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Local Reviews
for Devine, TX
Powered by Fluid LOCALGreat service!!
David - Devine, TX
Jesse C was an owesom tech he was here early did a excellent job on my washer.
Outstanding Service
Jose - Devine, TX
Tech was very professional and thorough!
Great
Keesey - Devine, TX
Did very well the ice machine is working thank you
Response from ApplianceCare:
Thank you for giving us your feedback!
Jesus C.
RANGE KITCHENAID KSIB900ESS2 "Installed new side panel, UI and touch board. Door is bent. Will need to replace outer door. ; ordrng 1 WPW10634271 (glass-door)"
Jesus C.
FREEZER AMANA AQC0501GRW00 Compressor not running. Good power to compressor. Will need to document with techline as unit is not repairable. ; schdld next appmnt for 1/13 WED !
Jesus C.
FREEZER AMANA AQC0501GRW00 Unit not cooling. Compressor not running. Service pointer for unit. W11157520. Unit is not repairable. Customer will have to contact whirlpool for further service. 1-800-253-1301Job complete.
Jesus C.
WASHER WHIRLPOOL WTW5105HW0 Installed new agitator. No further issues. Tested to complete.
Jesus C.
WASHER WHIRLPOOL WTW5105HW0 Agitator bottom is warped. Will need new agitator. ; schdld next appmnt for 12/29 TUE !
Richard G.
REFRIGERATOR MAYTAG MFF2558VEW2 "Replaced gaskets, harness, and control board. Tested to complete. Unit is good to go."
Richard G.
RANGE WHIRLPOOL WGG745S0FS02 Customer complaint is that the lower oven is not heating past a certain temperature. Will need igniter for repair. Igniter received is for upper oven.; ordrng 1 WP7432P143 (BAKE IGNITER)
Richard G.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked evaporator and found no frost pattern. Checked unit for leaks, found a leak in the evaporator. Called Carla to discuss cost of having a sealed system technician come out for the repair. She will run the amount by the owner, but doesnt think they will be repairing the unit. Setting as estimate only.; ordrng 1 W10836706 (evaporator)"
Jesus C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed dye drier. Vacuum and recharge unit. Holding charge. Starting to get frost on evap. Will reschedule to check for any leaks. ; used 1 WPW10143759 (DRIER-HV) from stock
Jesus C.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Unit not cooling. No frost pattern on evap. Compressor is running. Unit might have leak in sealed system. Will need to install dye drier and recharge unit to check for leaks. Estimate for repairs is 300 for labor. If any other parts are needed we will notify customer of cost. Collected payment for service fee. Customer will contact if they want to continue repairs.
Jesus C.
DISHWASHER MAYTAG MDB4949SHZ Tested unit. Not draining. Found wiring to drain pump broken. Repaired wiring. No further issues. Tested to complete.
Jesus C.
REFRIGERATOR MAYTAG MFF2558VEW2 Complaint is not cooling. Tested unit. Not going into defrost. Will need to replace control and evap harness. Door seals are tearing on fresh food and freezer doors. Ordering new gaskets. ; rqstng P&A on 1 W10443319 (gasket-fip) and 2 W10830189 (gasket-fip)s and 1 W11260592 (harns-wire) and 1 WPW10503278 (refer elect cont brd)
Jesus C.
RANGE WHIRLPOOL WFE505W0HW0 Called customer. Stated he no longer needs repairs.
Jesus C.
WASHER MAYTAG MVWX655DW1 "Installed new cam, gearcase and washplate. No further issues during testing. Tested to complete."
Ezequiel V.
WASHER MAYTAG MVWX655DW1 "Replaced washer was able to get lid to lock automatically, when in spin cycle agitator just spun, loud grind noise. Checked gearcase found oil residue, and slight movement on washplate prior to spinning manually. Ordering gearcase and washplate.; rqstng P&A on 1 W10006481 (gearcase) and 1 W10609480 (washplate)"
Ezequiel V.
WASHER SAMSUNG WA48H7400AW/A2 Replaced door hinges on washer door closing as designed per Samsung techline no issues found with washer job complete.
Jesus C.
REFRIGERATOR WHIRLPOOL WRS321SDHW01 Complaint is unit will drop ice intermittently at random times during the day. Tested unit. Having some issues with ice dispensing. Will need to replace UI to correct issue. Customer also wants a new water filter. Advised customer that they are responsible for cost of filter. Will collect payment for filter on next visit. ; ordrng 1 EDR1RXD1 (water filter) and 1 W11214887 (cntrl-elec)
Ezequiel V.
DRYER WHIRLPOOL WHD560CHW0 "Called customer in route customer stated he was unaware of appointment, he would like to reschedule. Rescheduling appointment to Friday.; schdld next appmnt for 5/1 FRI !"
Ezequiel V.
DRYER SAMSUNG DV42H5200EF Replaced element on dryer unit is working as designed. No error codes found during testing or operation.job complete.
Ezequiel V.
REFRIGERATOR MAYTAG MSD2272VEB00 Checked refrigerator found unit still crushing ice even when set to cubed dispense. Checked to see if part is available part is discontinued.spoke to customer about how to move forward with issue. Job complete.; rqstng P&A on 1 W10190585 (FRONT COVER ASSEMBLY )
Ezequiel V.
REFRIGERATOR WHIRLPOOL WRX988SIBM Checked refrigerator found ice build up on evap no airflow. Ordering evap fan come with thermistor to resolve issue.; ordrng 1 W10389152 (support) and 1 W10724602 (motor-evap)
Justin R.
DRYER SAMSUNG DV42H5200EF "Calling Samsung tech support, getting part number for ignitor (element kit). 7003714023; ordrng 1 DC97-14486A (ELEMENT KIT )"
Jesus C.
WASHER MAYTAG MVWX655DW Tested washer. Drain pump is running continuously. Found hole in pressure hose near tub. Torn hose causing issue. Cutoff the torn part of hose. Reinstalled hose. No further issues. Unit is working properly. Tested to complete.
Jesus C.
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Complaint is light in freezer and on top of fresh food section are out. Will need to replace freezer led module and top modules. ; ordrng 1 W11205083 (module) and 1 W11239944 (module)
Jesus C.
WASHER MAYTAG MVWB765FW2 Installed new lid lock. Tested washer. No further issues. Unit is working properly. Job complete.
Jesus C.
WASHER MAYTAG MVWX655DW1 Door hinge brackets are rusted onto hinge body. Can not remove bracket. Will need to order new brackets to complete repairs. ; ordrng 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)
Jesus C.
WASHER MAYTAG MVWX655DW1 Tested washer. Lid not closing completely. Lid latch is working. Hinges for lid will need to be replaced. ; ordrng 1 W10270398 (hinge) and 1 W10270399 (hinge)
Jesus C.
WASHER MAYTAG MVWB765FW2 Complaint is UI will not respond. Tested unit. F2E1 error code. UI is responding intermittently. Will replace console. ; ordrng 1 W11135391 (console)
Jesus C.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Refrigerator door gasket not sealing. Used heat gun to heat and reshape gasket. Door sealing properly. No further issues. Tested to complete.
Jesus C.
DRYER MAYTAG MEDX655DW1 Dryer not starting. Found bad thermal fuse. Replaced fuse. Dryer starting and heating. Unit is working properly. Tested to complete. ; used 1 WP3392519 (FUSE) from stock
Jesus C.
DRYER WHIRLPOOL WED8500DC4 Installed new control. Tested dryer. No issues during testing. Good heat. Good airflow. Unit is working properly. Tested to complete.
Jesus C.
REFRIGERATOR SAMSUNG RF263BEAESG No ice in bin. No frost on icemaker or blocking icemaker. Ran icemaker through test cycle. Will not run through harvest. Will need new icemaker. ; ordrng 1 DA97-15217B
Jesus C.
WASHER MAYTAG MVWC416FW Tested washer. Lid lock not working. Replaced latch. Unit is working properly. Tested to complete. ; used 1 W11307244 (LATCH) from stock
Jesus C.
RANGE WHIRLPOOL WFE510S0HS1 Installed new door hinge. No further issues. Tested to complete.
Jesus C.
RANGE WHIRLPOOL WFE510S0HS1 Active door hinge is broken. Ordering new hinge. ; ordrng 1 W10299224 (hinge-door)
Jesus C.
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 Installed new bin thermistor. No further issues. Tested to complete.
Jesus C.
ICEMAKER (STANDA KITCHENAID KUIX505ESS2 "Complaint is icemaker will not stop making ice. Ice bin completely full. Tested bin thermistor in ice water. On,h getting 6k ohms. Should be 8.7. Will need to order new thermistor. ; ordrng 1 W10511923 (thermistor)"
Jesus C.
WASHER MAYTAG MVWX655DW1 "Installed new hub, gearcase, suspension, pulley, and motor. Ran calibration. Ran diagnostics test. No issues during testing. No noise during testing. U it is working properly. Tested to complete."
Jesus C.
WASHER MAYTAG MVWB835DW1 complaint is that unit will not fill properly. No error codes. No issues during testing. Called techline. Sr 7726624547. Unit is working as designed. Job complete.
Jesus C.
RANGE WHIRLPOOL WFE540H0AS1 Installed new bake element. Tested range. Are is working properly. No further issues. Tested to complete.
Justin R.
WASHER MAYTAG MVWX655DW1 "Calling techline to document issues, JK. Went over issues with JK, found fault F7E5 stored in unit. SR7726531894. Need to order gearcase, suspension kit, drive pulley and hub. Ran unit through diagnostics and heard the unit make a very loud grinding noise. Will need to order multiple parts to help fix issues. ; rqstng P&A on 1 W10396887 (hub) and 1 W10721967 (drive pulley) and 1 W10748956 (suspension) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase)"
Jesus C.
RANGE WHIRLPOOL WFE540H0AS1 Tested range. Found bake element is burnt. Will order new element. ; ordrng 1 W10289097 (elmnt-bake)
Justin R.
WASHER MAYTAG MVWX655DW1 "Found control board not working, got 120 going into control board. Unit will not go into diagnostics and will not start a cycle. ; rqstng P&A on 1 W11116592 (cntrl-elec)"