We serviced a
WHIRLPOOL DRYER
Model WED9600TA0
Near San Antonio, TX 78233
Chris S.
Job Details: 03/17/2022
Customer stated the dryer was not working properly found issue to be broken drive belt. Have to order drivebelt to fix issue.; ordrng 1 661570V (belt)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Schertz, TX 78154
Chris S.
Job Details: 03/17/2022
Replace evaporator harness to see unit everything working as designed no further issues.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near San Antonio, TX 78255
Sebastian
Job Details: 03/17/2022
Replaced ice box fan along with The seals that were good some of the seals were defective but not needed anyway. Verified icebox van good through diagnostics dumped and filled icemaker for contingency
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near San Antonio, TX 78254
Sebastian
Job Details: 03/17/2022
Replace belt and cam assembly tested unit to complete everything looks good to go
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Universal City, TX 78148
Chris S.
Job Details: 03/17/2022
Customer stated the washer was not draining. Found issue to be faulty lower wire harness and water valves. Ordering lower wire harness. ; ordrng 1 W11567712 (Control board) and 1 W11590868 (Lower wire harness)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Converse, TX 78109
Chris S.
Job Details: 03/17/2022
Customer stated that dishwasher in the act up again. Found issue to be control board and motor some assembly to be the problem. Control board is on back order.; ordrng 1 W11087226 (control elec)
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSC703HPS01
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/17/2022
Tested unit. No water from dispenser. Found reservoir blocked with ice. Willl replace reservoir. ; ordrng 1 W11204869 (Reservoir)
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model WCE55US0HB01
Near Center Point, TX 78010
Drew
Job Details: 03/17/2022
Up9n arrival replaced the glass cooktop, no further issues at this point
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB05
Near San Antonio, TX 78219
S
Job Details: 03/17/2022
Upon arrival customer stated unit would produce water but no ice. Found the ice maker to be faulty. Switched out ice maker with new and tested unit. Unit functions as designed. No further issues at this point.
We serviced a
KITCHENAID ICEMAKER (STANDA
Model KUID308HPS00
Near San Antonio, TX 78209
S
Job Details: 03/17/2022
Upon arrival per tech line replace the transformer and control. Replaced parts and tested unit. Unit functions as designed. No further issues at this point.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near San Antonio, TX 78228
S
Job Details: 03/17/2022
Upon arrival customer wanted me to give a quick diagnosis on the unit. An error code for the motor not getting the proper rpms arose. Advised customer of the price of the motor, control, and labor. Customer states they will not put any more money into unit. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near San Antonio, TX 78261
Jim G.
Job Details: 03/17/2022
Verified heater had failed. Ran diag cycle to ensure heater activates. Used wire tie to secure harness. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD606ESS01
Near San Antonio, TX 78230
S
Job Details: 03/17/2022
Upon arrival customer stated units lights would not work. Verified a faulty led in freezer and fresh side. Replaced the fresh side with the part sent and the freezer side with my last led in truck stock. Unit functions as designed. No further issues at this point. ; used 1 W10843339 (LED module) from stock
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS00
Near San Antonio, TX 78261
Jim G.
Job Details: 03/17/2022
I verified icemaker failure. Ordering part ; ordrng 1 W10908391 (Icemaker)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near San Antonio, TX 78254
Jay
Job Details: 03/17/2022
Ordering new suspension. No codes found. Tub still bounces a little. Customer requesting earliest appointment available. ; ordrng 1 W11396716 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW7120HW0
Near Floresville, TX 78114
Daniel
Job Details: 03/17/2022
Returned with parts to repair. Installed both new left and right hinges as well as the lid. Lid now closes and opens as needed and stays closed when in the closed position. Unit now functioning as designed
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS03
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/17/2022
Installed new cover. Unit set at 8hr defrost mode. No further issues. Job complete.
We serviced a
MAYTAG OVEN ELECTRIC (D
Model CWE9000BCB
Near Bulverde, TX 78163
Jim G.
Job Details: 03/17/2022
Customer requested reschedule. ; schdld next appmnt for 3/24 THU !
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near San Antonio, TX 78250
Sebastian
Job Details: 03/17/2022
Found that somehow the icemaker became unplugged after plugging unit in and running unit unit tested good. Confirmed with partner team that the unit is still covered
We serviced a
GE REFRIGERATOR
Model CYE22USHCSS
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/17/2022
"Leaking from filter or filter head. Customer to purchase filter and replace to see if leaking will stop. If not, we will need to go out with filter head. WR02X13684. Filter head. $120.00 Install $125-$150."
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/17/2022
Sr7733205087. Unit has leak on fresh food evap. Will need new evap. ; ordrng 1 W11492867 (Evaporator)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Salem, VA 24153
Chris S.
Job Details: 03/17/2022
The unit is only getting 120. I advised customer to have the breaker replaced. The unit is turning the drum but isn't heating. It will likely heat when it gets 240 volts again.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near San Antonio, TX 78252
Jay
Job Details: 03/17/2022
Replaced bake element and control. Unit working as it should.
We serviced a
KITCHENAID RANGE
Model KFDC506JSS01
Near Roanoke, VA 24014
Chris S.
Job Details: 03/17/2022
The left rear leveling foot is stuck and I'm unable to turn it; ordrng 1 W10859931 (Leveling foot)
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HV5
Near Bulverde, TX 78163
Douglas H.
Job Details: 03/17/2022
Customer stated lower light was flickering then just stopped. Found bulb broke away from base of the bulb and base stuck in the socket. Replaced socket and bulb to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Roanoke, VA 24014
Chris S.
Job Details: 03/17/2022
The wires at the drain pump wire connector were both pinched off. ; ordrd 1 W11335100 (Lower wire harness)
We serviced a
JENN-AIR OVEN ELECTRIC (D
Model JJW2730DS01
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 03/17/2022
Unit showing f2e1 shorted key. Unit needs new console. Per sb web part is covered under limited part warranty. Ordering console to resolve the issue. Console oos. ; ordrng 1 W11236888 (Console)
We serviced a
KITCHENAID REFRIGERATOR
Model KSF22C4CYY01
Near Roanoke, VA 24014
Chris S.
Job Details: 03/17/2022
The first led in the RC ceiling is getting steady 120 volts. The light is strobing causing the freezer light to strobe as well. Customer will do the repair.
We serviced a
WHIRLPOOL DRYER
Model WED7120HW0
Near Floresville, TX 78114
Daniel
Job Details: 03/17/2022
Returned with parts to repair. Installed new front pannel. When removing door switch the door switch came apart and all the mechanisms inside door switch separated and werent able to be put back together. After installing panel noticed the panel had a small dent which means I would need to order a new panel due to this one being defective. Door is closing flush with this new panel so Ill leave the defective panel on until next visit so customer will have a working unit in the meantime. Let customer know I could jump the door switch for the week until next visit if they agree and sign off to it and advised them dryer would need to be turned off manually with button and that opening door would not turn off dryer. Customer agreed and gave signature. Ordering door switch and re ordering panel. Will return with parts to repair. ; ordrng 1 W11551763 (Door switch) and 1 W11402947 (Front panel)
We serviced a
MAYTAG DRYER
Model MED5630HC1
Near Roanoke, VA 24018
Chris S.
Job Details: 03/17/2022
I installed a new exhaust thermistor and thermal cut off kit I checked operations. All operations check okay. Customer; pckd up 1 Wp8577274 (Thermistor) and 1 2801148 (Thermal cut off)
We serviced a
WHIRLPOOL LAUNDRY
Model MVWC465HW3
Near Cave Spring, VA 24018
Chris S.
Job Details: 03/17/2022
"There are f7e1 f7e6 error codes present. The motor and cam pulley are damaged. The shift actuator is also faulty. I installed the motor, cam, shift actuator and belt. I calibrated the unit. I checked operations in test mode. All operations check okay.; used 1 W10913953 (Actuator) from stock, pckd up 1 W10832724 (Motor) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDB01
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of icemaker not producing ice. Found issue to be broken wire harness at base of freezer door. Customer has opted out of repair. Job complete.
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Troutville, VA 24175
Uriah B.
Job Details: 03/17/2022
"F0e1 error code present. Reset unit and cleared codes. Ran diagnostic cycles and checked operation. Customer experiencing poor spin conditions for large items sips have as comforters/bed spreads. Diagnostic not only finished well, but the spin cycle looked normal. ; used 1 Wp8567668 (Tie) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/17/2022
"F0e3, F0e9, F0e5, f0e7.Reset unit. Ran test cycles. Adjusted feet. Adjusted the drain tube, upon install it was too far down stand pipe. ; used 4 Wp8567668 (Tie) from stock"
We serviced a
ESTATE WASHER
Model ETW4300SQ0
Near San Antonio, TX 78255
Drew
Job Details: 03/17/2022
Upon arrival spoke with Andy from tech line and was told to order a water level sensor. Sr #77332941563. Customer was extremely unhappy the unit is not fixed and would require more payment when she is at the cost of a new unit. She stated she will contact the office to discuss possible reimbursement for previous fix, as of now she doesnt want to put anymore money into unit. If she decides to proceed after discussing with office then the water pressure level sensor would be needed per tech line part number W10339251.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Roanoke, VA 24017
Uriah B.
Job Details: 03/17/2022
Replaced ui and control. Cx to observe as unit is still leaking. Unable to reproduce leak while in home. Adjusted left side up to try to level unit a little better.
We serviced a
GE MICROWAVE
Model JVM1430BD03
Near Roanoke, VA 24012
Uriah B.
Job Details: 03/17/2022
"Magnetron is bad. Needs magnetron, diode, and cutoff. Cx to shop for new; ordrng 1 WB27X10017 (Magnetron) and 1 WB27X10195 (Cutoff) and 1 WB27X1160 (Diode)"
We serviced a
AMANA RANGE
Model AGR5330BAB3
Near Floresville, TX 78114
Daniel
Job Details: 03/17/2022
Returned with parts to repair. Replaced right front burner and burner cap but burner still does not ignite. On all other burners you can see the igniter spark then flame up except for this burner. Ordering igniter and igniter clip. Will return when parts are available to repair. ; ordrng 1 WPW10209657 (Igniter) and 1 WPW10278150 (Igniter clip)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Roanoke, VA 24015
Uriah B.
Job Details: 03/17/2022
Parts parts parts; saved tckt
We serviced a
NFINITY WASHER
Model MVWB55DC3
Near Helotes, TX 78023
Sebastian
Job Details: 03/17/2022
Could not verify any metal screeching noises on the unit did verify that there was Styrofoam padding in the back in several places which rubbed on the tub made a high pitch noise placed rubber padding which I had on my truck to resolve issue tested unit afterwards could not replicate the noise that I heard expressing to customer if they are hearing any more noises to get a video of it although unit is direct drive any metal or metal noises would be a gear case
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Salem, VA 24153
Uriah B.
Job Details: 03/17/2022
"Reset unit. Checked operation in diagnostics. F7e6, F7e7, F0e2 present at time of service. Cleared codes. Diagnostic cycle went through just fine. Customer experiencing issues with standing water sometimes, but drain and spin works. Customer will observe further."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78254
Sebastian
Job Details: 03/17/2022
Had to reschedule due to fan part putting them on for Wednesday; O-emld tckt
We serviced a
WHIRLPOOL WASHER
Model MVWC465HW2
Near Salem, VA 24153
Uriah B.
Job Details: 03/17/2022
Suspension failed. Needs suspension. ; ordrng 1 W11217817 (Suspension)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near San Antonio, TX 78260
Jim G.
Job Details: 03/17/2022
There appears to be a gearcase issue where in it wobbles when in use at higher speeds. Installed suspension but it did not fully correct issue. ; ordrng 1 W10752283 (Wash plate) and 1 W11454734 (Gearcase)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near Helotes, TX 78023
Sebastian
Job Details: 03/17/2022
Replace the control with the correct color marking the old one as defective. All functions test good
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KEBS107SSS00
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of oven door sticking. Found door latch rubbing against oven door & hinges in need of lubrication. Customer opted out of part replacement. Applied silicone lubricant to door hinges and thin coat of grease to door latch. Problem solved for now, however customer has been advised that this issue could reoccur. In the event that the problem persists, or our customer would like to proceed with repair, tech would want to arrive with Door Latch (W11029221) to resolve issue. Job complete, no further issues at this time. Unit is good to go.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 03/17/2022
Last tech found issue with control board triac causing noise issue. Replaced the control and calibrated unit. Unit functioning as designed now. No further issues at this point.
We serviced a
SAMSUNG DRYER
Model DVE54R7600C
Near San Antonio, TX 78260
Jim G.
Job Details: 03/17/2022
Efin ref# 7004827042 ran diagnostics and verified proper function. Customer insists there is an issue but I could not duplicate any issue. However I have advised customer to please take photos of error.
We serviced a
KITCHENAID RANGE
Model KFGD500ESS04
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 03/17/2022
Customer stated unit ovens make a poof noise when flame is turning off. Replicated the issue. Calling techline per notes, spoke with Joel. Explained that although might be annoying it is a normal operation sound the customer is experiencing. May experience as well, a popping or ting or ticking is the oven metals expanding as heating. All of this is normal. Sr 7733084201 No further issues at this point. ; ordrng 1 WPW10546238 (Valve/regulator)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78240
Drew
Job Details: 03/17/2022
Upon arrival put unit into diagnostics mode passed all tests, took off evap cover and found a giant ball of ice only on the inlet of the evap. Removed ice blockage, called tech line and spoke with Bruce. Was told to test bi metal, showed open. Was told to replace bi metal. Received Sr#7733205462. Fan/harness is OOS ; ordrng 1 W11452196 (Evap fan/harness)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near San Antonio, TX 78258
Jim G.
Job Details: 03/17/2022
Replaced heater. Issue resolved.
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE507EBS05
Near San Antonio, TX 78258
Jim G.
Job Details: 03/17/2022
I verify that the glass was not damaged and hence cosmetic issue. Used wire tie to secure harness. Issue resolved. ; used 1 WP8567668 (Wire tie) from stock
We serviced a
KITCHENAID OVEN ELECTRIC (D
Model KODE507ESS05
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of upper oven cabinet light staying on constantly. Found problem to be worn Door Latch. Ordering 1 Door Latch (W10883049) to resolve issue. Please schedule for soonest availability once parts arrive. ; ordrng 1 W10883049 (Door Latch)
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of timer advancing even after conclusion of wash cycle. Replaced Timer (WPW10185982) to resolve issue. Job complete, unit testing good. No further issues at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Kerrville, TX 78028
Garry
Job Details: 03/17/2022
Customer complaint of missing Track Stop from uppermost dish rack. Ordering Track Stop (W11545307) to resolve issue. Please schedule for soonest availability once parts arrive. ; ordrng 1 W11545307 (Track Stop)
We serviced a
MAYTAG REFRIGERATOR
Model JFC2089HES
Near San Antonio, TX 78209
Garry
Job Details: 03/17/2022
Customer complaint of light bulb being out in refrigerator. Initial visit led to discovery that both bulbs were in fact out. Replaced one bulb, ordered a second, and charged customer for both. Today I arrived with second bulb and installed it. Job complete, unit testing good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Stockdale, TX 78160
Daniel
Job Details: 03/17/2022
Customer reported broken/defective lid. Upon arrival found lid broken on left corner. Replaced lid. Lid now functioning as designed.
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near San Antonio, TX 78210
Daniel
Job Details: 03/17/2022
Customer reported dryer taking multiple cycles to dry. After inspection found dryer was pushed back to far which was causing vent to snake up and pinch which was causing poor air ventilation. Heating element would kick on as needed but if ventilation had a blockage it would take multiple loads to completely dry. Adjusted vent and moved dryer forward a bit to prevent snaking or pinching. Tested dryer and dryer is heating as designed. Checked vent outside and unit is now getting good ventilation. Job complete.
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMC2430WS01
Near Boerne, TX 78006
Douglas H.
Job Details: 03/17/2022
Last trip had a defective appliance manager. Installed new appliance manager and got the same results as before. Removed new part and reinstalled original part. Issue is with console. At this point customer didnt want to proceed with repair since the part itself is almost the cost of a new unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near San Antonio, TX 78240
Drew
Job Details: 03/17/2022
Upon arrival called tech line spoke with Ed. Was told to put the ice maker in harvest mode, which it didnt in diagnostics but it did in the manual mode. Temps were good in unit, inlet valve is good, faulty thermistor on ice maker. Ordering new ice maker per tech line. Unit was dropping ice randomly found faulty separator getting stuck open was told to loosen screws and it didnt work. Ordering new separator per tech line. Received sr#7733203727. ; ordrng 1 W11423781 (Separator assembly) and 1 W11284458 (icemaker)
We serviced a
SAMSUNG RANGE
Model NE59M432OSW/AA
Near Converse, TX 78109
Chris S.
Job Details: 03/17/2022
Customer stated that oven was not cooking food evenly. Found issue to be faulty bake element and order control board just in case.; ordrng 1 DE94-03926B (Control board) and 1 DG47-00038B (Bake element)
We serviced a
WHIRLPOOL DRYER
Model WED8000DW4
Near San Antonio, TX 78258
Jim G.
Job Details: 03/17/2022
I verify a F2E1 error and from then customer description of the the erratic behavior it appears it was a malfunctioning console. A power cycle corrected this issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI7FVCXWY01
Near San Antonio, TX 78242
Jesus C.
Job Details: 03/17/2022
Tested unit. Ice maker not harvesting. Will need new ice maker. Gave customer estimate for repairs. Customer does not want to continue repairs. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Bulverde, TX 78163
Douglas H.
Job Details: 03/17/2022
Customer stated that the shelf with roller is broken. Confirmed that the roller assembly broke off the rivets, the shelf Is needed for functional use. Ordering shelf with roller to resolve the issue. Scheduled for soonest availability. ; ordrng 1 W11243759 (Glass shelf)
We serviced a
KITCHENAID MICROWAVE OVEN
Model KOCE500ESS09
Near San Antonio, TX 78255
S
Job Details: 03/17/2022
Upon arrival with the help of Sebastian was able to see that the main unit was not square causing the right side switch to stay open. Contacted tech line and per tech line the unit is Deemed non repairable. Per tech line Customer to reach out to customer service with file number 7733202929. No further issues at this point. Adrian Sr-7733202929
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78240
Sebastian
Job Details: 03/17/2022
Customer still having concerns with noise is coming from the inside of the unit ordering fan as the unit does not appear to be frosted up to the fan yet the freezer however is frosting up again ordering thermistors and damper for contingency along with the UI just in case. Verified that I did have the thermistor in the right place with a zip tie but the clip has broken it says specifically on the breakdown that the clip has to be in good condition ordering two clips just in case. Fan motor shows back ordered customer to call into Whirlpool to see if they can get it expedited customer has major concerns with the unit ask them to report with whirlpool. Parts team to call Lynn to schedule when backordered part arrives; ordrng 2 W11546684 (Clip)s and 1 W11317276 (Damper) and 2 WPW10384183 (Thermistor)s and 1 W11559968 (Evap motor) and 1 W11581973 (Harness) and 1 W11518204 (Ui)
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Comfort, TX 78013
Sebastian
Job Details: 03/17/2022
Replace drain pump , tested unit good to go
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Alexander, AR 72002
Blake D.
Job Details: 03/17/2022
"Inspected unit for f6e1, unable to run diagnostic, tested dcv to fiaca, from control got 8 dcv, diagnosed to need control and FIACA, control is not flashable ; ordrng 1 W11543998 (Control) and 1 W11478523 (Fiaca)"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Alexander, AR 72002
Blake D.
Job Details: 03/17/2022
"Replaced agitator and gearcase, tested unit ran calibration and auto test, no leaks or unbalance, unit operation checks okay"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB4
Near Benton, AR 72015
Blake D.
Job Details: 03/17/2022
"Inspected unit for not engaging wash cycle, ran diagnostic found error code f4e3 and f7e1, tested voltage going to the motor 44 was the highest I got, tested resistance to the motor got 7.2 resistance, out of range, diagnosed to need control and sump; ordrng 1 W11025157 (Sump) and 1 W11087226 (Control)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Little Rock, AR 72204
Micheal
Job Details: 03/17/2022
Replaced failed main control due to no agitate. Ran diagnostics and calibration. Ran on normal cycle. Tested for leaks and proper operation
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Little Rock, AR 72204
Micheal
Job Details: 03/17/2022
Replaced grinding sump assembly. Tested for leaks and proper operation
We serviced a
WHIRLPOOL WASHER
Model MVWP575GW1
Near Conway, AR 72034
Jeff N.
Job Details: 03/17/2022
Pump grinding and not pumping. Changed pump checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Pearcy, AR 71964
Blake D.
Job Details: 03/17/2022
"Replaced ice bin, tested unit now dispenses ice and the ice bin does not jam and move up, also did a harvest cycle test on icemaker, unit completed harvest cycle and called for water unit operation checks okay"
We serviced a
KITCHEN AID DISHWASHER
Model KDPE234
Near Alice, TX 78332
Adam
Job Details: 03/17/2022
Product is out of warranty and customer has declined any further service diagnostic or repair
We serviced a
GE DRYER
Model PTDS850EM0WW
Near Lake Hamilton, AR 71913
Blake D.
Job Details: 03/17/2022
"Inspected unit for loud noises, after removing the front panel off that holds the drum, found the wheels to be damaged and not staying on the shaft, inspected blower wheel found no damage, diagnosed to need roller assembly WE03X10008 ($68.92) sc ($109.00) and labor ($120.00) customer is paying part and service fee, ($177.92) using check ending in 1937 Customer will pay labor ($120.00) on return; ordrng 1 WE03X10008 (Roller assembly)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Rockport, TX 78382
John L.
Job Details: 03/17/2022
Inspected unit, unit has scratches and dents on body rear and sides on various spots. Most likely damaged by person or persons delivering and installing, as scratches have residual paint from building on sides. Since damage is on body of unit, no repairs can be done. Customer will need to go though Lowes if seeking replacement of unit.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/17/2022
"Replaced valve assembly and knob, tested knob turns with little to no resistance, unable to test burner due to no gas at rent a center, unit operation checks okay"
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near San Antonio, TX 78255
Sebastian
Job Details: 03/17/2022
having issue with Mulion ordering part; ordrng 1 W11177238 (Mullion)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDB03
Near Aransas Pass, TX 78336
John L.
Job Details: 03/17/2022
Installed new compressor and dryer, vacuum lines. Unit held vacuum charged unit with refrigerant, 4.2 ounces of refrigerant used. No signs of leak and unit is cooling. Issue on this unit has been resolved.
We serviced a
WHIRLPOOL WASHER
Model wfw8640bw0
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/17/2022
"Replaced bellow, tested unit ran diagnostic unit filled and started washing, no longer leaks from bellow, unit operation checks okay"
We serviced a
MAYTAG OVEN ELECTRIC (D
Model CWE9000BCB
Near Bulverde, TX 78163
Jim G.
Job Details: 03/17/2022
Customer requested reschedule. ; schdld next appmnt for 3/24 THU !
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS
Near Aransas Pass, TX 78336
John L.
Job Details: 03/17/2022
Inspected unit, knob is missing and shaft on switch is broken. Will need to order a new switch resolve issue on this unit.; ordrng 1 W10434452 (switch-inf)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Little Rock, AR 72205
Micheal
Job Details: 03/17/2022
"Replaced failed evaporator fan motor, replaced motor with harness. Set temps to factory settings. Tested normal"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near San Antonio, TX 78250
Sebastian
Job Details: 03/17/2022
W22ou1apl1 Received authorization to do work replace icemaker found that the icemaker was unresponsive and has good power to it after replacing unit eight harvest and fills up with water good to go
We serviced a
MAYTAG RANGE
Model MER4600LS0
Near Corpus Christi, TX 78415
John L.
Job Details: 03/17/2022
Inspected unit, unit has F1E0 internal board failure. Attempted a reset to see if code would return. After a few minutes code returned. Will need to replace control to resolve this issue.; ordrng 1 W11564652 (Control)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Conway, AR 72034
Jeff N.
Job Details: 03/17/2022
Replaced agitator for burrs and tearing clothes. Checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near San Antonio, TX 78251
Jesus C.
Job Details: 03/17/2022
Door handles stripped. Will not lock on. Will need new handle. ; ordrng 1 W11045125 (Handle)
We serviced a
KITCHENAID MICROWAVE
Model KMBD104GSS
Near Corpus Christi, TX 78412
John L.
Job Details: 03/17/2022
Inspected unit, door remains shut when cook time is set for more than a minute.; ordrng 1 W11199871 (cntrl-elec) and 1 W11209952 (panl-cntrl)
We serviced a
AMANA KITCHEN
Model ADB1400AGS3
Near Conway, AR 72032
Jeff N.
Job Details: 03/17/2022
Ordered inner door. What came in was not right part in box. Reordered. Called customer and let know.; ordrng 1 W11467648 (Inner door panel)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Antonio, TX 78245
Jay
Job Details: 03/17/2022
Arrived at unit. Mold spores inside the fridge. Opened the freezer and its much worse. Also ants in the freezer. Advised customer to clean it and I could be back next week. Customer declined saying they would contact whirlpool over the mold.
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Corpus Christi, TX 78412
John L.
Job Details: 03/17/2022
Inspected unit, found noise to be coming from damper. Will need to replace to resolve this issue.; ordrng 1 W10745484 (damper)
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Little Rock, AR 72227
Micheal
Job Details: 03/17/2022
"Replaced failed sump assembly, Found stripped inlet valve causing leak. Ordered W11535094; ordrng 1 W11535094 (Valve)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFXS25RYMS0
Near Boerne, TX 78015
Drew
Job Details: 03/17/2022
Upon arrival found auger motor was not functioning. ; ordrng 1 WPW10309868 (motor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Kingsville, TX 78363
Adam
Job Details: 03/17/2022
Customer complaint of large gap in top left corner where the door meets cabinet. Also complained of large amounts of condensation in the back top of refrigerator. I did explain to customer that the conversation is due to the large gap in the door seal and that would be resolved after replacing refrigerator door. ; ordrng 3 487576 (Washers)s and 1 2254473 (hinge,door btm) and 1 2201567 (shim) and 1 W10599396 (dor-fip) and 1 W10672339 (cover)
We serviced a
KITCHEN AID DISHWASHER
Model KDFM404KPS0
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/17/2022
Tested unit. Good water fill. Pump powering on but not circulating water. Will need new sump assembly. ; ordrng 1 W11416362 (Pump)
We serviced a
KITCHENAID OVEN
Model KOSE900HSS00
Near Odem, TX 78370
Michael
Job Details: 03/17/2022
Installed new console, turned the breaker on, the display came on, set time and date, the display was ready, set to bake and it gave error code F6E9 ACU lost communication, I reset the breaker 2more times, same issue, per tech sheet advised to replace the control. Ordered the control and rescheduled the customer ; ordrng 1 W11294388 (Control)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Boerne, TX 78006
Drew
Job Details: 03/17/2022
Upon arrival replace jumper control and acu. Tested unit in diagnostics. No further issues at this point
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near Sinton, TX 78387
Michael
Job Details: 03/17/2022
Installed the heat element, turned it on, the element is working normal. The appliance is working normal
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Victoria, TX 77904
Michael
Job Details: 03/17/2022
Installed the control, performed a quick wash diagnostics, completed with no issues or error codes codes. I had the customer start a wash cycle, it started up and spun and then it stopped and did nothing. Installed the harness and started a wash cycle, the appliance is now working normal.