Local Reviews

ApplianceCare Rated 4.7 out of 5 stars based on 1823 customer reviews

Jim G.

Jim G.

WASHER MAYTAG MVWC360AW Duplicated ticket.

Near Saddle Blanket, San Antonio, TX 78258
Colton B.

Colton B.

WASHER AMANA NTW4516FW3 "Customer complaint is a washer that leaks. Found no error codes and unit performed well in automatic diagnostics test. Started normal cycle, washer has an overfill issue. Water got above half way and was still filling. Ordering new control board to resolve issue. ; ordrng 1 W11170317 (cntrl-elec)"

Near Cherry Canyon, Helotes, TX 78023
Michael R.

Michael R.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Top rack fell off, customer also said the appliance didn’t seem to be working properly, advised her without the top sprayer from the top rack it wouldn’t clean as well, found F6E4 error code, removed the filter and found it was clogged up, removed and cleaned out, put back in place and ran a diagnostics test, completed with no issues. Ordered part adjuster assembly for top rack ; ordrng 1 W10712395 (adjuster)"

Near Larimore St, Victoria, TX 77904
Adam H.

Adam H.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Inspection of unit shows right pantry drawer light switch not responding. Replace switch and drawer liner to resolve issue; ordrng 1 C3680310V (switch- li) and 1 W10730610 (pan-utilty)

Near Legends Dr, Corpus Christi, TX 78414
John L.

John L.

DRYER MAYTAG MEDB835DC "Inspected unit, unit getting F4E3 air flow. Checked ventilation for any issues none found, cleared code. Code returns when unit has not even been in use. Issue with control unit. Replace to resolve this.; rqstng P&A on 1 W10793301 (cntrl-elec)"

Near Port Aransas, TX
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRSA71CIHN00 264 Nautilus port a. Address on file is not where unit is located. Refrigerator that customer is calling about is at 264 nautilus Port Aransas. I did contact customer and advise them of new appointment time. Ordering an icemaker as pre-ID from customers description of issue with units. ; ordrng 1 W11130444 (icemaker)

Near Cabaniss Rd, Corpus Christi, TX 78415
Michael R.

Michael R.

RANGE JENN-AIR n/a "Arrived at customers house at 10:40AM for job 18404, the customer didn’t respond to my calls or vm. No one was home left magnet on customers front door, will need to reschedule ; O-emld tckt"

Near Tampa Dr, Victoria, TX 77904
John L.

John L.

RANGE JENN-AIR JGRP548HL00 "Inspected unit, found issue with bake side not getting gas to burner. Replace valves and bake burner to resolve this issue.; ordrng 1 W10145680 (valve-gas) and 1 W10311268 (valve-gas) and 1 W10311335 (burnr-brlr) and 1 W10896959 (regulator) and 1 W11106980 (BAKE TUBE) and 1 W11121317 (SPARK MOD)"

Near Deer Meadows Ln, Seadrift, TX 77983
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Installed, top off unit. Held pressure. Is cooling. Issue resolved."

Near Airline Rd, Corpus Christi, TX 78412
John L.

John L.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Inspected unit, found wiring in door to dispenser motor has burned up. Wiring cannot be reused, door will need to be repalced to resolve this. Unit also has issue with lower icemaker, icemaker has crack in tray and leaks water causing ice to build up in ice bin. Will come back next week to install lower icemaker.; rqstng P&A on 1 W10215646 (motor,dispenser) and 1 W10347114 (shaft) and 1 W10634615 (dor-fip ss) and 1 W10663687 (door-ice) and 1 W10683115 (icemaker) and 1 W10710619 (plate)"

Near Co Rd 798, Mathis, TX 78368
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "The customer couldn’t take the old filter out to replace it. I showed the customer how to remove and replace the filter, purged the water dispenser, appliance is working normal"

Near Brooks Rd, Victoria, TX 77904
Adam H.

Adam H.

DISHWASHER MAYTAG MDB6701AWQ Sr# 7726553611. WPW10130695. Parts that were ordered for this unit to not come with the doorhandle after contacting Mark Cohen to do part research to see if they could narrow down the part it doesn’t fact come with a black handle now manufacturer has stopped producing specific components with a white handle. After explaining situation to customer who is obviously upset about the time frame I have ordered the new part with assurances from Macon that it will be complete kit. SR number above is from tech line when I called to try and troubleshoot situation their response was contact parts research.; ordrng 1 WPW10130695 (latch kit)

Near Chandler Ln, Corpus Christi, TX 78404
John L.

John L.

WASHER MAYTAG MVWC565FW1 "Ran unit on bulky with small articles of clothing, unit filled to max amount. Ran unit on normal with same clothing, water level reached normal level. Called Techline spoke with Cathy, after letting Techline know finding. Techline advised that unit is running normal, and filling unit as need. No issue."

Near Odem, TX 78370
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Removed back panel in freezer and installed parts ordered, replaced back panel and plugged appliance back in, appliance is working normal"

Near Raab St, Victoria, TX 77901
Adam H.

Adam H.

RANGE WHIRLPOOL WFE525S0HS1 Sr# 7726556587. Spoke with tech line about trying to find specific harness for units. Based off of the conversation I’ve had with tech line they have decided to mark the unit as voided warranty. There are several pictures in SD quick pic that show splices in both harness wire and power cord for units customer also states that owner has recently at home re-wired. SR number above. Unit is now considered out of warranty and renters will be contacting homeowner to relay information about cost of fixing units gave rough estimation only. Main harness part number W11134844. Control board part number W11204519. Terminal block part number W10245259. Terminal block nut x3 part number 3400029. Terminal cover part number W10326122. Again customer was given a very rough estimation of part cost and a 3x times labor count.

Near Pompano Pl, Corpus Christi, TX 78411
Michael R.

Michael R.

WASHER WHIRLPOOL NTW4516FW3 "Installed part ordered, calibrated and performed a diagnostics test, also tested the spin and agitation cycles on manual test, the appliance is no longer making the knocking noise and working normal"

Near Mumphord St, Victoria, TX 77901
Uriah B.

Uriah B.

FREEZER WHIRLPOOL WRX988SIBM03 Would like Chris to come take a look. ; schdld next appmnt for 12/6 FRI 8-12

Near Apple Blossom Cir, Roanoke, VA 24019
Uriah B.

Uriah B.

DRYER WHIRLPOOL WED5620HW0 "Stacked unit. Motor getting power, but not spinning. Drum spins freely without obstructions. Needs motor and blower wheel. ; ordrng 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel)"

Near Lusters Gate Rd, Blacksburg, VA 24060
Michael R.

Michael R.

WASHER MAYTAG MVWC416FW0 "Installed parts ordered, calibrated and performed a diagnostics test, completed with no issues or error codes"

Near Estelle Ln, Victoria, TX 77905
Michael R.

Michael R.

WASHER MAYTAG MVWC565FW1 "There was no water coming out on the cold side, replaced inlet valve with one from truck stock, calibrated and performed a diagnostics test, inlet valve and appliance are working normal ; used 1 W11210459 (VALVE) from stock"

Near Robert E Lee Rd, Victoria, TX 77905
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 sr#7725676080. Arrived at customers location customer did not immediately answer the door as I was preparing to leave customer did come out I did have access to the refrigerator customer states that previous tech did not need to have groceries removed from refrigerator in order to work on unit not only that but customer states refrigerator has been unplugged for two days. I try to explain to customer that I wouldn’t fact need the groceries removed but I will take care of everything else customer at that point became hostile started to swear And said I didn’t want to do my job because I was being lazy just like last time I was there and informed them then as well as many other times that the unit would have to be cleaned out and defrosted in order for me to put in the components. At that point I told the customer to have a good day and I started to leave the Home customer demand in my name which I did give and then slammed the door behind me tell me

Near Petronila Rd, Robstown, TX 78380
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL NED4655EW1 "Found motor locked up because mounting was incorrect from factory. Replaced blower wheel and motor. All checks ok. ; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER) from stock"

Near Mews Hill Dr, Cave Spring, VA 24018
Adam H.

Adam H.

WASHER WHIRLPOOL WTW7500GW0 Inspection of unit shows error code for lid lock failure. Replace lid lock with stock part. Calibrated unit ran verification cycle all issues resolved.; used 1 W10810403 (LATCH) from stock

Near E Main Ave, Robstown, TX 78380
Doug M.

Doug M.

N/A N/A WFW9050XW00 "Inspected unit for leaking, found hole inside the bellow, diagnosed unit needs bellow. ; ordrng 1 WPW10381562 (bellow)"

Near Legends Dr, Little Rock, AR 72210
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL NTW4516FW1 Unit not under warranty as far as paperwork shows. Cx still renting through “Buddy’s”. Will need proof of warranty or cx to pay svc charge. Cx not willing to pay svc charge today.

Near Pechin Ave SE, Roanoke, VA 24013
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found crack in dispenser line on back of unit. Repaired with John Guest fitting. All checks ok. Pics of buckled floor in SD Quick Pics. ; used 1 WP2198677 (GUEST FITTING) from stock

Near Leisure Ln, Blacksburg, VA 24060
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL ED2VHEXVB01 "Replaced water v fill valve and ice maker, due to over filling causing ice too build up. Not allowing proper air flow too fresh food side. Tested unit operation checks ok"

Near Lionel Dr, Little Rock, AR 72209
Doug M.

Doug M.

ICEMAKER KITCHENAID KUIS18NNTB0 "Replaced listed parts due to multiple issues with unit per tech line,tested unit operation checks ok"

Near Heritage Hills Dr, Benton, AR 72019
Doug M.

Doug M.

DRYER WHIRLPOOL MEDB766FW "Inspected unit , found Dyer door out of adjustment due too installers reversing door. Adjusted hinges unit checked ok."

Near Dorado Beach Dr, Little Rock, AR 72212
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Replaced control board, due to green led light not on with 120v to board,calibrated unit operation checks ok"

Near Mace Cir, Conway, AR 72032
Doug M.

Doug M.

WASHER WHIRLPOOL WTW5000DW3 "Replaced drive motor due to f7e7 error code weak drive motor and squeaking,tested unit operation checks ok"

Near Skyline Dr, Conway, AR 72032
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER WHIRLPOOL WDF520PADM7 Uninstalled removed heater replaced heater ran test cycle heater works all operations normal. Advised of survey and paper.

Near Cansiglio, Cibolo, TX 78108
Justin  R.

Justin R.

DISHWASHER WHIRLPOOL WDF540PADM1 "Found control board and wire harness going to control completely damaged. Unit has multiple burn marks, control has melted on some parts. TJ from techline is assisting, SR7726539528. Unit has damage to inside of console panel. Unit would need new harness, control board and console. Called safety Department and documented with them. SR 7726521029."

Near Amigo Dream, San Antonio, TX 78253
Jim G.

Jim G.

REFRIGERATOR JENNAIR JS48SEDUDB00 Replaced control. Tested unit. Issue resolved.

Near Smokey Mountain Trail, Bulverde, TX 78163
Tommy B.

Tommy B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer stated that the issue is the unit was leaking water from the freezer section. Foundation to be ice obstruction in the drain pan. Removed evaporator cover and used the steam gun to defrost debris. Unit tested good now with no further issues. Yes to survey.

Near Lamar Bridge, San Antonio, TX 78249
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Found the freezer light out, customer had removed the light but pulled the connector coming from interior wiring. Not able to reinstall connector, unplugged fridge and plugged back in and unit lights came back on. Informed customer LED supply board is going bad and would need to be replaced. Customer doesn’t want to go forward with repair. Freezer light would be covered but cannot put connector back together."

Near Sandy White, San Antonio, TX 78253
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WFW6620HW0 Issue was broken bellow. Replace bellow. Ran diagnostics cycle. No other issues. Unit working as design. Job complete

Near Castle Grove Dr, San Antonio, TX 78231
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

WASHER MAYTAG MVWX655DW1 "Complaints are the dispenser fill line was off and detergent side stayed full found fill cap on drawer was off reinstalled tested drawer empties all water directed customer on this Called tech line spoke to Kurt sr number 7726541308 he advised ,that this is normal and cleaning fill cap and drawer is listed in manual and he said to use light cycles if towels are frayed no errors all operations normal. Advised of survey and paper"

Near Corsica Dr, Cibolo, TX 78108
Colton B.

Colton B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Last time out techline diagnosed a bad dual valve. Replaced dual valve to resolve issue, unit tested good."

Near Camino Tower, Boerne, TX 78015
Jim G.

Jim G.

COOKTOP ELECTRIC JENNAIR JIC4536XS Replaced cooktop. Issue resolved.

Near Eagles View, Spring Branch, TX 78070
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Determined icemaker is functional and water valve is it appears terminal cable was not pushed in all the way.

Near River View Dr, Spring Branch, TX 78070
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MICROWAVE OVEN WHIRLPOOL WOC97EC0HZ03 Called tech line spoke TJ SR number 7726538771 he advised that Whirlpool is releasing update to correct issue with UI but no time frame he advised me to try to replace UI but says update will more than likely fix to issue will also order ACU in case needed to avoid delay in repair . Will need to change SSID number in settings once new console is connected to have WiFi work rescheduled December 10.; ordrng 1 W11261165 (CONTROL) and 1 W11299279 (CONSOLE)

Near Landmark Haven, Cibolo, TX 78108
Sherman  J.

Sherman J.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Changed evaporator fan out. Had to do a lot of defrosting before I could start. Ran diagnostics on unit. No further issues at this time. Yes to survey and leave behind.

Near Friendship Dr, Comfort, TX 78013
Douglas H.

Douglas H.

OVEN ELECTRIC (D KITCHEN AID KEBS207SSS04 Last trip found faulty control board. Replaced control resolved issue. Unit tested good and collected P&L

Near W Hosack St, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH76719CS1 "Arrived unit working and service pointer is not for this particular serial , did find service pointer W10866910 which indicates issue in control, inspected control found relay partially melted. Advised customer that unit will need new control and cannot indicate if interlock will be needed customer declined repair. if both part needed service fee good for 90 days.; rqstng P&A on 1 W11244490 (INTERLOCK ) and 1 WPW10622237 (cntrl-elec), states that autho needed"

Near Jasmine, Schertz, TX 78154
Douglas H.

Douglas H.

WASHER MAYTAG MVWB835DW4 Piece of sharp metal sticking out on inner tub. Ordering tub and gearcase to resolve issues.; ordrng 1 W10811956 (drum assy) and 1 W10811960 (spin basket)

Near Telford Way Dr, Boerne, TX 78006
Sherman  J.

Sherman J.

DISHWASHER MAYTAG MDB8979SFZ2 Found faulty latch. Replaced latch. Erased error codes. Ran diagnostics on unit. No further issues at this time. Yes to survey and leave behind. ; used 1 WPW10653840 from stock

Near Los Cedros Loop, Kerrville, TX 78028
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW96HEAW0 Customer stated unit wasn’t working on extra fast mode. Tested unit everything tested good. Explained to customer unit is working good but if issue happens again it could be control board. Customer is still under 90 days warranty

Near Ranger Creek Rd, Boerne, TX 78006
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF540PADM3 "Customer complaint is that the dishwasher is not draining. Dishwasher was full of water when I arrived. Customer states it has worked for the past year, but just stopped working. No changes to garbage disposal. Held down the cancel button and the dishwasher drained. Ran unit through diagnostics and the unit drained at end of cycle. No issues with dishwasher while in home. Quoted customer cost of labor and parts if needing a drain pump. If customer calls back,need to order drain pump (W10876537) for return visit. Collected service call. Balance due is estimate only.; ordrng 1 W10876537 (drain pump)"

Near Ares Way, San Antonio, TX 78245
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR KITCHEN AID KBFN402ESS00 Issue is broken gasket. Part is defective not fitting unit. Costumer will call kitchenaid. Since to check if part is still been made.

Near Lost Arbor Cir, San Antonio, TX 78240
Douglas H.

Douglas H.

WASHER WHIRLPOOL WFW96HEAW0 Upon arrival customer stated unit was working good no need for service. Customer still under 90 warranty

Near Ranger Creek Rd, Boerne, TX 78006
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHENAID KODE500ESS004 Swapped out broken glass door with new door to resolve cosmetic issue. Unit ready for resale.

Near Rim Dr, San Antonio, TX 78257
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Found noise coming from capillary tube on evaporator called SG he advised me to straighten it out after so noise has decreased called tech lime to see if there was any recommended repair for this spoke to Liam sr number 7726545437 he had me turn dryer to horizontal position decreased noise more but still present he did not recommend any further steps said refrigerant passing will make some noise. All operations normal advised of email survey and paper.

Near Kitty Hawk Rd, Universal City, TX 78148
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE WHIRLPOOL WGE745C0FS00 Removed sensor tested found issue still present replaced board and side spacers tested unit all operations normal advised of survey and paper.

Near Colonial Bluff, Universal City, TX 78148
Richard G.

Richard G.

REFRIGERATOR WHIRLPOOL WRS571CIHW00 Customer states the icemaker is no longer working and the refrigerator is not cooling. The freezer compartment has ice covering the entire area where the evaporator is. Service call and labor are covered as last visit was under 90 days. Thawed out freezer section and tested defrost heater. All good. Entered diagnostics and tested all components. All good. Unit is good to go.

Near Appomattox St, San Antonio, TX 78245
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTE104ESS3 Determined faulty heating element. ; ordrng 1 W10703867 (heater)

Near Shepherds Ranch, Bulverde, TX 78163
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found icemaker arm frozen over. Determined that the water fill tube is freezing due to lack of voltage from dispenser UI. KurtSR# 7726543015. ; ordrng 1 W11130216 (cntrl-elec)

Near Windway Dr, Spring Branch, TX 78070
Christian G.

Christian G.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Issue stated by customer: refrigerator making popping noise intermittently. Ran unit through diagnostic tests, could not recreate noise. Customer states popping starts after compressor turns on. Waited till compressor turned on, did not hear noise. Recommended customer record noise and give us a call if issue persists."

Near Laheema Harbor, San Antonio, TX 78251
Christian G.

Christian G.

MICROWAVE OVEN WHIRLPOOL W11245506 Issue stated: microwave making loud noise from fan. Found screws loose in back and top. Unit test good.

Near Richland Hills Dr, San Antonio, TX 78251
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Complaint was unit making noise. Found compressor making rattling noise also Costumer concerns are refrigerator has inside cracks. Costumer would like a new unit since it’s only 5days old. Call tech line. Sr 7726541761. Got transfer to trade partners. They will called costumer to see if what’s the next step.

Near Grey Horse Run, San Antonio, TX 78260
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFC704FSS00 Customer complaint was unit ice maker didn’t work and freezer have ice on the bottom of unit. Ordering new ice maker and freezer door seal to resolve issue. Called AIG approved 392.43 parts and labor.; ordrng 1 W10897938 (gasket-dor) and 1 W10908391 (icemaker)

Near Marble Lake, Live Oak, TX 78233
Jim G.

Jim G.

DRYER WHIRLPOOL WED5000DW2 Andrew SR# 77256544976 co firmed with techline. Issue stems from bad cord. Neutral line is not completing 120 vac circuit.

Near W Branch Crossing, Spring Branch, TX 78070
Sherman  J.

Sherman J.

DRYER WHIRLPOOL WED5620HW0 Control and console are not working. Checked voltage. All good. ; ordrng 1 W11296383 (CONSOLE) and 1 W11298841 (BOARD)

Near TX-534 Loop, Kerrville, TX 78028
Steven G.

Steven G.

WASHER MAYTAG MVWB755DW0 "Checked washer found unit not doing anything,ran diagnostics found fault codes F8E6, F9E1 and F0E5 ran cycle found blue wire to pump broken off replaced spade ran test unit is working normal now"

Near Ancient Coach, San Antonio, TX 78213
Christian G.

Christian G.

RANGE WHIRLPOOL WFG525S0HS1 Issue stated by customer! Gas stove not heating. Voltage checked good. Gas line opened fully. Ran unit through diagnostic cycle. Unit tested good. Informed customer of survey.

Near San Antonio, TX 78254
Devon F.

Devon F.

DRYER WHIRLPOOL WED5620HW0 Customer complaint was unit making noise cus not loading unit correctly unit is operating as designed.

Near Redriver Pass, San Antonio, TX 78259
Richard G.

Richard G.

MW-HOOD COMBO WHIRLPOOL WMH32519FS0 "Replaced transformer, thermostat, capacitor, diode, and magnetron. Tested to complete. Unit is good to go. Called techline to get the issue/repair documented. Spoke with Ed. SR# 7726543747"

Near Overlook Point, San Antonio, TX 78245
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

RANGE MAYTAG MER8700DE1 Removed old element replaced with new tested all operations normal customer military gave discount for Tier 1 labor. Advised of survey and paper.

Near Lookover Bay, Converse, TX 78109
Devon F.

Devon F.

DRYER WHIRLPOOL WED6620HW0 Customer complaint was unit would start for a while then shut off. Last visit tech line suggested replacing front panel. Ordering new control board to resolve issue. Cus also stated can she have an after 3 pm.; ordrng 1 W11350214 (CONTROL BOARD )

Near Rocky Oak St, San Antonio, TX 78232
Justin  R.

Justin R.

COOKTOP GAS WHIRLPOOL KCGD500GSS00 "Found 2 knobs melting, also right crate is missing the rubber gasket at bottom that protects the cooktop. Customer needs first appointment on return. ; ordrng 1 W10821819 (grate-kit) and 2 W10884723 (knob)s and 1 W10884725 (bezel-knob)"

Near Tulip Bend, San Antonio, TX 78253
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRF555SDFZ07 Installed new rails on freezer door. Door sealing properly. No issues during testing. Tested to complete.

Near Remolino, San Antonio, TX 78237
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

REFRIGERATOR WHIRLPOOL WRS973CIDM00 Issue was unit leaking water. Found water valves tubes were not connected properly. Adjusted tubes to valve. Tested unit. No more water leaking. Job complete. Service fee collected.

Near Bass Knoll, San Antonio, TX 78260
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Issue was that evaporator kept freezing up. Replaced defrost thermistor from truck stock, the Evap wire harness was the wrong part. Issues resolved. ; used 1 W10902214 (THERMISTOR) from stock"

Near Clarendon, Boerne, TX 78015
Christian G.

Christian G.

DISHWASHER KITCHENAID KDPE334GPS0 Issue stated by customer: dishwasher leaking. Pulled dishwasher out. Doing lock/sealing tab broken off sump. Ordering sump motor.; ordrng 1 W11162733 (pump&motor)

Near Cicero Ave, San Antonio, TX 78218
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

MW-HOOD COMBO WHIRLPOOL WMH32519FS0 Issue was was not turning on or door closing. Found Support interlocks spring we’re out of place. Fix the issue. Unit now working as design.

Near Bass Knoll, San Antonio, TX 78260
Justin  R.

Justin R.

WASHER MAYTAG MVWB765FW3 "Found the unit not releasing cold water, replaced unit valve with truck stock and tested in diagnostics. Unit went through test with no new fault codes. Went over survey with customer and leave behind. ; used 1 W11165546 (VALVE) from stock"

Near Blackbridge, San Antonio, TX 78253
Colton B.

Colton B.

OVEN ELECTRIC (D WHIRLPOOL WOD77EC0HS01 Customer complaint is an hour glass frozen on UI and UI is unresponsive. Ordering a new UI panel to resolve. ; ordrng 1 W11351648 (CONSOLE)

Near Pfeiffers Gate, , TX 78015
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL ED5GTGXNQ15 "Dispenser front housing is damaged and would need to be replaced, marcone no longer carries part needed. Unit does not have a repair I can fix. Charging both service calls on other ticket."

Near River Meadow, Castroville, TX 78009
Steven G.

Steven G.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Checked refrigerator found unit low on freon found dye at drier that was put on from Appliance Express removed drier and replaced with new drier, vacuumed and charged unit everything checks ok"

Near Galit Cove, San Antonio, TX 78230
Jim G.

Jim G.

WARMING DRAWER KITCHENAID KEWD105HSS06 Determined issue stems from thermal fuse (part no 6). Ordered part. Will return. ; ordrng 1 WP4450934 (thrmst-fix)

Near High Point Cir, Spring Branch, TX 78070
Tommy B.

Tommy B.

REFRIGERATOR JENN-AIR JFI2089WES8 Last visit found it to be faulty control. Swapped out with new control and entered the program code. Unit tested good now. Collected P&L.

Near E Birdsong, San Antonio, TX 78258
Colton B.

Colton B.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Issue was that the filter was stuck in the housing. Replaced filter housing and filter to resolve issue. Unit tested good.

Near River Ridge, Boerne, TX 78006
slockhart@appliancecareoftexas.com

slockhart@appliancecareoftexas.com

DISHWASHER KITCHENAID KDTM404EBS3 Removed sump assembly installed new ran test cycle sump working but still found OWI error replaced control tested all operations normal advised customer of survey and paper

Near Everett Loop, Converse, TX 78109
Justin  R.

Justin R.

DRYER MAYTAG MEDB765FW0 "Need to order console and control on unit, no power on UI. ; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"

Near W Loop 1604 N, San Antonio, TX 78253
Steven G.

Steven G.

WASHER WHIRLPOOL WFW5620HW0 "Checked washer customer complaint is water sitting in fabric softener cup, ran cycle softener is siphoning out with some water left which I advised customer this is normal, she will use and call if any problems"

Near Prima Vista St, San Antonio, TX 78233
Douglas H.

Douglas H.

ICEMAKER (STANDA KITCHENAID KUIC15PRXS2 Customer stated unit not working properly. Tested unit everything tested good. Educated customer on proper use of unit.

Near Bandera Hwy, Kerrville, TX 78028
Richard G.

Richard G.

MICROWAVE OVEN JENN-AIR JMC3415ES01 "Replaced turntable motor and control. Tested unit. Turntable rotates and microwave heats. After testing a second time, the turntable stopped turning again. Determined that the door is not latching completely when closed lightly. When this happens, the microwave runs, but the turntable doesn’t and it does not heat. When opening the door again and pushing it closed, the microwave works normally. Need to order interlocks.; ordrng 1 W10872235 (fuse) and 1 W10872290 (lever-swth) and 1 W11098744 (brkt-mount) and 3 W11397156 (SWITCH)s"

Near Ruidosa Downs, Helotes, TX 78023
Douglas H.

Douglas H.

REFRIGERATOR KITCHEN AID KBFN502ESS02 Customer stated unit was making a clunky noise. Issue was door hinge was not tightened properly. Tightened door hinge and everything working properly. Told customer if issue comes up again we will come with parts needed.

Near W Creek St, Fredericksburg, TX 78624
Jim G.

Jim G.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Replaced harness. Issues resolved.

Near Caleb Cir, San Antonio, TX 78258
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Determined issue is due to faulty bimetal thermistor. ; ordrng 1 W11334745 (EVAPORATOR HARNESS)

Near Lantana Vista, Spring Branch, TX 78070
Douglas H.

Douglas H.

FREEZER WHIRLPOOL WZF56R16DW04 Unit had bad compressor and bad fan. Replaced both to resolve the issues. Unit held vacuum and charge. Began cooling immediately upon testing. Unit now functioning properly. No further issues at this point.

Near Old Blanco Rd, Kendalia, TX 78027
Jim G.

Jim G.

WASHER MAYTAG MHW6630HC0 Determined water is still leaking. Ordering dispenser and tub seal. ; ordrng 1 W11314648 (bellow) and 1 W11316600 (drawer) and 1 W11316604 (hose)

Near Scenic Lullaby, Spring Branch, TX 78070
Colton B.

Colton B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Issue was broken adjusters on dish rack. Replaced rack and adjusters, unit tested good."

Near Winecup Hill, San Antonio, TX 78256
Tommy B.

Tommy B.

DISHWASHER WHIRLPOOL n/a Customer stated the unit is not drying satisfactorily. Ran diagnostics with no error codes and also checked for heated function. Unit is testing normally at this time. Reviewed use and care and proper loading and unloading procedure with customer. Unit is functioning as designed.

Near Secession Ln, San Antonio, TX 78240
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER MAYTAG MVWB765FW2 Complaint was white stain are left after wash. Replace drawer and control board. No error codes. Unit dispensing enough water.

Near Twynbridge, San Antonio, TX 78259
Jesus C.

Jesus C.

DRYER AMANA NED4655EW1 Found bad thermal cutoff. Replaced cutoff. Dryer heating. No issues during testing. Job complete. ; used 1 279816 (CUTOFF-TML) from stock

Near West Ave, San Antonio, TX 78201
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

WASHER WHIRLPOOL WFW8620HC2 Called tech line recommend to get a dry ntc. Since unit still giving f5e3 code. Costumer call costumer service since she wants unit replace. W10919909; ordrng 1 W10918779 (heater) and 1 W10919909

Near Legacy Ridge, San Antonio, TX 78260
Jesus C.

Jesus C.

DRYER AMANA NED4655EW1 Duplicate ticket for 64506

Near West Ave, San Antonio, TX 78201
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WOC75EC7HS00 Part arrived damaged out of box. Ordering new blower and rescheduling.; ordrng 1 W11109174 (blower)

Near Chapel Bell St, San Antonio, TX 78230
Devon F.

Devon F.

OVEN ELECTRIC [S WHIRLPOOL WOS72EC0HS01 Customer complaint was unit display is all black reset unit twice screen still black ordering new control panel to resolve issue.; ordrng 1 W11351998 (CONTROL PANEL)

Near Castello Way, San Antonio, TX 78259
Jesus C.

Jesus C.

MW-HOOD COMBO WHIRLPOOL WMH31017FB0 "Tested microwave. Found fuse blown and bad door switches. Replaced interlock and switches. Replaced fuse. Tested microwave. All test pass. No further issues. Tested to complete. ; used 1 W10138793 (FUSE-THRML), and 1 W10727360 (SWITCH) from stock"

Near Kirshner Way, San Antonio, TX 78252
Tommy B.

Tommy B.

REFRIGERATOR KITCHENAID KRFC704FPS01 Previous tech ordered a part that will not resolve the issue. Ordering parts to resolve ice melting issue. Icemaker is also in disrepair; ordrng 1 W10793257 (plate) and 1 W11115534 (icemaker)

Near Travertine Ln, Castle Hills, TX 78213
Colton B.

Colton B.

OVEN ELECTRIC (D KITCHEN AID KODC304ESS Issue is that nothing on oven works. Fuses blew during self clean cycle and customer reported a loud noise coming from blower. Order all fuses and both blowers to resolve issue next trip.; ordrng 1 W11025102 (fuse-thrml) and 1 W11034459 (thrmst-fix) and 1 W11165152 (thrmst-fix) and 1 WPW10016550 (blower) and 1 WPW10176670 (blower)

Near Boerne Forest, Boerne, TX 78006
Colton B.

Colton B.

DISHWASHER WHIRLPOOL GU1200XTLS3 "Issue is a noisy dishwasher while washing. Took pump assembly apart and cleaned out debris, unit is still noisy. Finding issue to be a bad wash motor. Ordering a new sump assembly to resolve issue. ; ordrng 1 W10782773 (pump&motor)"

Near Keeneland Dr, Fair Oaks Ranch, TX 78015
Tommy B.

Tommy B.

WASHER MAYTAG MVWX655DW0 Last visit found issues with tub and gearcase. Swapped with new parts and ran calibration cycle along with automatic test cycle. Unit testing good now with no further issues.

Near Royal Hunt, San Antonio, TX 78250
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 Fresh food section at 18. Freezer at 5. Dampener is open. Called techline. Thermistors reading good at control. Dampener is opening and closing. Suggest replacing control. Sr 7726376612; rqstng P&A on 1 W11196400

Near Loy Dr, San Antonio, TX 78228
Justin  R.

Justin R.

WASHER MAYTAG MVWB835DW4 "Unit showing LF code, F7E0, and F3E2. Unit has multiple scratches on door, and console. Replaced water inlet valve and ran through diagnostics. Unit passed all test. Went over survey with customer and leave behind. ; used 1 W11165546 (VALVE) from stock"

Near Taylor Grove, San Antonio, TX 78254
Richard G.

Richard G.

DISHWASHER WHIRLPOOL WDF520PADM7 Customer states unit was not draining again. She moved the drain hose and it started draining again. Entered diagnostics and found no error codes. Ran automatic test and unit drained as it’s supposed to. No standing water in unit. She states that the unit will not drain after the cycle sometimes and has to bless the drain button to make it drain. Drain pump has already been changed and is working fine. Ordering control.; ordrng 1 W10906426 (cntrl-elec)

Near Bluff Spurs Trail, San Antonio, TX 78023
John L.

John L.

OVEN KITCHENAID KOSE500EWH04 "Customer claims that unit was supposed to be picked up and taken back by Lowe’s, does not want unit fixed. Service denied."

Near Haverhill Ln, Corpus Christi, TX 78411
Jesus C.

Jesus C.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Call customer. Customer wants to reschedule.; schdld next appmnt for 12/6 FRI !

Near Champion Cliff, San Antonio, TX 78258
Michael R.

Michael R.

DRYER ROPER RED4516FW0 "The dryer wouldn’t start, all fuses were good, installed motor from truck stock part 279827. Put appliance back together, the appliance started and is heating and working normal"

Near Anaqua Ave, Victoria, TX 77901
Justin  R.

Justin R.

RANGE MAYTAG MGR5750ADW Found range to have a bad burner head. Will need to order and replace burner to fix issue. Collected 165.00 for 2 appliance service call for unit. 175.99 is left balance for repair. ; ordrng 1 WP3412D024-26 (burnr-head)

Near River Meadow, Castroville, TX 78009
Adam H.

Adam H.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Install components unit is now cooling issue resolved

Near Airline Rd, Corpus Christi, TX 78412
Michael R.

Michael R.

WASHER MAYTAG MVWB765FW3 "Installed part ordered, cleared error codes, calibrated and performed a diagnostics test, completed with no error codes, inlet valve and appliance are working"

Near N Crescent Dr, Victoria, TX 77901
John L.

John L.

RANGE WHIRLPOOL WFE525S0HV1 "Installed components, issue resolved."

Near FM 1069, Aransas Pass, TX 78336
Jim G.

Jim G.

WASHER MAYTAG MVWC360AW Rescheduled for tomorrow. ; schdld next appmnt for 12/4 WED !

Near Saddle Blanket, San Antonio, TX 78258
Adam H.

Adam H.

WASHER WHIRLPOOL MVWB835DW4 Install components calibrated unit ran verification cycle all issues resolved

Near Sea Secret St, Port Aransas, TX 78373
John L.

John L.

RANGE WHIRLPOOL WFG505M0BS3 "Inspected unit, found heat making its way to outer glass. Which is getting extremely hot, will replace seal and door to resolve this issue.; ordrng 1 W10387343 (support) and 2 W10420753 (hinge-door)s and 1 W10445013 (trim-door) and 1 W10445015 (trim-door) and 1 W10535767 (glass-door) and 1 W10535778 (gaskt-door) and 2 W10544145 (brkt-glass)s and 1 W10544145 (brkt-glass) and 1 W11051158 (glass-door)"

Near Kamelia Ln, Corpus Christi, TX 78410
Michael R.

Michael R.

WASHER WHIRLPOOL WTW4855HW1 "Installed part ordered, calibrated and performed a diagnostics, completed with no issue, tested agitation and spin cycle on manual, the appliance is working normal"

Near Flamingo Dr, Victoria, TX 77901
Michael R.

Michael R.

WASHER MAYTAG MVWB855DC3 "F6E2 error code, the UI was not communicating, wouldn’t allow me to do do anything. Ordered parts and rescheduled the customer ; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)"

Near Shannon Valley Dr, Victoria, TX 77904
Michael R.

Michael R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "The customers complaint is condensation on the inside part of the the freezer door, none on arrival. The plastic was not peeled off on the door and it was not level. Peeled off the plastic and leveled the appliance, appliance is working normal"

Near E Leona St, Port Lavaca, TX 77979
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT549SZDB00 "Inspected unit, found water tube to icemaker not set in icemaker correctly causing water to leak out and creating sheets of ice in freezer. Readjusted line, tested issue resolved"

Near Timberline Dr, Portland, TX 78374
Adam H.

Adam H.

ICEMAKER KITCHENAID KUIX535HPA00 Inspection of unit shows no error codes also manual and automatic testing show all components working as intended. Evaporator where ice is supposed to form is not cooling. Replace compressor to resolve issue.; ordrng 1 W10200037 (drier-tube) and 1 W10536005 (compressor)

Near Marseille Dr, Corpus Christi, TX 78414
John L.

John L.

REFRIGERATOR WHIRLPOOL WRT348FMEB00 "Inspected unit, found leak to be from water line to icemaker from valve. Cut bad section and replaced line. Issue resolved."

Near Boca Chica Dr, Portland, TX 78374
John L.

John L.

DRYER WHIRLPOOL WED5000DW2 "Inspected unit, sound coming from rollers. Checked rollers for issues, found roller shaft to be out of line also shafts have a bit of scarring which creating a grinding noise. Placed lubricant to shafts, but noise remains. Shafts and rollers will need to be replaced to resolve this issue.; ordrng 1 3397590 (sub 349241t) and 1 W10359269 (support roller shaft) and 1 W10359270 (support roller shaft)"

Near Sherman St, Corpus Christi, TX 78416
Michael R.

Michael R.

WASHER WHIRLPOOL WTW8500DC1 "F5E1, F7E6, F2E1, F0E5, F6E2 error codes, cleared out the codes and tried to calibrate and run a diagnostics test, UI wouldn’t allow me to, I was able to test the lid lock on manual, it’s good. Ordered UI and control, rescheduled customer ; rqstng P&A on 1 W10838672 (console) and 1 W10858072 (cntrl-elec)"

Near Angus St, Victoria, TX 77904
Adam H.

Adam H.

WASHER MAYTAG MVWB835DW4 Inspection of unit shows error code for long fill no fill. Replace water valve to resolve issue.; ordrng 1 W10758828 (valve) and 1 W10849297 (harns-wire)

Near Airline Rd, Corpus Christi, TX 78412
Uriah B.

Uriah B.

LAUNDRY WHIRLPOOL WTW5000DW2 Found unit in emergency drain. Found error F8e1. Reset unit. Ran auto test. Verified water flow. Started deep water wash. All checks ok.

Near Holly Ln, Daleville, VA 24083
Chris S.

Chris S.

BELLA WHIRLPOOL WRF954CIHZ00 Freezer product temperature is currently at about 0 degrees. Customer complaint is that the ice cream gets to hard. Instructed Customer to monitor product temperature.

Near Fairway Forest Dr, Salem, VA 24153
Uriah B.

Uriah B.

WASHER MAYTAG MVWC465HW2 Unit in emergency drain when arrived. Found no error codes in diagnostic. Ran through auto test perfectly. Reset and recalibrated unit. Cx to observe.

Near Autumn Wood Ln, Hollins, VA 24019
Adam H.

Adam H.

WASHER WHIRLPOOL WTW4855HW1 Inspection of unit shows two small but noticeable dents in front of cabinet also paint is chipping. Replace cabinet to resolve issue. Customer has concession number on file.; ordrng 1 W10478060 (cabinet)

Near Lantana Dr, Port Aransas, TX 78373
Adam H.

Adam H.

RANGE WHIRLPOOL WGE745C0FS01 Inspection of unit shows visibly broken/failed vent trim on upper door. Replace to resolve issue; ordrng 2 W10410341 (spacer)s and 2 W10575917 (spacer)s and 1 W10845034 (glass-door)

Near Wooldridge Rd, Corpus Christi, TX 78413
Chris S.

Chris S.

MICROWAVE WHIRLPOOL WMH78019HZ1 The cavity thermistor connector was unhooked at the control board. I reconnected the thermistor connector and checked operation. All operations check ok.

Near Gaylord Rd, Cave Spring, VA 24018
Chris S.

Chris S.

OVEN KITCHENAID KODE500ESS04 I turned off power to the unit and checked all the connections. All the connections appeared to be well connected. I turned on power and checked operation. All operations check ok.

Near Rosalind Ave SW, Roanoke, VA 24014
Chris S.

Chris S.

DRYER WHIRLPOOL WED4815EW1 The dryer is running and heating but the timer isn’t moving. ; ordrng 1 WPW10185982 (timer)

Near Darst Ave, Dublin, VA 24084
Uriah B.

Uriah B.

DRYER MAYTAG MEDB835DW4 Needs blower wheel. Wheel is out of balance. ; ordrng 1 WP697772 (blower wheel)

Near Blue Heron Dr, District D-01, VA 24073
Chris S.

Chris S.

RANGE WHIRLPOOL WFE540H0AS1 The heating element is broken. We will order and replace. ; ordrng 1 W10823729 (elmnt-surf)

Near Karen Dr, Salem, VA 24153
Uriah B.

Uriah B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 FC led module is bad again. Needs module. W11205083; ordrng 1 W11205083 (module)

Near Peppers Ferry Rd NW, Christiansburg, VA 24073
Uriah B.

Uriah B.

REFRIGERATOR KITCHENAID WRV986FDEM01 FC module out. Needs freezer module. ; ordrng 1 W11205083 (module)

Near Lantern St, Roanoke, VA 24019
Uriah B.

Uriah B.

REFRIGERATOR MAYTAG MFI2570FEZ05 MNF9Fnfapl1 policy adjust Needed wire harness to icemaker. Used stock icemaker 2923. Needs ice box divider and motor.; ordrng 1 W11378860 (WASHER) and 1 WP63052 (IMPELLER) and 1 WPW10309864 (divider) and 1 WPW10317991 (motor)

Near Cedar St SE, Roanoke, VA 24013
Chris S.

Chris S.

REFRIGERATOR JENN-AIR JFX2897DRM02 The freezer module isn’t working causing the refrigerator modules are also out. Will replace the freezer module. ; ordrng 1 W11205083 (module)

Near Crystal Creek Dr, Cave Spring, VA 24018
Uriah B.

Uriah B.

WASHER MAYTAG MVWC416FW1 Needs agitator.; ordrng 1 W10836692 (agitator)

Near Stephenson Ave SW, Roanoke, VA 24014
Doug M.

Doug M.

OVEN WHIRLPOOL WOS72EC7HV01 "Inspected unit for display blanking out, performed service diagnostics found no error codes, called tech line tech said this model will put itself to sleep, customer just has to hit power button to restore display. Verified normal operation unit checks ok SR#7726539599"

Near S Rogers Rd, Lake Hamilton Township, AR 71913
Chris S.

Chris S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 The inverter box is getting voltage and the compressor ohms out correctly but the compressor doesn’t seem to be getting power to start and run. Will replace the inverter box. ; ordrng 1 W11087200 (invrtr-box)

Near Sterling Dr, Blacksburg, VA 24060
Uriah B.

Uriah B.

WASHER MAYTAG MVWX655DW1 Given the cx has had another tech out and supposedly changed the suspension. Still has a wobble in spin with nothing in it. Needs basket and driveshaft/gearcase.Will need Lowe’s approval. ; ordrng 1 W10752719 (basket) and 1 W11035751 (gearcase)

Near Buffalo Cir, Salem, VA 24153
Uriah B.

Uriah B.

OVEN WHIRLPOOL WFE505W0HS1 Hinge pin popped. Needs both hinges. ; ordrng 1 W10347464 (hinge-door) and 1 WPW10299226 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Thaxton Rd, Pulaski, VA 24301
Doug M.

Doug M.

DISHWASHER KITCHENAID KDTE104ESS "Inspected unit for not heating, looked up codes found the 7-1 no heat error, performed auto test, found at the end of test heater did come on, found hot water supply is 100 degrees, informed customer hot water supply should be around 120 degrees, or main control board will disable heater again. Verified normal operation unit checks ok"

Near Wild Mango Cove, Benton, AR 72015
Chris S.

Chris S.

DRYER WHIRLPOOL WED4815EW1 The dryer is running and heating but the timer isn’t moving. ; ordrng 1 WPW10185982 (timer)

Near Darst Ave, Dublin, VA 24084
Doug M.

Doug M.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Inspected unit for not making ice, test found that the customer is packing the freezer to full and the air flow from the bottom isn’t reaching the the ice maker. Informed customer about air movement, ice maker has ice in the mold, a nd I’ve bin is full,unit checked ok."

Near Bristol Ct, Little Rock, AR 72211
Doug M.

Doug M.

WASHER WHIRLPOOL WTW4816FW2 "Inspected unit for not completing cycle,performed service diagnostics found cold water not entering unit,removed supply line found water supply good,diagnosed to need fill valve; ordrng 1 W11210459 (valve)"

Near Mountain Vista Ct, Hot Springs, AR 71909
Doug M.

Doug M.

WASHER WHIRLPOOL WFW5090JW0 "Inspected unit for not starting,performed service diagnostics found partial display and unit would not advance through test,diagnosed to need ccu and ui board ; ordrng 1 W11334605 (ELEC CNTRL ) and 1 W11367297 (UI BOARD )"

Near Millcreek Rd, Whittington Township, AR 71901
Tommy B.

Tommy B.

RANGE WHIRLPOOL GR448LXPQ2 "Customer stated that they must use higher settings than usual for cooking. Called techline spoke to Andrew. 7726522866; rqstng P&A on 1 8188048 (COOKTOP), states that autho needed"

Near Rindle Ranch, San Antonio, TX 78249
Devon F.

Devon F.

WASHER MAYTAG MVWB835DW "Customer complaint was unit Will not turn on, tested control board for proper voltage pass and control board led light flashing. Ordering new control panel to resolve issue. Called AIG auth 451.35 for parts and labor; ordrng 1 W11112656 (console)"

Near Ambush Grove, San Antonio, TX 78247
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOD51EC0HS01 "Customer complaint is that the unit will sometimes shut off and will have to unplug unit and plug it back in to get it to work. Entered diagnostics and found error codes F6E4, UI to control state status. Ordering UI and control.; ordrng 1 W11261167 (cntrl-elec) and 1 W11297709 (console)"

Near Arroyo Spg, San Antonio, TX 78253
Devon F.

Devon F.

REFRIGERATOR KITCHENAID KRFC704FPS03 Customer complaint was unit would not light when dark in room replaced unit UI to resolve issue unit operating as designed.

Near Pebble Falls, San Antonio, TX 78232
Devon F.

Devon F.

DISHWASHER KITCHENAID KDFE104DSS5 Customer complaint was unit wouldn’t dry ran diagnostics got error codes F4E3 wash motor not running and F7E1 for heater ran diagnostics mode to recalibrate units heater unit operating as designed.

Near Sagecrest Dr, San Antonio, TX 78232
Jesus C.

Jesus C.

WASHER AMANA NTW4516FW2 Tested washer. Found suspension is bad. Will ordering new suspension. ; ordrng 1 W10821951 (suspension)

Near La Violeta St, San Antonio, TX 78211
Devon F.

Devon F.

WASHER MAYTAG MVWB835DW3 Customer complaint was unit would walk on spin cycle. Readjusted spring holders and adjusted unit legs to stabilize the unit. Unit is operating as designed. Collected SC of 113.66 check

Near Tranquil Trail Dr, San Antonio, TX 78232
Douglas H.

Douglas H.

MICROWAVE OVEN WHIRLPOOL WOC54EC0HS01 "CB contacted techline due to frame damage, spoke to Kevin. Whirlpool will review damage. Sr 7726522710. Made unit functional by installing slide arm."

Near Gibraltar, Boerne, TX 78015
Justin  R.

Justin R.

DRYER WHIRLPOOL WED5000DW2 "Found outside vent blocked with a plastic piece, removed piece and unit has proper air flow. Fixed duct and secured it better going to outside vent."

Near Larsen Cavern, San Antonio, TX 78254
Steven G.

Steven G.

DRYER WHIRLPOOL WED8620HC1 "Checked dryer found stains from where water had ran, advised tech line SR7726523034 Andrew advised to replace valve and cap, but customer had pillows on dry rack and rack is tilted towards door, I think that caused water to pool and run to door and drip outside, Mrs Kotara is going to use dryer and use without rack and see what happens ; ordrng 1 W11100488 (NOZZLE CAP) and 1 W11157054 (VALVE AND HOSE)"

Near Bonnet Ln, San Antonio, TX 78263
Richard G.

Richard G.

DRYER WHIRLPOOL MEDB765FW0 Customer complaint is that the dryer will power on but will not run. Verified issue. Found broken door switch. Ordering door switch.; ordrng 1 WP3406107 (switch-dor)

Near Creekshore Cove, San Antonio, TX 78254
Jim G.

Jim G.

DRYER WHIRLPOOL WED4815EW1 Replaced parts. Issue resolved. Also advised customer to seek landlord help with dryer vent which might be root of issue. ; used 1 279838 (ELEMENT) from stock

Near Glenover, San Antonio, TX 78217
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRSC503ESS01 Unit was leaking in fresh food area. Found drain line was clogged. Cleared line out tasted drain line everything working properly. Collected service call.

Near Saxet Dr, Boerne, TX 78006
Richard G.

Richard G.

OVEN ELECTRIC (D WHIRLPOOL WOS72EC0HS01 "Customer complaint is that the oven screen goes black. Showed video of it with black lines across it. Entered diagnostics and found F6E0, UI communication error. Ordering control and UI.; ordrng 1 W11261165 (cntrl-elec) and 1 W11351998 (UI)"

Near Chester Knoll, San Antonio, TX 78254
Jesus C.

Jesus C.

DISHWASHER WHIRLPOOL WDF520PADM6 Installed new control. Ran diagnostics. No issues during testing. Unit is working as designed. Tested to complete.

Near Course View Dr, San Antonio, TX 78221
Ivan B.

Ivan B.

FREEZER WHIRLPOOL WRF757SDHZ00 Did diagnostics on freezer. Found freezer compartment with heavy frost and ice. Ordered evaporator motor. Rescheduled 12/6; ordrng 1 W11215582 (EVAP MOTOR)

Near Canyon Maple, San Antonio, TX 78261
Richard G.

Richard G.

RANGE WHIRLPOOL WEG750H0HZ0 "Customer complaint is that the burners are still having pressure issues and that there are orange tips on top of the blue flame. Attempted to adjust burners at valves,no change. Called techline, spoke with Andrew. Says it sounds like a gas supply issue. Customer should have someone measure the gas supply pressure coming into the gas line at the wall. Looking for 28-35cm of water column pressure. Also states that the regulator could go bad again if being used while pressure is bad, will need to order new pressure regulator ( W10861656 ) if called back out. States that the orange tips are normal since it is a new unit and nothing is clogged. sr#7726524346"

Near Segovia Way, San Antonio, TX 78253
Shawn W.

Shawn W.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Temperatures were normal in both freezer and fresh food. Customer was complaining about the left side icing up and then going away. I had reattached the top bin in the freezer on my last visit because it was sticking out and therefore preventing a solid seal of the freezer door. Upon further examination, both bin front panels had damaged clips. Causing them to pop up when being opened. The icing up problem could be due to that or the panels on occasion propping the door open. It looks like it has a good seal though. I have ordered some replacement parts. Ran component tests and they all checked out. However I did notice that the step 6 defrost option would not come up. There might be a slight defrost issue or perhaps a slight Freon leak. Because the defrost part of diagnostics did not come up, I’m ordering and new control board as well. Customer would like a sealed system tech to double check on the return visit.; ordrng 1 W10564680 (ASSEMBLY PAN

Near Comanche Pth, Garden Ridge, TX 78266
Ezequiel V.

Ezequiel V.

RANGE WHIRLPOOL WFG320M0BW2 Replaced spark module range started working as designed. No error codes found during testing. No issues found during operation. Job complete.

Near San Antonio, TX 78205
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRS315SNHM01 Replaced and installed new icemaker assembly. Customer will keep and eye and on unit and call if she doesn’t see ice within 24 hours.

Near Culebra Rd, San Antonio, TX 78254
Ivan B.

Ivan B.

WASHER WHIRLPOOL WTW4816FW2 Replaced gearcase and splutch. Unit operating properly. No further issues at this time. Yes to survey and leave behind.; used 1 W10721967 (CAM) from stock

Near Starcrest Dr, San Antonio, TX 78216
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW92HEFC0 Tested washer. Found error codes F3E1. Error codes is pressure system fault. Ran diagnostics cycle. No issues during testing. Pressure sensor test good. Air trap is clear. Pressure hose is clear. Noticed drain hose inserted fully into wall pipe. Fixed hose. Called techline. Issue might have been caused by buildup of back pressure from drain hose. If issue continues recommend replacing pressure Hose and air trap. Sr 7726525366. Collected service fee. Job complete. Parts estimateHose PN: W10509002 Air trap PN: W1083158635

Near Eagle View, Pleasanton, TX 78064
Jesus C.

Jesus C.

RANGE WHIRLPOOL WFC150M0EB3 Customer complaint about coils not heating properly and oven not heating properly. Tested oven. Oven is working as designed. Advised coils are working properly. Will order updated burners from service pointer. ; ordrng 1 W11371990

Near Country Trail, Pleasanton, TX 78064
Shawn W.

Shawn W.

DRYER MAYTAG MED6630HW0 Replaced control board. Fully operational. Job complete.

Near Tuscan Hills Dr, Garden Ridge, TX 78266
Douglas H.

Douglas H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Upon arrival customer stated unit was functioning properly. No need for service. Yes to survey and leave behind.

Near Ayshire, Boerne, TX 78015
Tommy B.

Tommy B.

WASHER WHIRLPOOL WTW5000DW2 Swapped drive hub per techline. Did not resolve issue. Called techline spoke to Chris. Unit will be placed under review. Whirlpool to swap out.

Near Lendell St, San Antonio, TX 78249
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Found the water filter faulty on unit, will order the bypass and reschedule the valve for next visit, recommend replacing water filter in the the meantime. Customer is requesting AM appointment. ; ordrng 1 W11395888 (BYPASS )"

Near N Run, San Antonio, TX 78249
Jim G.

Jim G.

DISHWASHER WHIRLPOOL WDT720PADM2 Replaced motor and sump. Issue resolved.

Near Charolais Way, Bulverde, TX 78163
Tommy B.

Tommy B.

WASHER WHIRLPOOL MAVT346AWW Customer stated that the unit is operating louder than usual and also leaking water. Found issue to be broken drain pump. Preserving parts to resolve issue. Collected service call.; ordrng 1 WP35-6780 (pump-water)

Near Branch Oak Way, Shavano Park, TX 78230
Douglas H.

Douglas H.

REFRIGERATOR KITCHENAID KRFC604FSS02 Tested unit found wattage draw at 100% compressor running was 55 watts. Wattage is suppose to be between 120 150 watt draw. Compressor is bad. Customer wants to call kitchen aid to exchange unit. ; ordrng 1 W10819813 (compressor)

Near Oak Park Dr, Boerne, TX 78006
Jim G.

Jim G.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Kevin SR# 7726527874 sound was normal. No issues found.

Near Circle Acres, Bulverde, TX 78163
Shawn W.

Shawn W.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced valve. Fully operational. Job complete.

Near Estacado, San Antonio, TX 78261
Ezequiel V.

Ezequiel V.

REFRIGERATOR WHIRLPOOL GI6FARXXB02 "Checked refrigerator freezer, light was intermittent replaced socket and rocker switch. Light is working as designed. No further issues with light. Freezer working as designed. Refrigerator cooling as designed. Job complete."

Near Jeanette Dr, San Antonio, TX 78216
Tommy B.

Tommy B.

MW-HOOD COMBO WHIRLPOOL WOC75EC7HS00 Customer stated that the unit is vibrating and making a humming noise once it exceeds 400°. Preheated oven and observed the blower fan creating the conditions for the vibration. Ordering new blower fan to resolve issue. Unit under warranty for one year after purchase date.; ordrng 1 W11109174 (blower)

Near Chapel Bell St, San Antonio, TX 78230
Jesus C.

Jesus C.

DRYER MAYTAG MEDC465HW0 Installed new temp switch. Dryer is heating good. No further issues. Tested to complete.

Near Tarleton, San Antonio, TX 78223
Jim G.

Jim G.

DISHWASHER KITCHENAID KDTM354DSS4 Replaced final part. Issue resolved.

Near Canyon Wren, San Antonio, TX 78260
Richard G.

Richard G.

WASHER MAYTAG MVWC565FW1 Replaced control. Ran unit through automatic test. All steps passed. Tested to complete. Unit is good to go.

Near TX-151, San Antonio, TX 78251
Jesus C.

Jesus C.

WASHER WHIRLPOOL WFW72HEDW0 Installed new control. Ran diagnostics test. No issues during testing. Ran normal wash cycle. No further issues. Washer is working properly. Collected payment for parts and labor. Job complete.

Near W Grayson St, San Antonio, TX 78212
Douglas H.

Douglas H.

WASHER MAYTAG MHW6630HW0 "Upon arrival, customer didn’t answer the door. Called customer back and customer stated she called in and canceled because Lowe’s came and picked unit up. No further issues at this point."

Near Boulder Creek, Boerne, TX 78006
lreyes@appliancecareoftexas.com

lreyes@appliancecareoftexas.com

COOKTOP GAS WHIRLPOOL WCG97US0HS00 Issue has smell. Found orifice. Is bad replacing part. W10151347; ordrng 1 W10151347 (orifice (rr))

Near Verona Way, San Antonio, TX 78259
Justin  R.

Justin R.

WASHER MAYTAG MVWX655DW1 "Calling techline to document issues, JK. Went over issues with JK, found fault F7E5 stored in unit. SR7726531894. Need to order gearcase, suspension kit, drive pulley and hub. Ran unit through diagnostics and heard the unit make a very loud grinding noise. Will need to order multiple parts to help fix issues. ; rqstng P&A on 1 W10396887 (hub) and 1 W10721967 (drive pulley) and 1 W10748956 (suspension) and 1 W11026785 (motor-drve) and 1 W11035751 (gearcase)"

Near Co Rd 6752, Devine, TX 78016
Tommy B.

Tommy B.

REFRIGERATOR [UIS # 40092] n/a Last visit found faulty solenoid. This visit replaced with new part to resolve issue. Unit switching between crushed and cubed ice and is testing good with no further issues at this time.

Near Stoney Hill, San Antonio, TX 78231
Tommy B.

Tommy B.

OVEN ELECTRIC (D KITCHEN AID KEBS207SSS04 Customer stated that the issue is the unit is not getting to proper temp. Tested his by preheating oven and recording temperatures during preheating cycle. First high temp is 188.5. Bottom oven high temp was 372.4. Determined issue to be faulty control. Quoted P&L. Collected service call. ; ordrng 1 WPW10312205 (cntrl-elec)

Near Geddington, Shavano Park, TX 78249
Justin  R.

Justin R.

RANGE KITCHENAID KFEG500EBS1 "Found the surface element burnt with broken coils, replaced and tested unit to complete. Part is covered under extended warranty via SB-Web. Charging for labor only."

Near Lochglen, San Antonio, TX 78240
Justin  R.

Justin R.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 "New fill tube is defective, has some bends and cracks that would end up leaking in door. Need new fill tube for unit. ; ordrng 1 W11366500 (FILL TUBE )"

Near Co Rd 7726, Natalia, TX 78059
Jim G.

Jim G.

RANGE JENN-AIR n/a Replaced both blower and faulty UI control. Issue resolved.

Near Champions Run, San Antonio, TX 78258
Devon F.

Devon F.

WASHER WHIRLPOOL WFW6620HW0 Customer complaint was unit wouldn’t power on ran voltage test to ACU test pass checked voltage at UI test failed check UI connector and bent the connector pins back to original spot UI came on. Unit is operating as designed.

Near Converse, TX
Christian G.

Christian G.

WASHER WHIRLPOOL WTW5000DW "Issue stated. Lid latch not locking, not allowing washer to run. Installed new lid latch. Ran unit through manual diagnostic cycle. Unit test good."

Near Rim Dr, San Antonio, TX 78257
Steven G.

Steven G.

OVEN ELECTRIC (D JENN-AIR JJW2830DS03 "Checked oven temperature found unit starts out cycling normal then starts to go past 350 and goes to 375, ordered parts; ordrng 1 W10622170 (sensor) and 1 W11040195 (CONTROL )"

Near Haverhill Way, San Antonio, TX 78209

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