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Local Reviews
for Blacksburg, VA

ApplianceCare Rated 4.9 out of 5 stars based on 13 customer reviews

Map of Blacksburg, VA

Dan




Review of ApplianceCare

Once I gots through to the sign in system the service and cooperation was great. It was very hard to call using the telephone because of waiting time. Once I was able to make contact using my computer/cell phone the cooperation and communication was very good


Response from ApplianceCare:

Thank you for the review, we will look into this and do our best to improve it.


Map of Blacksburg, VA

Warranty repair




Review of ApplianceCare


Map of Blacksburg, VA

A pleasure to have him in our home




Review of ApplianceCare

Arrived on time, took care in our kitchen, communicated clearly, ordered a part, and fixed the problem. A very nice young man


Map of Blacksburg, VA

Mission Impossible - Mission Complete




Review of ApplianceCare

Uriah was very professional in evaluating the problem ( Clicking Noise ) when the Dryer was running. After disassembling the cabinet and testing running the dryer, the clicking almost disappeared. After cleaning in the internal parts of the dryer and reassembling the unit all was running well and the "Mission" was complete.


Response from ApplianceCare:

Thank you for giving us your feedback! We are glad to hear your experience with the service provided met your expectations.


Map of Blacksburg, VA

Very professional and knowledgable




Review of ApplianceCare

Mr Bartlett is very professional and knowledgeable. He was able to identify the problem and solve it.


Response from ApplianceCare:

Thank you for giving us your feedback.


Map of Blacksburg, VA

Tiny oven drawer.




Review of ApplianceCare

Came out in a snowstorm and fixed everything.


Response from ApplianceCare:

Thank you for writing a review!


Map of Blacksburg, VA

Dishwasher not cleaning dishes




Review of ApplianceCare

Chris did a great job, he's worked on our washing machine also. I highly recommend his company, always professional, always excellent communication, we will only call his company in the future! So far I can not say anything about his pricing, since everything has been under warranty.


Response from ApplianceCare:

Thank you for writing a review! We are glad to hear that the service provided met your expectations.


Map of Blacksburg, VA

Fixed Samsung dryer




Review of ApplianceCare

About the only repair service around not scared on Samsung. Fixed problem, made incidental improvements, and was just a sweet, gentle nice guy. We’re very pleased.


Response from ApplianceCare:

Thank you for your feedback! We are glad to hear your service met your expectations.


Map of Blacksburg, VA

Great service




Review of ApplianceCare

They came when they said they would and fixed my dishwasher.


Response from ApplianceCare:

Thank you for writing a review!


Map of Blacksburg, VA

High quality service




Review of ApplianceCare

The technician Uriah B. was very professional and answered my questions. The result was perfect! I just would have wished they had the replacement part and wouldn't have to wait almost one week before my appliance was repaired.


Response from ApplianceCare:

Thank you for writing a review for us. We appreciate our customers feedback and use our reviews for the betterment of our company.


Outstanding Service




Review of ApplianceCare

Uriah handled this warranty issue accurately and in a timely manner.


Response from ApplianceCare:

Thank you for writing a review for us. Uriah is a crucial part of our team and he works very hard to leave each customer with a positive experience


New Maytag needs new computer




Review of ApplianceCare

Chris was very courteous and knowledgeable. Our washing machine is still under warranty, so I don't know about their cost or pricing of service (I hope it's good so I can use them in the future when the warranty runs out).


Response from ApplianceCare:

Thank you very much for the review. Our staff really appreciates you taking the time to leave this review.


Happy with Service




Review of ApplianceCare


Response from ApplianceCare:

Thank you for leaving this review


Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL RTW4516FW2 Checked wire harness connections. Checked operation in test cycles. Checked operation in manual testing. Reset and recalibrated. Cx to observe. ; used 1 Wp8567668 (Tie) from stock

Near Wellesley Ct, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Icemaker is busted. Needs icemaker. Cx to call Ferguson who holds her extended warranty. ; ordrng 1 W10873791 (Icemaker)

Near Walnut Spring Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRFC604FSS02 Replaced dispenser UI and icemaker fill tube. Cx to observe.

Near S Jefferson Forest Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRT314TFDW00 Compressor not operating. Needs compressor; ordrng 1 WPW10507886 (Compressor)

Near Draper Rd SW, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MVWC565FW2 "Checked wire harness connections. Checked unit for operation of water, drains, agitate, spin. Found unit operating as intended. ; used 1 Wp8567668 (Tie) from stock"

Near Blue Jay Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

DISHWASHER WHIRLPOOL WDF331PAHS0 Found power connection not tight. Cord is plugged in under sink and has a harness spliced in at the connection to the unit. That harness was not making a good connection.

Near Bold Springs Cir, Blacksburg, VA 24060
Uriah B.

Uriah B.

DRYER WHIR WRB322DMBW00 "Gasket on fridge is holding very tightly. Slides on freezer are not pulling back properly. Light is ok, just frost build up on it. ; ordrng 1 WPW10330991 (Bracket) and 1 WPW10330993 (Bracket (right)) and 2 WPW10120018 (Slide)s and 1 W10443313 (Gasket)"

Near Marlington St, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID KRFF507HPS00 Freezer led module out. Replaced with stock. All checks ok. ; used 1 W10695459 (Led module) from stock

Near New London Court, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE KITCHENAID KFED500ESS03 Replaced both switch and element. All checks ok. Cx to observe.

Near Deercroft Dr, Blacksburg, VA 24060
Chris S.

Chris S.

DRYER SAMSUNG DV365ETBGWR/A3 The tensioner pulley is bad; ordrng 1 DC93-00634A (TENSIONER PULLEY )

Near Mateer Cir, Blacksburg, VA 24060
Uriah B.

Uriah B.

BELLA WHIRLPOOL KRFC604FSS00 Evap is covered over with ice build up. Needs control and evap cover per service pointer with s code. Cx to let thaw for return visit. ; ordrng 1 W11333076 (Control) and 1 W10889360 (Evap cover)

Near Treetop Ridge Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE KITCHENAID KFED500ESS03 Parts not in. Need switch from Roanoke too. ; ordrng 1 WPW10296657 (Switch)

Near Deercroft Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

KITCHEN WHIRLPOOL WDT780SAEM1 Cx tried to cancel appt over the phone. Left card.

Near Bishop Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL MHW5500FW0 "Testing in diagnostics went fine. Seems like the UI is malfunctioning, but no error is showing up. UI console. W10911042. Control board. W11201285. UI harness. W10580186. Cx to possibly replace parts himself."

Near Highland Cir, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE KITCHENAID KFED500ESS03 Front left burner modulating improperly. Needs new sensor. Ordering front left element. ; ordrng 1 W11101459 (Front left element)

Near Deercroft Dr, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIG FRIDGIDARE FFTR1814QW1 The freezer had quite a bit of frost buildup from warm air entering the unit. I cleared the frost and advised the customer that the door was likely held open a bit at some point.

Near Wellesley Ct, Blacksburg, VA 24060
Chris S.

Chris S.

KITCHEN KITCHENAID KDTE254ESS2 I installed the control and jumper wire. All operations check ok.

Near Kelly Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MHW3505FW1 F5e2F3e1F8e3Reset and recalibrated unit. Checked operation multiple times. All checks ok. ; used 1 WP8567668 (TIE) from stock

Near Westover Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

DRYER AMANA NED4655EW1 Motor not turning even when you hold down the start button. Replaced motor. There is an electrical sparking coming from the ceiling either in or around the light fixture in the part of the basement that the dryer is in. Recommend not using the unit until a licensed electrician checks all connections and makes sure the grounding is also proper. ; used 1 279827 (MOTOR) from stock

Near Montgomery St NW, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MRT118FFFH04 "Unit is operating in the garage and temperature is not dropping below 20 in the freezer. Given the ambient temperature, cx to observe."

Near Greendale Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

OVEN WHIRLPOOL WGE555S0BS01 Replaced switch. All checks ok.

Near Giles Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

FREEZER WHIRLPOOL MZF34X16DW01 W11382529. control boardLabor Cx to shop for new.

Near Plank Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

OVEN WHIRLPOOL WGE555S0BS01 Needs front left switch.; ordrng 1 WPW10441696 (switch-inf)

Near Giles Rd, Blacksburg, VA 24060
Chris S.

Chris S.

OVEN WHIR WOS51EC7AS03 The display is functioning correctly but the control board relay is sticking in the closed position causing the bake element to continue to heat after the bake cycle has been canceled. ; ordrng 1 W10839510 (cntrl-elec)

Near Northview Dr, Blacksburg, VA 24060
Chris S.

Chris S.

WASHER WHIRLPOOL MVWC465HW2 "I iinstalled the valve,pulley and belt. I checked operation. All operations check ok."

Near Kentwood Dr, Blacksburg, VA 24060
Chris S.

Chris S.

DRYER WHIRLPOOL WED4815EW1 The blower wheel had come off and wasn’t spinning with the motor. I reinstalled the blower wheel and checked operation. All operations check ok.

Near Lombardi Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER WHIRLPOOL MVWC465HW2 Inlet valve not letting water in. Needs inlet valve. Belt is squeaky at initial spin. Needs belt and pulley.Leslie to see about policy adjust to at least cover parts.Belt. W11239857Splutch. W10721967Val. W11210459; ordrng 1 W10721967 (drive pulley) and 1 W11210459 (valve) and 1 W11239857 (belt)

Near Kentwood Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDPE234GPS0 Door is not closing properly. Door will not stay closed. Needs hinges and cables. ; ordrng 1 8194001 (CABLE ) and 1 WP8270020 (door spring) and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge. LEFT)

Near Village Way N, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE JENN-AIR JIS1450DS1 "Replaced terminal block. Needs shield. Connected unit without shield to ensure good connection. New shield is out of stock everywhere, may take forever to get one in. ; ordrng 1 W11117035 (shield)"

Near Country Acres Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE104ESS3 Replaced pump and motor assembly. Ran diagnostics to check operation. All checks ok.

Near Mountain Laurel Ridge, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE JENN-AIR JIS1450DS1 Wiring is charred at terminal block. Needs new terminal block. W10246624 terminal block7103P027-60 nut (x8)W10655441 terminal block shield. (Not ordered)W10740211 main harness. (Not ordered); ordrng 8 WP7103P027-60 (nut)s and 1 WP8203546 (block-term)

Near Country Acres Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

MICROWAVE WHIRLPOOL WMH75021HZ1 W11186045. SS doorNeeds door. Needs Auth. ; rqstng P&A on 1 W11186045 (door/mw)

Near Petra Pass, Blacksburg, VA 24060
Uriah B.

Uriah B.

DISHWASHER KITCHENAID KDTE104ESS3 F5e1F7e1Pump getting power but not running. Needs pump and motor. ; ordrng 1 WPW10605057 (pump and motor assy)

Near Mountain Laurel Ridge, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE KITCHENAID KSEB900ESS2 Part not in yet; saved tckt

Near Brooksfield Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Motor lost home position. Needs IMW11294907 . Icemaker ; ordrng 1 W11294907 (icemaker)

Near Mt Tabor Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

DRYER MAYTAG MEDC215EW1 Replaced timer. Cx to observe.

Near Grand View Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE KITCHENAID KSEB900ESS2 W11084243. Needs control parts covered by warranty.; ordrng 1 W11084243 (cntrl-elec)

Near Brooksfield Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

DRYER MAYTAG MEDC215EW1 Timer not advancing. Needs timer. ; ordrng 1 WPW10185982 (timer)

Near Grand View Dr, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFF305ESS02 I installed the end cap and checked operation. All operations check ok.

Near Green Meadow Dr, Blacksburg, VA 24060
Chris S.

Chris S.

REFRIGERATOR KITCHENAID KRFF305ESS02 The hinge point is broken on the end cap; ordrng 1 W10874836 (endcap)

Near Green Meadow Dr, Blacksburg, VA 24060
Chris S.

Chris S.

DISHWASHER KITCHENAID 665.13213K901 The dishwasher is leaking around the seal. I adjusted the door so that it would close properly. That didn’t seem to e issue. Customer will replace the seal

Near Millstone Ridge Rd, Blacksburg, VA 24060
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRT518SZFW00 Replaced control board and FC thermistor. Cx to observe.

Near Lincoln Ln, Blacksburg, VA 24060
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED72HEDW0 Noise present in the operation. Could not pinpoint at time of service. Noise not present with front off the unit. Cx to observe.

Near Tall Oaks Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

RANGE WHIRLPOOL JES9800CAB01 Found 3-prong plug partially in the receptacle. Plugged back in properly and all operations are ok at this time.

Near Tall Oaks Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED5620HW0 "Washing machine braided hose burnt. Cx says that the exhaust hose hits the washer hose and burns it. Protected three ways for high temp heat. Thermal fuse, upper limit cutoff and modulations thermostat. Vent can get up to 155 degrees. Keep hoses and wires away from itSR 7726891473"

Near Lusters Gate Rd, Blacksburg, VA 24060