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Local Reviews
for Cave Spring, VA

ApplianceCare Rated 4.3 out of 5 stars based on 6 customer reviews

Map of Cave Spring, VA

Excellent service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Cave Spring, VA

awful customer service




Review of ApplianceCare

Took over 10 days to get parts that was told to us would be in within a few days . refrigerator went out lost food for second time in 7 weeks. Then called to get an invoice from Nov 7th 4 times only to keep getting the same invoice from Jan appt.


Response from ApplianceCare:

Thank you for giving us your feedback. We appreciate all of our customer's concerns and do look them over in order to better improve our company. We apologize for any inconvenience that was caused throughout this process


Map of Cave Spring, VA

Great service




Review of ApplianceCare

Very friendly courteous and knowledgeable explained everything to us


Response from ApplianceCare:

Thank you for leaving a review!


Map of Cave Spring, VA

Repair




Review of ApplianceCare

Very professional and knowledgeable


Response from ApplianceCare:

Thank you for writing a review for us.


Map of Cave Spring, VA

Employee and service




Review of ApplianceCare

Diligent, courteous, knowledgeable, fixed the problem!!!


Response from ApplianceCare:

Thank you for writing a review. We are glad to hear your service met expectations.


Map of Cave Spring, VA

Efficient service




Review of ApplianceCare

Great communications with this service organization. Was kept informed, especially when to expect service person to arrive.


Response from ApplianceCare:

Thank you for reviewing your experience with A to Z. We are pleased to hear your service met and exceeded your expectations.


Uriah B.

Uriah B.

RANGE WHIRLPOOL KCGC506JSS00 Found that the pressure regulator was installed backward. Cx to have installer come back out to correct.

Near Castle View Ct, Cave Spring, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WFW75HEFW0 I found error code F3E1 indicating an over suds condition. Customer reported having accidentally put in quite a bit of detergent. I cleared the error code and did service diagnostic cycle. I instructed customer on detergent usage. All operations check ok.

Near Whippletree Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Belt snapped. Needed repair kit. All checks ok after replace. ; ordrng 1 4392065 (dryer repair kit)

Near Brahma Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW1 Plugged unit back in and tested all components. Adjusted zip tie. ; used 1 WP8567668 (TIE) from stock

Near Greenview Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Unable to produce noise while in home. Recommend ordering evaporator cover, evaporator fan, evaporator fan blade, and gasket, fan scroll. ; ordrng 1 W10463012 (cover-evap) and 1 W11099844 (duct-air) and 1 W11254898 (fan-scroll) and 1 WP2155789 (gasket) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)"

Near Crossbow Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER MAYTAG MEDP575GW0 "Lint getting stuck between bulkhead and drum. Per techline, replace both drum and bulkhead. SR 7727273969697557. Bulkhead; ordrng 1 W10545923 (drum) and 1 WP697557 (bulkhead)"

Near Garst Cabin Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced door. Adjusted to level them to cx satisfaction. All checks ok.

Near Garst Cabin Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx Unavailable reschedule for Monday afternoon. ; schdld next appmnt for 3/2 MON 12-4

Near Garst Cabin Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "4.6k ohms17.2k ohmsUnit making ice. Damper works in diagnostics. Per techline, reading should be about 8k ohms at 32. Thermistor reading around 5k ohms.Per techline, replace thermistor. Cut off metal clip.SR 7727233303; ordrng 1 W10316760 (thermistor)"

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx Unavailable reschedule for Monday afternoon. ; schdld next appmnt for 3/2 MON 12-4

Near Garst Cabin Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

SXS 26'&#03 WHIRLPOOL WRS571CIDW00 Icemaker knocking and not com0eting harvest. Replaced icemaker. All checks ok. ; used 1 W10873791 (IM) from stock

Near Thames Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

OVEN KITCHENAID KSEB900ESS0 Reached cooling fan and control board. All checks ok. Cx to observe.

Near Kettering Ct, Cave Spring, VA 24018
Uriah B.

Uriah B.

OVEN WHIRLPOOL WFE770H0FZ2 "Found wiring to terminal block incorrect and charred. Replaced terminal block and fixed wiring. ; used 1 W11226234 (WIRE HARNESS), and 1 WPW10245259 (TERMINAL BLOCK) from stock"

Near Garner Rd, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I installed the led module in the fc. All operations check ok.

Near Cresthill Dr, Cave Spring, VA 24018
Chris S.

Chris S.

DISHWASHER MAYTAG MDB8989SHZ0 I installed the slides and rack. All operations check ok.

Near Wood Warbler Ln, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I adjusted the evaporator cover to try reduce the rattle caused by the evaporator fan running it is running quietly at this time customer Will observe and let us know if the rattle comes back at any time.

Near Crossbow Cir, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The freezer led module is not working causing the upper RC modules to not come on. ; ordrng 1 W11205083 (module)

Near Cresthill Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced both compartment thermistors. Replaced control board. All checks ok. Cx to observe.

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER MAYTAG MDB8989SHZ0 Upper rack is catching on the left side on the door gasket. Unit is level and square. Needs rack and rails. ; ordrng 1 W11259785 (track LEFT) and 1 W11259786 (trackRIGHT) and 1 WPW10312792 (dishrack)

Near Wood Warbler Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Temperature in RC compartment not reading properly. Needs thermistors and hv control board. Cx needs to do afternoon.; ordrng 2 W10316760 (thermistor)s and 1 W11043763 (cntrl-elec)

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER MAYTAG MEDB835DW4 Checked wiring connections. Checked operation in heat and fluff mode. Checked to make sure no blockage of air. All checks ok. Used tie to ensure proper electrical connection with harness. ; used 1 WP8567688 (TIE) from stock

Near Old Locke Court, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Vibration occurring intermittently when evap fan turns on. Put tape on inside joints of back panel in freezer. Cx to observe. ; used 1 WP978645 (TAPE) from stock

Near Crossbow Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

BELLA JENN-AIR JFFCC72EFP02 Replaced UI control and fill tube with heater. Cx to observe.

Near Saddleridge Rd, Cave Spring, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WFW8540FW1 I installed the drain pump and checked operation. All operations check ok.

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MHW3505FW0 Replaced UI control. Ran auto test cycle. All checks ok at this time. Concession for parts MOJ9AOJAP1.

Near Larson Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MHW3505FW0 UI control W10911040.Needs new UI control.

Near Larson Ln, Cave Spring, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WFW8540FW1 The drain pump is very slow. ; ordrng 1 WPW10605427 (pump-water)

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL MVWB835DW0 Cx did not want to pay service charge.

Near Dawn Cir, Cave Spring, VA 24018
Chris S.

Chris S.

BELLA JENN-AIR JFFCC72EFP02 I replaced the icemaker and checked operation. All operations check ok.

Near Saddleridge Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Dent in left RC door. Needs new left RC door. W10919616.; ordrng 1 W10919616 (dor-fip)

Near Garst Cabin Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRX735SDHZ02 Replaced ice container. Looked at left door swinging closed. Needs to be shimmed in he back to tilt the front forward and level the back feet because the unit is straddling two different levels of floor height. Door operation is as intended.

Near Garner Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

BELLA JENN-AIR JFFCC72EFP02 "Quit around Christmas and then started to produce again about five days ago.Ran through test all checked ok, but production has been very slow. Will replace icemaker. ; ordrng 1 W11262316 (icemaker)"

Near Saddleridge Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MVWB835DW4 F7e0Found the pad the unit was on had been shifted slightly and may have been affected but the weighted drum. Checked in diagnostic and ran some test spins. All seems to be normal. Cx to observe.

Near Morning Dove Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced HV control, power supply board, inverter board, UI."

Near Vauxhall Rd, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR JENN-AIR JFX2897DRM02 The freezer light had gone out but came back on.

Near Crystal Creek Dr, Cave Spring, VA 24018
Chris S.

Chris S.

RANGE WHIRLPOOL JER8885RAF The switch is receiving power but burner isn’t coming on. Will replace burner and switch; ordrng 1 W10823711 (elmnt-surf) and 1 WP7403P23860 (SWITCH )

Near Sheldon Dr, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I installed the drain pan. All operations check ok.

Near Pelham Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

OVEN KITCHENAID KSEB900ESS0 F8e0F2e1Needs blower fan and control board. Cx would like after 2pm. ; ordrng 1 W11099664 (cntrl-elec) and 1 W11107275 (fan-blwr)

Near Kettering Ct, Cave Spring, VA 24018
Chris S.

Chris S.

DRYER WHIRLPOOL WED4850HW0 I installed the drum and bulkhead. The blower wheel was destroyed in the process. Checked operation. All operations check ok. ; used 1 WP694089 (BLOWER WHEEL ) from stock

Near Tanglewood Dr, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The defrost drain pan is broken. ; ordrng 1 W11225840 (tray-evap)

Near Pelham Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRMF706EBS01 Unit intermittently shutting down. Lights shutting off. Needs all electronic boards. ; ordrng 1 W10804160 (cntrl-elec) and 1 W11087200 (invrtr-box) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)

Near Vauxhall Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE334GPS0 Replaced pump and motor and heating element. Ran auto test. All checks ok at this time.

Near Wimbledon Ct, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE334GPS0 F6E1F6e4Pump running but it is not nearly as strong as it should be. Needs pump. Diverted motor is going bad. Needs heating element as well. Please schedule as early as possible. ; ordrng 1 W10703867 (heater) and 1 W11162733 (pump&motor)

Near Wimbledon Ct, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR JENN-AIR JFX2897DRM02 I installed the led module and checked operation. All operations check ok.

Near Crystal Creek Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW4855HW Wrong unit dispatched

Near Tanglewood Dr, Cave Spring, VA 24018