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Local Reviews
for Hollins, VA
Powered by Fluid LOCALRepair on Whirlpool refrigerator
Kathy - Hollins, VA
Uriah was very pleasant and professional. He quickly repaired our ice maker, explaining what he was doing. We would not hesitate to use ApplianceCare again if needed
Response from ApplianceCare:
Thank you, we are glad to hear good service.
Service on Whirlpool refrigerator
Kathy - Hollins, VA
The ice maker was working intermittently. Chris knew just what the problem was, ordered the part, and returned 2 days later and repaired our refrigerator
Great service
Selena - Hollins, VA
He was great and very efficient and took time to explain what was wrong with my microwave as he was fixing it
Response from ApplianceCare:
Thank you for giving us your feedback! We are glad to hear the issue was resolved in an efficient and thorough manner.
Superb Customer Service
Janet - Hollins, VA
Prompt Courteous Appeared knowledgeable
Response from ApplianceCare:
Thank you for writing a review!
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Gary - Hollins, VA
Response from ApplianceCare:
Thank you for taking the time to rate our service. If there are any questions you have, please feel free to contact us so we can be a help to you.
Excellent
Carrie - Hollins, VA
ApplianceCare was great! Fast appointment and quickly determined the problem.
Excellent service
John - Hollins, VA
My washer was still under warranty through Lowe’s. I was called before technician arrived which I appreciated. The problem was quickly diagnosed and needed part was in service vehicle. Part was promptly I stay and washer works perfect. Technician answered all my questions and was very friendly
Response from ApplianceCare:
Thank you very much for taking the time to leave this review.
Great Service
John - Hollins, VA
I was called prior to arrival. Arrival was prompt. Problem with my washer was diagnosed quickly. The needed part was in the vehicle. The red pair was doing quickly. Technician was very friendly and answered all my questions. An excellent good which left me very satisfied 😁
Uriah B.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 Replaced UI and icemaker. All checks ok.
Uriah B.
KITCHEN WHIRLPOOL WDF331PAHS0 Found the lower spray arm melted and broke off its mount. ; schdld next appmnt for 9/8 TUE AM
Uriah B.
KITCHEN WHIRLPOOL WDF760SADM0 F8e1Drain sounds fine. Pump not running every time it is getting power. Needs control and sump and motor. ; ordrng 1 W10751502 (Control) and 1 WPW10671942 (Sump and motor)
Uriah B.
DRYER WHIRLPOOL MEDP575GW0 "Temp readings at 210, 110, 202, 108, 201, 109, 200, 107. Avg temp 155On high. 190, 123, 189, 123, 189, 122, 188, 122, 188, 123, SR7728711385. Per techline, readings on the exhaust side are actually reading above normal on low temp setting, At around 156instead of 130. Venting was just cleaned by professional. Picture of cleaning results in pictures. Washing machine is spinning out clothes well. Flexible vent is not perfectly cylindrical, but does not seem to be restricting airflow to he point of cx complaint. Techline suggested flexible venting as issue or venting itself."
Uriah B.
DRYER WHIRLPOOL MEDP575GW0 Checked unit operation and wire harness connections. Checked airflow and seemed ok. Recommended cleaning exhaust duct. ; used 1 8567668 (Tie) from stock
Uriah B.
WASHER MAYTAG MVWX655DW2 "Basket is bouncing back and forth in spin. Needs basket, suspension, and gearcase. ; ordrng 1 W10752719 (Basket) and 1 W11130362 (Suspension) and 1 W11035751 (Gearcase)"
Chris S.
REFRIGERATOR WHIRLPOOL WRF954CIHV00 I installed the icebox fan and checked operation all operations check OK
Uriah B.
REFRIGERATOR MAYTAG MSC21C6MFZ00 "replaced wire harness to evap fan, defrost element, bimetal (included on harness). all checks ok. cx to observe."
Uriah B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 replaced led module in ceiling of fridge
Uriah B.
RANGE WHIRLPOOL WFE550S0HZ1 Replaced both hinge mounting screws. All checks ok.
Uriah B.
RANGE WHIRLPOOL WFE550S0HZ1 "Active hinge pin busted. Replaced both hinges. WPW10299224WPW10299227Screw stripped out as well. ; ordrng 2 WPW10031790 (screw)s, pckd up 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)"
Uriah B.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Found some frost on the light in the middle. Sealed freezer cabinet with silicone around whole cavity.; used 1 W10841140 (ADHESIVE.) from stock
Uriah B.
REFRIGERATOR MAYTAG MSC21C6MFZ00 Icemaker went through harvest and filled. Icemaker section. Needs door and ice bin cover. Ice bin cover. W11126296Door. LW10839911; ordrng 1 LW10839911 (dor-fip) and 1 W11126296 (cover-frnt)
Uriah B.
WASHER MAYTAG MVWB835DW1 F2e1F7e9Leaking from gearcase. Rotor stator also not operating properly as they are agitating very loudly. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)
Chris S.
WASHER WHIRLPOOL MVWB765FW3 The is a F5E2 error code indicating that the lid latch is failing. I went into diagnostic and the lid wouldn’t remain locked. ; ordrng 1 W10810403 (lid lock assy)
Uriah B.
WASHER MAYTAG MHW5630HC0 F5e2F8e1F0e5Checked wiring and all operation. Errors do not seem to be an issue at this time. Cx to observe the timer for proper countdown since they have noticed that it gets stuck sometimes on a particular number for an extended period. Found seal clogged with hair and debris.; used 1 WP8567668 (TIE) from stock
Uriah B.
M/W OTR MAYTAG MMV1174FZ2 Light always on. Replaced control board. All checks ok.
Uriah B.
FREEZER WHIRLPOOL WZF79R20DW03 Needs door. Bent badly at the top. ; ordrng 1 W10733695 (gasket-dor) and 1 W10747004 (dor-fmd)
Uriah B.
WASHER WHIRLPOOL WTW7040DW1 Replaced control and console. Ran calibration and auto test. All checks ok.
Uriah B.
OVEN WHIRLPOOL WFE505W0JZ0 Terminal block wiring was broken due to poor connection on unit side. Repaired wiring and replaced terminal block. All checks ok.
Chris S.
KITCHEN WHIRLPOOL WRF757SDHZ00 I Installed the led module and checked operation. All operations check ok.
Uriah B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Checked operation of the defrost. Checked all water connections. All checks ok.
Uriah B.
KITCHEN WHIRLPOOL WRF757SDHZ00 Needs FC led module. ; ordrng 1 W11205083 (module)
Uriah B.
WASHER WHIRLPOOL WTW7040DW1 Cx needs Friday afternoon as late as possible. Scheduled for 2-5pm. ; schdld next appmnt for 1/24 FRI 2-5
Chris S.
WASHER WHIRLPOOL WTW7040DW1 I installed the slider and checked operation. All operations check ok except I wasn’t able to get it to do a calibration or a diagnostic cycle. Will replace UI and control. ; rqstng P&A on 1 W10812423 (cntrl-elec) and 1 W10858298 (console assy.)
Chris S.
WASHER WHIRLPOOL WTW4816FW2 The washer basket seems to have a wobble to it that isn’t normal. If we repair the unit we will replace the gearcase and basket. Lowe’s may replace the washer. ; ordrng 1 W10554251 (spin basket) and 1 W11255272 (gearcase)
Chris S.
RANGE MAYTAG MER6600FZ2 I replaced the hinges and checked operation. All operations check ok.
Chris S.
WASHER WHIRLPOOL WTW7040DW1 The clutch isn’t shifting as well as it should. ; ordrng 1 W10734521 (slider)
Chris S.
RANGE MAYTAG MER6600FZ2 The door hinge on the right is bent. ; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)
Chris S.
WASHER MAYTAG MVWB865GW0 I installed the agitator and cap. Checked operation. All operations check ok.
Chris S.
WASHER MAYTAG MVWB865GW0 The agitator cap is coming off when in a wash cycle. ; ordrng 1 W11111466 (cap) and 1 W11161960 (agitator)
Uriah B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0
Uriah B.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "F4E3F7E1Found power to pump, but pump not running. Needs pump and motor. Control in case needed.; ordrng 1 W11087376 (pump&motor)"
Chris S.
DISHWASHER WHIRLPOOL MDB4709PAW1 The wiring harness shorted out at the control board causing the plastic to melt from the heat. Customer will not repair the unit. I’m unsure of the initial cause of the wiring short.
Uriah B.
RANGE WHIRLPOOL JES9750AAS "12001656. Sensor.Temps reading below what they should be. Nothing showing wrong, but sensor most likely causing issue. Control is discontinued. Cx to observe after temp adjust."
Uriah B.
WASHER MAYTAG MVWC465HW2 Unit in emergency drain when arrived. Found no error codes in diagnostic. Ran through auto test perfectly. Reset and recalibrated unit. Cx to observe.
Chris S.
DRYER MAYTAG MEDB765FW0 I removed hardened glue with sandpaper and adjusted the front rollers up a bit. All operations check ok. Customer will observe. If we are called back on this issue we need to order and replace the front bulkhead.
Uriah B.
WASHER WHIRLPOOL WTW8500DC2 Cx not ok with service charge to remove drain pan and raise legs
Uriah B.
MICROWAVE MAYTAG MMV4205DS1 "Found unit not closing door properly. Checked switches, checked cams. Cams were pushed back into the wrong position. Went in and corrected the cams. Reset unit. Switches still good. All checks ok."
Uriah B.
WASHER WHIRLPOOL WTW8500DC2 F7E9F0E3F8E6F2E1Reset unit. Checked wire connections. Checked lid lock operation. Some wear on the drain pan indicated the basket had dropped and was rubbing the motor on the pan. Ran auto test cycle. Secured the drain with tie. All checks ok. ; used 1 WP8567668 (TIE) from stock
Uriah B.
KITCHEN WHIRLPOOL WDTA50SAHW0 "Damaged in right bottom front. Needs new door, springs and door hinges, tub and frame, electric box, possibly needs drain motor because every5ing was pushed back in toward the pump and motor. Recommend replacement as the amount of parts and labor do not justify repair right out of the box. Door will not open even halfway. Cx to try to get Home Depot to bring new unit since the one in her home has not even been installed yet. Will need all parts emailed to Leslie.; saved tckt"
Uriah B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "F4e3F5e1F6e4Found power to pump and motor. Needs pump and motor. Pump and motor. 186.35Labor. 98.75SR 7726288389Per techline, sounds like with proper voltage at board. Control may be at fault. Cx does not want to try to replace control board. ; ordrng 1 W11305297 (cntrl-elec)"
Chris S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I installed the left side bracket and checked operation. All operations check ok.
Uriah B.
DRYER WHIRLPOOL WED4915EW1 Replaced timer. Ran test cycle. All checks ok. Cx to observe.
Chris S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The left side slide is going very hard. Will replace left slide bracket. ; ordrng 1 WPW10625067 (bracket)