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Local Reviews
for Bandera, TX

ApplianceCare Rated 4.7 out of 5 stars based on 12 customer reviews

Map of Bandera, TX

Mrlee




Review of ApplianceCare

Great


Response from ApplianceCare:

Thank you!


Map of Bandera, TX

Christie




Review of ApplianceCare

Great service, always so nice and friendly


Map of Bandera, TX

Great




Review of ApplianceCare

Quick and responsible worker. Hire more like him


Map of Bandera, TX

Brandy




Review of ApplianceCare

Reliable service


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bandera, TX

Great service




Review of ApplianceCare

The cost was in the normal range. The service was great and Jay, the service man, is very Polite and very professional. They arranged the service to agree with my schedule. I definitely will recommend them for the great work jay has done.


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bandera, TX

Good Experience




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Bandera, TX

J




Review of ApplianceCare

Your tech was professional, arrived on time and was very knowledgeable about the product. We were extremely pleased with his experience and ability. Five stars


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Bandera, TX

Great service




Review of ApplianceCare

After I figured out how to get my washer serviced, everything went very smoothly.


Response from ApplianceCare:

Thank you for writing a review!


Map of Bandera, TX

Janette




Review of ApplianceCare

Prompt and knowledgeable. Great service!


Response from ApplianceCare:

Thank you for writing a review for us!


Map of Bandera, TX

two service calls and still not working




Review of ApplianceCare

Whirlpool should have sent a new washer after first call. This unit came with my new home and didn’t work from beginning. So far two service calls and don’t know how many parts they ordered but none worked. I think this machine is a lemon and should be replaced. Can’t wash my clothes to this day. Service people should have had it running at first call or recommend a replacement. Can’t say I’m satisfied with service or product.


Response from ApplianceCare:

We appreciate your concerns and feedback. Someone will be reaching out to you in the next few days to discuss your concerns


Awesome service




Review of ApplianceCare

Doug was very polite and professional. Got my dryer back in working order quickly. No more squeaking.


Response from ApplianceCare:

Thank you for writing a review! Doug is a vital member of our team!


Excellent Service




Review of ApplianceCare

My technician was prompt, service was quick.


Response from ApplianceCare:

Thank you for writing a review!


Richard G.

Richard G.

REFRIGERATOR KITCHEN AID KRSC703HPS00 Customer complaint is that the water is not going to the icemaker or water dispenser. Verified issue. Removed water filter and tested water. Water is flowing correctly. Customer needs to replace filter.

Near Teich Ln, Bandera, TX 78003
Justin  R.

Justin R.

VENTHOODS UNKNOWN WVW51UC6FS2 "There is not chimney attached at all, no frame piece or anything. Can order chimney pieces. House is not occupied yet. ; ordrng 2 W11328682 (CHIMNEY )s"

Near Little Sorrel Way, Bandera, TX 78003
Justin  R.

Justin R.

RANGE WHIRLPOOL WFC150M0JB0 Replaced control board and tested to complete.

Near Ridge Trail, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28HMEDBSR "Replaced control and ice maker, will have customer monitor over the next week or so."

Near Chipman Ln, Bandera, TX 78003
Justin  R.

Justin R.

FREEZER WHIRLPOOL WZF34X20DW01 Customer had left for about 5 weeks and allowed the gasket to align with frame. No frost was found. Unit good to go.

Near Forest Trail Dr, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28HMEDBSR Replaced main control and ice maker for unit. Unit is good to go.

Near Sunrise Ln, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28HMEDBSR Ice maker is frozen and will need to be replaced. Will order control and ice maker assembly. ; rqstng P&A on 1 DA82-02673A (ICE/CONTROL )

Near Chipman Ln, Bandera, TX 78003
Justin  R.

Justin R.

RANGE WHIRLPOOL WFC150M0JB0 "F2E1 stored in unit, will need to replace control. Control is PSP item, will schedule for next week. ; ordrng 1 W11432568 (CONTROL )"

Near Ridge Trail, Bandera, TX 78003
Justin  R.

Justin R.

WASHER WHIRLPOOL WTW4955HW1 "F8E1, F7E5. Found the hot water valve off. Ran through diagnostics and calibration. All test are passing, if issue occurs again we will need the control for unit. Will run a regular cycle, customer will call in if unit faults out again. W11256105 will need to be ordered if customer calls in."

Near Bandera Blvd, Bandera, TX 78003
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FW1 "F3E2, F8E1, F0E4 all stored in unit. Need to replace valve for unit. Ran calibration and diagnostics after replacement. No new faults popped up. Unit good to go."

Near FM3240, Bandera, TX 78003
Justin  R.

Justin R.

WASHER MAYTAG MHW7100DC0 "F9E1, F3E1, F6E3, finding the drain to take a long time to drain out. Will need to order drain pump to on location if water level sensor isn’t the main problem. Customer will look at replacing unit."

Near Rikki Dr, Bandera, TX 78003
Richard G.

Richard G.

MICROWAVE OVEN KITCHENAID KCMS185JSS5 Customer is concerned about the paint peeling on the inside of the microwave door. Parts cannot be ordered for this unit. Door is not a safety issue. Informed customer and collected service call fee.

Near Highgate Dr, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RS265TDRS "5 E stored on display, that is control module fault. Customer is going to look for a replacement."

Near Old Camp Rd, Bandera, TX 78003
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KSSC48QTS02 Customer complaint is that the icemaker is not working. Will need to order icemaker. Collected service call fee.; ordrng 1 WPW10277448 (icemaker)

Near Highgate Dr, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RS265TDRS "Found fridge blinking 22 E and 5 E. Did reset of the control. Freezer showing -8 and the fridge showing 60. Need evap fan motor, customer will left unit off for 24 hours. Plug back in and see if fan comes on, if it does we might have a defrost issue or low on refrigerate. Customer will call with updates. DA31-00146E fan motor"

Near Old Camp Rd, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28HMEDBSR Need to order ice maker and control for unit. Ice maker is freezer at bottom. ; rqstng P&A on 1 DA97-15217B (ICE MAKER ) and 1 DA94-02663A (CONTROL )

Near Sunrise Ln, Bandera, TX 78003
Justin  R.

Justin R.

DRYER MAYTAG MEDC465HW0 "Found leads reverse on dryer, fixed issues and tested unit. Heating and running as designed. Also found outlet not working correctly, will need an electrician."

Near 12th St, Bandera, TX 78003
Richard G.

Richard G.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced door. Tested to complete. Unit is good to go.

Near Hackamore Trail, Bandera, TX 78003
Justin  R.

Justin R.

WASHER ROPER RTW4516FW2 "Will need to order water valve, found F8E1 stored in unit. Control could be causing issue as well. ; rqstng P&A on 1 W11170318 (cntrl-elec) and 1 W11210463 (valve)"

Near Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Found filter not seated properly, flushed out system and unit started working as design. Freezer gasket wasn’t seating correctly, ran steam on gasket and reseated."

Near Johns, Bandera, TX 78003
Richard G.

Richard G.

WASHER MAYTAG MVWB765FW1 Called customer. Customer needs to reschedule. Will contact the office to do so.; O-emld tckt

Near FM3240, Bandera, TX 78003
Richard G.

Richard G.

DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint is that the unit is not draining. Drain pump is humming but not draining. Nothing is blocking drain to sink. Replaced drain pump with truck stock, bad pump. Need to order drain pump.; ordrng 1 W10876537 (drain pump), used 1 W10876537 (PUMP DRAIN) from stock"

Near Settlers Ln, Bandera, TX 78003
Richard G.

Richard G.

DISHWASHER KITCHENAID KDFE104HPS0 Replaced drain pump. Tested to complete. Unit is good to go.

Near Settlers Ln, Bandera, TX 78003
Justin  R.

Justin R.

COOKTOP GAS KITCHENAID KGCD807XSS02 "Need 4 screws for burners, will also need fan switch. Cooktop is showing signs of weak points causing it to start cracking again. Will request replacing again. Burner flame is extremely high on new orifice so will order conversion kit. ; rqstng P&A on 1 W10296933 (cooktop) and 4 WP3368921 (screw-torx)s and 1 WP74010783 (switch- ro) and 1 WPW10299787 (cnvrsn-kit)"

Near FM3240, Bandera, TX 78003
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FW3 "Unit has a bad control, need to replace but customer doesn’t want to go through with repair. Collected for service call."

Near Mayan Ranch Rd, Bandera, TX 78003
Justin  R.

Justin R.

WASHER ROPER RTW4516FW "Found drain port not draining properly, customer will clear out line and test again. Unit working as designed"

Near Live Oak Ridge, Bandera, TX 78003
Justin  R.

Justin R.

WASHER KENMORE 79641262610 "Found drain port clogged, cleared out drain. Ran diagnostics, unit is spinning and draining correctly. Customer said they saw a OE code. Ran an express wash and unit is working as designed."

Near TX-173, Bandera, TX 78003
Justin  R.

Justin R.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Need to order main control board, console will need to be replaced as well. ; ordrng 1 W11261167 (cntrl-elec)"

Near Shady Oak Dr, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Need to replaced LED modules for freezer and fridge. Will need to order LED supply board. Quoted for 733.29, customer contacting whirlpool about covering repair.; ordrng 1 W10695459 (module) and 1 W10830288 (cntrl-elec) and 1 W11462342 (LED MODULE )"

Near TX-173, Bandera, TX 78003
Justin  R.

Justin R.

COOKTOP GAS KITCHENAID KGCD807XSS02 "Replaced back left burner head and back left burner head. Replaced ignitor on front left side, tried removing front right which cannot be removed without further damaging cooktop. Burner head also starting cracking the cooktop. Will need to be replaced to get crack fixed and front right burner out of top. Will also need front left burner head. ; rqstng P&A on 1 W10296933 (cooktop), ordrng 4 WP3368921 (screw-torx)s and 1 WP7505P339 (FRONT LEFT )"

Near FM3240, Bandera, TX 78003
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced icemaker and wiring harness. Tested out unit, harvested and called for water. Tested to complete. Unit is good to go.

Near TX-16, Bandera, TX 78003
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced icemaker and wiring harness. Tested out unit, harvested and called for water. Tested to complete. Unit is good to go."

Near TX-16, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW0 Replaced pulley shield. Unit is good to go.

Near Kings Ranch Rd, Bandera, TX 78003
Richard G.

Richard G.

WASHER WHIRLPOOL WTW5000DW0 "Customer complaint is that the unit will grind during agitation and will not spin on last cycle. Entered diagnostics and found error codes F7E5 shifter fault, F5E1 lid switch fault, F7E6 motor fault. Ran unit through automatic test and verified issues. Unit will need a new agitator, hub, gearcase, motor, and actuator. Requesting P&A on parts.; rqstng P&A on 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve)"

Near FM3240, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Replaced damaged dispenser motor, tested to complete."

Near Forest Trail Dr, Bandera, TX 78003
Justin  R.

Justin R.

WASHER MAYTAG MVWC565FW2 "Unit does not have hot water attached to unit. Can’t properly test unit without hot water line. F7E7, and F0E5 stored in unit. Cleared faults and tried calibration. Do not need to change out parts. Drain hose is going up higher than recommended which would cause water to not drain all the way."

Near Madrona Ln, Bandera, TX 78003
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Calling techline to assist with troubleshooting, Cassie is assisting, techline said with issues that are occurring Cassie said issue is signal harness related. Changed out signal harness. Tested to complete."

Near Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Found auger motor not spinning, will need to order and replace. ; ordrng 1 W11310391 (DISPENSER MOTOR)"

Near Forest Trail Dr, Bandera, TX 78003
Justin  R.

Justin R.

DISHWASHER MAYTAG MDB4949SDE0 "Ran unit through diagnostics all test passed. Found F6E4, cleared and checked valve and float switch all checked fine. Unit is good to go."

Near FM3240, Bandera, TX 78003
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 "Spoke with customer about moving appointment to next week, she said the unit has been working all week so it was ok to move the date. ; schdld next appmnt for 4/9 THU !"

Near Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28JBEDBSG "Replaced ice maker and control board for unit. Thawed out inside of ice maker area, customer will leave off for another day."

Near Comanche Path, Bandera, TX 78003
Justin  R.

Justin R.

MICROWAVE OVEN KITCHEN AID KOCE500ESS07 Need to order go forward with control replacement and signal harness for unit. Reschedule all parts for next week when harness comes. ; ordrng 1 W11157223 (harns-wire)

Near Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR KITCHEN AID KFIS20XVMS10 Thawed out drain and added heat probe.

Near Potato Flats, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR SAMSUNG RF28JBEDBSG Spoke with customer about appointment. She is going to plug in her other fridge so she can move the food over. Also said her husband wasn’t feeling well so we moved the date to next Monday. ; schdld next appmnt for 3/30 MON !

Near Comanche Path, Bandera, TX 78003
Justin  R.

Justin R.

REFRIGERATOR KITCHEN AID KFIS20XVMS10 "Calling techline to assist, unit is not draining properly again. Ed is assisting, suggestions is to add aluminum kit that attaches to coil and sticks down inside drain port. Reference number 7727435497. Charging for 2nd appliance. Collected 165.00; ordrng 1 819043 (heat-probe)"

Near Potato Flats, Bandera, TX 78003