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for Alexander, AR
Great service. Competent and courteous
Patricia - Alexander, AR
Great service. Competent and nice
Response from ApplianceCare:
Thank you for writing a review!
Very nice representative.
Pam - Alexander, AR
Response from ApplianceCare:
Thank you for writing a review. We are glad to hear your experience with our technician met your standards.
FREEZER WHIRLPOOL WZF34X18DW03 "Inspected unit for not cooling properly,found ice build up on evaporator due to unit not defrosting correctly,removed ice,replaced defrost thermostat due to reading out of range,tested unit operation checks ok ; used 1 WPW10383615 (THERMISTOR) from stock"
DRYER MAYTAG MEDC465HW0 Issue was a warped front panel. Replaced panel to resolve issue. Customer inspected panel before leaving. Unit tested good.
RANGE WHIRLPOOL WFE505W0HW1 Issue was a bad control. Replaced control and oven sensor. Unit test good.
RANGE MAYTAG MGT8885XS00 "Inspected unit found several issues,found short in left front burner switch,found partial/no display on oven control and igniter not glowing,diagnosed to need switch harness,oven control and bake igniters ; rqstng P&A on 1 W10878903 (cntrl-elec) and 1 WP7432P143-60 (igniter- b) and 1 WPW10204718 (harns-wire) and 1 WPW10324738 (igntr-oven)"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced harness and door switches, replaced deli tray control and module due to shorting issues checked operation unit checks ok"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Placed adhesive on area that had ice build up, gasket is not needed but will need to have door replaced to help with issue. ; rqstng P&A on 1 LW10803965 (dor-fip), states that autho needed"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Replaced deli control and harness,control worked about 60 seconds and went blank,found led light in ceiling of unit not working,called tech line,tech said to replace deli ui and harness again due to board being bad,had me jump led harness in ceiling all lights but one came on,David to replace led light harness also; ordrng 1 W11239944 (module) and 1 WPW10677119 (cntrl-elec) and 1 WW11170612 (HARNESS)"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer unplugged unit a few days ago, unit had some frost build up towards top closest to seal, need to order adhesive and door seal for freezer. I also adjusted the temps inside fridge and freezer. ; ordrng 1 8201711 (adhesive) and 1 W10315039 (gasket-fip)"
WASHER WHIRLPOOL WTW4855HW1 "Inspected unit for unit not unlocking,performed service diagnostics found no error codes, performed manual test all steps checked ok,tested incoming voltage checked ok,tested for proper ground and polarized checked ok,called tech line due to same issue with this unit as prior unit purchased in September,we verified outlet is on separate breaker,started normal cycle,checked ok,tech sent information to engineering for next step,they will email me with next course of action,; schdld next appmnt for 1/14 TUE !"
WASHER MAYTAG MVWX655DW0 "Inspected unit for not spinning, performed service diagnostics found f7e1 error code basket speed fault,found basket spin freely by hand,found only wash plate would spin,inspected spluch assembly checked ok,found gears in gearcase stripped not allowing unit to spin,diagnosed to need gearcase w11035751,customer does not want to move forward"
WASHER MAYTAG MVWX655DW1 "Inspected unit for clicking noise , had customer put a load of clothes in to run a normal cycle noise coming from gear case , diagnosed to need gear case; ordrng 1 W11035751 (gearcase)"