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Local Reviews
for Cibolo, TX

ApplianceCare Rated 4.9 out of 5 stars based on 10 customer reviews

Map of Cibolo, TX

Great Service!




Review of ApplianceCare

The technician was detailed oriented and very professional.


Map of Cibolo, TX

Washer




Review of ApplianceCare

Appt set very quickly, arrived on time and resolved my washer issue


Map of Cibolo, TX

great service




Review of ApplianceCare

Showed up at the scheduled time and solved our problem.


Map of Cibolo, TX

Great Service




Review of ApplianceCare

Steven was a great repair person if I am in need of service again I will ask for him


Response from ApplianceCare:

Thank you for writing a review!


Map of Cibolo, TX

Noisy Refrigerator




Review of ApplianceCare

Great service. Technician was very professional and fixed the problem.


Map of Cibolo, TX

Awesome




Review of ApplianceCare

Awesome service. Really cared about my satisfaction! Impressive


Response from ApplianceCare:

Thank you for writing a review!


Map of Cibolo, TX

Linda U.




Review of ApplianceCare

Wonderful experience, friendly, reliable and experienced technician. Will share with friends and family and use again.


Map of Cibolo, TX

Great Job and Very informative




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Cibolo, TX

Great Service!




Review of ApplianceCare

Prompt service!


Map of Cibolo, TX

Rafael




Review of ApplianceCare

Knowledgeable techs


Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced door latch as Tech Line requested. It took over 2 minutes to get the water temperature up to 107 degrees F. It never got above that temperature. According to the installation guidelines this unit requires water temperature of 120 degrees F at the dishwasher. The unit does fill, wash and drain. Called Tech Line again and spoke with Adrian. SR # 7729067535"

Near Terramar, Cibolo, TX 78108
Shawn W.

Shawn W.

COOKTOP ELECTRIC WHIRLPOOL WCE77US6HS Found that our customers cooktop has a cosmetic defect either manufacturer related or builder damage. I have included pictures of the damage. Part ordered.; ordrng 1 W11223312 (cooktop)

Near Terramar, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC KITCHEN AID KECC607BSS02 Called CXC to verify what parts warranty covers spoke to Alicia Appliance and touch pad /ui is covered under part warranty SR 7729074410. Removed cooktop replaced UI reinstalled unit ran test no error codes all burners working all operations normal collected labor and tax balance paid in full.

Near Landmark Park, Cibolo, TX 78108
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Our customer had me relook at her dishwasher while out for another appliance. It has been stopping mid-cycle. I spoke with Whirlpool Tech Line to see what they suggested. They feel there is a problem with the door latch. I have ordered the part and will inspect unit for any obstructions or installation concerns that could be affecting the door latch causing the unit to open cancelling in mid cycle. ; ordrng 1 WPW10653840 (door latch)

Near Terramar, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF535SWHV02 Found compressor and fans stop when doors are closed called tech line spoke to Chris 7729087885 was advised Jazz board bad went to parts house got new Jazz board replaced all operations normal.; pckd up 1 WPW10503278 (refer elect cont brd)

Near Kipper Ave, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Found that the electrical outlets in the house are fine. I located a shorted wire at the control board. Repaired short. Called SG and Rich at Tech Line to help the process. Used a zip tie WPW10339879 to secure wiring harness in back compartment. Unit is fully operational now.; used 1 WPW10339879 (ZIP TIE) from stock

Near Silver Fox, Cibolo, TX 78108
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Our customer had the unit shut off a few times and then start blinking. They were able to get it started again. Then recently it just stopped working. I was able to get it to fill, wash and drain on normal wash cycle. Ran diagnostics and received no errors. Our customer has been having a number of new build repairs. It takes an unusual amount of time fir the water at the faucet to get hot. I have recommended turning up the water heater and also running the faucet to hot before starting the dish washer to ensure we can get the water up to 124 degrees F sooner. Unit is fully operational."

Near Terramar, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 "Temperatures are good in the RC and FC. Our customer has been e Perone I gotta a high pit he’d noise since they bought it. When running through diagnostics I found that the right RC door switch is not functioning. I also found that the FC temperature was set at -2 degrees F. I reset it to 0 F, manufacturers recommended level. The door switch is working when not in diagnostics but does not function as designed in diagnostics. This unit will need a new door switch and a new control board. The noise happened and I explained to our customer that this was a normal noise but hopefully will be less once the door switch problem is repaired. Parts ordered.; ordrng 1 W11224256 (cntrl-elec) and 1 W11396033 (SWITCH)"

Near Crimson Tree, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER MAYTAG MEDB835DW4 "Checked dryer found unit making a noise when tub is turning, checked and found idler pulley frozen not turning, replaced pulley bracket vacuumed lint checked operation unit is operating normal now; used 1 W10837240 (BRACKET) from stock"

Near Pointe Loop, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found shelf cracked on side replaced with new one marking old one as defective . All operations normal.

Near Alpino, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Found filter head leaking customer had extra filter leak,still present ordered new reservoir/filter head. Per SG rescheduling next Thursday if part doesn’t come in call customer aware that that is possibility they will be rescheduled.; ordrng 1 W11346622 (FILTER)"

Near Indigo Brush Dr, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 Removed unit replaced element tested preheated all operations normal.

Near Golden Vista, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

COOKTOP ELECTRIC KITCHEN AID KECC607BSS02 F1E0 error codes present tested burners tested wiring per tech sheet needs UI Ui covered under 5 year warranty per SB web. Labor service fee will be needed. call when part comes in. ; ordrng 1 WPW10545370 (cntrl-elec)

Near Landmark Park, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE540H0ES0 Found bake element failed causing unit to not preheat or heat correctly needs new element spoke to CS rescheduling for tomorrow.; ordrng 1 W10779716 (elmnt-bake)

Near Golden Vista, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFG505M0BS3 Closing documents provided from builder found orfice on front left obstructed used wire brush clean flame spreader and cap and removed orfice cleared it out retested all operations normal. Install instruct today.

Near Foxbrook Way, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW4816FW2 Found lid lock stuck in lock position removed top verified control working no error codes. Removed lid lock replaced with truck stock lock ran calibration and tested all operations normal.; used 1 W11307244 (LATCH) from stock

Near Dobie Blvd, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GC0 Spoke to customer he said service not needed and cancelled.

Near Cavan, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Removed top in RC replaced heater and valve replaced top drawer in FC tested all operations normal.

Near Alpino, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW6620HC0 Removed front panel found tear on top of bellow inspected found recirculating pump hose came off pump and front right shock not attached to tub. Installed shock connected hose called tech line spoke to Joel SR 7728346548 was advised to replace bellow hose shocks and ACU. Ordered new clamp as well. Call when part comes in.; ordrng 1 W11266654 (CLAMP) and 1 W11314648 (BELLOW) and 4 W11316766 (DAMPER)s and 1 W11318802 (HOSE) and 1 W11322905 (ACU)

Near Pelican Hill, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced control board, UI and deli control board. Tested unit and the RC door was still not indicating and the deli control board was still not operating. Replaced the harness and the light module. Deli control is now operational, the right door indicator is working and the freezer light is now working. No unit or ice maker error codes in diagnostics. Unit is fully operational and the ice maker is working and full of ice."

Near Turnberry Dr, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR SAMSUNG RF28R7351SG/AA Ice maker is working but freezing up and leaking water. Unit will need a new ice maker as well as leveling and sealing around the cabinet. Part ordered.; ordrng 1 DA97-15217B (ICE MAKER ASSEMBLY)

Near Armour Dr, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0HS00 Removed unit replaced UI connected app and wifi preheated and tested unit time updated unit operating issue resolved all functions normal. Returning ACU.

Near Foxbrook Way, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WGE555S0BB02 Removed cooktop replaced RF burner then removed rear replaced LF and RF switches tested bake and cook top all operations normal.

Near Landmark Park, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Checked ice room temp at 13 degrees RC 37 FC 2 tested door switches and ran ice maker harvest Called tech line spoke to Andrew sr 7728656297 went through additional tests he said this temperature in ice room means that fan to ice room is either malfunctioning or harness is bad. Just installed new harness to ice room. Checked harness no issues and thermistor not open. Ordered new fan and reordered harness rescheduling Friday.; ordrng 1 W10884720 (harns-wire) and 1 WPW10308033 (motor-evap)

Near Montesa Ct, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRMF706EBS01 Checked refrigerator found freezer not cooling found unit low on freon added dye drier and charged unit will be back in two weeks to check for leak ; ordrng 1 W10248589 (evaporator) and 1 W11035765 (EVAPORATOR )

Near Saddle Canyon, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706EBS01 Found open defrost sensor in FC E2 error on icemaker and failed led in FC need new module ice maker and harness rescheduling Tuesday ; ordrng 1 W10695459 (module) and 1 W11249952 (HARNESS) and 1 W11294907 (ICE MAKER)

Near Saddle Canyon, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MHW5100DW0 Found failed drain pump overflow error code and pressure sensor errors. Tested issues from drain pump not evacuating water at correct flow quoted service fee paid remaining balance call when part comes in.

Near Grooms Rd, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Found burnt magnetron antenna and upper wave guide need wave guides and magnetron with inverter rescheduling Friday.; ordrng 2 W10915651 (cover-plt)s

Near Landmark Cove, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GC0 "F8E1 error and F0E5 in diagnostics ran tests cycles found no cold water this is causing clothes to not distribute during wash and making uneven loads, tested water at wall pressure good unit needs needs valve used truck stock valve to repair tested no leaks all operations normal , advised customer of survey.; used 1 W11165546 (VALVE) from stock"

Near Cavan, Cibolo, TX 78108
Steven G.

Steven G.

OVEN ELECTRIC (S WHIRLPOOL WOS51EC0HS01 "Checked oven found not working properly sometimes can turn on and sometimes not, ordered touch pad ; ordrng 1 W11105004 (TOUCH PAD )"

Near Foxbrook Way, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

OVEN ELECTRIC [S KITCHEN AID KOSE500ESS01 Removed unit replaced thermal fuse tested all operations normal.

Near Valona Dr, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found damper making grinding noise and stuck open position part shows 1 in SSB spoke to DB and was told reset appt for tomorrow if there is issue office will contact customer.; ordrng 1 WPW10479155 (control)

Near Deer Meadow Blvd, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Found damper making grinding noise and stuck open position part shows 1 in SSB spoke to DB and was told reset appt for tomorrow if there is issue office will contact customer.; ordrng 1 WPW10479155 (control)

Near Deer Meadow Blvd, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED92HEFW1 "Tested exhaust temperatures removed panels vacuumed lint build up inside of cabinet and reassembled ran diagnostics checked operating thermostat and element, unit operating as designed ."

Near Landmark Oak, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW92HEFW0 Ran unit tested components checked shocks checked drain found in high spin slight noise from bearings on high spin. Advised customer that at this point washer running as designed bearings could be issue in future quoted. Collected today service fee good for 90 days. ; rqstng P&A on 1 W10901175 (tub-outer)

Near Landmark Oak, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Checked refrigerator found unit clicking on and off bad control and UI ordered; ordrng 1 W11114478 (UI) and 1 W11161172 (CONTROL )

Near Carnousty Dr, Cibolo, TX 78108
Steven G.

Steven G.

DRYER MAYTAG MEDB835DW4 "Checked dryer found door latch broken, replaced door latch checked operation unit working properly now"

Near Falcon Crossing, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 Customer changed filter but flow is still slow waterworks without filter and parts previously replaced were needed. Needs new filter housing gave senior citizen discount for part no labor since i was just out here charging plus tax for part only will collect when repair complete Tuesday ; ordrng 1 W10121138 (filter housing)

Near Moonlight Meadows, Cibolo, TX 78108
Steven G.

Steven G.

WASHER MAYTAG MVWB865GW0 "Checked washer customer complaint unit cutting off not completing cycle, ran diagnostics found bad water valve, replaced water valve checked operation unit working normal now ; used 1 W11165546 (VALVE) from stock"

Near Saddle Back Trail, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL ED5VHEXVQ00 Replaced valve and switch tested no leaks found water flow slow with filter in advised customer to get new filter. Al operations normal.

Near Moonlight Meadows, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW2 Replaced start capacitor ran test cycle all operations normal recalibrated unit advised of survey.

Near Firebird Run, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Found mullion not closing completely causing door,to hit other door. Ordering new mullion rescheduled next Tuesday.. ; ordrng 1 W11025614 (rail-mulln)"

Near Notch Leaf, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

FREEZER WHIRLPOOL WZF34X16DW04 "Found vibration on condensation pan unit was level ,used truck stock spacer dampened vibration all operations normal.; used 1 WPW10221048 (SPACER) from stock"

Near Laserra, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW5000DW2 Found basket speed error tested found bad capacitor ordered scheduled for Friday.; ordrng 1 W11395618 (CAPACITOR )

Near Firebird Run, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WFW6620HC0 Found leak from dispenser. Removed top panel found cabinet dented front panel dented and dispenser not sealing up from this. Ordered dispenser bracket front panel and cabinet need 2nd tech for repair parts factory order call when they come in.; ordrng 1 W10918512 (DISPENSER ) and 1 W11314678 (BRACKET) and 1 W11325564 (PANEL) and 1 W11352996 (CABINET)

Near Pelican Hill, Cibolo, TX 78108