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Local Reviews
for Corpus Christi, TX

ApplianceCare Rated 4.4 out of 5 stars based on 53 customer reviews

Map of Corpus Christi, TX

Disappointed




Review of ApplianceCare

Frustrated that the tech, Adam, reported that there was "no problem" with my Maytag dryer. What he should've reported is that he was not able to identify the problem. If I have a future need of maintenance or repair, please don't send him. Send someone who is more knowledgeable and is willing to make more of an effort to investigate the issue, someone committed to find a solution.


Map of Corpus Christi, TX

Wonderful service.




Review of ApplianceCare

John noticed exactly what was wrong and was only here about 15-20 mins and the washer is fixed and working much better. Did a great job, was very curtious, and professional.


Response from ApplianceCare:

Thank you for writing a review!


Map of Corpus Christi, TX

Great Service




Review of ApplianceCare

The tech showed up early, was fast, friendly and professional


Response from ApplianceCare:

Thank you for writing a review!


Map of Corpus Christi, TX

Linda




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Corpus Christi, TX

Great Service




Review of ApplianceCare

John was very professional and attentive


Response from ApplianceCare:

Thank you for writing a review!


Map of Corpus Christi, TX

Awesome Service Tech




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Corpus Christi, TX

Very knowledgeable




Review of ApplianceCare

Adam did a great job. He deserves a raise.


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Corpus Christi, TX

Excellent service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Corpus Christi, TX

Disappointing




Review of ApplianceCare

We had to wait 3 weeks with a broken refrigerator in a home with 3 small children. They told us we were on the emergency list and it took 6 days to come out and diagnose. Then another week before he could get parts and come back to “possibly fix it” because the technician wasn’t sure what caused our 6 month old refrigerator. We were very disappointed with the wait time it took to get our fridge repaired and disappointed with the knowledge of the technician.


Map of Corpus Christi, TX

Not impressed




Review of ApplianceCare

Due to time restrictions for the technician he was not able to stay to pinpoint the exact problem. He said as long as it was cooling and other wise working not to worry about the noise we were orginally concerned about. My husband was at the house during the appointment not me. I was not impressed at all!


Response from ApplianceCare:

Thank you for giving us your feedback! Our customer's concerns are very important to us. I will be sure to bring your feedback to our manager in order to correct this in the future. Our office team will be reaching out to you soon.


Great and friendly service




Review of ApplianceCare

Adam was very prompt and professional. He answered all my questions efficiently


Response from ApplianceCare:

Thank you for writing a review!


Grace Balli




Review of ApplianceCare

Adam was very direct and completed the work in a timely manner.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Horrible




Review of ApplianceCare

He was rude, disrespectful , refused to fix anything on my washer, an needs to learn how to treat customers right and with respect!!!


Response from ApplianceCare:

Thank you for giving us your feedback. We do apologize for any inconvenience you experienced. Someone from our office will be reaching out to you soon, and I will inform my manager of your concerns.


Great service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great customer service




Review of ApplianceCare

Great communication with customer and service tech very friendly.


Response from ApplianceCare:

Thank you for giving us your feedback!


It is still BROKE!




Review of ApplianceCare

He is great! Has been here twice in past three months and it is still broke. It is only a 1 year old washer. It is not Adams fault. He is great but needs to come back.


Carmen




Review of ApplianceCare

Great Job


Response from ApplianceCare:

Thank you for giving us your feedback


Very personable service




Review of ApplianceCare

Adam was friendly, thorough, and professional. Great experience!


Response from ApplianceCare:

Thank you for writing a review for us!


Very satisfied with response & service provided to my home.




Review of ApplianceCare

Service man was knowledgeable & courteous.Good experience.


Response from ApplianceCare:

Thank you for writing a review for us!


Fixed the problem




Review of ApplianceCare

Great except for how often they had to reschedule.


Response from ApplianceCare:

Thank you for giving us your feedback. We apologize for any inconvenience you experienced in the process.


Steve




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


He was so very polite & explained very clearly. Awesome job




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Amazing service!!




Review of ApplianceCare

We had the best customer service! Quick and efficient service


Response from ApplianceCare:

Thank you for giving us your feedback!


Good Job




Review of ApplianceCare

He did a good job. He identified the problem properly, replaced the parts. Completed the work to our satisfaction.


Response from ApplianceCare:

Thank you for giving us your feedback! We are glad to hear the service provided met your expectations


Great




Review of ApplianceCare

Great, on time, and did a excellent job


Response from ApplianceCare:

Thank you for writing a review!


Great svc.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Good Service




Review of ApplianceCare

He check the machine party good but empty and the problem is when is washing th cloth so the washer empty don't have problems....


Response from ApplianceCare:

Thank you for writing a review! I made your concerns known to our management, and someone will be reaching out to you soon to get you back on the schedule.


Awesome service & very kind




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Gary




Review of ApplianceCare

Adam was courteous and professional.He explained in detail the repairs.


Response from ApplianceCare:

Thank you for writing a review!


Great service.




Review of ApplianceCare

The technician was friendly, courteous, and on time. He thoroughly explained our options and was fair and honest.


Response from ApplianceCare:

Thank you for writing a review for us! We greatly appreciate your feedback!


Great service, part doesn’t match




Review of ApplianceCare

Sad that my 5,000 dollar fridge doesn’t have a matching temperature control panel and nobody seemed to care.


Response from ApplianceCare:

Thank you for giving us your feedback. Someone will be reaching out to you soon to resolve the issue.


Refrigerator drawer and shelf




Review of ApplianceCare


Response from ApplianceCare:

Thank you for your feedback!


Great




Review of ApplianceCare

Was very courteous and professional. Seem genuine


Response from ApplianceCare:

Thank you for writing a review and giving us your feedback!


Great Customer Service




Review of ApplianceCare

I am very happy with Adam H. He is very knowledgeable.


Terrible- severe attitude problem




Review of ApplianceCare

Showed up with wrong part and wanted me to pay him $105 for not fixing it. Then had an attitude problem afterward, blamed me for him not bringing the correct part. Can you imagine a plumber not bringing the right stuff, not fixing it, then telling you that you owe them money? Never calling them again.


Response from ApplianceCare:

Thank you for giving us your feedback! I have relayed your concerns to our management team. We do apologize for any inconvenience this may have caused you.


John L.

John L.

WASHER WHIRLPOOL WTW8500DW5 "Ran diagnostics, F5E1 lid lock code. Installed new lid lock, ran test on unit. Unit went through test without issue. Resolved."

Near Ohio Ave, Corpus Christi, TX 78404
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed evap motor, came on after installation. Tested on test 3 to verify that fan functions. Fan now functions and circulates air."

Near Kangaroo Ct, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR KITCHEN AID KRFC302ESS00 "Installed evap and compressor, unit holding pressure and is cooling. Issue resolved."

Near Olympic Dr, Corpus Christi, TX 78414
John L.

John L.

DRYER WHIRLPOOL WED4950HW0 Gasket torn will need to replace to resolve.; ordrng 1 W10823580 (seal-door)

Near Sandy Hollow Creek Dr, Corpus Christi, TX 78410
John L.

John L.

DRYER MAYTAG MEDB835DW4 "Parts did not resolve issue, after further inspection. Found one issue to be with roller and shaft at rear of unit, also blower fan cracked may have been causing friction and resistance to motor. Replace motor, blower and roller plus shaft to resolve.; ordrng 1 697772 (blower wheel) and 1 W10314171 (drum support roller) and 1 W10359272 (support roller shaft) and 1 W10806761 (motor-drve)"

Near Pepper Mill Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

DRYER MAYTAG MED6630HW0 Sr# 7727480297. After inspection of units no error codes good airflow and correct voltage into unit No issues were found with product. I did contact tech line to troubleshoot issue tech line states that customer should be drying larger loads in order for sensor to be working correctly. Also suggest maybe using the dryer balls to help shift loads while in cycle. Trade care team SR #7726435533. Customer was also informed that if there is another service call to this unit and no issues or found she would be responsible for both labor and diagnostic.

Near Persimmon St, Corpus Christi, TX 78415
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW3 Inspection of unit shows control board not responding as well as interface. Replaced both in her face and control board with pre-ID parts error code that flashes lid lock failure. Replace lid like to resolve issue; ordrng 1 W10787878 (latch)

Near Blundell Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Rescheduling job. After speaking with distributor was able to run down correct component needed for job. Ordering harness wire to resolve issue.; ordrng 1 W11050969 (harns-wire)

Near Airline Rd, Corpus Christi, TX 78412
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRSC503ESS00 Informed customer during phone call before arrival diagnostics would cost plus tax and I did touch rough estimate for parts and labor as well. Arrived at location customer was hesitant about paying diagnostic fee and then again after explaining to her cost of parts plus labor for install customer said she would think about I did not wish to continue with service call. Feel like customers trying to take advantage of the situation and get something for nothing.

Near Aransas St, Corpus Christi, TX 78411
Adam H.

Adam H.

WASHER WHIRLPOOL WFC7500VW2 Customer complaint of unit not draining all water or leaving close partially wet. Inspection of unit shows drain hose 2 feet or more down drain pipe not allowing for air gap in drainage. Re-just drain hose ran numerous test cycles issue resolved. Unit is out of warranty and customer was charged plus tax for diagnostics. Issue resolved

Near S Padre Island Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

REFRIGERATOR MAYTAG MFC2062FEZ03 Install components tested unit issue resolved.

Near Luz de Luna St, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Autho# wpk3v00dl1. Sr#7727488437. Inspection of unit shows wiring harness has been moved several times by previous tech companies never replaced. also limited on history notes for this job spoke with trade care team which provided authorization number and history of components replaced. Was instructed to determine if unit needed any more parts and then document with tech line. tech line number above. I’ve determined that harness should be replaced as well as evaporator motor.; ordrng 1 2315549 (motor evaporator) and 1 W10911770 (harns-wire)

Near Lake Tranquility Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR KITCHEN AID KRFC302ESS00 "Inspected unit, unit no longer cooling in both components. Can detect a faint hint of the sent of Freon in freezer. Slow leak on evaporator cause of temperature loss. Compressor is running extremely hot, ohm’d out compressor. Seems to be in working parameters, but due to the heat it’s producing will need replacement.; ordrng 1 W10317014 (evaporator) and 1 W10445422 (compressor)"

Near Olympic Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit, found issue with evaporator fan motor. Is not coming on, tested for power at board. Power is being output but fan does not function. Replace motor to resolve.; ordrng 1 12986101 (evap fan blade) and 1 W11215582 (motor-evap)"

Near Kangaroo Ct, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Inspected unit found issue in fridge compartment, fridge section sweating. Replace gasket and components that cool unit. May also have a leak will need to install a dye drier as well. Will also need silicone adhesive for repair, unable to obtain a part number order for repair.; ordrng 1 W10638676 (gasket-dor) and 1 W10646206 (harns-wire) and 1 W11107829 (DRIER) and 1 W11108173 (THERMOSTAT ) and 1 W11207397 (CONTROL )"

Near E Theresa St, Corpus Christi, TX 78416
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Install components calibrated unit ran verification cycle all functions work as intended issue resolved. Again unit is out of warranty but motor that was the problem with unit was covered under 10 year extended Manufacturing warranty customer was charged for drive belt 32.97 +tax and labor charge of 105+ tax. For a total of 149.35. Issue resolved

Near Thames Dr, Corpus Christi, TX 78412
John L.

John L.

WASHER WHIRLPOOL WFW6620HW0 "Inspected unit, found shipping bolts still attached. Removed bolts, also found hot and cold water crossed. Place water on correct valves and tested unit on spin. No longer shaking as was. Unit able to reach max spin without issue. Resolved"

Near Corban Dr, Corpus Christi, TX 78415
John L.

John L.

WASHER MAYTAG MVWB765FW3 "Installed components, issue resolved."

Near Ramfield Rd, Corpus Christi, TX 78418
Adam H.

Adam H.

FREEZER WHIRLPOOL WRT316SFDB01 Because gasket is factory sealed to door and trying to reinstall new gasket left large gaps and holes. Replace door to resolve issue.; ordrng 1 W10481434 (nameplate) and 1 W10657315 (dor-fip)

Near S Staples St, Corpus Christi, TX 78413
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4850HW1 Inspection of unit shows error code for drain pump and Long fill no fill. Customer has drain hose hooked to outside pipe lower than drain hose on unit also no air gap between hoses. Advise customer to reposition drain hose as well as proper installation of drain hose. Calibrated unit ran verification cycle all issues resolved

Near Odem Dr, Corpus Christi, TX 78415
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed components, issue has been resolved."

Near Ballad Tree Dr, Corpus Christi, TX 78410
John L.

John L.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Replaced board, ran diagnostics. No more codes, issue resolved."

Near Eagle Dr, Corpus Christi, TX 78413
John L.

John L.

DISHWASHER MAYTAG MDB8989SHZ0 "Installed components, issue has been resolved."

Near Lake Superior Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

WASHER MAYTAG MHW6630HW0 Error code for lid lock failure as well as Valve failure. Customer complaint of unit leaking water from soap dispenser drawer. Replace soap assembly and valves as well as lid lock to resolve issue. Job will require two technicians is a stack unit. Job will also require authorization.; rqstng P&A on 1 W10804741 (latch) and 1 W10918521 (drawer) and 2 W10920133 (hose)s and 1 W10920135 (hose) and 1 W11036928 (valve) and 1 W11036930 (valve)

Near Aransas St, Corpus Christi, TX 78411
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed board, damper is now opening and closing issue resolved."

Near Kangaroo Ct, Corpus Christi, TX 78414
John L.

John L.

WASHER MAYTAG MVWB835DW5 "Installed components, issue resolved."

Near Aswan Dr, Corpus Christi, TX 78412
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Installed compressor, issue resolved."

Near Sea Horse Ave, Corpus Christi, TX 78418
Adam H.

Adam H.

DISHWASHER AMANA ADB1400AGB1 Inspection of unit shows no error codes. Unit is washing and draining as it should. Customer had concerns with amount of water left in unit after dry cycle. Explain to customer and referred her back to owners manual for information regarding proper loading and soap distribution for the units. Issue resolved

Near Brushwood Ln, Corpus Christi, TX 78415
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Install components tested unit issue resolved.

Near Krypton Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

MICROWAVE AMANA AMV2307PFS3 "361)585)3911. 201 apt number. #1469 gate code. Inspection of unit shows under light not responding to control. Replace control board and bulb to resolve issue; ordrng 1 8206232 (bulb-light) and 1 W10210871 (holder,lamp) and 1 W10849846 (cntrl-elec)"

Near Saratoga Blvd, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR MAYTAG MFC2062FEZ03 Inspection of unit shows Molean railing not responding. Replace control and Molean to resolve issue; ordrng 1 12722803APN (rail-mulln) and 1 W10746274 (cntrl-elec)

Near Luz de Luna St, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL ED5KVEXVL00 Customer states leak coming from bottom of refrigerator but has only leaked the one time. Inspection of unit shows all hoses and fittings snug and secure no visible cracks or leaks. Ran water valves under continuous pressure to see if I could duplicate results I was unable to. Issue resolved

Near Commonwealth Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Customer complaint of washer nonresponsive no lights no function. Unplug the washer waited a few seconds plug it back in lights to control board and panel came on canceled function tested unit no error codes found. Started normal wash cycle watched units performance through first few minutes of agitating with wash setting no issues found. Issue resolved

Near Paloma St, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER MAYTAG MHWE201YW00 Inspection of unit comes back with error code for drain pump as well as miscommunication between control and UI. Replaced both control and interface as well as drain pump to resolve issue. Job will require authorization. Job will require two technicians it is a stacked unit and small space; rqstng P&A on 1 W10130913 (pump) and 1 W10359218 (console) and 1 W10373842 (cntrl-elec)

Near Rosalie Blvd, Corpus Christi, TX 78416
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW3 Install components calibrated unit ran verification cycle issues resolved. Customer is Spanish-speaking only after trying to get customer to sign tablet three or four times customer never came back to door left home.

Near Devon Dr, Corpus Christi, TX 78415
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Inspected unit, found icemaker no longer functioning. Will need to replace icemaker and harness to resolve this issue.; ordrng 1 W10300024 (icemaker) and 1 W10826037 (harns-wire)"

Near Ballad Tree Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Install components tested unit issue resolved

Near Denali Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit, ran diagnostics. Tested damper, no function to damper. Checked for power output from control board, board not suppling damper with 115v need to function. Will need to replace board to resolve.; ordrng 1 W11161172 (cntrl-elec)"

Near Kangaroo Ct, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Ran diagnostics on unit, tested compressor for function. Compressor would not turn on, placed different start device to try and get compressor to run, start device working but compressor still will not turn over and run. Compressor temperature quickly got extremely hot. Compressor may have seized and locked up. Will need to order and replace compressor to resolve this issue.; ordrng 1 W10879296 (compressor)"

Near Sea Horse Ave, Corpus Christi, TX 78418
John L.

John L.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Placed unit into diagnostics and received three codes F6E4 stuck float switch F7E1 no heat and F5E1 stuck door. During diagnostics test, unit remained in drain mode and would not dispense water. Ran unit in a normal cycle and was able to get water, issue with control. Heater on unit does not come on as well during cycle. Ran diagnostics again, still getting same codes, unit is now getting through diagnostics. Heater is coming on. Replace control board to resolve this.; ordrng 1 W10913611 (cntrl-elec)"

Near Eagle Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

DRYER WHIRLPOOL WED4950HW0 Inspection of unit shows dryer in excellent working condition. Temperatures are good and consistent voltage is correct. Customer has concern with Burt/scorch marks on back of dryer and burning smell. Advise customer that scorch/burn marks on back of dryer as a normal wear and tear issue and it will occur on almost all dryers because heat is entering the unit at that point. Customer also states she is experiencing long drive times. Advise customer because she is on the second story of the apartment complex dryer is probably not circulating air the way it should went over installation of exhaust hose and also informed her to contact maintenance for apartments to clean out exhaust system. Issue resolved

Near Misty Meadow Rd, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Inspection of unit shows fault code for basket full speed. Visual inspection of motor shows fly wheel has busted off motor post. Replace motor to resolve issue. Motor is covered by whirlpool for additional 10 years. Customer will still be charged a diagnostic fee of 105+ tax.; ordrng 1 W10677723 (motor-drve)

Near Thames Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

FREEZER WHIRLPOOL WRT316SFDB01 Inspection of unit shows freezer door gasket dead dry and brittle. Replace gasket to resolve issue; ordrng 1 2264722 (sub 2319263b)

Near S Staples St, Corpus Christi, TX 78413
John L.

John L.

WASHER MAYTAG MVWB765FW3 "F3E2 water temp fault, tested valves. Hot side does not function. Replace valves to resolve this issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)"

Near Ramfield Rd, Corpus Christi, TX 78418
John L.

John L.

WASHER MAYTAG MVWB835DW5 "F8E1 long fill, Tested valves. Valves do not function. Replace to resolve.; ordrng 1 W10849297 (harns-wire) and 1 W11096267 (valve)"

Near Aswan Dr, Corpus Christi, TX 78412