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Local Reviews
for Center Point, TX

ApplianceCare Rated 4.7 out of 5 stars based on 6 customer reviews

Map of Center Point, TX

My tech was amazing! He was very helpful and polite. If I need more assistance (which I hope I don't!) I hope he is able to return.




Review of ApplianceCare


Map of Center Point, TX

Very pleased!




Review of ApplianceCare

Our technician, Sherman, was very professional in his interaction and assistance in providing ample explanation of the issues we were experiencing with our appliances. Despite his best attempts to correct the problems, he was not able to correct the mechanical deficiencies designed into the equipment. he did make every effort to connect with technical support and determine the cause.


Response from ApplianceCare:

Thank you for writing a review! Sherman is a vital part of our team who strives to complete each job efficiently and thoroughly


Map of Center Point, TX

Philip




Review of ApplianceCare

The technician installed a new main circuit board in our kitchenaid oven. The oven light continued to flicker during the operation. He suggested we contact our electrician to varify whether the power was was not the issue. Our electricians did this shen we first discovered the problem. They have been contacted and will come out again to test the power. However, the temp is not accurate and needs calibration. Actual temp at 350 reading is 325, temp at 425 reading is 400.


Response from ApplianceCare:

Thank you for giving us your feedback! I have sent your concerns to our management for review.


Map of Center Point, TX

Everything was great with our technician




Review of ApplianceCare

Great Service!


Response from ApplianceCare:

Thank you for writing a review and giving your feedback!


Map of Center Point, TX

Outstanding Tech




Review of ApplianceCare

Sherman was very patient and looked for a solution to the problem with our dishwasher.


Response from ApplianceCare:

Thank you for writing a review!


Map of Center Point, TX

Good Service, Very Professional




Review of ApplianceCare

Doug and Sherman were a pleasure to work with on getting our dishwasher fixed.


Response from ApplianceCare:

Thank you for writing a review. We are very happy to hear the problem was resolved!


Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KSSC42FTS00 Devious visit found open by metal defrost thermostat. Swapped out with a new part to resolve issue today. Unit tested good now with no further issues at this time.

Near Skyline Dr, Center Point, TX 78010
Douglas H.

Douglas H.

RANGE KITCHENAID KDRS467VSS05 Customer stated unit wouldn’t go over 176 degrees. Found issue that unit was set to Celsius not Fahrenheit. Set unit to Fahrenheit for customer. Ensured unit heating properly. Unit functioning as designed. Also noticed door gasket slipped out on lower left hand corner. Resecured the gasket. No further issues at this point. Yes to survey and leave behind.

Near China St, Center Point, TX 78010
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KSSC42FTS00 Part damaged out of box rescheduling customer. ; ordrng 1 WPW10225581 (bi-metal thermo)

Near Skyline Dr, Center Point, TX 78010
Tommy B.

Tommy B.

DRYER SAMSUNG DV218AEB/XAVIER Customer stated the issue is that the unit will not heat or spin. Ordering a thermostat and thermal fuse to resolve issue.; ordrng 1 DC47-00018A (THERMOSTAT ) and 1 DC96-00887C (FUSE)

Near Moccasin Walk N, Center Point, TX 78010
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Swapped fill tube to resolve icemaker issues. Unit testing good now.

Near Baltic Ave N, Center Point, TX 78010
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRF555SDHV00 Ordering fill tube to resolve icemaker issue. Existing ice maker fill tube is damaged and is blocking the icemaker from filling and from removal due to build up of ice; ordrng 1 W11415785 (FILL TUBE. )

Near Baltic Ave N, Center Point, TX 78010
Sherman  J.

Sherman J.

OVEN ELECTRIC [S KITCHENAID KOSE500ESS04 Upon arrival changed locking mechanism and wire harness per tech line last visit. Upon turning unit on temperature reached 125 and lights continued to flicker. Called tech line back. Spoke to TJ. Sr#-7726423169. Deemed unrepairable. Will contact customer in 3-4 days.

Near Center Point Dr E, Center Point, TX 78010
Sherman  J.

Sherman J.

WASHER MAYTAG MVWC465HW1 Upon arrival customer has several extension cords running different places. Was not getting voltage from cord washer was plugged into. Checked voltage at wall. Was good. Plugged unit in. Recalibrated unit and ran diagnostics. No further issues at this time. Customer stated heaters are running off circuit as well. Customer has been advised several times by DH and myself about proper voltage for unit to run properly.

Near Center Point Dr E, Center Point, TX 78010
Sherman  J.

Sherman J.

OVEN ELECTRIC [S KITCHENAID KOSE500ESS04 Upon arrival unit temp is off by 70. Electrician said a leg is over amping. It starts out over amping on other leg causing lights to flicker and then a leg over amps. Called tech line. Spoke to mark. Sr#-7726423169. He said from other calls with same issues it’s the door latch or door wire harness. To order both parts. Ordered parts to resolve issues. Customer is not happy. Said if that doesn’t fix it they want it replaced due to a lemon. Customer wants an email showing everything that has been done to unit. ; ordrng 1 W10883049 (DOOR LATCH) and 1 W11132989 (DOOR LATCH HARNESS)

Near Center Point Dr E, Center Point, TX 78010
Sherman  J.

Sherman J.

COOKTOP GAS JENN-AIR JGD3536WS01 Changed burner assembly. Checked unit over good. No further issues at this time.

Near Center Point, TX 78010
Sherman  J.

Sherman J.

OVEN ELECTRIC [S KITCHENAID KOSE500ESS04 Upon arrival changed board out per last call to tech line. Still having same issues. Lights blinking when heating up or at set temp is reached. Bake or broil. Called tech line. Spoke to Mark. SR#-7726423169. He said advise customer to have electrician come check under load. To have them use analog meter due to digital may not catch it. Yes to survey and leave behind.

Near Center Point Dr E, Center Point, TX 78010
Sherman  J.

Sherman J.

COOKTOP GAS JENN-AIR JGD3536WS01 Found faulty igniter. Ordered parts to resolve issues. Collected sc labor and parts. ; ordrng 1 WP74009336 (IGNITER STOVE TOP)

Near Center Point, TX 78010
Sherman  J.

Sherman J.

OVEN ELECTRIC [S KITCHENAID KOSE500ESS04 Ran diagnostics on unit upon arrival. No error codes. Called tech line. Spoke with Steve. SR#-7726423169. Steve said check voltage from L1 to neutral when lights flickering and if voltage is under 110 volts it’s an electrical issue. Pulled unit checked voltage from L1 to neutral. Voltage is good. Did check while lights were flickering. Ordered parts to resolve issues. ; ordrng 1 W11179310 (CONTROL BOARD )

Near Center Point Dr E, Center Point, TX 78010
Sherman  J.

Sherman J.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Spoke to Adrian on tech line. Sr#-7726410940. No error codes. Advised customer to please use rinse aid. Water temp coming in 89-90. Advised customer to turn water heater to 120 and run sink faucet until hot before starting dishwasher per tech line. Yes to survey and leave behind.

Near Eagle Ridge Rd, Center Point, TX 78010
Douglas H.

Douglas H.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced control board. Ran diagnostics on unit. No further issues at this time. Yes to survey and leave behind.

Near Eagle Ridge Rd, Center Point, TX 78010
Sherman  J.

Sherman J.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Ran diagnostics on unit. Heating element testing good. Control board showing bad. Ordered parts to resolve issues. Yes to survey. ; ordrng 1 W11305297 (CONTROL )

Near Eagle Ridge Rd, Center Point, TX 78010