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Local Reviews
for Corpus Christi, TX

ApplianceCare Rated 4.4 out of 5 stars based on 65 customer reviews

Map of Corpus Christi, TX

Great




Review of ApplianceCare

Very good service Thank you


Response from ApplianceCare:

Thank you for writing a review!


Map of Corpus Christi, TX

Great




Review of ApplianceCare


Map of Corpus Christi, TX

Good Service




Review of ApplianceCare


Map of Corpus Christi, TX

Kitchen Aide Dishwasher




Review of ApplianceCare

Repairman new exactly how to repair dishwasher


Map of Corpus Christi, TX

Debra




Review of ApplianceCare

Great service! Quick and accurate!!


Map of Corpus Christi, TX

Adam was very professional however this Maytag washer is horrible and leaves a horrendous smell




Review of ApplianceCare

Very nice guy, however; his explanation of the water that “sits” in bottom of washer, all washers he said, has me very upset about this purchase. This is the first Maytag washer I've ever bought and not happy with the horrible smell that lingers. There is no reason, in home, for this to be happening. Never had a problem with GE washer and a smell like this Maytag. We have no blockage In exterior flow into city drainage. Very unhappy with this washer.


Map of Corpus Christi, TX

Fast and Professional




Review of ApplianceCare

I called for service and was given an appointment the very next day. The appliance tech was knowledgeable and professional.


Map of Corpus Christi, TX

Just buy a new appliance




Review of ApplianceCare

Repairs are far too expensive


Map of Corpus Christi, TX

Casey




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback


Map of Corpus Christi, TX

Very good




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Nice young man very good




Review of ApplianceCare


Great




Review of ApplianceCare

Very nice n helpful in explaining the information


Disappointed




Review of ApplianceCare

Frustrated that the tech, Adam, reported that there was "no problem" with my Maytag dryer. What he should've reported is that he was not able to identify the problem. If I have a future need of maintenance or repair, please don't send him. Send someone who is more knowledgeable and is willing to make more of an effort to investigate the issue, someone committed to find a solution.


Wonderful service.




Review of ApplianceCare

John noticed exactly what was wrong and was only here about 15-20 mins and the washer is fixed and working much better. Did a great job, was very curtious, and professional.


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare

The tech showed up early, was fast, friendly and professional


Response from ApplianceCare:

Thank you for writing a review!


Linda




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great Service




Review of ApplianceCare

John was very professional and attentive


Response from ApplianceCare:

Thank you for writing a review!


Awesome Service Tech




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Very knowledgeable




Review of ApplianceCare

Adam did a great job. He deserves a raise.


Response from ApplianceCare:

Thank you for writing a review for us!


Excellent service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Disappointing




Review of ApplianceCare

We had to wait 3 weeks with a broken refrigerator in a home with 3 small children. They told us we were on the emergency list and it took 6 days to come out and diagnose. Then another week before he could get parts and come back to “possibly fix it” because the technician wasn’t sure what caused our 6 month old refrigerator. We were very disappointed with the wait time it took to get our fridge repaired and disappointed with the knowledge of the technician.


Not impressed




Review of ApplianceCare

Due to time restrictions for the technician he was not able to stay to pinpoint the exact problem. He said as long as it was cooling and other wise working not to worry about the noise we were orginally concerned about. My husband was at the house during the appointment not me. I was not impressed at all!


Response from ApplianceCare:

Thank you for giving us your feedback! Our customer's concerns are very important to us. I will be sure to bring your feedback to our manager in order to correct this in the future. Our office team will be reaching out to you soon.


Great and friendly service




Review of ApplianceCare

Adam was very prompt and professional. He answered all my questions efficiently


Response from ApplianceCare:

Thank you for writing a review!


Grace Balli




Review of ApplianceCare

Adam was very direct and completed the work in a timely manner.


Response from ApplianceCare:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Horrible




Review of ApplianceCare

He was rude, disrespectful , refused to fix anything on my washer, an needs to learn how to treat customers right and with respect!!!


Response from ApplianceCare:

Thank you for giving us your feedback. We do apologize for any inconvenience you experienced. Someone from our office will be reaching out to you soon, and I will inform my manager of your concerns.


Great service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Great customer service




Review of ApplianceCare

Great communication with customer and service tech very friendly.


Response from ApplianceCare:

Thank you for giving us your feedback!


It is still BROKE!




Review of ApplianceCare

He is great! Has been here twice in past three months and it is still broke. It is only a 1 year old washer. It is not Adams fault. He is great but needs to come back.


Carmen




Review of ApplianceCare

Great Job


Response from ApplianceCare:

Thank you for giving us your feedback


Very personable service




Review of ApplianceCare

Adam was friendly, thorough, and professional. Great experience!


Response from ApplianceCare:

Thank you for writing a review for us!


Very satisfied with response & service provided to my home.




Review of ApplianceCare

Service man was knowledgeable & courteous.Good experience.


Response from ApplianceCare:

Thank you for writing a review for us!


Fixed the problem




Review of ApplianceCare

Great except for how often they had to reschedule.


Response from ApplianceCare:

Thank you for giving us your feedback. We apologize for any inconvenience you experienced in the process.


Steve




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


He was so very polite & explained very clearly. Awesome job




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Amazing service!!




Review of ApplianceCare

We had the best customer service! Quick and efficient service


Response from ApplianceCare:

Thank you for giving us your feedback!


Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Install to put it calibrated unit issue resolved

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed components, tested after installation. Issue has been resolved.

Near Dijon Lake Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

WASHER AMANA NTW4516FW Apt 1408. Inspection of unit shows no error codes. Customer states it has only happened the one time and she stopped the unit as soon as she was able. Calibrated unit ran verification cycle no issues found unit runs as designed. I did inform customer on proper loading techniques and instructions for nope distribution and also that sometimes the unit will shift a load during wash cycle that can cause problems she was having. Issue resolved

Near Patti Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Inspection of unit shows cabinet damage in front right corner of the units. Cabinet damage is considered non-repairable. Contacted tech line for documentation. Documentation actually turn into live video chat/feed so there was direct video recording of damage to unit. Tech did state that it would be considered non-repairable SR number 7727935641. My phone did power off at end of video while still taking instruction from tech line. I was informed however to give customer Whirlpool phone number and file number. Issue resolved

Near Meadowcreek Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Unable to find unit warehouse area is overflowing with product. Re-schedule; saved tckt

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

RANGE WHIRLPOOL WFG320M0BS3 Inspected unit, igniter is not coming on tested igniter for continuity. No continuity on igniter, issue may be with igniter or possibly may control unit. Replace to resolve this issue.; ordrng 1 W10841330 (cntrl-elec) and 1 W10914411 (igntr-oven)

Near Devon Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Install to put it calibrated unit issue resolved

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Installed components, tested after installation. Issue has been resolved."

Near Dijon Lake Dr, Corpus Christi, TX 78413
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Inspection of unit shows cabinet damage in front right corner of the units. Cabinet damage is considered non-repairable. Contacted tech line for documentation. Documentation actually turn into live video chat/feed so there was direct video recording of damage to unit. Tech did state that it would be considered non-repairable SR number 7727935641. My phone did power off at end of video while still taking instruction from tech line. I was informed however to give customer Whirlpool phone number and file number. Issue resolved

Near Meadowcreek Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

WASHER AMANA NTW4516FW Apt 1408. Inspection of unit shows no error codes. Customer states it has only happened the one time and she stopped the unit as soon as she was able. Calibrated unit ran verification cycle no issues found unit runs as designed. I did inform customer on proper loading techniques and instructions for nope distribution and also that sometimes the unit will shift a load during wash cycle that can cause problems she was having. Issue resolved

Near Patti Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Unable to find unit warehouse area is overflowing with product. Re-schedule; saved tckt

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

RANGE WHIRLPOOL WFG320M0BS3 "Inspected unit, igniter is not coming on tested igniter for continuity. No continuity on igniter, issue may be with igniter or possibly may control unit. Replace to resolve this issue.; ordrng 1 W10841330 (cntrl-elec) and 1 W10914411 (igntr-oven)"

Near Devon Dr, Corpus Christi, TX 78415
Adam H.

Adam H.

REFRIGERATOR MAYTAG MFW2055FRZ00 Inspection of unit shows large gap on right hand side of freezer compartment causing freezer to grow ice extensively. Replace rails and door to resolve issue. Job does have concession but putting in authorization due to timeframe of door arrival; rqstng P&A on 1 W10397635 (slide) and 1 W10397636 (slide) and 1 W10858419 (dor-fip)

Near Ocean Dr, Corpus Christi, TX 78404
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows error code for long Fill no fill as well as stuck key. Both manual and automatic testing of unit show good function on all other components. Replace water valve to resolve issue.; ordrng 1 W10869799 (valve)

Near Airline Rd, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8500DC0 Cording to all information available shows this unit is well out of manufacturing warranty. Issue resolved

Near Airline Rd, Corpus Christi, TX 78412
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Inspection of unit shows compressor not turning on. Replace control start device and capacitor to resolve issue; ordrng 1 W10590083 (capacitor) and 1 W10798748 (start-dev) and 1 W11207397 (CONTROL )

Near Airline Rd, Corpus Christi, TX 78412
Adam H.

Adam H.

RANGE WHIRLPOOL WEG745H0FS0 Installed components tested unit issue resolved

Near Corpus Christi, TX 78414
John L.

John L.

WASHER WHIRLPOOL WTW8040DW4 "Installed component, tested after installation. Issue has been resolved."

Near Cott St, Corpus Christi, TX 78411
John L.

John L.

FREEZER WHIRLPOOL WZF34X16DW04 "Installed all components, charged unit. Unit holding pressure and his cooling. Advise customer to keep an eye on unit four there may be a leak as noticed when changing out compressor unit was dry on Freon. Explain to customer even there is a notice of a rise in temperature on unit to call us back out to investigate, if customer does Colbeck order evaporator to have hands-on if needed. Evaporator W10574283"

Near Sea Anchor St, Corpus Christi, TX 78418
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 Issue was with LED in freezer compartment. Change the freezer compartment LED and issue has been resolved.

Near Castle River Dr, Corpus Christi, TX 78410
Adam H.

Adam H.

DRYER MAYTAG MEDB835DW4 Customer complaint of dryer going from 55 minutes to 1 and only running for a few then stopping and having clothes still be wet. Inspection of unit shows error code for stuck button also unit is getting good airflow as well as correct voltage. Testing of moisture strip shows good functionality. Call tech line to troubleshoot issue. Sr# 7727832039. After conversation with tech line I repeated information given to me from text stating dry like things with like things make sure dryer has enough materials in it to tumble and hit dryer strips correctly. Issue resolved

Near Cartagena Ct, Corpus Christi, TX 78418
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW Unable to locate units. Also spoke with backend manager name Jessica/Jennifer unsure on name. She looked also cannot find units.Also station for testing appliances is stacked with other products unable to get two plugs for testing.

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

DRYER AMANA NED4655EW1 "Inspected unit, found issue with fuse and thermostats on unit. Will need to replace to resolve issue.; ordrng 1 3387134 (thermostat) and 1 3392519 (thermal fuse) and 1 3977393 (thermal cut-off) and 1 3977767 (thermostat 221 deg)"

Near I-69 Access Rd, Corpus Christi, TX 78410
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows no error codes. But manual testing of cold water valve shows no function. Replaced water valve to resolve issue; ordrng 1 W10701459 (valve)

Near Briarhurst St, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR KITCHEN AID KBSD608ESS01 Inspection of unit shows small to medium crack inside freezer on liner pictures in SD-QuickPic. Calling tech line for documentation. Sr#7727772818. Tech line has documented issue and has instructed me to refer the customer to customer service.

Near Corinth Dr, Corpus Christi, TX 78413
John L.

John L.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Inspected unit, was able to hear a slight he’s coming from evaporator And detect the scent of Freon. Also ohm’d out compressor, call compressor is not working within its normal parameters. Will need to replace compressor and evaporator to resolve this issue. ; ordrng 1 2188823 (evaporator) and 1 W10391109 (compressor)"

Near Gates Ln, Corpus Christi, TX 78410
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Inspection of unit shows same issue as before water leaking into bottom of freezer compartment excess ice growing on back of freezer wall. Will have to call tech line when they are open to troubleshoot issue rescheduling job for May 8.; schdld next appmnt for 5/8 FRI !

Near Strasbourg Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Inspection of unit shows bracket that holds railing falling of or Loose. Replace railing and screws to resolve issue.; ordrng 4 W10309090 (screw)s and 1 W10653357 (track)

Near Stampede Dr, Corpus Christi, TX 78414
John L.

John L.

DRYER MAYTAG MEDB400VQ0 "Inspected unit found issue With blower wheel, Bro will damaged it’s not allowing for proper ventilation of unit will need to replace to resolve this issue.; rqstng P&A on 1 8318314 (cutoff-tml) and 1 8544737 (blower wheel) and 1 8557403 (thrmst-fix) and 1 8573068 (seal), states that autho needed"

Near Treyway Ln, Corpus Christi, TX 78412
Adam H.

Adam H.

REFRIGERATOR JENN-AIR JS42PPDUDB20 Sr# 7727775239. Optics and receiver were giving me mixed signals during diagnostic according to information provided by service pointer. Call tech line to troubleshoot issue. According to tech lines information I was not receiving 120 V from icemaker meaning that optics were bad also icemaker would not harvest. Replace receiver and optics and icemaker to resolve issue. Unit is out of warranty customer was charged one 1366 for diagnostics and given a rough estimation of part cost of not including installation. Customer is also aware that there is a labor charge applied when components are installed. Customer would also like to fast track components if it all possible; ordrng 1 W10193840 (p.c. board) and 1 W10290817 (cntrl-elec) and 1 WPW10277448 (icemaker)

Near 3 Fathoms Bank Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

FREEZER WHIRLPOOL WZF34X16DW04 Inspection of unit shows compressor turning on but will not cool also compressor itself extremely hot to the touch. Replace compressor start device capacitor and dryer to resolve issue. Job will require two counts and sealed system technician; ordrng 1 W10350564 (capacitor) and 1 W10709968 (drier-uv) and 1 W10775170 (compressor) and 1 W10798748 (start-dev) and 1 W11130830 (contrl-box)

Near Sea Anchor St, Corpus Christi, TX 78418
John L.

John L.

WASHER WHIRLPOOL WTW8040DW4 "Inspected unit, unit has F8E1 long fill and F3E2 inlet fault. Ran test on valves, no water being dispensed. Tested water lines, no issue with water or pressure. Will need to replace valves to resolve this issue.; ordrng 1 W11096286 (housing)"

Near Cott St, Corpus Christi, TX 78411
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Again had to call Distributor to try to run down correct part information again Distributor said to call back early morning to try and get correct part numbers while he was in contact with whirlpool research. Rescheduling job for May 8; schdld next appmnt for 5/8 FRI !

Near Elgin St, Corpus Christi, TX 78405
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRF535SWHZ "Sr# 7727743181. Customer complaints same as before icemaker not producing ice/harvest. Tech line suggests raising freezer door to better strike rocker switch or inspect door for sway or depression in liner where door would normally strike rocker switch. Adjusted door as tech line suggests but re-ordering freezer door water valve and icemaker to resolve this issue. Job will require authorization; rqstng P&A on 1 12466105 (switch,rocker arm) and 1 W10420083 (valve) and 1 W10443320 (gasket-fip) and 1 W10793298 (icemaker) and 1 W10890615 (dor-fip)"

Near Hugo Dr, Corpus Christi, TX 78412
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW2 Inspection of unit shows low volume of water input. Replaced water valve to resolve issue.

Near Brooks Dr, Corpus Christi, TX 78408
Adam H.

Adam H.

MICROWAVE JENN-AIR JMC2430DS00 Inspection of unit shows no display but cavity light does have power and is lit. Switching breakers on and off as resolved issue but no error codes were found. Issue resolved

Near Green Jay Ct, Corpus Christi, TX 78414
John L.

John L.

DISHWASHER KITCHENAID KDTM704ESS0 "Unit was locked, unlocked and ran diagnostics. No codes pulled. Ran unit, unit is running. Issue resolved."

Near Miramar Pl, Corpus Christi, TX 78411
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Damage to body of the units considered non-repairable. Issue resolved

Near Fort Griffen Dr, Corpus Christi, TX 78414
Adam H.

Adam H.

DISHWASHER WHIRLPOOL WDF330PAHT2 Inspection of unit shows no response from control board. Checking voltage shows is good. Replaced control board from stock issue resolved tested unit all functions good to go

Near Brockhampton St, Corpus Christi, TX 78414
John L.

John L.

WASHER MAYTAG MVWC565FW2 "F0E2 oversudsF7E6 motor faultF7E7 motor not up to speedDuring testing, found issue with hot side valve. Tested all other components, no issue found. Customer was using wrong detergent for washing, explained must use detergent labeled he. Replace valve to resolve this issue.; schdld next appmnt for 5/4 MON !"

Near Brooks Dr, Corpus Christi, TX 78408
John L.

John L.

WASHER MAYTAG MVWC565FW2 "F9E1 long drainF7E5 shifter faultF0E2 oversuds Ran test on unit drain nor agitate working on unit. After further inspection found that harness to drain pump as well as actuator have broken. Causing unit not to shift into proper gear or drain. Drain pump also has damage, replace hose components to resolve issues.; ordrng 1 W10815026 (actuator) and 1 W11255099 (HARNESS) and 1 W11259498 (DRAIN PUMP )"

Near Willowbrook Dr, Corpus Christi, TX 78411
Adam H.

Adam H.

MICROWAVE WHIRLPOOL WMH32519HZ3 Inspection of unit shows display screen partially lit all functions in commands work as intended just unable to see screen or display. Replace control and display to resolve issue; ordrng 1 W11044691 (cntrl-elec) and 1 W11044727 (cntrl-elec) and 1 W11179877 (panl-cntrl) and 1 W11179898 (panl-cntrl)

Near Treebine Dr, Corpus Christi, TX 78418
Adam H.

Adam H.

DRYER AMANA NED4655EW1 #1469 install components tested unit issue resolved.

Near Saratoga Blvd, Corpus Christi, TX 78414
Adam H.

Adam H.

REFRIGERATOR KITCHENAID KRFF707ESS01 Install components tested unit. Icemaker is calling for water and will harvest. Unit was out of Manufacturing warranty customer was charged cost of parts plus cost of labor for a total of 275.65 in the form of a check.

Near Chandler Ln, Corpus Christi, TX 78404
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Install components tested unit fridge immediately turned on and started cooling. Issue resolved

Near Fairmont Dr, Corpus Christi, TX 78408