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Local Reviews
for Bulverde, TX

ApplianceCare Rated 4.8 out of 5 stars based on 25 customer reviews

Map of Bulverde, TX

Purifoy




Review of ApplianceCare

Fantastic individual.


Response from ApplianceCare:

Thanks!


Map of Bulverde, TX

Professional and Knowledgeable




Review of ApplianceCare

Shawn provided excellent service. He was courteous and knowledgeable.


Response from ApplianceCare:

Thank you!


Map of Bulverde, TX

Wonderful and curtious service. On time and ver professional.




Review of ApplianceCare

I would use them again for other appliances.


Response from ApplianceCare:

Thank you!


Map of Bulverde, TX

No complaints




Review of ApplianceCare


Response from ApplianceCare:

Thanks!


Map of Bulverde, TX

GREAT SERVICE




Review of ApplianceCare

Great service! Super friendly and polite! Very knowledgeable about our repair! Highly recommend Jim and will ask for him every time!


Response from ApplianceCare:

Thank you for the review, we love hearing from customers.


Map of Bulverde, TX

Great services




Review of ApplianceCare


Map of Bulverde, TX

Great Service!




Review of ApplianceCare

Colton arrived at the time scheduled and called before hand to let my wife know he was almost there. When he arrived he was very nice and quickly assessed our issues and got them taken care of right away! Great Service!


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bulverde, TX

Tammy




Review of ApplianceCare

Great Service


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bulverde, TX

awesome servici




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bulverde, TX

Great service.




Review of ApplianceCare

Repair person could not have been nicer. Very respectful and informative.


Sale company-disappointing




Review of ApplianceCare


Michael




Review of ApplianceCare

Jim did an outstanding job! Keep up the great and excellent work!!!


Jim, Thank you for all your help. Greatly appreciated!!!




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


The young man that worked on my refrigerator was excellent. He is a keeper




Review of ApplianceCare

The young man that worked in my refrigerator was excellent. He is a keeper!!!!


Response from ApplianceCare:

Thank you for writing a review!


Great service




Review of ApplianceCare

Very professional and he did a great job


Response from ApplianceCare:

Thank you for writing a review for us!


Great service




Review of ApplianceCare

Jim Garcia was extremely professional and very nice. He made me feel that he valued my time and cared to make sure I was happy and the appliance was in working order.


Response from ApplianceCare:

Thank you for giving us your feedback!


Good job!




Review of ApplianceCare

Good service and thorough!


Response from ApplianceCare:

Thank you for giving us your feedback!


Awesome Repair!




Review of ApplianceCare

9 months old Bravos Maytag Washer needed water valve replaced. Placed call on Monday, Luis arrived next day on Tuesday (during scheduled time) and replaced valve within minutes.


refrigerator repair




Review of ApplianceCare

We had a lightbulb. It was replaced with a dim bulb for which we were charged. I had to replace the installed bulb with our original bulb.


good guy, informative and friendly




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


great service




Review of ApplianceCare

jim was great, took care of business and was very polite


Response from ApplianceCare:

Thank you for giving us your feedback!


Alma




Review of ApplianceCare

Great, fast service and clean


Response from ApplianceCare:

Thank you for writing a review for us!


Julie




Review of ApplianceCare

The service was excellent


Response from ApplianceCare:

Thank you for writing a review!


Very Professional




Review of ApplianceCare

Super srvice


Response from ApplianceCare:

Thank you for writing a review!


Great!




Review of ApplianceCare

Jim did a great job figuring out what was wrong with our refrigerator!


Response from ApplianceCare:

Thanks for writing a review! Jim is a very important part of our team.


Jim G.

Jim G.

MW-HOOD COMBO WHIRLPOOL WMH31017HS6 Verified an obstruction in the fan. Used wire tie to secure harnesses. ; used 1 WP8567668 (Wire tie) from stock

Near Spring Copper, Bulverde, TX 78163
Jim G.

Jim G.

DRYER MAYTAG MED6630HC0 Adjusted dryer vent clip. Used wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock

Near Ridge Creek Ln, Bulverde, TX 78163
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN SCN60PA-1SU Unit is under warranty with Scotsman as the initial issue began months ago. Cleared drain line which also had a slight obstruction.

Near Pfeiffer Rd, Bulverde, TX 78163
sjellison@appliancecareoftexas.com

sjellison@appliancecareoftexas.com

RANGE WHIRLPOOL WEG745H0FS0 Replace the igniter and tested unit everything is working as it should bake is coming on almost instantly and broil kicks on as well collected for labor and service fee parts are covered under authorization

Near Vuitton, Bulverde, TX 78163
Shawn W.

Shawn W.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HB01 I uninstalled the microwave oven combo from the cabinet using the oven dolly. I replaced the control board. I set the date and time and checked the proper model number. I cycled the unit by preheating the bake element to 275 degrees F. It reached temperature. I checked the unit for the error returning according to the service manual. It did not return. Unit is now fully operational. I reinstalled the unit.

Near Jove, Bulverde, TX 78163
Shawn W.

Shawn W.

OVEN ELECTRIC (D KITCHENAID KEBC208KBS0 Disassembled oven door. Replaced broken glass. Assembled door. Installed door. Job complete. Customer is paid in full.

Near Temerity Way, Bulverde, TX 78163
sjellison@appliancecareoftexas.com

sjellison@appliancecareoftexas.com

OVEN ELECTRIC (D JENN-AIR JJW2830IL00 "028 gate code, Replaced latch and control as per last technician tested unit everything appears to be working as it should instruct the customer to try running the self-cleaning mode again if problem reoccurs give us a call they will send 16 back"

Near Encinitas, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHB1 Replaced control board and OWI sensor. Ran diagnostics/service cycles. Issue resolved.

Near Blue Ivy, Bulverde, TX 78163
Jim G.

Jim G.

RANGE WHIRLPOOL n/a Hinge was popped out of slot. Realigned hinge and re set. Issue resolved.

Near Spring Copper, Bulverde, TX 78163
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN CU1526MA-1A Apparently here was an issue with the float switch. I was able to repair the component. Unit tested properly thereafter. Issue resolved.

Near Cougar Bend, Bulverde, TX 78163
Jim G.

Jim G.

WASHER MAYTAG MHW6630HC0 Verified proper function save for a loose drain line. Used wire tie to secure. There was an oversuds error so educated customer on use and care regarding detergent usage as well as how to verify spin is on at the user interface.

Near Ridge Creek Ln, Bulverde, TX 78163
Jim G.

Jim G.

DRYER MAYTAG MGDB855DC4 Corrected wiring. Issue resolved.

Near Encinitas, Bulverde, TX 78163
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN SCN60PA-1SU Replaced pressure switch. Issue resolved.

Near Pfeiffer Rd, Bulverde, TX 78163
Shawn W.

Shawn W.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Our customer has continued to have leaking out the right side below the deli drawer. There was no Ice build up on the evaporator or drain . There was however water built up in the drain pan as well as the right back side under the deli drawer. The temperatures in all compartments were perfect. I removed the drain tube under the back compartment. Sing a probe, the freezer drain was clear but the RC drain was blocked. I put my pinky finger up there and found that the drain hose is collapsed. I tried to push it open but became apparent it would rip. I Spoke with Adrian at Whirlpool Tech Line and it has been deemed unrepairable. SR#7729907029. Our customer has had this problem for about 1 and a half to 2 years. I provided the SR number to our customer and referred them to cal AIG for settlement."

Near Retama Ridge, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRF767SDHZ02 Verified baffle is non responsive and control may also be at fault. ; ordrng 1 WPW10479155 (Dampener Control) and 1 W11224256 (Control)

Near Lazy Hawk Bend, Bulverde, TX 78163
Shawn W.

Shawn W.

COOKTOP ELECTRIC JENN-AIR JEC4430BB00 The left front burner is not fully functional. I let the cook top cool down in order to enter diagnostics mode. The glass cook top has a crack on the left side over that load of interest. Disassembled and found the element coils open in two zones. Decided not to install element at this time because of the crack. The heating element is covered under 60 month. Rescheduling control board as contingency.; ordrng 1 W10622119 (Cook top)

Near Glenwood Loop, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHB1 I verified no error codes. I contacted Steve SR# 7729909130. Replacing OWI sensor and co trip as a precaution. ; ordrng 1 W11084121 (Owi) and 1 W11306302 (Control)

Near Blue Ivy, Bulverde, TX 78163
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN CU1526MA-1A Ive already just replaced the water pump the unit. I contacted support and we were able to isolate the issue at the water level sensor. I discovered the harness was not fully inserted or was missing a pin altogether. Either way I verified it was connected and secure. The unit tested properly thereafter. Issue resolved.

Near Cougar Bend, Bulverde, TX 78163
Jim G.

Jim G.

DRYER WHIRLPOOL WED4950HWO Block lint rap. Verified clear vents.

Near Casey Rd, Bulverde, TX 78163
Jim G.

Jim G.

RANGE WHIRLPOOL WFG320M0BS3 Replaced knob. Issue resolved.

Near Copper Crossing, Bulverde, TX 78163
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Our customer is having problems with the ice maker now making way to much ice. Found that the ice arm had become dislodged from the icemaker. I removed all the ice, rest the arm. Tested unit, it harvested to clear out the current ice batch and it filled at the proper amount of water. Unit is fully operational now."

Near Bulverde, TX 78163
Shawn W.

Shawn W.

RANGE WHIRLPOOL WFG320M0BS3 Our customer was having problems with the door trim coming off on the right hand side. I repaired it. Found that a s dew was missing on the pan broiler drawer when I was verifying model and serial number. I replaced with a screw from my truck stock WP3400832. Nit fully operational now.; used 1 WP3400832 (SCREW) from stock

Near Winter Copper, Bulverde, TX 78163
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDF330PAHS3 Our customer was having problems with a leak that is coming onto the right side near the front of the unit. The unit fills washes and drains with no leaking during my test. The RO system is piggy backing off the drain hose which is causing a slightly slow drain but no leaked detected. Because there is no leak detected it must be wave force from to much soap with a filtered water softener. I spoke with our customer about soap and detergent use as well as hot water. I ran the faucet and Sri king water into the sink to check for leaks and did not find one unless there is a slow one deep into the cabinetry. I made a slight balancing adjustment to help with the wave force. Ran service test mode. No leaks and no errors. Unit fully operational.

Near Winter Copper, Bulverde, TX 78163
Jim G.

Jim G.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS03 Verified faulty console. ; schdld next appmnt for 1/26 TUE !

Near Marvel, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Spoke to sterling who informed SR# 7729808319 me that there is a component that is shorting the R7 resistor. Either the Damper, Evaporator Fan or thermistors. Eliminated dampener however the evaporator and thermistors readings are out of range. Control will have to be replaced as well. ; ordrng 1 WPW10128551 (Evaporator Fan)"

Near Tres Lomas, Bulverde, TX 78163
Shawn W.

Shawn W.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HB01 This job has one year additional warranty from builder. Verified with NR. Our customer is having problems with the screen. The microwave has never operated with the oven on. Temperatures are off. I could not get it to go into diagnostics. I rebooted the unit. Ran diagnostics and received error code F6E4 back to January and February 2020. This unit will need a new control board and perhaps a new console according to the service manual procedures. Parts ordered. Black console.; ordrng 1 W11261167 (cntrl-elec) and 1 W11297726 (console)

Near Jove, Bulverde, TX 78163
Shawn W.

Shawn W.

OVEN ELECTRIC (D KITCHENAID KEBC208KBS0 This unit needs the most inner glass replaced. It is cracked down the middle. Our customer would like time to decide if they want to move forward with the repair. And they might want to order and do the repair themselves. I provided the part number to them. They informed me that our CSR informed them that we would come with the part. There are three parts called inner glass on this unit and they are all different parts. There is also a 4th piece of glass which is the most outer piece of glass. Our customer paid our service fee for this job as well as a second appliance fee for job number 82864. Our customer paid our service fee. Remaining balance upon completion of repair if they move forward. I have addressed the communication problem with NR so we can better inform our customers on parts expectations. ; ordrng 1 WP4449259 (glass-door)

Near Temerity Way, Bulverde, TX 78163
Shawn W.

Shawn W.

WASHER WHIRLPOOL WTW5105HW0 "Our customer was having a problem with the unit starting and ending but doing nothing to wash clothes. I went into fault history and received error. Ode F5E4. I conducted the lid lock test and in component activation it did not lock initially but did on second and third attempt. During fabric softener valve. Heck the drain pump started activating. During slow agitate it sounded like gear case was slipping and grinding slightly. Initially the high spin would not run in. Opponent activation. It did on second attempt. It appears we have a known condition attributed to Technical Service pointer W11436558. I ran all components and they are all functioning. I ran the complete diagnostics cycle and all loads functioned as designed. I checked error codes and no faults were listed. I am DLMS calibration. Unplugged the unit for just over 1 minute. I ran DLMS calibration once again. Then, I had our customer run a load. Previously the unit would stop within 3 to 5 min

Near Circle Oak Dr, Bulverde, TX 78163
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KSBS25FJBL01 Our customer is having problems with the icemaker wiring. It has been awhile since it produced ice. Temperature in the RC is fine. Temperature in FC -5. To low. The external water valve resistance is at 2 ohms and it should be at 300 ohms. The resistance of the mold heater is fine at 72 ohms. The resistance of the Motor is 105 ohms and it should be 4400 to 8800. This unit will need a new water valve and to work optimally it will need a new ice maker. Unfortunately the water valve is discontinued. Our customer paid the second appliance service fee on job 82863. This job is paid in full.

Near Temerity Way, Bulverde, TX 78163
Jim G.

Jim G.

WASHER WHIRLPOOL WFW9620HW0 Resecured drain line (it was loose). Issue resolved.

Near Flat Rock View, Bulverde, TX 78163
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN CU1526MA-1A Replaced water pump. Issue resolved.

Near Cougar Bend, Bulverde, TX 78163
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL KBFN502ESS02 "Last tech suspected restriction or leak in system. Checked unit over to find a restriction in refrigerator EVAP. Replaced dye dryer, vacuumed to remove restriction. Unit held vacuum. Charged unit, held charge and began cooling immediately upon testing. Advised customer of 24 - 48 hr cool down period. No further issues at this point. Unit is under warranty per Sb web. ; used 1 WPW10143759 (DRIER-HV) from stock"

Near Highland Breeze, Bulverde, TX 78163
Shawn W.

Shawn W.

DISHWASHER WHIRLPOOL WDT720PADM2 "Our customer has had some recent plumbing work done which included a new water heater. As well, the water pressure was pulsating. The highest the temperature got up to was 94 F but averaged about 84 F. This unit fills, washes and drains. I tried to turn up the water heater but this one does not have a user knob. I advised our customer to have the plumber that installed it bring up the temperature at the dishwasher. This unit is fully functional at this time."

Near Bartels Rd, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHB1 Reset control and ran diagnosis service test. Issue resolved.

Near Blue Ivy, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT710PAHB1 Heater out. ; ordrng 1 W10518394 (Heater)

Near Blue Ivy, Bulverde, TX 78163
Shawn W.

Shawn W.

RANGE WHIRLPOOL WFG320M0BS3 Rebuilt oven door. Door is now functioning as designed.

Near Copper Crossing, Bulverde, TX 78163
Jim G.

Jim G.

WASHER WHIRLPOOL WFW9620HW0 Shocks corrected knocking however the leak as since been addressed by a service bulletin advising dispenser needs to be replaced. RVing valves. Customer also requested leveling legs be added. ; ordrng 1 W11465532 (Dispenser assembly) and 4 WP3359452 (Nut (leveling leg))s and 4 W10888529 (Leveling Legs)s

Near Flat Rock View, Bulverde, TX 78163
Jim G.

Jim G.

WASHER WHIRLPOOL WTW8500DC0 Replaced water inlet valve replaced. Issue resolved .

Near Shepherds Ranch, Bulverde, TX 78163
Jim G.

Jim G.

DRYER WHIRLPOOL WED6620HC0 Installed kit. Issue resolved.

Near Blenheim Park, Bulverde, TX 78163
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDF330PAHS3 Replaced heater element. Issue resolved.

Near Spring Copper, Bulverde, TX 78163
Jim G.

Jim G.

WASHER WHIRLPOOL WFW8620HC2 Verified that the machine has loose bearings in the transmission affecting the spin speeds which were observed to be under speed in the service mode. Ive informed customer that the a new outer tub assembly is needed. Customer wanted a new unit and may not consent to repair. Advised to contact for more options. ; ordrng 1 W11287257 (Outer tub)

Near Beck Rd, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRB322DMBW01 Replaced control board. Reprogrammed. Issue resolved.

Near Tres Lomas, Bulverde, TX 78163
Jim G.

Jim G.

RANGE WHIRLPOOL WFG320M0BS3 Verified a cracked burner knob. ; ordrng 1 WPW10339442 (Knob)

Near Copper Crossing, Bulverde, TX 78163
Shawn W.

Shawn W.

COOKTOP GAS KITCHEN AID KCGC558JSS Made adjustment to low valve stem and the ignition improved but is intermittent. The unit will need a new electrode. The unit is caulked in. I explained to our customer that a disclaimer will need to be signed and that I would prefer if the builder or they cut it out and I would not be able to recall because It is a construction item. Parts ordered.; ordrng 1 W10892422 (ORIFICE) and 1 W11238758 (igntr-surf) and 1 W11344539 (BURNER)

Near Mira Monte, Bulverde, TX 78163
Jim G.

Jim G.

ICEMAKER (STANDA SCOTSMAN CU1526MA-1A Water pump is not responsive. Collected service fee. ; ordrng 1 12-2919-21 (water pump)

Near Cougar Bend, Bulverde, TX 78163