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Local Reviews
for Converse, TX

ApplianceCare Rated 4.7 out of 5 stars based on 18 customer reviews

Map of Converse, TX

Great




Review of ApplianceCare


Response from ApplianceCare:

Thank you


Map of Converse, TX

good service, once tech had the replacement part




Review of ApplianceCare


Map of Converse, TX

Great Service




Review of ApplianceCare

My technician was very professional, and I appreciated him wearing a mask the entire time he performed my service.


Map of Converse, TX

Great service




Review of ApplianceCare

Great service, very friendly


Map of Converse, TX

Professional




Review of ApplianceCare

Professional and great service


Map of Converse, TX

EXCELLENT SERVICE!!!!!!!!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Converse, TX

Great Job....




Review of ApplianceCare

Your technician, Sam, came out Tuesday 3/10/2020, to take a look at our Whirlpool Washing machine due to a reoccurring issue. He was very attentive to my concerns, and was able to recreate the issue. He diagnosed the problem, explained the problem and had the problem repaired in a timely manner. I was very impressed with Sam. He was and is very professional, courteous and friendly. He understands what customer service is and should be and represented your company well. “KUDOS” to Sam...!


Map of Converse, TX

Excellent Service!




Review of ApplianceCare

Mr. Golla was on time and knew right away what the issue was. He quickly completed the service and was on his way. I appreciate his professionalism and experience with the appliance. I thought that the guys who delivered the dishwasher would have done better than just hooking it up. Thanks sir!


Response from ApplianceCare:

Thank you for writing a review!


Map of Converse, TX

Dryer Repair




Review of ApplianceCare

Technician was very quick in fixing dryer. Unfortunately, it took several weeks before they came out to fix it.


Map of Converse, TX

Good service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review! If there was any thing we could have done to bring you 5-star service, please feel free to reach out and let us know


Great service




Review of ApplianceCare

Very nice and professional


Response from ApplianceCare:

Thank you for writing a review!


Garrido




Review of ApplianceCare

Great service


Response from ApplianceCare:

Thank you for giving us your feedback!


Great




Review of ApplianceCare

Worker was quick to find the problem with our refrigerator water leak. He ordered the new part, returned later. He fixed the problem and handled the warranty. He was informative and respectful. I would use Appliance Care of Texas again


Great Service




Review of ApplianceCare

Tech was very professional and courteous. He checked everything and provided excellent service. He was fast and efficient.


Response from ApplianceCare:

Thank you for writing a review!


Hopeful




Review of ApplianceCare

The people coming out have been great. Only problem I have is 3 different people have came out 9 times and it’s been over a year and the problem hasn’t gotten fixed. By now I should b priority and first on list to get this problem solved. I do believe this last guy that came out might have it figured out with the next part he ordered. Let’s hope so bc this is getting old. Maybe the tenth time is the charm.


Response from ApplianceCare:

Thank you for giving your feedback! we do apologize for any inconvenience this may have caused you, but are glad to hear that we are ordering the part that should solve your issues.


Washer repair




Review of ApplianceCare

Excellent service by a knowledgeable repair technician.


Response from ApplianceCare:

Thank you for writing a review!


Sam was great!




Review of ApplianceCare

Sam was awesome! He worked with my schedule and was very courteous. There was miscommunication during the set up of appointment which made it difficult and hard to schedule. Communication was so difficult and didn’t think it needed it be.


Response from ApplianceCare:

Thank you for leaving a review! We do apologize for any miscommunication that occurred on our end, but we are glad to hear that your experience with the technician met your expectations.


Awesome Professional Service




Review of ApplianceCare

Great, knowledgeable and professional.


Response from ApplianceCare:

Thank you for writing a review for us!


slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTE234GPS1 Tested unit found float switch error code. Checked water found no water flow checked found kinked water line from supply. Corrected this tested unit all operations normal. Checked in diagnostics dispenser motor pump and heater unit operating as designed.

Near Carnauba Trail, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRFC300ESS01 "Spoke to AE closing documents were provided she has them. Unit under 1 year old, Tested temperatures these were good found deli drawer came off track reinstalled drawer tested icemaker found bailer arm not all the way installed to ice maker. Installed bailer arm cycled ice maker tested all operations normal."

Near Tallow Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8800YC1 Sr Tabitha she said unit was purchased in July 2020 just need closing docs 7729247094 spoke to AE said she has closing docs and unit is under warranty. Complaint is customer getting UL code for unbalanced load went over soap usage and loading procedures. Tested all valves and pumps working put unit in high speed spin checked level found vibration when unit in spin unit is level checked found unbalanced drive shaft. Cant remove washplate due to corrosion ordered new tub with drive shaft and bearing as well basket . Need new wash plate since will need hammer to break wash plate out to access shaft.; ordrng 1 W10381077 (tub-outer) and 1 W10549509 (basket) and 1 WPW10380698 (washplate)

Near Tallow Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0JB0 Pulled unit from wall replaced control preheated to 350. Educated customer on new style burner all operations normal.

Near Papalote Garden, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

VENTHOODS UNKNOWN UXT4030ADB0 Customer states recall on appliance and doesn’t want to be liable for paymentdid not show this in service matters or sb. web called CXC spoke to Tiffany. No recall on unit advised customer of service fee and cannot give her quote til after i diagnose for parts and labor customer wanted me to wait in home while she shopped for new vent hood prices advised customer that she will need to make decision now if she wants service or not. Customer was very rude and told me to leave reported this to NR.

Near Coppersky, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8540BW1 Found no errors on unit when in diagnostics valves and pump motor all work ran regular cycle unit would not fill just recirculating and spins. Advised customer that main control is needed. Checked vendors control NLA. Service fee only ; rqstng P&A on 1 W10643260 (cntrl-elec)

Near Grimchester, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTE104ESS3 "Customer,immediately statedTested unit found heating element error code. And diverter motor error code ran diagnostics found water through sump very low pressure element came on at end of diagnostics needs new control and sump assembly.; ordrng 1 W10909703 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)"

Near Tallow Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE AMANA AGR5330BAB3 Found door off hinges in closed position no damage to door. Removed hinges reset to open position installed door tested burners tested bake and broil all operations normal.

Near Soothing Crk, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER WHIRLPOOL WZF79R20DW00 Found failed control replaced control tested all operations normal.

Near Rolling Stream, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP GAS KITCHEN AID KCGS556ESS02 Found rear left burner cap not sitting correctly on burner causing delayed ignition and gas build up which makes large flame. Corrected tested unit all operations normal.

Near Carnauba Trail, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHEN AID KDTM354ESS3 Tested unit found no water coming in through valve valve solenoid not opening replaced valve retested all operations normal.

Near Rosalina Loop, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Part WPW10677119 under part warranty called tech line spoke,to Scott Sr 7728774184 reset unit and bypassed pantry UI unit now working found harness in water Scott said replace Ui again with harness this time. After I hung up found further issue,light intermittently working unplugged fans inverter from main control issue occurring request otl for both UIs and main comtrol with harness; rqstng P&A on 1 W11170612 (HARNESS) and 1 W11387384 (Ui) and 1 WPW10675033 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)"

Near Coppercreek, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER WHIRLPOOL WZF79R20DW00 Found on off switch not working complained of hi temp alarm going off customer has thermometer in unit and said temperature was at 0 unit needs new control per service pointer W10854827 requested otl; saved tckt

Near Rolling Stream, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Found touch pad off cannot switch to on. Went to parts house got control installed new control tested all operations normal.; pckd up 1 WPW10503278 (refer elect cont brd)

Near Bent Meadow Dr, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 Found infinite switch only working on dual zone on right front burner ordered new switch rescheduling for Wednesday 2 in stock ssb.; ordrng 1 W10857622 (switch-inf)

Near Indian Bluff, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW92HEFW0 Found bellow torn. Removed front replaced bellow tested all operations normal.

Near Indian Bluff, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Found failed RC gasket. It is FIP needs new gasket and adhesive call when part comes in.; ordrng 1 W10355582 (gasket-fip) and 1 W10841140 (adhesive)

Near Indian Bluff, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS02 "Found adhesive for front glass panel on outer glass cannot scrape,away found stainless panel loose from adhesive that is not between glass and stainless ordering new outer door and badge call when part comes in; ordrng 1 W11178521 (BADGE) and 1 W11455430 (GLASS DOOR)"

Near Cetera Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 Removed rear panel replaced infinite switch tested all operations normal normal.

Near Indian Bluff, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER AMANA ADB1400AGB1 Found open float switch error unit not filling with water. Checked found brown wire at valve broken and wire at float switch broken repaired wires with heat shrink tested unit filling heating washing and draining ran service cycle to clear error codes all operations normal.

Near Converse, TX
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Tested unit found ice built up on back all of FC thermistor showed kpej in diagnostics tested thermistor and bi metal both tested ok. Ran step 4 frost pattern good but control not communicating with bi meyal and thermistor ordered harness for FC ui and control call when parts come in.; ordrng 1 W10843055 (cntrl-elec) and 1 W11032800 (motor-evap) and 1 W11387386 (UI)

Near Queensland Way, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "Tested unit again found auger locked up checked voltage at motor found 62 volts rechecked wiring found 3 cut wires below door. I am able to correct wires but repair will not last and auger will stop working again after customer pays for new part, advised customer they need new door part LW10365674. Customer does not want to replace door service fee was collected prior no charge today. Returning motor."

Near Brisbane, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB835DW3 Found washcloth in blower housing removed washcloth tested all operations normal advised customer that pulley is needed to be replaced service fee good 90 days.; rqstng P&A on 1 4392067 (dryer repair kit)

Near Palmetto Park, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Removed unit unplugged replaced main control and Ui plugged in tested all operations normal. Will take control that was sent to customer to office for core.

Near Antelope Run, Converse, TX 78109
Steven G.

Steven G.

WASHER MAYTAG MVWX655DW2 "Checked washer ran diagnostics found one code for off balance, checked outlet ground was good had 120 volts and in spin would drop to 119 checked connections all checked good advised to replace breaker because washer didn’t kick breaker every time, washer working normal"

Near Battery Park, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Checked refrigerator found when trying to open door found good suction was pulling refrigerator across floor, added Vaseline to gaskets and checked drain hose all checked ok, called tech line and talked to Austin he advised to check drain and if clear this is normal operation, after checking advised customer that we could try new gaskets but she did not feel that would help, customer is a small woman that has pins in her back she is not very strong, even for me door door did not open very easy, she will try to replace Appliance"

Near Spring Town St, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice build up under ice bucket causing auger to not line up removed small amount of ice that built up tested Working now tested ice door tested seals these were good called techline spoke to JK sr number 7728855083 was advised unit operating as designed. Educated customer on dumping bin out every couple weeks and use ice. 2:times dailymto prevent ice build up again.

Near Cheyenne Bluff, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ Spoke to customer she said service not needed marked as complete

Near Schuwirth Rd, Converse, TX 78109
Shawn W.

Shawn W.

MW-HOOD COMBO WHIRLPOOL WMH31017HS5 "When replacing the control board I noticed that there was significant damage to the inner cabinet, control panel assembly and the outer case. I did my best to get the control panel assembly into place but could not due to the damage. Talked to Butch at Techline and it was determined that because of the damage to the inner cabinet that this is unrepairable. SR#7728878980. Pictures are included. I provided the SR number, serial number and Whirlpool customer service phone number to our customer."

Near Falcon Meadow Dr, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Checked refrigerator ordered door gaskets to see if they are easier to open, and found refrigerator leaning because floor is un level causing water to leak during defrost ; ordrng 1 W10443314 (gasket-fip) and 1 W10443316 (gasket-fip)"

Near Spring Town St, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR SAMSUNG RF22K9381SR/AA Went to replace parts found bucket still iced up customer didn’t unplug unit was able to remove bucket and dethawed ice found ice maker and bucket to big have to reorder parts.; ordrng 1 DA82-02645A (ICE MAKER KIT ) and 1 DA97-14504C (ICE BUCKET )

Near San Miguel Way, Converse, TX 78109
Steven G.

Steven G.

RANGE WHIRLPOOL WFG525S0JS0 "Checked range when heating oven found cycling real fast and not getting out of preheat found drip mat on oven floor covering holes for heat to get to thermistor, removed mat oven started to heat properly advised to cut mat down so not to cover vent holes, oven is working normal"

Near Badlands Way, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Checked refrigerator found fill tube iced up cleared unit is filling properly now, customer complaint is that they find refrigerator off and not running they have unplug unit and plug back in, both control boards have been replaced and outlet and breaker have been replaced and issue still happens talked to tech line he advised to get a new freezer door customer said that’s to much money and will call Whirlpool to see if they would help, if we get an authorization order LW11026425 freezer door"

Near Arabian King, Converse, TX 78109
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL ED5VHEXVB06 "Checked refrigerator found dispenser ice maker door flap broken, replaced with ice door kit checked operation unit working normal now ; used 1 8201756 (ICE DOOR KIT) from stock"

Near Ridge Beach Dr, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW4 Removed console replaced inlet valve tested for leaks no leaks. Ran test and calibrated all operations normal.

Near Cylburn Park, Converse, TX 78109
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF560SAFB2 "Checked dishwasher found unit kicking breaker when plugged in, checked power cord at dishwasher box found installer had live wire connected to ground, switched wires, checked operation unit is filling and washing properly now"

Near Converse, TX
Steven G.

Steven G.

DISHWASHER WHIRLPOOL WDF320PADB3 "Checked dishwasher found unit not filling with water, found bad water valve replaced water valve checked operation unit working normal now ; used 1 wpw10327249 (VALVE INLET) from stock"

Near Copperway, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Found auger motor seized up checked temps these were good ice door shutting. Customer questioned why ice forms under bucket instructed her per WP that bin must be taken out and area cleaned bi-monthly

Near Brisbane, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFC150M0JB0 Found broil element not functioning tested found bad control call when part comes in. ; ordrng 1 W11432568 (CONTROL)

Near Papalote Garden, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL MHW5100DW0 Removed rear panel replaced air trap with new one and rain pump. Ran unit no errors no leaks reassembled ran 2nd test all operations normal.

Near Dakota River, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NTW4516FW3 Found cold side of inlet broken. Needs new valve rescheduling for Wednesday customer prefers am appointment advised no guarantee.; ordrng 1 W11210459 (VALVE)

Near Maple Meadow Dr, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW4 Called CXC spoke to Brooke for entitlement SR 7728793176 she advised DOP as 10/22/2019 found bad inlet valve needs valve call when part comes in.; ordrng 1 W11220230 (VALVE)

Near Cylburn Park, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER AMANA NFW5800HW0 Called CXC spoke to Diane SR number 7728794706 goods date is 8/21/2019 there is 8 week grace period so unit covered per Diane. Tested unit no power to UI checked control no led 120 volts present ordered new control and UI call when parts come in.; ordrng 1 W11322878 (CONTROL) and 1 W11325578 (UI)

Near Gray Whales, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF320PADB3 Customer states she has extended warranty advised customer to get with warranty provider and have job dispatched under extended warranty so she wont incur any cost.

Near Copperway, Converse, TX 78109
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR SAMSUNG DOESNT MATTER Unit is less that 1 year old spoke to customer advised him to get with Samsung directly so it can be serviced by them.

Near Parry Path, Converse, TX 78109