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Local Reviews
for Bulverde, TX

ApplianceCare Rated 4.8 out of 5 stars based on 21 customer reviews

Map of Bulverde, TX

GREAT SERVICE




Review of ApplianceCare

Great service! Super friendly and polite! Very knowledgeable about our repair! Highly recommend Jim and will ask for him every time!


Response from ApplianceCare:

Thank you for the review, we love hearing from customers.


Map of Bulverde, TX

Great services




Review of ApplianceCare


Map of Bulverde, TX

Great Service!




Review of ApplianceCare

Colton arrived at the time scheduled and called before hand to let my wife know he was almost there. When he arrived he was very nice and quickly assessed our issues and got them taken care of right away! Great Service!


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bulverde, TX

Tammy




Review of ApplianceCare

Great Service


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bulverde, TX

awesome servici




Review of ApplianceCare


Response from ApplianceCare:

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Map of Bulverde, TX

Great service.




Review of ApplianceCare

Repair person could not have been nicer. Very respectful and informative.


Map of Bulverde, TX

Sale company-disappointing




Review of ApplianceCare


Map of Bulverde, TX

Michael




Review of ApplianceCare

Jim did an outstanding job! Keep up the great and excellent work!!!


Map of Bulverde, TX

Jim, Thank you for all your help. Greatly appreciated!!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Bulverde, TX

The young man that worked on my refrigerator was excellent. He is a keeper




Review of ApplianceCare

The young man that worked in my refrigerator was excellent. He is a keeper!!!!


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

Very professional and he did a great job


Response from ApplianceCare:

Thank you for writing a review for us!


Great service




Review of ApplianceCare

Jim Garcia was extremely professional and very nice. He made me feel that he valued my time and cared to make sure I was happy and the appliance was in working order.


Response from ApplianceCare:

Thank you for giving us your feedback!


Good job!




Review of ApplianceCare

Good service and thorough!


Response from ApplianceCare:

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Awesome Repair!




Review of ApplianceCare

9 months old Bravos Maytag Washer needed water valve replaced. Placed call on Monday, Luis arrived next day on Tuesday (during scheduled time) and replaced valve within minutes.


refrigerator repair




Review of ApplianceCare

We had a lightbulb. It was replaced with a dim bulb for which we were charged. I had to replace the installed bulb with our original bulb.


good guy, informative and friendly




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


great service




Review of ApplianceCare

jim was great, took care of business and was very polite


Response from ApplianceCare:

Thank you for giving us your feedback!


Alma




Review of ApplianceCare

Great, fast service and clean


Response from ApplianceCare:

Thank you for writing a review for us!


Julie




Review of ApplianceCare

The service was excellent


Response from ApplianceCare:

Thank you for writing a review!


Very Professional




Review of ApplianceCare

Super srvice


Response from ApplianceCare:

Thank you for writing a review!


Great!




Review of ApplianceCare

Jim did a great job figuring out what was wrong with our refrigerator!


Response from ApplianceCare:

Thanks for writing a review! Jim is a very important part of our team.


Shawn W.

Shawn W.

COOKTOP GAS KITCHEN AID KCGC558JSS Made adjustment to low valve stem and the ignition improved but is intermittent. The unit will need a new electrode. The unit is caulked in. I explained to our customer that a disclaimer will need to be signed and that I would prefer if the builder or they cut it out and I would not be able to recall because It is a construction item. Parts ordered.; ordrng 1 W10892422 (ORIFICE) and 1 W11238758 (igntr-surf) and 1 W11344539 (BURNER)

Near Mira Monte, Bulverde, TX 78163
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN CU1526MA-1A Water pump is not responsive. Collected service fee. ; ordrng 1 12-2919-21 (water pump)

Near Cougar Bend, Bulverde, TX 78163
Jim G.

Jim G.

ICEMAKER (STANDA KITCHEN AID KUID508ESS Verified issue was a clog to lack of cleaning. I used a wire tie to secure the lines that were clogged. I manually cleared clog but e courage customer to perform regular cleanings.

Near Ancestral Trail, Bulverde, TX 78163
Shawn W.

Shawn W.

DRYER MAYTAG MGDB765FW0 "Our customer is having problems with the door popping open. There is no visual damage. Our. Customer is also experiencing problems with the unit only drying for 5 minutes in normal. I ran diagnostics and found no error codes. As soon as I ran service test mode the unit stopped and displayed Air 001 Heat 101. Running the service tests for the moisture sensors I found that the wiring harness, the moisture sensor harness and outlet thermistor will need to be replaced. I’m ordering a control board as a contingency. I have ordered all parts needed for the door repair.; ordrng 1 W10907916 (harns-wire) and 1 W11089308 (cntrl-elec) and 1 W11089309 (door) and 1 W11366436 (STRIKE) and 1 W11371722 (HINGE) and 1 W11376139 (HINGE) and 1 WP8577274 (thermistor) and 1 WPW10298258 (harns-wire)"

Near Vuitton, Bulverde, TX 78163
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KFIV29PCMS02 "Our customer is having problems with the freezer not getting cold enough in the bottom section of the freezer. The ice maker had not been making ice. He had conducted a harvest and water fill test himself in diagnostics and they were both working but still not making Ice. The customer has also had some problems with the water filter housing not accepting an OEM filter. When running diagnostics, I found that on test 56 we receive an error code of E5. This unit is experiencing the Technical Service Pointer W10545058 issue and W10545061D and W10772228D and W10739305 for the fascia with condensation forming on the front as well as the back of the upper left of the refrigerator compartment by the ice maker and internal walls. There is a service kit to solve this problem W10648043. Whirlpool was covering parts and labor for 2 years after date of purchase but that time as past. And, the. They had a coverage for 3 years. Past purchase dateI found RC set at

Near Honeysuckle Branch, Bulverde, TX 78163
Shawn W.

Shawn W.

RANGE WHIRLPOOL WFG320M0BS3 Found that none of the burners were working and PSH showed on the display. I found that the gas was turned off to the home at the back of the oven (pictures included). I found that a screw was missing from the back access panel. I replaced the screw from truck stock. WP98007225. Tested unit. Unit is now fully operational.; used 1 WP98007225 (SCREW) from stock

Near Winter Copper, Bulverde, TX 78163
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHEN AID KUIC15NHZS0 Customer stated unit stopped supplying water after a few cycles. Found broken wire on pump harness going to water sensor. Quoted 121.76 for harness and sensor. Customer wants to proceed with repair. Made unit functional for customer since harness on b/o. ; ordrng 1 WPW10485955 (HARNESS)

Near Indigo Run Dr, Bulverde, TX 78163
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHEN AID KUIC15NHZS0 "Confirmed issue to be leak in SS. Quoted 972.94 for P&L. Customer wanted to proceed with repair. Replaced EVAP and drier to resolve the issue. Vacuumed unit, held vacuum. Charged unit, held charge. Unit cooling properly now. No further issues at this point. Collected P&L. ; used 1 WPW10143759 (DRIER-HV) from stock"

Near Indigo Run Dr, Bulverde, TX 78163
Jim G.

Jim G.

MICROWAVE OVEN KITCHEN AID KOCE500ESS Ticket was created on wrong device. Customer will create a ticket on the warming drawer instead.

Near Bridlegate Dr, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRSC503ESS00 Door replaced. Issue resolved.

Near S Fork, Bulverde, TX 78163
Jim G.

Jim G.

RANGE JENN-AIR JDRP548WP03 The unit is functioning properly. I could not detect any signs of leaking. I did educate customer on importance of keeping burners clear and clean.

Near Ridge Creek Ln, Bulverde, TX 78163
Jim G.

Jim G.

WASHER WHIRLPOOL WFW6620HC0 Bearings are squealing at high RPMs. Techline recommendation a replacement of the tub assembly. However given the location a disclaim will be needed to work on the space. The customer refuses a disclaimer; saved tckt

Near Blenheim Park, Bulverde, TX 78163
Jim G.

Jim G.

DRYER WHIRLPOOL WED6620HC0 Per service bulletin W11378591A a kit is required to correct nosiness. ; ordrng 1 W10414388 (clip) and 1 W11401018 (SEAL)

Near Blenheim Park, Bulverde, TX 78163
Jim G.

Jim G.

WASHER WHIRLPOOL WFW9620HW0 Found a long fill error. Also shocks are clearly in need of replacement. ; ordrng 1 W11316255 (HOT VALVE) and 1 W11316256 (valve) and 4 W11316766 (SHOCKS )s

Near Flat Rock View, Bulverde, TX 78163
Jim G.

Jim G.

ICEMAKER (STANDA JENN-AIR JIM159XYRS0 Replaced bin thermistor.

Near Retama Ridge, Bulverde, TX 78163
Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMH31017HS6 Verified issue was a faulty control board. And issues at the interlocks switches. ; ordrng 1 W10892389 (cntrl-elec) and 1 W11433682 (INTERLOCK SWITCH) and 1 W11433683 (INTERLOCKSWITCH LOWER)

Near Copper Xing, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF330PAHS3 Verified faulty heater. ; ordrng 1 W10518394 (heater)

Near Copper Xing, Bulverde, TX 78163
Jim G.

Jim G.

WASHER WHIRLPOOL WFW8620HC2 Verified a service pointer on dispenser. Also verified a failed bellow. ; ordrng 1 W11318722 (bellow) and 1 W11465532 (DISPENSER )

Near Beck Rd, Bulverde, TX 78163
Jim G.

Jim G.

WASHER WHIRLPOOL WFW8620HC2 Verified a service pointer on dispenser. Also verified a failed bellow. ; ordrng 1 W11318722 (bellow) and 1 W11465532 (DISPENSER )

Near Beck Rd, Bulverde, TX 78163
Jim G.

Jim G.

MICROWAVE OVEN KITCHEN AID KOCE500ESS The oven is mounted in such a way that it is sitting directly above a warming drawer. I advised customer too work with an installer or the builder to allow for a safe oven extraction and therefore safe repair. ; saved tckt

Near Bridlegate Dr, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER WHIRLPOOL JDTSS246GP0 I replaced the wire harness. The issue persists. Techline Rick 7729091008 informed me that the diverter pump within the assembly. Console is also faulty. ; ordrng 1 W11178672 (pump&motor) and 1 W11302461 (console)

Near Ridge Creek Ln, Bulverde, TX 78163
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRS311SDHM05 Found that the water line was not tightened. I tightened the line and tested water. Unit is now fully operational and not leaking any water.

Near Ammann Rd, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF28JBEDBSG Replaced auger motor and main board per Samsung Technical Support instruction. Issue was resolved. I believe the issue was actually relegated to the control board.

Near Beck Rd, Bulverde, TX 78163
Jim G.

Jim G.

RANGE JENN-AIR JDRP548WP03 Replaced lp kit. Issue resolved.

Near Ridge Creek Ln, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF28JBEDBSG Verified auger motor is not responsive when dispenser paddle is depressed. I could hear some electronic feedback but no motor response. Customer indicated auger had already been replaced. Steve Reference #7003998928 indicated it would have to be another faulty auger or interlock switch. I call back to co firm my volatile readings and was also recommended to replaced main board. ; ordrng 1 DA94-02663F (MAIN BOARD ) and 1 DA97-1254DG (AUGER MOTOR)

Near Beck Rd, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR SAMSUNG RF28JBEDBSG Verified auger motor is not responsive when dispenser paddle is depressed. I could hear some electronic feedback but no motor response. Customer indicated auger had already been replaced. Steve Reference #7003998928 indicated it would have to be another faulty auger or interlock switch. I call back to co firm my volatile readings and was also recommended to replaced main board. ; ordrng 1 DA94-02663F (MAIN BOARD ) and 1 DA97-1254DG (AUGER MOTOR)

Near Beck Rd, Bulverde, TX 78163
Jim G.

Jim G.

VENT HOOD WHIRLPOOL WVW7336JS0 Vent hood chimney is a sliding mechanism. There is no place to secure hood save to the wall which I cannot do. Used wire tie to secure in place in the mean time for a better fit that before. ; used 1 WP8567668 (WIRE TIE) from stock

Near Mustang Hill, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR JENNAIR JUD24FCECX00 I’ve verified that the icemaker is non responsive. ; ordrng 1 4317943 (icemaker only)

Near Persimmon Hill, Bulverde, TX 78163
Shawn W.

Shawn W.

RANGE SAMSUNG NX58H5600SS/AA Replaced knob. Unit now functions as designed.

Near Wildcat Dr, Bulverde, TX 78163
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Replaced start device, capacitor and control board. Called Dustin at Tech Line to validate concerns. SR#7729031950. I adjusted leveling to ensure proper door closure and heated treated the freezer door gasket. Unit is fully operational now."

Near Jove, Bulverde, TX 78163
Shawn W.

Shawn W.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Our customer was concerned about the fans operation. She was preheating and there was smoke in the oven and when she opened the door the smoke evaporated and the fan did not come on. I explained to her that the fan has two speeds and is activated by sensors to protect the electronics, not dissipate smoke. Ran diagnostics and received no error codes. Ran through component activation on all loads for both ovens. All loads were working on both the top and bottom ovens. I preheated each oven to 350 degrees F. Unit is fully operational."

Near Jove, Bulverde, TX 78163
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "This unit will need a new start device, new control board and the unit will need to be leveled and have the freezer door gasket heat treated. When I went into service test made it showed a program code of 14. It should be reading 12. I reprogrammed the proper code. Unit will not go last step one of diagnostics. Unit will need a new control board. Parts needed ordered.; ordrng 1 W10503278 (control board) and 1 W10873801 (start-dev) and 1 WPW10350564 (capacitor)"

Near Jove, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER WHIRLPOOL JDTSS246GP0 Part ordered was not correct. The wiring harness was completely missing (although there is a chance it may not be needed anyway. Reordered inlet valve. ; ordrng 1 W11302844 (WIRING HARNESS. ) and 1 WPW10327249 (water intake valve)

Near Ridge Creek Ln, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced all needed parts. Issue resolved.

Near Elm Valley Dr, Bulverde, TX 78163
Jim G.

Jim G.

RANGE WHIRLPOOL WFG320M0BS3 Replaced all parts. Issue appears resolved however customer will have to test it a few times to know for sure.

Near Copper Xing, Bulverde, TX 78163
Douglas H.

Douglas H.

ICEMAKER (STANDA JENNAIR JIM158XYRS0 Confirmed unit had a faulty compressor. Replaced compressor to resolve the issue. Unit cooling adequately now and was making ice prior to departure from home. No further issues at this point.

Near Cheryl Ann, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRFC704FSS00 Verified issue was due to known issue as per Technical Service Pointer #: W11329116C. Please use S-Code S27311. Collected service fee.

Near Willow Springs, Bulverde, TX 78163
Jim G.

Jim G.

ICEMAKER (STANDA JENNAIR JIM158XYRS0 Verified compressor is starting. Verified all functions were correct save for the cooling off the evaporator. Verified with techline and spoke to Andrew SR# 7728330483. I believe there is a leak however the is no UV die drier. ; schdld next appmnt for 7/23 THU !

Near Cheryl Ann, Bulverde, TX 78163
Colton B.

Colton B.

ICEMAKER (STANDA JENNAIR JIM158XYRS0 Issue was no Ice production due to bad start device. Replaced start device to resolve issue, compressor now comes on. The overload I got was the wrong part. Did not use overload, letting Shawn know of situation so that she can help customer with refund. Customer paid complete repair first visit

Near Cheryl Ann, Bulverde, TX 78163
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF305ESS00 Last trip found faulty control due to intermittent/ inefficient cooling. Replaced control to resolve the issue. Unit testing good now. No further issues at this point. Advised customer to allow some time for it to cool back down to proper temp. No further issues at this point.

Near Chicory Bend, Bulverde, TX 78163
Colton B.

Colton B.

ICEMAKER (STANDA JENNAIR JIM158XYRS0 "Issue was no Ice production due to bad start device. Replaced start device to resolve issue, compressor now comes on. The overload I got was the wrong part. Did not use overload, letting Shawn know of situation so that she can help customer with refund. Customer paid complete repair first visit"

Near Cheryl Ann, Bulverde, TX 78163
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFF305ESS00 Last trip found faulty control due to intermittent/ inefficient cooling. Replaced control to resolve the issue. Unit testing good now. No further issues at this point. Advised customer to allow some time for it to cool back down to proper temp. No further issues at this point.

Near Chicory Bend, Bulverde, TX 78163
Jim G.

Jim G.

RANGE WHIRLPOOL WFG320M0BS3 Updated temp calibration to correspond with actual temp. Issue resolved. Only found temp to off by 15 degrees.

Near Copper Crossing, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR KITCHENAID KRMF706ESS01 Verified E2 error (ice maker motor lost position) Icemaker however is working and has since appt made several batches of ice.

Near Charolais Way, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER FRGIDAIRE 0 No serial or model was provided and not present on the machine itself. However the error code i30 was present on arrival. This indicated a pump/leak error wherein a leak was detected underneath the unit. Removed the water. Tightened all hoses. No leaks detected. Unit preformed has designed thereafter. Collected service fee.

Near Arroyo Luis, Bulverde, TX 78163