We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Corpus Christi, TX 78413
John L.
Job Details: 04/13/2022
Unstable to make full repair as control board that was received did not have a control board inside box. Will need control to finish repair. Explained issue to customer and will order control for installation.; ordrng 1 W11462458 (Control)
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near San Antonio, TX 78261
Douglas H.
Job Details: 04/13/2022
"Unit not dispensing ice and ice builds up in freezer then leaks onto floor. Found auger assembly locked up causing dispensing issue and found freezer issue to be caused by a clogged drain. Quoted 408.29 p&l, grand total with sc 542.52. Collected sc, remaining balance of 402.52. Customer wishes to proceed with repair. Ordering auger assembly and drain tube to resolve the issues. ; ordrng 1 DA97-05246G (Auger assembly) and 1 DA97-04049E (Drain tube)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Mathis, TX 78368
Adam
Job Details: 04/13/2022
Customer complaint of control board flashing error code F one E0. Code refers to internal board failure. Replace control to resolve issue; ordrng 1 W11511579 (control)
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US0HS00
Near Boerne, TX 78015
Drew
Job Details: 04/13/2022
"Upon arrival replaced the tubing, orifice holder, and burner head to resolve issues. No further issues at this point"
We serviced a
LG REFRIGERATOR
Model n/a
Near Fredericksburg, TX 78624
Garry
Job Details: 04/13/2022
Customer complaint of unit not making ice. Informed by customer at time of my arrival that another tech had serviced unit and it was now making ice. Not charging this customer.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Heber Springs, AR 72543
Jeff N.
Job Details: 04/13/2022
"Found 7-2 error code. Checked connections all good. Ohmed out motor 16.2, tried running diagnostics it gets to pump turning on and gives error code. Water valve and drain pump works fine. Ordered control and sump assy.; ordrng 1 W11462460 (Control board) and 1 W11460946 (Sump assy)"
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Beeville, TX 78102
Adam
Job Details: 04/13/2022
"It is important to note that they should be considered a second ticket first ticket involve the control board this call is centered around front right burner not working. Customer complaint of front right burner Sparks flashed and they no longer responding. Replace burner and switch to resolve issue; rqstng P&A on 1 W10248261 (elmnt-surf) and 1 W11511568 (Control) and 1 3148952 (switch,infinite lf)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Calliham, TX 78007
Adam
Job Details: 04/13/2022
Contacted customer before arrival unfortunately I do not have the tools required to accomplish this job will be rescheduling for next Wednesday the 20th.; schdld next appmnt for 4/20 WED !
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GPS0
Near Fredericksburg, TX 78624
Garry
Job Details: 04/13/2022
"Previous visit found broken detergent dispenser. Replaced Dispenser (W10861000) and returned unit to operation. No leaks, unit is good to go. Job complete. Collected P&L."
We serviced a
KITCHENAID REFRIGERATOR
Model KSRB25FHSS03
Near Little Rock, AR 72223
Micheal
Job Details: 04/13/2022
Inspected unit and found no air flow to fresh food side. Found failed diffuser. Ordered WP2209751. ; ordrng 1 WP2209751 (Diffuser)
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Orange Grove, TX 78372
Adam
Job Details: 04/13/2022
Customer complaint of unit leaving close wet at end of cycle. Inspection of unit shows no error codes. Manually testing hot and cold water valve show hoses were hooked up backwards. Switched connections for proper water supply calibrated unit issue resolved. If by any chance we do return to this property for a call back please send out with a water valve W11096268. Customer is on well water.
We serviced a
WHIRLPOOL DRYER
Model WHD862CHC2
Near Fredericksburg, TX 78624
Garry
Job Details: 04/13/2022
Customer complaint of F9E2 error code and machine shutting off at random. Arrived and contacted Techline as instructed (SR#7733417212 Anthony/Adrian). Replaced board with no improvement. Returning ACU to vendor. Replaced Outlet Hose (W11169712) as per Techline. Tested all relative harnesses. Ordering Heat Pump Assembly (W11551760) as per Techline. Please schedule for soonest availability once parts arrive. ; ordrng 1 W11551760 (Heat Pump Assembly)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Little Rock, AR 72223
Micheal
Job Details: 04/13/2022
"Ran diagnostics and unit would not agitate, replaced actuator from truck stock W10913953. Tested in normal cycle. Operation OK. Tested for leaks and proper operation. ; used 1 W10913953 (Actuator) from stock"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Port Aransas, TX 78373
John L.
Job Details: 04/13/2022
"Installed harness, issue on this unit has been resolved."
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near San Antonio, TX 78216
Jim G.
Job Details: 04/13/2022
I verified a seized compressor. I measured current at approximately ~9A. No frost pattern. Ive order compressor and the recommended Lokring couplers. ; ordrng 1 W11370574 (Compressor) and 1 W11504415 (Coupler) and 1 W11504431 (Coupler) and 1 W11506619 (Coupler)
We serviced a
WHIRLPOOL KITCHEN
Model KUIX535HPS00
Near Little Rock, AR 72212
Micheal
Job Details: 04/13/2022
Inspected unit and found failed external drain pump. W10825875 shows factory back order. ; ordrng 1 W10825875 (Pump)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Port Aransas, TX 78373
John L.
Job Details: 04/13/2022
"Inspected unit found rails offset, readjusted rails and issue has been resolved."
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near San Antonio, TX 78221
Jesus C.
Job Details: 04/13/2022
Tested unit. No error codes. Unit dispensing hot and cold water. No issues during testing. Unit is working properly. Performed customer instruct on proper use and care procedures. Job complete.
We serviced a
KITCHENAID ICEMAKER
Model KUIC15NRXS0
Near Little Rock, AR 72212
Micheal
Job Details: 04/13/2022
"Could not get unit to power up correctly, keeps kicking off. Found shorted main control WPW10226156. ; dspstn on spec-tagged invntry: 1 AF1200 1/4 ACCESS VALVE and 1 W10843121 NON-UV DRIER"
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Port Aransas, TX 78373
John L.
Job Details: 04/13/2022
"Did a temperature of freezer with probe, current reading is 5degrees. Tapped unit to check pressure reading, -5 on low side and 150 on high side. Called Techline and spoke with Travis and relayed findings. According to Techline, findings are within working parameters. And that what is occurring with unit could be something electrical throughouthome causing this issue. Techline updating file with current findings, customer to refer to customer service if questions are needed to be answered.File #7733341559"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Adkins, TX 78101
Daniel
Job Details: 04/13/2022
Returned with parts to repair. Noticed when removing old ice maker that ice maker had dumped 1 batch of ice had filled again and hadnt dumped another batch ever since. Replaced ice maker and tested unit. Ice maker successfully harvested and filled. Unit functioning as designed. If customer calls back return with valve and main control.
We serviced a
AMANA DRYER
Model NED4655EW1
Near La Vernia, TX 78121
Daniel
Job Details: 04/13/2022
Returned with parts to replace. Installed new start switch and tested unit. Unit now powering on and functioning as designed.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS29PBMS00
Near La Vernia, TX 78121
Daniel
Job Details: 04/13/2022
Returned with part to repair. Noticed reservoir was the same 1 piece I was sent out with last time. Called techline to make sure this was the correct part and perhaps a substitute part. Techline gave me the same part number as I had ordered and told me to contact my supplier to make sure part was a sub. Called marcone and marcone confirmed that part was a substitute. Installed new reservoir and tested unit. Unit now functioning as designed without any leakage. Sr 7733415468
We serviced a
AMANA DRYER
Model NED4655EW1
Near Rockwell, AR 71913
Blake D.
Job Details: 04/13/2022
"Inspected unit for not heating, tested voltage going to the dryer got 120 120 14, tested outlet got 120 120 0-13 v, informed customer to call electrician the 240 voltage to run the heater is not present, not allowing the heat to come on, customer did video me testing voltage and I explained that the 240 voltage needs to be there or it wont heat, unit runs as designed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Selma, TX 78154
Chris S.
Job Details: 04/13/2022
Customer stated dishwasher is not drying dishes correctly. Found this to be faulty heating element. Ordering parts customer wants appointment for the 21st of this month thats when shes available.; ordrng 1 W10518394 (heater)
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Hot Springs, AR 71901
Blake D.
Job Details: 04/13/2022
"Inspected unit for lights flashing, found the door not to be close after closing the unit I was able to press start, unit ran filled with water and drain, ran diagnostic found error f5e1 door open/stuck explained to the customer to make sure the door is closed all the way after pressing start, unit runs as designed"
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Schertz, TX 78154
Chris S.
Job Details: 04/13/2022
Replaced valve and latch assembly. Tested unit everything working properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW1
Near Malvern, AR 72104
Blake D.
Job Details: 04/13/2022
"Inspected unit for not allowing water or agitating, ran diagnostic unable to do anything, lid is staying locked and flashing, diagnosed to need control and lid latch, and strike; ordrng 1 W11519742 (Control) and 1 W11481116 (Ui control) and 1 W11394572 (Latch) and 1 W11457841 (Strike)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Schertz, TX 78154
Chris S.
Job Details: 04/13/2022
Replaced dispenser tested unit everything working properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Alexander, AR 72002
Blake D.
Job Details: 04/13/2022
"Inspected unit for not advancing in cycle, ran diagnostic found no error codes, when running auto test unit went into agitator and spin the unit would just hum, went underneath the unit trying to spin I ran help it move but will come to a stop, disconnected power tetsed voltage to capacitor to discharge it, tested ohms, there was no readings in ohms diagnosed to need ; ordrng 1 W11395618 (Capacitor)"
We serviced a
MAYTAG DRYER
Model MEDB835DW3
Near Schertz, TX 78108
Chris S.
Job Details: 04/13/2022
Replaced dryer repair kit. Tested unit everything working properly. Collected P&L 200.53
We serviced a
WHIRLPOOL LAUNDRY
Model WTW4955HW1
Near Little Rock, AR 72206
Blake D.
Job Details: 04/13/2022
"Inspected unit for noise during spin, found when testing spin the basket would early move, found the belt to be very loose on the cam, replaced be,t using truck stock W11239857 (48.27) labor ($72.45) and sc ($109.00) customer paid ($250.39) using check ending 5255 tested spin ran calibration unit operation checks okay; used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Cibolo, TX 78108
Chris S.
Job Details: 04/13/2022
Replaced heating element tested unit everything working properly.
We serviced a
MAYTAG WASHER
Model MVWB955FW1
Near Cibolo, TX 78108
Chris S.
Job Details: 04/13/2022
Replaced control board tested unit everything working properly. Collected part cost 349.50
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Victoria, TX 77904
Michael
Job Details: 04/13/2022
I didnt have the part in my bin. I reached out to DB, unsure where part might be, reordered the part and rescheduled the customer for next available day ; ordrng 1 W10861000 (Dispenser)
We serviced a
AMANA RANGE
Model ACR4303MFB4
Near Nordheim, TX 78141
Michael
Job Details: 04/13/2022
The top elements are not holding temperature, ordered the element kit and rescheduled the customer.; ordrng 1 W11371990 (Element kit)
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Odem, TX 78370
John L.
Job Details: 04/13/2022
Install control board thermostat and heater, issue on this unit has been resolved.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW1
Near Victoria, TX 77901
Michael
Job Details: 04/13/2022
Management said the washer isnt in the store, shows to be in a customers house, issue possibly resolved.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Victoria, TX 77901
Michael
Job Details: 04/13/2022
The control isnt powering on. Good voltage at the wall outlet and appliance, terminal block and harness are in good condition. The top elements are working normal, the control needs to be replaced, ordered the control and rescheduled for the next available day ; ordrng 1 W11528350 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Victoria, TX 77904
Michael
Job Details: 04/13/2022
The appliance still isnt starting up even after changing out the motor and control. I removed the capacitor again and tested it, it gave the correct resistance but then after rechecking it a couple of times its not given the correct resistant. Ordered the capacitor and rescheduled the customer ; ordrng 1 W11158830 (Capacitor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Victoria, TX 77904
Michael
Job Details: 04/13/2022
I didnt have the part in my bin. I reached out to DB, unsure where part might be, reordered the part and rescheduled the customer for next available day ; ordrng 1 W10861000 (Dispenser)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Corpus Christi, TX 78413
John L.
Job Details: 04/13/2022
Unstable to make full repair as control board that was received did not have a control board inside box. Will need control to finish repair. Explained issue to customer and will order control for installation.; ordrng 1 W11462458 (Control)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JZ
Near Mathis, TX 78368
Adam
Job Details: 04/13/2022
Customer complaint of control board flashing error code F one E0. Code refers to internal board failure. Replace control to resolve issue; ordrng 1 W11511579 (control)
We serviced a
AMANA RANGE
Model AER6303MFS3
Near Beeville, TX 78102
Adam
Job Details: 04/13/2022
It is important to note that they should be considered a second ticket first ticket involve the control board this call is centered around front right burner not working. Customer complaint of front right burner Sparks flashed and they no longer responding. Replace burner and switch to resolve issue; rqstng P&A on 1 W10248261 (elmnt-surf) and 1 W11511568 (Control) and 1 3148952 (switch,infinite lf)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Calliham, TX 78007
Adam
Job Details: 04/13/2022
Contacted customer before arrival unfortunately I do not have the tools required to accomplish this job will be rescheduling for next Wednesday the 20th.; schdld next appmnt for 4/20 WED !
We serviced a
MAYTAG WASHER
Model MVW6230HW2
Near Orange Grove, TX 78372
Adam
Job Details: 04/13/2022
Customer complaint of unit leaving close wet at end of cycle. Inspection of unit shows no error codes. Manually testing hot and cold water valve show hoses were hooked up backwards. Switched connections for proper water supply calibrated unit issue resolved. If by any chance we do return to this property for a call back please send out with a water valve W11096268. Customer is on well water.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS1
Near Port Aransas, TX 78373
John L.
Job Details: 04/13/2022
Installed harness, issue on this unit has been resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Port Aransas, TX 78373
John L.
Job Details: 04/13/2022
Inspected unit found rails offset, readjusted rails and issue has been resolved.
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Port Aransas, TX 78373
John L.
Job Details: 04/13/2022
Did a temperature of freezer with probe, current reading is 5degrees. Tapped unit to check pressure reading, -5 on low side and 150 on high side. Called Techline and spoke with Travis and relayed findings. According to Techline, findings are within working parameters. And that what is occurring with unit could be something electrical throughouthome causing this issue. Techline updating file with current findings, customer to refer to customer service if questions are needed to be answered.File #7733341559
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Hollins, VA 24019
Chris S.
Job Details: 04/13/2022
The relay on the control board is closing and opening almost immediately causing the dryer to start and immediately stop. We will order a control board per tech support. ; ordrng 1 W11512506 (Control board)
We serviced a
WHIRLPOOL KITCHEN
Model KRFC704FPS00
Near Roanoke, VA 24012
Chris S.
Job Details: 04/13/2022
The ice maker is working intermittently. ; ordrng 1 W10908391 (Ice maker)
We serviced a
WHIRLPOOL LAUNDRY
Model WED4616FW
Near Roanoke, VA 24012
Chris S.
Job Details: 04/13/2022
A fuse in the panel box is open. Customer will replace the fuse. All operations check okay
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near Vinton, VA 24179
Chris S.
Job Details: 04/13/2022
Sr number 7733419403Product in the RC was 32to 34 degrees F. FC temperature was about 0 degrees F. RC thermistor at the board measured 15.9 k ohms. Customer will observe. There is a broken shelf in the RC. Lowe's promised to replace it.
We serviced a
WHIRLPOOL LAUNDRY
Model WTW7500GC2
Near Roanoke, VA 24016
Chris S.
Job Details: 04/13/2022
I installed the lid and checked operations. All operations check okay.
We serviced a
WHIRLPOOL FREEZER
Model MSS25C4MGZ03
Near Roanoke, VA 24012
Chris S.
Job Details: 04/13/2022
I installed the control board and the thermistor. I defrosted the unit and check defrost and diagnostic cycle. all operations check okay.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Roanoke, VA 24019
Uriah B.
Job Details: 04/13/2022
Found spray arms clogged with food and debris. Needs spray arms upper and lower. Needs one wheel assembly for top rack and slide stop. Cx to wait on repair/do herself. ; ordrng 1 WPW10491331 (Lower spray arm) and 1 WPW10498900 (Upper spray arm) and 1 WPW10082861 (Slide stop) and 1 W11240839 (Rack wheel assembly)
We serviced a
WHIRLPOOL LAUNDRY
Model MVWP575GW0
Near Hollins, VA 24019
Uriah B.
Job Details: 04/13/2022
Replaced drive hub. Ran test cycle. All checks ok.
We serviced a
KITCHENAID KITCHEN
Model KICU509XBL00
Near Roanoke, VA 24015
Uriah B.
Job Details: 04/13/2022
Replaced SL Module. Ran checks. All checks ok.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS956ESS02
Near Cave Spring, VA 24018
Uriah B.
Job Details: 04/13/2022
Center largest Flame is stuttering/fluttering. Will replace the spreader and caps. ; ordrng 1 W10836409 (Spreader) and 1 W10831828 (Caps)
We serviced a
WHIRLPOOL KITCHEN
Model WRB329DMBW03
Near Cave Spring, VA 24018
Uriah B.
Job Details: 04/13/2022
Icemaker makes some noise while in harvest. Will replace icemaker. ; ordrng 1 WPW11556926 (Icemaker)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Roanoke, VA 24012
Chris S.
Job Details: 04/13/2022
The unit is frozen over in the evaporator. The forced defrost worked correctly in forced defrost cycle. The defrost thermistor checked at 35k ohms. We will replace the control. Reference number. 7733367521; ordrng 1 W11546690 (Control board)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Roanoke, VA 24015
Uriah B.
Job Details: 04/13/2022
"Replaced control board, both thermistors and air baffle motor. ; O-emld tckt"
We serviced a
WHIRLPOOL KITCHEN
Model WRX735SDHZ04
Near Roanoke, VA 24018
Uriah B.
Job Details: 04/13/2022
Replaced icemaker fill line. Tested operation in test 25 with t and h jumped. All checks ok.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Roanoke, VA 24017
Chris S.
Job Details: 04/13/2022
This is a duplicate dispatch
We serviced a
KITCHENAID KITCHEN
Model KDFE204KPS0
Near Roanoke, VA 24019
Chris S.
Job Details: 04/13/2022
I installed the element and checked operations. All operations check okay. ; used 1 W11537778 (Element) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Salem, VA 24153
Uriah B.
Job Details: 04/13/2022
S191AQFound freezer module bad. Replaced. All checks ok. Service pointer covers parts and labor. ; used 1 W11462342 (Led module) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 04/12/2022
Last trip found faulty motor and control due to major fluctuations in amp draw. Upon arrival today confirmed diagnosis as the control was overheating and when getting to motor the motor was blistering hot. Replaced both the control and the motor to resolve the issue. Calibrated and ran auto testing to check unit. Unit is functioning as designed now. No further issues at this point.
We serviced a
FRGIDAIRE REFRIGERATOR
Model MET8800FZ01
Near San Antonio, TX 78230
Sebastian
Job Details: 04/12/2022
Call customer pretty sure he has a sealed system issue talk to customer hes gonna cancel the call
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM02
Near San Antonio, TX 78217
Daniel
Job Details: 04/12/2022
Customer reported refrigerator not cooling and food in freezer thawing. Upon arrival found ice/food thawing in freezer. Refrigerator is also not getting cool as needed. I found that compressor was not kicking on. I could hear the compressor try to kick on but then shut off instantly. Sounded like a bad start device. Tested unit with a start device I had in truck stock. Compressor now kicked on as needed and unit was now cooling. Customer decided he would find start device on his own and finish the repair. Removed start device. Customer kept the old start device off unit as he was going to try to purchase a new one and finish repair on his own.
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Atascosa, TX 78002
Jay
Job Details: 04/12/2022
Replaced hinges. Unit closing as it should. Customer complaints about unit squeaking and banging during a cycle. Replaced belt, ordering suspension. ; ordrng 1 W11396716 (Suspension)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ
Near San Antonio, TX 78252
Jay
Job Details: 04/12/2022
Lights in top of fridge and light in freezer did not work. Replaced led pod in freezer and rest in circuit works. Unit working. ; used 1 W10695459 ( Led pod module) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF989SDAM02
Near San Antonio, TX 78248
Garry
Job Details: 04/12/2022
Customer complaint of food in FC not freezing. Arrived to find FC temp at 16F. In consideration of this units history, I went straight to the compressor. Condenser fan running, but compressor temping at 140F. Amp draw peaked at 3.25aac. Diagnosing as sealed system issue and ordering Compressor(W10276644), FC Evaporator(WPW10608485), RC Evaporator(W11492867), and all necessary couplings. Please schedule sealed system tech for soonest availability once parts arrive. ; ordrng 1 W10276644 (Compressor Kit) and 1 WP978025 (Valve) and 1 WPW10608485 (Evaporator) and 1 W11492867 (Evaporator), states that autho needed
We serviced a
KITCHEN AID DISHWASHER
Model KDTE334GPS0
Near Bulverde, TX 78163
Jim G.
Job Details: 04/12/2022
I verified a faulty actuator and sump pump. The actuator was obstructed and could not complete rotation causing the pump to make a loud noise and mostly likely incomplete washes. I replaced the sump pump assembly. Tested thoroughly. Issue is resolved.
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Spring Branch (unincorporated community), TX 78070
Jim G.
Job Details: 04/12/2022
Replaced faulty blower wheel and motor as it was fused together. Issues resolved.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF705HPS01
Near Shavano Park, TX 78231
Garry
Job Details: 04/12/2022
Customer complaint of RC temps out of spec. Previous tech diagnosed this problem as issue with ACU, UI, and Thermistor Clip. Arrived to find temps good in RC & FC but did see Evaporator iced over. Replaced ACU (W11512425), UI (W11512401), and Thermistor Clip (W11546684) and secured thermistor evaporator tubing with zip ties. Returned unit to operation and machine passed all tests. Advised customer to reach out if issues persist. Job complete, unit is good to go. No further issues at this time.
We serviced a
UNKNOWN VENTHOODS
Model UXT4030ADB2
Near San Antonio, TX 78252
Jay
Job Details: 04/12/2022
Unit in warranty. Installers installed power chord but did not connect it. Verified proper power. Connected chord to unit. Unit working.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near San Antonio, TX 78218
Daniel
Job Details: 04/12/2022
Customer reported refrigerator not cooling. Upon arrival found that unit was unplugged. Replugged unit and saw that cooling was off. Turned cooling on and all components of the refrigerator kicked on as it should. Compressor was on and when door switch was closed ice cold air was being circulated through the unit. Customer stated they had unplugged the unit before but couldnt figure out how to turn the cooling back on. Let customer know that they would have to wait 48 hours before unit reaches its correct coolness. Unit functioning as designed.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0AS02
Near San Antonio, TX 78254
Jay
Job Details: 04/12/2022
Rescheduled with helper. ; schdld next appmnt for 4/14 THU AM
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRSA71C1HZ00
Near San Antonio, TX 78260
Sebastian
Job Details: 04/12/2022
Finding temperatures in refrigerator section to be as low as 20? in some spots with damper closed damper seems to be periodically opening and closing did not cut out thermistor to verify until we have a good one most likely thermistor issue in the refrigeration section explain to customer that worst case scenario they have a bad control will proceed with the icemaker and thermistor fix setting up for next Tuesday. ; ordrng 1 W10316760 (Thermistor) and 1 W10873791 (Icemaker)
We serviced a
MAYTAG RANGE
Model MET8800FZ01
Near San Antonio, TX 78260
Sebastian
Job Details: 04/12/2022
8212471, 7733412815. Found that the enamel liner is chipped on this customers oven confirm that the cooktop is not cracked but very minor scratches all cosmetic confirmed with whirlpool that their normal protocol would be to touch it up explained to the customer customer would definitely not like us to touch it up they are going to contact Lowes for further instructions
We serviced a
WHIRLPOOL RANGE
Model WGE555S0BB00
Near San Antonio, TX 78254
Jay
Job Details: 04/12/2022
Unit has no id tag, customer will get with whirlpool and get one.
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near San Antonio, TX 78260
Sebastian
Job Details: 04/12/2022
7733412281 7733376084. Trash compactor is having an issue where the sliding bin is experiencing a wedging effect which is making it hard to slide in and out smoothly confirmed with tech line and by taking pictures that the unit is out of square at the bottom the back of the unit shows to be tighter than the front of the unit pictures attached confirmed with tech line and partner team customer to wait for whirlpool to contact them for swap out
We serviced a
MAYTAG WASHER
Model MHW6000XW2
Near San Antonio, TX 78255
Douglas H.
Job Details: 04/12/2022
Customer stated same issue as before. Checked errors, found F8e3 overflow condition. Tested unit to find issue with valve not stoping the flow of water. Customer wished to proceed with repair. Replaced valve to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near San Antonio, TX 78230
Garry
Job Details: 04/12/2022
Customer complaint of leaking from door dispenser. Arrived to find column of ice formed between ice bucket and separator door, preventing door from closing and/or removal of ice bucket. Cleared oce blockage and ensured separator door was closing well. Ice now dispensing with no leaks. Customer had not drafted ice from the machine in some time, leading to blockage. Advised customer to use a little ice each day/week to keep machine healthy. Job complete, unit is good to go. No further issues at this time.
We serviced a
KITCHEN AID RANGE
Model KFDC558JSS01
Near Fair Oaks Ranch, TX 78006
Douglas H.
Job Details: 04/12/2022
Customer stated right front burner not igniting properly and when it does ignite leaves soot on pans. Found cause to be faulty orifice. During diagnosis attempted to remove orifice on left front burner to test since these two burners are the exact same, orifice in left front burner snapped off right at the top of the orifice holder. Had an extra orifice that fits these burners and now the right front has proper flame but still not igniting from electrode. Issue with burner head. Ordering orifice holder, lp conversion kit and rf burner head to resolve the issues. One of the parts is psp item. ; ordrng 1 W11344539 (Burner head rf) and 1 W11333305 (Orifice holder LF) and 1 W11502161 (LP conversion kit)
We serviced a
JENN-AIR COOKTOP ELECTRIC
Model JIC4536XB00
Near San Antonio, TX 78216
S
Job Details: 04/12/2022
Ineffective service. Tech line will be sending the info to their upper personnel to review. Contacting JennAir. Orlando SR-7732781148 Contacted JennAir and per JennAir the unit is under a review. JennAir will contact the customer in 24-48 hrs to resolve issue. No further issues at this point.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78245
Jesus C.
Job Details: 04/12/2022
Installed new adjusters. No further issues. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW94HEXW2
Near San Antonio, TX 78245
Jesus C.
Job Details: 04/12/2022
Tested unit. Will not start cycle. Will lock but not unlock. Found bad door lock. Will need to replace. Will order door lock. ; ordrng 1 WP8183270 (Door lock)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near San Antonio, TX 78250
Sebastian
Job Details: 04/12/2022
7733410734 Replace motor belt and cam found that the capacitor is showing a zero reading on the microfarads setting on my meter indicating that the capacitor is bad motor just hums even after a change out; ordrng 1 W11428524 (Capacitor)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near San Antonio, TX 78254
Sebastian
Job Details: 04/12/2022
Replaced heater due to low amp draw tested unit unit is now working as it should customer has also applied rinse aid which is made a considerable difference
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ05
Near Helotes, TX 78023
Sebastian
Job Details: 04/12/2022
Found that the water filter housing is leaking ordering the housing to replace customer is having food product freeze in the freezer section ordering thermistor and damper damper sounds like its in bad condition but it is operational replacing both for contingency; ordrng 1 W11346623 (Filter housing) and 1 12002355 (Thermistor) and 1 WPW10594330 (Damper control)
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS31ES0JS01
Near Boerne, TX 78015
Douglas H.
Job Details: 04/12/2022
Last trip found f3e0 open/shorted temp sensor error. Replaced sensor, main control and ui control to resolve the error code issue and the not heating properly issue. Unit back to functioning properly now. No further issues at this point.
We serviced a
KITCHEN AID OVEN ELECTRIC (D
Model KOCE900HSS02
Near San Antonio, TX 78253
Jesus C.
Job Details: 04/12/2022
F6E4. F2E1. Intermittent display issues. Will replace UI. ; ordrng 1 W11396218 (UI)
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS04
Near San Antonio, TX 78253
Jesus C.
Job Details: 04/12/2022
Installed new control and thermistor. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL THIN-TWIN 24' LE
Model LTE5243DQ2
Near San Antonio, TX 78230
Garry
Job Details: 04/12/2022
Customer complaint of dryer not heating. Previous tech found faulty Thermal Fuse. Replaced Thermal Fuse and tested unit. Job complete, unit is good to go. No further issues at this time.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near San Antonio, TX 78256
Sebastian
Job Details: 04/12/2022
Replace the defective heater with the new style heater which will not leak double checked unit for leaks while running live outside of cabinet unit looks good to go.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRMF706ESS01
Near Canyon Lake, TX 78070
Douglas H.
Job Details: 04/12/2022
Last trip suspected leak in SS along with bad compressor. Upon opening SS up confirmed issue not a leak as it had pressure. Blew the lines out with nitrogen to clear obstruction. Ran nitrogen pressure test to ensure no leaks in unit. No leaks and held nitrogen. Replaced compressor. Vacuumed unit, held vacuum. Charged unit held charge. Unit began cooling immediately upon testing. Advised customer of 24-48 hr cool down period. SS p&l under limited warranty
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW2
Near Spring Branch (unincorporated community), TX 78070
Douglas H.
Job Details: 04/12/2022
Last trip found faulty motor and control due to major fluctuations in amp draw. Upon arrival today confirmed diagnosis as the control was overheating and when getting to motor the motor was blistering hot. Replaced both the control and the motor to resolve the issue. Calibrated and ran auto testing to check unit. Unit is functioning as designed now. No further issues at this point.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near San Antonio, TX 78259
Chris S.
Job Details: 04/12/2022
Replaced spark module and burners. Tested unit everything working properly.
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUID508HPS
Near San Antonio, TX 78257
Sebastian
Job Details: 04/12/2022
Changed out the sensor and tested unit found that the reservoir is filling up to spec and working as it should closed out call.