Shawn W.

Shawn W.

ApplianceCare Rated 4.7 out of 5 stars based on 169 customer reviews

We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID508ESS1
Near San Antonio, TX 78258
Shawn W.
Job Details: 10/15/2021
I replaced the water valve on the unit and tested with both filter out and filter in. The water filter housing is working as designed and was not damaged by the clone water filter but likely caused the damage to the water valve. The water valve on this unit has a built in pressure regulator which developed to much pressure. I removed the new water valve and reinstalled the bad valve and reassembled the unit.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSO42QTX04
Near San Antonio, TX 78261
Shawn W.
Job Details: 10/15/2021
Our customers temperatures are at -11 degrees F in the FC and 34 F in the RC. They have had intermittent warming up to 55 F and slight warming in the FC. They have rebooted the unit numerous times which has fixed the problem temporarily. There is no LED failure detected on the invertor box. I contacted Ed, Senior Technician at Whirlpool to go over my findings. We both agreed that the unit is working as designed and that digital thermometers are not recommended for accurate measurements. We will have to monitor the unit. Ed did not recommend new control
We serviced a
JENNAIR DISHWASHER
Model JDB9800CWS2
Near San Antonio, TX 78216
Shawn W.
Job Details: 10/15/2021
I replaced the user interface. Tested unit. It now fills, washes and drains as designed now. I entered diagnostics service cycle to calibrate.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near San Antonio, TX 78266
Shawn W.
Job Details: 10/15/2021
I replaced the main control and the unit fired up during testing. Unit is now cooling as designed. Advised our customer to wait 24 hours before putting perishables in unit.
We serviced a
KITCHEN AID RANGE
Model n/a
Near San Antonio, TX 78259
Shawn W.
Job Details: 10/14/2021
Our customer is having a problem with the burner grates wobbling. They are not steady . There is a profound bend on the left side of the cooktop causing a safety and functional problem. The left cooktop will need to be replaced. Part ordered.
San Antonio, Texas
10/19/2021
Shawn is very thorough and great at taking care of the customer!
Overall Experience
San Antonio, Texas
10/18/2021
Shawn is the best. Knows his job. A great tech. Very courteous.
Overall Experience
Schertz, Texas
10/18/2021
Overall Experience
W
Spring Branch, Texas
10/16/2021
Overall Experience
San Antonio, Texas
10/15/2021
Awesome repair person! Knows what he is doing and fixes it right the first time! Very rare
Overall Experience