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Local Reviews
for Fair Oaks Ranch, TX

ApplianceCare Rated 4.2 out of 5 stars based on 5 customer reviews

Map of Fair Oaks Ranch, TX

Christian was awesome!




Review of ApplianceCare

Christian was very polite & professional. Found the problem right away...very much an asset to your Company. Will definitely be using ApplianceCare again.


Response from ApplianceCare:

Thank you for writing a review!


Map of Fair Oaks Ranch, TX

Excellent Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Fair Oaks Ranch, TX

great prompt service




Review of ApplianceCare

Colton was very professional and timely


Response from ApplianceCare:

Thank you for writing a review! Colton is a vital part of our team.


Map of Fair Oaks Ranch, TX

Exceptional Service




Review of ApplianceCare

The technicians are always respectful and courteous.


Response from ApplianceCare:

Thanks for writing a review for us!


Map of Fair Oaks Ranch, TX

Not Fixed!




Review of ApplianceCare

Problem seemed to be fixed when you were here, but when I tried it again, it was worse! This is why I cannot give a better rating. You were professional and courteous.


Response from ApplianceCare:

Thank you for leaving a rating as we use our customers feedback for the betterment of our company. We would love to come back out to you and get the problem fixed! You will be hearing from us soon to set up a return appointment.


Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JSC23C9EEM00 Last trip found faulty thermistor and control. Replaced both to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Falls View, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

VENT HOOD KITCHEN AID KXD4636YSS3 Issue is that the downdraft sometimes gets stuck going up. Ordering a new motor and motor arms to resolve issue. Parts need autho from Home Depot. Returning Monday.; rqstng P&A on 1 WPW10398274 (motor) and 1 WPW10421277 (arm-motor) and 1 WPW10421280 (arm-motor)

Near Windermere Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

COOKTOP GAS WHIRLPOOL KCGS556ESS02 Smell of gas after last repair. Replaced valve and gas lines for center burner. Need screw as previous screw was stripped. Unit testing good now. No further issues at this point. No leaks. Yes to survey and leave behind.

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW8540BW1 "Unit making noise during spin cycle. Found cause to be blown bearing. Ordering outer tub with shaft to resolve the issue. Needs Auth ; rqstng P&A on 1 W10381078 (outer tub), states that autho needed"

Near Cibolo Path, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

COOKTOP GAS WHIRLPOOL KCGS556ESS02 Unit gives off heavy gas smell when center burner is being used. Finding cause to be faulty valve. Ordering valve to resolve the issue. ; ordrng 1 W11199023 (valve-brnr)

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF530PLYW5 Customer stated that the unit was working up until 10 days ago when they experienced a burning smell which lasted a few days. Ran diagnostics and found error code F8E2. Unit will only drain when cycle initiated. Found issue to be bad control board. Ordering parts to resolve issue.; ordrng 1 W10597045 (cntrl-elec)

Near Rolling Acres Trail, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT730PAHB0 Unit not starting. Found cause to be shorted start button on control and UI. Installed new control and UI to resolve the issues. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Timber Top Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Customer stated the issue is that the unit is not making ice, in addition to the doors not being level and there’s a squeaking noise on the right hand door. It appears as though the contractor has made a mistake in the installation process. Coordinating with contractor to resolve issues in addition to speaking with field supervisor. Ordering door skin to resolve cosmetic problem.; ordrng 1 W10799269 (door-skin)"

Near Man O War Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

WASHER MAYTAG MHW7000XW2 Last visit found faulty control. Swapped with new parts and ran automatic test cycle. Unit testing good now. Collected P&L.

Near Furtoso Way, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

WASHER MAYTAG MHW7000XW2 "Customer stated that the unit is not draining. Ran diagnostics and the control panel is lighting intermittently and non responsive. Clicking noise coming from the drain pump which stopped after about 5 minutes. Quoted service call, parts and labor for both parts individually. Found issue to be faulty control and possible drain pump which can’t be tested due to control issues. Collected service call.Scheduled for Friday. Customer understands parts might not be here in time and would have to reschedule. control and pump. Control only; ordrng 1 W10442139 (cntrl-elec) and 1 WPW10321032 (pump-water)"

Near Furtoso Way, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED8500DC4 Unit not heating. Found cause to be heater grounding out. Replaced heater to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind. ; used 1 WP3387747 (ELEMENT) from stock

Near Terra Vista, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW2 "Customer complaint is stained clothing and poor wash. Ran diagnostics and found no error codes. Manually tested function of washer, everything worked properly. Finding issue to be that customer was using too much detergent for load size. Instructed customer on proper detergent usage to resolve issue."

Near Fairway Run, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

DISHWASHER WHIRLPOOL GU1200XTLS3 "Issue was a noisy washer. Replaced dump assembly, unit tested good. Collected P&L."

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHENAID KODE300ESS02 Swapped out console to resolve issues. Unit testing good now.

Near Cavalry Dr, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

DISHWASHER WHIRLPOOL GU1200XTLS3 "Issue is a noisy dishwasher while washing. Took pump assembly apart and cleaned out debris, unit is still noisy. Finding issue to be a bad wash motor. Ordering a new sump assembly to resolve issue. ; ordrng 1 W10782773 (pump&motor)"

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRFF507ESS01 Last visit found faulty inlet valve. Replaced with new valve today and unit is testing good now.

Near Rolling Acres Trail, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE334GPS0 Issue was a leaking dishwasher. Last time out I took door off and reinstalled. This seemed to fix problem. Replaced upper spray arm just in case. Unit tested good.

Near High Cliff Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHENAID KODE300ESS02 Customer stated that the unit began flashing error codes. Provided pictures to document the errors F1E0 F2E1. Found issue to be faulty console. ; ordrng 1 W11087457 (console)

Near Cavalry Dr, Fair Oaks Ranch, TX 78015
Christian G.

Christian G.

DISHWASHER JENN-AIR JDTSS246GP0 Issue stated by customer: clip fell off of 2nd rack. Re installed clip. Unit test good. Informed customer of survey.

Near Rolling Acres Trail, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

RANGE JENN-AIR PRG4810LP Quoted for p&l. Found issue to be faulty igniter WP73001165. Customer will call back if they wish to proceed with repairs. ; rqstng P&A on 1 WP73001165 (igniter- 1)

Near Post Oak Trail, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

REFRIGERATOR KITCHEN AID KRFF507ESS01 Customer stated issue is the unit is not dispensing water properly. Ice is being made. Water is trickling with and without filter which is 5 days old. Found issue to be faulty inlet valve. ; ordrng 1 W10865826 (valve)

Near Rolling Acres Trail, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

RANGE JENN-AIR PRG4810LP Quoted for p&l. Found issue to be faulty igniter WP73001165. Customer will call back if they wish to proceed with repairs. ; rqstng P&A on 1 WP73001165 (igniter- 1)

Near Post Oak Trail, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

RANGE FRGIDAIRE FPEC3085KSB "Issue was the RF burner would come on anytime unit was plugged in. Swapped out comtrol board to resolve issue, unit tested good good. Found wire stripped out of holder which is causing the display on bottom two knobs to not fully display. Showed customer who said not to worry about it. Unsure if it happened during repair. Collected for part and labor."

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

OVEN ELECTRIC [S KITCHENAID KOSE500ESS04 "Issue was that oven took forever to preheat. Replaced control board to resolve issue, unit tested good. Left survey flyer behind."

Near Silver Spur Trail, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUIX535HBS00 "Issue was a shorted out drain pump. Replaced drain pump, unit now testing good."

Near Fairway Run, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE334GPS0 Used clear door on dishwasher to try to source the leak. Found upper spray arm to be spraying directly at door seal. Finding this to be the reason for the leak. Order new upper spray arm to resolve issue. ; ordrng 1 WPW10448645 (spray arm)

Near High Cliff Dr, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

OVEN ELECTRIC [S KITCHENAID KOSE500ESS04 Issue is that the oven takes forever to preheat. Checked oven using thermometer and found this to be the case. My probe read 104 while the sensor in diagnostics mode was reading 165. Ordering new sensor and control board to resolve issue. Scheduling for Saturday.1971; ordrng 1 W10859573 (sensor) and 1 W11179310 (cntrl-elec)

Near Silver Spur Trail, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUIX535HBS00 Issue was that the ice maker intermittently loses power. Talked to DH on the way over who indicated that it is almost certainly a shorted drain pump. Unit displays all the signs he told me to look for. Ordering a new drain pump and returning Saturday.; ordrng 1 W10825875 (pump) and 1 W11325175 (PUMP)

Near Fairway Run, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUIX535HBS00 Issue was that ice maker keeps dropping power. Replaced control board and transformer to resolve issue. Unit tested good.

Near Fairway Run, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE334GPS0 Customer issue is a leaking dishwasher. Called techline and spoke to Cathy who recommended a clear door to gauge whether the spray arm is causing issue. Ordering one and returning Friday. Send without cover.; ordrng 1 W11179175 (tool) and 1 W11245091 (cover)

Near High Cliff Dr, Fair Oaks Ranch, TX 78015
Steven G.

Steven G.

DRYER KENMORE 110.828221 Checked dryer found broke element went to replace element control fell and cut control ribbon part is no longer available customer to buy new dryer

Near Windmill Cir, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer issue was condensation building behind ice maker then leaking to the bottom of refrigerator compartment. Replaced rear seal and added some silicone to hopefully seal it up for good. Unit testing good.

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

COOKTOP ELECTRIC KITCHENAID KECC604BBL00 Last tech found faulty switches for left side of range. Swapped out with new parts and unit testing good now.

Near Seabiscuit Dr, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Customer only available in the morning. Checked with NR who said that we can reschedule for Friday morning. Called customer to confirm.; schdld next appmnt for 11/8 FRI 9 am

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

ICEMAKER (STANDA KITCHEN AID KUIX535HBS00 Customer complaint is no ice production. Observed the unit totally powering off and on by itself. When it was off the UI was unresponsive. Every other part seems to be working well. Finding issue to be a bad transformer and control board. Ordering both to resolve issue. ; ordrng 1 W11034363 (cntrl-elec) and 1 WPW10485951 (transformr)

Near Fairway Run, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

MICROWAVE OVEN KITCHENAID KCMS2255BSS1 "Unit was one of the replacement warranty units. On call ahead customer did not want service due to that reason, didn’t want to spend service call on something that couldn’t be repaired."

Near Raintree Ridge, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC604FSS01 "Calling techline due to reoccurring issues. Spoke with Rick, notated all done to this issue. Had me run test 59 ice box fan, stated there is excess water or moisture entering into ice bin. Then had me test ice box thermistor test 14. Stated has to be an issue with water supply of RO system. Refer to page 13 of use and care guide. Sr 7726288227Referred customer to customer service with file number. Per techline nothing else i can do at this point."

Near Cibolo Trace, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE334GPS0 Issue was a leaking dish washer. Replaced bottom seal to resolve issue. Unit tested good. Talked to customer about survey.

Near High Cliff Dr, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Issue was water found on bottom of refrigerator compartment. As we were taking apart refrigerator to fix drip pan, we found water behind air tower and on top of evaporator. Further inspection found ice on top of ice maker and underneath air inlet for ice maker. Found gasket on left refrigerator door to be damaged. Called techline about issue (SR: 7726271579). They suggested replacing the gasket behind the ice maker as well as the door gasket. Ordering both to resolve issue. ; ordrng 1 W10739629 (gasket) and 1 W10846057 (gasket-fip)"

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

RANGE FRGIDAIRE FPEC3085KSB "Issue is that the front right burner comes on as soon as the unit is plugged in. Found issue to be a faulty control board underneath the knobs. Control board is out of stock, informed customer that we would call him when it came in.; ordrng 1 316543602 (board) and 1 318402334 (harness)"

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KRFF507ESS01 Sealed system repair on unit. Installed new 3way valve Installed new Dryer Vacuumed sealed system per manufactures specs. Replaced 5.5 ounces of 134AFreon per manufacturer spec. Tested unit. Unit testing good and operating as designed Yes to survey and leave behind. ; used 1 WPW10143759 (DRIER-HV) from stock

Near Rolling Acres Trail, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

DISHWASHER KITCHENAID KDTE334GPS0 "Issue was a leak in the middle of the door. Replaced seal last time, issue believed to be a faulty seal. Going to try replacing it again. ; ordrng 1 W10909089 (lower seal,bottom)"

Near High Cliff Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDTE234GPS0 The part in question was a gasket. Gasket did not belong to any part in the dishwasher. Unit has no issues. Yes to survey.

Near Cibolo Run, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

COOKTOP ELECTRIC KITCHENAID KECC604BBL00 Rescheduled for customer availability.; schdld next appmnt for 10/31 THU !

Near Seabiscuit Dr, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Issue is water build up leaking out of the fridge. Finding issue to be a warped drain pan that isn’t channeling water to drain hole. Ordering a new one to resolve issue.; ordrng 1 W10836964 (pan-drip)

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015