We serviced a
KITCHENAID RANGE
Model KSIB900ESS0
Near Corpus Christi, TX 78418
John L.
Job Details: 03/21/2022
Inspected unit, pride induction burner its only partially heating. Will need to replace burner to resolve this issue. Also rear adjustable foot broken, will need to replace this component as well.; rqstng P&A on 1 W10410578 (hotplate) and 2 W10058460 (foot-level)s
We serviced a
MAYTAG REFRIGERATOR
Model MFW2055FRZ00
Near Corpus Christi, TX 78412
John L.
Job Details: 03/21/2022
Installed control damper, issue on unit has been resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Odem, TX 78370
Adam
Job Details: 03/21/2022
Customer complaint doors have different finishes. Inspection of unit does show that freezer door does look a little brighter than refrigerator door. Hope because this is a cosmetic issue and past 30 days nothing can be done to fix it. Did advise customer to contact Whirlpool customer service to see if They can find a resolution. Issue resolved
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHW08
Near Corpus Christi, TX 78415
John L.
Job Details: 03/21/2022
Installed clip and secured. Advised customer to watch unit to see if issue has been resolved.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Corpus Christi, TX 78410
Adam
Job Details: 03/21/2022
I believe this ticket was generated by Whirlpool to be proactive in regards to service pointer on several models of dishwasher. Noted issue is gaskets or seal for heating element start leak. Job was dispatched with one ticket but claiming two separate products neither of which had a model or serial number applied. Best guess on process of elimination I did find two dishwashers one a whirlpool filed under this ticket needing the heating element replaced and a second KitchenAid dishwasher. try to generate second ticket for KitchenAid dishwasher the job is never uploaded Im sure as to the results never showed up on work order.; ordrng 1 W11047695 (Heating element) and 2 W11104729 (Heater nuts)s
We serviced a
WHIRLPOOL ICEMAKER
Model WUI95X15HZ00
Near Quitman, AR 72131
Jeff N.
Job Details: 03/21/2022
Turned Unit on. Noticed condenser coils dirty. No error codes.. Cleaned coils while unit running. Unit made ice and dropped ice on to cutting grid. Started another cycle. Checks good
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/21/2022
"Inspected unit for not heating, tested voltage got 240 120 120 unit did not lose voltage when turning on cycle, tested fuse found resistance to be in range, tested cut off found no resistance, also tested heating element found no resistance, replaced cutoff and heating element, tested unit now heats, unit operation checks okay ; used 1 279816 (Cutoff), and 1 279838 (Heating element) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Hot Springs, AR 71909
Blake D.
Job Details: 03/21/2022
"Inspected unit for water build up in the freezer, cleared ice on the freezer removed the back panel, found the drain line to be clogged with ice, after removing all ice and using a steamer unit the clogg was cleared, water drained all the way to the drip pan, unit is no longer clogged, unit operation checks okay"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Russellville, AR 72801
Jeff N.
Job Details: 03/21/2022
Surface light went off day before arrived. Tried to re recreate. Could not. Customer stated it may be a week or a month before it comes back on or maybe the next day. Ordered all infinite switches and elements after talking with Doug due to distance.; ordrng 1 W11517959 (Element front left) and 2 W11171119 (Left and right rear)s and 1 W11047722 (Right front) and 1 WPW10434452 (Left front infinite switch) and 1 WP3149400 (Right front infinite switch) and 2 WP3149404 (Left and right rear infinite switch)s
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/21/2022
"Inspected unit for loud noise during spin, ran diagnostic found no error codes, did an auto test and during spin I heard a loud screech noise, replaced belt tested unit no more screeching during spin, ran calibration unit operation checks okay ; used 1 W11239857 (Belt) from stock"
We serviced a
KITCHEN AID DISHWASHER
Model KUDI02IRWH3
Near Little Rock, AR 72103
Micheal
Job Details: 03/21/2022
Customer had just had a counter answer sink remodel. Dishwasher is draining normally but leaking under the sink. Customer is going to call that company back to correct issues
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADW3
Near Morrilton, AR 72110
Jeff N.
Job Details: 03/21/2022
Heater in 2 pieces. All wiring looks good.. Replaced heater ran diagnostics all checked good.
We serviced a
WHIRLPOOL DRYER
Model WED4800XQ0
Near Little Rock, AR 72204
Micheal
Job Details: 03/21/2022
Repaired main harness due to tapping sound on back of dryer. Used one wire tie to set harness in proper position. Tested normal.; used 1 W11390781 (Wire tie) from stock
We serviced a
WHIRLPOOL KITCHEN
Model WRS325SDHZ05
Near Little Rock, AR 72223
Micheal
Job Details: 03/21/2022
"Inspected unit and found very little water flow through the door. Found ill fitting filter, removed filter and it tested normal."
We serviced a
KITCHENAID COOKTOP
Model KCGD500GSS00
Near Little Rock, AR 72212
Micheal
Job Details: 03/21/2022
Inspected unit and found cracked left front igniter causing erratic spark. Ordered burner and igniter; ordrng 1 W10862325 (Ignitor) and 1 W11084058 (Burner)
We serviced a
WHIRLPOOL OVEN
Model RB270PXK0
Near Little Rock, AR 72212
Micheal
Job Details: 03/21/2022
"Found and ordered failed bake element. Customer is requesting first call of the day. Trip $109.00 Labor $98.75 part $83.18 tax $26.18. Collected $120.00 by ck 4759.ordered WP308180.; ordrng 1 WP308180 (Element, bake)"
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JW0
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/21/2022
"Inspected unit for f1e0, ran diagnostic same error code f1e0, pre tech sheet replace control board if the error matches in diagnostic, diagnosed to need control; ordrng 1 W11528350 (Control)"
We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/21/2022
"Replaced control hub and cam, tested unit ran calibration the grinding noise is no longer there, after calibration ran auto test no error codes, unit operation checks okay ; used 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Hensley, AR 72065
Blake D.
Job Details: 03/21/2022
"Replaced ui, tested unit the normal opinion now lights up when you press the cycle , ran normal cycle unit filled washed and drained, unit operation checks okay"
We serviced a
AMANA DISHWASHER
Model ADB1400AGW3
Near Hensley, AR 72065
Blake D.
Job Details: 03/21/2022
"Inspected unit for not draining automatically during the cycle, customer explained that they have to manually drain the water during the cycle, customer was able to press cancel and unit would drain as designed, customer then installed the air gap, customer still had the same ongoing drain issue, ran diagnostic found no error codes, disconnected drain line tried to drain the water little to no water would drain, used shock vac drained water out, test voltage to drain pump got 120, replaced drain pump tested the unit filled with water waited unit wash cycle started then drain the water 3 times after installing new drain pump unit now drains all the way unit operation checks okay; used 1 WPW10348269 (Drain pump) from stock"
We serviced a
MAYTAG WASHER
Model MHW6630HW3
Near Conway, AR 72034
Chad
Job Details: 03/21/2022
"Installed dampers, went to install tub assembly, damaged out box ordered another ; ordrng 1 W11378552 (Tub assembly)"
We serviced a
WHIRLPOOL FREEZER
Model WZF56R16DW06
Near Conway, AR 72034
Chad
Job Details: 03/21/2022
"Installed doorand gasket , to replace out of shape one, left door at cxs residence due to door full of roaches"
We serviced a
KITCHENAID BELLA
Model KRFC704FPS01
Near Little Rock, AR 72205
Micheal
Job Details: 03/21/2022
Removed old housing and tried to replace it with new housing. Found new housing did not have the quick disconnect fittings attached or in the box. Took quick pics of housing..reordered W11024083; ordrng 1 W11024083 (Housing)
We serviced a
MAYTAG REFRIGERATOR
Model MTF2176HRS
Near Little Rock, AR 72206
Micheal
Job Details: 03/21/2022
Inspected unit and found water valve putting to much water in icemaker causing cubes to stick together. Labor $98.75 Trip $109.00 Part $70.88 Tax $25.08. Collected $120.00 by cc 1324. Balance of $183.71...ordered WP61005273.; ordrng 1 WP61005273 (Valve)
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW0
Near Little Rock, AR 72206
Micheal
Job Details: 03/21/2022
"Inspected unit and found loud sqealing noise. Found worn cam assembly.. replaced cam from truck stock. Ran diagnostics and calibration, unit now operating normally ; used 1 W10721967 (Cam) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near San Antonio, TX 78261
Jim G.
Job Details: 03/18/2022
I verified a transmission issue. Ordering gearcase and agitator (washplate) as a precaution as it may be seized. ; ordrng 1 W11423759 (Gearcase) and 1 W11550891 (Agitator)
We serviced a
JENN-AIR ICEMAKER (STANDA
Model KUID508ESS2
Near Shavano Park, TX 78231
Douglas H.
Job Details: 03/18/2022
Customer stated unit not making ice and was hoping it was just clogged as she just had culligan out to change filters. Found issue to be water to unit was turned off. Turned water back on to resolve the issue.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW1
Near San Antonio, TX 78247
Douglas H.
Job Details: 03/18/2022
Customer reported f7e1 error code. Tested unit to find unit not agitating. Upon inspection found cam to be damaged and damaged pulley on motor, also found issue with actuator. Whirlpool shipped actuator, motor and control to customer. Replaced cam with one from truck stock. Used W10721967 cam from stock. Used the motor and actuator that was sent to the customer. To resolve the issue. Calibrated unit and ran auto testing to check unit. Unit is functioning as designed now. No further issues at this point. ; used 1 W10721967 (Cam) from stock
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH78019HB3
Near Von Ormy, TX 78073
Jesus C.
Job Details: 03/18/2022
Installed new door. No further issues. Job complete.
We serviced a
MAYTAG WASHER
Model MHW8630HW3
Near San Antonio, TX 78212
S
Job Details: 03/18/2022
Upon arrival switched out faulty console with new. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM04
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/18/2022
Installed new harness and thermistor. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78207
Drew
Job Details: 03/18/2022
Upon arrival replaced control, and drain pump, cleared out pressure sensor. Tested unit, unit was functioning as designed. No further issues at this point
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near San Antonio, TX 78247
Douglas H.
Job Details: 03/18/2022
Upon arrival customer stated unit stopped leaking since last tech was here. Stated no need for service since unit is functioning properly.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Converse, TX 78109
Chris S.
Job Details: 03/18/2022
Duplicate ticket
We serviced a
WHIRLPOOL OVEN ELECTRIC (D
Model WFE550S0HZ
Near San Antonio, TX 78224
Jesus C.
Job Details: 03/18/2022
Customer states they are only available after 3pm. Not available for todays visit. Will reschedule. Advised we cannot guarantee any timeframes for next visit. ; schdld next appmnt for 3/24 THU !
We serviced a
WHIRLPOOL COOKTOP ELECTRIC
Model G7CE3034XB00
Near Universal City, TX 78148
Douglas H.
Job Details: 03/18/2022
Last trip found a broken knob. Replaced knob to resolve the issue. Customer paid for knob last trip. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL OVEN ELECTRIC (S
Model WOS51EC0HS02
Near San Antonio, TX 78258
Jim G.
Job Details: 03/18/2022
I replaced gasket. Issue is resolved.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near San Antonio, TX 78209
Jim G.
Job Details: 03/18/2022
There seems to have been a loose connector but it is functioning properly. Should the issue persist I would consider a harness and or fan replacement.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Pleasanton, TX 78064
Daniel
Job Details: 03/18/2022
Customer called back and reported leaking from top of unit and ice maker not producing ice. After inspection found frozen reservoir which was causing leaking from reservoir tubing and water valve. Called Techline and Techline had me run some tests and found out then when ice maker tried calling for water and when trying to dispense water that unit would leak from up top. Techline stated on next visit after replacing reservoir to use perma gum to seal any gap from the ice box assembly so that reservoir wont freeze again. Ordering reservoir and rescheduling valve and wire harness. Will return with parts to repair. Sr 7733106692; ordrng 1 W11482382 (Reservoir)
We serviced a
KITCHENAID RANGE
Model KSIB900ESS2
Near Converse, TX 78109
Chris S.
Job Details: 03/18/2022
Replaced display , control board and console. Tested unit everything working properly.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Riner, VA 24149
Uriah B.
Job Details: 03/18/2022
Replaced door. All checks ok.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Christiansburg, VA 24073
Uriah B.
Job Details: 03/18/2022
Replaced wire harness and actuator. Ran tests. Customer to observe.
We serviced a
WHIRLPOOL OVEN
Model KODE500EBS02
Near Max Meadows, VA 24360
Uriah B.
Job Details: 03/18/2022
F2e1 and F1e0 codes present. Continually beeping due to stuck button key. Needs ui and possibly appliance manager. Should be under parts warranty. ; ordrng 1 W11086152 (UI panel) and 1 W11179310 (Appliance manager) and 1 W10801665 (Appliance manager (w/o power supply))
We serviced a
MAYTAG RANGE
Model MER7700LZ0
Near Fredericksburg, TX 78624
Garry
Job Details: 03/18/2022
Customer complaint of scratch on new range top. Attaching quick-pic of customers proof of purchase. ; O-emld tckt
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near San Antonio, TX 78209
Jim G.
Job Details: 03/18/2022
There seems to have been a loose connector but it is functioning properly. Should the issue persist I would consider a harness and or fan replacement.
We serviced a
WHIRLPOOL MW-HOOD COMBO
Model WMH32519HB0
Near San Antonio, TX 78261
Douglas H.
Job Details: 03/18/2022
Customer stated unit has loud noise during operation. Found that it was the damper that was attached to unit causing the noise complaint. Adjusted damper to resolve the issue. Customer also mentioned the light stoped working. Found bulb broken at the base of bulb not creating connection. Used 8206232A from stock to resolve this issue. No further issues at this point. ; used 1 8206232A (Bulb) from stock
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near La Vernia, TX 78121
Daniel
Job Details: 03/18/2022
Customer reported washer would not drain. After inspection found faulty drain pump. Replaced drain pump and tested unit. Unit now functioning as designed and draining as needed.
We serviced a
WHIRLPOOL DRYER
Model WGD5100HW1
Near San Antonio, TX 78216
Garry
Job Details: 03/18/2022
Customer complaint of dryer door not closing all the way. Customer having to wedge object against door to start/maintain cycle operation. Previous visit found faulty door hinges. Replaced 2 Door Hinges (W11551301) to resolve issue. Unit testing good. If issue persists, will need to order Front Panel Assembly (W11402947). Job complete, unit good to go.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near San Antonio, TX 78228
Sebastian
Job Details: 03/18/2022
Found a random furniture dolly jammed under the unit. Not sure how any of us never caught that being weve been working on this thing for two years found cloggage at the bellows found a defective drain pump customer getting error codes for sudsing ordering pressure sensor as well; ordrng 1 W11316246 (Switch) and 1 W11458345 (Pump)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near San Antonio, TX 78219
S
Job Details: 03/18/2022
Upon arrival customer stated unit would not work. Before testing, the unit would beep and show an error code for F8E4. Unit would not allow me to access diagnostic mode due to error code. Ordering 1 W11415067 control and a float switch to resolve issue. ; ordrng 1 W11255994 (Float switch) and 1 W11415067 (Control)
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near San Antonio, TX 78220
Daniel
Job Details: 03/18/2022
Customer reported when powering on unit that a couple seconds later unit would power off. After inspection could not get unit to start due to unit randomly powering off when trying to power on. Un plugged unit to reset unit. Tested unit after reset and unit now functioning as designed. Unit no longer powering off and unit completed diagnostic cycle successfully. Checked for error codes found none. Unit now functioning as it should.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near San Antonio, TX 78222
Daniel
Job Details: 03/18/2022
Returned with parts to replace. Installed new rack adjuster kit. Tested rack usage. Rack functioning as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near San Antonio, TX 78213
Drew
Job Details: 03/18/2022
Upon arrival found the ice maker to be functional. Issue was inlet is freezing. Internal wire issue. Ordering need door to resolve issue, and rescheduling parts. Door is OOS ; ordrng 1 W11551458 (Door)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW1
Near Little Rock, AR 72211
Micheal
Job Details: 03/18/2022
Inspected unit and found newly installed belt loose and squealing. Replaced belt from truck stock W11239857. Tested unit and found operation normal ; used 1 W11239857 (Belt) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Antonio, TX 78249
Drew
Job Details: 03/18/2022
Upon arrival replaced control. Unit allowed me into test mode and unit initially tested fine. After trying to run the cycle in normal the drain pump actuated and kept coming on. Ordering drain pump due to faulty drain pump. Customer will be home for a short window starting at 3pm ; ordrng 1 W10919003 (pump-water)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Alexander, AR 72002
Blake D.
Job Details: 03/18/2022
"Replaced dampers, tested unit ran diagnostic high speed spin did not get off balance or bounce on the sides, unit operation checks okay"
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WOC54EC0HS04
Near Schertz, TX 78108
Chris S.
Job Details: 03/18/2022
Customer stated the consul was getting stuck in turning off by itself and light stays on an oven. Ordering main control board and door switch waiting on Consol to come in.; ordrng 1 W11261167 (cntrl-elec) and 1 W10883049 (latch-door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Little Rock, AR 72103
Blake D.
Job Details: 03/18/2022
"Inspected unit for not dispensing ice/not making ice, pulled ice bin out found the ice bin to be full but found ice ball blocking the path for the ice, removed ice ball, after removing ice customer now can call for ice, tested the impeller found impeller to run as designed, test ice maker went through a full harvest cycle and called for water, unit operation checks okay"
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near San Antonio, TX 78247
Jim G.
Job Details: 03/18/2022
Replaced all parts. Issue resolved.
We serviced a
WHIRLPOOL COMPACTOR
Model GX900QPPS6
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/18/2022
"Inspected unit for getting stuck during the harvest cycle, tested unit held the start button customer confirmed that was the noise it makes and showed me a video, diagnosed to need switch ; ordrng 1 WP9871824 (Switch)"
We serviced a
KITCHEN AID ICEMAKER (STANDA
Model KUIX535HPS00
Near San Antonio, TX 78260
Douglas H.
Job Details: 03/18/2022
Last tech spoke with techline, techline recommended to replace recirculating pump and test and if issue persists replace control. Replaced control to resolve the issue. Unit testing good now. No further issues at this point.
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5105HW0
Near Judsonia, AR 72081
Chad
Job Details: 03/18/2022
"Arrived at 1250, no answer, waited til appointment time, no one came home. Cx neighbor arrived before leaving saying cx be here in 10mins, installed gearcase, cam, belt, and guard to replace leaking gearcase, damaged guard, belt and pulley.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Cibolo, TX 78108
Chris S.
Job Details: 03/18/2022
Customer called back stating that door was still not opening right. Were you ordering previous parts and additional parts to fix the issue. Front panel is out of stock.; ordrng 1 W11176456 (glass-door) and 1 WPW10481433 (nameplate) and 1 W11209792 (trim-door left) and 1 W11232008 (trim-door right) and 1 W11105139 (brkt-glass) and 1 W11389703 (Bracket)
We serviced a
KITCHENAID ICEMAKER
Model KUIX535HPS00
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/18/2022
"Inspected unit for not turning on, tested voltage to out let got 120 120 0, unplugged external drain pump and plugged in compressor, unit came on, replaced drain pump tested unit now fills and drains found no leaks, used a plastic Matt to help customer move ice machine back to to the house, unit operation checks okay unit ; dspstn on spec-tagged invntry: 1 W10825875 PUMP"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near San Antonio, TX 78204
S
Job Details: 03/18/2022
Upon arrival customer stated unit would not heat in the oven. Switched out sensor and unit still did not heat. Noticed the control was glitchy as well. Verified a faulty bake element. Ordering 1 W11528352 control and 1 W11022836 bake element to resolve issues. ; ordrng 1 W11528352 (Control) and 1 W11022836 (Bake element)
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Hot Springs, AR 71901
Blake D.
Job Details: 03/18/2022
"Inspected unit for basket being loose, ran diagnostic found error code f7e7 and f7e1, ran manual spin found the basket wouldnt turn, looked underneath the unit found cam and belt to be missing, also found inner ring to be damaged, diagnosed to need cam belt and inner ring; ordrng 1 WPW10531289 (Inner ring) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
JENN-AIR MICROWAVE OVEN
Model JMDFS24HM01
Near San Antonio, TX 78253
Jesus C.
Job Details: 03/18/2022
Door opening intermittently throughout cycle. Called tech line. Sr 7733098690. Will replace switches and interlocks. ; ordrng 3 W11397156 (Switch)s and 1 W11580028 (Switch) and 1 W11201860 (Latch) and 1 W11201858 (Latch)
We serviced a
WHIRLPOOL KITCHEN
Model WRS325SDHZ08
Near Little Rock, AR 72227
Doug M.
Job Details: 03/18/2022
"Unit is being exchanged by Metro,due to part on factory backorder"
We serviced a
SCOTSMAN ICEMAKER (STANDA
Model CU50PA-1C
Near San Antonio, TX 78232
Jim G.
Job Details: 03/18/2022
I verify issue isolated to fill mechanism (electrode sensor). It was mispositioned however there also seems to be a faulty drain pump. ; ordrng 1 A39462-021 (Drain pump assembly)
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Hot Springs, AR 71913
Blake D.
Job Details: 03/18/2022
"Inspected unit for not heating, tested voltage got 120 240 120, turned unit in does heat, tested temp ran for 5 mins never lost heat, voltage stayed around 120 240, checked vent found little heat coming out informed customer to have vent cleared, unit operation checks okay"
We serviced a
AMANA DISHWASHER
Model ADB1400AGB1
Near San Antonio, TX 78254
Jesus C.
Job Details: 03/18/2022
Tested unit. Not draining. Found wiring to drain pump damaged. Repaired harness. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW1
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/18/2022
"Replaced control, lower harness, and valve, ran calibration and auto test no error codes, unit operation checks okay; dspstn on spec-tagged invntry: 1 W11165546 VALVE"
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5105HW0
Near Judsonia, AR 72081
Chad
Job Details: 03/18/2022
"Arrived at 1250, no answer, waited til appointment time, no one came home. Cx neighbor arrived before leaving saying cx be here in 10mins, installed gearcase, cam, belt, and guard to replace leaking gearcase, damaged guard, belt and pulley.; dspstn on spec-tagged invntry: 1 W10721967 CAM and 1 W11239857 BELT"
We serviced a
WHIRLPOOL COOKTOP GAS
Model WCG97US0HS00
Near San Antonio, TX 78259
Jim G.
Job Details: 03/18/2022
Regulator replace but manifold is needed. Manifold sent earlier was not correct. ; ordrng 1 W10594395 (Manifold)
We serviced a
JENNAIR MICROWAVE
Model JMV8208BAS
Near Hot Springs Village, AR 71909
Blake D.
Job Details: 03/18/2022
"Inspected unit for no display, tested voltage to outlet 120 120 0, the buttons work but there is no display, diagnosed to need stainless panel WPDE94-01402F part is no longer available, same with the control W10182042 no longer available, unable to order parts NLA"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300ESS
Near San Antonio, TX 78255
Sebastian
Job Details: 03/18/2022
Found a damper to be the cause of the noise customer has a recording of it as well verified that the freezer section is dry no ice buildup and fan sounds good in there do not appear to have damper on truck stock ordering part; ordrng 1 WPW10594329 (Damper)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78245
Jesus C.
Job Details: 03/18/2022
Installed new filter housing. No further issues during testing. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Searcy, AR 72143
Chad
Job Details: 03/18/2022
"Cx refused service stating they had warranty, advised them to contact whirlpool and home depot to discuss the issue"
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near San Antonio, TX 78222
Daniel
Job Details: 03/18/2022
Customer reported dryer taking multiple loads to dry. After inspection found dryer functioning as it should. Heating element kicking on as needed. Checked vent tubing behind dryer and there was no blockage. Customer did state that vent went up to the roof. I did recommend for him to get the vent checked out for any blockage. Other than that unit is functioning as designed. All components on unit functioning as needed.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS4
Near Searcy, AR 72143
Chad
Job Details: 03/18/2022
"Installed control to rep,ace one which w as s intermittently failing, checked function, operation checks ok"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JB0
Near Natalia, TX 78059
Jesus C.
Job Details: 03/18/2022
Installed new switches. No further issues. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Little Rock, AR 72223
Micheal
Job Details: 03/18/2022
Replaced open cycle tstat due to no heat. Performed amp draw which are at 4amps and 18 amps.. Unit operating normally
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502EPA02
Near San Antonio, TX 78209
S
Job Details: 03/18/2022
Upon arrival switched out 3 faulty leds. Returning 3 unused leds. Tested unit and unit functions as designed. No further issues at this point.
We serviced a
WHIRLPOOL Kitchen
Model n/a
Near Little Rock, AR 72212
Micheal
Job Details: 03/18/2022
Customer canceled at door
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Converse, TX 78109
Chris S.
Job Details: 03/18/2022
Duplicate ticket
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHV04
Near Little Rock, AR 72212
Micheal
Job Details: 03/18/2022
Inspected unit and found doors unlevel and kick plate not installed correctly. Adjusted doors as level as possible and removed and correctly reinstalled kick plate. Educated customer on different features of unit. Unit operating normally
We serviced a
WHIRLPOOL DRYER
Model WED9290FW0
Near San Antonio, TX 78255
Sebastian
Job Details: 03/18/2022
Replace both ui and control I am not getting any more error codes unit working as designed
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Conway, AR 72032
Jeff N.
Job Details: 03/18/2022
"Inspected unit for stopping with time still showing, checked power, good. ran diagnostics, no error codes found, ran quick wash found nothing. From past talking with tech support they had me order control and ui board to fix problem. Ordered control and ui.; ordrng 1 W11322883 (Control) and 1 W11325572 (UI control (white))"
We serviced a
WHIRLPOOL OVEN ELECTRIC [S
Model WOS51EC0HS02
Near Boerne, TX 78006
Drew
Job Details: 03/18/2022
Upon arrival found a communication issue with the ui and acu. Buttons lagging, powering off. Ordering acu and console to resolve issues ; ordrng 1 W11296171 (console) and 1 W11261167 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Conway, AR 72032
Jeff N.
Job Details: 03/18/2022
Unit at Zellner's. Closing this order and opening order with right address.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near San Antonio, TX 78257
Drew
Job Details: 03/18/2022
Replaced module to resolve issues
We serviced a
WHIRLPOOL DRYER
Model MED6630HC2
Near Conway, AR 72032
Jeff N.
Job Details: 03/18/2022
"Inspected unit for huming noise and burning smell, ran diagnostics, no errors found, tried to start diagnostics, only heard humming, got out of diagnostics, held door switch, started a cycle, only heard humming, manually spun basket, the cycle then started up, checked voltage to unit got 120vac at L1 and 120vac at L2 and 240vac when L1 and L2 touched, ordered motor.; ordrng 1 W11364931 (Drive Motor)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Von Ormy, TX 78073
Jesus C.
Job Details: 03/18/2022
Called tech line. Unit having intermittent power loss issues. Might be caused by dc supply. All fans operational. All heaters working. Al leds working. Check all harness on evap for corrosion. No corrosion. Could not duplicate power loss issue. Will leave deli drawer UI unplugged to see if issue reoccurs. If issue does reoccur then issue caused by led driver control. If issue does not reoccur then Issue caused by break in harness for UI. Sr 7733214623. Will Order freezer upper drawer and fascia. Both are damaged. ; ordrng 1 W11387053 (Bin-freezer) and 1 W11170612 (Harness) and 1 W10804160 (Led control)
We serviced a
WHIRLPOOL KITCHEN
Model KCGS956ESS02
Near Conway, AR 72034
Jeff N.
Job Details: 03/18/2022
Home flex leak detector finding leak on right front burner and right back burner. Coming from orfice. Ordering valves for both burners on right side. Bubbled all fittings under unit to regulator found nothing.; ordrng 1 W11199023 (Gas valve right front) and 1 W10717628 (Right rear valve)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near San Antonio, TX 78261
Jim G.
Job Details: 03/18/2022
I replaced sump and drain pump. Issue is resolved.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Greenbrier, AR 72058
Jeff N.
Job Details: 03/18/2022
"Temps in unit 50 degrees ff and fc. Compressor running, fans running, evaporator frost pattern just toward top. Amps too low at compressor. Unit has r600 leak. Customer taking back to place of purchase. Does not want to keep unit."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near San Antonio, TX 78223
Daniel
Job Details: 03/18/2022
Returned with parts to repair. Defrosted unit. Installed new UI and main control. Called Techline to help me verify all components are working as they should. After multiple tests found unit functioning as designed. Thermistor passed and heater is kicking on as it should. Unit functioning as designed. Job complete SR 7733215002
We serviced a
MAYTAG WASHER
Model MVW6230RHW1
Near Conway, AR 72032
Jeff N.
Job Details: 03/18/2022
Unit at Zellner's. Closing this order and opening order with right address.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Boerne, TX 78006
Sebastian
Job Details: 03/18/2022
Verified bad pump had glass in it, replaced pump.
We serviced a
WHIRLPOOL KITCHEN
Model WRF757SDHZ03
Near Greers Ferry, AR 72067
Jeff N.
Job Details: 03/18/2022
Evaporator fan is squealing. Ordered Evaporator fan and motor assy.; ordrng 1 W11578030 (Evaporator fan) and 1 WP67006337 (Blade)