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Local Reviews
for Converse, TX

ApplianceCare Rated 4.6 out of 5 stars based on 17 customer reviews

Map of Converse, TX

good service, once tech had the replacement part




Review of ApplianceCare


Map of Converse, TX

Great Service




Review of ApplianceCare

My technician was very professional, and I appreciated him wearing a mask the entire time he performed my service.


Map of Converse, TX

Great service




Review of ApplianceCare

Great service, very friendly


Map of Converse, TX

Professional




Review of ApplianceCare

Professional and great service


Map of Converse, TX

EXCELLENT SERVICE!!!!!!!!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Converse, TX

Great Job....




Review of ApplianceCare

Your technician, Sam, came out Tuesday 3/10/2020, to take a look at our Whirlpool Washing machine due to a reoccurring issue. He was very attentive to my concerns, and was able to recreate the issue. He diagnosed the problem, explained the problem and had the problem repaired in a timely manner. I was very impressed with Sam. He was and is very professional, courteous and friendly. He understands what customer service is and should be and represented your company well. “KUDOS” to Sam...!


Map of Converse, TX

Excellent Service!




Review of ApplianceCare

Mr. Golla was on time and knew right away what the issue was. He quickly completed the service and was on his way. I appreciate his professionalism and experience with the appliance. I thought that the guys who delivered the dishwasher would have done better than just hooking it up. Thanks sir!


Response from ApplianceCare:

Thank you for writing a review!


Map of Converse, TX

Dryer Repair




Review of ApplianceCare

Technician was very quick in fixing dryer. Unfortunately, it took several weeks before they came out to fix it.


Map of Converse, TX

Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was any thing we could have done to bring you 5-star service, please feel free to reach out and let us know


Map of Converse, TX

Great service




Review of ApplianceCare

Very nice and professional


Response from ApplianceCare:

Thank you for writing a review!


Garrido




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for giving us your feedback!


Great




Review of ApplianceCare

Worker was quick to find the problem with our refrigerator water leak. He ordered the new part, returned later. He fixed the problem and handled the warranty. He was informative and respectful. I would use Appliance Care of Texas again


Great Service




Review of ApplianceCare

Tech was very professional and courteous. He checked everything and provided excellent service. He was fast and efficient.


Response from ApplianceCare:

Thank you for writing a review!


Hopeful




Review of ApplianceCare

The people coming out have been great. Only problem I have is 3 different people have came out 9 times and it’s been over a year and the problem hasn’t gotten fixed. By now I should b priority and first on list to get this problem solved. I do believe this last guy that came out might have it figured out with the next part he ordered. Let’s hope so bc this is getting old. Maybe the tenth time is the charm.


Response from ApplianceCare:

Thank you for giving your feedback! we do apologize for any inconvenience this may have caused you, but are glad to hear that we are ordering the part that should solve your issues.


Washer repair




Review of ApplianceCare

Excellent service by a knowledgeable repair technician.


Response from ApplianceCare:

Thank you for writing a review!


Sam was great!




Review of ApplianceCare

Sam was awesome! He worked with my schedule and was very courteous. There was miscommunication during the set up of appointment which made it difficult and hard to schedule. Communication was so difficult and didn’t think it needed it be.


Response from ApplianceCare:

Thank you for leaving a review! We do apologize for any miscommunication that occurred on our end, but we are glad to hear that your experience with the technician met your expectations.


Awesome Professional Service




Review of ApplianceCare

Great, knowledgeable and professional.


Response from ApplianceCare:

Thank you for writing a review for us!


slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL MHW5100DW0 Removed rear panel replaced air trap with new one and rain pump. Ran unit no errors no leaks reassembled ran 2nd test all operations normal.

Near Dakota River, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 Found cold side of inlet broken. Needs new valve rescheduling for Wednesday customer prefers am appointment advised no guarantee.; ordrng 1 W11210459 (VALVE)

Near Maple Meadow Dr, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW4 Called CXC spoke to Brooke for entitlement SR 7728793176 she advised DOP as 10/22/2019 found bad inlet valve needs valve call when part comes in.; ordrng 1 W11220230 (VALVE)

Near Cylburn Park, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NFW5800HW0 Called CXC spoke to Diane SR number 7728794706 goods date is 8/21/2019 there is 8 week grace period so unit covered per Diane. Tested unit no power to UI checked control no led 120 volts present ordered new control and UI call when parts come in.; ordrng 1 W11322878 (CONTROL) and 1 W11325578 (UI)

Near Gray Whales, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF320PADB3 Customer states she has extended warranty advised customer to get with warranty provider and have job dispatched under extended warranty so she wont incur any cost.

Near Copperway, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR SAMSUNG DOESNT MATTER Unit is less that 1 year old spoke to customer advised him to get with Samsung directly so it can be serviced by them.

Near Parry Path, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 Installed new inlet valve reassembled unit tested valves no leaks calibrated unit and ran test cycle all operations normal.

Near Maple Meadow Dr, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked refrigerator found unit not cooling no freon in system added dye drier and charged unit will be back in two weeks unless customer calls ; ordrng 1 W10248589 (evaporator) and 1 W11035765 (EVAPORATOR ), used 1 WPW10143759 (DRIER-HV) from stock"

Near Lone Shadow Trail, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Checked refrigerator found ice maker making ice but very slow, replaced ice maker checked operation unit working normal now"

Near Converse, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB855DC3 "Removed tub ring replaced,all four dampers installed new bushings tested and calibrated all operations normal."

Near Stearin Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB855DC3 "Removed tub ring replaced,all four dampers installed new bushings tested and calibrated all operations normal."

Near Stearin Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Installed new valve inspected fill tube found clamp missing spoke to customer he advised me that someone accidentally bumped icemaker turned it on and it froze then rube blew off clamp missing needs tube assembly before icemaker can be on call when part comes in; ordrng 1 W11181718 (FILL TUBE)

Near Kitty Hawk Rd, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR AMANA ASI2575GRB00 Complaint is unit only makes crushed ice found spring on actuator that goes to solenoid for cubed to crushed thats in ice bucket was off locking tab and actuator stuck in crushed reassembled ice bucket correctly tested all operations normal no email

Near Josephs Run, Converse, TX 78109
Steven G.

Steven G.

DISHWASHER KITCHENAID KDTE104ESS3 "Checked dishwasher found unit filling with water but not washing, replaced pump and motor ran cycle everything is working normal now"

Near Tallow Way, Converse, TX 78109
Steven G.

Steven G.

RANGE MAYTAG MER6600FZ1 "Checked range found bad element and burner shorted, replaced element and burner switch checked operation unit working normal now, element has 10 year warranty"

Near Anderson Bluff, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Spoke customer she just got out of hospital wants service tomorrow rescheduling Tuesday.; schdld next appmnt for 8/4 TUE !

Near Bent Meadow Dr, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT970SAHZ0 "7/31/20 14:45: SL there 7/31 FRI, 13:59 to 14:44"

Near Papalote Garden, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WEE750H0HZ1 Replaced control and Ui connected wifi and app tested all operations normal. Advised of survey.

Near Rush Canyon, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDC215EW1 "Found open circuit in heating circuit found open thermal cut off, replaced cut off and thermostat tested all operations normal. Advised of survey."

Near Meadow Lark, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFF707ESS01 Defrosted RC replaced failed wire harness found FC fan not on replaced Fac fan tested all operations normal.

Near Slaton Fields, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

VENT HOOD UNKNOWN WVW51UC0FS2 Found scratches on lower chimney for unit closing docs provided 3/27/20 called CXC for exception on cosmetic warranty spoke to Elizabeth SR number 7728230809 she advised unit under 1stop warranty to proceed with repair call when part comes in.; ordrng 1 W11328682 (CHIMNEY)

Near Papalote Garden, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF989SDAE03 Cleared drain installed new drain tube. Used module kit to repair module. Then installed new gasket tested all operations normal no email provided.

Near Zuma Beach, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Removed light installed new kit per service pointer tested all operations normal advised customer of survey.

Near Converse, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Removed ice maker replaced auger motor ran test ice maker working and auger working all operations normal advised of survey.

Near Whitebrush, Converse, TX 78109
Steven G.

Steven G.

DISHWASHER KITCHENAID KDTE104ESS3 Checked dishwasher found unit feeling with water but not washing ordered pump and motor ; ordrng 1 W10605057 (pump&motor)

Near Tallow Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB835DW3 Found belt broken on dryer recommended replacing pulley and roller as well quoted Labor service fee parts and tax customer paid remaining balance rescheduling Thursday.; ordrng 1 W11162091 (BELT)

Near Cape Meadow Dr, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG550S0HZ0 Found shorted circuit between bake electrode and DSI spark module checked wires these were good ordered new spark module and electrode. Rescheduling Thursday. Closing docs provided unit ELW.; ordrng 1 W11162730 (CONTROL) and 1 WP9758079 (igntr-oven)

Near Buggy Ln, Converse, TX 78109
Steven G.

Steven G.

RANGE AMANA AGR5330BAS3 "Checked range found clock not setting keeps flashing, replaced clock checked operation unit working normal now"

Near Francisco Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDC465HW0 "Found heater box has burn mark on it at grill, checked exhaust temps these were in normal temperature range. Did find squeaking noise from idler pulley used repair kit replaced rollers belt and idler tested all operations normal Advised customer static is condition caused by clothes in unit rubbing against each other not by unit malfunction and to dry similar like items that will create less friction and less static. Also to try dryer static balls. Tested unit all operations normal.; used 1 4392067 (REPAIR) from stock"

Near Capricorn Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH31017HS3 Found top interlock support had broken spring unit says door open. Replaced with truck stock removed silver tape that was causing noise on blower motor retested all operations normal.; used 1 WP8206419 (INTERLOCK) from stock

Near Converse, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT710PAHW1 Found failed sump motor customer provided receipt DOP April 2020 replaced sump tested unit all operations normal advised of survey.

Near Cherry Glade, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4816FW2 "Called CXC spoke to Cindy for entitlement customer stated that unit will be covered, it is part of Pulte home but over 2 years old. Authorization WPYH900APL1 found needs control board rescheduling Monday.; ordrng 1 W11170319 (CONTROL)"

Near Harbor Mist Ln, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW5620HW0 "Ran diagnostics found UI not responding sometimes, after running found slight vibration found service pointer W11445524 checked dampers springs and install no issues ordering new ACU and UI, customer complains about door not lining up after inspection found hinge slightly bent ordering this as well. Rescheduling Monday.; ordrng 1 W11318815 (HINGE) and 1 W11319991 (CONSOLE) and 1 W11322903 (CONTROL)"

Near Farmview Loop, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE MAYTAG MER6600FZ2 Removed door replaced outer door and badge installed door tested all operations normal.

Near Rolling Stream, Converse, TX 78109
Shawn W.

Shawn W.

RANGE WHIRLPOOL WFE505W0HB2 Replaced open element. Burner and unit fully operational.

Near Lunar Eclipse, Converse, TX 78109
Shawn W.

Shawn W.

DRYER MAYTAG MEDC215EW1 "Arrived at customers home and was informed that the product was purchased approximately two years ago and that their daughter Mandy should have a extended warranty. The customer was not prepared to pay a service fee , I provided the number to our office and explained to them that they could give us a call once the extended warranty was found. I had called our office to determine if this was supposed to be a COD call and they had no record of it."

Near Kimberly Dr, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR AMANA ASI2575GRS00 "Checked refrigerator customer explained that unit knocks about three times and only does it a few times a day and at night, Tech that made call heard it and should have been sent back, I did checks and didn’t hear anything, customer is going to write times down and see if we can pattern noise, and will call back"

Near Francisco Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE MAYTAG MER6600FZ2 Replaced hidden element preheated no smoke all operations normal did find outer panel of door adhesive failed ordering new outer door PsP item call when part comes in.; ordrng 1 W11250167 (GLASS DOOR) and 1 WPW10612925 (nameplate)

Near Rolling Stream, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW5620HW0 Found unit has over suds condition error code customer has soft water and leak started after she started using load and go drawer. Checked concentration of detergent found 3x concentration with combination of soft water adjusted concentration to 4x to compensate for soft water as well. Ran quick wash no over sudsing all operations normal advised customer to use afresh soon and secured harness latch with truck stock zip tie. ; used 1 WP8567668 (WIRE TIE) from stock

Near Copper Falls, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADM3 Found bad door strike on tub cost to repair including service fee is service fee paid and good for 90 days.; rqstng P&A on 1 WPW10544004 (door latch strike)

Near Brigadier Pass, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE MAYTAG MER6600FZ2 "Tested unit found hidden bake element shorted, ordered new element rescheduling Wednesday.; ordrng 1 WP9755770 (elmnt-bake)"

Near Rolling Stream, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0EB4 Customer complaint is dent in cooktop and longer heating times in surface elements tested these elements these are working normally refer customer to technical pointer W11354284B. Cooktop has dent needs new cooktop since it less than 30 days old no eta on cooktop says out of stock call when call when part comes in.; ordrng 1 8195534 (cooktop)

Near Converse, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW0 "Found pressure system fault, checked hose no kinks in hoses. Cleared code calibrated unit ran regular wash no issues at this time advised customer if issue happens again will need control. Quoted service fee paid today remaining balance isid customer approves repair in 90 days.; rqstng P&A on 1 W10625696 (cntrl-elec)"

Near Margarita Loop, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR AMANA ASI2575GRS01 Customer provided DOP install instruct not been fulfilled. Checked temps checked wiring tested ice maker could not get it to cycle. Found black wire at ice maker molex not fully seated and not connected to icemaker pushed pin in and used van stock zip tie to secure molex better so issue will not happen again. Tested unit operations all operations normal.; used 1 WP8567668 (WIRE TIE) from stock

Near Lonecrest Ln, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8500BW0 Found small hole in tub ring causing water to leak out when recirculating pump on. Customer replaced breaker and this corrected electrical issue did not find faults in unit needs new tub rinservice fee labor parts tax. Service fee paid today remaining balance service good for 90 days.; rqstng P&A on 1 WPW10550152 (ring-tub)

Near Pease Park, Converse, TX 78109