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Local Reviews
for Converse, TX

ApplianceCare Rated 4.7 out of 5 stars based on 18 customer reviews

Map of Converse, TX

Great




Review of ApplianceCare


Response from ApplianceCare:

Thank you


Map of Converse, TX

good service, once tech had the replacement part




Review of ApplianceCare


Map of Converse, TX

Great Service




Review of ApplianceCare

My technician was very professional, and I appreciated him wearing a mask the entire time he performed my service.


Map of Converse, TX

Great service




Review of ApplianceCare

Great service, very friendly


Map of Converse, TX

Professional




Review of ApplianceCare

Professional and great service


Map of Converse, TX

EXCELLENT SERVICE!!!!!!!!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Converse, TX

Great Job....




Review of ApplianceCare

Your technician, Sam, came out Tuesday 3/10/2020, to take a look at our Whirlpool Washing machine due to a reoccurring issue. He was very attentive to my concerns, and was able to recreate the issue. He diagnosed the problem, explained the problem and had the problem repaired in a timely manner. I was very impressed with Sam. He was and is very professional, courteous and friendly. He understands what customer service is and should be and represented your company well. “KUDOS” to Sam...!


Map of Converse, TX

Excellent Service!




Review of ApplianceCare

Mr. Golla was on time and knew right away what the issue was. He quickly completed the service and was on his way. I appreciate his professionalism and experience with the appliance. I thought that the guys who delivered the dishwasher would have done better than just hooking it up. Thanks sir!


Response from ApplianceCare:

Thank you for writing a review!


Map of Converse, TX

Dryer Repair




Review of ApplianceCare

Technician was very quick in fixing dryer. Unfortunately, it took several weeks before they came out to fix it.


Map of Converse, TX

Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was any thing we could have done to bring you 5-star service, please feel free to reach out and let us know


Great service




Review of ApplianceCare

Very nice and professional


Response from ApplianceCare:

Thank you for writing a review!


Garrido




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for giving us your feedback!


Great




Review of ApplianceCare

Worker was quick to find the problem with our refrigerator water leak. He ordered the new part, returned later. He fixed the problem and handled the warranty. He was informative and respectful. I would use Appliance Care of Texas again


Great Service




Review of ApplianceCare

Tech was very professional and courteous. He checked everything and provided excellent service. He was fast and efficient.


Response from ApplianceCare:

Thank you for writing a review!


Hopeful




Review of ApplianceCare

The people coming out have been great. Only problem I have is 3 different people have came out 9 times and it’s been over a year and the problem hasn’t gotten fixed. By now I should b priority and first on list to get this problem solved. I do believe this last guy that came out might have it figured out with the next part he ordered. Let’s hope so bc this is getting old. Maybe the tenth time is the charm.


Response from ApplianceCare:

Thank you for giving your feedback! we do apologize for any inconvenience this may have caused you, but are glad to hear that we are ordering the part that should solve your issues.


Washer repair




Review of ApplianceCare

Excellent service by a knowledgeable repair technician.


Response from ApplianceCare:

Thank you for writing a review!


Sam was great!




Review of ApplianceCare

Sam was awesome! He worked with my schedule and was very courteous. There was miscommunication during the set up of appointment which made it difficult and hard to schedule. Communication was so difficult and didn’t think it needed it be.


Response from ApplianceCare:

Thank you for leaving a review! We do apologize for any miscommunication that occurred on our end, but we are glad to hear that your experience with the technician met your expectations.


Awesome Professional Service




Review of ApplianceCare

Great, knowledgeable and professional.


Response from ApplianceCare:

Thank you for writing a review for us!


slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Removed door and old gasket cleared foam from liner installed gasket with adhesive installed door heated gasket advised customer to not open door for a few hours all operations normal.

Near Indian Bluff, Converse, TX 78109
Chris S.

Chris S.

WASHER WHIRLPOOL WFW8300SW00 Customer stated that washer was leaking they ordered bellow. Replaced bellow collected SC and P&L 247.89 tested unit everything working properly.

Near Copperknoll, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Found refrigerator temp at 35 degrees vent not blocked enough to cause such temperature. Ran diagnostics found RC temp error. Removed control box refrigerator thermistor fell off Molex as if it wasnt connected removed sensor checked resistance at 25 degree celsius and in ice water 32 degrees. Both tested good. Secured sensor to molex and ran diagnostics no errors issue was caused by loose connections. Advised customer to monitor unit. Job complete.

Near Antelope Run, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4955HW1 Removed top removed basket replaced gearcase and cam ran calibration and test all operations normal.

Near Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH53521HZ06 Found both interlocks had cams in back position where door strike was not catching. Removed control put interlock cams in forward position and tested all operations normal

Near Stout Wy, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW2 Found noisy drain pump. Removed pump found small piece of wire in impeller replaced pump tested all operations normal.; used 1 W10876600 (PUMP WATER) from stock

Near Converse, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW2 No error codes but in spin unit making squeal. Checked under unit oil leaked from gearcase on belt and pulley. Needs gearcase pulley and belt and basket hub. Ordered washplate just in case it is stuck on return visit.; ordrng 1 W11454734 (Gearcase) and 1 W10902814 (Washplate) and 1 W10528947 (Hub) and 1 W10721967 (Cam) and 1 W11239857 (Belt)

Near Derby Dan, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW4 Removed basket by breaking wash plate replaced gear case basket and wash plate calibrated and tested all operations normal.

Near Autumn Hollow, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 Complaint was oven turns on when customer Not using and temperature is to high found F6;E4 error did find heat cycle normal. Call tech line spoke to Joel SR 7729879368 he is going to send report to Safety Dept and engineering and advised me to close ticket and let customer know Safety will be contacting her within 5 business days since he does not have answer to powering on by itself issue. Job complete

Near Tallow Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER WHIRLPOOL WZF79R20DW00 "3 times customer said unit makes loud noise for 5 minutes each, he said sounds like a compressor issue temps were good frost pattern good. Ran amp draw amp draw at 1.27 ran fan heater no noise since issue could not be replicated advised customer to monitor and record any noise he hears."

Near Rolling Stream, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

VENT HOOD UNKNOWN WVW51UC0FS2 Removed plastic cover inspected for scratches removed old chimney replaced chimney tested all operations normal.

Near Papalote Garden, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KENMORE 665.14754N512 "Removed diverter replaced ran test mode, both sprayers working heater working no errors control not needed new quote 327.50 balance 209.51 paid in full."

Near Talkenhorn, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 Removed unit discharged capacitor replaced diode and magnetron reassembled reinstalled tested all operations normal.

Near Antelope Run, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG525S0JS0 Removed cooktop and console replaced left and right panels ran test no rust all operations normal.

Near Antelope Run, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG525S0JS1 Found dent in control panel. Unit under 30 days old ordered panel. Customer prefers am appt.; ordrng 1 W11026866 (Control Panel)

Near Ranahan Pass, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

VENT HOOD UNKNOWN WVW51UC0FS2 Arrived open box removed protective film found small dent in bottom right front corner showed customer he did not want it installed and wanted part reordered reordered part. ; ordrng 1 W11328682 (Chimney)

Near Papalote Garden, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WMH53521HZ4 Removed unit from cabinet. Replaced failed capacitor open diode and magnetron tested unit all operations normal.

Near Shiraz Wy, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF540PADM3 Replaced both stops rack working correctly now all operations normal.

Near Badlands Bend, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH53521HZ4 Found Magnetron making whirring noise ordered new diode and magnetron. Closing docs provided unit under 1 year.; ordrng 1 W10818686 (magnetron) and 1 W11256462 (DIODE)

Near Antelope Run, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG515S0JS0 "Replaced valve assembly checked for leaks no leaks tested same issue confirmed harness is good again. Called techline spoke to Robert sr 7729786537 explained work already done but unit short cycles in both bake and broil. He got with engineering was advised replace electrode harness and both electrode in oven. Also i am reordered DSI. Call when parts come in,; ordrng 1 W11161843 (HARNESS) and 1 W11162730 (DSI) and 1 WPW10333842 (igntr-oven) and 1 WPW10333842 (igntr-oven)"

Near Stipe Ln, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WMH53521HZ4 Customer states she has to leave and needs tech to arrive at 10 am. Set appointment for Tuesday 10-12.; schdld next appmnt for 1/26 TUE 10-12

Near Shiraz Wy, Converse, TX 78109
Shawn W.

Shawn W.

FREEZER SAMSUNG RS265TDBP Temperatures in both sections are at 73 F. The compressor is running and there is evidence that there is a refrigerant leak. Our customer was told by another company tech that they had a bad compressor and would need to bring in a specialist. They informed me that they have had at least 2 refrigerant leaks repaired in the past on this unit. The drier for this unit is no longer made by the manufacturer. Called DH and explained the situation and the general location of the leak. Parts ordered.; rqstng P&A on 1 MKV190CL2J/SM1 (COMPRESSOR) and 1 WPW10143759 (dryer)

Near Morning Grove, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG515S0JS0 Replaced DSI control and sensor ran test unit comong on but short cycles heating. Called tech line spoke to Bruce Sr;7729786537 checked wiring to valve and valve needs new valve ; ordrng 1 WPW10602001

Near Stipe Ln, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE525S0HW0 "Found control shorted F2E1 error code found roach evidence on control needs new control advised due to infestation no warranty on repair. Repair declined ; rqstng P&A on 1 W11316354 (CONTROL)"

Near Lyro Fields, Converse, TX 78109
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Installed new compressor and drier. Vacuum and recharge unit. Compressor now running. Getting frost on evap. No issues at this time. Job complete.

Near Gilbert Garden, Converse, TX 78109
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS588FIHB00 Installed new compressor. Unit is running. Good frost. No further issues. Tested to complete.

Near Poseidon Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG525S0JS0 One panel was good one panel had rust on it customer did not want that one installed reordered one panel. Other marked as rescheduled and other defective.; ordrng 1 WPW10162245 (panel-side)

Near Antelope Run, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG525S0JS0 Arrived opened box to have customer give approval of parts one panel has a dent and other has rust on it. Customer did not want panels installed marked these as defective reordered parts. Please inspect parts before scheduling.; ordrng 2 WPW10162245 (panel-side)s

Near Antelope Run, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Snappee photos of floor damage started unit found compressor making whining noise. Amp draw shows 3.3 amps found open windings on compressor needs all fans working polarity good. Needs mew new compressor. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)

Near Gilbert Garden, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8800YC1 Removed basket and washplate replaced washplate tub and basket ran test all operations normal.

Near Tallow Way, Converse, TX 78109
Shawn W.

Shawn W.

DISHWASHER MAYTAG MDB9959SKZ Replaced drain pump. Tested unit. Draining well. I looped up drain hose and zip tied WPW10339879. Unit is fully functional now.; used 1 WPW10339879 (ZIP TIE) from stock

Near Puente Fields, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WMH53521HZ4 Checked unit found failed magnetron and open diode. Need these capacitor on order as well will keep that for repair just in case; saved tckt

Near Shiraz Wy, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE530C0ES1 Found L1 wire burnt at terminal block used 10 awg ring connector repaired burnt wire replaced terminal block tested unit all operations normal. paid in full.; used 1 WPW10245259 (BLOCK-TERM) from stock

Near Copper Sands, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG525S0HS1 Removed RF burner replaced electrode. Replaced caps tested all operations normal.

Near Antelope Run, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER AMANA NED4655EW1 Found open operating thermostat needs new thermostat rescheduling Monday ; ordrng 1 WP3387134 (thrmst-fix)

Near Kitty Hawk Rd, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG525S0HS1 Found shorted electrode in RF burner and oxidized burner cap ordered both Rescheduling for Jan 4; ordrng 1 W10881749 (cap-burner) and 1 WPW10515459 (igntr-surf)

Near Antelope Run, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW5 Removed console replaced inlet valve tested no leaks ran calibration all operations normal.

Near Lone Shadow Trail, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Checked registration unit over 1 year old customer states they have extended warranty. Advised them to get with warranty company to have job dispatch as extended warranty.

Near Badlands Bend, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "12/17/20 10:01: SL there 12/17 THU, 9:16 to 9:57"

Near Snowbird, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW5 Called customer to see if service was needed since job was completed yesterday 12/16/20 he said that unit os working no issues this is duplicate ticket marked as complete.

Near Lone Shadow Trail, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Found ice door malfunction and and solenoid issue ordered both call when part comes in.; ordrng 1 W11423788 (ICE DOOR) and 1 WP2152713 (solenoid)

Near Badlands Bend, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTE234GPS1 Tested unit found float switch error code. Checked water found no water flow checked found kinked water line from supply. Corrected this tested unit all operations normal. Checked in diagnostics dispenser motor pump and heater unit operating as designed.

Near Carnauba Trail, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC300ESS01 "Spoke to AE closing documents were provided she has them. Unit under 1 year old, Tested temperatures these were good found deli drawer came off track reinstalled drawer tested icemaker found bailer arm not all the way installed to ice maker. Installed bailer arm cycled ice maker tested all operations normal."

Near Tallow Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8800YC1 Sr Tabitha she said unit was purchased in July 2020 just need closing docs 7729247094 spoke to AE said she has closing docs and unit is under warranty. Complaint is customer getting UL code for unbalanced load went over soap usage and loading procedures. Tested all valves and pumps working put unit in high speed spin checked level found vibration when unit in spin unit is level checked found unbalanced drive shaft. Cant remove washplate due to corrosion ordered new tub with drive shaft and bearing as well basket . Need new wash plate since will need hammer to break wash plate out to access shaft.; ordrng 1 W10381077 (tub-outer) and 1 W10549509 (basket) and 1 WPW10380698 (washplate)

Near Tallow Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0JB0 Pulled unit from wall replaced control preheated to 350. Educated customer on new style burner all operations normal.

Near Papalote Garden, Converse, TX 78109