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Local Reviews
for Cibolo, TX

ApplianceCare Rated 4.9 out of 5 stars based on 7 customer reviews

Map of Cibolo, TX

Great Service




Review of ApplianceCare

Steven was a great repair person if I am in need of service again I will ask for him


Response from ApplianceCare:

Thank you for writing a review!


Map of Cibolo, TX

Noisy Refrigerator




Review of ApplianceCare

Great service. Technician was very professional and fixed the problem.


Map of Cibolo, TX

Awesome




Review of ApplianceCare

Awesome service. Really cared about my satisfaction! Impressive


Response from ApplianceCare:

Thank you for writing a review!


Map of Cibolo, TX

Linda U.




Review of ApplianceCare

Wonderful experience, friendly, reliable and experienced technician. Will share with friends and family and use again.


Map of Cibolo, TX

Great Job and Very informative




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Cibolo, TX

Great Service!




Review of ApplianceCare

Prompt service!


Map of Cibolo, TX

Rafael




Review of ApplianceCare

Knowledgeable techs


slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 Removed top and basket replaced clutch and gear case calibrated ran test cycle all operations normal. Did not use valve or lid lock.

Near Springtree Cove, Cibolo, TX 78108
Steven G.

Steven G.

WASHER WHIRLPOOL WFW6620HC0 "Checked washer found no power to unit, found customer has a bad wall outlet, checked washer everything is working normal"

Near Weeping Willow, Cibolo, TX 78108
Steven G.

Steven G.

WASHER WHIRLPOOL WTW7300DW0 Checked washer found noisy in agitation and spin customer will need a new gear case customer to buy new washer.

Near Heavenly View, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Checked refrigerator found bad UI and broken wire harness ordered, harness 60.00 and 80 labor; ordrng 1 W10512203 (harns-wire)"

Near Tierra Grande, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN MAYTAG QWERRKSK Customer replaced microwave already no service needed

Near Alders Gate, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Compressor was off when arrived RC at 38 and FC at -2 Checked component operations of compressor and checked no open loop and amp draw 1.6, condenser fan running thermistors passed. Evaporator fan motor working and full frost pattern at evaporator all unit operations good. Did find top shelf had items blocking inlet airflow vent to RC advised customer that doing this blocks airflow to sensor and can cause long run times. No issues job complete."

Near Firebird Run, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB865GW0 Complaint is clothes coming out wet and unit shakes when spinning found 2 errors shifter failure and out of balance. Cleared errors ran diagnostics tested unit in automatic service cycle found bad gear case ordered rescheduling for Thursday ; ordrng 1 W10754448 (clutch) and 1 W10868473 (gearcase)

Near Springtree Cove, Cibolo, TX 78108
Shawn W.

Shawn W.

DRYER WHIRLPOOL WED4815EW1 "I found the dryer outside. I asked where the outlet was. The client informed me that it was inside and that they had another dryer connected. I asked to see the outlet. The 240 VAC outlet was not wall mounted. It was dangling and and covered in multiple locations with electric tape. Much of the tape was loose. I did not check the outlet with my meter because it was on the floor, looked dangerous to touch and the linoleum was loose. I did not want to cause any damage to the floor or get hit with 240 volts AC. I called the previous technician SL for his recollection and guidance. The terminal block on the unit looked damaged and would need to be replaced as well. I probably have it on truck stock and I figure that SL does as well, hence the part not being ordered. I called Whirlpool Safety to explain my concern that the original wiring harness was likely fried by the bad outlet and would likely happen again. I spoke with Kristina. She advised to not conduct r

Near W Schaefer Rd, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Checked refrigerator found light out in freezer section, replaced light checked operation unit working properly now"

Near Resaca, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW3 Found F8E1 error code tested inlet valve found valve stuck closed replaced valve tested no leaks ran calibration and test cycle all operations normal.

Near Torrey Pines, Cibolo, TX 78108
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint was unit would not cool replaced starter switch, starter stopped clicking and unit begins to cool unit is operating as designed."

Near Birkdale Dr, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DRYER WHIRLPOOL WED4815EW1 "Called Safety spoke to LaShonda she gave me authorization WPECV00WPL1 removed rear panel L1 wire burnt up and neutral wire at terminal block, needs new terminal block and wire harness rear panel burnt as well rescheduling 3/23.; ordrng 1 W10704067 (harns-wire) and 1 W11298298 (PLATE)"

Near W Schaefer Rd, Cibolo, TX 78108
Steven G.

Steven G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Checked oven found F6 E4 fault code cleared and ran unit did not appear again customer to use and. Call if any problems

Near Landmark Stone, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced both doors and name plate, tested unit adjusted doors all operations normal."

Near Springtree Shadow, Cibolo, TX 78108
Devon F.

Devon F.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Customer complaint was unit would not cool and hear ticking found it was the start switch keeps trying to turn on compressor called tech line they suggested replacing starter switch to resolve issue 7727372478; ordrng 1 W11092533 (start-dev) and 1 WPW10350564 (capacitor)

Near Birkdale Dr, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KRFF507HBS00 Checked refrigerator found lights blinking and freezer light out ordered parts.; ordrng 1 W10830288 (cntrl-elec) and 2 W10843339 (LIGHT)s

Near Resaca, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Checked refrigerator found compressor not cooling properly, replaced compressor vacuumed and charged unit everything is working normal at this time"

Near Fawn Ridge, Cibolo, TX 78108
Steven G.

Steven G.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Checked refrigerator found frost pattern on evaporator freezing and then defrosting, compressor not pumping correctly, ordered compressor ; ordrng 1 W10879296 (COMPRESSOR )"

Near Fawn Ridge, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR KITCHENAID KRMF706ESS00 "Customer used fan to dry out door and unit has been working advised customer that control that was wet may still need to be changed she declined at this time advised service fee good,for 90 days. Did clear,put frozen drain tube customer,paid balance in full charge was service fee already paid remaining balance paid today."

Near Saddle Vista, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL UMV1160CS-8 Removed panel replaced power cord tested all operations normal advised of survey.

Near Fallon Ct, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WOC97EC0HZ03 "Display was on when arrived but had F6 E0 fault code saved, Removed console installed new one. Plugged in unit found display not coming on at all. Reinstalled old console and display is working console sent defective reordering PSP item on console set up call for tentative appointment 2 weeks out.; ordrng 1 W11428588 (CONSOLE)"

Near Landmark Haven, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer states that leak is dripping from dispenser and is can be constant intermittently, upon my inspection found drips for 20 seconds for 5 drips and stops called tech line spoke to Joel sr number 772706806. Described issue he said this is normal operation and to have customer check water pressure. Other than that drip pan is for catching water and it will drip for several seconds after dispenser is activated. Joel advised no steps can be taken to change this since unit works as designed."

Near Fawn Ridge, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW0 Replaced lid ran service cycle tested all operations normal balance paid in full.

Near Country Vale, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WFE505W0JS0 "Removed rear panel found damage to L2 side of terminal block checked elements and sensor no issues here element tested closed sensor at 1.081 k used van stock terminal block preheated unit voltage everything checked good complaint is that unit is taking to long to heat did find 25 degree variation between sensor reading and actual temp went ahead offset by 30 degrees ran 3 cycles and this made avg temperature much more close that when it was not offset now at +- 6 degrees 3 cycles, instructed customer on how to do this and advised her to wait 15 minutes after preheat before placing items in oven all operations normal. Advised of survey and paper.; used 1 WPW10245259 (BLOCK-TERM) from stock"

Near Bison Ln, Cibolo, TX 78108
Devon F.

Devon F.

RANGE WHIRLPOOL WFC150M0EB3 "Customer complaint was unit light would sometimes come on, tech seen light come on once when moved unit ordering new light socket to resolve issue.; ordrng 1 W11281687 (sockt-lite)"

Near Landmark Stone, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER WHIRLPOOL WTW8040DW0 Found left side of lid cracked at hinge pin unable to correct this without replacing lid assembly quoted for parts labor service fee and tax. Collected service fee remaining balance. Rescheduling 1/23/20 4-6 please.; ordrng 1 W11101059 (lid)

Near Country Vale, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found process tube on compressor rubbing on rear panel. Bent process tube away from rear panel and tested all operations normal. Advised of survey.

Near Lower Seguin Rd, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 The client was concerned about the door bouncing. She had never had a refrigerator like that before. The door appears to me to be operating as designed but I made some adjustments to the front feet to meet the consumers needs while keeping the refrigerator balanced. The client also had a bin that was off track. I got it back on track. The moisture control tab on one of the refrigerator bins was dislocated. I properly installed the tab. Fully operational. Job complete.

Near Spice Oak Ln, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW3 "Found long fill error, and unbalanced error code found no hot water at inlet valve found adequate water pressure and that hot water solenoid failed causing both errors. Replaced with van stock inlet valve tested for leaks no leaks ran service cycle all operations normal advised of survey and paper; used 1 W11165546 (VALVE) from stock"

Near Comanche Trail, Cibolo, TX 78108
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Replaced pump and motor. Unit is now filling, washing and draining. Fully operational. Job complete. I was only sent one pump and only needed 1. I marked the other as (other). Client has not been completed on another call for the oven. Apparently we were there in early December and were going to return in 4 days, then the client got a notice that we were waiting on the part. This part should have come in by now."

Near Landmark Haven, Cibolo, TX 78108
Shawn W.

Shawn W.

WASHER MAYTAG MVWX655DW1 "Noticed some electrical concerns. However, I do not think it was effecting the operation of the machine. There was definitely a lot less water than was needed for a good wash. I changed out the housing. Fully operational. Job complete."

Near Kilkenny, Cibolo, TX 78108
Devon F.

Devon F.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Customer complaint was unit would not clean dishes, ran diagnostics mode got error code F4E3 for motor fault ran automatic wash mode to monitor the motor, can’t here the motor during operation ordering new motor assembly to resolve issue.; ordrng 1 W11085683 (pump&motor)"

Near Landmark Haven, Cibolo, TX 78108
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked the temperatures and found that the freezer was at 0 degrees F and that the fresh food section was at 37 degrees F. Found that the water dispenser would only dispense 3 ounces of water in 5 seconds. Needs to dispense about 9 ounces in 5 seconds for optimal ice production. Found that the ice was not clean and clumped up in the bottom. Found Ice build up underneath preventing the dispensing arm from turning. Cleaned out ice and checked connection between mounting plate and dispenser and connection is good and it turns. I informed the client that the water pressure needs to be between 30 to 120 psi. I brought the refrigerator down on its wheels, we turned the water fully on. Client explained that the water pressure had supposedly been increased recently. He had the water outlet valve not fully turned on. I told him to monitor and let us know if he had any further issues. Fully operational. Job complete."

Near Bandana St, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDT970SAHZ0 Found broken door link left side replace door link customer had unit uninstalled and told me to leave it as is since there plumbing to unit. Went over unit without water and power all operations normal advised of survey and paper; used 1 8194001 (LINK) from stock

Near Landmark Brook, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW0 Removed old console replaced with new ran service cycle no errors all operations normal advised of survey and paper.

Near Town Creek Way, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Turned power off. Removed UI then replaced Ice door assembly reassembled tested found ice door shutting, all operations normal advised customer of survey and paper."

Near Bandana St, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WCE77US0HS01 Replaced LF switch and burner and as well as warming zone element tested all operations normal advised of survey and paper.

Near Cavan, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW0 "Found UI not responding, removed console tested incoming power polarity good voltage good. Tested harness and ACU found console needs to be replaced Needs OTL authorization.; rqstng P&A on 1 W10894651 (console)"

Near Town Creek Way, Cibolo, TX 78108
Steven G.

Steven G.

ICEMAKER (STANDA KITCHENAID KUIC18NNXS1 "Checked ice maker found unit working properly at this time, customer to watch and call if any problems"

Near Chaparral Cir, Cibolo, TX 78108
Steven G.

Steven G.

WASHER MAYTAG MVWB835DW3 Checked washer found low fill at start up replaced bad water valve and checked operation unit is working properly now

Near Holland Park, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found ice bucket not sitting on coupler to ice motor due to frost build up cleared out frost build up tested ice door and door seal called tech line spoke to Chris sr number 7726626817 he advised me to change out ice door assembly rescheduling ; ordrng 1 W11098702 (door-ice)

Near Bandana, Cibolo, TX 78108
Shawn W.

Shawn W.

VENTHOODS UNKNOWN UXT5236BDS1 Found the vent hood discolored and with a slight ding on the right front and a slighter ding on the front left. The discoloration is of a white/ milky look. Looks like the damage was there before the new home owners moved in. Called Tech-Line and spoke with Mike. SR # 7726621068. Mike deemed it unrepairable and read me the disclaimer. Provided the client with the SR number and explained to him that it would take 5-7 days for Whirlpool to contact the client to make arrangements. Job complete

Near Foxbrook Way, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 Called tech line Spoke to Austin SR number 7726624438 he said to replace console and inform customer of new update to fix time issue on December 20 connected WiFi to unit all operations normal.

Near Landmark Brook, Cibolo, TX 78108
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWB835DW0 Removed old suspension rods installed new ones loaded unit with wet clothes put in high spin all operations normal advised of survey and paper.

Near Pointe Loop, Cibolo, TX 78108
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Conducted the checks for low fan sped which led to a need to replace the ACU due to the P4- not receiving the 5 VDC. Replaced both ACUs. It was still receiving the same error code which required changing out the UI. Replaced UI went through the general procedures. Worked with the client to reconnect the unit to WiFi. Conducted diagnostics, no errors. Conducted component activation, all loads were doing work. Preheated lower oven to 316 degrees F. Temperatures fine. Preheated upper oven to 275 degrees F. Temperature fine. Fully operational. Job complete."

Near Landmark Cove, Cibolo, TX 78108