Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.


Local Reviews
for Fredericksburg, TX

ApplianceCare Rated 4.5 out of 5 stars based on 24 customer reviews

Map of Fredericksburg, TX

Great service.




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Fredericksburg, TX

Great service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Fredericksburg, TX

Excellent




Review of ApplianceCare

On time. Very friendly. The computer is easy to deal with. Very pleased with the service. Love the tech tracker!


Response from ApplianceCare:

Thank you for the review!


Map of Fredericksburg, TX

Great service




Review of ApplianceCare

Only issue was they never let me know they were coming until 10 min before arriving


Response from ApplianceCare:

Thank you for the review.


Map of Fredericksburg, TX

did not take long for him to locate the problem




Review of ApplianceCare


Response from ApplianceCare:

Thank you For the review!


Map of Fredericksburg, TX

Great service!!!




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Fredericksburg, TX

Michael




Review of ApplianceCare

Outstanding service!


Response from ApplianceCare:

Thanks!


Map of Fredericksburg, TX

Perfect!!!!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Fredericksburg, TX

MWood




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Fredericksburg, TX

Great




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you!


Very Happy




Review of ApplianceCare

These people are great and on time and get repairs done quickly. I highly recommend them.


Response from ApplianceCare:

Thank you for the review.


Keith Scott




Review of ApplianceCare


Very good service




Review of ApplianceCare

As our Jenn Air refrigerator was dying an agonizing death, Appliance Care did a great job of trying to repair it. After determining it was repairable they got in touch with Jenn Air a provided all the information needed to get a new refrigerator sent out.


totally professional




Review of ApplianceCare

Scheduling and tracking arrival was excellent. Uniformed. Courteous. Expensive = how many service pros does it take to change a light bulb in the freezer? Answer 2 men and $400.


Response from ApplianceCare:

Thank you for giving us your feedback


Great professional service.




Review of ApplianceCare

Service was able to fix refrigeration problem.


Response from ApplianceCare:

Thank you for giving us your feedback!


Dryer/ erratic loud noise during operation




Review of ApplianceCare

Doug took time to discover source of problem and replaced defective parts to correct it.


Pat




Review of ApplianceCare

Good service timely. Very helpful with difficult stove


Compressor replacement




Review of ApplianceCare

Yea


Response from ApplianceCare:

Thank you for giving us your feedback!


Worst service experience in my life! 6 weeks of frustration. Paid $435 for work and parts; tech said Ice Maker working fine now. Said 24 hours to cycl




Review of ApplianceCare


Response from ApplianceCare:

THank you for giving us your feedback! We do apologize for any inconvenience you experienced. Our office will be reaching out to you soon.


Too many trips for dryer repair




Review of ApplianceCare

Took over 6 appointments, almost two months for dryer to be repaired properly. Poor scheduling, inadequate quality control for parts ordered.


Response from ApplianceCare:

Thank you for giving us your feedback! I will pass this information on to my manager for review and for future training of our technicians. We do apologize for any inconvenience that was caused throughout this service experience.


Professional




Review of ApplianceCare

Doug and Sherman were very polite and professional. They were very courteous upon entering house...one of them removed shoes and the other put shoe covers on. They were quick in finding out what the problem was and in fixing it. I would definitely recommend and call them again.


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear your experience with us met your expectations.


Our techs were wonderful !!!




Review of ApplianceCare

No issues. Fast and prompt!


Response from ApplianceCare:

Thank you for writing a review!


Understood the problem




Review of ApplianceCare

It was quite obvious that the “thimble” design was changed because WP had a slamming open door problem. So when the design was changed no one had enough sense to keep a supply of the old thimble or notify service personnel how to do a correction. So time drug on for over 2 months while the same Wrong part was ordered again!!! In my case the root of the problem came from shipping damage and could not be corrected. The technicians did the best they could in trying to solve the problem thus my rating my rating is of WP.


Response from ApplianceCare:

Thank you for leaving a review for us. We apologize for any inconvenience this caused you. If there was anything we could have done better to bring you 5-star service, please feel free to reach out and let us know.


Great service




Review of ApplianceCare


Response from ApplianceCare:

Thanks for reviewing!


Colton B.

Colton B.

DISHWASHER MAYTAG MDB8959SKW0 "Issue was a broken chopper on drain pump. Replaced drain pump, unit tested good."

Near W Live Oak St, Fredericksburg, TX 78624
Colton B.

Colton B.

DISHWASHER MAYTAG MDB8959SKW0 "Issue was a broken chopper on drain pump. Replaced drain pump, unit tested good."

Near W Live Oak St, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KSSC36FTS04 Issue was ice maker not turning off and ice. Finding issue to be the ice maker arm was improperly installed. Fixed that. Also found a frozen ice schute causing water to leak down the freezer wall. Defrosted all ice and ice maker chute. Ice maker filled properly with no leaks. Unit tested good.

Near Fredericksburg, TX 78624
Douglas H.

Douglas H.

REFRIGERATOR AMANA ART308FFDB06 "Last tech found faulty compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Advised of 24-48 hr cool down period. ; used 1 W10890128 (COUPLER), and 1 W10890291 (COUPLER) from stock"

Near Friendship Ln, Fredericksburg, TX 78624
Colton B.

Colton B.

DISHWASHER KITCHEN AID KDTE104ESS1 "Issue was a no drain dishwasher. Found glass in drain pump. Removed glass, unit tested good."

Near Fredericksburg, TX 78624
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW2 Issue was the tub almost over filled. Ordering new control to resolve issue. ; ordrng 1 W11419215 (CONTROL )

Near N State Hwy 16, Fredericksburg, TX 78624
Colton B.

Colton B.

DRYER MAYTAG MEDB765FC0 "Issue was a noisy dryer. Replaced motor, blower, housing and mount. Unit tested good."

Near Pedernales Estates Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Issue was a faulty HV board. Replaced control, unit tested good. Collected P&L."

Near W Mulberry St, Fredericksburg, TX 78624
Colton B.

Colton B.

ICEMAKER (STANDA SCOTSMAN SCN60PA-1SU Issue was unit still not draining. Cleaned out pressure hose and relieved a kink in the drain line. Unit now drains when it should. Unit testing good at this moment. Told customer to call us if anything changed.

Near Fredericksburg, TX 78624
Colton B.

Colton B.

RANGE IKEA IGL730CS0 Customer concerned with all igniters sparking and missing spreader and cap. Told customer that all igniters sparking is normal. Ordering new spreader and cap to replace the missing burner. ; ordrng 1 WPW10256025 (burnr-head) and 1 WPW10479988 (cap-burner)

Near N Pecan St, Fredericksburg, TX 78624
Colton B.

Colton B.

WASHER WHIRLPOOL WFW6620HC "Unit was installed on January 20, 2020. Issue is that unit is not spinning. Unit seemed to work fine while I was there. Found no error codes and unit spun well. Customer will record issue if it happens again."

Near Grape Creek Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

WASHER MAYTAG MVWX655DW2 Issue was no lights on control. Plugged unit in and it immediately started draining. After it drained the unit performed well. No error codes stored. Unit just needed to finish draining. Drain sounded good.

Near N State Hwy 16, Fredericksburg, TX 78624
Colton B.

Colton B.

RANGE WHIRLPOOL WFE515S0EW Issue is broken cooktop glass. Ordering new cooktop to resolve issue. Will call customer when they come in. ; ordrng 1 W10472020 (cooktop)

Near St Ann St, Fredericksburg, TX 78624
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHEN AID KODE500ESS "Issue was a damaged inner door panel. Replaced panel, unit tested good."

Near Klein-Ahrens Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

ICEMAKER (STANDA SCOTSMAN SCN60PA-1SU Issue was that unit was now not draining. Called Scotsman techline who had me jump the drain pump. Unit drained well. Sotsman’s recommendation was to replace the pressure switch. Replaced pressure switch to resolve issue. Collected P&L costs.

Near Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL GI5SVAXVL01 "Issue was a no cool refrigerator. Lights are the only thing working. Called techline and spoke to Leon, who instantly stated that it was a bad HV board. Collected SC And quoted customer for P&L on return visit. Ordering new control and returning.; ordrng 1 WPW10310240 (cntrl-elec)"

Near W Mulberry St, Fredericksburg, TX 78624
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Last tech found possible restriction in SS. Found issue to be faulty compressor. Replaced compressor to resolve the issue. Vacuumed unit, held vacuum. Recharged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Collected labor costs. Advised customer of 24 to 48 hr cool down period. Whirlpool covering parts."

Near Middle Creek Rd, Fredericksburg, TX 78624
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 "Per Sb web SS parts still covered until 4/12/2021 labor is not though. Last trip found unit had a leak in the EVAP. Replaced EVAP and compressor due to leak, compressor was running without refrigerant. Vacuumed unit, held vacuum. Charged unit, held charge. Unit functioning as designed. Advised customer about filter being clogged and advised to run a clean cycle. Collected labor costs."

Near Danz Ln, Fredericksburg, TX 78624
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHENAID KEBS177SSS04 Issue is no heat on oven. Found no error codes on unit. No bake or broil operation. Believe issue to be a faulty thermal fuse. Could not pull unit out to test anything. It is an under counter oven and the bottom of the counter top is sat directly on the top of the oven. Talked to customer about having someone out to remove it before I return. Collected SC fee. ; ordrng 1 WP8304452 (fuse-thrml)

Near Knopp School Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS571CIHW01 Issue is damaged parts. Ordering all parts and returning. Will call customer when they get in.; ordrng 1 W10276265 (trim-dispr) and 1 W10901046 (hinge-door) and 1 WPW10276209 (grille) and 1 WPW10713160 (grille)

Near W Burbank St, Fredericksburg, TX 78624
Colton B.

Colton B.

DRYER MAYTAG MED8630HC "Issue is poor dry performance. Unit heats, spins and puts out heat. Maintenance guy states that they haven’t been cleaning out lint trap. Had pictures. Customer needs to have lint trap cleaned out after every use. No error codes, unit tested good."

Near Oakview Ct, Fredericksburg, TX 78624
Colton B.

Colton B.

DISHWASHER KITCHEN AID KUDE60FXPA3 "Issue was a damaged control panel. Replaced control panel, unit tested good. Part was damaged by tech so tech will cover it. Customer will call if issues return."

Near Sugar Creek Trail, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRSC503ESS00 "Issue was no ice dispensing. Replaced dispenser motor, unit tested good. Collected P&L."

Near W Schubert St, Fredericksburg, TX 78624
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 "Issue is a no cool ice maker. Ran compressor in diagnostics and saw no frost pattern on evaporator. Evaporator isn’t even getting cool. Called techline and spoke to Andy, who said without getting pressure reading on sealed system it’s hard to tell whether we have a leak somewhere. Needs a. Sealed system tech to come check pressure. We have a compressor in the SSB, so I’m going to go ahead and order one just in case. Collected SC fee and quoted for labor.; ordrng 1 WPW10605286 (compressor)"

Near Danz Ln, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Issue is a no cool refrigerator. Customer replaced board, which appears to have fixed the defrost issue. Issue now though is either a restriction of low Freon. Did not find any frost pattern on freezer evaporator or refrigerator evaporator. Compressor is drawing 2 amps. Called techline Cathy to confirm. Customer will call and advise whether or not they want to go through with repair.; schdld next appmnt for 1/4 MON !, states that autho needed"

Near Middle Creek Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

DISHWASHER KITCHEN AID KUDE60FXPA3 "Issue is that the unit sometimes turns itself on and does not wash properly. Called techline (7729608520) who suggested unplugging the dc vent fan from control and have customer use it. If issues persist replace the door latch if they don’t, we should replace the vent fan. Broke connector for UI panel while attempting repair. Ordering a new one to resolve. Gate code is 1946.; ordrng 1 WPW10500086 (panel-cntl)"

Near Sugar Creek Trail, Fredericksburg, TX 78624
Colton B.

Colton B.

MW-HOOD COMBO KITCHEN AID KMHS120ESS Spoke with Laura who said that they are going to have entire unit replaced by the company they bought it from. I was informed by builder that customer does not want me back out. Told customer I’d notate everything and not go out. Builder is getting unit replaced.

Near E Morse St, Fredericksburg, TX 78624
Colton B.

Colton B.

WASHER WHIRLPOOL WFW75HEFW0 "Issue is that the drain pump runs constantly and the door will not unlock. Finding issue to be a faulty control. Quoted customer for SC+P+L. Customer will call us when or if they decide to go through with repair ; rqstng P&A on 1 W11201274 (cntrl-elec), states that autho needed"

Near S US Hwy 87, Fredericksburg, TX 78624
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHEN AID KUIC15PHZS0 Unit not cooling. Rediagnosed unit to find unit had no standing pressure. Checked unit to find the EVAP leaking. Parts under warranty labor not. Ordering EVAP to resolve the issue. Rescheduling compressor Incase compressor damaged from lack of Freon. Evaporator on b/o; ordrng 1 WPW10218037 (EVAPORATOR )

Near Danz Ln, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR AMANA ART308FFDB06 "Issue is a no cool refrigerator. Found no frost pattern on evaporator. Evaporator wasn’t even cold. Compressor doesn’t want to stay on, even with a new start device. Finding issue to be a seized compressor. Ordering new compressor and returning. ; ordrng 1 W11209866 (compressor)"

Near Friendship Ln, Fredericksburg, TX 78624
Colton B.

Colton B.

RANGE WHIRLPOOL WGE745COFS01 Issue is that the oven temps are not consistent. Called ahead to customer. Customer doesn’t want me coming out without parts. Ordering comtrol and oven sensors just in case. Will call customer when they arrive. ; ordrng 1 W10877730 (cntrl-elec) and 2 WP7430P044-60 (top-oven)s

Near W Distant View Dr, Fredericksburg, TX 78624
Colton B.

Colton B.

MW-HOOD COMBO KITCHEN AID KMHS120ESS "Issue was a noise during heating. Replaced transformer and magnetron to resolve issue. Tried to test unit but miswired it, blew the 20a fuse. Did not have one to replace it with. Ordering two new fuses to finish repair. Returning next Wednesday. ; ordrng 2 W10138793 (fuse)s"

Near E Morse St, Fredericksburg, TX 78624
Colton B.

Colton B.

WASHER WHIRLPOOL WTW8040DW2 "Issue was a leaking valve. Replaced valve, dispenser no longer leaks. Found some residue in the water lines. Brought this to the customer’s attention. Collected SC+P+L.; used 1 W11220230 (VALVE) from stock"

Near Songbird Dr, Fredericksburg, TX 78624
Colton B.

Colton B.

COOKTOP ELECTRIC JENN-AIR JIC4736HB00 Issue is that the center front burner does not heat as well as he others. Customer demonstrated this by boiling water on all the burners much quicker than the center front one. Ordering new element to resolve issue. ; ordrng 1 W11195476 (elmnt-surf)

Near Hayden Ranch Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

ICEMAKER (STANDA JENN-AIR JIM158XXCX "Installed new drain pump, unit tested good. Did not need the other parts."

Near Knopp School Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

DRYER WHIRLPOOL WED4815EW Issue was a squeaking dryer. Used dryer repair kit to resolve issue. Unit tested good. ; used 1 4392065 (REPAIR-DRYER) from stock

Near Schattenbaum Dr, Fredericksburg, TX 78624
Colton B.

Colton B.

DISHWASHER KITCHEN AID KDTE334GPS "Issue is a dented door panel. Replaced panel, unit now looks good. Customer inspected new panel before and after installing. Customer signed for new panel."

Near Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ Issue was a frozen fill tube on ice maker. Replaced heater and controller. Unit tested good.

Near Northern Red Oak Ln, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR KENMORE n/a Issue was no ice production. Finding issue to be a faulty valve. Customer also would like us to replace the filter. Unit also not dispensing. Quoted customer 243.45 + tax.; ordrng 1 6600JB3001C (SWITCHES ) and 1 ADQ73613408 (FILTER) and 1 MJX62831301 (VALVE)

Near Big Rock Ranch Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRFC302ESS Customer stated that ice maker was now working. Will call back if it stops again.

Near E Distant View Dr, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Issue is that the refrigerator is cooling inconsistently. Finding issue to be a bad start device. Will take it a few times to start compressor. Sometimes in diagnostics the compressor will not start at all. Tried new start device, compressor kicked right on. Unit testing good."

Near S Columbus St, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Issue was a noisy dampner. Replaced dampner, unit tested good."

Near Lower Crabapple Rd, Fredericksburg, TX 78624
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRSF705HPS00 Issue was a frozen evaporator. Replaced defrost thermistor and fan scroll. Unit tested good.

Near Fredericksburg, TX 78624
Colton B.

Colton B.

COOKTOP GAS JENN-AIR JGD3536GS00 "Issue is that flames are too high. Unit is set up for NG when it is on LP. Ordering conversion kit. Currently on BO, will call when they come in.; ordrng 1 W11083838 (cnvrsn-kit)"

Near S US Hwy 87, Fredericksburg, TX 78624
Colton B.

Colton B.

DRYER MAYTAG MEDB765FC0 "Issue is a whining sound when dryer kicks on. Once dryer is running there is no noise issue. Belt, pulley and rollers all look to be in good shape. Finding issue to be bad start windings in the motor. Ordering a new motor and blower wheel to resolve issue. Will call customer when part comes in.; ordrng 1 WPW10349492 (wheel) and 1 WPW10508324 (motor-drve)"

Near Pedernales Estates Rd, Fredericksburg, TX 78624