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Local Reviews
for Bandera, TX

ApplianceCare Rated 4.6 out of 5 stars based on 11 customer reviews

Map of Bandera, TX

Christie




Review of ApplianceCare

Great service, always so nice and friendly


Map of Bandera, TX

Great




Review of ApplianceCare

Quick and responsible worker. Hire more like him


Map of Bandera, TX

Brandy




Review of ApplianceCare

Reliable service


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bandera, TX

Great service




Review of ApplianceCare

The cost was in the normal range. The service was great and Jay, the service man, is very Polite and very professional. They arranged the service to agree with my schedule. I definitely will recommend them for the great work jay has done.


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bandera, TX

Good Experience




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bandera, TX

J




Review of ApplianceCare

Your tech was professional, arrived on time and was very knowledgeable about the product. We were extremely pleased with his experience and ability. Five stars


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Bandera, TX

Great service




Review of ApplianceCare

After I figured out how to get my washer serviced, everything went very smoothly.


Response from ApplianceCare:

Thank you for writing a review!


Map of Bandera, TX

Janette




Review of ApplianceCare

Prompt and knowledgeable. Great service!


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Bandera, TX

two service calls and still not working




Review of ApplianceCare

Whirlpool should have sent a new washer after first call. This unit came with my new home and didn’t work from beginning. So far two service calls and don’t know how many parts they ordered but none worked. I think this machine is a lemon and should be replaced. Can’t wash my clothes to this day. Service people should have had it running at first call or recommend a replacement. Can’t say I’m satisfied with service or product.


Response from ApplianceCare:

We appreciate your concerns and feedback. Someone will be reaching out to you in the next few days to discuss your concerns


Map of Bandera, TX

Awesome service




Review of ApplianceCare

Doug was very polite and professional. Got my dryer back in working order quickly. No more squeaking.


Response from ApplianceCare:

Thank you for writing a review! Doug is a vital member of our team!


Excellent Service




Review of ApplianceCare

My technician was prompt, service was quick.


Response from ApplianceCare:

Thank you for writing a review!


Justin  R.

Justin R.

WASHER ROPER RTW4516FW "Found drain port not draining properly, customer will clear out line and test again. Unit working as designed"

Near Live Oak Ridge, Bandera, TX 78003
Justin  R.

Justin R.

WASHER KENMORE 79641262610 "Found drain port clogged, cleared out drain. Ran diagnostics, unit is spinning and draining correctly. Customer said they saw a OE code. Ran an express wash and unit is working as designed."

Near TX-173, Bandera, TX 78003
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Need to order main control board, console will need to be replaced as well. ; ordrng 1 W11261167 (cntrl-elec)"

Near Shady Oak Dr, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Need to replaced LED modules for freezer and fridge. Will need to order LED supply board. Quoted for 733.29, customer contacting whirlpool about covering repair.; ordrng 1 W10695459 (module) and 1 W10830288 (cntrl-elec) and 1 W11462342 (LED MODULE )"

Near TX-173, Bandera, TX 78003
Justin  R.

Justin R.

COOKTOP GAS KITCHENAID KGCD807XSS02 "Replaced back left burner head and back left burner head. Replaced ignitor on front left side, tried removing front right which cannot be removed without further damaging cooktop. Burner head also starting cracking the cooktop. Will need to be replaced to get crack fixed and front right burner out of top. Will also need front left burner head. ; rqstng P&A on 1 W10296933 (cooktop), ordrng 4 WP3368921 (screw-torx)s and 1 WP7505P339 (FRONT LEFT )"

Near FM3240, Bandera, TX 78003
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced icemaker and wiring harness. Tested out unit, harvested and called for water. Tested to complete. Unit is good to go.

Near TX-16, Bandera, TX 78003
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced icemaker and wiring harness. Tested out unit, harvested and called for water. Tested to complete. Unit is good to go."

Near TX-16, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW0 Replaced pulley shield. Unit is good to go.

Near Kings Ranch Rd, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW0 "Customer complaint is that the unit will grind during agitation and will not spin on last cycle. Entered diagnostics and found error codes F7E5 shifter fault, F5E1 lid switch fault, F7E6 motor fault. Ran unit through automatic test and verified issues. Unit will need a new agitator, hub, gearcase, motor, and actuator. Requesting P&A on parts.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)"

Near FM3240, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Replaced damaged dispenser motor, tested to complete."

Near Forest Trail Dr, Bandera, TX 78003
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW2 "Unit does not have hot water attached to unit. Can’t properly test unit without hot water line. F7E7, and F0E5 stored in unit. Cleared faults and tried calibration. Do not need to change out parts. Drain hose is going up higher than recommended which would cause water to not drain all the way."

Near Madrona Ln, Bandera, TX 78003
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Calling techline to assist with troubleshooting, Cassie is assisting, techline said with issues that are occurring Cassie said issue is signal harness related. Changed out signal harness. Tested to complete."

Near Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Found auger motor not spinning, will need to order and replace. ; ordrng 1 W11310391 (DISPENSER MOTOR)"

Near Forest Trail Dr, Bandera, TX 78003
Justin  R.

Justin R.

DISHWASHER MAYTAG MDB4949SDE0 "Ran unit through diagnostics all test passed. Found F6E4, cleared and checked valve and float switch all checked fine. Unit is good to go."

Near FM3240, Bandera, TX 78003
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Spoke with customer about moving appointment to next week, she said the unit has been working all week so it was ok to move the date. ; schdld next appmnt for 4/9 THU !"

Near Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28JBEDBSG "Replaced ice maker and control board for unit. Thawed out inside of ice maker area, customer will leave off for another day."

Near Comanche Path, Bandera, TX 78003
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 Need to order go forward with control replacement and signal harness for unit. Reschedule all parts for next week when harness comes. ; ordrng 1 W11157223 (harns-wire)

Near Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR KITCHEN AID KFIS20XVMS10 Thawed out drain and added heat probe.

Near Potato Flats, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28JBEDBSG Spoke with customer about appointment. She is going to plug in her other fridge so she can move the food over. Also said her husband wasn’t feeling well so we moved the date to next Monday. ; schdld next appmnt for 3/30 MON !

Near Comanche Path, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR KITCHEN AID KFIS20XVMS10 "Calling techline to assist, unit is not draining properly again. Ed is assisting, suggestions is to add aluminum kit that attaches to coil and sticks down inside drain port. Reference number 7727435497. Charging for 2nd appliance. Collected 165.00; ordrng 1 819043 (heat-probe)"

Near Potato Flats, Bandera, TX 78003
Justin  R.

Justin R.

ICEMAKER (STANDA KITCHEN AID KUIC18PNXS2 "Found ice maker not putting water done plate, will need to order Recirculation pump. Collected 2nd appliance fee on other ticket. ; ordrng 1 2313702 (water pump)"

Near Potato Flats, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Used sealer gum to fill gap, will monitor leak to see if this fixes issues."

Near Tawny Oak Cir, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28JBEDBSG "Ice maker is completely frozen, calling Samsung tech support to get issues documented. 7003677901 reference number. Need to order ice maker kit. ; rqstng P&A on 1 DA82-02675A (ICE KIT )"

Near Comanche Path, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Was able to move fridge in and out finally with no issues. Andrea is assisting from techline to document sticky substance leak that is causing the issue. Unit will need to go up for review, file number 7727331146."

Near Farm to Market 2828, Bandera, TX 78003
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Found unit to have bad display board, replaced and tested to complete."

Near Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found a large dent in top of liner near ice box assembly. Cassie is assisting from techline, she suggested using sealer gum to try and cover gap. If not successful the unit will be non repairable. Replaced icemaker, insulation, cover and box ice cover for unit. Changed rail mullion as well. Customer needs the 19th. ; ordrng 2 212643 (sealer-gum)s"

Near Tawny Oak Cir, Bandera, TX 78003
Justin  R.

Justin R.

OVEN ELECTRIC [S WHIRLPOOL WOS51EC0AS04 "Replaced console UI and unit powered up. Tested unit to complete, heating properly."

Near Palomino Springs, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cassie from techline is assisting, going to order adapter kit. ; ordrng 1 W10612142 (adapter)"

Near Tawny Oak Cir, Bandera, TX 78003
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FC3 "F7E9 stored in system, clear out fault and ran calibration and diagnostics on unit. Customer said noise sounds like metal hitting metal. When running diagnostics I could hear what seemed to be the clutch clicking in and out will it was trying to spin. Ordering gearcase, clutch and stator for unit. ; ordrng 1 W10754448 (clutch) and 1 W11195971 (stator) and 1 W11393685 (GEARCASE)"

Near FM 1077, Bandera, TX 78003
Justin  R.

Justin R.

DRYER MAYTAG MEDB835DC4 "F4E3 stored in unit, ran unit through diagnostics. All test passed, lowered my legs on the front of unit. Showed customer about not selecting wrinkle prevent, also showed them how the sensor dry works. Unit is good to go."

Near Old San Antonio Hwy, Bandera, TX 78003
Justin  R.

Justin R.

WASHER AMANA NTW4516FW3 "Replaced bad drain pump, ran calibration and diagnostics. Tested unit to complete."

Near Windmill Estates Ln, Bandera, TX 78003
Richard G.

Richard G.

WASHER MAYTAG MVWB835DC4 Replaced dispenser. Unit is good to go. Spoke with customer about survey.

Near Old San Antonio Hwy, Bandera, TX 78003
Richard G.

Richard G.

WASHER MAYTAG MVWB835DC4 "Customer complaint is that there is white film on their clothes, and the dispenser is holding dirty water that gets on the clothes when the unit enters spin cycle. Entered diagnostics and found error code F0E3 overload. Removed error code and entered automatic test. All steps passed, no fault codes present. Some water left in dispenser. Ordering dispenser.; ordrng 1 W11397976 (DISPENSER)"

Near Old San Antonio Hwy, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WFW3090JW0 Replaced CCU and control. Latch was not needed. Entered diagnostics and ran automatic test. Tested to complete. Unit is good to go. Spoke with customer about survey.

Near Mountain View Dr, Bandera, TX 78003
Richard G.

Richard G.

RANGE AMANA ACR4303MFW3 "Replaced control. Tested to complete. Unit is good to go. Found roaches inside of control, possibly the reason for the failed control. Spoke with customer about survey."

Near Tejas Trail, Bandera, TX 78003
Richard G.

Richard G.

REFRIGERATOR MAYTAG MFW2055YEW01 Replaced right door. Unit is good to go.

Near Whartons Dock Rd, Bandera, TX 78003
Richard G.

Richard G.

DRYER WHIRLPOOL WFW5090JW0 "Customer complaint is that the dryer does not heat up. Verified bad heating element. Customer is working with company who provided the unit in the home to get a replacement. If the customer calls us, need to order heating element and thermostat for this unit."

Near Forest Trail Dr, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WFW5090JW0 "Customer states that the unit will stop advancing when there is 8 minutes left in the wash cycle. Problem has been verified. Problem lies with the UI. Need to order a new UI. W11306664 Customer is working with seller of the home to get a new washer and dryer. If customer calls us, need to order the UI."

Near Forest Trail Dr, Bandera, TX 78003
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Replaced bracket and control. Control is not operating. When removing the deli drawer, found the wiring harness for the control to be frozen inside the ice block in the bottom of the compartment. Need to order wiring harness. Unable to replace the drain extension due to it not reaching the drain pan. Need to order drain extension for this unit. Requesting p and a for additional parts.; rqstng P&A on 1 W11084807 (extension) and 1 W11170612 (harns-wire)"

Near TX-173, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WFW95HEDW0 "Replaced control, control panel, sensor, and wiring harness. Ran unit through diagnostics and automatic test. All steps passed. Tested to complete. Unit is good to go. Collected labor."

Near Palomino Springs, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WFW3090JW0 "Customer complaint is that the machine will sound like a motor is running when not in use. Unit was unplugged when I arrived. Plugged unit in and it started humming. Door is locked and will not open. Entered diagnostics and found error codes F11 (not in service manual), F24 overflow failure, F01 no water detected entering washer. Entered automatic test, unit would not proceed past drain pump test. Ordering control, CCU, and latch.; ordrng 1 W11035628 (latch) and 1 W11334214 (CCU) and 1 W11367297 (CONTROL)"

Near Mountain View Dr, Bandera, TX 78003
Richard G.

Richard G.

DRYER WHIRLPOOL WED49STBW1 "Customer complaint is that the dryer will hum when started, but will not spin. Verified issue. Motor is humming but not rotating. Replaced motor with truck stock. Tested to complete. Unit is good to go. Spoke with customer about survey.; used 1 279827 (MOTOR) from stock"

Near Settlers Ln, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WFW5090JW0 Replaced valve and CCU. Tested to complete. Unit is good to go. Unit is stacked washer/dryer. Requesting double labor.

Near Forest Trail Dr, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WTW4815EW1 "Customer complaint is that some clothes were stuck in the agitator and there were plastic pieces floating in the washing machine. Found a few small pieces under the agitator to be chipped off. Quoted customer cost to repair.collected service fee. Unit is good to go, and customer will order a new agitator if it happens again. Spoke with customer about survey."

Near Hill Rd, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL n/a Customer states unit only leaked once during clean washer cycle and hasn’t leaked again. Is going to contact us if the issue happens again.

Near Heinen Rd, Bandera, TX 78003