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Local Reviews
for Conway, AR

ApplianceCare Rated 4.7 out of 5 stars based on 11 customer reviews

Map of Conway, AR

Very helpful.




Review of ApplianceCare

Very helpful.


Response from ApplianceCare:

Thanks!


Map of Conway, AR

Great customer service!




Review of ApplianceCare

Jeff was super nice- he came to the door already wearing a mask- super important! He is kind when he talks to me and explained the problem with my appliance in terms I understood. He was quick to fix my appliance and leave. No wasted time but always very personable. I recommend him and his company. Everyone I have met or spoken to on the phone have really been attentive and kind.


Response from ApplianceCare:

Thank you for taking the time to leave us a review, we love hearing back from customers on their experience.


Map of Conway, AR

Ron




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Conway, AR

Ellis




Review of ApplianceCare

Doug did a very good job replacing our refrigerator compressor. He was very efficient and helpful. My only concern was doing without a refrigerator/freezer for week waiting on the part to arrive.


Map of Conway, AR

Good guy




Review of ApplianceCare

Great


Response from ApplianceCare:

Thank you for writing a review!


Map of Conway, AR

great service and very useful and helpful information




Review of ApplianceCare

I was genuinely pleased with the service and the information I received from Doug. he was very knowledgeable customer friendly, answering my many questions to my satisfaction. Thank him for me.


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear your service experience with us met your expectations


Map of Conway, AR

excellent service




Review of ApplianceCare

Polite, listened to problem, and was obliging


Response from ApplianceCare:

Thank you for giving us your feedback! We are pleased to hear that your experience with our services met your expectations.


Map of Conway, AR

Great service




Review of ApplianceCare

Technician arrived on time and quickly determined the problem. Very professional.


Response from ApplianceCare:

Thank you for giving your feedback! If there was anything we could have done better to bring you 5-star service, please feel free to reach out and let us know.


Map of Conway, AR

Friendly excellent service!




Review of ApplianceCare

Doug was courteous , friendly, and efficient.


Response from ApplianceCare:

Thank you for writing a review! Doug is a very important part of our team.


Map of Conway, AR

Amazing technician




Review of ApplianceCare

Doug was the best!! He was thorough, knowledgeable, and friendly. I appreciate all his attention to detail and his desire to get it correct!


Response from ApplianceCare:

Thank you for taking the time to write a review. Doug is an important member of our team who strives to do each job thoroughly and efficiently.


Russell




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us a rating.


Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL KRMF606ESS01 Sr#7729741582 needs adapter for freezing behind ice maker. We de-iced took ice maker out checked for leaks. No leaks. Ordereded kit per service flash. Charged 55 labor and 20 for de-icing. Customer is under warranty on service call from June. Paid in full.; ordrng 1 W10864518 (adapter)

Near Windsong Ln, Conway, AR 72034
Jeff N.

Jeff N.

DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived to customer stating machine will leak, found seal has fail. Will need new seal to eliminate leak; ordrng 1 WPW10524469 (gasket)"

Near Eve Ln, Conway, AR 72034
Jeff N.

Jeff N.

ICEMAKER WHIRLPOOL WU195X15HZ00 "Arrived and installed new thermistor, test good. Issue resolved"

Near Pippinpost Dr, Conway, AR 72034
Jeff N.

Jeff N.

RANGE KITCHEN AID KECD807XBL01 "Arrived to install new stove top, removed old and replaced with new. I then tested and ensured functionality. Unit is operational."

Near Chicot Dr, Conway, AR 72034
Jeff N.

Jeff N.

DRYER MAYTAG MED6630HC1 "Complaint on noisy dryer, found exhaust pipe needed to be adjusted as well as blower wheel housing. After adjustment noise was eliminated, issue resolved."

Near Harkrider St, Conway, AR 72032
Blake D.

Blake D.

WASHER MAYTAG MVWB766FW0 "Replaced listed parts, tested unit operation checks okay"

Near Clarence Dr, Conway, AR 72034
Blake D.

Blake D.

N/A N/A WRS325FDAM02 "Inspected unit for lights flashing, pushed up on the light module in refrigerator side made it stop flashing, diagnosed to need module for freezer and refrigerator ; ordrng 1 WPW10515057 (FREEZER LIGHT) and 1 WPW10515058 (LIGHT MOD REF)"

Near Shiloh Dr, Conway, AR 72032
Blake D.

Blake D.

WASHER MAYTAG MVWB766FW0 "Inspected unit for long fill no fill, tested valve found that cold water wasn’t dispensing, replaced valve, tested unit operation checks okay ; used 1 W11165546 (VALVE) from stock"

Near Clarence Dr, Conway, AR 72034
Blake D.

Blake D.

RANGE WHIRLPOOL WFE535S0JS0 "Inspected unit for not heating properly and convection fan cutting off and on, ran diagnostic test no codes, turned on convection bake heard a constant click in the board, fan cut in and out, diagnosed to need control board ; ordrng 1 W11295998 (CONTROL BOARD)"

Near Brazier Ln, Conway, AR 72032
Blake D.

Blake D.

WASHER MAYTAG MVWB766FW1 "Inspected unit for sheet being stuck, removed agitator checked for damage found no damage, removed sheet, put agitator back together tested unit operation checks okay"

Near Majestic Valley Dr, Conway, AR 72032
Jeff N.

Jeff N.

ICEMAKER WHIRLPOOL WU195X15HZ00 "Arrived to find ice over filling in bin, ohmed out thermistor and was faulty. Need to order to restore operation. ; ordrng 1 WPW10511923 (thermistor)"

Near Pippinpost Dr, Conway, AR 72034
Blake D.

Blake D.

REFRIGERATOR WHIRLPOOL KRMF606ESS01 "Inspected unit for leaking, found that the drip pan for evaporator was bowed out, cleared out ice and water, diagnosed to need drip pan,; ordrng 1 W11457241 (PAN DRIP REFRIGERATOR EVAP)"

Near Windsong Ln, Conway, AR 72034
Jeff N.

Jeff N.

WASHER WHIRLPOOL WTW4816FW2 "Arrived for parts return for transmission and motor, installed new parts and calibrated and tested. Machine is operational. Issue resolved; dspstn on spec-tagged invntry: 2 W10913953 ACTUATOR"

Near Liberty Creek Rd, Conway, AR 72032
Jeff N.

Jeff N.

WASHER MAYTAG MVWB835DW1 "Arrived to customer stating a drain error code, I tested drain and found it to be faulty, I replaced and tested. Test is good, machine is operational. ; used 1 W10876600 (DRAIN PUMP) from stock"

Near Jasper St, Conway, AR 72032
rharris@appliancecareofarkansas.com

rharris@appliancecareofarkansas.com

WASHER MAYTAG MVWP575GW0 Installed control tested washer tested good . This is a zellnars it has a 5 year warranty.

Near 1st Ave, Conway, AR 72032
Jeff N.

Jeff N.

WASHER WHIRLPOOL WTW4816FW2 "Arrived to customer saying lid lock engaged at wrong time, no error codes present, test ran perfectly. Machine is operational, informed customer of all functions on machine."

Near Liberty Creek Rd, Conway, AR 72032
Jeff N.

Jeff N.

WASHER MAYTAG MVWC565FW2 "Arrived to find error code on motor fault, under machine I tested capacitor and found it was faulty and would cause motor fault. Ordered capacitor ; ordrng 1 W11428524 (CAPACITOR )"

Near Enderlin Dr, Conway, AR 72034
Jeff N.

Jeff N.

DRYER WHIRLPOOL WED5100HC1 "Per service pointer checked ribbons and connection was good, will need new hmi and control board; ordrng 1 W11413569 (CONTROL BOARD) and 1 W11419056 (HMI)"

Near Oak St, Conway, AR 72032
Jeff N.

Jeff N.

KITCHEN WHIRLPOOL WDF540PADM3 Arrived to find machine working intermittently diagnosed as faulty board causing sump and drain pump to fail. Will need to order those parts to restore operation. ; ordrng 1 W10876537 (drain pump) and 1 W10906428 (cntrl-elec) and 1 WPW10482462 (sump and seal assy)

Near Mountain View Rd, Conway, AR 72034
Jeff N.

Jeff N.

ICEMAKER KITCHENAID KUIA15NRHS9 "Customer stated they could hear water start but no ice production. I turned machine on and verified that water filled, compressor turned on, evap cooled down, circulating pump did not start, I ohmed it and it is faulty. I verified by checking voltage to pump, 120v. I then ohmed out bin thermistor and it did not ohm. Ordered bin thermistor, and circulating pump.; ordrng 1 WP2217220 (pump) and 1 WP2313633 (thermostat)"

Near Millford Dr, Conway, AR 72034
Jeff N.

Jeff N.

FREEZER WHIRLPOOL WRF535SWHZ02 "Customer stated that machine is shutting off by itself daily. Sr# Bruce 7729532586 per Tech line went through diagnostics test without any irregularities also checked voltage from refrigerator to board and had 120 V, power to unit checks good, tech line recommends control board and hmi. Ordered both ; ordrng 1 W11478401 (HOUSING) and 1 WPW10503278 (refer elect cont brd)"

Near Stonehedge Dr, Conway, AR 72034
Jeff N.

Jeff N.

DISHWASHER WHIRLPOOL WDF520PADM7 Ordered sump and pcb; ordrng 1 W10906426 (cntrl-elec) and 1 W11025157 (pump&motor)

Near Penny St, Conway, AR 72034
Jeff N.

Jeff N.

LAUNDRY WHIRLPOOL WTW7500GC2 The seal strip has came out. Ordered console and lid; ordrng 1 W11130236 (lid) and 1 W11130341 (console)

Near Stepping Stone Dr, Conway, AR 72034
Jeff N.

Jeff N.

WASHER WHIRLPOOL WTW4816FW2 Ordered new agitator. This one has burrs on it.; ordrng 1 WP3951744 (agitator)

Near Autumnbrook Ln, Conway, AR 72032
Blake D.

Blake D.

WASHER MAYTAG MVWB766FW1 "Inspected unit for stopping during cycle, ran diagnostic found error code f6e2 communication error to ui, f2e1 ui stuck, unit is stuck on 888 diagnosed to need ui and OVERLAY; ordrng 1 W11135392 (CNTRL-ELEC) and 1 W11135393 (OVERLAY)"

Near Boone Loop Rd, Conway, AR 72034
Jeff N.

Jeff N.

TRASH WHIRLPOOL GC900QPPB6 Replaced board checks good.

Near Noblett Dr, Conway, AR 72034
Jeff N.

Jeff N.

WASHER WHIRLPOOL MHW6630HW0 Ran # 12 in diagnostics. Checked good. Ran quick cycle checked good at this time.

Near Daugherty Hill Rd, Conway, AR 72032
Jeff N.

Jeff N.

OVEN KITCHENAID KSEG950ESS2 "Replace fan blower, tested and was good, but error code for stuck key. Ribbons and connections good. Ordered control board, pcb and hmi. ; ordrng 1 W10915815 (panl-cntrl) and 1 W11100513 (cntrl-elec) and 1 W11105615 (cntrl-elec)"

Near Scherman Oaks Cir, Conway, AR 72034
Jeff N.

Jeff N.

DISHWASHER WHIRLPOOL WDT750SAHZ0 SR# wttnv00apl1 ordering sump and pcb.; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)

Near Brandywine Cove, Conway, AR 72034
Jeff N.

Jeff N.

WASHER WHIRLPOOL WTW5000DW3 "Cleaned out filter screen on water valve due to well water. Recalibrate, checks good."

Near Scenic Hill Rd, Conway, AR 72034
Jeff N.

Jeff N.

WASHER MAYTAG MVW7230HC0 "Checked error codes and found out of balance, cleared error then ran calibration and informed customer of loading issues."

Near Bentley Dr, Conway, AR 72034
Jeff N.

Jeff N.

DRYER MAYTAG MED7230HW1 Terry phone # 479-263-3035 going to talk with Zellner’s about dryer vent and move dryer back on right. Dryer not drying without pulling dryer out and stretching out vent hose. Ms. Zellner said she would take care of.

Near Frisco Ln, Conway, AR 72034
Jeff N.

Jeff N.

DISHWASHER MAYTAG MDB8989SHZ0 Did not rec. sump assy. Rec motor installed needs pcb.; ordrng 1 W11225084 (cntrl-elec)

Near T J Dr, Conway, AR 72034
Jeff N.

Jeff N.

WASHER WHIRLPOOL WTW4816FW2 "Preformed Manuel test on spin and agitation and found terrible sound, then under the machine and spun the motor and found it was grinding as well, actuator is only moving halfway. needs new gear case, motor, splutch, belt and actuator ; ordrng 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11454741 (GEARCASE) and 1 WPW10006384 (drive belt)"

Near Liberty Creek Rd, Conway, AR 72032
Jeff N.

Jeff N.

DISHWASHER WHIRLPOOL KDFM404KPS0 Arrived and attempted to run a quick wash cycle and found that motor and pump was bad will need to be replaced. ; ordrng 1 W11416362 (PUMP AND MOTOR)

Near Josie Rea St, Conway, AR 72032
Jeff N.

Jeff N.

DRYER WHIRLPOOL WED7000DW2 "Replaced heating element, did not hook hose back up due to customer wanting to clean out vent. ; used 1 279838 (ELEMENT) from stock"

Near Bryant Cir, Conway, AR 72034
Jeff N.

Jeff N.

WASHER WHIRLPOOL WTW4800XQ1 "Installed shocks, gearbox, and clutch assy. Ran recalibration tested good."

Near Johnston Ave, Conway, AR 72034
Jeff N.

Jeff N.

N/A N/A MED5620TQ0 Door switch broken ordered new.; ordrng 1 WP3406107 (switch-dor)

Near Apple Blossom Ln, Conway, AR 72034
Jeff N.

Jeff N.

WASHER WHIRLPOOL WFW5620HW0 Checked to make sure wires on acu all connected and in right place. Looks good. Ordered Ui board and acu. Acu came up with different part number than last tech. Talked with tech line she did not give me p#.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322879 (cntrl-elec)

Near Arnett Ln, Conway, AR 72032
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed data logger to test temperature loop,due to low ice production ; schdld next appmnt for 8/27 THU !"

Near Summerbrook Dr, Conway, AR 72034
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced light in freezer. Checks good. Did not have to use connectors with kit.; used 1 W10695459 (MODULE) from stock

Near Grummer Ln, Conway, AR 72034
Jeff N.

Jeff N.

REFRIGERATOR KITCHEN AID KRFF507HPS00 Installed freezer light kit. Had to use wire kit. Checks good; dspstn on spec-tagged invntry: 1 W10695459 MODULE

Near Persimmon Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR KITCHEN AID KRFF5078BS00 "Replacing listed parts due to water dripping ,found defect in door liner not allowing for good seal,diagnosed to need refrigerator door ; ordrng 1 W11256297 (dor-fip)"

Near Turtle Hill Cove, Conway, AR 72034
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Ice build up in ff area on evap. Ordered evap fan with thermistors and pcb. Ice maker slow production. Ordered new.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11294907 (icemaker)

Near Rooster Rd, Conway, AR 72032
Jeff N.

Jeff N.

LAUNDRY MAYTAG MVWX655DW1 Needs gearcase

Near Harkrider St, Conway, AR 72032