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Local Reviews
for Alice, TX

ApplianceCare Rated 4.8 out of 5 stars based on 6 customer reviews

Map of Alice, TX

Great Service and efficient, friendly.




Review of ApplianceCare


Response from ApplianceCare:

Thank you for giving us your feedback!


Map of Alice, TX

Fixed my dryer




Review of ApplianceCare


Response from ApplianceCare:

Thank you for writing a review!


Map of Alice, TX

Washer was fixed after they got the parts that were needed.




Review of ApplianceCare

Good


Response from ApplianceCare:

Thank you for writing a review! If there was anything we as the service provider could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of Alice, TX

great service




Review of ApplianceCare

Adam did a great job, well mannered and prompt in timing.


Response from ApplianceCare:

Thank you for writing a review! Adam is a very important part of our team!


Map of Alice, TX

Excellent




Review of ApplianceCare


Response from ApplianceCare:

Thank you for reviewing us!


Map of Alice, TX

Outstanding customer service




Review of ApplianceCare


John L.

John L.

DRYER AMANA NED4655EW1 Installed components, issue has been resolved.

Near Arcadia Dr, Alice, TX 78332
Adam H.

Adam H.

DRYER MAYTAG MEDB835DW4 Installed components tested unit all temperatures and voltage come back as good. Issue resolved

Near Summers Ln, Alice, TX 78332
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows error code for lid lock failure. Replace lid lock with pre-Id part calibrated unit ran verification cycle issue resolved

Near E Main St, Alice, TX 78332
John L.

John L.

DRYER AMANA NED4655EW1 "Installed components, issue has been resolved."

Near Arcadia Dr, Alice, TX 78332
Adam H.

Adam H.

DRYER MAYTAG MEDB835DW4 Installed components tested unit all temperatures and voltage come back as good. Issue resolved

Near Summers Ln, Alice, TX 78332
Adam H.

Adam H.

WASHER WHIRLPOOL WTW5000DW1 Inspection of unit shows error code for lid lock failure. Replace lid lock with pre-Id part calibrated unit ran verification cycle issue resolved

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Customer complaint of unit getting very hot before stopping states she can almost tell when it’s going to happen. Inspection of unit shows fuses and heating elements in good condition. Unit is getting excellent voltage and airflow. Thermal fuse again has blown out. Replace thermal fuse from truck stock issue resolved.

Near Arcadia Dr, Alice, TX 78332
Adam H.

Adam H.

RANGE WHIRLPOOL WFE320M0ES2 Inspection of unit shows no error codes and customer states all burners working correctly has not had an issue with unit. Unit is getting correct voltage. Testing all four elements and oven shows good working condition. Issue resolved

Near FM 665, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW0 Inspection of unit shows error code for miscommunication between control and interface. Replace both control and interface solve issue. Job will require authorization; rqstng P&A on 1 W10727777 (pump-water) and 1 W10894651 (console) and 1 W10894763 (cntrl-elec)

Near Live Oak Dr, Alice, TX 78332
Adam H.

Adam H.

DRYER WHIRLPOOL WED5000DW2 Installed components tested unit issue resolved

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

DRYER WHIRLPOOL WED5000DW2 "Inspection when it shows belt broken also door seal ripped and torn in several places causing clothing to snag. Replace door seal and belt to resolve issue; ordrng 1 W10131364 (belt,drive) and 1 W10389571 (seal-door)"

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4816FW2 Inspection of unit shows error code for lid lock failure. Replace lid lock to resolve issue. Also ordering control board in case lid lock has blown relay.; ordrng 1 W10682535 (latch) and 1 W11101101 (cntrl-elec)

Near S Almond St, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Install components calibrated units ran verification cycle issue is resolved. Worth noting that customer is on well water.

Near Co Rd 147, Alice, TX 78332
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8500DC2 Tested unit error code for long feel no Phil as well as off-balance and oversize load. Replaced water valve to address Longfield know Phil Eric owed and spoke with customer about proper loading and soap usage to resolve other two issues. Issue resolved

Near FM 2044, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for long fill no fill. Replace water valve and harness to resolve issue. Worth noting customer is on well water.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)

Near Co Rd 147, Alice, TX 78332
Adam H.

Adam H.

ICEMAKER KITCHENAID KUIX305ESS1 Inspection of unit shows all diagnosis test pass exception of water into unit. Customer does state that ice stop being produced around the same time as replacing water filter. Water filter was in my opinion forced into housing making it extremely difficult to remove and very well could because of issue. Customer felt that I was asking for an “open ticket”on repair cost and believes I was trying to take advantage. I tried explaining to customer cost of labor and parts. But customer believes I was being passive aggressive and making jokes about ranches I don’t really understand but customer feels that for the price he paid to have a diagnostic performed on the unit he was expecting more answers than I was able to give. Customer instructed his wife to cut me the check and let me go. Customer was charged a total of after tax. Issue resolved

Near FM 3087, Alice, TX 78332
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8500DC2 Installed components calibrated unit ran verification cycle issue resolved

Near FM735, Alice, TX 78332
Adam H.

Adam H.

DRYER WHIRLPOOL WED8500DC4 Install components tested unit issue resolved.

Near Helen Ave, Alice, TX 78332
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Install component tested unit issue resolved.

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

WASHER AMANA NTW4516FW3 Inspection of unit shows power cord somehow chopped up mangled. Replace power cord and control board to resolve issue. After replacing power cord control board was nonresponsive. Issue resolved

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Install component calibrated unit ran verification cycle issue resolved. Customer is on well water and pictures of old water valves less than a year old in SD-QuickPic.

Near Co Rd 339, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB965HC0 Inspection of unit shows error code for lid not open between cycles. Customer complained of violent shaking during spin cycle. Unit is very level and sturdy in position will make it through a complete wash cycle but as soon as RPMs start to ramp up on spin unit will shake violently. Replace gear case suspension and tub to resolve issue. Customer is extremely upset with product. Customer states unit has been in their home for less than a month and Will be contacting retailer for refund/exchange. Replace listed components above to resolve issue.; rqstng P&A on 1 W10006491 (gearcase) and 1 W10447979 (rotor) and 1 W10821990 (agitator) and 1 W11033800 (suspension) and 1 W11208267 (basket)

Near Co Rd 145, Alice, TX 78332
Adam H.

Adam H.

WASHER WHIRLPOOL WTW8500DC2 0153# gate code. Inspection of unit shows control board not always excepting commands. Also lid lock with a lock run a cycle then unlock unpredictably. Replace panel control board and lid lock to resolve issue job will require authorization; rqstng P&A on 1 W10607414 (console) and 1 W10625548 (cntrl-elec) and 1 W10787880 (latch)

Near FM735, Alice, TX 78332
Adam H.

Adam H.

DRYER AMANA NED4655EW1 Inspection of unit shows switch has worn out and points that secure switch in the position are gone. Replace switch to resolve issue; ordrng 1 W10420741 (switch-pts)

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Inspection of unit shows long fill no fill error code. Replace water valve to resolve issue. Customer is on well water and is aware they have sediment piped through the home; ordrng 1 W10678676 (housing)

Near Co Rd 339, Alice, TX 78332
Adam H.

Adam H.

DRYER WHIRLPOOL WED8500DC4 Inspection of unit shows support rollers going bad missing chunks. Replace support rollers and rings to resolve issue. Job will require authorization.; rqstng P&A on 5 W10314171 (drum support roller)s and 10 W10512946 (ring)s

Near Helen Ave, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWX655DW1 Contacted customer before arrival inform customer according to information provided to me shows unit as out of warranty. Customer states she spoke with Maytag man and he said she has extended warranty for three years. Informed customer that she would need to contact him again and have the work order resubmitted as an extended warranty job if not customer would be responsible for all billing and parts.

Near Co Rd 339, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed components tested unit issue resolved

Near Stonehinge St, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB765FW3 Installed components calibrated units ran verification cycle issue resolved.

Near Co Rd 137, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW Inspection of unit shows customer had hoses reversed. No error code on units. Switched hoses to correct position tested unit issue resolved. Also has been calibrated

Near Stonehinge St, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 Install component issue resolved

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

COOKTOP KITCHENAID KICU500XSS00 Inspection of unit shows thermal fuse has blown out for the unit. Customer has made the decision to repair the unit himself. Issue resolved. Job should be charged as double labor

Near Sea Breeze St, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 "Inspection of unit shows ice container visibly broken/failed. Replaced ice container to resolve issue; ordrng 1 W10558424 (ice container,comp)"

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

DISHWASHER WHIRLPOOL UNCONFIRMED Inspection of unit and area around unit shows large amounts of rat droppings. Unit was also spray formed into cabinetry unable to access and regardless because of rat droppings and obvious rodent infestation warrantee has been voided.

Near Co Rd 220, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW0 Inspection of unit shows error code for long fill no fill. Replaced water valve to resolve issue.

Near Co Rd 440, Alice, TX 78332
Adam H.

Adam H.

DRYER WHIRLPOOL WED4950HW0 Install components tested unit issue resolved.

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

FREEZER WHIRLPOOL WZF34X18DW03 Inspection of unit shows freezer is in good condition but is failing to reach freezing temperatures. Replace compressor to resolve issue; ordrng 1 W10350564 (capacitor) and 1 W10709968 (drier-uv) and 1 W10796752 (start-dev) and 1 W11189854 (compressor)

Near FM 1352, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW0 Installed all components calibrated unit and ran verification cycle issue resolved machine runs in functions like new no drips leaks or spills. Issue resolved

Near Co Rd 480, Alice, TX 78332
Adam H.

Adam H.

DRYER WHIRLPOOL WED4950HW0 Inspection of unit shows pre-ordered parts are correct but missing strike for door. Was not listed in symptoms of the unit. Reschedule installation and ordering strike and catch.; ordrng 1 3389441 (sub 279570) and 1 696144 (sub 279570)

Near E Main St, Alice, TX 78332
Adam H.

Adam H.

DRYER MAYTAG MEDX655DW1 Install component and tested unit. Customer has an issue with power supply to unit. When pressing the start button you have to hold it for extended amount of time before unit will fully take over and start to spin on its own. While holding start button down you can visibly see lights in room Flickr and as well as appliances will reset and lose power. Advise customer to contact professional electrician to resolve issue. Issue resolved

Near S Stadium Rd, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW0 In the process of trying to disassemble unit I was unable to separate gear case from inner and outer baskets. Will have to replace outer tub to resolve this issue. Order tub drain pump filter and screw to resolve issue.; rqstng P&A on 1 8533943 (screw) and 1 MVWB835DW0 (TUB) and 1 W10215093 (filter drain)

Near Co Rd 480, Alice, TX 78332
Adam H.

Adam H.

DRYER MAYTAG MEDX655DW1 Inspection of unit shows power from motor dropping out not staying consistent which in turn is not always spinning the drum. Also on and off switch has worn out and will not stay seated. Replace motor and switch to resolve issue; ordrng 1 694089 (sub 279711) and 1 W10198086 (belt) and 1 W10396032 (motor-drve) and 1 W10563095 (relay-pts)

Near S Stadium Rd, Alice, TX 78332
Adam H.

Adam H.

WASHER MAYTAG MVWC565FW Section of unit shows error code for over suds. Customer states washer started working on it’s own. Testing of unit both manual and automatic show washer in good working order.

Near S Stadium Rd, Alice, TX 78332
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL UNVERIFIED Inspection of unit shows massive massive roach infestation both in on and around units door hinges in seals are covered in roach droppings. Live in dead roaches climbing in and out of units well customer was showing refrigerator to me. I informed customer because of this kind of infestation your warranty for this unit has been voided.

Near E Hwy 44, Alice, TX 78332
Adam H.

Adam H.

WASHER ROPER RTW4516FW2 Inspection of unit shows no error codes. Calibrated unit and ran verification cycle issue resolved. I did go over correct amount of soap that should be used and distribution of clothing also explained the difference between auto wash and deep water.

Near Alice, TX 78332