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Local Reviews
for Fair Oaks Ranch, TX

ApplianceCare Rated 4.5 out of 5 stars based on 8 customer reviews

Map of Fair Oaks Ranch, TX

Doug is amazing tech




Review of ApplianceCare

Doug has provided services at our home three times. He is extremely knowledgeable and able to diagnose problems quickly and accurately. Work is efficient. I request him by name.


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Fair Oaks Ranch, TX

The part worked!




Review of ApplianceCare

Our regular laundry cycle time went from one hour and forty minutes to the normal 55 minutes. thank you for the replacement.


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Fair Oaks Ranch, TX

Great job!




Review of ApplianceCare

Doug rapidly identified the problem with our oven. He ordered the need part and we were back to normal in a few short days. Friendly and efficient service.


Response from ApplianceCare:

Thank you for giving us your feedback! Doug is a vital part of our team.


Map of Fair Oaks Ranch, TX

Christian was awesome!




Review of ApplianceCare

Christian was very polite & professional. Found the problem right away...very much an asset to your Company. Will definitely be using ApplianceCare again.


Response from ApplianceCare:

Thank you for writing a review!


Map of Fair Oaks Ranch, TX

Excellent Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Fair Oaks Ranch, TX

great prompt service




Review of ApplianceCare

Colton was very professional and timely


Response from ApplianceCare:

Thank you for writing a review! Colton is a vital part of our team.


Map of Fair Oaks Ranch, TX

Exceptional Service




Review of ApplianceCare

The technicians are always respectful and courteous.


Response from ApplianceCare:

Thanks for writing a review for us!


Map of Fair Oaks Ranch, TX

Not Fixed!




Review of ApplianceCare

Problem seemed to be fixed when you were here, but when I tried it again, it was worse! This is why I cannot give a better rating. You were professional and courteous.


Response from ApplianceCare:

Thank you for leaving a rating as we use our customers feedback for the betterment of our company. We would love to come back out to you and get the problem fixed! You will be hearing from us soon to set up a return appointment.


Douglas H.

Douglas H.

OVEN ELECTRIC (S MAYTAG MEW5530AAB Unit shows F9 error door latch error. Door latch also attempts to actuate while not using door latch. Unit would need new door latch. Advised customer that the part has been discontinued. Gave part number to customer so he can attempt to locate the part. If he can locate part he will call us back to install. Collected Sc. No further service at this point until customer calls back if/can locate part.

Near Sweetwind Cir, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JS48NXFXDE00 "Customer stated breaker shorted out again and cannot be reset. Plugged unit into another outlet and unit is functioning properly. Calling techline per notes. Spoke with Butch. Explained the situation, stated not an issue with the unit as the unit is functioning as designed with a different outlet. Stated has to be an issue with breaker or plug. SR: 7728514465Per techline no repairs recommended at this point."

Near Seabiscuit Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

DISHWASHER KITCHENAID KDTM604KPS0 Customer stated that the issue is the unit will not drain. Diagnostics revealed F1E1 and F9E1 errors. Ordering control and drain motor to resolve issues.; ordrng 1 W11410062 (CONTROL) and 1 W11412291 (DRAIN MOTOR)

Near Fairway Trail, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR JENNAIR JFC2089WEM9 Installed ice maker. Ice maker functioning properly now. Still need refrigerator gasket replaced. Customer payed all costs upfront. ; saved tckt

Near Duberry Ridge, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR JENNAIR JFC2089WEM9 Customer stated ice maker stopped making ice and refrigerator door seals are torn. Found ice maker motor ceased up and seals torn. Quoted 532.45 for P&L. Customer elected to pay all costs up front. Collected all costs P&L Sc plus tax. Ordering ice maker and both door seals to resolve the issue. ; ordrng 2 W10830162 (SEAL)s

Near Duberry Ridge, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED5000DW2 Unit door seal torn and inner wire was catching clothing and tearing clothes. Ordering door seal to resolve the issue. ; ordrng 1 W10906683 (DOOR SEAL)

Near Fairway Bend, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

COOKTOP GAS JENNAIR n/a Customer stated unit not functioning properly. Upon arrival found unit functioning properly just left front burner had debris impeding gas flow. Removed debris to resolve the issue. Unit testing good now. No further issues at this point. Collected Sc.

Near Rolling Acres Trail, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 I didn’t order correct truck stock part. Ordering correct condenser motor. ; ordrng 1 W10124096 (MOTOR CONDENSER )

Near Jamestown Square, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

OVEN ELECTRIC (D JENN-AIR JJW2830WP02 Convection fan was extremely noisy. Replaced convection fan assembly to resolve the issue. Unit performing as designed now. Allowed top and bottom unit to reach 450 degrees. No further issues at this point.

Near Jodhpur Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Last trip found faulty UI. Replaced UI and realignment of freezer drawers. Unit performing as designed now. CRP the part and didn’t collect labor as it was the same issue under 90 days.

Near Cibolo Meadow, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUIX305ESS1 Unit not making ice. Finding issue to be condenser fan. Ordering condenser fan due to not having in truck stock. Quoted 259.68 for P&L. Customer wants to proceed with repair. ; ordrng 1 W10181323 (MOTOR COND)

Near Jamestown Square, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Last trip found faulty door closer on right door. Replaced door closer to resolve the issue. Customer also stated unit leaked water from ice maker and there was ice build up under the ice bin. Tested ice maker tested good. Used perma gum under ice chute to seal it. Unit testing good now. No further issues at this point.

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Christian G.

Christian G.

REFRIGERATOR KITCHEN AID KBFC42FTS04 Issue stated by customer: gasket starting to tear. Customer requested gasket be delivered and installed. Upon arrival I found the units gasket was foam sealed into door and couldn’t be removed without causing damage to unit. Informed customer whole door would have to be ordered. Customer stated they would wait. Collected s.call(105.00+tax) via card.

Near Oak Brook Way, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF263TEAESG Called Samsung techline as is a reoccurring issue. He stated to make sure EVAP drain is fully defrosted. Defrosted drain line fully to resolve the issue. No further issues at this point.

Near Post Oak Trail, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Unit freezer over freezing. Ran diagnostics testing to check unit. Finding all thermistors testing good. Finding issue to be faulty UI control. Ordering UI control to resolve the issue. CRP the part. Freezer drawers also need to be installed properly upon return. ; ordrng 1 W11330971 (UI)

Near Cibolo Meadow, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

OVEN ELECTRIC (D JENN-AIR JJW2830WP02 Made unit functional for customer still need convection fan assembly. Installed new cooling fans to make unit functional. ; saved tckt

Near Jodhpur Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

FREEZER FRGIDAIRE LFFH17F7HWB Customer stated unit making loud noise. Found cause to be EVAP motor is the issue. Quoted 206.72 for P&L. Customer wants to talk with husband about repair. Collected priority Sc. ESTIMATE ONLY!!; rqstng P&A on 1 297250000 (motor)

Near Lammtarra Cir, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

OVEN ELECTRIC (D JENN-AIR JJW2830WP02 Unit showing f8e0 lower fan under speed. Ordering not cooling fans to resolve the issue. Also found convection assembly in upper oven is extremely noisy. Ordering all 3 parts to resolve all issues. ; ordrng 1 WPW10213813 (fan-convct) and 1 WPW10273666 (blower LOWER) and 1 WPW10273667 (blower UPPER)

Near Jodhpur Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RS2530BBP Customer stated fridge and freezer not cooling. Found issue to be defrosted and air dampener not work. Control board and damper assembly are NLA. Collected Sc.

Near Tivoli Way, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRMF706ESS01 Last trip found faulty UI due to not indicating filter status. Replaced UI to resolve the issue. Unit functioning as designed now. Installed filter for customer and instructed to pull about 3 gallons of water through the system. No further issues at this point. Yes to survey and leave behind.

Near Setterfeld Cir, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR FRGIDAIRE FPRU19F8RFB "Last trip found leak in SS in heat exchanger. Replaced heat exchanger and installed dye drier to resolve the issue. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. No further issues at this point. Collected P&L"

Near No Lehace Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR SAMSUNG RF263TEAESG Unit freezes up below deli drawer. Finding issue to be faulty damper motor and electronic control board. Ordering both to resolve the issue. ; ordrng 1 DA92-00384K (ELECTRONIC CONTROL ) and 1 DA97-07189E (DAMPER ASSEMBLY )

Near Post Oak Trail, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR FRGIDAIRE FPRU19F8RFB Unit not cooling and teal blue stain under unit. Found that to be a coolant leak. Found leak to be coming from the heat exchanger. Quoted 527.56 for P&L. Customer wants to proceed with repair. Collected Sc. ; ordrng 1 5304504767 (heat exchanger asm) and 1 WPW10143759 (dryer)

Near No Lehace Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

REFRIGERATOR SAMSUNG RF23HCEDTSR Customer stated that the issue is the unit is making a loud buzzing noise from what sounds like a fan. Also ice reduction is intermittent. Found issue to be faulty evaporator fan motor. Ordering parts to resolve issue.; ordrng 1 DA97-12815B (MOTOR)

Near Scintilla Ln, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

WASHER MAYTAG MHW5630HC0 Last trip found faulty control. Replaced control to resolve the issue. Unit testing good now. No further issues at this point.

Near Cibolo Run, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR JENNAIR JFC2089WEM9 Filter stuck in unit. Removed filter and changed for customer. No further issues at this point. Collected Sc.

Near Duberry Ridge, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 ESTIMATE ONLY! Unit not cooling properly and not making ice. Found ice maker in proper working order just not cooling properly. Found two issues compressor not cycling properly and not pushing Freon properly. Also found UI not reading thermistors properly and not turning compressor off even during diagnostics testing. Quoted 1324.29 for P&L. Customer is going to reach out WHP to try and get it covered. ; rqstng P&A on 1 W10276644 (compressor) and 1 W10862400 (cntrl-elec)

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Customer stated unit had water buildup in lower pan. Also unit needed new filter. Also cooling concerns. Found unit cooling properly. Water build up in pan was a beer that exploded. Helped customer change filter. Did notice the main harness was almost too close to the condenser fan, used a wire tie to secure wires away from fan motor. No further issues at this point. Yes to survey and leave behind. ; used 1 WP8567668 (WIRE TIE) from stock"

Near Fairway Run, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

DRYER MAYTAG MEDB835DW4 "Customer complaint is that dryer sometimes stops mid cycle. Ran diagnostics and found F4E4 and F3E4 error codes. Checked voltage to unit, that Checked good. Found a lot of water in dryer vent leading to wall. Drained water and trimmed down vent to shorten run to outside. Also informed customer about proper loading on sensor cycles."

Near Windchime Hill, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KSRS25FGWH04 "Unit not cooling. Finding 2 issues, compressor is on its way out and freezer fan motor not functioning. Quoted around 1000 for P&L plus tax. Customer declined repair as unit is around 15 years old and price too high for the age of the unit. Collected Sc, gave 10 dollars off for military discount."

Near Pimlico Ln, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

WASHER MAYTAG MHW5630HC0 Customer stated unit takes too long to wash. Finding issue to be electronic control. Ordering control to resolve the issue. ; ordrng 1 W11322901 (cntrl-elec)

Near Cibolo Run, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRF991BOOM01 Last trip found faulty EVAP motor & harness. Replaced EVAP motor and harness after defrosting unit to resolve the issue. Collected P&L plus tax.

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHENAID KOSE500ESS04 Last trip found lights flickering due to faulty control. Replaced control to resolve the issues. Unit testing good now. No further issues at this point. Yes to survey and leave behind.

Near High Eschelon, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

REFRIGERATOR JENN-AIR JSC23C9EEM00 Last trip found faulty thermistor and control. Replaced both to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Falls View, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

VENT HOOD KITCHEN AID KXD4636YSS3 Issue is that the downdraft sometimes gets stuck going up. Ordering a new motor and motor arms to resolve issue. Parts need autho from Home Depot. Returning Monday.; rqstng P&A on 1 WPW10398274 (motor) and 1 WPW10421277 (arm-motor) and 1 WPW10421280 (arm-motor)

Near Windermere Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

COOKTOP GAS WHIRLPOOL KCGS556ESS02 Smell of gas after last repair. Replaced valve and gas lines for center burner. Need screw as previous screw was stripped. Unit testing good now. No further issues at this point. No leaks. Yes to survey and leave behind.

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

WASHER WHIRLPOOL WTW8540BW1 "Unit making noise during spin cycle. Found cause to be blown bearing. Ordering outer tub with shaft to resolve the issue. Needs Auth ; rqstng P&A on 1 W10381078 (outer tub), states that autho needed"

Near Cibolo Path, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

COOKTOP GAS WHIRLPOOL KCGS556ESS02 Unit gives off heavy gas smell when center burner is being used. Finding cause to be faulty valve. Ordering valve to resolve the issue. ; ordrng 1 W11199023 (valve-brnr)

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL WDF530PLYW5 Customer stated that the unit was working up until 10 days ago when they experienced a burning smell which lasted a few days. Ran diagnostics and found error code F8E2. Unit will only drain when cycle initiated. Found issue to be bad control board. Ordering parts to resolve issue.; ordrng 1 W10597045 (cntrl-elec)

Near Rolling Acres Trail, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDT730PAHB0 Unit not starting. Found cause to be shorted start button on control and UI. Installed new control and UI to resolve the issues. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind.

Near Timber Top Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KBFN506ESS01 "Customer stated the issue is that the unit is not making ice, in addition to the doors not being level and there’s a squeaking noise on the right hand door. It appears as though the contractor has made a mistake in the installation process. Coordinating with contractor to resolve issues in addition to speaking with field supervisor. Ordering door skin to resolve cosmetic problem.; ordrng 1 W10799269 (door-skin)"

Near Man O War Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

WASHER MAYTAG MHW7000XW2 Last visit found faulty control. Swapped with new parts and ran automatic test cycle. Unit testing good now. Collected P&L.

Near Furtoso Way, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

WASHER MAYTAG MHW7000XW2 "Customer stated that the unit is not draining. Ran diagnostics and the control panel is lighting intermittently and non responsive. Clicking noise coming from the drain pump which stopped after about 5 minutes. Quoted service call, parts and labor for both parts individually. Found issue to be faulty control and possible drain pump which can’t be tested due to control issues. Collected service call.Scheduled for Friday. Customer understands parts might not be here in time and would have to reschedule. control and pump. Control only; ordrng 1 W10442139 (cntrl-elec) and 1 WPW10321032 (pump-water)"

Near Furtoso Way, Fair Oaks Ranch, TX 78015
Douglas H.

Douglas H.

DRYER WHIRLPOOL WED8500DC4 Unit not heating. Found cause to be heater grounding out. Replaced heater to resolve the issue. Unit performing as designed now. No further issues at this point. Yes to survey and leave behind. ; used 1 WP3387747 (ELEMENT) from stock

Near Terra Vista, Fair Oaks Ranch, TX 78015
Colton B.

Colton B.

WASHER MAYTAG MVWB765FW2 "Customer complaint is stained clothing and poor wash. Ran diagnostics and found no error codes. Manually tested function of washer, everything worked properly. Finding issue to be that customer was using too much detergent for load size. Instructed customer on proper detergent usage to resolve issue."

Near Fairway Run, Fair Oaks Ranch, TX 78015