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Local Reviews
for Cave Spring, VA

ApplianceCare Rated 4.3 out of 5 stars based on 6 customer reviews

Map of Cave Spring, VA

Excellent service!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Cave Spring, VA

awful customer service




Review of ApplianceCare

Took over 10 days to get parts that was told to us would be in within a few days . refrigerator went out lost food for second time in 7 weeks. Then called to get an invoice from Nov 7th 4 times only to keep getting the same invoice from Jan appt.


Response from ApplianceCare:

Thank you for giving us your feedback. We appreciate all of our customer's concerns and do look them over in order to better improve our company. We apologize for any inconvenience that was caused throughout this process


Map of Cave Spring, VA

Great service




Review of ApplianceCare

Very friendly courteous and knowledgeable explained everything to us


Response from ApplianceCare:

Thank you for leaving a review!


Map of Cave Spring, VA

Repair




Review of ApplianceCare

Very professional and knowledgeable


Response from ApplianceCare:

Thank you for writing a review for us.


Map of Cave Spring, VA

Employee and service




Review of ApplianceCare

Diligent, courteous, knowledgeable, fixed the problem!!!


Response from ApplianceCare:

Thank you for writing a review. We are glad to hear your service met expectations.


Map of Cave Spring, VA

Efficient service




Review of ApplianceCare

Great communications with this service organization. Was kept informed, especially when to expect service person to arrive.


Response from ApplianceCare:

Thank you for reviewing your experience with A to Z. We are pleased to hear your service met and exceeded your expectations.


Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 The defrost drain tube that passes through the bottom of the unit is collapsed causing the water to overflow into the bottom of the freezer compartment. Instructed customer to expect a call from customer service to schedule a replacement. Reference number 7727932222

Near Westhill Dr, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHW01 The defrost drain tube that passes through the bottom of the unit is collapsed causing the water to overflow into the bottom of the freezer compartment. Instructed customer to expect a call from customer service to schedule a replacement. Reference number 7727932222

Near Westhill Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

I-ENABLED DW MAYTAG MDB4949SHZ0 Dispenser letting rinse aid out at wrong time. Needs dispenser. ; ordrng 1 W10861000 (Dispenser)

Near Spring Meadow Drive, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW2 "Found F0e5 error. Checked suspension, checked wire harness connections. Checked operation. All checks ok."

Near Bunker Hill Dr, Cave Spring, VA 24018
Chris S.

Chris S.

COMPACTOR KITCHENAID KTTS505ESS0 The sheet metal on the bottom was rubbing on the gears and chain. I adjust the sheet metal cover and checked operation. All operations check ok.

Near Turkey Hollow Rd, Cave Spring, VA 24018
Chris S.

Chris S.

WASHER MAYTAG MVWB765FW3 The gearcase shaft has excessive movement up and down. We will replace the gearcase. The hot water supply was closed causing a low flow issue. I opened the water supply and checked operation. ; ordrng 1 W10734521 (slider) and 1 W11393685 (GEARCASE )

Near Sorrel Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT730PAHW0 "Replaced control board, UI. All checks ok. Left clean tablet for cx."

Near Kenmore Ave, Cave Spring, VA 24018
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE505W0HS1 Replaced terminal block and reconnected wiring. All checks ok.

Near Janney Ln, Cave Spring, VA 24018
Chris S.

Chris S.

DISHWASHER WHIRLPOOL WDT730PAHW0 The UI is getting voltage but isn’t responding. We will replace the UI and the control. ; ordrng 1 W11305308 (cntrl-elec) and 1 W11368911 (UI)

Near Kenmore Ave, Cave Spring, VA 24018
Uriah B.

Uriah B.

RANGE WHIRLPOOL WFE505W0HS1 Needs terminal block and wiring harness. ; ordrng 1 W11432194 (WIRE HARNESS) and 3 WP3400029 (nut)s and 1 WPW10245259 (block-term)

Near Janney Ln, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "The unit had no refrigerant in it at all when I opened the seal3d system. I installed the compressor,evaporator and drier. I charged the unit with 5.5 oz of 134A. I checked operation. All operations check ok."

Near Sunny Side Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL LSQ8543JQ0 WP3953321 LaborCx to buy new.

Near Sandpiper Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ06 Frost build up on right inside of freezer compartment. Cx to clean out and make sure door is closing each time. Will observe if frost comes back.

Near Charing Cross Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Unit is not cooling at all. Needs recharge, compressor, evaporator, dye drier. ; ordrng 1 W10507884 (compressor) and 1 W11179385 (drier-tube) and 1 WP2188823 (evaporator)"

Near Sunny Side Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 W10712395Kit is at Tribles Roanoke. May try to stop by later today depending on schedule. ; ordrng 1 W10712395 (adjuster)

Near Janney Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Replaced all modules. All checks ok.

Near Archer Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Needs light lens modules. Needs approval.; rqstng P&A on 2 WPW10515057 (light)s and 1 WPW10515058 (light)

Near Archer Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit set on 45 degrees in RC and 0 in FC for past 3 days. Thermistors reading RC 5.29k ohmFC 19.4k ohm Product temp from middle shelf in RC was 38 degrees.7.4k ohm. At roughly 38 degrees. Reading 5.29k the sensor must be reading incorrectly. Parts complaint and have Plainfield send it out. 12791417SPSR 7727233303. ; ordrng 1 12791417SP (thermistor)

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

RANGE WHIRLPOOL KCGC506JSS00 Found that the pressure regulator was installed backward. Cx to have installer come back out to correct.

Near Castle View Ct, Cave Spring, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WFW75HEFW0 I found error code F3E1 indicating an over suds condition. Customer reported having accidentally put in quite a bit of detergent. I cleared the error code and did service diagnostic cycle. I instructed customer on detergent usage. All operations check ok.

Near Whippletree Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED4815EW1 Belt snapped. Needed repair kit. All checks ok after replace. ; ordrng 1 4392065 (dryer repair kit)

Near Brahma Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER WHIRLPOOL WTW5000DW1 Plugged unit back in and tested all components. Adjusted zip tie. ; used 1 WP8567668 (TIE) from stock

Near Greenview Rd, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Unable to produce noise while in home. Recommend ordering evaporator cover, evaporator fan, evaporator fan blade, and gasket, fan scroll. ; ordrng 1 W10463012 (cover-evap) and 1 W11099844 (duct-air) and 1 W11254898 (fan-scroll) and 1 WP2155789 (gasket) and 1 WP2169142 (evaporator fan blade) and 1 WP2315549 (evap fan motor)"

Near Crossbow Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER MAYTAG MEDP575GW0 "Lint getting stuck between bulkhead and drum. Per techline, replace both drum and bulkhead. SR 7727273969697557. Bulkhead; ordrng 1 W10545923 (drum) and 1 WP697557 (bulkhead)"

Near Garst Cabin Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced door. Adjusted to level them to cx satisfaction. All checks ok.

Near Garst Cabin Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx Unavailable reschedule for Monday afternoon. ; schdld next appmnt for 3/2 MON 12-4

Near Garst Cabin Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "4.6k ohms17.2k ohmsUnit making ice. Damper works in diagnostics. Per techline, reading should be about 8k ohms at 32. Thermistor reading around 5k ohms.Per techline, replace thermistor. Cut off metal clip.SR 7727233303; ordrng 1 W10316760 (thermistor)"

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx Unavailable reschedule for Monday afternoon. ; schdld next appmnt for 3/2 MON 12-4

Near Garst Cabin Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

SXS 26'&#03 WHIRLPOOL WRS571CIDW00 Icemaker knocking and not com0eting harvest. Replaced icemaker. All checks ok. ; used 1 W10873791 (IM) from stock

Near Thames Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

OVEN KITCHENAID KSEB900ESS0 Reached cooling fan and control board. All checks ok. Cx to observe.

Near Kettering Ct, Cave Spring, VA 24018
Uriah B.

Uriah B.

OVEN WHIRLPOOL WFE770H0FZ2 "Found wiring to terminal block incorrect and charred. Replaced terminal block and fixed wiring. ; used 1 W11226234 (WIRE HARNESS), and 1 WPW10245259 (TERMINAL BLOCK) from stock"

Near Garner Rd, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I installed the led module in the fc. All operations check ok.

Near Cresthill Dr, Cave Spring, VA 24018
Chris S.

Chris S.

DISHWASHER MAYTAG MDB8989SHZ0 I installed the slides and rack. All operations check ok.

Near Wood Warbler Ln, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I adjusted the evaporator cover to try reduce the rattle caused by the evaporator fan running it is running quietly at this time customer Will observe and let us know if the rattle comes back at any time.

Near Crossbow Cir, Cave Spring, VA 24018
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 The freezer led module is not working causing the upper RC modules to not come on. ; ordrng 1 W11205083 (module)

Near Cresthill Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced both compartment thermistors. Replaced control board. All checks ok. Cx to observe.

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DISHWASHER MAYTAG MDB8989SHZ0 Upper rack is catching on the left side on the door gasket. Unit is level and square. Needs rack and rails. ; ordrng 1 W11259785 (track LEFT) and 1 W11259786 (trackRIGHT) and 1 WPW10312792 (dishrack)

Near Wood Warbler Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Temperature in RC compartment not reading properly. Needs thermistors and hv control board. Cx needs to do afternoon.; ordrng 2 W10316760 (thermistor)s and 1 W11043763 (cntrl-elec)

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

DRYER MAYTAG MEDB835DW4 Checked wiring connections. Checked operation in heat and fluff mode. Checked to make sure no blockage of air. All checks ok. Used tie to ensure proper electrical connection with harness. ; used 1 WP8567688 (TIE) from stock

Near Old Locke Court, Cave Spring, VA 24018
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Vibration occurring intermittently when evap fan turns on. Put tape on inside joints of back panel in freezer. Cx to observe. ; used 1 WP978645 (TAPE) from stock

Near Crossbow Cir, Cave Spring, VA 24018
Uriah B.

Uriah B.

BELLA JENN-AIR JFFCC72EFP02 Replaced UI control and fill tube with heater. Cx to observe.

Near Saddleridge Rd, Cave Spring, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WFW8540FW1 I installed the drain pump and checked operation. All operations check ok.

Near Sugar Ridge Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MHW3505FW0 Replaced UI control. Ran auto test cycle. All checks ok at this time. Concession for parts MOJ9AOJAP1.

Near Larson Ln, Cave Spring, VA 24018
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MHW3505FW0 UI control W10911040.Needs new UI control.

Near Larson Ln, Cave Spring, VA 24018
Chris S.

Chris S.

WASHER WHIRLPOOL WFW8540FW1 The drain pump is very slow. ; ordrng 1 WPW10605427 (pump-water)

Near Sugar Ridge Dr, Cave Spring, VA 24018