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Local Reviews
for Castroville, TX

ApplianceCare Rated 5.0 out of 5 stars based on 13 customer reviews

Map of Castroville, TX

EFFICIENT and PROFESSIONAL SERVICE




Review of ApplianceCare

Jay was as Professional as can be. Super efficient. Great service!


Response from ApplianceCare:

Thank you for the review!


Map of Castroville, TX

Good company better service




Review of ApplianceCare

The repair technician was very professional and kind. He explained the work he was doing tested his work before leaving. I will continue to use this company for future repairs. And I would also recommend this company to my friends and neighbors.


Response from ApplianceCare:

Thank you for the review, we love hearing back from customers.


Map of Castroville, TX

Great service




Review of ApplianceCare

The repair service was on time and did a great job


Response from ApplianceCare:

Thank you!


Map of Castroville, TX

Sandra




Review of ApplianceCare

Great service


Map of Castroville, TX

Excellent service very professional




Review of ApplianceCare

Hope I don’t need service again but will definitely be calling if we do.


Map of Castroville, TX

Great help/ great service




Review of ApplianceCare

Jesse was great.


Map of Castroville, TX

Larry




Review of ApplianceCare

Friendly, helpful and kept informed.


Response from ApplianceCare:

Thank you for writing a review!


Map of Castroville, TX

Great service




Review of ApplianceCare

Tech seemed very knowledgeable


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Castroville, TX

Fast, friendly and very professional service




Review of ApplianceCare

From the start the customer service was excellent. The technician was very professional. Overall wonderful experience! Thank you!


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Castroville, TX

Great Service




Review of ApplianceCare

Our technician Jesse was AMAZING! He walked us through everything he was doing and answered all questions we had. He also made sure we were aware of some of the mistakes the builder made in our home which cause our wall oven to be improperly installed by the builder.


Response from ApplianceCare:

Thank you for writing a review for us! Jesse is a vital part of our team who strives to complete each job thoroughly and efficiently.


Great Service




Review of ApplianceCare

Showed up on time, Very professional, and explained what was being done.


Response from ApplianceCare:

Thank you for writing a review for us!


Excellent and Professional service!




Review of ApplianceCare

Our tech was friendly, knowledgeable and very professional.


Response from ApplianceCare:

Thank you for giving us your feedback on your experience with our service!


Todd




Review of ApplianceCare

We had a very pleasant experience dealing with Jay. It was great getting to know and talk to him. He certainly believes in treating people how you want to be treated. It was a pleasure getting to know him.


Response from ApplianceCare:

Thank you for giving us your feedback!


Jesus C.

Jesus C.

MICROWAVE OVEN KITCHEN AID KOCE500ESS01 Installed new UI. Set temp for 350. Unit reached temperature. Held temperature for 30 minutes. No issues during testing. Job complete.

Near Alamo St, Castroville, TX 78009
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed new valve, housing and temp sensor. No issues during testing. Job complete."

Near Texas Bend, Castroville, TX 78009
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRFC704FPS03 "Not finding issue, water and dispenser is working as designed. Instructed customer since they have a softener the filter is not a necessity."

Near Co Rd 4770, Castroville, TX 78009
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Tested unit. Water leaking from lines going from valve to door. Will replace both. ; ordrng 1 W11415785 and 1 WPW10444033 (tube-water)

Near Texas Bend, Castroville, TX 78009
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KDTM704ESS0 Installed new track and mounting bracket. No further issues. Collected payment for repairs. Job complete. ; used 1 WP8269145 (BRACKET-MTG) from stock

Near Alamo St, Castroville, TX 78009
Jesus C.

Jesus C.

REFRIGERATOR KITCHENAID KRFC704FPS03 Tested unit. Not dispensing water. Removed and reinstalled the filter. Water now dispensing. Performed customer instruct on proper use and care procedures. Job complete.

Near Co Rd 4770, Castroville, TX 78009
Jesus C.

Jesus C.

MICROWAVE OVEN KITCHEN AID KOCE500ESS01 Tested unit. Set to 350. Reaching temp. Starting to loose heat. Element not turning back on. Called tech line. Temp sensor is good. Suggest replacing UI. UI covered under 5 yr extended warranty. ; ordrng 1 W10588755 (panl-cntrl)

Near Alamo St, Castroville, TX 78009
Jesus C.

Jesus C.

DRYER MAYTAG MEDB835DW Tested unit. F4E3 error. No airflow outside. Found vent housing damaged. Repaired vent housing . Good airflow. No further issues. Tested to complete.

Near Co Rd 5739, Castroville, TX 78009
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE770H0FZ2 Tested unit. Door not shutting completely. Will replace hinge. ; ordrng 1 WPW10440013 (hinge-door)

Near San Jacinto St, Castroville, TX 78009
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFE550S0HZ1 Installed new control. Tested range. Bake and broil working. No further issues during testing. Job complete.

Near Co Rd 5633, Castroville, TX 78009
Jesus C.

Jesus C.

DISHWASHER KITCHENAID KDTM704ESS0 Tested unit. Bottom left hand track is broken. Will need new track. Will collect payment for service on next visit. ; saved tckt

Near Alamo St, Castroville, TX 78009
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Tested unit. Slow water dispenser. Food freezing in fresh food section. Called tech line. Will need to replace reservoir valve and fresh food thermistor. ; ordrng 1 W10316760 (thermistor) and 1 W11043013 (valve) and 1 W11346622

Near Texas Bend, Castroville, TX 78009
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Installed new evap fan, cover and drip pan. Installed new UI and control. Set unit for 8hr defrost mode. No issues during testing. Job complete."

Near Texas Bend, Castroville, TX 78009
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "210-288-9339 husband number. F5E2, F9E2 and F2E1 stored in unit. Ran through diagnostics, unit drained out fine. Lid lock working just fine, ran calibration. Found water valve with a small leak, replaced and tested to complete."

Near Co Rd 5739, Castroville, TX 78009
Justin  R.

Justin R.

WASHER MAYTAG 0 Double ticket please close.

Near Co Rd 5739, Castroville, TX 78009
Richard G.

Richard G.

MICROWAVE OVEN KITCHEN AID KOCE500ESS01 Customer states oven is not heating to correct temperature. Entered diagnostics and found error codes F6E1 over temperature limit. Cleared out error code and preheated oven to 350 degrees. Oven is heating but takes a really long time to reach set temperature. Oven reached temperature then dropped down to about 330 degrees for a few minutes and began to lose temperature again dropping down to 315 degrees. Checked oven sensor. Sensor is bad. It was replaced already this month. Will need to re order. Also ordering bake element. Oven is calibrated plus 20 degrees.; ordrng 1 W11292248 (BAKE ELEMENT) and 1 WP74008369 (sensor- ov)

Near Alamo St, Castroville, TX 78009
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS01 "Replaced control, bake element and over temp sensor. Control and element covered by extended warranty."

Near Alamo St, Castroville, TX 78009
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced freezer light, ice maker is working as designed."

Near Red Maple Path, Castroville, TX 78009
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replaced sump motor for unit, tested to complete."

Near Sweet Rose, Castroville, TX 78009
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW2 "Testing unit in diagnostics, no fault codes found. Ran calibration, and no new codes popped up. If issue occurs again after this visit we will need to go forward with control replacement. W11399433"

Near Constantinople St, Castroville, TX 78009
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS01 Found the unit hardwired and not long enough to remove oven. Customer will get with electrician and have the plug switched out to disconnected for us to do the repair. Will call and reschedule. ; O-emld tckt

Near Alamo St, Castroville, TX 78009
Justin  R.

Justin R.

VENT HOOD WHIRLPOOL WVU17UC0JS Spoke with customer and she agreed to appointment for Monday. ; schdld next appmnt for 11/9 MON !

Near Renee Creek, Castroville, TX 78009
Justin  R.

Justin R.

VENT HOOD WHIRLPOOL WVU17UC0JS "Replaced fan motor for vent-hood, tested to complete."

Near Renee Creek, Castroville, TX 78009
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Panel Ui is a psp item. Will need control, evap harenes, drip pan, and evap cover. ; ordrng 1 W10843055 (cntrl-elec) and 1 W11092503 (panel-ui) and 1 W11457241 (DRIP PAN) and 1 WPW10501260 (cover-evap)"

Near Texas Bend, Castroville, TX 78009
Richard G.

Richard G.

REFRIGERATOR SAMSUNG RF323TEDBSRAA Customer complaint is that the icemaker has stopped working. Replaced icemaker. Tested to complete. Unit is good to go.

Near Co Rd 4770, Castroville, TX 78009
Justin  R.

Justin R.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 "F6E0 stored in unit, running unit trying to recreate fault. Customer will monitor oven, customer will take video if issue happens again."

Near Sweet Rose, Castroville, TX 78009
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF330PAHS "Ran unit through diagnostics, looked for damage or breaks within the unit that would cause a leak. Was not able to recreate issue, unit working as designed. Put unit in a 1 hour wash and will have customer take video if issue occurs again"

Near Castroville, TX 78009
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "F6E3, F6E2, and F2E1 stored in unit. Ran calibration and diagnostics, all passed test. With codes that are stored would recommend replacing W11112656 console and control board. ; rqstng P&A on 1 W11112656 (console)"

Near Cascade Trl, Castroville, TX 78009
Justin  R.

Justin R.

OVEN ELECTRIC (D KITCHEN AID KOCE500ESS01 Customer has some extended warranty with KitchenAid. 5 and 10 year warranty. Customer needs bake element. Would suggest changing the control and temp sensor. Sensor is not covered but control and element are. 353.67 remaining balance. ; ordrng 1 W11179310 (cntrl-elec) and 1 W11292248 (BAKE ELEMENT ) and 1 WP74008369 (sensor- ov)

Near Alamo St, Castroville, TX 78009
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ00 Found ice cube stuck on side of ice maker chute. Causing the ice to slowing melt. No further issues with unit.

Near Red Maple Path, Castroville, TX 78009
Justin  R.

Justin R.

RANGE WHIRLPOOL WFE550S0HZ1 Need to replaced main harness and main control board. Good power coming into unit from outlet. Screen blinking on and off. ; ordrng 1 W11295998 (cntrl-elec) and 1 W11458883 (MAIN HARNESS )

Near Co Rd 5633, Castroville, TX 78009
Justin  R.

Justin R.

OVEN ELECTRIC (S WHIRLPOOL WOS92ECOAS02 "Unit working as designed, believe issue is more installing and insulation issues. Cooling fan running as well as convection."

Near Stone Trail, Castroville, TX 78009
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Customer complaint is that the door is still not closing properly. Found door to be warped. Ordering door and mullion.; ordrng 1 W11307204 (dor-fip) and 1 WP12722815AP (rail-mulln)

Near Big Bend Path, Castroville, TX 78009
Justin  R.

Justin R.

VENT HOOD WHIRLPOOL WVU17UC0JS "Found motor fan damaged, need to re order and reschedule. ; ordrng 1 WPW10395033 (motor-fan)"

Near Renee Creek, Castroville, TX 78009
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer only using 1 hour wash and heat dry. Heater working, adjusted rinse aide to max release. Will instruct customer to try running a normal cycle with Sani and high temp wash selected."

Near Texas Bend, Castroville, TX 78009
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Replaced console, ran calibration and tested to complete."

Near Texas Bend, Castroville, TX 78009
Justin  R.

Justin R.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Replaced control and console for unit. Unit is good to go.

Near Big Bend Path, Castroville, TX 78009
Justin  R.

Justin R.

VENT HOOD WHIRLPOOL WVU17UC0JS "Vent hood is missing fan blade, will order fan blade. ; ordrng 1 WPW10395033 (motor-fan)"

Near Renee Creek, Castroville, TX 78009
Justin  R.

Justin R.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Need to order console and control board for unit. Did a reset to have picture at least visible. ; ordrng 1 W11261165 (cntrl-elec) and 1 W11428583 (CONSOLE )

Near Big Bend Path, Castroville, TX 78009
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "F9E2, and F0E3 wrong part ordered. Need console W11112656, will replaced control but need console. Replaced control, calibrated and ran diagnostics. Checked drain hose and port all are good. Drain pump working as designed. ; ordrng 1 W11112656 (console)"

Near Texas Bend, Castroville, TX 78009
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Replaced control board, unit kicked on compressor. Unit running as designed. Part covered by whirlpool."

Near Painted Rose St, Castroville, TX 78009
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced dual valve. Water pressure increased considerably. Will also get more water to icemaker and increase ice production. Tested to complete. Unit is good to go.

Near Big Bend Path, Castroville, TX 78009
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Need to order and replace pump motor. Rescheduled for next Thursday. ; ordrng 1 W11085683 (pump&motor)

Near Sweet Rose, Castroville, TX 78009
Justin  R.

Justin R.

DISHWASHER KITCHENAID KDTM704ESS0 Spoke with customer about repair and they decided to not replace the dispenser. Charging for service call.

Near Alamo St, Castroville, TX 78009
Douglas H.

Douglas H.

FREEZER MAYTAG MZF34X16DW04 "Last tech found leak at dryer. Confirmed diagnosis. Replaced dryer. Vacuumed unit, held vacuum. Charged unit, held charge. Unit began cooling immediately upon testing. No further issues at this point. Yes to survey and leave behind."

Near Castroville, TX 78009