Shawn W.

Shawn W.

ApplianceCare Rated 4.8 out of 5 stars based on 106 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Antonio, TX 78261
Shawn W.
Job Details: 03/24/2021
"I disassembled the dispensing area trim and components as well as the ice maker trim and auger. Replace the UI, the dispenser pad a and Uber motor. Tested unit. Fully functional now."
We serviced a
MAYTAG WASHER
Model MVWB765FC3
Near San Antonio, TX 78247
Shawn W.
Job Details: 03/24/2021
F2E1 UI stuck button. On service test sub step 0 the lid lock would not lock. Ran through service diagnostics to see if the lid would lock. It did not. Therefore the agitate and spin tests shut down. I conducted lid lock test 8 and the resistance checks passed. The lid lock from J6-2 wrt J6-3 was at 30 ohms resistance. With +/- 5 ohms tolerance the lid lock is functioning. This means that we will need a new control board according to the service manual. Our customer will need time to decide if he wants to move forward with the repair. Our customer paid or Service Fee and reduced Tier 1 Labor.; rqstng P&A on 1 W11195970 (Control)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near San Antonio, TX 78247
Shawn W.
Job Details: 03/24/2021
Went into diagnostics and received no errors. I found damage to the front and left panel at the bottom as well as the back panel. Pictures included. I ran service test mode and all loads functioned as designed. The shocks are fine but this unit has less room for spin alterations and is bumping the panels causing it to move. The cabinet and back panel will need to be replaced. Parts ordered.; ordrng 1 W10676680 (Cabinet) and 1 WPW10612925 (Badge) and 1 W11417171 (Back panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78247
Shawn W.
Job Details: 03/24/2021
"Our parts department has already ordered a new pad WPW10353848, and we will need it. The unit is intermittently working as designed. But there are other times that it continues to dispense about 30 ounces. The measured fill seems to be working and can be used from the display bypassing the pad. I recommended this to our customer in the mean time. In service diagnostics I found that the pad on water dispense test is making the lights flicker. This pad will indeed need to be replaced.; O-emld tckt"
We serviced a
WHIRLPOOL REFRIGERATOR
Model wrx735sdbm00
Near San Antonio, TX 78259
Shawn W.
Job Details: 03/24/2021
I removed the old gasket and replaced it with a new gasket. I heat treated all gaskets and properly leveled. Refrigerator. Our customer paid the remaining balance for this call. The extra goes toward second appliance job for the cook top.
San Antonio, Texas
04/03/2021
If I could give no stars it would be appropriate. Wasted my time, tech didn’t enter my home. Told me there was a service charge if he entered my home. I told him I understood and wanted my appliance repaired. Then he asked me if it was under warranty I told him it was and that was how he was contacted. Long story short he never entered my home left his card at my door.
Overall Experience
CSal
Bulverde, Texas
04/02/2021
Problem was fixed. Great Service!
Overall Experience
San Antonio, Texas
04/01/2021
Overall Experience
Lila Marilyn Rock
Spring Branch, Texas
03/31/2021
It did not take long for Shawn to find the problem of why my washing machine wasn't working.
Overall Experience
Chad
San Antonio, Texas
03/31/2021
Overall Experience