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Local Reviews
for Falfurrias, TX

ApplianceCare Rated 3.0 out of 5 stars based on 2 customer reviews

Map of Falfurrias, TX

Dissatisfied




Review of ApplianceCare

I had to hire an electrician because the technician that came to fix my dryer said I had Dryer and Stove on the same breaker and he also said he fixed my dryer. Came to find out that dryer and stove were not on the same breaker and the dryer still didn’t work. I called the company I purchased dryer from and they came to check it and noticed the dryer had a loose wire!! The technician that came to fix my dryer the first time had no idea what he was doing when he came to my house!! Not to mention I had already been without a dryer for almost 3 weeks because no parts were available or they couldn’t send a technician!


Map of Falfurrias, TX

Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows drain pump continuously running. Also receiving error codes for Stocks button and long fill. Replace drain pump water valve and control board to resolve issue.; ordrng 1 W10775446 (pump-water) and 1 W10869799 (valve) and 1 W11101101 (cntrl-elec)

Near TX-285, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Call customer prior to arrival to confirm location. Customer states address on file apartment number six. Arrived at address to find out it was an apartment complex/ housing authority call customer again to find out exactly which apartment was hers because on the phone she stated six but address is start at 900 when I tried to conference in the name of the apartment complex customer started speaking to me in a very discreet spec for mocking attitude/tone of voice. I did inform customer that I would be counseling her service call because I would not be spoken to and that way. Phone call to customer as always was recorded on 3CX. I did notify NR Of the incident with the customer.

Near S Gardner St, Falfurrias, TX 78355
Adam H.

Adam H.

OVEN WHIRLPOOL WOS51EC0HS0 Customer complaint of display acting funny and showing the temperature is changing. Diagnostic show no saved fault codes. Tested all functions of unit with no issue all commands were excepted and responded as designed. Cannot duplicate customers complaint. I did advise customer if it does happen again try to take a video so we can see what is going on. Cleared fault code history even though no fault codes were saved and also reset control. Issue resolved

Near Co Rd 220, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER MAYTAG MEDC465HW0 Customer complaint of dryer still making squeaking noises. Further inspection of unit shows posts that hold support rollers showing where in tear. Sending supports and applied lubricant. Tested unit issue resolved

Near E Rice St, Falfurrias, TX 78355
Adam H.

Adam H.

RANGE KITCHENAID KSEG700ESS3 Customer made appointment because unit was showing error code. F2 E1 shows as stuck button. Auto tested unit and manually tested interface all functions work as designed no issues found. Customer was concerned that error code would be power failure because retailer told her that’s what it meant. Cleared her history tested unit issue resolved

Near TX-285, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WTW6120HW0 After installing control board and still not having a response to the unit look at service pointer to find out that both interface and control need to be replaced at the same time. Re-ordering a control board and interface and counsel to resolve issue. Have not set return date pending parts arrival; ordrng 1 W11093764 (CONSOLE ) and 1 W11112920 (FACSI) and 1 W11387682 (CONTROL )

Near US-281, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WTW6120HW0 Inspection of unit shows no error codes. When testing unit to confirm detergent is being dispensed from bulk dispenser unit continuously hums with no detergent actually being dispensed. Replace dispenser assembly and meter to resolve issue. Have not scheduled return date pending part arrival. Have not set return date.; ordrng 1 W11094592 (Dispenser assembly housing) and 1 W11130938 (Dispenser harness) and 1 W11174982 (DISPENSER BEZEL) and 1 W11174984 (DISPENSER DRAWER) and 1 W11238377 (METER)

Near W Bennett St, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER MAYTAG MEDC465HW0 Installed components tested unit issue resolved

Near E Rice St, Falfurrias, TX 78355
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WOC75EC0HS03 Installed components tested unit issue resolved

Near W Hise St, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER MAYTAG MEDC465HW0 Customer complaint of long drive times. Inspection of unit shows customer has vent running up and out through the ceiling traveling a distance of more than 12 feet also when disconnecting dryer vent pulled out large wad of lint soaking wet with water show this to customer and explained how dryers need to vent correctly in order for dry times to be optimal. Unit is getting good voltage and reaching proper temperatures. Issue resolved

Near Co Rd 201A, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Arrived at location to diagnose unit call customer customer states retailer picked up unit and worked at it at their location and said there was a loose wire and returned product to customer and apparently issue has been resolved.

Near Falfurrias, TX 78355
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Inspection of unit shows that timer has in fact gone out. After replacing timer and testing voltage read to ground 120 black ground 120 red to black 40. Informed customer that issue would be with the electrical and not the unit itself. Also a strong possibility they are running multiple appliances off of same breaker. Issue resolved

Near Falfurrias, TX 78355
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS321SDHB05 Customer states they’ve had unit plugged in for three days and unit never cool. Inspection of unit shows compressor is turning on but no frost pattern is visible on condenser. Replace compressor and control to resolve issue. Job will require a sealed system technician. Job will also require two possible three count for labor and distance; ordrng 1 W10879296 (compressor) and 1 W11265218 (CONTROL )

Near Co Rd 401, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW2 Inspection of unit shows customer has pillowcase stuck under agitator. Advise customer this is not a common problem does not usually happen but it is important to remember to wash like clothing with like clothing as well as being conscious of Cycle selection depending on load. Removed wash plate inspected calibrated unit issue resolved

Near W Candela St, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER WHIRLPOOL WED4815EW1 Inspection of unit shows good voltage and excellent airflow also timer not advancing. Replace timer and thermostats to resolve issue; ordrng 1 3387134 (thermostat) and 1 3392519 (thermal fuse) and 1 3977767 (thermostat 221 deg) and 1 W10185982 (timer) and 1 W10724237 (element) and 1 W10900067 (cutoff-tml)

Near W Bennett St, Falfurrias, TX 78355
Adam H.

Adam H.

REFRIGERATOR FRIGIDAIRE FFSS2615TE0 When I arrived at location to install components customer stated there was a part left in ice bin. I informed customer I didn’t disassemble any components on my last trip simply removed ice bin to test icemaker. After looking over parts list from Macon I determined that part that customer is talking about is not part of icemaker assembly or compartment. Install components tested unit issue resolved

Near W Allen St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WFW94HEAW0 Customer complaint of unit leaking water. Unit is out of warranty and customer was charged a total of for diagnostics including tax. Inspection of unit shows no error codes. Testing of unit shows all functions work as designed. Physical inspection of unit shows small rip/tear in Bello. But in the process of removing front panel nesting materials for rodents And rodent droppings very apparent. Will not work on this unit. Customer states they will most likely get new machine

Near Falfurrias, TX 78355
Adam H.

Adam H.

RANGE WHIRLPOOL WFE320M0ES2 Inspection of unit shows no display on stove. At time of testing unit was getting good voltage. Switched breaker came back tested unit still good voltage but display was flashing unable to pull diagnostic from unit. Replace main harness and control to resolve issue; ordrng 1 W10887898 (cntrl-elec) and 1 W11219895 (harns-wire)

Near W Littlefield St, Falfurrias, TX 78355
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL GSF26C4EXW00 Arrived at location customer stated they canceled the appointments within a couple hours of making it. Issue resolved

Near Co Rd 303, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for lid lock failure. Replace components calibrated unit ran verification cycle issue resolved

Near FM 2191, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8500DC5 Inspection of unit shows error code for off-balance load and stuck UI. Testing of unit shows everything in good working order no strange noises. Calibrated unit and ran verification cycle issue resolved

Near Falfurrias, TX 78355
Adam H.

Adam H.

DRYER MAYTAG MEDB850YW0 Inspection of unit shows multiple week points in support rollers drive belt and idler pulley. Advise customer of rough estimation of park cost and installation but customer has declined any further service. Unit is out of warranty and customer was charged diagnostic fee. Advise customer that she has 90 days before visit and diagnostics expire. We need to replace idler pulley drive belt support rollers and rings to resolve this issue

Near W Miller St, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER MAYTAG MEDB835DW4 Inspection of unit shows error code for restricted airflow. Customer does have exhaust for dryer going down and underneath the home traveling about 20 to 25 feet. Informed customer this is where his problem is at and will need to change where airflow is coming out of the home. Issue resolved

Near Falfurrias, TX 78355
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW2 Sr# 7727309059. Inspection of unit shows no error code calibrated unit and ran verification cycle all functions work as intended. Customers main concern was damage to clothing spoke with tech line about customer specific issue tech line states it all comes back to user error. Instruct customer in proper loading techniques and soap distribution. Issue resolved

Near Co Rd 302, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Inspection of unit shows one error code for over suds. Explain to customer how to fix this problem by flushing the system once or twice to get rid of excess soap. Calibrated unit and ran verification cycle all functions work as designed. Customers main concern was the amount of time the unit took to wash single cycle but after educating customer on various selections for unit issue has been resolved.

Near S Terrell St, Falfurrias, TX 78355
Adam H.

Adam H.

REFRIGERATOR MAYTAG MFI2569VEM1 Install components tested unit issue resolved customer was charged a total of 274.54 for parts labor and tax. Issue resolved

Near W Adams St, Falfurrias, TX 78355
Adam H.

Adam H.

RANGE AMANA ACR4303MFB1 Install component and tested unit issues resolved. In the process of moving unit customers receptacle for stove is dropping power off and on causing the unit to turn off and on. Advise customer to have professional electrician address the issue.

Near N Vargas St, Falfurrias, TX 78355
Adam H.

Adam H.

RANGE AMANA ACR4303MFB1 Inspection of unit shows no error codes but right rear burner without heat consistently. Also control board not always responding to keep pressing. Replace both to resolve issue; ordrng 1 W10259867 (elmnt-surf) and 1 W10837801 (cntrl-elec)

Near N Vargas St, Falfurrias, TX 78355
Adam H.

Adam H.

REFRIGERATOR MAYTAG MFI2569VEM1 Inspection of unit shows start device not engaging compressor. Wash and turn is keeping the unit from cooling. Unit is out of warranty and customer was charged. Customer is aware that cost of parts was a rough estimation only and labor plus parts will be due upon installation next visit. Ordering start device and capacitor to resolve issue.; ordrng 1 2264017 (sub 2169373) and 1 W10197428 (start device)

Near W Adams St, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER MAYTAG MEDC465HW0 Inspection of unit shows dryer in good working order. Customer is having a long drive times because of restricted airflow. Advise customer to clean out and reset exhaust hose to shortest most direct route to resolve issue.

Near Taylor Rd, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER MAYTAG MHW6630HW0 S# 7724407283. Previous contact with this customer at this location resulted in customer becoming hostile and belligerent with tech. Tech called trade care team at whirlpool to document this issue with the customer SR number above shows previous contact and notes that my company will not service this customer based on previous history. Trade care team instructed me to have my company contact customer and report issue and also to have customer call back to whirlpool so they can find a different tech company.

Near S Terrell St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8040DW0 Sr# 7726861743. Inspection of unit shows error code for stuck button. Ran verification cycle on units all functions work as designed. Call tech line to try and troubleshoot situation. Went over error codes with tech line tested all functions with tech line no issues found. Tech line states if we cannot duplicate customers complaint and the machine shows no error codes there’s nothing to be done. Issue resolved. SR number above. This will be the second visit we’re having to call tech line resulted in the same answer.

Near E Forrest St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8040DW0 Sr# 7726861743. Lid lock. over suds. off-balance load. Lid lock will not unlock. After running diagnostic on the unit found several error codes most of which come back to customer error over suds off-balance load. Only error code that did concern me was lid lock failure. Testing of lid lock in both automatic and manual show lid lock working and responding as intended. Customer was on hand to see all tests and functions of unit working as designed. Upon drain cycle it appears that drain pipe for washing machine is backed up advise customer to contact plumber to snake drain to resolve issue. In notes for specific job states for me to call tech line SR number above issue resolved

Near E Forrest St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4616FW2 Install components calibrated unit ran verification cycle issue resolved

Near W Noble St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8040DW0 Installed components calibrated unit ran verification cycle issue resolved

Near E Forrest St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4616FW2 Inspection of unit shows error code for motor fault. Visual inspection of wire harness underneath unit shows wire has split/broken loose because harness rubs against mounting points for capacitor. Replaced actuator capacitor and lower harness to resolve issue.; ordrng 1 W10815026 (actuator) and 1 W10866238 (capacitor) and 1 W10899776 (harns-wire)

Near W Noble St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Install components calibrated unit rent verification cycle no abnormal or strange noises coming from unit while running verification cycle. Issue solved

Near TX-285, Falfurrias, TX 78355
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Inspection of unit shows belt has broken. Unit does heat correctly replace belts with truck stock issue resolved; used 1 WPW10198086 (Belt) from stock

Near E Lamar St, Falfurrias, TX 78355
Adam H.

Adam H.

RANGE AMANA ACR4303MFB1 Inspection of unit shows same error code as before F6E1 after following suggested steps and procedures for checking resistance and voltage across-the-board all readings come back normal operation. Replaced oven sensor for a second time. Issue resolved.

Near N Vargas St, Falfurrias, TX 78355
Adam H.

Adam H.

RANGE AMANA ACR4303MFB1 Installed components tested unit all functions work as designed issue resolved.

Near N Vargas St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Inspection of unit shows no error codes. Also I could not duplicate customers complaint of strange noise during the wash cycle. Customer does have video of unit making strange noises during cycle. Replace clutch stater and rotor to resolve issue.; ordrng 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10817398 (clutch)

Near TX-285, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8040DW0 Inspection of unit shows error code for long fill no fill. Replace water valve and harness to resolve issue. Job will require authorization.; rqstng P&A on 1 W10631226 (harns-wire) and 1 W10758829 (valve)

Near E Forrest St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4616FW2 Stop component calibrated unit ran verification cycle all issues resolved. Unit runs as designed.

Near W Noble St, Falfurrias, TX 78355
Adam H.

Adam H.

RANGE AMANA ACR4303MFB1 Inspection of unit shows error code F3E0 short or opened oven sensor. Replace sensor and control to resolve issue; ordrng 1 W10181986 (sensor) and 1 W10308477 (elmnt-bake) and 1 W10837801 (cntrl-elec)

Near N Vargas St, Falfurrias, TX 78355
Adam H.

Adam H.

WASHER AMANA WTW5000DW1 Inspection of unit shows error code for basket speed fault as well as Motor fault. Manually testing components shows wash play not fully engaging and unit struggling to reach high rpm during spin cycle. Replace gear case motor actuator capacitor cam and belt to resolve issue. Job will need authorization; rqstng P&A on 8 8533953 (screw)s and 1 W10006384 (belt) and 1 W10006481 (gearcase) and 1 W10006487 (motor-drve) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10597177 (actuator) and 1 W10609476 (washplate) and 1 W10625046 (capacitor) and 1 W10625252 (screw) and 1 W10682535 (latch) and 1 W10721967 (drive pulley)

Near E Milam St, Falfurrias, TX 78355