOL WTW8500DC2 Cx not ok with service charge to remove drain pan and raise legs
Uriah B.
MICROWAVE MAYTAG MMV4205DS1 "Found unit not closing door properly. Checked switches, checked cams. Cams were pushed back into the wrong position. Went in and corrected the cams. Reset unit. Switches still good. All checks ok."
Uriah B.
WASHER WHIRLPOOL WTW8500DC2 F7E9F0E3F8E6F2E1Reset unit. Checked wire connections. Checked lid lock operation. Some wear on the drain pan indicated the basket had dropped and was rubbing the motor on the pan. Ran auto test cycle. Secured the drain with tie. All checks ok. ; used 1 WP8567668 (TIE) from stock
Uriah B.
KITCHEN WHIRLPOOL WDTA50SAHW0 "Damaged in right bottom front. Needs new door, springs and door hinges, tub and frame, electric box, possibly needs drain motor because every5ing was pushed back in toward the pump and motor. Recommend replacement as the amount of parts and labor do not justify repair right out of the box. Door will not open even halfway. Cx to try to get Home Depot to bring new unit since the one in her home has not even been installed yet. Will need all parts emailed to Leslie.; saved tckt"
Uriah B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "F4e3F5e1F6e4Found power to pump and motor. Needs pump and motor. Pump and motor. 186.35Labor. 98.75SR 7726288389Per techline, sounds like with proper voltage at board. Control may be at fault. Cx does not want to try to replace control board. ; ordrng 1 W11305297 (cntrl-elec)"
Chris S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I installed the left side bracket and checked operation. All operations check ok.
Uriah B.
DRYER WHIRLPOOL WED4915EW1 Replaced timer. Ran test cycle. All checks ok. Cx to observe.
Chris S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The left side slide is going very hard. Will replace left slide bracket. ; ordrng 1 WPW10625067 (bracket)
Chris S.
REFRIGERATOR MAYTAG MF12568AEB Icemaker started to make ice again. If the icemaker stops producing ice again we will replace the icemaker W10583817.
Uriah B.
DRYER WHIRLPOOL WED4915EW1 Ran test cycle to see if timer would move. Timer is not progressing though operation appears to be normal otherwise. Needs timer. ; ordrng 1 WPW10185992 (timer)
Uriah B.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Freezer temp is reading at 0 degrees by thermo couple. Ran icemaker harvest cycle and completed fine. Checked ice box fan and was running fine. Found icemaker off at on/off switch on inside of door. Reset unit by unplugging for about 30 seconds.Cx to observe.
Uriah B.
DISHWASHER WHIRLPOOL MDB7749AWM1 Found door switch wire has disconnected. Reconnected and tested unit. All checks ok. Will need console. If any work needs to be done. W10811151. Console.
Chris S.
OVEN WHIRLPOOL WFE505W0HW1 Installed door gasket All operations check ok.
Uriah B.
SXS 22' WHIRLPOOL WRS321SDHZ02 Replaced main control board. Cx to observe.
Uriah B.
SXS 22' WHIRLPOOL WRS321SDHW02 Tightened compressor down to chassis. Checked evap fan and all checked ok. Cx to observe.
Uriah B.
DRYER MAYTAG MEDC465HW0 "Found power on one of the legs coming to the unit was insufficient. One was 120, the other was under 20V"
Uriah B.
SXS 22' WHIRLPOOL WRS321SDHZ02 Replaced control and wire harness. Put Permugum over thermistor. All checks ok. Cx to observe.
Chris S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed valve and filter housing checked for leaks and found none. All operations check ok.
Chris S.
WASHER MAYTAG MVWC565FW0 Shift actuator is no longer sensing basket speed. Replaced actuator and checked operation. All operations check ok. ; used 1 W10913953 (ACTUATOR ) from stock
Chris S.
WASHER MAYTAG MVWC565FW0 Shift actuator is no longer sensing basket speed. Replaced actuator and checked operation. All operations check ok. ; used 1 W10913953 (ACTUATOR ) from stock