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Local Reviews
for Conway, AR

ApplianceCare Rated 4.9 out of 5 stars based on 7 customer reviews

Map of Conway, AR

Good guy




Review of ApplianceCare

Great


Response from ApplianceCare:

Thank you for writing a review!


Map of Conway, AR

great service and very useful and helpful information




Review of ApplianceCare

I was genuinely pleased with the service and the information I received from Doug. he was very knowledgeable customer friendly, answering my many questions to my satisfaction. Thank him for me.


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear your service experience with us met your expectations


Map of Conway, AR

excellent service




Review of ApplianceCare

Polite, listened to problem, and was obliging


Response from ApplianceCare:

Thank you for giving us your feedback! We are pleased to hear that your experience with our services met your expectations.


Map of Conway, AR

Great service




Review of ApplianceCare

Technician arrived on time and quickly determined the problem. Very professional.


Response from ApplianceCare:

Thank you for giving your feedback! If there was anything we could have done better to bring you 5-star service, please feel free to reach out and let us know.


Map of Conway, AR

Friendly excellent service!




Review of ApplianceCare

Doug was courteous , friendly, and efficient.


Response from ApplianceCare:

Thank you for writing a review! Doug is a very important part of our team.


Map of Conway, AR

Amazing technician




Review of ApplianceCare

Doug was the best!! He was thorough, knowledgeable, and friendly. I appreciate all his attention to detail and his desire to get it correct!


Response from ApplianceCare:

Thank you for taking the time to write a review. Doug is an important member of our team who strives to do each job thoroughly and efficiently.


Map of Conway, AR

Russell




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us a rating.


Doug M.

Doug M.

WASHER MAYTAG MVWB865GW0 "Inspected unit found gait or cap will not stay in place while spinning,diagnosed to need aviator and cap; ordrng 1 W11111466 (cap) and 1 W11161960 (agitator)"

Near Byron Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HC0 "Replaced pump and dispenser for leak,putting unit back together found hole in bellow,diagnosed to need bellow; ordrng 1 W11314648 (bellow)"

Near Lost Canyon Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HC0 Inspected unit for water leak could not pin point exact leak but there is water around dispenser support system and around pump assembly diagnosed to need dispenser support and drain; ordrng 1 W11316609 (pump-water) and 1 W11321010 (dispenser)

Near Lost Canyon Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Inspected unit found evaporator fan not running not allowing fresh food section to cool,diagnosed to need evaporator fan; ordrng 1 W11024089 (motor-evap)"

Near E Papaya Cove, Conway, AR 72032
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replaced compressor due to shorted start windings,tested unit operation checks ok ,sealed system covered by manufacturer"

Near E Papaya Cove, Conway, AR 72032
Doug M.

Doug M.

DRYER WHIRLPOOL WED85HEFC2 "Replaced seals and seal cover due to vibration,tested unit operation checks ok"

Near Eighteen Loop, Conway, AR 72034
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found rust under glass on top of crisper. Self inside fridge was coming apart, trim pieces were breaking off, need to order glass, crisper frame and 1 self for customer, customer said tech can just drop off parts next week and he would take care of it. ; ordrng 1 W10847515 (frame) and 1 W11038526 (shelf-glas) and 1 W11245713 (shelf-glas)"

Near Brookfield Dr, Conway, AR 72032
Justin  R.

Justin R.

WASHER MAYTAG MHW6630HW0 "Checked over unit in diagnostics, did not see or recreate leak. Filled tub up a couple of times. Customer thinks the drain hose wasn’t in drain port correctly from install. Placed hose in correct spot and tested again, did not see a leak. Will just have customer monitor unit during cycle."

Near Bay Town Dr, Conway, AR 72034
Doug M.

Doug M.

DRYER WHIRLPOOL WED85HEFC2 "Inspected unit vibration noise coming from blower housing and blower cover area,tried to adjust could not get noise to go away,diagnosed to need seal cover,seal,and blower seal; ordrng 1 W10211899 (seal) and 1 W10211901 (cover) and 1 WP697770 (seal)"

Near Eighteen Loop, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HW0 "Installed acu board per f6e2 error code, tested unit operation checks ok"

Near Las Colinas, Conway, AR 72034
Doug M.

Doug M.

OVEN KITCHENAID KSEG950ESS2 "Inspected for f8e0 error code,performed service diagnostics found found code cleared code ran 350 bake cycle unit got to 195 degrees error code appeared again f8e0,tested incoming power checked ok did find suppressor board on terminal block has burnt black causing internal power issue,diagnosed to need suppressor,oven control and blower; ordrng 1 W11100513 (cntrl-elec) and 1 W11107275 (fan-blwr) and 1 W11175842 (suppressor)"

Near Scherman Oaks Cir, Conway, AR 72034
Doug M.

Doug M.

OVEN KITCHENAID KSEG950ESS2 "Inspected unit for f8e0 error code cooling fan fault, replaced blower tested unit operation checks ok ; pckd up 1 W11107275 (fan-blwr)"

Near Scherman Oaks Cir, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KFXS25RYMS0 "Replaced ice maker and main control due to icemaker not cycling,and not having 120v to fill valve from control,after installing parts icemaker filled,operation checks ok"

Near Raleigh Dr, Conway, AR 72034
Doug M.

Doug M.

DISHWASHER KITCHENAID KDTE334GPS0 "Replaced dishwasher tub due to bent frame not allowing door to open,tested unit operation checks ok"

Near Conway, AR 72034
Doug M.

Doug M.

COOKTOP JENN-AIR JES9800CAS02 "Rescheduling due to install,realtor to have unit removed so I can install cooktop ; schdld next appmnt for 12/30 MON 8-9"

Near Burrow Ave, Conway, AR 72032
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HW0 Customer called in to reschedule ; schdld next appmnt for 1/3 FRI !

Near Las Colinas, Conway, AR 72034
Doug M.

Doug M.

WASHER MAYTAG MVWB765FW3 "Replaced suspension kit due to basket bottoming out,replaced gearcase due to knocking noise,tested unit operation checks ok ; pckd up 1 W11393685 (GEARCASE)"

Near Park Pl Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for ice build up under ice bin after previous repair,found ice door is not sealing to door liner correctly,found door liner has wrinkle near where ice door seats not allowing ice door gasket to seal off warm air,diagnosed to need door and ice door; ordrng 1 W10757550 (dor-fip ss) and 1 W11171728 (door-ice)"

Near Westfield Dr, Conway, AR 72034
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WTW5000DW2 "Inspected for not enough water,performed service diagnostics found no error codes, performed manual test all steps checked ok,informed customer the unit is working as designed that this unit is energy efficient,verified normal operation unit checks ok"

Near McNutt Rd, Conway, AR 72034
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed inner door and seal due to water leak,tested unit operation checks ok"

Near Ash St, Conway, AR 72034
Doug M.

Doug M.

COOKTOP JENN-AIR JES9800CAS02 "Inspected found crack in cooktop ,diagnosed to need cooktop ; ordrng 1 W10239357 (cooktop)"

Near Burrow Ave, Conway, AR 72032
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced ice chute and sealed ice compartment due to moisture under ice bin,tested unit operation checks ok"

Near Westfield Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER MAYTAG MVWX655DW1 "Inspected unit for not running,union arrival seen the customer has put drain hose into floor drain causing unit to siphon,performed service diagnostics found f8e1 error code confirmed improper drain hose installation,showed customer installation instructions on how drain hose needs to be installed for proper operation of unit,verified normal operation unit checks ok"

Near Betty Ln, Conway, AR 72032
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Inspected unit found dent in right refrigerator door,diagnosed to need door,unit is less than 30 days per DOP; ordrng 1 W11307249 (dor-fip)"

Near Park Pl Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER MAYTAG MVWB765FW3 "Inspected for making noise during agitation,found loud knocking noise coming from gearcase,also found when pushin down on basket ,basket is bottoming out,diagnosed unit to need gearcase and suspension kit ; ordrng 1 W11130359 (suspension) and 1 W11393685 (GEARCASE)"

Near Park Pl Dr, Conway, AR 72034
Doug M.

Doug M.

DRYER WHIRLPOOL WED6620HW0 Not all parts shipped reschedule to the 24th; schdld next appmnt for 12/24 TUE 3-6

Near Las Colinas, Conway, AR 72034
Doug M.

Doug M.

DRYER WHIRLPOOL MDET236AYW "Inspected unit found drum not turning up to speed turning very slowly,found idler pulley sticking causing motor to get very hot and smell burnt,diagnosed to need drive motor and idler pulley,customer does not want to move forward with repair due age of unit"

Near Sunset Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KFXS25RYMS0 "Inspected unit for not making ice,tested icemaker,jumped t-h icemaker did not cycle,tested for 120v at l-n did not 120v,jumped l-v did not fill,tested for 120v at p-3 connector to solenoid on fill valve did not have 120v from main control,tested 120v at p-5 connector did not have 120v from main control,diagnosed to need main control ; ordrng 1 WPW10401830 (cntrl-elec)"

Near Raleigh Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for water/ice under ice bin,found seal on ice chute not sealing enough to keep warm air from entering,diagnosed to need ice chute and silicone to seal compartment ; ordrng 1 W10837274 (plate) and 1 WP542638 (grease)"

Near Westfield Dr, Conway, AR 72034
Doug M.

Doug M.

DISHWASHER KITCHENAID KDTE334GPS0 "Inspected unit for door not opening all the way found plastic part of link kit hitting frame due to frame being bent,diagnosed to need tub; ordrng 1 W10713320 (tub-dishwr)"

Near Conway, AR 72034
Doug M.

Doug M.

WASHER AMANA NTW4516FW3 "Replaced suspension kit due to basket bottoming out causing unbalanced issue,tested unit operation checks ok"

Near Bill Lucy Dr, Conway, AR 72032
Doug M.

Doug M.

DRYER WHIRLPOOL WED6620HW0 "Inspected unit for vibrating,found vibration noise coming from blower housing,made several adjustments to housing noise won’t go away,diagnosed to need blower housing,collar,and blower wheel ; ordrng 1 W11310026 (collar) and 1 WP697772 (blower wheel) and 1 WPW10211911 (housing)"

Near Las Colinas, Conway, AR 72034
Doug M.

Doug M.

WASHER ROPER RTW4516FW2 "Inspected unit for making knocking noise,performed service diagnostics found noise customer is hearing is the shifter pulling into place between agitate and spin,informed customer that this normal on this model,verified normal operation unit checks ok"

Near Holly Cove, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Replaced control board, due to green led light not on with 120v to board,calibrated unit operation checks ok"

Near Mace Cir, Conway, AR 72032
Doug M.

Doug M.

WASHER WHIRLPOOL WTW5000DW3 "Replaced drive motor due to f7e7 error code weak drive motor and squeaking,tested unit operation checks ok"

Near Skyline Dr, Conway, AR 72032
Doug M.

Doug M.

LAUNDRY WHIRLPOOL MVWB955FC1 "Inspected unit for not operation,performed service diagnostics found f5e3 ,f7e0 error codes,performed main control test due to not reading correct voltage,found 120v to board,found micro failure in step 9 of test,performed lid lock test found resistance failure at pin 1-5 on j6 connector,diagnosed unit to need main control and lid latch; ordrng 1 W10912345 (cntrl-elec) and 1 W11188327 (latch)"

Near Shawnee Dr, Conway, AR 72032
Doug M.

Doug M.

WASHER AMANA NTW4516FW2 "Inspected unit for shaking, test found that when pushing down on basket, basket is bottoming out causing unbalanced issue also causing damage to tub ring , diagnosed needs tub ring and suspension kit.; ordrng 1 W10780045 (suspension) and 1 WPW10531289 (tub ring)"

Near Arapaho Trail, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WTW5000DW3 "Inspected unit for noise, performed service diagnostics found F7E7 error code, performed manual test found in spin test squeaking from drive motor causing error code, diagnosed needs drive motor ; ordrng 1 W10890624 (motor-drve)"

Near Skyline Dr, Conway, AR 72032
Doug M.

Doug M.

DRYER WHIRLPOOL WED4950HW0 "Inspected unit for odor, and rattling, tested unit found odor is coming from heat element due too bing new, rattle is coming from debris in the vent hose, due to installation issues. Informed customer odor is normal and too have vent hose being installed properly. Verified normal operation unit checks ok."

Near Rainbow Dr, Conway, AR 72032
Doug M.

Doug M.

KITCHEN WHIRLPOOL WDF520PADM7 "Replaced pump/motor assembly due to shorted wash motor,tested unit operation checks ok"

Near Aikman Pass, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Inspected unit for not starting, found no operation at control,tested 120v to control checked ok,found green led light on control not on,diagnosed toneed main control ; ordrng 1 W11170319 (cntrl-elec)"

Near Mace Cir, Conway, AR 72032
Doug M.

Doug M.

KITCHEN WHIRLPOOL WDF520PADM7 "Inspected unit for not washing dishes, found unit would fill, wash motor not starting, verified 120V too motor, diagnosed unit needs pump and motor assembly.; ordrng 1 W11025157 (pump&motor)"

Near Aikman Pass, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced listed parts due to dispenser and ice making issues,tested unit operation checks ok"

Near Caney Creek Rd, Conway, AR 72032
Doug M.

Doug M.

M/W OTR WHIRLPOOL WMH31017HB0 "Inspected unit for not starting,tested all fuses checked ok,checked connections checked ok,found no power coming from wall outlet,checked breaker checked ok,informed customer to call electrician,unit checks ok"

Near Archer Ln, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced icemaker and fill valve due to over filling,replaced damper assembly due to damper door not closing,tested unit icemaker fill correctly,and damper door is closing,tested ice dispenser found auger motor threads are stripped not allowing ice to dispense,diagnosed to need auger motor and yoke; ordrng 1 WP63052 (YOKE) and 1 WPW10317991 (motor), pckd up 1 W10300024 (icemaker) and 1 W11043013 (valve) and 1 WPW10196393 (damper control assy)"

Near Caney Creek Rd, Conway, AR 72032