We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Little Rock, AR 72223
Micheal
Job Details: 03/24/2022
File number.7733257860. Inspected unit and verified F6E1 error code. Called tech line and they suggested replacing UI and ACU. Both parts show factory backorder. Ordered acu and ui.; ordrng 1 W11478526 (UI) and 1 W11419171 (Acu)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Cave Spring, VA 24018
Uriah B.
Job Details: 03/24/2022
Checked operation. Found unit operating as expected. Adjusted the dryer venting and verified flow. ; used 1 Wp8567668 (Tie) from stock
We serviced a
MAYTAG RANGE
Model n/a
Near Cave Spring, VA 24018
Uriah B.
Job Details: 03/24/2022
Please schedule with ticket 407833. Cx would like us to install control panel which she will have at time of refrigerator service (407833).; schdld next appmnt for 6/6 MON !
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Roanoke, VA 24014
Uriah B.
Job Details: 03/24/2022
Recal heater. Replaced. Special project S17304.; used 1 W11537778 (Heater) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Cave Spring, VA 24018
Uriah B.
Job Details: 03/24/2022
Needs refrigerator door. ; ordrng 1 LW10803941 (RC door)
We serviced a
WHIRLPOOL KITCHEN
Model WRF767SDHZ02
Near Salem, VA 24153
Uriah B.
Job Details: 03/24/2022
Replaced triple valve and installed pressure reducer. Ran checks. All checks ok.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Roanoke, VA 24014
Chris S.
Job Details: 03/24/2022
I installed the leveling foot and checked operations all operations checked okay; pckd up 1 W10859931 (Leveling foot)
We serviced a
WHIRLPOOL COMMERCIAL LAUND
Model MVWP575GW0
Near Roanoke, VA 24015
Uriah B.
Job Details: 03/24/2022
Replaced belt and cam. Ran checks. All checks ok.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSF26C4EXF02
Near Troutville, VA 24175
Chris S.
Job Details: 03/24/2022
I installed the control board and checked operations all operations check okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT112CZJW00
Near Vinton, VA 24179
Chris S.
Job Details: 03/24/2022
There is an insufficient frost pattern. The freezer is only cooling to about 34 degrees. We will need to replace the compressor. This is an R600A system. ; ordrng 1 W11225065 (Compressor) and 1 W10896678 (Coupler) and 1 W11504434 (Coupler)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Roanoke, VA 24014
Uriah B.
Job Details: 03/24/2022
Basket came in damaged. Reordered through Tribles UM. Left voicemail about rescheduling for next Thursday. ; schdld next appmnt for 3/31 THU !
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Roanoke, VA 24014
Chris S.
Job Details: 03/24/2022
I installed the wire harness and checked operations. All operations check okay.
We serviced a
WHIR DISHWASHER
Model KDPM604KPS0
Near Roanoke, VA 24017
Chris S.
Job Details: 03/24/2022
I installed the heating element and checked operations. All operations check okay.
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5105HW1
Near Roanoke, VA 24015
Chris S.
Job Details: 03/24/2022
The agitator is a bit closer to one side than the other causing laundry to get caught easily. ; ordrd 1 W11161960 (Agitator)
We serviced a
WHIRLPOOL DRYER
Model WED7990FW0
Near Roanoke, VA 24012
Chris S.
Job Details: 03/24/2022
I checked continuity on the lint filter switch and found it to be intermittent; ordrd 1 W10651558 (Lint screen switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ05
Near Moneta, VA 24121
Uriah B.
Job Details: 03/23/2022
Tried contacting and got no answer and could not leave msg. ; saved tckt
We serviced a
KITCHENAID 30' FDBM
Model KRFF300EWH01
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/23/2022
"Found some frost build up on the bins in the freezer. Cleared frost and checked operation of the drawer and slides. Looks like it is now pulling back properly. If it happens again, will order slides. W10397636. W10397635"
We serviced a
WHIRLPOOL KITCHEN
Model KUBR314KSS
Near Roanoke, VA 24014
Uriah B.
Job Details: 03/23/2022
"Compressor and components running. needs leak check, compressor and recharge. ; ordrd 1 W11538055 (Compressor) and 1 W10163273 (Drier)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Salem, VA 24153
Uriah B.
Job Details: 03/23/2022
Element is bad. Needs element. ; ordrng 1 W10441445 (Element)
We serviced a
KITCHEN AID OVEN
Model KODE500ESS04
Near Runge, TX 78151
Michael
Job Details: 03/23/2022
The customer said he was not going to except the metal shavings that are baked into the walls. I advised him theres nothing I can do about that but I can replace the parts that I came to replace. He said he was not going to accept that. I gave him the one 800 number to whirlpool customer service.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Sandia, TX 78383
Adam
Job Details: 03/23/2022
Inspection of unit shows error code for long Fill no Fill as well as oversize load. Manual testing of hot and cold valve shows very little water volume entering tub. Replaced water valve calibrated unit and then manually tested hot and cold water valve in front of customer so she can confirmed functionality. Second error code on unit was for oversize load. I did briefly go over how important it is to separate your laundry as well as not to overfill the machine and proper amount of soap to be used. Issue resolved
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Victoria, TX 77905
Michael
Job Details: 03/23/2022
Installed new bellow and UI, plugged the appliance in and tried to power on the appliance but it is I responsible although the controls is powering on properly. Ordered the control, software may no longer function properly service pointer W11481344 and rescheduled the customer, request the afternoon if possible ; ordrng 1 W11322905 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Victoria, TX 77901
Michael
Job Details: 03/23/2022
The oven burner wasnt igniting, removed the covers to install new ignitor, it has the wrong connector. I smelled gas, found a leak at the flex line fitting to the regulator. Ordered the right part and rescheduled the customers ; ordrng 1 W11176454 (Ignitor)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Corpus Christi, TX 78410
John L.
Job Details: 03/23/2022
Unit does not power on at all, unit receiving power to board. Board has no function, will need to replace to resolve.; ordrng 1 W11101098 (cntrl-elec)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Mathis, TX 78368
Adam
Job Details: 03/23/2022
Customer complaint of loud noise during operation. Inspection of unit shows blower wheel striking lint shoot while tumbling further inspection shows motor base is bent as well as clips holding motor in place and mounting position on motor have separated causing Issue. Will need to replace Listed components to resolve issue. Job should be considered double labor. Also issue is non-related to previous visit and should be considered a separate issue.; ordrng 1 W10396029 (asm mtr) and 1 348780 (base motor) and 1 3404162 (motor clamp) and 1 W10121316 (motor clamp) and 1 348368 (lint chute assy) and 1 339956 (seal) and 1 347139 (seal)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Victoria, TX 77901
Michael
Job Details: 03/23/2022
Installed new control, tried to calibrate, the lid lock is also bad, installed one I didnt use on job 26790 part W11307244. Calibrated and performed a diagnostics test, completed with no issues or error codes, the appliance is working normal
We serviced a
AMANA RANGE
Model ACR4303MFW4
Near Beeville, TX 78102
Adam
Job Details: 03/23/2022
Error code F one E0 internal board failure. Replace control board to resolve issue; O-emld tckt
We serviced a
JENN-AIR RANGE
Model JGS8850ADS
Near Three Rivers, TX 78071
Adam
Job Details: 03/23/2022
Customer states oven turns on by itself and will heat states they woke up at three in the morning came inside and the oven was hot. Customer supplied error code F1-8 shorten key in pad membrane switch. During my inspection I did plug the unit back in to try to retrieve any error codes but none were available. Customer also wished to have unit repaired but component required has been discontinued. Issue resolved.
We serviced a
WHIRLPOOL DRYER
Model WED5100HC2
Near Victoria, TX 77904
Michael
Job Details: 03/23/2022
The appliance will power on but it wont start. The control and connections are good, F2E1 stuck key error code, cleared code and tested the keys on the UI, no stuck keys. Removed the front panel and tested the thermal fuse, its bad, installed new one, plugged the appliance in and powered it on, the appliance is starting up and heating properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Port Aransas, TX 78373
John L.
Job Details: 03/23/2022
Installed new door, sealed gaps around cabinet. Formed gasket on freezer door. Issue on this unit has been resolved.
We serviced a
KITCHENAID ICEMAKER
Model KUID508ESS1
Near Corpus Christi, TX 78411
John L.
Job Details: 03/23/2022
Installed valve, ran unit to verify function. Unit fills with water and is producing ice. Issue has been resolved.
We serviced a
SAMSUNG DRYER
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/23/2022
Tested unit. Not starting. Found idler pulley broken. Installed new idler pulley. No further issues during testing. Job complete. ; used 1 Dc93-00634a (Idler pulley) from stock
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS6
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/23/2022
Tested unit. Hood light Relay on control shorted. Will need new control and bulb. ; ordrng 1 W11552018 (Control) and 1 8206232A (Bulb)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78222
Jesus C.
Job Details: 03/23/2022
Cleared frost from fresh food evap. Installed new evap fan. No further issues during testing. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Searcy, AR 72143
Chad
Job Details: 03/23/2022
"Inspected unit for not cycling, ran service diagnostics, found f7e5 error, ran test cycle, unit would not agitate or spin, ran manual agitation while looking at actuator, actuator continued to move back and forth not stopping, replaced actuator from truck stock, ran test cycle, cycle completed no errors; used 1 W10913953 (ACTUATOR) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/23/2022
Tested unit. Found fill tube blocked for ice maker. Cleared fill tube. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL KITCHEN
Model WDF520PADM9
Near Conway, AR 72032
Chad
Job Details: 03/23/2022
"Inspected unit for not washing, ran test cycle, when unit should have pumped water it did not, found sound coming from pump motor as tho locked up, diagnosed to need pump, clamps and grommet ; ordrng 1 W10879262 (Pump motor) and 1 W10445975 (Hose and clsmps) and 1 WPW10538166 (Grommet)"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH75021HZ1
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/23/2022
Complaint is noise during vent hood on. Unit is out of warranty. Customer will contact if they wish to continue repairs. Blower might be needed for next visit.
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Conway, AR 72034
Chad
Job Details: 03/23/2022
"Found hose clamp pinching hose ran several drains and fillls, two full test cycles, no leaks; schdld next appmnt for 4/4 MON !"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Fredericksburg, TX 78624
Jim G.
Job Details: 03/23/2022
I verified a console that is not responding. Also ordering control as a precaution as it does seem to have had some faults. ; ordrng 1 W11416457 (Console) and 1 W11410066 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Mount Vernon, AR 72111
Chad
Job Details: 03/23/2022
"Inspected unit for frosting over along top,Called whirlpool tech line Sr#7733249646, found center of cabinet waved in, attempted to straighten to no avail, first picture of center was after trying to reshape, second picture shows it went back to gapping, techline deemed unrepairable"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Antonio, TX 78251
Jesus C.
Job Details: 03/23/2022
Installed new handle. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model GX5FHTXVY04
Near Little Rock, AR 72223
Micheal
Job Details: 03/23/2022
Replaced defrost drain with ptrap per service bulletin. Tested for leaks and proper operation. Collected $226.45 by ck 1942; dspstn on spec-tagged invntry: 1 W10619951 P-TRAP
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near San Antonio, TX 78205
S
Job Details: 03/23/2022
Upon arrival customer stated units issues were persisting from the last visit. Contacted tech line and per tech line drop the front legs down a bit so the wet clothes will constantly touch the sensors.no error codes shown in test mode so per tech line order the ACU. Ordering 1 W11461185 ACU to resolve issue. Sr-7733255740; ordrng 1 W11461185 (Acu)
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW04
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/23/2022
"Inspected unit for not cooling, found no frost pattern on the EVAP, tested voltage going to the compressor got 120, tested resistance on the prongs got 14.8 resistance on each test, Called tech line spoke with drew (7733255942) tech line had me check dcv red to white got 1.8 and red to unit got 1.8, tech line informed me that the 14.8 resistance across each pin on compressor is out of range, tech line wants a compressor and uv to be replaced, diagnosed to need compressor and uv dryer, ; ordrng 1 W11578208 (Compressor) and 1 W11109499 (Uv dryer)"
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH31017HS6
Near Cibolo, TX 78108
Chris S.
Job Details: 03/23/2022
Customer stated that headlamp would stay on. Ordered control board socket and bulb. Control board is out of stock.; ordrng 1 W11552018 (Control board) and 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp)
We serviced a
SAMSUNG DRYER
Model DV48H7400EW/A2
Near Little Rock, AR 72223
Micheal
Job Details: 03/23/2022
Loud thumping sound ..inspected unit and found worn rollers. Ordered 4x DC97-16782A. Collected $253.04 by cc 4024. Parts $133.04 labor $98.75 trip $109.00 tax $30.67. Balance of $118.42. ; ordrng 4 DC97-16782A (Supports)s
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC0
Near Schertz, TX 78108
Chris S.
Job Details: 03/23/2022
Customer did not want service but asked if I can give her prices for control board and consul board. Control board W10812418 304.04 console 269.71 customer asked to have notes emailed.
We serviced a
WHIRLPOOL KITCHEN
Model WRS571CIHZ02
Near Little Rock, AR 72227
Micheal
Job Details: 03/23/2022
Customer having a hard time closing filter housing door after changing filter. Instructed customer on how to replace filter. Instructed customer on use of different settings on unit. Operation normal.
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near San Antonio, TX 78232
S
Job Details: 03/23/2022
Upon arrival customer stated that unit would not drain. Found that unit was stopped mid cycle. Informed customer on uses of the unit. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF130PAHS2
Near San Antonio, TX 78248
Garry
Job Details: 03/23/2022
Customer complaint of dishes not drying in dishwasher. Previous tech found faulty dispenser. Installed replacement Detergent Dispenser (WPW10671905) and returned unit to operation. Unit testing good. Reviewed best practices with customer, such as summoning hot water to kitchen sink faucet, using rinse aid, etc. Job complete, unit is good to go. No further issues at this time.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Mount Vernon, AR 72111
Chad
Job Details: 03/23/2022
"Installed pump control ui and wire per previous techs diagnosis, ran test operation checks ok"
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX535HPS01
Near San Antonio, TX 78231
Garry
Job Details: 03/23/2022
Customer complaint of loud gurgling noise during operation of stand-alone icemaker. Found noise to be caused by improperly/loosely connected Pump Tube. This noise was being contributed to by the sound of splashing water out of the Water Slide Tube into the Reservoir. Reconnected Pump Tube and adjusted Water Slide Tube. Noise eliminated. Job complete, unit good to go. No further issues at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Conway, AR 72034
Jeff N.
Job Details: 03/23/2022
Replaced wiring harness and drain pump due to burnt wire going to pump. All checks good.
We serviced a
AMANA MW-HOOD COMBO
Model AMV2307PFS07
Near San Antonio, TX 78224
Jay
Job Details: 03/23/2022
Replaced control. No effect. Checked micro switches for continuity. Primary and secondary have continuity monitor and door do not. Ordering switch assembly. ; ordrng 1 W11252187 (Lower interlock assy) and 1 W11252186 (Upper interlock assy) and 1 W11459357 (Main harness)
We serviced a
WHIRLPOOL DISHWASHER
Model DU8500XB1
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/23/2022
"Inspected unit for long wash times, found the timer not advancing to the next cycle causing unit to stay in wash, diagnosed to need timer 3373626 part will no longer available"
We serviced a
SAMSUNG DRYER
Model DV48H7400EWA2
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/23/2022
Called customer. Customer not aware of charges for todays visit. Customer was under the impression that warranty would handle all charges. Advised customer that only motor is covered for warranty and they would be liable for all other cost. Customer will contact warranty to settle issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW06
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/23/2022
"Replaced freezer door gasket and name tag, tested unit now seals to the linear and does not come off with out resistance, unit operation checks okay"
We serviced a
WHIRLPOOL DRYER
Model WED9600TA0
Near San Antonio, TX 78233
Chris S.
Job Details: 03/23/2022
Replaced belt tested unit everything working properly.
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Little Rock, AR 72206
Micheal
Job Details: 03/23/2022
"Customer complaint not much water. Ran diagnostics and no errors appeared. Tested fill level on sensor and deep fill, both normal, instructed customer on water levels for this model..operation normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near San Antonio, TX 78260
S
Job Details: 03/23/2022
Upon arrival customer stated crisper drawer would not come out. After an hr of working on the unit to get It un jammed with the customer we finally got it free and put back in properly. Unit functions as designed. No further issues at this point. ; snapped 2 QuickPics
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Hensley, AR 72065
Micheal
Job Details: 03/23/2022
Customer complaint not draining correctly. Ran unit and found at lest an inch of water left in bottom of tub after drain cycle completes. Checked pump and hoses and found all clear. File number 7733248014. Tech line suggested replacing main control due to drain timing out. Ordered W10906422.; ordrng 1 W10906422 (Control)
We serviced a
WHIRLPOOL WASHER
Model LSQ9264HQ0
Near San Antonio, TX 78260
S
Job Details: 03/23/2022
Upon arrival customer stated when he would pour bleach into the unit it would leak to the ground. Pulled unit apart and found that the bleach dispenser hose was not placed on properly. Reattached line. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Searcy, AR 72143
Chad
Job Details: 03/23/2022
"Called partner team to confirm coverage, Sr#7733226630 warranty is voided due to commercial setting, cx refused service due to whirpool not covering"
We serviced a
LG REFRIGERATOR
Model LFXS26596S/04
Near San Antonio, TX 78261
Chris S.
Job Details: 03/23/2022
Customer stated that refrigerator dispenser was leaking found issue to be ice door not sealing correctly ordering funnel assembly to fix issue ; ordrng 1 ADW73389915 (Funnel)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78229
Garry
Job Details: 03/23/2022
Customer complaint of dishwasher stopping mid-cycle. Found stored fault codes F8E4 & F10E2. Checked power, polarity, and wiring. All testing good. Unit successfully completed in excess of 5 Diagnostics Cycles. Did find small amount of moisture under float switch and some soap residue on drip tray. Unable to replicate malfunction. No leaks visible during operation. Cleared error codes. Leveled unit. Customer to monitor and call back if issue persists.
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near San Antonio, TX 78240
Garry
Job Details: 03/23/2022
Customer complaint of washer door remaining locked at conclusion of wash cycle. Found no stored fault codes. Upon entry into Service Diagnostics mode, drain pump actuated and remained on for a lengthy duration. Power-cycled unit to no avail. Long-pressed power button to turn drain pump off and unlock door. Ran Diagnostics Cycle and noted tremendous suds in wash tub. Customer recently hanged detergents to a plant-based, ultra-concentrated detergent. Increased concentration levels on all wash cycles and ran cleaning cycle with Affresh tablet. This is an issue of excess suds buildup in pressure bulb, causing drain pump to long-cycle and door to remain locked. Customer to call back if issue persists. Job complete, unit good to go. No further issues at this time.
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/23/2022
Tested unit. Not drain8g. Drain pump not running. Found harness to pump broken. Repaired wiring to pump. Now draining. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW0
Near San Antonio, TX 78227
Jay
Job Details: 03/23/2022
Replaced thermostat, igniter, and coil valve. Still no start or heat. Called tech line and came to conclusion to replace wire harness and door switch again. Chris and file number 7733254232; ordrng 1 W10872688 (Wire harness) and 1 WPW10569603 (Door switch)
We serviced a
MAYTAG RANGE
Model MER8700DS1
Near San Antonio, TX 78245
Jay
Job Details: 03/23/2022
Replaced temperature probe. Reading is more accurate. Turned on bake me after 5 minutes was able to touch bake element panel by hand. Checked continuity of bake element and there was none. Checked resistance and Ohms was in the 50s instead of 10-40. Replaced infinity switch as well. That works. Bake element is out of warranty, customer is aware. ; ordrng 1 W10779716 (Bake element)
We serviced a
WHIRLPOOL ICEMAKER (STANDA
Model WUI95X15HZ00
Near San Antonio, TX 78255
Sebastian
Job Details: 03/23/2022
Found that unit now has good water going to it. Confirm that water level sensor on pump was bad replaced to resolve changed out drain pump in the interior for contingency unit good to go do not hear any of sounds unit is hooked up to an RO system for future reference
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near San Antonio, TX 78238
Garry
Job Details: 03/23/2022
Customer complaint of after leaking into washer even when unit powered off. Found no stored fault codes. Ordering Inlet Water Valve (W11165546) to resolve issue. Part shows in-stock in SSB. Scheduling follow-up for Monday, 3/28/22. No further issues at this time. ; ordrng 1 W11165546 (Inlet Water Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78251
Jay
Job Details: 03/23/2022
Arrived at unit and found no codes. Ran diagnostic and machine would not shift into agitate or spin. After test found error code f7e1 basket speed fault. Checked for resistance at j2 1 and 2 connector and was OL. Should be between 2k-3.5k. ; ordrng 1 W11124783 (Control) and 1 W10678685 (Lower harness)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near San Antonio, TX 78260
S
Job Details: 03/23/2022
Upon arrival customer stated filter head would leak. Inserted filter into filter head and found no leaks. No precipitation of any around the filter head. Tested unit multiple times to find a leak and found zero leaks. Advised customer to please keep an eye on the unit and take a video for us in case we have to come back out. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/23/2022
Tested unit. Set at 300. Unit reached temperature and held temperature. No issues. Unit is working properly. Performed customer instruct on proper use and care procedures. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/23/2022
Installed new compressor. Vacuum and recharge unit. Tested unit. Good pressures. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBB00
Near Shavano Park, TX 78231
Drew
Job Details: 03/23/2022
Upon arrival spoke with jr and received sr#7732869693. Ran multiple testes trying to figure out the defrost issue. Found unit is loosing voltage within the liner of the unit causing it to be non repairable.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Schertz, TX 78154
Daniel
Job Details: 03/23/2022
Customer reported lid lock broken on unit. Upon arrival found lid lock damaged. Customer stated she could not get unit unlocked so she forced it open which caused it to break. Found that unit warranty ended on 2-23-22 and that the customer had called in a month later out of warranty to report issue. Called supervisor to make sure I didnt miss anything on the entitlement area. Customer will have to call whirlpool customer service to see if they will approve repairs since unit was only a month out of warranty. If whirlpool decides to gives us authorization for repairs then we will have ticket sent in by them. As of right now no service needed since unit is technically out of warranty. Customer stated she will contact whirlpool customer service.
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near San Antonio, TX 78259
S
Job Details: 03/23/2022
Upon arrival customer stated the unit would make a loud noise. Verified a broken blower wheel and faulty rollers. Replaced blower wheel, pulley wheel, belt, and rollers. Tested unit and u it functions rooms as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Fredericksburg, TX 78624
Drew
Job Details: 03/23/2022
Upon arrival removed evap cover, was covered in ice block. Melted ice away. Replaced thermistor, and control to resolve issue. No further issues at this point. Advised customer 24-72 hr cool down period
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near San Antonio, TX 78230
Chris S.
Job Details: 03/23/2022
Replaced heating element for service pointer everything working as design.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS03
Near Converse, TX 78109
Chris S.
Job Details: 03/23/2022
Replace control board and consul. Tested unit everything working as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near San Antonio, TX 78259
S
Job Details: 03/23/2022
Upon arrival customer stated units lights are out in freezer. Found the issue to be 2 faulty leds. Ordering 3 in case of 1 breaking. Ordering 3 W11462342 led modules to resolve issue. ; ordrng 3 W11462342 (LED)s
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near San Antonio, TX 78219
S
Job Details: 03/23/2022
Upon arrival I thought the complaint was about the units ice maker. Noticed I was being produced but contacted tech line to get further info on the unit. Per tech line u it must be 0-5 degrees in order to produce ice. Unit may take 2-3 days to completely fill the bin with ice. If freezer door is opened frequently the ice time will be much longer. Tested unit and unit functions as designed. Main reason for call was to help identify which water filter to order. No further issues at this point. Sr 7733247817
We serviced a
MAYTAG DRYER
Model MED6230HW2
Near Universal City, TX 78148
Chris S.
Job Details: 03/23/2022
Replaced blower wheel. Tested unit everything working properly.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE304GPS
Near Fredericksburg, TX 78624
Drew
Job Details: 03/23/2022
Upon arrival found tub to be damaged and severely dented. Ordering new tub. Customer stated this is the second tub that came like this, wants issue resolved. Tub is OOS ; ordrng 1 WP8269145 (brckt-mtg) and 1 WPW10681506 (tub-dishwr)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM02
Near Boerne, TX 78015
Sebastian
Job Details: 03/23/2022
Found icemaker mechanically down
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78253
Jay
Job Details: 03/23/2022
Customer says kitchenaid would pay for parts and labor. Ticket does not show this. Customer will call kitchenaid and try and get ticket info resubmitted showing so.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Conway, AR 72032
Jeff N.
Job Details: 03/23/2022
Replaced suspension rods. Checked for error codes. None.
We serviced a
KITCHEN AID DISHWASHER
Model KDTE334GPS0
Near San Antonio, TX 78212
Garry
Job Details: 03/23/2022
Customer complaint of DW not drying dishes. Found issue to be faulty Dispenser Wax Motor. Unable to pull appropriate resistance through corresponding pins. Also observed no movement of Wax Motor & no decrease in volume of Rinse Aid throughout Diagnostics Cycle. Customer has decided to contemplate replacement vs repair. Should customer decide to proceed with repair, we will want to have Detergent Dispenser (W10861000) in-hand. Job complete, no further issues at this time.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HZ07
Near San Antonio, TX 78218
Garry
Job Details: 03/23/2022
Customer complaint of microwave not powering on after center wire rack arcing during operation. Unit tripped corresponding breaker at panel. Verified proper voltage/wiring at wall receptacle. Found Thermal Fuse to be bad. Magnetron, Transformer, Capacitor, and Monitor Switch all testing good, but unable to get good reading from Diode. Ordering Thermal Fuse (W10138793) and High-voltage Diode (W11256462) to resolve issues. Both parts showing in stock in SSB. Please schedule for soonest availability. ; ordrng 1 W10138793 (Thermal Fuse) and 1 W11256462 (High-voltage Diode)
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model WCE55US0HB01
Near San Antonio, TX 78245
Jay
Job Details: 03/23/2022
Called customer and he explained we had someone out there yesterday and parts were already ordered.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX535HPA01
Near Fredericksburg, TX 78624
Drew
Job Details: 03/23/2022
Upon arrival found the recirculation pump making abnormal noises. Replaced pump. No further issues at this point
We serviced a
MAYTAG LAUNDRY
Model MVWX655DW1
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/23/2022
"Authorization MV3DPV3APL1 from service bench, inspected unit for lid damage, found lid to be damaged on the bottom left corner, diagnosed to need lid; ordrng 1 W11117421 (Lid)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBL306EPA00
Near Fredericksburg, TX 78624
Drew
Job Details: 03/23/2022
Upon arrival called tech line spoke with Joel received sr#7733253242. Was told to check the levels of refrigerant and find leak in ss. Ordering Evaporator (W11553229). Compressor Condenser. Dye drier . Evaporator (W11553229) is OOS. Customer stated she would look for OOS parts on her end also and if she gets one before us then shell call us for sooner service. ordrng 1 W11553229 (Evaporator) and 1 8201675 (compressor) and 1 W10591457 (condenser) and 1 W10704381 (drier-tube)
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Conway, AR 72032
Jeff N.
Job Details: 03/23/2022
Replaced mister valve on dryer. No error codes. Customer will operate and make sure problem is resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/23/2022
Tested unit. Noise during evap fan running. Excessive vibration from evap cover when fan is on. Secured evap cover. Noise is gone. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ01
Near Benton, AR 72019
Blake D.
Job Details: 03/23/2022
"Inspected unit for not making ice, found icemaker to be stuck I harvest cycle, ran test 44 unit did not engage in harvest, replaced icemaker ran test 44 unit did a full harvest cycle, and ran test 45 unit filled with water, unit operation checks okay, also in service bench there is extended 1 year warranty and DOP; used 1 W10873791 (Icemaker) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC0
Near Boerne, TX 78006
Sebastian
Job Details: 03/23/2022
Found no clogging with inside the unit but in the wall found that there is moisture and water droplets indicating that the vent is leaking when it rains and most likely clogged as lint will stick to moisture no air codes on unit preferred customer to patriot vent cleaning supply as their unit vents out into the roof
We serviced a
MAYTAG WASHER
Model MHW5500FC1
Near Fredericksburg, TX 78624
Jim G.
Job Details: 03/23/2022
I verified a clogged boot. Cleared obstruction and secured harness. Issue resolved. ; used 1 WP8567668 (WIre tie) from stock