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Local Reviews
for Conway, AR

ApplianceCare Rated 4.8 out of 5 stars based on 8 customer reviews

Map of Conway, AR

Ellis




Review of ApplianceCare

Doug did a very good job replacing our refrigerator compressor. He was very efficient and helpful. My only concern was doing without a refrigerator/freezer for week waiting on the part to arrive.


Map of Conway, AR

Good guy




Review of ApplianceCare

Great


Response from ApplianceCare:

Thank you for writing a review!


Map of Conway, AR

great service and very useful and helpful information




Review of ApplianceCare

I was genuinely pleased with the service and the information I received from Doug. he was very knowledgeable customer friendly, answering my many questions to my satisfaction. Thank him for me.


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear your service experience with us met your expectations


Map of Conway, AR

excellent service




Review of ApplianceCare

Polite, listened to problem, and was obliging


Response from ApplianceCare:

Thank you for giving us your feedback! We are pleased to hear that your experience with our services met your expectations.


Map of Conway, AR

Great service




Review of ApplianceCare

Technician arrived on time and quickly determined the problem. Very professional.


Response from ApplianceCare:

Thank you for giving your feedback! If there was anything we could have done better to bring you 5-star service, please feel free to reach out and let us know.


Map of Conway, AR

Friendly excellent service!




Review of ApplianceCare

Doug was courteous , friendly, and efficient.


Response from ApplianceCare:

Thank you for writing a review! Doug is a very important part of our team.


Map of Conway, AR

Amazing technician




Review of ApplianceCare

Doug was the best!! He was thorough, knowledgeable, and friendly. I appreciate all his attention to detail and his desire to get it correct!


Response from ApplianceCare:

Thank you for taking the time to write a review. Doug is an important member of our team who strives to do each job thoroughly and efficiently.


Map of Conway, AR

Russell




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us a rating.


Jeff N.

Jeff N.

WASHER WHIRLPOOL WTW4800XQ1 "Installed shocks, gearbox, and clutch assy. Ran recalibration tested good."

Near Johnston Ave, Conway, AR 72034
Jeff N.

Jeff N.

N/A N/A MED5620TQ0 Door switch broken ordered new.; ordrng 1 WP3406107 (switch-dor)

Near Apple Blossom Ln, Conway, AR 72034
Jeff N.

Jeff N.

WASHER WHIRLPOOL WFW5620HW0 Checked to make sure wires on acu all connected and in right place. Looks good. Ordered Ui board and acu. Acu came up with different part number than last tech. Talked with tech line she did not give me p#.; ordrng 1 W11319991 (cntrl-elec) and 1 W11322879 (cntrl-elec)

Near Arnett Ln, Conway, AR 72032
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Installed data logger to test temperature loop,due to low ice production ; schdld next appmnt for 8/27 THU !"

Near Summerbrook Dr, Conway, AR 72034
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced light in freezer. Checks good. Did not have to use connectors with kit.; used 1 W10695459 (MODULE) from stock

Near Grummer Ln, Conway, AR 72034
Jeff N.

Jeff N.

REFRIGERATOR KITCHEN AID KRFF507HPS00 Installed freezer light kit. Had to use wire kit. Checks good; dspstn on spec-tagged invntry: 1 W10695459 MODULE

Near Persimmon Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR KITCHEN AID KRFF5078BS00 "Replacing listed parts due to water dripping ,found defect in door liner not allowing for good seal,diagnosed to need refrigerator door ; ordrng 1 W11256297 (dor-fip)"

Near Turtle Hill Cove, Conway, AR 72034
Jeff N.

Jeff N.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 Ice build up in ff area on evap. Ordered evap fan with thermistors and pcb. Ice maker slow production. Ordered new.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11294907 (icemaker)

Near Rooster Rd, Conway, AR 72032
Jeff N.

Jeff N.

LAUNDRY MAYTAG MVWX655DW1 Needs gearcase

Near Harkrider St, Conway, AR 72032
Doug M.

Doug M.

FREEZER WHIRLPOOL WRF767SDHZ01 "Inspected unit for freezer door gasket not sealing to cabinet,heated door gasket with hair dryer raised door an eighth inch ,gasket now sealing to cabinet,verified normal operation unit checks ok"

Near Briley Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Inspected unit found multiple issues with unit,found unit not defrosting,unit would perform service diagnostics for any testing,also found water overflowing from icemaker when filling,diagnosed to need icemaker,main control,fill valve and icemaker; ordrng 1 W11196400 (cntrl-elec) and 1 WPW10179146 (valve-inlt)"

Near Helen St, Conway, AR 72034
Colton B.

Colton B.

DRYER MAYTAG MEDB835DC4 Issue is that dryer is not heating. Found OL reading on the thermistor. Did not have part on van. Ordering and returning. ; ordrng 1 WP8577274 (THERMISTOR )

Near Cresthaven St, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Replaced compressor due to unit not cooling, tested unit operation checks ok"

Near Harvard Ave, Conway, AR 72034
Doug M.

Doug M.

DRYER WHIRLPOOL WED4815EW1 "Inspected unit for not starting,found when pushing start button motor humming,tested incoming voltage checked ok,removed drum,held push to start button until motor started,tested incoming voltage under load found l1 to neutral would drop to 35 v,l2 to neutral would ramp up to 208v,called tech line,tech said this a voltage issue from house per #7727741669 file number,customer to call an electrician"

Near Gold Lake Cir, Conway, AR 72032
Doug M.

Doug M.

DRYER WHIRLPOOL WED7500GC0 "Replaced inner door panel due to door closure issues,tested unit operation checks ok"

Near Deerwood Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF989SDAE00 "Inspected unit for not cooling,performed service diagnostics found test 4 no frost pattern either evaporator,2.98 amps with compressor running,diagnosed to need compressor ; rqstng P&A on 1 W10276644 (compressor)"

Near Harvard Ave, Conway, AR 72034
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Inspected unit found broken wheel on adjuster,diagnosed to need adjuster ; ordrng 1 W10712395 (adjuster)"

Near Heidi Ct, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Inspected unit for ice build up on bottom of freezer,removed ice,found unit not draining,removed drain tube found packing in tube not allowing water drain into drip pan,removed packing,tested unit operation checks ok"

Near Colonial Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER MAYTAG MVWB835DW4 "Inspected unit for not starting,performed service diagnostics found f6e3,f6e2 error codes communication failure between ui and main control,f2e1 stuck key error,diagnosed unit to need main control and console; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"

Near Scott St, Conway, AR 72034
Doug M.

Doug M.

N/A N/A n/a "Inspected unit for not draining,found drain pump humming,impeller not turning,replaced pump tested unit operation checks ok ; used 1 WPW10348269 (DRAIN PUMP) from stock"

Near Hathaway Dr, Conway, AR 72034
Doug M.

Doug M.

DRYER WHIRLPOOL WED7500GC0 "Inspected unit found door seal detached from door,diagnosed to need door seal; ordrng 1 WPW10354795 (seal-door)"

Near Deerwood Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER MAYTAG MVWB865GW0 "Inspected unit found gait or cap will not stay in place while spinning,diagnosed to need aviator and cap; ordrng 1 W11111466 (cap) and 1 W11161960 (agitator)"

Near Byron Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HC0 "Replaced pump and dispenser for leak,putting unit back together found hole in bellow,diagnosed to need bellow; ordrng 1 W11314648 (bellow)"

Near Lost Canyon Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HC0 Inspected unit for water leak could not pin point exact leak but there is water around dispenser support system and around pump assembly diagnosed to need dispenser support and drain; ordrng 1 W11316609 (pump-water) and 1 W11321010 (dispenser)

Near Lost Canyon Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Inspected unit found evaporator fan not running not allowing fresh food section to cool,diagnosed to need evaporator fan; ordrng 1 W11024089 (motor-evap)"

Near E Papaya Cove, Conway, AR 72032
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replaced compressor due to shorted start windings,tested unit operation checks ok ,sealed system covered by manufacturer"

Near E Papaya Cove, Conway, AR 72032
Doug M.

Doug M.

DRYER WHIRLPOOL WED85HEFC2 "Replaced seals and seal cover due to vibration,tested unit operation checks ok"

Near Eighteen Loop, Conway, AR 72034
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found rust under glass on top of crisper. Self inside fridge was coming apart, trim pieces were breaking off, need to order glass, crisper frame and 1 self for customer, customer said tech can just drop off parts next week and he would take care of it. ; ordrng 1 W10847515 (frame) and 1 W11038526 (shelf-glas) and 1 W11245713 (shelf-glas)"

Near Brookfield Dr, Conway, AR 72032
Justin  R.

Justin R.

WASHER MAYTAG MHW6630HW0 "Checked over unit in diagnostics, did not see or recreate leak. Filled tub up a couple of times. Customer thinks the drain hose wasn’t in drain port correctly from install. Placed hose in correct spot and tested again, did not see a leak. Will just have customer monitor unit during cycle."

Near Bay Town Dr, Conway, AR 72034
Doug M.

Doug M.

DRYER WHIRLPOOL WED85HEFC2 "Inspected unit vibration noise coming from blower housing and blower cover area,tried to adjust could not get noise to go away,diagnosed to need seal cover,seal,and blower seal; ordrng 1 W10211899 (seal) and 1 W10211901 (cover) and 1 WP697770 (seal)"

Near Eighteen Loop, Conway, AR 72034
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HW0 "Installed acu board per f6e2 error code, tested unit operation checks ok"

Near Las Colinas, Conway, AR 72034
Doug M.

Doug M.

OVEN KITCHENAID KSEG950ESS2 "Inspected for f8e0 error code,performed service diagnostics found found code cleared code ran 350 bake cycle unit got to 195 degrees error code appeared again f8e0,tested incoming power checked ok did find suppressor board on terminal block has burnt black causing internal power issue,diagnosed to need suppressor,oven control and blower; ordrng 1 W11100513 (cntrl-elec) and 1 W11107275 (fan-blwr) and 1 W11175842 (suppressor)"

Near Scherman Oaks Cir, Conway, AR 72034
Doug M.

Doug M.

OVEN KITCHENAID KSEG950ESS2 "Inspected unit for f8e0 error code cooling fan fault, replaced blower tested unit operation checks ok ; pckd up 1 W11107275 (fan-blwr)"

Near Scherman Oaks Cir, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR KITCHENAID KFXS25RYMS0 "Replaced ice maker and main control due to icemaker not cycling,and not having 120v to fill valve from control,after installing parts icemaker filled,operation checks ok"

Near Raleigh Dr, Conway, AR 72034
Doug M.

Doug M.

DISHWASHER KITCHENAID KDTE334GPS0 "Replaced dishwasher tub due to bent frame not allowing door to open,tested unit operation checks ok"

Near Conway, AR 72034
Doug M.

Doug M.

COOKTOP JENN-AIR JES9800CAS02 "Rescheduling due to install,realtor to have unit removed so I can install cooktop ; schdld next appmnt for 12/30 MON 8-9"

Near Burrow Ave, Conway, AR 72032
Doug M.

Doug M.

WASHER WHIRLPOOL WFW6620HW0 Customer called in to reschedule ; schdld next appmnt for 1/3 FRI !

Near Las Colinas, Conway, AR 72034
Doug M.

Doug M.

WASHER MAYTAG MVWB765FW3 "Replaced suspension kit due to basket bottoming out,replaced gearcase due to knocking noise,tested unit operation checks ok ; pckd up 1 W11393685 (GEARCASE)"

Near Park Pl Dr, Conway, AR 72034
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit for ice build up under ice bin after previous repair,found ice door is not sealing to door liner correctly,found door liner has wrinkle near where ice door seats not allowing ice door gasket to seal off warm air,diagnosed to need door and ice door; ordrng 1 W10757550 (dor-fip ss) and 1 W11171728 (door-ice)"

Near Westfield Dr, Conway, AR 72034
Doug M.

Doug M.

LAUNDRY WHIRLPOOL WTW5000DW2 "Inspected for not enough water,performed service diagnostics found no error codes, performed manual test all steps checked ok,informed customer the unit is working as designed that this unit is energy efficient,verified normal operation unit checks ok"

Near McNutt Rd, Conway, AR 72034
Doug M.

Doug M.

DISHWASHER WHIRLPOOL WDF520PADM7 "Installed inner door and seal due to water leak,tested unit operation checks ok"

Near Ash St, Conway, AR 72034
Doug M.

Doug M.

COOKTOP JENN-AIR JES9800CAS02 "Inspected found crack in cooktop ,diagnosed to need cooktop ; ordrng 1 W10239357 (cooktop)"

Near Burrow Ave, Conway, AR 72032
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced ice chute and sealed ice compartment due to moisture under ice bin,tested unit operation checks ok"

Near Westfield Dr, Conway, AR 72034
Doug M.

Doug M.

WASHER MAYTAG MVWX655DW1 "Inspected unit for not running,union arrival seen the customer has put drain hose into floor drain causing unit to siphon,performed service diagnostics found f8e1 error code confirmed improper drain hose installation,showed customer installation instructions on how drain hose needs to be installed for proper operation of unit,verified normal operation unit checks ok"

Near Betty Ln, Conway, AR 72032
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Inspected unit found dent in right refrigerator door,diagnosed to need door,unit is less than 30 days per DOP; ordrng 1 W11307249 (dor-fip)"

Near Park Pl Dr, Conway, AR 72034