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Local Reviews
for Cave Spring, VA

ApplianceCare Rated 4.3 out of 5 stars based on 6 customer reviews

Map of Cave Spring, VA

Excellent service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Cave Spring, VA

awful customer service




Review of ApplianceCare

Took over 10 days to get parts that was told to us would be in within a few days . refrigerator went out lost food for second time in 7 weeks. Then called to get an invoice from Nov 7th 4 times only to keep getting the same invoice from Jan appt.


Response from ApplianceCare:

Thank you for giving us your feedback. We appreciate all of our customer's concerns and do look them over in order to better improve our company. We apologize for any inconvenience that was caused throughout this process


Map of Cave Spring, VA

Great service




Review of ApplianceCare

Very friendly courteous and knowledgeable explained everything to us


Response from ApplianceCare:

Thank you for leaving a review!


Map of Cave Spring, VA

Repair




Review of ApplianceCare

Very professional and knowledgeable


Response from ApplianceCare:

Thank you for writing a review for us.


Map of Cave Spring, VA

Employee and service




Review of ApplianceCare

Diligent, courteous, knowledgeable, fixed the problem!!!


Response from ApplianceCare:

Thank you for writing a review. We are glad to hear your service met expectations.


Map of Cave Spring, VA

Efficient service




Review of ApplianceCare

Great communications with this service organization. Was kept informed, especially when to expect service person to arrive.


Response from ApplianceCare:

Thank you for reviewing your experience with A to Z. We are pleased to hear your service met and exceeded your expectations.


Uriah B.

Uriah B.

WASHER MAYTAG MVW7232HW0 "Replaced in,et valve and control board. Ran tests manually and started a cycle. All checks ok at this time. Cx to observe."

Near Canter Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Pump is not running. Needs pump and motor. ; ordrng 1 W10854710 (Pump and motor)

Near Hummingbird Ln, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I checked for leaks and found a factory join in the condenser side line was leaking I repaired the leak and installed a new drier. I charged the unit with 5.3 oz of 134A and checked for leaks again. I was unable to to detect any leak. All operations check ok. ; used 1 WPW10143759 (DRIER) from stock

Near Burnham Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Everything running, but no cooling. Compressor does not sound correct, sounds as though it might be sucking in air. Needs compressor, evap. Dye drier. W10780378. Compressor; ordrng 1 W10780378 (Compressor, inverter, drier) and 1 W11179385 (Dye drier) and 1 WPW10239732 (Evaporator)"

Near Hunting Hills Cir, Cave Spring, VA 24018
Chris S.

Chris S.

LAUNDRY WHIRLPOOL MHW8200FW0 The drain pump was clogged. I cleared the clog and checked operation. All operations check ok.

Near Huntwood St, Cave Spring, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL MVWB766FW1 The lid is breaking at the left hinge point causing the lid latch to not lock without assistance. Austin appliance told customer that the repair is covered under warranty. ; schdld next appmnt for 11/9 MON 12-4

Near Kenwick Trail, Cave Spring, VA 24018
Chris S.

Chris S.

DISHWASHER MAYTAG MDB8989SHZ0 The detergent dispenser latch is broken and won’t stay in the close position anymore; ordrng 1 W10861000 (detergent dispenser)

Near Wood Warbler Ln, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFF707ESS01 I installed the compressor the dryer and the refrigerator compartment evaporator I checked for leaks and pull a vacuum on the system. I charged the unit with 5.5 ounces of 134A. I instructed the customer to let us know immediately if the unit begins to warm up at all. All operations check OK; pckd up 1 W11116006 (evaporator)

Near Country Cottage Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL MSS25C4MGZ Ice dispenser is calling for ice with no human interaction. Needs control board. Please call cx by human to speak about scheduling. ; ordrng 1 W11212392 (Control) and 1 W11423781 (Ice door)

Near Parkway Pl Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Heard a slight noise coming from the fan in the freezer. Adjusted the housing and sound did not return while in home. ; used 1 Wp8567668 (Tie) from stock

Near Faircrest Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE104ESS1 Replaced pump and motor. Checks good.

Near Fordwick Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MVWC555DW0 F2e1F5e1F5e3Found motor shorted. Also found washplate and gearcase drive shaft stripped. Needs all three. Motor would be covered by parts warranty. Cx to buy new.

Near Galloway Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL UNAVAILABLE "Rescheduled for Monday, as late in day as possible. ; schdld next appmnt for 9/28 MON 3-6"

Near Bunker Hill Dr, Cave Spring, VA 24018
Chris S.

Chris S.

OVEN KITCHENAID KODE500ESS04 The ovens are not keeping temperature. We will replace the control and both sensors. ; ordrng 2 W10859573 (sensor)s and 1 W11179310 (cntrl-elec)

Near Peregrine Crest Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WML55011HS4 "Replaced main control, him board, and interlock assembly. Checks ok. Cx to observe."

Near Burnham Rd, Cave Spring, VA 24018
Chris S.

Chris S.

FREEZER WHIRLPOOL MRT711SMFZ00 The freezer door is not straight causing the gasket to not seal correctly. I got the gasket to seal better but the door will need to be replaced. ; ordrng 1 LW10856291 (dor-fip)

Near Eagle Cir, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFF77707ESS01 The unit isn’t under the manufacture warranty the customer purchased an extended warranty from Best Buy. She will call Best Buy and have a dispatch sent.

Near Country Cottage Ln, Cave Spring, VA 24018
Chris S.

Chris S.

DISHWASHER WHIRLPOOL UNAVAILABLE He unit is a Mideast brand

Near Bunker Hill Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDFE104HPS0 Replaced pump and motor and control. Ran test. All checks ok.

Near Warwood Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL MDB4949SHW0 Unit would not come out of cancel/drain. Reset unit after 5 minutes. Ran test cycle and all checks ok. ; used 1 Wp8567668 (Tie) from stock

Near Luwana Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL KDTM704KPS0 "Pump running, but blocked. Needs drain pump. ; ordrng 1 W11412291 (Pump)"

Near Mountain Village Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

OVEN KITCHENAID KODE500ESS04 Lower oven quickly to 325 and then long time to 350.Started upper oven at 10:05am with thermocoupleUpper oven: preheat bell at 10:17 363 10:23. 323 10:29. 379 10:34. 356 10:37. 381 10:43. 352 10:45. 382Calibrated upper oven down 20 degreesCalibrated lower oven up 10 degrees. Cx to observe.

Near Peregrine Crest Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW8500DC5 Cx had Jeffs Refrigeration come out due to nobody answered the phone.

Near Hunting Hills Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL MSS25C4MGZ03 Replaced control board. Cx to observe.

Near Squires Ct, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 The defrost drain tube that passes through the bottom of the unit is collapsed causing the water to overflow into the bottom of the freezer compartment. Instructed customer to expect a call from customer service to schedule a replacement. Reference number 7727932222

Near Westhill Dr, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 The defrost drain tube that passes through the bottom of the unit is collapsed causing the water to overflow into the bottom of the freezer compartment. Instructed customer to expect a call from customer service to schedule a replacement. Reference number 7727932222

Near Westhill Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Dispenser letting rinse aid out at wrong time. Needs dispenser. ; ordrng 1 W10861000 (Dispenser)

Near Spring Meadow Drive, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW2 "Found F0e5 error. Checked suspension, checked wire harness connections. Checked operation. All checks ok."

Near Bunker Hill Dr, Cave Spring, VA 24018
Chris S.

Chris S.

COMPACTOR KITCHENAID KTTS505ESS0 The sheet metal on the bottom was rubbing on the gears and chain. I adjust the sheet metal cover and checked operation. All operations check ok.

Near Turkey Hollow Rd, Cave Spring, VA 24018
Chris S.

Chris S.

WASHER MAYTAG MVWB765FW3 The gearcase shaft has excessive movement up and down. We will replace the gearcase. The hot water supply was closed causing a low flow issue. I opened the water supply and checked operation. ; ordrng 1 W10734521 (slider) and 1 W11393685 (GEARCASE )

Near Sorrel Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Replaced control board, UI. All checks ok. Left clean tablet for cx."

Near Kenmore Ave, Cave Spring, VA 24018
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE505W0HS1 Replaced terminal block and reconnected wiring. All checks ok.

Near Janney Ln, Cave Spring, VA 24018
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT730PAHW0 The UI is getting voltage but isn’t responding. We will replace the UI and the control. ; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)

Near Kenmore Ave, Cave Spring, VA 24018
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE505W0HS1 Needs terminal block and wiring harness. ; ordrng 1 W11432194 (WIRE HARNESS) and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)

Near Janney Ln, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "The unit had no refrigerant in it at all when I opened the seal3d system. I installed the compressor,evaporator and drier. I charged the unit with 5.5 oz of 134A. I checked operation. All operations check ok."

Near Sunny Side Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL LSQ8543JQ0 WP3953321 LaborCx to buy new.

Near Sandpiper Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Frost build up on right inside of freezer compartment. Cx to clean out and make sure door is closing each time. Will observe if frost comes back.

Near Charing Cross Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit is not cooling at all. Needs recharge, compressor, evaporator, dye drier. ; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188823 (evaporator)"

Near Sunny Side Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 W10712395Kit is at Tribles Roanoke. May try to stop by later today depending on schedule. ; ordrng 1 W10712395 (adjuster)

Near Janney Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced all modules. All checks ok.

Near Archer Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Needs light lens modules. Needs approval.; rqstng P&A on 2 WPW10515057 (light)s and 1 WPW10515058 (light)

Near Archer Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit set on 45 degrees in RC and 0 in FC for past 3 days. Thermistors reading RC 5.29k ohmFC 19.4k ohm Product temp from middle shelf in RC was 38 degrees.7.4k ohm. At roughly 38 degrees. Reading 5.29k the sensor must be reading incorrectly. Parts complaint and have Plainfield send it out. 12791417SPSR 7727233303. ; ordrng 1 12791417SP (thermistor)

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

RANGE WHIRLPOOL KCGC506JSS00 Found that the pressure regulator was installed backward. Cx to have installer come back out to correct.

Near Castle View Ct, Cave Spring, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WFW75HEFW0 I found error code F3E1 indicating an over suds condition. Customer reported having accidentally put in quite a bit of detergent. I cleared the error code and did service diagnostic cycle. I instructed customer on detergent usage. All operations check ok.

Near Whippletree Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Belt snapped. Needed repair kit. All checks ok after replace. ; ordrng 1 4392065 (dryer repair kit)

Near Brahma Rd, Cave Spring, VA 24018