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Local Reviews
for Cibolo, TX

ApplianceCare Rated 4.9 out of 5 stars based on 11 customer reviews

Map of Cibolo, TX

Great service




Review of ApplianceCare


Response from ApplianceCare:

Thank you!


Map of Cibolo, TX

Great Service!




Review of ApplianceCare

The technician was detailed oriented and very professional.


Map of Cibolo, TX

Washer




Review of ApplianceCare

Appt set very quickly, arrived on time and resolved my washer issue


Map of Cibolo, TX

great service




Review of ApplianceCare

Showed up at the scheduled time and solved our problem.


Map of Cibolo, TX

Great Service




Review of ApplianceCare

Steven was a great repair person if I am in need of service again I will ask for him


Response from ApplianceCare:

Thank you for writing a review!


Map of Cibolo, TX

Noisy Refrigerator




Review of ApplianceCare

Great service. Technician was very professional and fixed the problem.


Map of Cibolo, TX

Awesome




Review of ApplianceCare

Awesome service. Really cared about my satisfaction! Impressive


Response from ApplianceCare:

Thank you for writing a review!


Map of Cibolo, TX

Linda U.




Review of ApplianceCare

Wonderful experience, friendly, reliable and experienced technician. Will share with friends and family and use again.


Map of Cibolo, TX

Great Job and Very informative




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Cibolo, TX

Great Service!




Review of ApplianceCare

Prompt service!


Rafael




Review of ApplianceCare

Knowledgeable techs


slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG320M0BS3 Removed rear replaced control then ignitor. Customer complained about stainless panel being loose on door checked adhesive failing needs outer door. Checked bake cooktop functions all operations normal. Need outer door call when door comes in.; ordrng 1 W11176456 (DOOR) and 1 WPW10481433 (nameplate)

Near Gravel Gray, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG320M0BS3 Removed rear replaced control then ignitor. Customer complained about stainless panel being loose on door checked adhesive failing needs outer door. Checked bake cooktop functions all operations normal. Need outer door call when door comes in.; ordrng 1 W11176456 (DOOR) and 1 WPW10481433 (nameplate)

Near Gravel Gray, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Found icemaker not filling but overflowing from inlet on icemaker assembly. Removed icemaker found styrofoam obstruction caused water to flow slowly and froze over. Cleared ice and styrofoam then tested all operations normal.

Near Gravel Gray, Cibolo, TX 78108
Shawn W.

Shawn W.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0AS04 Called Bruce at Whirlpool to see how to approach SR #7729713897 This unit is not WiFi and likely has a grounding issue or the L1 and L2 will need to be swapped to provide a fresh line. Parts needed ordered. ; ordrng 1 4450800 (screw) and 1 W10409840 (wire harness) and 1 W10839510 (cntrl-elec)

Near Foxbrook Way, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Our customer is having a problem with the top light fixture. One of the 4 lights is out and the others are flickering. I replaced the light module and it is now working. The ice dispenser was grinding really loud when in cubed mode. I was able to reset it but it is not crushing ice. This unit will need a new ice cube tray. Part ordered.; ordrng 1 W11185686 (ice-contnr)

Near Minerals Way, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced the led module as well as the UI. The unit lighting is still not working. This unit will need a new light module as well as a new deli control UI. Parts ordered. Our customer paid our service fee on the Tech visit. I collected the labor for the two parts installed. The remaining balance for labor upon completion of repair. Parts ordered. Whirlpool is covering the parts. ; rqstng P&A on 1 W10695459 (module) and 1 WPW10769076 (cntrl-elec)

Near Hidden Cave, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG320M0BS3 Found inner glass damaged. Needs inner glass outer door amd nameplate; ordrng 1 WPW10481433 (nameplate)

Near Gravel Gray, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Removed icemaker replaced damper tested all operations normal.

Near Grand Rapids, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Replaced mullion. Door now opens and closes as designed. Unit is now fully operational.

Near Brush Trail Bend, Cibolo, TX 78108
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL ED5LTAXVL00 Installed dye drier. Vacuum and recharge unit. Will let run for 1 week. Will reschedule to verify repairs. Collected payment for drier. Will collect payment for service on next visit.

Near Town Creek Way, Cibolo, TX 78108
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL ED5LTAXVL00 Tested unit. Compressor not running. No power to compressor. No power from control. Called tech line. Suggest defrost control stuck in defrost. Will need to replace control. ; ordrng 1 WPW10366605 (cntrl-elec)

Near Town Creek Way, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "The customers ice maker was repaired by another company. Since that repair they have had a pretty loud noise that lasted for four days none stop and then just stopped. Found the temperature set at 33 F. I changed it back to manufacturer recommended temperatures. When running service test mode in Step 3, the sub-steps could not be initiated by the SW3 button. It stays on sub-step 2 with evaporator fan running constantly. Our customer played a video of the sound. The sound could only be that fan taking off like a rocket ship at rpm and high hertz beyond its design. This unit needs a new control board and new evaporator fan. Parts ordered.; ordrng 1 W11224256 (cntrl-elec) and 1 W11224591 (motor-evap)"

Near Landmark Bluff, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG320M0BS3 Found 0 volts to bake ignitor surface burners working temp sensor good needs control and since bake ignitor has slight crack ordered one of these.; ordrng 1 W11126814 (CONTROL) and 1 W11176454 (IGNITOR )

Near Gravel Gray, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED5100HW1 Found door not shutting all the way nothing out of square ordered both hinges to resolve issue.; ordrng 2 W11116025 (HINGE )s

Near Arcadia Pl, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW6120HW0 Found strike broke off in latch assembly ordered both call when parts come in.; ordrng 1 W11394572 (LATCH) and 1 W11457841 (STRIKE)

Near Arcadia Pl, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed old cracked bin installed new bin tested door now shutting all the way bin not cracked all operations normal.

Near Springtree Shadow, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW6620HC0 Removed front top and rear replaced dampers then replaced circulation hose and bellow installed new clamp then went to rear replaced ACU tested unit no vibration no leaks all operations normal.

Near Pelican Hill, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found bin has large crack in front marked as defective reordered part rescheduling for Tuesday spoke to customer to confirm appointment.; ordrng 1 WPW10493169 (bin-freezr)

Near Springtree Shadow, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 The model and serial number did not match. Called NR. We are good. This unit needs a new mullion. One of the hinge covers was missing and the middle screw was not fully seated. I was able to get it reset in the meantime but there are damaged and missing parts to the piece. Part ordered.; ordrng 1 W10698199 (rail-mulln)

Near Brush Trail Bend, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Replaced control and door switch. Unit is now full operational.

Near Crimson Tree, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR SAMSUNG RF28R7351SG/AA Replaced Ice tray. There is still a little ice build up on the bottom left but very little up top and much better then before. Unit is producing ice.

Near Armour Dr, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced solenoid. Tested unit. Cubed Ice and crushed ice is distinctly different. Unit is now functioning as designed.

Near Landmark Bluff, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW72HEDW0 Ran unit found F8 E1 error code and F8 E3 ran diagnostics found the valves pump motor are all working tested water level switch this was good removed air trap found air trap clogged with debris no holes or kinks in hose. Cleared out debris ram small tested unit all operations normal after cycle completed F8E3 error code came back Advised customer that ACU and possibly pressure sensor and hose need to be replaced although continuity and voltage checked good issue is betweej the 2. . Service fee paid quote good 90 days.; rqstng P&A on 1 W10903220 (trap) and 1 W11031829 (cntrl-elec) and 1 W11044558 (hose) and 1 WPW10448876 (switch-wl)

Near Terramar, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 I had replaced the control board the other day as advised by Tech Line and the unit started up and did not trip the circuit breaker. Our customer e planned that the unit ran but never. Oiled unit 10:00pm at night. When I arrived I found the unit plugged in but the circuit breaker tripped. I rest the circuit breaker and the unit had light but The compressor is now not running. I unplugged and plugged back in the unit and the compressor fired up. I called Whirlpool Tech Line and spoke with Robert. I explained the history of diagnosis and repair suggestion from Rich at Tech Line and reported the results as I arrived today. Robert advises that our customer will have to have the builder work something out with the Ground Fault Circuit Interrupter (GFCI) that continues to trip the circuit. Based on all my tests with Whirlpool Tech Line and the current condition this unit is fully operational. I have been advised to not make any further repairs until the e

Near Silver Fox, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KRMF706ESS01 "Found water not turning off at dispenser icemaker not functioning at this time E2 error code temperatures good and unresponsive pantry UI. Found pantry door harness full of water and corrosion. Needs pantry door UI and harness. Possibly needs dispenser UI as well requested otl. Needs LED module for FC.; rqstng P&A on 1 W10695459 (module) and 1 W10815669 (dor-fip ss) and 1 W11170612 (HARNESS) and 1 WPW10769076 (cntrl-elec), states that autho needed"

Near Prairie Vista, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced control. Turned unit on as well as water. I bled the air out of the line. Explained to our customer to wait 24 hours or ensure temperatures were at 38 and 0 F before placing perishables in the unit. Also explained to give us a call if unit is not cool by tomorrow morning.

Near Silver Fox, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced control. Turned unit on as well as water. I bled the air out of the line. Explained to our customer to wait 24 hours or ensure temperatures were at 38 and 0 F before placing perishables in the unit. Also explained to give us a call if unit is not cool by tomorrow morning.

Near Silver Fox, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Our customer is having a problem with the unit dispensing cubed ice, it is only dispensing crushed ice. Noticed that the solenoid is not functioning as designed and needs to be replaced. Part ordered.; rqstng P&A on 1 WP2152713 (solenoid)"

Near Landmark Bluff, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW3 Removed console replaced inlet valve. Reassembled ran test all valves working. Ran calibration and test cycle all operations normal.Did find hot side supply hose has very small leak at where braided part meets fitting advised customer to replace hose.

Near Comanche Trail, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER SAMSUNG DVE52M7750W/A3 Removed drum replaced idler pulley assembly and belt reassembled tested no noised unit operating as designed.

Near Hinge Chase, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW3 Removed water line found failed inlet valve 2 in SSB rescheduling tomorrow.; ordrng 1 W11165546 (VALVE)

Near Comanche Trail, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "The refrigerator worked after my last visit until the middle of the night. It again tripped the circuit breaker. The unit is on A GFCI but I am convinced that there is a short in the unit. I called Carol the builder rep and left a voicemail. Whirlpool Tech Line advised installing a new control board. Part ordered.; rqstng P&A on 1 W11449482 (CONTROL ELECTRONIC ), states that autho needed"

Near Silver Fox, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH78019HZ3 Found vibration humming from magnetron replaced magnetron retested all operations normal advised customer some noise from magnetron is normal.

Near Foxbrook Way, Cibolo, TX 78108
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced door latch as Tech Line requested. It took over 2 minutes to get the water temperature up to 107 degrees F. It never got above that temperature. According to the installation guidelines this unit requires water temperature of 120 degrees F at the dishwasher. The unit does fill, wash and drain. Called Tech Line again and spoke with Adrian. SR # 7729067535"

Near Terramar, Cibolo, TX 78108
Shawn W.

Shawn W.

COOKTOP ELECTRIC WHIRLPOOL WCE77US6HS Found that our customers cooktop has a cosmetic defect either manufacturer related or builder damage. I have included pictures of the damage. Part ordered.; ordrng 1 W11223312 (cooktop)

Near Terramar, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC KITCHEN AID KECC607BSS02 Called CXC to verify what parts warranty covers spoke to Alicia Appliance and touch pad /ui is covered under part warranty SR 7729074410. Removed cooktop replaced UI reinstalled unit ran test no error codes all burners working all operations normal collected labor and tax balance paid in full.

Near Landmark Park, Cibolo, TX 78108
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Our customer had me relook at her dishwasher while out for another appliance. It has been stopping mid-cycle. I spoke with Whirlpool Tech Line to see what they suggested. They feel there is a problem with the door latch. I have ordered the part and will inspect unit for any obstructions or installation concerns that could be affecting the door latch causing the unit to open cancelling in mid cycle. ; ordrng 1 WPW10653840 (door latch)

Near Terramar, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Found compressor and fans stop when doors are closed called tech line spoke to Chris 7729087885 was advised Jazz board bad went to parts house got new Jazz board replaced all operations normal.; pckd up 1 WPW10503278 (refer elect cont brd)

Near Kipper Ave, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found that the electrical outlets in the house are fine. I located a shorted wire at the control board. Repaired short. Called SG and Rich at Tech Line to help the process. Used a zip tie WPW10339879 to secure wiring harness in back compartment. Unit is fully operational now.; used 1 WPW10339879 (ZIP TIE) from stock

Near Silver Fox, Cibolo, TX 78108
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Our customer had the unit shut off a few times and then start blinking. They were able to get it started again. Then recently it just stopped working. I was able to get it to fill, wash and drain on normal wash cycle. Ran diagnostics and received no errors. Our customer has been having a number of new build repairs. It takes an unusual amount of time fir the water at the faucet to get hot. I have recommended turning up the water heater and also running the faucet to hot before starting the dish washer to ensure we can get the water up to 124 degrees F sooner. Unit is fully operational."

Near Terramar, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Temperatures are good in the RC and FC. Our customer has been e Perone I gotta a high pit he’d noise since they bought it. When running through diagnostics I found that the right RC door switch is not functioning. I also found that the FC temperature was set at -2 degrees F. I reset it to 0 F, manufacturers recommended level. The door switch is working when not in diagnostics but does not function as designed in diagnostics. This unit will need a new door switch and a new control board. The noise happened and I explained to our customer that this was a normal noise but hopefully will be less once the door switch problem is repaired. Parts ordered.; ordrng 1 W11224256 (cntrl-elec) and 1 W11396033 (SWITCH)"

Near Crimson Tree, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB835DW4 "Checked dryer found unit making a noise when tub is turning, checked and found idler pulley frozen not turning, replaced pulley bracket vacuumed lint checked operation unit is operating normal now; used 1 W10837240 (BRACKET) from stock"

Near Pointe Loop, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found shelf cracked on side replaced with new one marking old one as defective . All operations normal.

Near Alpino, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Found filter head leaking customer had extra filter leak,still present ordered new reservoir/filter head. Per SG rescheduling next Thursday if part doesn’t come in call customer aware that that is possibility they will be rescheduled.; ordrng 1 W11346622 (FILTER)"

Near Indigo Brush Dr, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 Removed unit replaced element tested preheated all operations normal.

Near Golden Vista, Cibolo, TX 78108