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Local Reviews
for Corpus Christi, TX

ApplianceCare Rated 4.4 out of 5 stars based on 96 customer reviews

Map of Corpus Christi, TX

Gordon




Review of ApplianceCare

It took a week for the service person to make it to my home he troubleshot the dryer it was an every day simple igniter is a very common part to fail. Prior to him coming out I gave the service provider the make model serial number and told them the dryer runs but does not heat. The technician told me he would have to order the part and could not come back for another week. Another week and about three days later he finally made it back.


Map of Corpus Christi, TX

Nena




Review of ApplianceCare

Great service. Very professional and pleasant repairman


Map of Corpus Christi, TX

Great service.




Review of ApplianceCare

Was early, did a thorough inspection to find the problem.


Response from ApplianceCare:

Thank you!


Map of Corpus Christi, TX

Owner




Review of ApplianceCare

Very professional, on time and seemed very knowledgeable!


Response from ApplianceCare:

Thank you!


Map of Corpus Christi, TX

Great service on appliance under manufacturer's warranty!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Corpus Christi, TX

Good Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Corpus Christi, TX

Very professional




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Corpus Christi, TX

Maytag washer (new) questionable use of time




Review of ApplianceCare

Was only dispatched to perform diagnostics which didn’t fix the problem.


Response from ApplianceCare:

Thank you for taking the time to leave us a review, but per our contract with Maytag we are required to diagnose a unit before any parts can be ordered. Looks like our tech recalibrated the unit and it began working as designed, We see our tech was unable to duplicate the original issue.


Map of Corpus Christi, TX

Quick Service Response




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Corpus Christi, TX

GREAT SERVICE!!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Quality service but some wait time




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Javier




Review of ApplianceCare

I was not here but refrigerator is working great.


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Awesome




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Toby




Review of ApplianceCare


Response from ApplianceCare:

Thank you.


AWESOMENESS




Review of ApplianceCare

He was professional and did a quick and fast job perfectly executed


Response from ApplianceCare:

Thank you for the review!


Freezer Drawer re-skin




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Warranty work dishwasher




Review of ApplianceCare

The person you sent acted like he didn’t want to be there and wasn’t very useful.


Response from ApplianceCare:

Thank you for taking the time to leave us a review, we are having management look into this.


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Excellent Service




Review of ApplianceCare

Very efficient and courteous service. The service was covered by warranty.


Response from ApplianceCare:

Thank you for the review!


Great Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Great service




Review of ApplianceCare

Adam is great. He’s been to my house 3 times now. Always on time has a great attitude very knowledgeable. A pleasure to have in my home. I highly recommend him!


Response from ApplianceCare:

Thank you for the review, we love hearing back from our customers.


Carmen




Review of ApplianceCare

Michael was so professional and efficient. He completed the repair expeditiously. He’s the best technician y’all have!!!!


Response from ApplianceCare:

Thank you!


Robert




Review of ApplianceCare

Improvement needed!


Response from ApplianceCare:

Thank you for the review, we will look into this.


A Very Pleasant and Honest Service Call




Review of ApplianceCare

This is the first time ever that I used Appliance Care. I had to use their service because they are contracted service providers of Kitchen Aid; and trained and certified technicians by Kitchen Aid for the Corpus Christi area. After I contacted Kitchen Aid and made a service appointment, I was almost immediately contacted by Appliance Care via email to confirm all the details of the appointment including a picture of the technician who would coming out to service my dishwasher. I really liked the fact that the company was very mindful of my safety and security and wanted me to know ahead of time the identity of the service tech. who would be coming out. My appointment was scheduled for 11:00 AM; however, the tech. arrived around 10:30 AM. But he was very respectful of my time and didn't ring the bell early and waited in his truck for the scheduled time. I happened to notice his truck parked in my front drive way so I I went outside and told him him it was perfectly fine if he started earlier in my home. Actually I was happy he came earlier. However, he did initially apologize for being early and hoped he did not inconvenience me. I invited him inside into the kitchen and explained to him the issues I was experiencing. He politely explained to me that I would be charged $105 for the service which I told was reasonable for him coming out to investigate, and I had no problem with that. Actually Maytag also told me that when I made the appointment. Then he said the proceed and try to diagnose the problem, and afterward he diagnosed the problem; he would prepare for me a written estimate for parts and labour to fix the problem and would review it with me and wait for my decision to approve and proceed or not. He was very professional and polite, and not pushy. He gave me the sense that he was there to help me by identifying the problem and a solution with a detailed list of expenses so that it would be up to me to determine how I wanted to proceed based on a costs/benefits analysis basis. I really liked how he in addition to showing me physically in detail the specific items that were failing and would need to be replaced. But he went a further step and with his cell phone made a live video showing me where and how it was leaking and so forth. This information only confirmed what I thought to be the problems. Since I have a physical disability and don't have the motor skills and physical strength to repair the dishwasher as I would have done several years ago when I was in better shape; I thanked him for coming out and told him that the cost to repair the machine was not justified, and I would probably be purchasing a new dishwasher. He totally understood and empathetic with the decision I made. He gathered up his tools, equipment, etc. and checked the work area to make sure it was a clean as it was when he arrived. He thanked me for the business, and said to call if I had any further questions or concerns. I then walked him out and back to him truck and he departed.


Response from ApplianceCare:

Thank you so much for sharing your experience with us, we love to hear how service has been. Thank you for using our services.


Chris




Review of ApplianceCare

On time and knowledgeable


Response from ApplianceCare:

Thanks!


Quick response to major annoying problem !




Review of ApplianceCare

Very Impressed with the whole repair system. Great communication with Customer on repair status. Notice with photo of who is coming to do the repair. Excellent knowledge of the technician to diagnose the problem and skills to install needed parts quickly and correctly.


Response from ApplianceCare:

Thank you for the review.


Jesdamex




Review of ApplianceCare

Excellent service


Response from ApplianceCare:

Thank you!


Diana Lopez-Trejo




Review of ApplianceCare

The wash was washing but not spinning the way it should. But after the visit of the repairman. He could not take off the plate and would have to break it to see what the problem was. I ask how much it would be to maybe fix it and he said Maybe another $300 or more dollars. So I paid 187.00 for the trip to my house and labor and the washer really did not get looked at because of the plate wasn’t able to be taken off. The last thing is that after all that now the washer dosen't do even wash now.


Response from ApplianceCare:

Thanks for the review. We are going to pass the info on to a manager so they can take a deeper look at the situation


Great Service, Long Wait for Parts




Review of ApplianceCare

Great service but they had to wait months for parts for our refrigerator


Response from ApplianceCare:

Thank you for the review, we do apologize for the wait.


Nice guy




Review of ApplianceCare

Very courteous and fast


Great




Review of ApplianceCare

Very good service Thank you


Response from ApplianceCare:

Thank you for writing a review!


Great




Review of ApplianceCare


Good Service




Review of ApplianceCare


Kitchen Aide Dishwasher




Review of ApplianceCare

Repairman new exactly how to repair dishwasher


John L.

John L.

WASHER MAYTAG MVW7232HW0 "Inspected unit, ran diagnostics mode. No codes on unit, tested components. Valve for fabric softener powers up, but does not dispense water. All other valves are in working condition. Will need to replace valves to resolve this issue.; ordrng 1 W11096267 (valve)"

Near Sugar Magnolia Dr, Corpus Christi, TX 78410
Michael R.

Michael R.

REFRIGERATOR JENN-AIR JS48SSDUDE01 "Installed the module in the FC, lights came back, but not in the RC, one of the modules is out, ordered part and rescheduled the customer ; ordrng 1 W11462342 (MODULE )"

Near Cain Dr, Corpus Christi, TX 78411
John L.

John L.

WASHER MAYTAG MVWC565FW2 "Inspected unit ran diagnostics, pulled one code F7E6 motor. Ran test on motor, tested agitation. Motor sounds like its agitating but sound was off, looked underneath unit as unit was agitating found motor attempting to agitate. Tested spin, spin cycle starts but motor starts off extremely slow after a few moments the motor is capable of spinning at speed. Issues with motor will need to replace motor and run capacitor to resolve this.; ordrng 1 W10677717 (motor-drve) and 1 W10866238 (capacitor) and 1 W11320238 (Control)"

Near Maximus Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Inspected unit, found issue to be water dispensing sled to icemaker. Sled is warped and was not in the correct position. Play slid in proper position as best could. Will need to replace led to resolve this issue.; ordrng 1 W11444726 (Water chute)"

Near Cobo De Bara Cir, Corpus Christi, TX 78418
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW2 "The appliance is outside and full of water. The appliance was stuck on drain, canceled it and tried draining it manually, the pump is barely coming on now, pulled the drain hose off to drain it, removed the drain pump, no obstruction, bad pump, ordered part, please reschedule the customer when the part comes in, the lid lock is working normal ; ordrng 1 W11399437 (DRAIN PUMP)"

Near Mohawk St, Corpus Christi, TX 78405
Michael R.

Michael R.

WASHER AMANA NTW4516FW3 "The customer thought the basket moved too much, elderly person. The suspension is good, advised the customer they are designed to move like that. No error codes, calibrated and a diagnostics test, also ran the spin cycle on manual test, the appliance is spinning and working normal"

Near Cullen St, Corpus Christi, TX 78411
Michael R.

Michael R.

WASHER WHIRLPOOL WTW7500GW0 "Installed the new lid for the customer, lid is opening and closing properly"

Near Mc Clendon St, Corpus Christi, TX 78404
John L.

John L.

WASHER MAYTAG MVWC465HW2 "Inspected unit and ran diagnostics, no codes on unit. Ran unit on a normal cycle to check how unit performs, unit was not having any issues. When unit entered wash cycle check tub, found water to be producing a lot of suds. Question customer about how much soap was being put into unit during a wash, customer replied to cups worth. Explain to customer that is too much as the Turgeon being used is concentrated and only requires a fraction of the cup to wash."

Near Houston St, Corpus Christi, TX 78415
Michael R.

Michael R.

REFRIGERATOR MAYTAG MFT2776DEM00 "No answer when I called the customer, left vm, no return call, arrived at the location, the customer thought she had canceled, it’s in the notes, Can’t have it serviced at this time."

Near Breckenridge Dr, Corpus Christi, TX 78408
Michael R.

Michael R.

WASHER MAYTAG MVWB835DC3 "Installed console, calibrated and performed a diagnostics test, completed with no issues or error codes, appliance is working normal"

Near Mason Dr, Corpus Christi, TX 78407
John L.

John L.

WASHER WHIRLPOOL WTW4850HW "Inspected unit, F8E1 long fill. Tested valves, and cold side has no function. No obstructions in line. Replace valve to resolve.; ordrng 1 W11025984 (valve)"

Near Hampshire Rd, Corpus Christi, TX 78408
John L.

John L.

DISHWASHER WHIRLPOOL WDF330PAHS3 "Ran diagnostics and pulled 1 codesF4E3 wash motor no functionUnit does dispense water, but wash motor will not function. Will need to replace pump to resolve this issue; ordrng 1 W11025157 (pump&motor)"

Near Cimarron Blvd, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ "Installed icemaker, ran diagnostic mode to test components after installation. Icemaker turns without issue, but fill test was negative. Valve power is on, but does not dispense water into icemaker. Will need to be replaced to resolve this issue.; rqstng P&A on 1 W10179146 (water inlet valve)"

Near Windrose Dr, Corpus Christi, TX 78414
John L.

John L.

WASHER WHIRLPOOL WTW4616FW2 "Installed suspension, issue has been resolved."

Near Poolside Dr, Corpus Christi, TX 78409
John L.

John L.

DISHWASHER MAYTAG MDB9959SKZ0 "Installed wash assembly, tested unit after install. Unit is functioning and draining. Issue has been resolved."

Near Reserve Blvd, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed components, no leaks detected. Issue has been resolved."

Near Bevly Dr, Corpus Christi, TX 78411
John L.

John L.

WASHER AMANA NTW4516FW3 "Inspected unit, ran diagnostics found errors for lid lock. Lid lock clicks on and off constantly. Replaced lid lock, issue resolved.; used 1 W11307244 (LATCH) from stock"

Near Christie St, Corpus Christi, TX 78415
John L.

John L.

RANGE WHIRLPOOL WFG525S0JZ1 "Inspected unit, front panel to drawer is smashed As well as left side panel and interior drawer.These parts will need to be replaced to resolve this issue.; ordrng 2 W10462909 (brkt-mntg)s and 1 W10688022 (Drawer) and 1 W10162245 (panel-side)"

Near Mingo Cay Ct, Corpus Christi, TX 78418
John L.

John L.

RANGE JENN-AIR JDRP548HL00 "Inspected unit, both hinges have issues on 18 oven door. Both will need to be replaced to resolve issues with door shutting properly. According to notes, other hinge has or should have been ordered for this unit.; ordrng 1 W11390106 (Hinge (left)) and 1 W11390125 (Hinge (right))"

Near Atascadera Ave, Corpus Christi, TX 78418
John L.

John L.

ICEMAKER KITCHEN AID KUIO338HSS00 "Installed components onto icemaker, checked unit after installation. Unit has regained functionality and is working as should. Issue has been resolved."

Near Ocean Dr, Corpus Christi, TX 78411
Adam H.

Adam H.

REFRIGERATOR MAYTAG MFX2571XEM0 Customer states after power outage unit dropped ice three times and then steadily started to warm up. Customer said unit unplugged for a number of days prior to my visit. Plug the unit back in and ran through several tests. Refrigerator thermistor freezer thermistor as well as compressor speed all test pass no failures. After unplugging unit and taking Measurements from start device everything was in working order. Applied power back to unit and within five minutes product started to cool again. Ordering compressor and sealed system technician to come and recharge Freon in unit. Job will require a two count as well as a sealed system technician; ordrd 1 W10134623 (sub w10160407)

Near Odessa Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

DRYER WHIRLPOOL WGD6620HC0 Installed igniter tested unit issue resolved.

Near Topeka St, Corpus Christi, TX 78411
Adam H.

Adam H.

DISHWASHER KITCHEN AID KDTM354DSS4 Customer complaint of unit not getting enough water. Inspection of unit shows error code for Drain motor electrical problem loose connections/debris clogged in drain. Inspection of drain pump and connections all in good working order. Unit will wash fill with water complete cycle and drain with no issue. Customer states she thinks there is a problem with the unit because before running the dishwasher she would run hot water through the tap to help unit come to temperature every time before tap wood poles letting the customer know that dishwasher was filling with water But now she is not noticing a pulsing from the tap. Could not give Customer an answer as to why that is the case now but unit is working and functioning as designed

Near E Bar-Le-Doc Dr, Corpus Christi, TX 78414
John L.

John L.

WASHER MAYTAG MVWX655DW1 "Inspected unit, controls not responding. found issue to be with start button, push sheen start button would not activate unit. Had to work start button to get unit to function. Replace control board , tested after installation. Start button on new board is clicking and responding as should. Unit is now functioning and issue has been resolved."

Near Highwood St, Corpus Christi, TX 78410
John L.

John L.

WASHER WHIRLPOOL WTW4616FW2 "Inspected unit, found issue with suspension on one side of unit to have more travel than other. Will need to replace suspension to resolve this issue. No other issues found, part is already on order. Rescheduling when part is on hand.; schdld next appmnt for 2/26 FRI !"

Near Poolside Dr, Corpus Christi, TX 78409
Adam H.

Adam H.

WASHER WHIRLPOOL WTW7120HW0 F0E7 load while running clean washer cycle. F0E3 overload. F3E3 inlet water temperature fault. Inspection of unit results in several error codes listed above two can be disregarded the third one test it out as in working condition. Customer complaint of unit continuously filling with water but not actually washing. Inspection of drain hose shows installer had stuffed drain hose down drain stem by about 2 1/2 feet which is causing the unit to immediately pump out water. Adjusted drain hose calibrated unit and verification cycle issue resolved

Near Santa Maria Ln, Corpus Christi, TX 78415
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW2 Sr# 7730058973. Inspection of unit shows error code for overload. Customer states does not happen all the time but it seems like it’s happening more and more lately where clothes are left very wet at the end of wash cycle. Calibrated unit ran verification cycle no issues found drain pump sounds very strong unit is also reaching RPM. I did advise customer to watch load size and soap softener and Oxsee clean levels when adding to cycle. Also made small adjustment to drain hose allowing for airgap and down stem. Call tech line to troubleshoot issue tech line had me run through the same tests and advise customer of same usage points SR number above. Issue resolved

Near St Denis St, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Inspected unit, customer explained item removed from freezer. After doing so unit started to cool again. Asked customer how many items were removed. Explained that freezer was full and items did block vents in rear. Explained to customer that was most likely cause of issue with unit. Checked temperatures in unit, and they are hitting temperatures as should. Unit working"

Near Lolita St, Corpus Christi, TX 78416
John L.

John L.

WASHER AMANA NFW5800HW "Inspected unit, found two points on unit or leak is occurring. First problem is with dispenser, due to mineral buildup this is causing water to leak from dispenser assembly. Will need to replace to resolve this, part is already on order. Well schedule ones part is on hand. Also leak from Bello, small tear in Bello will need to be replaced as well to resolve issue.; rqstng P&A on 1 W10897390 (bellow)"

Near Lipan St, Corpus Christi, TX 78408
John L.

John L.

WASHER MAYTAG MVWC465HW "F8E1 long fill, only error on unit. Tested valves on unit, cold is working. Customer currently has no hot water running to unit. Issue may have occurred due to wrong temperature setting as unit has no hot water."

Near Brentwood Dr, Corpus Christi, TX 78415
John L.

John L.

DRYER AMANA NED5800HW "Inspected unit, found issue at rear of unit for exhaust ventilation. Took care of issue, resolved."

Near Lipan St, Corpus Christi, TX 78408
Adam H.

Adam H.

DRYER WHIRLPOOL WGD6620HC0 Inspection of unit shows Igniter has gone bad. Replace ignitor to resolve issue. Also some noticeable wear and tear on rollers and idler pulley.; ordrng 1 686590 (sub 279311) and 4 W10314171 (drum support roller)s and 1 W10468057 (pulley-idr)

Near Topeka St, Corpus Christi, TX 78411
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ Customer states unit has stopped producing ice. Inspection of icemaker shows unit is still calling for water and temperatures are well within range but icemaker will no longer harvest. Replace icemaker to resolve issue; schdld next appmnt for 2/26 FRI !

Near Windrose Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT920SADH0 Call customer before arrival to let them know that information available shows that product is out of warranty and would be responsible for diagnostic fees. Customer has declined any further assistance

Near Killarmet Dr, Corpus Christi, TX 78413
John L.

John L.

ICEMAKER KITCHEN AID KUIO338HSS00 "Inspected unit, found issue with drain pump and possible issue with main board. Unit will not power on long enough to check components as unit dies immediately as soon as power is introduced.; ordrng 1 W10825875 (pump) and 1 W10886282 (cntrl-elec)"

Near Ocean Dr, Corpus Christi, TX 78411
Adam H.

Adam H.

DRYER MAYTAG MEDB955FC0 Customer complained of weird noise during operation. Well the process of disassembling unit found several small articles of clothing inside blower wheel which was causing noise during operation. Reassembled unit and tested issue has been resolved. Product was out of warranty so customer was charged 109+ tax for labor and diagnostic fees. Issue resolved resolved

Near Moritz Lake Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 Inspection of unit showing icemaker not receiving voltage unable to jump. Replace icemaker to resolve issue. Notes state icemaker is ordered but on back order no return date given waiting for part arrival.; saved tckt

Near Olympia Dr, Corpus Christi, TX 78413
John L.

John L.

WASHER WHIRLPOOL MVWX655DW "Inspected unit, found unit was extremely unleveled. Leveled unit best as could, shaking has decreased after doing so. Issue is resolved."

Near Mesa Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

FREEZER WHIRLPOOL WZF34X20DW01 "Inspection of unit shows freezer is cooling but there is a large amount of ice on the back of evaporator cover. Replace evaporator fan harness and control to resolve issue. Have not set return date pending part arrival; ordrng 1 W10359880 (motor-evap) and 1 W10383615 (thermistor,fc) and 1 W10384183 (thermistor) and 1 W11181209 (harns-wire) and 1 W11221362 (CONTROL )"

Near Oshkosh Dr, Corpus Christi, TX 78414
John L.

John L.

RANGE AMANA ACR4303MFS4 "Inspected unit, error F2E1 shorted key pad, F1E0 internal board failure. Cleared errors and tested unit, unit functioning for a bit then error returns. Board will need to be replaced to resolve issue.; ordrng 1 W11204487 (cntrl-elec)"

Near S Padre Island Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW2 Inspection of unit shows no error codes. However there is water in and on the unit cooling in pockets on and around the machine but no visible leak. This combined with a customer complaint of unit not feeling like it used to will be replacing water valve and pressure hose to resolve the issue.; ordrng 1 W10236981 (hose) and 1 W10869800 (valve)

Near Surrey Ct, Corpus Christi, TX 78415
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Installed components onto unit, set temperature to recommended settings. Issue resolved."

Near 17th St, Corpus Christi, TX 78405
John L.

John L.

RANGE AMANA ACR4303MFS4 "Inspected unit, right rear burner not coming on. A switch has been ordered for this unit, but will also require an element as it is damaged to resolve issues.; ordrng 1 W11364019 (Element)"

Near S Padre Island Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Inspection of unit shows error code for basket full speed unable to reach RPM. Customer states that it only happened one time and it was while she was washing throw blankets. I did inform customer that sometimes the unit will unbalance itself. Calibrated unit and ran verification cycle no issues found. Manually tested between gentle heavy agitate and spin all functions work as intended. I did instruct customer on proper load size and soap distribution. Issue resolved

Near Brighton Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDTA50SAKZ0 Inspection of unit shows one of the wheels on the adjuster rack is broken. Replace adjuster to resolve the issue; ordrng 1 W11268101 (ADJUSTER) and 1 W11268105 (ADJUSTER )

Near Thunder Bay Ct, Corpus Christi, TX 78414