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Local Reviews
for Alice, TX

ApplianceCare Rated 5.0 out of 5 stars based on 3 customer reviews

Map of Alice, TX

great service




Review of ApplianceCare

Adam did a great job, well mannered and prompt in timing.


Response from ApplianceCare:

Thank you for writing a review! Adam is a very important part of our team!


Map of Alice, TX

Excellent




Review of ApplianceCare


Response from ApplianceCare:

Thank you for reviewing us!


Map of Alice, TX

Outstanding customer service




Review of ApplianceCare


Adam H.

Adam H.

DISHWASHER WHIRLPOOL UNCONFIRMED Inspection of unit and area around unit shows large amounts of rat droppings. Unit was also spray formed into cabinetry unable to access and regardless because of rat droppings and obvious rodent infestation warrantee has been voided.

Near Co Rd 220, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Inspection of unit shows error code for long fill no fill. Replaced water valve to resolve issue.

Near Co Rd 440, Alice, TX 78332
Adam H.

Adam H.

DRYER WHIRLPOOL WED4950HW0 Install components tested unit issue resolved.

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

FREEZER WHIRLPOOL WZF34X18DW03 Inspection of unit shows freezer is in good condition but is failing to reach freezing temperatures. Replace compressor to resolve issue; ordrng 1 W10350564 (capacitor) and 1 W10709968 (drier-uv) and 1 W10796752 (start-dev) and 1 W11189854 (compressor)

Near FM 1352, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW0 Installed all components calibrated unit and ran verification cycle issue resolved machine runs in functions like new no drips leaks or spills. Issue resolved

Near Co Rd 480, Alice, TX 78332
Adam H.

Adam H.

DRYER WHIRLPOOL WED4950HW0 Inspection of unit shows pre-ordered parts are correct but missing strike for door. Was not listed in symptoms of the unit. Reschedule installation and ordering strike and catch.; ordrng 1 3389441 (sub 279570) and 1 696144 (sub 279570)

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

DRYER MAYTAG MEDX655DW1 Install component and tested unit. Customer has an issue with power supply to unit. When pressing the start button you have to hold it for extended amount of time before unit will fully take over and start to spin on its own. While holding start button down you can visibly see lights in room Flickr and as well as appliances will reset and lose power. Advise customer to contact professional electrician to resolve issue. Issue resolved

Near S Stadium Rd, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW0 In the process of trying to disassemble unit I was unable to separate gear case from inner and outer baskets. Will have to replace outer tub to resolve this issue. Order tub drain pump filter and screw to resolve issue.; rqstng P&A on 1 8533943 (screw) and 1 MVWB835DW0 (TUB) and 1 W10215093 (filter drain)

Near Co Rd 480, Alice, TX 78332
Adam H.

Adam H.

DRYER MAYTAG MEDX655DW1 Inspection of unit shows power from motor dropping out not staying consistent which in turn is not always spinning the drum. Also on and off switch has worn out and will not stay seated. Replace motor and switch to resolve issue; ordrng 1 694089 (sub 279711) and 1 W10198086 (belt) and 1 W10396032 (motor-drve) and 1 W10563095 (relay-pts)

Near S Stadium Rd, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW Section of unit shows error code for over suds. Customer states washer started working on it’s own. Testing of unit both manual and automatic show washer in good working order.

Near S Stadium Rd, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL UNVERIFIED Inspection of unit shows massive massive roach infestation both in on and around units door hinges in seals are covered in roach droppings. Live in dead roaches climbing in and out of units well customer was showing refrigerator to me. I informed customer because of this kind of infestation your warranty for this unit has been voided.

Near E Hwy 44, Alice, TX 78332
Adam H.

Adam H.

WASHER ROPER RTW4516FW2 Inspection of unit shows no error codes. Calibrated unit and ran verification cycle issue resolved. I did go over correct amount of soap that should be used and distribution of clothing also explained the difference between auto wash and deep water.

Near Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Inspection of unit shows door gasket had come out of place re-fitted gasket issue resolved

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

DRYER MAYTAG MED3500FW1 Installed components tested unit issue resolve.

Near N Woodlawn Dr, Alice, TX 78332
Adam H.

Adam H.

ICEMAKER KITCHENAID KUIX305ESS2 Install component tested unit issue resolved

Near Caroline Ave, Alice, TX 78332
Adam H.

Adam H.

ICEMAKER KITCHENAID KUIX305ESS2 Inspection of unit shows been thermistor has gone out. Replaced thermistor to resolve issue; ordrng 1 W10511923 (thermistor)

Near Caroline Ave, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT318FZDM02 Inspection of unit shows zero response no lights no cooling. Replace control start device and capacitor to resolve issue.; rqstng P&A on 1 W10590083 (capacitor) and 1 W10798748 (start-dev) and 1 W10883377 (contrl-box)

Near FM735, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW0 Inspection of unit shows error code for off-balance. Trying to run the unit through automatic test cycle shows impeller binding up and not spinning loud humming coming from units. Replace gear case stater rotor clutch and basket to resolve issue. I believe job will require authorization; rqstng P&A on 1 W10447973 (clutch) and 1 W10447975 (slider) and 1 W10447976 (drive asm) and 1 W10447979 (rotor) and 1 W10530674 (valve) and 1 W10579778 (stator) and 1 W10586079 (basket asm) and 1 W10599423 (valve) and 1 W10609480 (washplate) and 1 W10625252 (screw) and 1 W10636382 (screw)

Near Co Rd 480, Alice, TX 78332
Adam H.

Adam H.

DRYER MAYTAG MED3500FW1 Glass Seal for inner door has failed/broken visibly. Replace inner and outer door to resolve issue.; ordrng 1 8572266 (bumper) and 1 W10424248 (door) and 1 W10626039 (handle) and 1 W10797893 (door)

Near N Woodlawn Dr, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR AMANA ASD2522WRW04 Install component issue resolved

Near Co Rd 440, Alice, TX 78332
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Install component calibrated unit ran verification cycle issue resolved.

Near Catherine Dr, Alice, TX 78332
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows error code for water valve. Replace valve to resolve issue. There is a slight squeal very quiet almost unheard at beginning of spin cycle. Replace drive pulley belt actuator and capacitor to resolve noise.; ordrng 1 W10721967 (drive pulley) and 1 W10808317 (belt) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W11025984 (valve)

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR AMANA ASD2522WRW04 Inspection of unit shows icemaker dripping water into ice been causing ice build up when customer goes to dispense ice auger busts the plastic for the ice bin. Replace icemaker and ice bin to resolve issue. Job will need authorization; rqstng P&A on 1 W10312300 (ice-contnr) and 1 w10190966 (icemaker)

Near Co Rd 440, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Installed components calibrated unit ran verification cycle all issues resolved machine runs as designed.

Near Gunn St, Alice, TX 78332
Adam H.

Adam H.

RANGE WHIRLPOOL WFG505M0BS3 Customer states that retailer will be exchanging for a new unit. Customer let me look at unit to determine issue. Issue found would be electrode for top right burner. Part that would be needed for repair is electrode part number W10515459.

Near Newberry St, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MHW5630HC0 Customer cannot get unit to respond. Inspection of unit shows customer had control lock on and was unable to figure out how to turn it off. After unlocking Control proceeded to run diagnostic on unit found one error code for off balanced load. Addressed both issues with customer problems resolved.

Near Olmos Cir, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW1 Unable to run diagnostic on unit. As soon as you plug washing machine in spin cycle starts immediately. Also customer stated smoke was coming from top of machine but after inspection of unit determined motor is running out of control exceeding max RPM causing overheating of components. Also agitator is free spinning. Replace control board actuator capacitor cam gear case motor and belt to resolve issue. Customer is extremely upset customer states product is only a couple months old he will be contacting retailer regarding this issue; ordrng 6 8533953 (screw)s and 1 W10006384 (belt) and 1 W10396887 (hub) and 1 W10402178 (retainer) and 1 W10625252 (screw) and 1 W10677723 (motor-drve) and 1 W10721967 (drive pulley) and 1 W10815026 (actuator) and 1 W10866250 (capacitor) and 1 W10870913 (gearcase) and 1 W10882734 (agitator) and 1 W11101488 (cntrl-elec)

Near Gunn St, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Sr#7726288892. Call tech line to troubleshoot issue with unit. Tech line recommends replacing compressor to resolve issue. SR number above for documentation. Job will require a sealed system technician.; rqstng P&A on 1 482801 (mount-tray) and 1 W10575980 (compressor)

Near Freer Pl, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB865GW0 Inspection of unit shows error code for miscommunication between control and Interface well as long drain. Replace ACU and uI as well as drain pump to resolve issue; ordrng 1 W10727777 (pump-water) and 1 W11114420 (cntrl-elec) and 1 W11114670 (console)

Near Co Rd 473, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Install components issue resolved

Near Freer Pl, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Installed components calibrated unit ran verification cycle all issues resolved

Near Co Rd 1601, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Install components issue resolved. Advise customer of a 24 hour wait. Before unit comes back to temperature

Near Arcadia Dr, Alice, TX 78332
Adam H.

Adam H.

DISHWASHER KITCHENAID KDFE104HPS0 Inspection of unit shows installer has badly miss wired power cord to junction box of unit. Advise customer that power cord is an optional part and not covered under the warranty. Also advise customer to contact professional electrician to resolve this issue. Issue resolved

Near Clarissa Spring, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Install components calibrated unit ran verification cycle all issues resolved. After verification cycle ran unit on several different settings were customer stated The noise was coming from no strange noises everything works as designed. Issue resolved

Near Cactus Ave, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Inspection of unit shows large amount of frost buildup in the bottom back of the refrigerator compartment. Replace evaporator motor and harness control board and baffle to resolve issue.; ordrng 1 W10248595 (control) and 1 W10389152 (support) and 1 W10799016 (motor-evap) and 1 W10811365 (cntrl-elec)

Near Arcadia Dr, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW1 Inspection of unit shows error code for unbalanced load. Actual physical inspection of underside of unit shows gearcase leaking oil into rotor and stater and while unit is in spin cycle there’s a rubbing or bumping/humming noise unit not reaching max rpm. Job will require wash plate gear case rotor stater clutch and basket to resolve issue. Job will require authorization.; rqstng P&A on 1 W10006482 (rotor) and 1 W10006483 (stator) and 1 W10006494 (slider) and 1 W10447973 (clutch) and 1 W10586079 (basket asm) and 1 W10625252 (screw) and 1 W10636382 (screw) and 1 W10644129 (screw) and 1 W10834917 (washplate) and 1 W10868473 (gearcase)

Near Co Rd 1601, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRB322DMBM Waterline going into valve was partially installed. Reset waterline issue resolved. I personally witnessed unit filled with water and they were no leaks coming from valve after receding waterline

Near Co Rd 473, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Inspection of unit shows start device not always coming on. Replace start device and capacitor to resolve issue. Have not set return date for customer because she is unsure of her work scheduling. Left contact information for customer to call when she has a date available; rqstng P&A on 1 W10448874 (device,start) and 1 W10662129 (capacitor), states that autho needed"

Near Freer Pl, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Inspection of unit shows error code for locked rotor. Replace clutch rotor and stater to resolve issue. Customer will need And appointment time after 1 PM on Thursday only. Advise customer that appointment times are fluid and not guaranteed time specific.; ordrng 1 W10817398 (clutch) and 1 W10897040 (rotor) and 1 W10897050 (stator)

Near Cactus Ave, Alice, TX 78332
Adam H.

Adam H.

DISHWASHER KITCHENAID KDFE104HPS0 Unable to run diagnostic on unit control board completely unresponsive unit is getting correct voltage. Replace control board to resolve issue; ordrng 1 W11227795 (cntrl-elec)

Near Clarissa Spring, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRB322DMBM Install components issue resolved. Advise customer of a 24 hour wait. Before unit comes back to temperature and starts producing ice also advise customer to throw out first three or four batches of ice on icemaker.

Near Co Rd 473, Alice, TX 78332
Adam H.

Adam H.

DRYER MAYTAG MEDX655DW Inspection of unit shows rotary switch has fallen out reset switch into proper position tested unit issue resolved

Near S Stadium Rd, Alice, TX 78332
Adam H.

Adam H.

ICEMAKER KITCHENAID KUIX305ESS2 Install components re-tested unit all functions work as intended issue resolved

Near Caroline Ave, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRB322DMBM Inspection of unit shows icemaker not harvesting. Replace icemaker and valve to resolve issue. Customer is waiting until we have parts on hand before scheduling return visit for installation. Customer would like contact from appliance care to set installation date.; ordrng 1 W10498976 (water valve) and 1 W10793298 (icemaker)

Near Co Rd 473, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWC300BW1 Install components calibrated unit ran verification cycle all issues resolved no strange or abnormal noise coming from unit. Issue resolved

Near E 4th St, Alice, TX 78332